Cracking And Fanning Machine Operator Job Description Sample
Transportation Worker 3 - Metal Work
Division of Transportation Home Page
It is the mission of the West Virginia Department of Transportation to create and maintain for the people of West Virginia, the United States and the world a multi-modal and inter-modal transportation system that supports the safe, effective and efficient movement of people, information and goods that enhances the opportunity for people and communities to enjoy environmentally sensitive and economically sound development.
Continuous Recruitment, Statewide:
The DOP anticipates several vacancies in the near future for this classification. This recruitment is not for a specific vacancy but to generate a pool of interested applicants. This classification has positions in every area of the state and works specifically with the Division of Highways (DOH). Make sure you mark in your county selection any county you would be willing to work in or commute to so you can be placed on the proper register.
This is the Transportation Worker 3 classification, Metal Work Area of Assignment. Employees will perform primarily metal work duties however they MAY be asked to perform any of the duties listed below as need demands.
Nature of Work:
Under limited supervision, at the journey level performs skilled work in the construction and maintenance of highways, related buildings and structures, and erecting and operating a drilling rig. May serve as a working shop leader in a County Garage. Operates a variety of heavy motorized maintenance equipment such as power graders, bulldozer, backhoe, and semi-trailer. Transports equipment across state to construction or maintenance sites; makes major repairs to roads and bridges. Performs major overhaul of gasoline and diesel powered automotive and highway maintenance equipment. Performs full-performance experienced work maintaining and repairing a variety of equipment used in heating, ventilation, cooling and general operation of public buildings. May be exposed to hazardous working conditions and inclement weather. Performs related work as required.
Click The APPLY Link Above To Apply Online. Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 (8-4:30pm) for special instructions.
IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You may attach a resume and other documents; however, you should NEVER enter "See Resume" on the application. You MUST complete ALL parts of the application, including the Work Experience section. NOTE: Jobs on your application that do not have a salary amount will be considered volunteer and will NOT be counted as qualifying. Estimate salary if necessary.
Eligibility Length: This posting is for a Continuous recruitment because of an expected need for applicants. Applicants will be placed on a database of eligible applicants for 1 year. You will only be eligible for vacancies in counties you select. After 1 year applicants who remain interested in this job title MUST re-apply to be considered. The Division of Personnel cannot say with any certainty the location or number of future vacancies, only that the agency has expressed an anticipated hiring need. If an applicant wishes more specific information about future hiring plans please contact the hiring agency directly.
Job Interest Card: You may complete an online Job Interest Card at our main jobs page to receive an email notice anytime jobs not currently available for application are posted. Note: ONLY recruitments not currently open will appear on Job Interest Card notifications so please check the current listings thoroughly to avoid missing an opportunity.
As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training. Failing to cooperate with this process, providing false and incomplete information, or discovery of disqualifying information will result in denial of or dismissal from employment or denial of transfer irrespective of when discovered. MINIMUM QUALIFICATIONS
Training: No formal education required.
Experience: Four years of full-time or equivalent part-time paid or non-paid experience metal work.
(1) A valid Motor Vehicle Operator's License; (2) some positions in the class may require certification in the assigned area after appointment; (3) specific positions may require certification from a federal EPA approved testing organization as a certified technician required by the Clean Air Act on refrigerant recycling.
This is the Transportation Worker 3 classification, Metal Work Area of Assignment. Employees will perform primarily metal work duties however they MAY be asked to perform any of the duties listed below as need demands.
Examples of Work:
Assists Driller in positioning drilling rig by clearing brush and other obstructions and using winch to move rig.
Adds rods or augers to drill using wrench.
Removes core samples from core barrel and places in core boxes; labels core boxes for depth and location of sample.
Assists in the cleaning and maintenance of drilling rig and related tools and equipment.
Drives medium to heavy truck to transport drilling rig to drilling site.
Cleans drilling site of debris after drilling is complete.
Fabricates engine and machinery parts from blueprints and drawings using machinist skills and equipment (lathes, drills, grinders and milling machines).
Installs, maintains and repairs equipment such as: air conditioners, heaters, walk-in and reach-in refrigerators, washers, dryers, water chillers and coolers, vent fans, vending machines, food preparation equipment (such as mixers, blenders, slicers, stoves and warmers, steam and hot water distribution lines), stationary boilers, compressors, generators, pumps, water filtration units and heat exchangers.
Performs preventive maintenance on heating and cooling equipment such as tightening fan belts and regularly changing oil and filters.
Performs routine repairs to equipment such as replacing motors, belts, seals, bearings, and blades.
Performs general building maintenance as required by replacing or installing plumbing and sprinkler systems and deliming hot water heaters and water coolers.
Designs, lays out and fabricates highway signs.
May lead and train lower level workers in performing skilled and semi-skilled work.
Constructs concrete forms from plans and specifications with plywood and dimensional lumber using hand and power tools such as hammers, electric saws, drills, levels and rulers.
Installs and ties reinforcing steel bars in concrete forms using wire, pliers and rulers to comply with the required specifications of bridge foundations.
Pours, vibrates and finishes concrete using power vibrators and trowels.
Climbs high steel structures to repair damaged steel bridge components.
Constructs concrete forms for inlets, manholes, headwalls, and retaining walls; repairs or replaces rubble, masonry, or stone walls.
Cleans, sands, tapes, repairs dents and replaces rusted parts of vehicle bodies in preparation for painting.
Paints vehicles and equipment using air compressors and paint sprayers. Installs windshields and door glass on vehicles and equipment.
Repairs highway maintenance vehicles and equipment using gas and electrical welders, torches, shielded metal arcs and other welding equipment.
Fabricates a variety of attachments and parts for highway equipment such as snow blades, truck frames and hitches.
Operates truck mounted welding equipment to make emergency repairs on vehicles and equipment in the field.
Patches portland cement pavement and bridge decks. Installs steel piling, steel reinforcing bars, places and finishes concrete and cleans and paints structural steel.
Performs highway coding, spotting, centerline and edge line striping in highway painting operations.
Installs and removes sign posts; erects traffic control signs and barricades on construction and maintenance projects.
Seals joints and cracks in paved surfaces.
Repairs and constructs asphalt paved culverts.
Sets and detonates explosive charges for earth removal purposes.
Changes and repairs tires or vehicles and heavy equipment using tire cage, hoist, impact wrenches and air compressors.
May be required to drive a pickup truck.
Fabricates and installs structural steel by cutting steel to exact specification with acetylene torches, placing and bolting steel in correct position to repair existing or construct new bridges.
Mixes small quantities of concrete to fill repaired bridge surfaces.
Installs timber deck on steel beam structures using dimensional lumber, hammer and nails.
Installs steel piling in pre-drilled holes by placing poles accurately using levels and rulers.
Cuts steel piling to correct dimensions with acetylene cutting torches.
Places pre-cast prestressed concrete beams on bridge decks using slings and guide ropes, drills holes in abutments using rock drills for anchor bolts to accurately place and secure concrete beams.
Operates hydraulic crane truck for loading, hauling, unloading and placing materials at the job site.
Drives trucks to and from job site to transport materials.
May specialize in the operation of a twelve ton hydraulic crane.
Cleans and paints structural steel used for repair and construction of new bridges using sand blasting machines, air compressors and airless paint sprayers.
Operates one or more pieces of equipment such as: bituminous paver, bulldozer, crane, stone crusher, power grader, hydraulic excavator, centerline paint machine, track endloader, backhoe, rock wagon, pavement shaver, or pavement scraper.
Drives tractor-trailer or tandem-axle trucks to transport equipment and materials to and from work sites.
Excavates, backfills, grades, or levels soil and aggregates according to plans and specifications.
Grades surfaces, rolls or compacts soil and aggregates according to plans and specifications on flat or rolling terrain.
Checks equipment to determine operational readiness and makes minor corrections as required.
Makes minor mechanical repairs in the field such as changing tires, blades, or filters.
May be required to operate other related highway maintenance equipment as employee training permits.
Performs a full-range of maintenance, repair, and overhaul on diesel powered engines and components exclusive to diesel equipment operation.
Performs preventive maintenance inspections of heavy equipment.
Performs pre-operational check of equipment.
Maintains safe and orderly work areas.
Drives equipment after repairs to test operation.
Knowledge, Skills and Abilities:
Knowledge of safety practices used in structural steel construction.
Knowledge of the procedures, techniques and equipment used in the assigned areas.
Knowledge of the occupational hazards and applicable safety standards and procedures of the assigned area.
Knowledge of basic blueprint reading.
Knowledge of general construction and maintenance practices.
Knowledge of the methods, materials, tools and equipment used in the maintenance, repair and overhaul of gasoline and diesel powered engines and their components.
Knowledge of the operation of motor driven equipment.
Ability to diagnose mechanical problems and determine appropriate procedures for repairs.
Ability to safely operate basic hand and power tools.
Ability to operate a heavy truck to transport drilling rig in rough terrain.
Ability to work safely in assembling drilling apparatus such as rods, augers, water pumps.
Ability to read operation manuals, blueprints, and specifications in the assigned areas.
Ability to operate motorized equipment in the assigned areas.
Ability to perform skilled trades work in bridge construction and maintenance.
Ability to operate and maintain highway equipment and attachments.
Ability to use power and plumbing tools in the repair of building fixtures and facilities.
Ability to install, perform preventive maintenance on and repair equipment such as: air conditioners, air compressors, generators, pumps, boilers, washers, dryers and refrigerators.
Ability to read gauges and meters to monitor the proper operation of heating, ventilation and cooling systems.
Ability to work safely in assembling drilling apparatus such as rods, augers, water pumps.
Ability to understand and follow oral and written instructions.
Ability to maintain accurate records of daily maintenance activities and of gauges and meters used in heating ventilation and cooling systems.
Ability to climb high steel structures.
Ability to train and work cooperatively with other skilled and semi-skilled workers.
Senior Building Maintenance Worker (8212C) #24522
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: February 27, 2018.
Position will remain open until filled.
Residential and Student Service Programs (RSSP) is part of the Division of Student Affairs under the direction of the Associate Vice Chancellor of RSSP. RSSP provides student housing, residential life programs, self-operated dining services for undergraduate and graduate students and their families, and child care services for students, faculty, and staff; it also conducts a year-round conference business, operates eleven campus restaurants, and manages twenty-six faculty apartments. The Central Maintenance, Design, and Minor Capital Projects units provide a comprehensive group of services to all units within RSSP. These services include performing or managing all building trades and related maintenance services, performing interior design services, space planning, renovation project planning and management services, major maintenance, minor capital planning and project management for RSSP.
Under general direction, The Senior Building Maintenance Worker (SBMW):
Assists with coordination and oversight for the performance of maintenance services or project work within assigned facilities.
Performs hands-on maintenance work on facilities and equipment at SBMW level.
Assists with purchasing for self-performed projects and for projects performed by others.
Performs work according to unit priorities as established by the Lead Building Maintenance Worker (LBMW) and supervisor.
Performs, assists with performing, and coordinates preventive maintenance work.
General (Repair, replace, adjust and/or conduct installations of): Screens, dry erase boards, chalk and bulletin boards, toilet paper dispensers, food service equipment and similar items.
Carpentry (Repair, replace, adjust and/or conduct installations of): Ceiling tile; molding and trim; furniture, fences, gates, door jambs, railings, and similar items. Refer trades level work through supervisor in a timely manner.
Electrical (Test, reset, clean, change batteries, repair, replace and/or conduct installations of): Light bulbs, fluorescent tubes, ballasts and starters, breakers (reset only, as directed), timers, battery operated items including: door alarms, battery powered smoke detectors; bathroom ventilation fans, vacuum cleaners, appliances and related food service equipment. With the exception of ballasts and breaker resets, incumbent must not work with live electricity. Refer trades level work through supervisor in a timely manner.
Plumbing (Repair, replace, adjust, unclog, clean-out and/or conduct installations of): Aerators, faucet washers, hoses and shower heads, drains in sinks/showers/floors (non-powered auger). Repair, adjust, unclog, clean-out, clean: Faucets and valve stems, garbage disposals, toilets, dish machines, showers, patios, floors. Refer trades level work through supervisor in a timely manner.
Wall/ceiling treatment (prepare, clean): Walls for painting. For areas under 16" X 16": Patch and repair damages as necessary; texture, touch up/repaint surfaces. Paint and/or match existing paint using brushes, rollers, and spray cans. Refer trades level work through supervisor in a timely manner.
Doors (Repair, clean, adjust, lubricate, or replace): Closers, latches, hinges, partitions, pilasters and similar items. Repair, clean, adjust, lubricate, crash hardware. Refer trades level work through supervisor in a timely manner.
Windows, mirrors, glass (board-up/tape): Broken windows and tape cracks for safety prior to replacement. Take accurate measurements. (Repair, replace, adjust and/or install): Rollers and glass (not to exceed 9 sq. ft.) where appropriate. Install and replace residential mirrors. Refer trades level work through supervisor in a timely manner.
Flooring (Repair, replace, adjust and/or conduct installations of): Tile (VC and ceramic), baseboard, linoleum, carpet, carpet squares, thresholds, safety strips, etc. Install carpet/linoleum under 9 square feet. Refer trades level work through supervisor in a timely manner.
Furniture: Assemble/disassemble and move and store as needed. Tear down/set up bunk beds and lofts.
General Cleaning-Room/Apartment Turnover Cleaning:
Properly clean and remove grease/stains from various areas, including: walls, windows, sills, tracks, light fixtures; all interior surfaces (e.g. closets, shelves, blinds, and drapes), refrigerators, ranges, ovens, sinks, countertops, cabinets, ventilation fans and hoods, water heaters, other appliances, sinks, toilets, showers, tubs, cabinets, stairwells, storage closets, patios, decks and balconies, etc.
Clean, extract and vacuum carpets; sweep, mop, strip, buff, wax floors. Remove trash, debris and abandoned property. Prepare apartments for painting.
- Preventative Maintenance (PM): Establish timelines and perform PM work in all areas of SBMW duties, including changing filters on mechanical systems as required or requested.
Under the direction of the supervisor, train and schedule student and limited term assistants, inspect their work, and provide input for evaluations.
Responsible for: any citations relating to the operation of the vehicle, operating vehicle on UC business with valid CA driver's license while observing traffic laws, parking vehicle in proper locations, maintaining vehicles according to fleet services.
Maintain records on mileage and upkeep of University assigned vehicle (if applicable).
Maintenance Operations Coordination:
Source and/or purchase: materials, supplies, equipment, specialized services for specific projects.
Exercise care and follow the manufacturer's instruction in the use of UC equipment, supplies, and power/hand tools.
Maintain the shop, storage, and various work areas in clean orderly and safe condition. Participate in: shop set-up, clean-up, improvement and oversight.
Maintain, secure, and inventory all tools, equipment and supplies.
Follow the established priority repair system in performance of duties. At the end of each work day delivers completed work orders to the Unit office.
Maintain files to include, but not limited to, paint charts, supplier information, warranties, specifications, inventory, plan/blue prints, detailed floor plans.
Administer or complete: work requests/orders, work order management/ TMA assignment and closeout (when available), open tag reporting, daily log sheets, departmental purchasing procedures and forms.
Participate in process development and departmental committees as assigned.
Perform other related duties as assigned
Perform all work in conformance with EH&S health and safety policies, OSHA and other applicable federal, state and local fire, health, safety, emergency-preparedness, pollution-prevention policies, RSSP policies and procedures and University of California's policies and procedures, including IIPP (Safety and Health Procedures), Hazardous Materials Communications Program, Health and Safety Manual, as well as any other document authorized by the RSSP management to have bearing on employee safety and conduct.
Maintain awareness of potential hazardous operations; take appropriate precautions.
Immediately stops work in the event of danger to people or property. Proceed with work only after ensuring that appropriate safety procedures have been implemented.
Report all accidents and/or incidents immediately to supervisor for resolution and record keeping.
Work in a cooperative manner with co-workers and promotes a team environment. Treats customers, co-workers, supervisors and managers with respect and courtesy. Utilize good judgment in interpersonal communications in situations requiring sensitivity and tact.
Demonstrate good communication skills and working relationships at all times with campus community, including students, building managers, faculty, and co-workers. Understand the roles of students, faculty, staff and other RSSP employees as clients.
Support and achieve organizational goals established to maintain and enhance customer satisfaction.
Respond to requests for service in a timely manner.
Interact directly with all levels of clients to define project requirements. Report progress or delays and refers major problems to superintendent for resolution and informs customers as needed.
Establish and maintain positive relations with our customers. Listen, and if possible, resolves customers' needs and reports them to the manager and/or supervisor. Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction. Responsible for practicing good stewardship with university and customer resources.
Possesses understanding of buildings, building systems, construction terminology, maintenance practices, methods, procedures, roles, equipment, tools, materials, sources for obtaining specialized materials and services, time required to perform work, and proper sequencing of the required steps in structuring and completing maintenance work and assigned projects.
Ability to communicate clearly and effectively in person, by telephone, radio, and in writing with customers, supervisors and co-workers.
Knowledge of safe work practices.
Knowledge and experience coordinating, troubleshooting and responding to customer service requests.
Strong customer service skills.
Skill to establish priorities, follow plans and complete goals/objectives.
Skill to contribute as a team player in a respectful and professional environment.
Skill to perform basic record keeping functions, organize material and equipment purchase documents - receipts, packing slips.
Skill to perform basic mathematical calculations required in construction work.
Ability to exercise integrity and discretion in all matters and to protect confidential information as dictated by assignment or policy.
Ability to understand, interpret, and apply University rules, regulations, and policies
Ability, detail orientation and initiative to make independent decisions in solving issues while adhering to the University of California and Berkeley campus policies.
Must be able to communicate clearly and effectively, both verbally and in writing, with staff, co-workers, campus staff in English (Bilingual a plus).
Ability to manage numerous details simultaneously.
Ability to initiate and maintain cooperative relationships with co-workers, managers and supervisors, clients, contractors and consultants, and members of the campus community.
Able to work safely at heights; able to gain access to work in small/tight areas and be able to gain access to work or maneuver around obstacles that requires stairs and ladders, able to safely maneuver supplies and objects up to 75 lbs; sets up and uses scaffolding and/or ladders to perform tasks above ground level.
Understands preventive maintenance and its role in a comprehensive maintenance program. Assists with the development of and performs preventive maintenance work as directed.
Specifically applicable work experience in performing apartment building, retirement home, or hotel maintenance or similar work experience.
Knowledge and demonstrated ability to self-perform troubleshooting and quality, timely repairs on household-type appliances and equipment.
Knowledge of department and campus purchasing procedures and requirements.
Basic understanding or knowledge of the University environment, its mission, and operational needs.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
A valid driver's license and DMV check for driving record is required.
Employment is contingent upon passing a physical exam.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
Last Day to Apply:May 06, 2018
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 7 years in a row!
We currently have an opportunity available for a Car Wash Technician. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard.
Car Wash Technician
The main purpose of this position is to drive service repair vehicles through our automated car wash
Pre-inspection of each vehicle to ensure that vehicles with damaged bumpers/panels are not driven through the car wash
Pre-inspection of each vehicle to ensure that any vehicle with windshield impact marks or cracks are not driven through the car wash
Turn off the radio in all vehicles as a customer courtesy
Turn the air conditioner down to fan speed #1 before exiting vehicle
Operates car wash where available and ensure safety at all times
Ensure the car wash has soap and salt tablets in the proper dispensers
No cell phones allowed while working or driving of our client's vehicles
Communication with manager if assistance to wash cars is needed
Keep the car wash area clean of all debris through sweeping and use of a squeege
Wear slip proof snickers
Maintains strict adherence to dealership policy on client vehicle care and operation
40 hour work week - Must work every Saturday with every Wednesday off
REQUREMENTS, EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience
Must pass pre-employment screening to include MVR, drug test, and criminal background check
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to the seasonal weather elements.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
401(k) with company match
Drug Free work environment
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Customer Operations Analyst
Your work will have a major impact on how our company operates! We're looking to drive efficiency in every corner of our business and know we can't do that if our operational systems and customer processes systems aren't operating at their peak (that's where you come in)
Exposure to various functions in the business including Supply Chain, Product Management, and Analytics
No two days will be the same here, so you'll never get bored!
OUR IDEAL CANDIDATE HAS:
- A full understanding of data querying (SQL), analysis (Excel) and summary (Pivot tables, charts, written explanation) - bonus points for Tableau experience!
- Strong communication skills: you'll work with everyone from executives to data analysts and product managers, so you need to know how to explain your ideas, defend your analysis, and engage in brainstorming
- A background in Statistics, Analytics, Economics, or Operations, or similar
RESPONSIBLITIES MAY INCLUDE:
Build analytical models, frameworks, and dashboards to map the customer experience, making sure every one of our 20K+ customers are properly serviced and not falling through any process cracks
Design and pilot new processes and workflows for things like exceptions handling and agent call flow
Give go or no-go advice based on pilot results and brainstorm/ideate compromises or new directions
Pull, analyze, and use data to build metrics and dashboards to support decision-making and drive strategy. This isn't just "run the dashboards"....this also involves getting deep into the user experience of every one of our potential claim resolutions and understanding all the potential breaking points
Document workflows and map out previously undocumented processes
Optimize operational processes which have resulted in higher efficiency gains and cost savings
Utilize SQL and Excel to analyze data needed by senior management
Customize and implement changes to our current systems as required
Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring
Work with business, product, and engineering teams to identify pain-points in current systems and processes; collaborate with technical teams + product managers to help produce solutions to those issues
Other projects as needed
KEY QUALIFICATIONS INCLUDE:
Bachelor's Degree (ideally in a related field such as Statistics, Business, etc.) is REQUIRED
1-2 + yrs work experience in a related field – ideally in a Business or Operational Analyst-type role
Working knowledge of a variety of analytical tools and applications (we use SQL, Excel, Tableau, Salesforce CRM reports, etc.)
Advanced Excel skills; Basic to intermediate SQL skills
SOME OF THE BENEFITS OF WORKING @ SQUARETRADE INCLUDE:
Not feeling stuck! This team has exposure to many different parts of the business, making transitioning easy...we work on developing careers based on what people enjoy!
Competitive salaries, benefits (medical, dental, vision), Flex PTO, 401k matching
Respect for your work-life balance
Free breakfast, weekly lunches and unlimited snacks and drinks
A paid volunteer day to give back to the community
Discounted Gym memberships
Company activities (from happy hours, winery trips, and picnics in the park to running a 5k)
Who We Are: SquareTrade is the top-rated protection plan trusted by millions of happy customers and offered by top retailers including Amazon, Costco, Staples, Sam's Club and Tesco. We have more than 225,000 fans on Facebook, consistently win industry awards and have received tens of thousands of 5-star reviews. We are disrupting the $20bn US extended warranty market with a consumer-centric offering and awesome customer service.
The Team: http://www.squaretrade.com/leadership
SquareTrade is an Equal Opportunity Employer and complies with the San Francisco FCO
Office And Events Coordinator
Be the champion of Everlane's office and culture—not only are you excited to come to work everyday, it is your duty to make sure the rest of the team is, too
Assist in managing our office expansion efforts.
Drive the strategy and execution of all Everlane events–from guest speaker series and workshops to our annual retreat– you have a passion for creating memorable on brand events for the team.
Manage relationships with Everlane's vendors: food, cleaners, handymen, and more.
Create systems and processes for everything office related–you strive to make the office a well oiled machine.
Support People Operations in overseeing employee onboarding and perks.
Manage inventory for everything office related from laptops and desk chairs to toilet paper and notepads
Roll up your sleeves and dive into whatever else comes up.
1-2 years experience working in a busy office (ideally at a startup or small- to mid-sized company).
Superhuman organizational skills — no crack is too small and nothing slips through.
You have a sense of humor and aren't afraid to let your personality shine.
You can count on one hand the number of people in the world with whom you don't get along.
You take pride in making things happen quickly and efficiently.
Already a fan of the Everlane spirit.
At Everlane, we're rethinking the way retail works. We have no middlemen taking their cut and no brand markups. Instead, we design our own luxury basics and sell them exclusively at a fraction of the traditional retail price. Since launching in November 2011, Everlane has attracted over 1,300,000 members and has been featured in The New York Times, New York Magazine, The Economist, Elle, and GQ.
Please note before submitting an application: as a company, we take hiring very seriously. Interviewing with Everlane may include video and phone interviews, written projects, and/or on-site interviews. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.
Everlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Social Media Specialist
Social Media Specialist
We're a stable, fast-growing company with amazing opportunities to grow your career. Our products are leading the information security training industry and our customers are excited by what we offer. We have a diverse selection of instructor-led trainings online and in-person for our clients to choose from. Our SecurityIQ solution is helping our clients prepare their employees to shut down phishing scams and increase their information security awareness. We give them the knowledge they need to be confident things won't slip through the cracks on their last line of defense, employees.
As a mid-market company, we're not interested in office politics or the endless trials of corporate hierarchies and bureaucracy. We're interested in getting things done. Our management teams are open to your suggestions and make sound decisions on helping us grow. It's evident in the 450% growth we've seen over the past 4 years.
As the Social Media Specialist you will own and execute the company's social media marketing plan. The Social Media Specialist is a highly motivated, creative individual with experience and a passion for connecting with current and future customers. That passion comes through as he/she engages with customers on a daily basis, with the ultimate goal of turning fans into customers. Community leadership and participation are integral to a Social Media Manager's success. An essential component is communicating the company's brand in a positive, authentic way what will attract today's modern, hyper-connected buyers. We've had great success in many marketing channels and you will help us add social to the marketing mix in a big way.
Create and publish relevant, original, high-quality content to Facebook and LinkedIn groups
Facilitate and encourage new members and engagement
Create and maintain a regular publishing schedule for multiple social groups
Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
Development of brand awareness and online reputation
Development of strategy to cultivate and convert members into leads and sales
2-3 years of digital marketing experience (with a focus on social media, public relations or journalism)
Background in writing web, social, and/or email copy.
The ability to define and understand the needs of multiple audiences and develop a creative voice speaking to each.
Create ad hoc social copy on the fly that provokes engagement and conversation.
Up to date on the latest digital marketing trends, tools, and technologies
Experience with creating and interpreting analytics for determining ROI
Experience managing multiple projects, goals and deadlines.
Why you should join us at InfoSec Institute:
We promote from within!
Fun work environment and casual dress code
Health benefits (medical, dental, vision, and life insurance)
PTO and paid holidays
How to apply
If this sounds like the opportunity you've been looking for, you can apply right now! A real human being, me - Lorelei, will review your application and get back to you if you're a good fit. If you're unsure or have questions, feel free to reach out to me directly at firstname.lastname@example.org. I look forward to speaking with you soon!
About InfoSec Institute
InfoSec Institute was founded in 1998 by an expert team of information security instructors. Their goal was to build a business by offering the best possible training experience for students. We felt that by providing the best possible hands on training, the most practical for today's demanding workplace requirements, that the business would grow by leaps and bounds. This original assumption proved true. InfoSec Institute has trained over 15,000 individuals. Unlike other training companies that have been founded by non-technical business persons, InfoSec Institute deeply understands the needs of today's IT professionals and is best positioned to offer world class training.
InfoSec Institute is an equal opportunity employer.
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