Computer Operator Job Description Sample
Maintains all AS/400 display systems, file servers, PC's and printers for receiving and printing of shipping documentation on a daily basis. Interacts with all departments regarding requests for reports and shipping documentation.
Maintains backup tapes for file servers and AS/400 system
Responsible for system management and maintenance of computer room equipment
Prints a variety of shipping and inventory reports as required on a daily, weekly, and monthly basis
Prints and prepares shipping documentation from AS/400 queues and distributes to requesting person or department
Interacts with all facility departments including the corporate and Phoenix MIS departments
Transfers files between the AS/400, mainframe and file server
Troubleshoots equipment problems and maintains inventory records of all computer room supplies such as toner, paper, etc.
Assist users with troubleshooting
Other duties as assigned by supervisor
Data entry, 10 key, and Windows 95 proficiency required
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Problem solving and troubleshooting skills are required
Associate's degree (A.A.) or equivalent from two-year college or technical school
Six months to one year related experience and/or training; or equivalent combination of education and experience
Experience with many computer databases such as Microsoft Access, AS/400 systems, and other databases highly desirable
Requisition #: 177782
Location: Johns Hopkins Health Care, Glen Burnie, MD
Category: Information Technology
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Nov. 10, 2018
Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees.
Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.
The primary responsibilities of this position are batch processing and the operation of the print environment. This includes responses to systems messages, systems error messages and following established priorities for printed or other output.
Requires adherence to established schedules for completion of print and electronic output as well as general, customer related, printer cleaning and maintenance, problem identification, and some customer repair. May work with tape drive operation on the various platforms and will assist with other activities in other areas within the Technical Support department. Position requires shift work.
Shifts and shift schedules may be altered or rotated based upon management discretion and business needs. Assists with the Support Center, Help Desk operation by answering phones and providing assistance with customer calls. Some problems may be resolved by this position, but many will be escalated to more senior level positions.
Location Seattle, Washington Job ID 18-85826 Date posted 09/12/2018
You value the customer, thrive on providing the highest levels of service, and have the ability to shine no matter the shifting business requirements. You have a proven record of providing excellent and highly responsive technical assistance. You will staff the Information Systems Help Desk for internal and external clients providing tier 1 support which includes creating tickets and escalating issues and routine service requests. You will run production jobs and maintain coverage in the computer room as part of a 24 hour/ 7 days a week department staffing.
Previous help desk experience or computer operation experience preferred but not required
Keyboard skills a must and Basic Microsoft Office and PC knowledge a must
1 -2 years of customer service related experience required
Must be self motivated and able to work with minimal supervision
One year of work experience in data processing or laboratory a plus
Schooling of a related nature may be substituted for work experience
High school graduate or equivalent
Must be able to occasionally lift up to 50 lbs with or without accommodation
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Information Technology, Seattle, Washington, United StatesRemove
Labcorp Specialty Labs
LabCorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories.
Career Growth at LabCorp.
Help contribute to health care decisions nationwide.
What you need to know about applying at LabCorp.
ABB is seeking a Computer Operator for its Memphis,Tennessee location.This role is responsible for monitoring our computer systems.The ability to analyze common issues and take steps to reduce or eliminate them,collaborate with other IT personnel and seek help from supervisors to develop relevant solutions. Applicants should be ready to quickly troubleshoot hardware and software problems.The Computer Operator should also possess great verbal and written communication skills and the willingness to learn everything about our computer system.
Professionals ( > 2 years of work experience)
Typical duties/responsibilities may include, but are not limited to, the following:
Ensures all daily scheduled computer production work is completed accurately
Daily monitoring of computer platforms
Troubleshoot operational issues as 1st level support and notify appropriate support personnel for problem resolution
Record all trouble ticket issues/incidents and provide follow-up to customers
Provide 1st level helpdesk support after normal business hours
Ensures all problems and issues reported to computer operations are recorded in the Incident reporting log for review or action by Operations or IT Management
1st level support of online business applications insuring 24x7 availability
- Associate's degree and 3-5 years experience in an Enterprise environment (Mainframe, I570, Sun, Intel and automated scheduling, etc) OR
High School Diploma and 5+ years experience in an Enterprise environment (Mainframe, I570, Sun, Intel and automated scheduling).
Strong working knowledge of MIS Operating system and related subsystems (AS400, TSO, VPS, JES, CICS, TCPIP, TMON, Control-M, and Control-O).
Scheduling knowledge is a plus.
Excellent customer service skills.
Working knowledge of IT terminology.
Good written and oral communication skills.
Professional representation of Global Technology at different organizational levels.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Memphis, Tennessee, USA
Contract type: Regular/Permanent Business unit: Business Unit Installation Products
Date posted: 2018-11-09 Job function: Information Technology Publication ID: US66217248_E8
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com
The Government Health and Safety Operation is currently hiring a Computer Operator to support a large contract in Albuquerque, NM
The Computer Operator will effectively and accurately respond to or properly route IT inquiries and escalations for The Centers for Medicaid and Medicare Services Internal Service Desk. The CO must provide the customer with accurate and complete responses; provide ticket status information, while meeting and exceeding service expectations.
COs will utilizes a Knowledge Base to locate scripted answers and to thoroughly document information into the database. Escalate requests to appropriate IT departments throughout the CMS Service Desk organization to prevent work stoppage due to technology challenges. Provides guidance to customer on next steps as well as summarizes the contact including the responses and the referrals. Position requires shift flexibility to support a 24x7 operation.
HS Degree and 2 years of experience
2+ years of customer service experience Experience using multiple systems to identify solutions for the customer and the ability to manage multiple systems, tabs and issues at one time Experience with follow up and closure for customer Experience with thorough documentation of contact Proven excelled customer service skills Excellent verbal and written communications Must have strong focus, dedication to research and resolve issues Excellent knowledge of computers and Microsoft systems, 40 wpm typing
BS Degree preferred
High volume IT Support experience,
Strong communication skills and multi-tasking skills- Strong verbal customer service skills,- Strong IT knowledge - Must be available to work nights, holidays and weekends
All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 31,000 employees support vital missions for government and commercial customers.
Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Company SummaryJoin our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Financial Corporation (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. As a member of the First American family of companies, First American Property and Casualty specializes in four major types of insurance: Homeowners, Dwelling Fire, Condominium, Renter's and Flood. We believe that our people are the key to the company's continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit www.FAPCIG.com.
Job Profile Summary
Responsible for the accurate and timely processing of information in and through all computer systems.
This involves monitoring the system and alert consoles, issuing operating system console commands as required, providing assistance with executing diagnostic procedures, and executing system startup and shutdown.
Monitors system and components of the network to ensure all are functioning properly.
Initiates corrective action or carries out instructions to resolve system problems.
Assists in resolving technical computer operations hardware problems.
Follows documented operational procedures.
Logs system downtime when it occurs.
Maintains cleanliness / appearance of work areas.
Sends and receives electronic file transmissions in a timely and accurate manner, as required
- Image re-upload
- IBS PROCESSING FOR PAYMENT IN SIS
- Delete/Effective Date
- SSN Change SIS
AS/400 tape backups
- OCE Printer tray fill
- Exception Folder handling
- DJA Upload
- DMV processing
Wild Fire Moratorium (website)
Wild Fire Moratorium (SIS)
Works on standard issues/problems
Supervision Received or Extended
Works under direct supervision
Knowledge and Skills/Technology Used
Requires basic knowledge of systems and equipment operations
High School diploma or equivalent
Typical Range of Experience
0-1 years related experience
First American invests in its employee's development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.
Req ID: 32412
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Computer Operator to join our team in Farmer Branch, Texas (US-TX), United States (US).
Monitoring and Ticketing Tools
dcTrack (data center infrastructure management)
Power IQ (data center power management/ Main Street DC only)
Liebert CRAC control panels
UPS annunciator panel
Generator annunciator panel
Leak detection annunciator panel.
Fire Alarm Panel.
Fire Suppression alarm panel
Pelco Control Point (Building cameras)
Helios (Intercom/camera / door release)
Pull daily tapes for ATL and prepare for Iron Mountain pickup. Receive tapes from Iron Mountain delivery and place back into ATL.
Add scratch tapes to ATL per Backup Team requests via e-mail or Service- Now request. Server reboot as requested. Server crash cart connections and assist in troubleshooting boot-up/reboot issues.
Provide server support by swapping or reseating hard drives and memory DIMMS as requested. Disable and reactive Fire Alarm & Fire Suppression system as needed.
Monitor and report hot closet alarms.
Open service ticket with Facility Management (CBRE). Track and update Change Control, Daily Logs and E-mail communications related to Facility's weekly and monthly generator start-up and transfer test (work performed after-hours). Assist DCI (Data Center Installation) team with Server installation and decommissioning as needed.
Monitor, document and report UPS alarms to Facility Management and Data Center Management. Call Data Center On-call as needed. Document, track and coordinate vendor request for access.
Monitor all activities within the data center. Review, track and update Service-Now Request, Incidents and Change Control tickets assigned to DC Operations.
Preform hourly Environmental and Security walks within the building and data center. Receive, sign and store hardware deliveries or emergency break-fix deliveries for the data center. Answer phone calls into command center.
Document, report and assist BSWH IT teams as needed.
Monitor, document and report Power failure and generator startup issues to Facility Management and Data Center Management. Call Data Center On-call as needed.
Monitor and document all data center cooling system alerts. Report and coordinate repairs with service contractor. Monitor and report IDF closet alarms.
Open ticket to DC Operations "RUN" team. Call Data Center On-call as needed. Run daily Patcom job routines.
Provide scheduled shift report. Maintain online team knowledgebase ensuring procedures are kept current and accurate.
Shifts: Three 12 hour shifts and one 4 hour shift.
Basic Required Qualifications:
- Some kind of Data Center Ops or IT critical environment monitoring experience
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Celebrating over 90 years…
Teknor Apex Company is a privately held, global material science company founded in 1924 and headquartered in Pawtucket, Rhode Island. We manufacture for our eight divisions in 9 locations in the U.S., and one each in Singapore, China, Belgium and Germany.
In all our businesses we pride ourselves on our commitment to technical innovation, quality products and custom service. Positions offered are both challenging and rewarding and have excellent growth opportunities.
Join our IT department as a Computer Operator. In this role you will support and maintain all operational activities as they relate to the Computer Room system (iSeries), peripheral equipment, operating system software, and associated third party software. Provide basic helpdesk support during shift. Other responsibilities include: document systems malfunctions, error conditions and abnormal job termination; perform recovery from errors and job terminations; provide management with timely and accurate reports. Duties include:
Monitor iSeries for optimal performance
Monitor production systems; including iSeries, servers and applications using defined tools.
Monitor batch workload schedules
Monitor backups and restores
Troubleshoot hardware and software issues
Support iSeries technical support needs
Communicate with users and department personnel for problem resolution
Answer, monitor, log, and follow up on Helpdesk requests. Alert appropriate personnel when needed.
Provide first level technical support both locally and remotely
Provide technical and troubleshooting assistance related to computer hardware and software.
Tag all computer equipment and enter into Inventory database
Assist with computer workstation equipment moves as needed
Performs additional duties and responsibilities as assigned.
Qualifications & Competencies
High School diploma or GED.
The position requires 2-4 years of related experience.
The position has moderate physical effort that requires lifting, carrying and moving materials or supplies.
Our best performers possess the following core competencies: Attention to Detail
Using Information Technology
Client Focus * IT Support Troubleshooting
Hours: Monday - Friday 4:30pm-12:30am; must be available for occasional overtime
Teknor Apex has a long-standing history of caring for its employees. We are committed to the philosophy of providing employees with a comprehensive and competitive benefits package.
Medical w/prescription drug coverage
Dental and Vision
401k w/company match
Paid Holidays and Vacation
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Employee Wellness Program
Support both internal and external customers as it pertains to running reports, trouble shooting printer issues, monitoring system performance and usage, trouble shoot PC issues among the variety of job tasks.
DUTIES AND RESPONSIBILITIES:
Operate the computer console and responds to system operator messages as required. Perform required daily or weekly backups of files.
Assure that all scheduled reports and tasks have been completed as required and distribute reports generated from the system as required.
Perform any preventative maintenance procedures assigned by the lead computer operator.
Provide internal customer service to personnel from other departments and service center locations.
Demonstrate personal reliability by consistently meeting attendance / punctuality commitments.
Support teamwork by cooperating with others and willingly putting forth effort to achieve Company goals.Establish and maintain good working relationship with other team members.
Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience.Support would include adherence to training programs, guidelines and processes associated with these systems.
Act as first line of support for handling problems with all computer related hardware (i.e. pc's, printers, etc.). Perform trouble shooting and place service calls to vendors.
Perform PC maintenance on PC's (Run malware, virus sweeps, defrags and install Microsoft updates.).
Assist in covering Computer Operations as needed.
Assigned task by the Supervisor in conjunction with assisting other departments.
Training will be provided to the qualified applicant.
Must be able to install computer hardware and software as required via training.
Must be willing to be trained in computer operations.
Must be a team player working with all departments and service centers.
Ability to work required hours (night shift, overtime if applicable) and travel if necessary.
Must have a capacity to adapt to a changing environment.
Must have some Analytical skills.
- Monday through Friday 6:00(am) until 1:30(pm).
This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other different tasks be performed as circumstances change.
Computer Operator II (Transportation)
Work is characterized by the following:
- Studies operating instructions to determine equipment setup needed. Loads equipment with required items (tapes, cards, paper, etc.)
- Switches necessary auxiliary equipment into system
- Diagnoses and corrects equipment malfunctions
- Reviews error messages and makes corrections during operation or refers problems
- Maintains operating record
The Computer Operator II processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision.
Specific responsibilities may include:
- Receive, review, and analyze individual, family, and group passenger movement requests; select movement mode as to priority, origin, destination, and customer needs.
- Prepare, review for accuracy, confirm and issue travel documents to customer.
- Establish and maintain file copy and supporting authorization documentation.
- Submit all documentation to the Contracting Officer for approval; then forward to the appropriate Government Agency.
- Process port call requests for deployment orders.
- Book reservations using GATES.
- Change or cancel port call reservations due to order changes or customer requirements.
- Must have knowledge of applicable regulations, ie., JTR, DTR and other government regulations and requirements.
- Perform regular office maintenance and duties as assigned.
- High school graduate or equivalent
- Six months actual and related experience
- Knowledge and use of special tools/equipment desired
Technica recognizes the value of diversity in our workplace and is committed to equal opportunity. Technica provides fair and equal employment opportunity for all employees and job applicants without regard to race, color, religion, gender, age, national origin, ancestry, sexual orientation, sexual preference, partnership status, gender identity, disability, genetic information, and protected veteran status, status of participation in the U.S. Armed Services, or other status protected by federal, state or local law. Technica hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Technica reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and employees. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Technica encourages women, minorities, individuals with disabilities, and members or veterans of the U.S. Armed Services to apply.
Technica offers paid time off, health, dental, vision, short-term disability, long-term disability, life insurance benefits, and 401(k) options to all full-time employees.
This position description is subject to change at any time. Only persons submitting applications through Technica’s on-line application process will be considered for employment.
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