Counter Attendant Lunchroom Or Coffee Shop Job Description Sample
CLASS TITLE: Lunchroom Attendant
CHARACTERISTICS OF THE CLASS: Under immediate supervision, assists in the preparation and serving of food and the sanitation of food service facilities and equipment; and performs related duties as required.
ESSENTIAL FUNCTIONS: Opens cans and packages, washes, peels, cuts, chops, mixes, weighs and portions ingredients; sets up and restocks steam tables, counters, and canteen; washes pots, pans, trays, dishes, and utensils; cleans and sanitizes counter tops, work areas, storage areas, and various food service equipment; assists with placing food items in proper storage areas; serves food to customers using proper utensils and in correct portions; follows departmental personal hygiene requirements; operates food service equipment in accordance with established safety practices and policies.
Training and Experience. Willingness and ability to perform the duties of the position.
Knowledge, Abilities, and Skill. Knowledge of routine kitchen sanitary principles and practices, working knowledge of kitchen utensils and basic food service equipment.
Ability to follow oral and written instructions.
Basic skill in the use of kitchen utensils and basic food service equipment.
Physical Requirements. Medium Work:
Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects. Physical demands are in excess of those for Light Work.
Coffee Shop Barista FT
A Coffee Attendant is responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Coffee Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and respond to guest requests in a timely, friendly and efficient manner
Brew, sell, promote and prepare beverages according to established recipes and standards
Take guest beverage orders and accurately input orders in appropriate point-of-sale system
Maintains cleanliness of work area/outlet
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
Requisition, stock and rotate products
Secure and store all beverages, food and other equipment items
Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- We're passionate about delivering exceptional guest experiences.
- We do the right thing, all the time.
- We're leaders in our industry and in our communities.
- We're team players in everything we do.
- We're the owners of our actions and decisions.
- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Coffee Shop Cook
Title: Coffee Shop Cook Department:
Food & Beverage Minimum Age Requirement: 18 FLSA Classification: Hourly/Non-exempt I. Position purpose / scope:
This position is responsible for producing high quality food in flavor and presentation. Other duties include: o Adheres to the specifications, standards and proper recipe production of high volume food items set forth by the Executive Chef, Assistant Executive Chef and Sous and Room Chefs o Utilizes ovens, slow cookers, grills, griddles, broilers, deep fryers, braisers, steam jacketed kettles, ranges, salamanders, steamers, combination ovens, electric slicers, knives, steam tables and other equipment for ala carte? food preparation o Prepares hot and cold food items according to specifications o Maintains consistency in food presentation and flavor II. Functions and responsibilities: Essential: o Maintains productions, temperature and waste charts o Ensures that all menu items are maintained and consistently stocked and rotated o Stores all foods at correct temperatures o Dates and labels all food items using the day-dot system o Uses knife skills to prepare raw ingredients o Utilizes ovens, slow cookers, grills, griddles, broilers, deep fryers, braisers, steam jacketed kettles, ranges, salamanders, steamers, combination-ovens, electric slicers, knives, steam tables and other equipment for ala carte? food preparation o Prepares hot and cold food items to according to specifications o Maintains consistency in food presentation and flavor o Utilizes proper cooking techniques that ensure consistent production results o Stocks production area for efficient daily operation o Assists Sous Chefs in all areas of productions o Acts in a friendly and professional manner to guests and co-workers o Maintains a clean, neat and sanitized work area o Sets up and stocks work station in a self motivated manner o Presents a professional, neat and clean appearance at all times o Cleans and organizes kitchen areas per instructions from Chefs, including storing incoming goods, sweeping, mopping and scrubbing o Assists with inventory and product requisitioning o Provides feedback to Chefs on quality of incoming goods o Reports product shortages, equipment issues and safety concerns to Chefs o Cook and prepare all food tickets in a timely manner, as dictated by the point of sale system o Communicates verbally orders to coworkers to insure that all food is presented at the same time o Assists Chefs with other tasks as assigned Non-essential: o Provides feedback to Chefs on guest food concerns o Communicates ideas to Chefs about methods for better utilization and product planning o Assist Chefs with on and off property special events
III. Knowledge and skill requirements: Essential: o Must be self motivated o Has two years experience in high volume ala carte kitchen o Must have one year experience with short order cooking o Ability to learn at a fast pace and help train others o Has accurate high production knife skills and can follow cut specifications to within 1/16? o Hot food production knowledge including roasting, sauté, broiling, deep frying, shallow frying, steaming, boiling, braising, large batch cookery, sauce production, soup production o Working knowledge of American, Italian and French food production techniques o Cold food production knowledge including but not limited to salads, fruit platters and dressings o Working knowledge of Clark County Health Department sanitation regulations o Must posses the basic culinary tools: 10? chef knife, spatula, tongs, carving knife, serrated knife and sharpening steel o Culinary degree, culinary vocational school diploma or work experience equivalent to preferred o Must be fluent in verbal and written English Non-essential: o One year experience in specialty restaurant
Coffee Shop Attendant/Cashier
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
The candidate will attend to guests in Morsel's Café/Gift Shop. The candidate will up-sell beverages, pastries and other selections, accurately process transactions, and provide excellent service to all guests.
Serving guests in Morsel's coffee shop.
Answering guest questions about menu items.
Brewing gourmet coffee and other specialty beverages.
Up-selling and suggestive selling of items.
Accurately processing transactions and maintaining a balanced bank.
Current Louisiana Vendor's Permit required
Must be able to work a flexible schedule, including weekends and holidays.
Must be able to lift at least 30lbs and stand for extended periods of time.
Must have at least one year of customer service experience.
Previous Barista experience strongly preferred.
Must be able to bend, push, pull and stand for extended periods of time.
End of Job Description#IND123
Coffee Counter Cashier
Excellent opportunity to be a part of the Aspirus team with no weekends, nights or holidays! This position at our Starbucks counter will involve:
Preparing a variety of coffee drinks and operating a computerized cash register.
Maintaining a clean, orderly work area that meets all sanitation and safety standards.
Day-to-day operations of the coffee area including inventory, budget, bank transactions, supply ordering, opening and closing of counter, and training of all volunteers.
Accounting for cash at end of each day by verifying tapes, posting necessary adjustments and balancing cash drawer.
Knowledge of food services and customer service standards and practices normally acquired through completion of a high school diploma.
Previous cashier experience beneficial with demonstrated ability to run cash register.
Possesses oral and written communication skills that enable the individual to coordinate and perform duties including producing cash and balance reports.
Possesses attention to detail qualities in order to enter customer charges, receive monies and make change.
Excellent customer service skills including ability to make customers feel welcome.
Peet's Coffee Shop Clerk *ZP
The Peet's Coffee Shop Clerk first and foremost is responsible for guest relations and satisfaction. He/She will wait on guests in the coffee shop and dining areas. Provide guest service up to and exceeding The United Family's standards. Maintain station at all times during a shift and properly close down the station.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest.
Provide quick, sincere guest service.
Keep station clean and organized at all times.
Learn and know recipes and proper product portioning.
Keep an adequate supply of product on hand at all times.
Maintain product at proper temperatures.
Perform proper closedown procedures.
Ensure proper food safety and sanitation procedures are performed.
Greet and speak politely with every guest on premises.
Performs other duties as requested or required by management.
Must be able to lift up to 30 lbs. and stand for long periods of time (up to 4 hours).
Perform all other physical aspects of the job including bending, squatting, lifting, climbing, standing for long periods of time and walking.
No experience is necessary.
Must be able to work in a fast, efficient and controlled manner.
Must maintain a current Food Safety certification.
Ability to function as a team member and get along with others.
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Ultimate Service Superior Performance Positive Impact
Coffee Shop Barista
The Barista is responsible for ensuring the prompt recognition and service of all guests in the coffee shop by providing attentive, courteous and efficient service and by maintaining a clean and comfortable work area. He/she is also responsible for in the collection of payment for all guest transactions.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.
Coffee Shop Manager
Job Title: Coffee Shop Manager FLSA: Non-Exempt
Department: Coffee Shop Revision Date: 05/2015
As a Coffee Shop Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. You will coordinate the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Accountable and Reports to: Store Director; Assistant Store Director; Managers GM, Perishables, and Store Operations; Assistant Managers GM, Perishables, and Store Operations; Assistant Managers
Direct Reports: Department Employees
Primary Duties and Responsibilities:
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
Determines department goals with store director.
Determines weekly work schedule and establishes a daily work plan for the department.
Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Handles and satisfies customer issues.
Communicates with employees regarding sales and ideas.
Figures retail pricing and ensures correct pricing.
Extends invoices, posts invoices, and oversees department bookkeeping procedures.
Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
Conducts inventory of the department.
Plans displays, promotions, and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Ensures store appearance and equipment are maintained in a consistent manner.
Completes and implements, successfully, from Advanced Store Training.
Maintains consistent speed of service to the customer by ensuring all store-staffing requirements are met.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Ensures pricing is competitive in the market area.
Attends meetings and seminars and participates in continuing education.
Fills displays and works in the sales area.
Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
Performs departmental duties as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Instructs, assigns, reviews and plans work of others. Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees. Has the authority to approve employee discipline. Has the authority to recommend employee transfer, discharge, and salary increases.
Education and Experience:
High school or equivalent experience from on-the-job training and sanitation courses. Over one year of related work experience.
Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics:
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Ability to do arithmetic calculations involving fractions, decimals, and percentages.
Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.
This position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Standard equipment used in a coffee shop environment, cash register, can opener, thermometers, knives, dishwasher, ice machine, scales, pop machine, calculator, computer, Telexon ordering machine, C.A.R.S. reordering system, steamer, fax, copier, telephone.
Responsible for company assets including equipment and merchandise.
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Cook 2 Coffee Shop
It is the primary responsibility of the COOK 2 to perform the proper and efficient frying, grilling, or sautee of menu items as dictated by menu. Perform cooking duties as described by supervisor.
All duties are to be performed in accordance with departmental and Circus Circus Reno policies, practices and procedures.
Specific Job Functions:
Work may be performed in an area which may be unusually hot, cold, noisy, smoky or dimly lit
Cooks, fries, grills or sauté menu items as needed in deep or shallow oil or cooking surfaces.
Fast and sanitary servicing of all menu items to restaurant food servers – ensuring that each order sent out is standard and uniform
Season food, add garnish, side dishes, etc to all orders as required
Estimate daily supplies needed and requisition from the Sous Chef or supervisor
Ensure that orders are filled accurately and food is maintained in a safe and sanitary condition
Ability to work in a ‘rush’ period and maintain productivity
Set up and break down the work station in one of the assigned property’s kitchens on a daily basis
Follow departmental rules to ensure safety, cleanliness and customer satisfaction
Perform any additional duty supervisor deems necessary to ensure smooth operation of the restaurant and maximize customer service excellence
Maintain a professional and friendly attitude with all guests and fellow workers
Maintain uniform and name tag in a neat, clean manner at all times
All other responsibilities as required by management
Performs other job related duties as assigned
Maintain proper dress code
Minimum age is 18. Starting wage is $11.73 per hour.
Full time and must be able to work Swing Shift. Two years high volume cafe cooking experience preferred. Read and understand English. Must have your own tools.
Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high and lifting up to 80 lbs.
Transporting, pushing, pulling and maneuvering large loads weighing up to 200 pounds
Normal sense of smell, taste, touch, sound and vision range
Eye/hand coordination and manual dexterity as well as the ability to distinguish letters and symbols
Use of electrical and gas equipment and sharp utensils
Regular and dependable attendance
Positive attitude and ability to be courteous during demanding times departmental rules, regulations, policies and procedures;
Skill in establishing and maintaining effective working relationships with staff;
Must be able to communicate effectively in English, in both written and oral forms and perform basic math
Must have interpersonal skills to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance, adhering to Circus Circus Reno standards
Must comply with all OSHA and departmental safety procedures
Must wear all personal protective equipment as required
Must safely operate freight elevator
Must follow all food sanitation and safe food practices as described by management, both written and oral instruction
Must follow all safety procedures for the use of any cooking or food preparation equipment
Work varied shifts, including weekends and holidays
High School diploma or equivalent is required
Proof of eligibility to work in the United States
Coffee Shop Operations Coordinator
EMILY GRIFFITH TECHNICAL COLLEGE
Coffee Shop Operation Coordinator
Starting Rate: $18.90
The Coffee Shop Operations Coordinator provides business leadership that brings Emilys Coffee into an industry-recognized and competitive position. The position is focused on managing daily operations including: product quality, customer experience, and achieving the goals of the business plan, while driving toward continual improvement and excellence. In the future, this position may act as a strategic partner with the instructional team and brings content expertise to students in alignment with a variety of learning goals.
Oversee execution of all shop operations in order to deliver the highest quality business result
Create and execute a Customer Experience Vision for Emilys Coffee
Develop and implement a rigorous business plan; track expenses profits; control costs of goods, inventory levels and supplies; build and maintain vendor relationships; and design marketing strategies
Maintain and utilize daily, weekly, quarterly and annual financial reporting tools
Develop operational strategic planning for business growth
Demonstrate exceptional barista skills by ensuring that all drink recipes and procedures are followed, maintaining the highest quality and consistency
Participate and attend staff meetings, trainings and school wide professional development activities
Maintain a meticulously clean shop, including repairing, cleaning, servicing, and maintaining coffee shop equipment (espresso machine, grinders, sinks, drains, and brews)
Perform other duties as required by the program
Previous PL and management experience
Specialty coffee experience
Prefer Specialty Coffee Association of America Certification or similar
About Emily Griffith Technical College
Emily Griffith Technical College, a division of Denver Public Schools, is Colorado's most unique public college. We offer an extensive curriculum including nearly 50 certificate programs and 500 courses. We have established a reputation for being one of the region's most diverse learning environments assisting more than 1.6 million students since our inception.
The Emily Griffith Technical College was founded nearly 100 years ago, and we still use the motto coined by Emily Griffith herself:For all who wish to learn and expand their horizons and chart their own course for success. We are looking for individuals that demonstrate and share the DPS Core Values of Integrity, Equity, Accountability, Collaboration, Fun and putting Students First. Come join the DPS team at Emily Griffith Technical College and make an impact at a great organization!
About Denver Public Schools
Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.
Under the leadership of Superintendent Tom Boasberg and guided by the tenets of The Denver Plan, DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the statein terms of student academic growth. Learn more at dpsk12.org.
Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job related factors.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!