Contour Wire Specialist Denture Job Description Sample
Bank Operations Specialist - Wire Transfer Specialist (Spanish Speaking Required) - Phoenix, AZ
Zions Bancorporation, parent company of National Bank of Arizona, is now accepting applications for our (bilingual Spanish speaking) Wire Transfer Specialist position in Phoenix, AZ.
This is a great opportunity to join a prestigious team. We are looking for a dynamic professional who strives to provide excellent customer service.
The qualified candidate for this position will have the skills and ability to:
Perform functions related to wire transfers.
Be responsible for daily wire processes and procedures, including entering and approving wires from clients into internal systems, exceptions processing, and OFAC processing.
Be responsible for setting up and maintaining access to our database and investigation processes.
Prepare and enter all GL entries to the on-line systems.
Reconcile, balance, and adjust GL accounts and client accounts as effected by the wire process.
Assure all necessary wire information is properly and accurately completed.
Maintain wire logs and properly executing wire documentation to comply with audit standards.
Assist both internal and external clients in executing proper wire information and handling all inquiries and investigates issues.
Evaluate, respond, and correct any audit exceptions or concerns related to wires.
Perform other duties as assigned.
Wire Transfer Specialist 2
Responsible for processing wire transfer activity including incoming or outgoing Domestic and International wire transfers. Transcribes customer payment instructions for transactions. Verifies and reviews incoming and/or outgoing wire transfers to ensure the authenticity of customer authorization and/or approvals. Ensures the appropriate customer accounts are debited/credited. Manages the risk of releasing unauthorized transactions by following strict guidelines. Resolves all system generated exceptions. Uses various tools needed for transactional processing inclusive of NSP, SAR, CIS, Lotus Notes, Avaya, Intranet and Internet.
High school diploma or equivalent
One to two years of clerical and/or wire transfer experience
Thorough knowledge of wire transfer and key entry
Well-developed clerical and customer service skills
Strong telephone and interpersonal skills
Thorough knowledge of banking operations
Ability to collect and organize information
Ability to identify and resolve/escalate problems
Wire Transfer Specialist - Bonita Springs (18-043)
Assist clients, internal and external, by processing wire transfer requests via Fedline Advantage, FedlinkAnyWhere and core system provider. Manage, organize, and update relevant data using these databases.
DUTIES AND RESPONSIBILITIES:
Send, receive and process wire transfers
Prepare, process and maintain documentation related to wires
Prepare and enter all GL entries to the on-line systems
Reconcile, balance and adjust GL accounts and client accounts as effected by the wire process
Assure all necessary wire information is properly and accurately completed
Maintain wire logs and properly executed wire documentation to comply with audit standards
Assist both internal and external clients in executing proper wire information and handle all inquiries and investigate issues within positions' latitude.
Performs other duties as assigned
Adhere to confidentiality policy, code of ethics and follow all policies and procedures relative to Consumer Compliance laws and regulations and best practice recommendations.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Requires a High School diploma or equivalent
Two or more years of experience in bank operations, accounting, wires or other directly related experience
Basic knowledge of accounting and balancing principles and bank operations
Must have good word processing and spreadsheet skills
Must be detail oriented and a self starter
Must have good customer service and communication skills
Must be accurate and able to meet deadlines
Normal office environment with little exposure to dust, noise, temperature and the like.
Extended viewing of CRT screen.
May include local or overnight business travel.
Florida Community Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation
Job LocationBonita Springs, Florida, United StatesPosition TypeFull-Time/Regular
Wire Transfer Specialist
First Midwest is a growing regional bank with 2,200 great employees and over 120 locations throughout Chicago land including northern Indiana, Champaign and Quad Cities. We are a premier relationship-based banking franchise in the growing Chicagoland banking market. As one of the Chicago metropolitan area's largest independent bank holding companies, First Midwest provides the full range of both business and retail banking and trust and investment management services.
Responsible for processing all domestic and international incoming and outgoing wire transfers on all systems (Fedline, PAYPlus USA, Business Express) accurately using good judgment while adhering to performance standards. Career opportunities for those with leadership abilities.
Telephonically accept wire transfer requests from clients and field personnel
Perform various security related functions such as PIN verifications and callback confirmations to validate the authenticity of outgoing wire transfers
Analyze outgoing wire requests to determine if in strict compliance with policies and procedures
Review the purpose of the wire transfer and consider if reasonable to effectively eliminate potential fraud situations
Determine if the wire transfers violate any established regulations
Interact with departments throughout the bank by providing support for screening wire transfer requests for fraud and suspicious activity
Assist/train clients to process wire transfers on the Bank's cash management internet product
Assist clients with the completion of wire transfer authorization forms to ensure they are set up effectively in order to process wire transfers efficiently based on the company's framework and the Bank's policy requirements such as initiation and callback confirmations
Assist with resolving any wire transfer system issues
Determine the daily reserve requirement position, daily cash position and federal fund needs including projections going forward
Monitor market conditions for Fed Fund sales and purchases and communicate appropriately
Learn and utilize Federal Regulations that govern wire transfer transactions to minimize/eliminate any potential loss to the bank.
Complete daily balancing and end of day procedures within a reasonable time
Participate in any Disaster Recovery and Contingency testing as required
Participate with other wire transfer staff and management with special research projects related to implementing new products, controls and system enhancements
Assist in maintaining system back ups and hard copy records as required
Participate in all required training sessions for compliance
REQUIRED EDUCATION, EXPERIENCE AND SKILLS:
Wire Transfer experience is preferred
High School Diploma, or GED
35 WPM accurate typing speed
High proficiency in computer skills specifically Microsoft Word and Excel
Excellent ability to work in a team environment
Sound attention to detail
Excellent written communication, oral communication and phone etiquette skills
Strong organizational skills and ability to handle multiple projects
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to apply concepts such as fractions and percentages to foreign exchange transactions
Ability to work under pressure and meet strict deadlines on a daily basis
First Midwest Bank continually looks for highly motivated and talented individuals. Our people are critical to the Bank's strategy and success. In return we offer competitive salaries, a bonus plan, outstanding benefits like 401K plus 6% company contribution, generous vacation plan, certification and continuing education support, and opportunities for career growth.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Wire Transfer Specialist
The position of Wire Transfer Specialist is responsible for supporting the Wire Transfer Manager in ensuring the smooth operation of the department by performing a variety of duties; conducts FundTech GFX terminal operations; processes and verifies incoming and outgoing wires; assists in the preparation and maintenance of all desk manuals and forms; originates reports specific to department needs; answers customer inquiries; distributes mail and correspondence; maintains files; and performs other duties associated with the Bank's wire department.
Provides support to all branches and affiliate banks where service or assistance is needed as it relates to wires.
Prepares and verifies all incoming and outgoing wire transfers, meeting all deadlines and adhering to all policies and procedures; follows up on prepared data to ensure accuracy and a proper paper trail of all transactions.
Balances and reconciles all logs and entries, including Federal Reserve Summary Statement to daily wire activity.
Follows procedures for setting up new inquiry only remote users associated with the wire system.
Follows controls in place to protect against fraudulent wire activity and unnecessary risk and exposure.
Associate's degree (AA) or equivalent from two (2) year college or technical school preferred; or High School Diploma/GED and two(2) or more years of related experience and/or training; or the equivalent combination of education and experience.
Work related experience should consist of a banking operations or financial institution accounting or bookkeeping background.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
General banking experience, methods and procedures related to Federal Funds transactions and bank account or general ledger reconciliation.
Intermediate skills in computer terminal and personal computer operation; mainframe computer (ITI) system; GFX; Fedline terminal; word processing and spreadsheet software programs (e.g., Microsoft Word and Excel, etc.).
Wire Transfer Specialist II
Serve our clients while maintaining an impeccable work ethic and a positive attitude. Administer all functions related to the daily wire transfer operations. Assist with all aspects of project development and implementation.
Responsibilities, Duties, and Accountabilities:
Processes daily wire transfer transactions according to set policies and procedures.
Processes all wires received through the Federal Reserve banking system by crediting the appropriate bank account.
Ensures that the accounts receiving credit are in agreement with the actual wire instructions received from the sending institution.
Reviews wire requests validating wire instructions and authorizations. Reviews corrected instructions with the client during the callback process.
Performs verify callback processing to clients to validate the authenticity of an outgoing transaction.
Processes Foreign Currency transactions.
Determines the disposition of transactions received from other financial institutions or clients ensuring accurate and timely processing by following established procedures that meet audit and security standards
Performs research in response to inquiries from our business partners and clients regarding wire processing.
Reviews system reports and performs all daily and monthly reconciliations for wires ensuring that outstanding items are resolved in a timely fashion.
Identifies and escalates non-routine issues and exceptions, such as potential fraud situations.
Performs archiving of daily work.
Participate in project related meetings.
Contribute to job related projects.
Test new system functionality.
Assist with training of peers.
Assist other deposit services areas as needed.
Performs other job-related duties as assigned.
Excellent customer service skills
Effective communication skills – verbal and written
Ability to communicate effectively with all levels of the organization
Must be able to perform in a high volume environment while maintaining exceptional attention to detail and accuracy.
Ability to work under strict deadlines.
Knowledge of relevant computer applications
2 years financial services experience preferred.
High School diploma required
Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Wire Transfer Specialist 1 - Spanish Bilingual Required
At Wells Fargo, we have one goal: to satisfy our customers' financial needs and help them achieve their dreams. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.
Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.
The Wire Transfer Specialist 1 is responsible for initiating high risk, high volume, and large dollar (US dollar and foreign currency) international, domestic, tax, etc. wire transfers via phone for consumer, business, wholesale, and Wealth clients, including regulatory Dodd Frank eligible payments. This position works closely with our Foreign Exchange Sales team to assist the client in booking rates/contracts for all Private Bank wires and wires exceeding $100K USD. This position also responds to complex wire inquiries from internal and external customers regarding wire transfer customer agreements, wire investigation cases, incoming wires, wires pending Risk and OFAC review, and wire cancellations.
The Wire Transfer Specialist 1 duties include processing/creating routine to complex transactions, resolving complex customer service inquiries in a timely manner, placing calls to customers on incoming wires, and processing return notification emails and calls as needed. The Wire Transfer Specialist 1 is responsible for handling customer issues efficiently, and escalating them to management when necessary. This position participates and supports overall customer service goals and service level agreements, and is required to communicate with other departments or managers to resolve customer issues. Failure to adhere to the regulatory policies/procedures in this role could lead to increased reputational, regulatory, and legal risk, as well as negative customer impact.
Schedule: Monday-Friday, 9:30am-6:00pm PST. Bilingual in Spanish is preferred.
- 2+ years of experience in customer service, operations or a combination of both
Knowledge and understanding of foreign and domestic wire transfers processing
Ability to identify risk factors and provide alternatives to mitigate
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
Customer service focus with the ability to respond to requests in a timely manner
Ability to follow policies, procedures, and regulations
Knowledge and understanding of compliance and legal requirements: protecting customers, Anti Money Laundering (AML), and fraud risk
Strong organizational, multi-tasking, and prioritizing skills
Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
Knowledge and understanding of internet or intranet-based business systems
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Excellent verbal, written, and interpersonal communication skills
Bilingual speaking proficiency in Spanish/English
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
0052217 PYMTVIRSOLSINN/PVSI WH
Wire Payment Specialist I Or II
Minimum Education: High school diploma or equivalent
Minimum Experience: One+ year banking or job-related experience
Required Knowledge, Skills, & Abilities:
Accuracy and attention to detail is essential, as errors can result in significant losses to the organization
Ability to work under pressure and tight deadlines
Ability to organize and prioritize in order to meet scheduled deadlines
Ability to utilize PC applications and related software. Must have basic knowledge of Microsoft Excel
Excellent written and oral communication and customer service skills. Must be able to explain problems clearly and interact in a professional/positive manner
Work requires ability to communicate and/or resolve problems
Responsible for processing all incoming and outgoing domestic wires in US Dollars. Responsible for wire exceptions, data integrity, accuracy and settlement file of all incoming and outgoing domestic wires. Responsible for CIP, callback, and data entry of all customer-initiated domestic and international phone and fax wire requests in US Dollars. Responsible for compliance with requirements of Dodd Frank Wall Street Reform and Consumer Protection Act, Section 1073.
Job Duties and Responsibilities:
Performs all required processes and procedures for domestic and international wires including, but not limited to, reviewing all customer initiated wire forms, Funds Transfer Agreements, and entering wire data into wire system. Performs phone callbacks to customers on all centralized outgoing customer wire requests with exception of consumer international requests.
Processes all outgoing customer initiated wire requests: Reviews all wire forms received from customer, including verification of signers on wires forms, verification of funds transfer agreement and limits for each signer, if applicable; works with customers and/or team members to gather additional documentation or to clarify information required to process the outgoing wire request; performs CIP and callback to customer; completes data entry of wire instructions into wire system; performs dual verification of wire data entry prior to releasing wire; and processes wire exceptions from wire queues.
Ensures daily funds settlement of all domestic wires is received and processed with core processor. Reconciles daily domestic wires each day back to core processor and Federal Reserve Bank. Updates and maintains daily Wire Volume and end-of-day balancing reports.
Processes wire requests based on bank divisions funds transfer agreements: Receives and verifies signers and limits on funds transfer agreements between the Wire Department and Synovus divisions; and scans all funds transfer agreements into KoFax.
Resolves problems regarding wire transfers. Problems may be complex and require research and coordination between branch, Info Security, customer, and Federal Reserve Bank.
Identifies and reports suspicious or fraudulent wire activity to management and Info Security.
Enters data on productivity log daily.
Distributes all daily customer wire requests received via fax to team members throughout the day. Scans all outgoing wire requests to KoFax for record retention.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
Wire Operations Specialist
Complete various day-to-day functions within the operations department.
1.Complete various day-to-day functions within the operations department.
2.Effectively communicates relevant project information to superiors including difficult/sensitive information.
3.Must possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment.
4.Exercise discretion, strong interpersonal skills and independent judgment with respect to some of the most significant functions within the bank.
5.Provide superior customer service to customers. This includes responding to customer inquiries, troubleshooting and resolving issues, and follow-up both by telephone and email.
6.Act as a resource for internal customers.
7.Must be able to work with complex banking transactions. Will also look for and identify possible risks and fraudulent activities to both customers and Great Western Bank.
8.Cross train within multiple areas of operations.
9.Ability to train fellow employees and oversee projects within the operations department.
10. Assist with the management of simple to moderate project development including day to day operational aspects of a project from beginning to end.
11. Perform other job-related duties or special projects as assigned.
RequirementsMinimum Qualifications / Experience:
1.High school diploma or equivalent required.
2.Two to five years of banking experience.
3.Proven capability to complete accurate data entry/transaction processing.
4.Advanced computer skills.
5.Must be detail oriented.
6.Excellent written and verbal communication skills.
7.Experience with banking systems preferred.
8.Leadership skills and capabilities.
Great Western Bank is an Equal Opportunity employer committed to providing equal employment and advancement opportunities to all qualified individuals without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, veteran status, or disability status. Great Western Bank is also an Affirmative Action employer – Minority / Female / Disabled / Veteran.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in fur
Wire Processor Specialist
Processes outgoing domestic and international US dollar and foreign currency wire transfers within the same day, meeting the Federal Reserve deadline of 3:00 pm. Uses a PC to enter data into proprietary software. Verifies the information entered is accurate. Authenticate wire requests by validating the initiator and confirming wire transfer specifics with an authorized representative of the account. This is done by calling the client. Entry and callbacks are generally performed as separate functions. Responsible for maintaining operational integrity of funds transfers through adherence to Bank policies and procedures. Maintains our philosophy of excellent customer service by deploying our first in, first out process.
- *Minimum 2 years of Customer Service
- *Minimum 2 years of Wire Processing experience
- *High School Diploma required.
Job Skills and Knowledge:
Excellent verbal communication skills
Thorough understanding of risk conditions and able to effectively partner with Relationship Managers to communicate risks for decisions
Has an excellent understanding of Bank systems as well as policies & procedures
Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.
City National Bank is an Equal Opportunity Employer - Affirmative Action Employer, Minorities/Females/Individuals with Disabilities/Veterans
Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Note: Candidates should be advised that City National Bank does not pay interviewee travel expenses or relocation expenses for candidates who are hired unless previously agreed.
Equal Opportunity Empl
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