Correspondence Review Clerk Job Description Sample
Correspondence Review Specialist
Review all incoming documentation to the Institutional Services division, in line with FINRA requirements requiring approval by an authorized firm principal. Subject matter expert related to the regulatory requirements needed for a variety of services and transactions.
Review documentation to ensure that it is compliant to company procedures and the rules and regulations of the securities industry
When necessary, compose written assessments that clearly and concisely convey deficiencies, additional requirements, and/or provide solutions or alternatives for resolving client issues of varying complexity
Recognize potential problems and high risk accounts and escalate them accordingly
Research, resolve and follow-up on applicable transfers, cash movements, document restrictions on accounts and release restrictions when issues are resolved
Analyze all paperwork received, document and notify clients of pending issues, work closely with clients for resolution, and accurately process accounts, as they are resolved
Keep current with industry regulations, company policies, & Institutional products/services to effectively enforce compliance and manage risk
Serve as a subject matter expert to 2 or more back office specialty areas and perform basic functions in all areas
2-3 years related experience
3+ years total experience
Military education or experience may be considered in lieu of civilian requirements listed
Minimum of 2+ years of Operations or Advisor Services experience required
Proficiency in Microsoft Word, Excel and Outlook required
Mastery experience in 1 back/middle office function (cash management, Transfers, New Accounts) required
Research and resolution experience preferred
Series 7. 63 and 24 required
2 Year College Degree required
4 Year College Degree preferred
Military education or experience may be considered in lieu of civilian requirements listed
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Outbound Correspondence Clerk
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning
- Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Responsible for preparing outgoing mail.
Will need to be able to run various types of processing equipment.
Need to be able to stand for long periods of time.
Light lifting may be involved.
Friday training hours 9:00 am
5:30 pm. After training, hours will be 11:00 am - "clean desk".
Must be at least 18 years old with a high school diploma or GED. Must be able to submit to a background.
Responsible for providing support to business operations such as front end, image & data capture, and / or document / transaction content management. Provides administrative support to business operations by performing processing tasks such as data entry and scanning, or similar activities.
Provides support to business operations such as front end, image & data capture, payment services, and/or document/transaction content management.
Provides administrative support to business operations by performing processing tasks such as data entry, scanning, mail sorting or similar activities.
- The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.
Entry Level with little or no prior work experience
Acquires basic skills to perform routine tasks
Work is routine and requires minimal problem resolution
Completes work with limited autonomy
Works with either close supervision or under clearly defined procedures
May perform processing tasks in one or more of the following areas:
Electronic fund transfer
Content storage and retrieval
All other duties as assigned.
Performs data entry of material from source documents to a computer database.
Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.
Ensures accuracy and completeness data.
Performs clerical tasks in the data entry function.
Receives and distributes incoming mail and materials.
All other duties as assigned.
Alternate text:- for medical/healthcare
Performs document scanning and processing in mail room
Enter Medical claims data into the Claims System, via 10-key and alphanumeric data entry
Screen medical claim forms for completeness of data
Route claims to other areas depending on successful data entry or the need for additional information
Adjudicate and suspend claims when appropriate
Provide backup support to other team/group members in the performance of job duties as assigned (including mail Room)
Numeric Filing and other clerical tasks
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.
HIM Correspondence Clerk
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 600 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is seeking a customer-service oriented, bilingual (English/Spanish) Medical Records Clerk as known as a HIM Correspondence Clerk to join our dynamic and fast paced Health Information Management (HIM) Team. The HIM Correspondence Clerk provide copies of medical records as requested by attorneys, the courts, insurance companies, and patients in a timely manner following legal guidelines, Health Center policies and rules of confidentiality. The HIM Correspondence Clerk is expected to become proficient in the application of legal limits and requirements in release of and requests for medical records.
Scope of Duties:
Provide customer service for patients and staff who present themselves to request information from HIM.
Ensure completion of release forms and transfer forms, assisting patients as needed to fill out completely.
Open, date stamp, and process mail and faxes daily.
Complete appropriate fields of the 'GLFHC Use' box on release form and scan and index all record request forms, subpoenas, court orders, and completed forms into the appropriate Document Type in the patient's electronic medical record (EMR) daily.
Produce copies of patients' medical records, as needed for patient requests, subpoenas, court orders, and lawyers, using Checklist for Release of Health Information to carefully review records for sensitive information and HIPAA compliance. When applicable, exclude sensitive information or obtain additional authorization from the patient. Notify Health Information Director if GLFHC is named in a subpoena or court order.
Document non-routine disclosure note in electronic medical record for subpoenas, court orders, and worker's compensation releases that do not require patient authorization, and weekly prenatal updates to the hospital.
Assist court investigators and State investigators by providing records.
GED/high school diploma
Understanding of Medical Terminology required
Bilingual (English/Spanish) skills written and oral strongly preferred
Correspondence experience preferred but not required
Knowledge of laws and regulations concerning health information
GLFHC offers a setting that's flexible, rewarding and challenging. If you want to make an impact to the community we serve, apply today!
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Programs & Services
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Family Medicine Residency
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This health center is a Health Center Program grantee under 42 USC 254b and a deemed Public Health Service employer under 42 USC 233 (g)-(n). No one will be denied access to services at GLFHC due to inability to pay; there is a discounted/sliding fee schedule available based on family size and income.
Greater Lawrence Family Health Center
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Utilization Review Clerk
Hours: 1st Shift
Please Note: A casual status employee is one who is employed on an occassional basis with no regular schedule (no guarantee of hours) and is not benefits eligible.
Conduct a variety of routine clerical, administrative and support activities on behalf of the Manager, Utilization RN, and Case Managers as directed.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following:
Other duties may be assigned. The patient population would include: The Neonate Patient The Pediatric Patient The Adolescent Patient The Young
Middle Aged Adult Patient The Geriatric Patient
Perform and accept phone calls from various insurance providers and health plans regarding determination of request for Prior Approvals, Expedited Reviews and Appeals
Maintain an accurate log of all communication and attempts to insurance providers and health plans.
Assisting the Manager, Utilization RN, and Case Managers with the scheduling of meeting preparations, and compiling of requested information from the EMR systems, MIDAS, and/or appropriate staff members
Abstracts data from records and maintains statistics
Compiling routine administrative reports and data as directed
Assisting the Utilization Review Staff with routine reports, mail and correspondence activities, and preparation of claims for appropriate persons
Achieving a high level of workload volume and accuracy, and meeting scheduled deadlines
Organization of multiple tasks by utilizing prioritization of these according to importance
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelor's degree. Preferred, 1-2 years of working experience in related fields.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals.
Perform and answers phone calls and prioritize calls according to job functions. Ability to effectively present information and respond to questions from groups of mangers, clients, customers, and the general public.
CERTIFICATES, LICENSES, REGISTRATIONS: OTHER SKILLS AND ABILITIES:
Prior office or clerical experience. Ability to follow written policies and procedures. Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products.
Ability to follow procedural guidelines. Ability to work on assignments with limited instructions from leadership. Good written and verbal communication skills, including professional telephone skills.
Strong data entry skills desired. Requires the ability to communicate effectively. Effective decision making capabilities.
Ability to work in a highly stressful environment. Ability to coordinate various activities simultaneously.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Quality Assurance Clerk (Upfront Review Clerk)
Quality Assurance Clerk
Are you motivated by being part of a team and working with others?
Are you looking for a position with room to grow and develop?
Lincare is a dynamic, growing company with over 1,000 locations in 48 states. Lincare employs over 14,000 people who share our corporate vision for quality care and service. Lincare offers competitive compensation and benefits and employment opportunities exist throughout the organization.
What will you be doing?
The quality review of all pertinent customer information for accuracy and completeness to meet payer requirements for timely and maximum reimbursement
Adminstrative Support / Clerical / Medical Clerk / Office Support
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Evaluate all received documents to ensure that appropriate information has been obtained to allow for successful Accounts Receivable
Maintain Held Sales by assisting customer service representatives weekly in correcting problems so billing may begin or continue
Responsible for reviewing various reports for quality assurance
Record all activity relating to the account in tickler files.
Administrative Support / Clerical / Medical Clerk / Office Support
High school diploma or general education degree (GED)
Knowledge of the medical field preferred
Computer literacy, keyboarding skills, and proficiency in the use of office equipment
Knowledge of telephone etiquette and adequate oral and written communication skills
Must be 18 years of age or older
Lincare is an equal opportunity employer, access, and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans
Onboarding Documents & Correspondence , Vice President
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Morgan Stanley Wealth Management has over $2 trillion under management and is one of the world's largest networks of Financial Advisors.
The Field Strategic Services group is responsible for transformational platform strategies that give Financial Advisors, support staff, and clients better tools. The Strategic Client Onboarding within Field Strategic Services focuses on enhancing the account opening and maintenance experience for Wealth Management clients.
The Vice President, Onboarding Documents & Correspondence will be responsible for the execution of project activities, throughout the project life cycle from initiation to implementation, in the program's Onboarding Documents & Correspondence (ODC) portfolio. The business scope of Onboarding Documents & Correspondence includes account opening/maintenance and all ancillary processes including account-related correspondence such as playbacks and disclosures. Focus is ensuring a high quality client experience supported by efficient branch processes that are compliant with regulatory requirements.
The Vice President – Onboarding Documents & Correspondence will oversee multiple projects simultaneously from beginning to end. S/he will act as a subject matter expert for the ODC platform. The Vice President – Onboarding Documents & Correspondence will field inquiries from senior management, the service center, business partners, and FAs/CSAs and be able to explain how the system works and troubleshoot escalations as necessary. The ideal candidate is an inquisitive self-starter with experience in client onboarding project management.
Perform business analysis and document formal business requirements for both strategic and tactical projects
Partner with team members from Legal, Compliance, and Risk to understand new documentary requirements, and to facilitate consensus on solutions for implementing new documents and changes to existing documents
Partner with peers in the Strategic Client Onboarding program to ensure that new documents, and changes to existing documents, are implemented without disruption to client and field experience
Support new account and other document requirements associated with non-Onboarding business programs
Serve as business subject matter expert for the areas noted above. This includes command of business process and system function.
Manage projects independently through all phases of the project lifecycle
Validate the accuracy and completeness of test planning documents and test execution
Assure overall quality of delivered solutions, including resolution of critical test and live production defects, proactively identifying process gaps before they become issues
Coordinate business development and implementation activities with vendor partners
Identify opportunities for process and experience improvements
Present client-facing document projects for review in the Firm's Client Communications forum
Represent Strategic Client Onboarding in the Firm's Forms Governance forum
Prepare and deliver management-level presentations on program strategy and activities
Evaluate program risk and identify mitigation opportunities
Perform business verification of new and updated documents and correspondence post-implementation in production
Troubleshoot escalations from senior management, the Service Center, Business Partners, and FAs/CSAs ensuring timely and proper resolution
Assist with meeting preparation and facilitation
BS/BA degree required
Business strategy in a technology-oriented context required
Consulting experience preferred
Able to juggle multiple priorities with aggressive delivery deadlines
Critical thinker, Problem solver
Able to understand and converse on technical details of system
Able to understand and converse on legal verbiage
Knowledgeable about Wealth Management
Consumer Correspondence Manager
ESSENTIALDUTIES AND RESPONSIBILITIES
Leadership and oversite of Consumer Correspondence Supervisors and staff
Lead and develop ateam that reflects our core values, as well as federal and agency requirements
Implement strategyand tactics to continuously improve KPIs that improve the customer experiencethroughout all channels
Ensure all written correspondence, incoming mail, as well as all billingand 1098 statements for the organization are completed timely and accurately
Function as the seniorescalation point for team members
Maintain andimprove Consumer Correspondence operations by monitoring system performance;identifying and resolving problems; preparing and completing action plans;completing analyses; managing system and process improvement and qualityassurance programs
Accomplishorganization goals by accepting ownership for accomplishing new and differentrequests; exploring opportunities to add value to job accomplishments
Participate instrategic initiatives; provide insights on customer and team member impact oforganizational initiatives.
Understand andcomply with all applicable federal and state laws and regulations (includingthose related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance)as well as investor, government, client and LoanCare policies and procedures.
Ensure thatemployees, processes, and procedures under area of supervision comply with allapplicable federal and state laws and regulations (including those related toOFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and LoanCarepolicies and procedures.
Through subordinate managers and supervisors, distributes work assignmentsto call center agents
Performs quality control reviews as needed
Manages vendors used in conjunction with departments under management asassigned
All other duties as assigned
Bachelor's degree in business, information technology, software andsystems engineer, or a related field, with seven or more years of progressiveexperience in mortgage banking or consumer loans, or an equivalent combinationof education and experience
Minimum five years supervisory experience, managing a team in a highvolume, face paces environment
Minimum two years of experience in Customer Service or ConsumerCommunications
Minimum two years of experience working with at least one processexcellence system (Six Sigma, Lean, COPC)
Proficient MSP technology, e.g., data mapping, system functionalitypreferred
Knowledge of state and federal laws and regulations applicable tomortgage and consumer lending. Considerable knowledge of loan servicing practices
Analytical ability sufficient to apply data and information to thesolution of administrative and operating problems
Ability to work independently with minimal direction and to meetdeadlines
Demonstrate ability to read, interpret, and analyze accounts and recordsof a complex, detailed and recurring nature
Ability to prepare an operating budget, anticipate and explain variances
Ability to work collaboratively with peers, company managers, andcustomers in a team environment to attain common goals
Analytical and mathematical ability sufficient to calculate and evaluateperformance metrics and apply them to increased efficiencies and the solutionof administrative and operating barriers
Ability to communicate effectively both in writing and orally, in personand by telephone, with all levels of the organization and with externalcustomers. Strong instructing andadvising skills. Demonstrated ability toprovide excellent customer service
Ability to enter and extract data from a computer database. Ability to locate data in a computer databasefor the purpose of researching and resolving customer inquiries
Ability to maintain strict confidentiality
Considerable knowledge of and ability to use automated accountingsystems; ability to use personal computers, peripherals, business software, andapplications specific to organizational needs
Business Process Analyst - Enterprise Correspondence - Minnetonka, MN, Cypress, CA Or Telecommute
Be part of something daring and bold and help rewrite the history of UnitedHealth Group!
We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)
The Materials Review & Approval team along with the Strategic Transformation team make up the shared center of excellence that sits under Benefit Operations. There are nearly 200 people within the Center of Excellence, but the areas this team represents are the front of the house working closely with the business teams to align both the Strategy and Messaging quadrants and working with our downstream production and translation teams to round out our capabilities.
The business analysts on the Materials Review and Approval team work with key business contacts to document business requirements, be central points of contact for the business and writing team, manage the review and approval workflow for transactional communications and see them through to implementation.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Be the business subject matter expert, experienced in business analysis and requirements gathering
Create and update project schedules to track and measure the progress of the requirements gathering process (Status/Milestones/Tasks)
Demonstrate and apply understanding of regulations and health care industry trends tied to new business implementations
Participate in and help define project roles to drive the gathering of business requirements
Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution
Document current and future state process flows and have a strong comfort level leading and influencing others to align with "to be" process maps
Identify gaps between current state and desired state and help socialize the road map to improvement
Lead and manage customer readiness activities and project implementation teams in process improvement activities
Diagnose process improvement opportunities and lead teams to desired resolution
Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates
Support ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners
Identify, escalate and help resolve issues communicated by stakeholders
Influence and advocate new initiatives in order to drive process and behavior change
Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects
Drive understanding of overall business impact amongst functional areas and applicable stakeholders
Ensure messaging of communications aligns with internal health literacy practices and state specific regulations
Manage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvals
Regularly host calls, serve as an active participant in other's meetings and be an advocate for creating, reviewing, approving and implementing member facing operational letters
Bachelor's degree in Business, Marketing, Communications, Health Administration or related field or equivalent work experience
3 years of experience in writing business and/or system requirements and business/finance analysis
2 years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint)
2 years MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio
Preferred communication or marketing background/experience
Previous Healthcare Industry experience
Previous Team Lead or Project Lead experience
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Denials And Correspondence Associate
This position is responsible for reviewing and analyzing insurance denials and correspondence in a timely manner, submitting appeals as needed, to resolve issues related to the nonpayment of insurance claims.
- High school diploma or equivalent
3+ years' experience in Revenue Cycle, Medicare, Medicaid, and Commercial Insurance in a high-production environment.
Working knowledge of Medicare, Medicaid, and Commercial insurance processes and Remittance Advices. Knowledge of CPT, ICD-9, ICD-10, and outpatient therapy billing preferred.
Prefer experience with outpatient volumes in excess of 10,000 visits per week is preferred.
Excellent oral and written communication skills
Attention to detail, ability to multitask, organizational and detailed oriented, ability to meet deadlines, function independently, as a member of a team.
Must possess efficient time management and presentation skills, and the ability to manage large volumes of data and be proactive in minimizing data quality defects.
Working knowledge of Microsoft Excel, Word and ability to adapt to company's standard software programs.
Working knowledge of Medicare, Medicaid, and Commercial insurance processes and Remittance Advices. Ability to examine processes, policies, and problems and offer solutions.
Meet accounts receivable operational standards for productivity, quality, and customer-service standards
Research and analyze denial data submitting appeals and contacting insurance companies as needed to overturn denials
Research, respond, and document insurer correspondence regarding coding, eligibility and benefits, and reimbursement on patient accounts
Identify, analyze, and research frequent root causes of denials to coordinate corrective action plans for resolution of denials and identify opportunities for improvement
Ability to effectively communicate with others within the business office, at the clinics as well as outside contacts (patients, vendors, physicians, etc.)
Protects organization's value by keeping information confidential. Accomplishes accounting and organization mission by completing related results as needed.
Maintain a working knowledge of insurance policies and procedures to ensure the timely resolution of claims issues
Other duties as related and/or assigned
Communications Coordinator - Correspondence Coordinator
Hiring department Off of President
Monthly salary $4,583+ depending on qualifications
Hours per week 40.00 Flexible from 730AM to 600PM
Posting number 18-02-28-01-0922
Job Status Open
FLSA status Exempt
Earliest Start Date Immediately
Position Duration Funding expected to continue
Position open to all applicants
Location Austin (main campus)
Number of vacancies 1
Required Application Materials
- A Resume is required in order to apply
- A Letter of Interest is required in order to apply.
- A List of 3 References is required in order to apply.
The Communications Coordinator reads, interprets, prioritizes, and responds to incoming correspondence on behalf of the President of the University of Texas at Austin.
Reviews incoming correspondence to ascertain the nature of the writers' questions, requests, or concerns. In consultation with President's Office staff, determines disposition of correspondence.
As needed, independently researches topics and composes responses for review based on that information. Drafts and finalizes letters, memoranda, and emails on behalf of the President to be sent to UT students, faculty, staff, alumni, and others in the community and the State. Reviews and edits outgoing correspondence from the President for spelling, grammar, format, tone, clarity, and factual accuracy.
Serves as point of contact for other departments, providing guidance on writing, style, formatting, and protocol as it relates to communications being sent over the President's signature. Assembles information into a prescribed format with the correct number of copies, and submits it for signature. Delivers out-going correspondence to Mail and Records Coordinator for logging and distribution.
Prints and obtains signature for letters provided electronically to the President's Office prepared by the Development Office or other units. Keeps Mail and Records Coordinator apprised of the status of these items. Coordinates with members of the President's media and communications team to develop and maintain a consistent voice across multiple channels and to stay apprised of local, state, and national news related to UT.
Other related functions as assigned.
Bachelor's degree in English, Rhetoric, Communications, Journalism or related field. Five years professional experience writing and editing.
Proficiency using Microsoft Word, Excel, and Outlook. Experience composing correspondence for a department head or executive. Expert knowledge of English grammar, spelling, capitalization, and punctuation.
Ability to write concise, error-free prose. Ability to tailor writing to different audiences and situations. Ability to perform complex administrative work in a deadline-driven environment while maintaining a high level of accuracy and attention to detail.
Willingness to be responsible for writing tasks that require high levels of creativity, skill, and experience, while also tending to tasks that are more clerical in nature. Ability to write in a way that reflects the mission of The University of Texas at Austin and specific goals of the current administration. Ability to maintain confidentiality and handle sensitive situations with tact.
Ability to set priorities and multi-task. Ability to work collaboratively or independently with minimal supervision. Equivalent combination of relevant education and experience may be substituted as appropriate.
Familiarity with the organizational structures, processes and procedures of The University of Texas at Austin. Experience researching issues and fact-checking.
Thorough understanding of the conventions of protocol - i.e. how to use honorific, academic, governmental, military, and diplomatic titles. Experience maintaining electronic files. Exceptional organization skills.
Familiarity with the Associated Press Stylebook. Mastery of the standard conventions of business correspondence.
May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs
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