Credit Clerk Job Description Sample
Review and follow up with Sales and/or customer for completion of credit package; ensure proper and complete documentation is obtained and provide Sales department with new account set-up package Obtain Dunn and Bradstreet, ERAM, and financial information for Credit Manager/Credit Coordinator for review and terms approval Daily updates of A/R Tracking System (DART) and Customer Account Tracking System (TANDEM) Preparations of weekly and monthly reports for the credit department and Credit Manager Set-up and maintain customer files May be Responsible for credit supply orders Assist the Credit Manager in assigning and providing documentation of uncollectible accounts to the centralized third party collections group at the Support Office, recommend customer accounts for write-off Assist with Credit audit and reporting requirements such as SOx audit
Education/Training : High School diploma or GED required.
Related Experience : A minimum of 1 year working in a Credit/Accounts Receivable environment; food service or similar distribution experience is preferred.
Knowledge/Skills/Abilities : Strong organizational skills required; must be detail oriented with ability to maintain accurate records and meet deadlines; must be able to use computer applications including Microsoft Word, Excel and Outlook; good financial analysis skills required; must possess strong interpersonal and communication skills for working cooperatively with individuals at all levels both within USF as well as with our customers.
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
Credit Balance Senior Clerk - Oak Brook, IL
Energizeyour career with one of Healthcare's fastest growing companies.
Youdream of a great career with a great company – where you can make an impact andhelp people. We dream of giving you theopportunity to do just this. And withthe incredible growth of our business, it's a dream that definitely can cometrue. Already one of the world's leading Healthcare companies, UnitedHealthGroup is restlessly pursuing new ways to operate our service centers, improveour service levels and help people lead healthier lives. We live for the opportunity to make adifference and right now, we are living it up.
Thisopportunity is with one of our most exciting business areas: Optum –a growingpart of our family of companies that make UnitedHealth Group a Fortune 6 leader.
Optum helps nearly 60million Americans live their lives to the fullest by educating them about theirsymptoms, conditions and treatments; helping them to navigate the system,finance their healthcare needs and stay on track with their health goals. Noother business touches so many lives in such a positive way. And we do it allwith every action focused on our shared values of Integrity, Compassion,Relationships, Innovation & Performance.
Are you looking to be on the forefront of reducing the cost of healthcare through cost containment and compliance? Do you consider yourself a critical thinker, problem solver, and process improver? Do you have the ability to analyze numbers and identify trends while being able to build lasting relationships? Do you want to work for one of the leading revolutionary healthcare companies that affect every aspect of the healthcare system?
Our claims operations are the focal point of handling information about services patients receive and the way those services get paid. It's complex, detailed work. It's also fast paced and challenging. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment.
Plan, prioritize, organize and complete work to meet established production goals or quotas in a fast pace and ever changing environment
Establish professional working relationships to ensure operational efficiency
Anticipates customer needs and proactively identifies solutions
Analyze and identify trends and provide reporting as necessary
Administrative tasks including but not limited to
Auto-Filing--Scan images to the providers imaging system
Processing Refund packets and printing images
Compiling and submitting refund packets to the provider contact for review and approval
Resubmitting aged manual refunds (AR)
Preparing documents requiring provider contact signatures, scanning, and updating the disposition in the hospital system
Locating images and distributing to Regional Account Managers
Reviewing letters for grammatical errors
Printing and mailing letters
Review and help resolve various accounts
High School Diploma / GED (or higher)
Intermediate level of proficiency with Microsoft Excel (sorting, summing, creating bar graphs, formulas)
Experience with Microsoft Word (creating documents and mail merges), Microsoft Outlook (managing email, calendar, task lists, etc.), and Microsoft PowerPoint (creating presentation with images, words, charts / graphs - merging data from excel)
Previous experience in an administrative or clerical or customer service role
Ability to travel to support 2 different locations on a weekly basis (Bolingbrook, IL and Oak Brook, IL)
Associate's Degree (or higher)
3 years of experience in an administrative or clerical role
Previous experience working in a client facing role and / or working onsite at a client site
Healthcare experience with a focus in administrative tasks
Previous work within the community giving back or volunteering time and resources
- Ability to work in a dynamic environment both independently and in a group setting
Physical Requirements and Work Environment:
Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse, speaking, listening using a headset.
Business office environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Careers with Optum. Here's the idea. We built an entire organizationaround one giant objective; make the health system work better for everyone. Sowhen it comes to how we use the world's large accumulation of health-relatedinformation, or guide health and lifestyle choices or manage pharmacy benefitsfor millions, our first goal is to leap beyond the status quo and uncover newways to serve. Optum, part of the UnitedHealth Group family of businesses,brings together some of the greatest minds and most advanced ideas on wherehealth care has to go in order to reach its fullest potential. For you, thatmeans working on high performance teams against sophisticated challenges thatmatter. Optum, incredible ideas in one incredible company and a singularopportunity to do your life's best work.
Diversity creates a healthier atmosphere:UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employerand all qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, age, national origin, protected veteranstatus, disability status, sexual orientation, gender identity or expression,marital status, genetic information, or any other characteristic protected bylaw.
UnitedHealth Group is a drug-free workplace.Candidates are required to pass a drug test before beginning employment.
Keywords: Bolingbrook, IL, Oak Brook, IL, Credit Balance Senior Clerk, Optum Operations, Optum Ops-Transactions
Distribution Clerk 2 (After Sales Credit Clerk) M-Th 3P-1:30A
Requisition ID: 56733
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.
In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.
The Distribution Clerk 2 handles returned merchandise shipped from customers and records information about the merchandise into the SAP and/or AS/400 information system.
MAJOR DUTIES AND RESPONSIBILITIES
Processes returns (inspects and evaluates frames) in an accurate and timely manner.
Ensures accurate evaluation of the product is keyed into the system.
Codes returns and issues credit in customer files.
Uses the SAP or AS/400 information system to obtain relevant information and research.
Responsible for any additional duties assigned.
High School Diploma or GED
Strong data entry and keyboarding skills
Excellent computer skills
Ability to follow directions, meet production schedules and complete assignments within established instructions
Attention to detail/accuracy
Excellent mathematical aptitude/numerical recognition
Strong verbal and written communication skills
Extraordinary organizational skills
Ability to work flexible hours and overtime as requested by Supervisors/Manager
Ability to work in a stand/walk position for up to 10 hours
- Experience using SAP and/or AS400
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica HR Solutions Group at 1-866-431-8484.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Senior Credit Clerk
Senior Credit Clerk
BankCard Center (Honolulu, Oahu)
Monday - Friday 8:00am – 430pm; overtime as needed (hours may vary)
Responsible for on-line data entry of debit card applications. Processes various miscellaneous account changes on existing cardholder accounts. Sorts, delivers and retrieves daily applications and documents to be scanned on imaging file. Retrieves statement requests and file documents from microfilm. Ensures proper documentation and authorized is received.
Must have good oral and written communication skills.
High school diploma required.
Must be self-motivated and able to prioritize workload to work efficiently.
Must be able to use PC and type 40-50 wpm.
Collection Credit Clerk
Join BGE HOME to be a part of the team that offers a wide range of energy-related products and services that address the comfort and energy management needs of residential and small commercial customers in Maryland.
BGE HOME, a Constellation Company, specializes in the sale and service of heating, air conditioning, water heating, plumbing, and electrical systems along with appliance repair, replacement windows, doors, siding and attic insulation.
We are committed to our customers and have a customer satisfaction rating of more than 95 percent.
Our employees "live"; the BGE HOME Initiatives: Customer Commitment, Excellence, Integrity & Accountability, Teamwork and Safety.
We are a company that cares about the environment, supports local communities and embraces the diversity of our employees.
Every business line offers opportunity for employee development.
We have some of the best training programs in the area.
Here at BGE HOME, we continue our success through the strength of our people.
It's your future - it's about your career and your goals.
At BGE HOME, our aim is to match the right people with the right jobs.
The Collector position is responsible for following detailed and standardized procedures in maintaining accurate collections records. The chosen candidate will perform a variety of collections duties related to the collection function in accordance with BGE HOME policies and procedures and are in compliance with all Federal, State, and other regulatory agencies rules and regulations including knowledge of FDCPA statutes. The chosen candidate will respond to questions and/or provides information upon request from both internal and external customers, processes requests/transactions and assist customers and potential customers in understanding and utilizing services provided by BGE HOME.
Primary Duties and Responsibilities:
(Essential Job Function)
Applicant will be required to perform collection actions on delinquent BGE HOME accounts. Perform collection activities to include inbound and outbound calls, electronic payment processing, skip tracing, account maintenance and third party referral for delinquent BGE HOME accounts.
Applicant must be self-motivated, production driven, possess exceptional customer service and organizational skills and be well-versed in conflict resolution.
Strong negotiation skills and ability to maintain customer confidentiality is a must.
Ability to function independently exercising sound judgment on basic collection principles. Excellent interpersonal, problem solving and analytical skills is required.
Understanding of BGE HOME business lines, business practices, billing practices and account maintenance procedures. General accounts receivable and risk knowledge.
Knowledgeable of State and National collection laws as well as FDCPA regulations.
Able to manage multiple responsibilities effectively.
Able to confidently make informed decisions using established parameters.
Demonstrated ability to communicate effectively with internal and external customers.
Able to contribute to a team oriented organization.
- High school diploma required. Minimum two (2) years' experience in residential collections and or a call center environment is required. Knowledge of Great Plains, CRM and Magnaquest (eVapt/Sure) is ideal.
- Must be proficient in the use of Microsoft Office Professional (Word, Excel, Outlook). Must have the ability to function in a team oriented setting and utilize standard office equipment.
Other (Including physical requirements, working conditions, etc.):
- Will be required to work Monday – Friday 8:00am – 4:30pm with alternating evening and weekends. Schedule may be modified to provide coverage when necessary.
- Must successfully pass a drug screen and background check.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
VEVRAA Federal Contractor
Dispute & Credit Control Clerk With Italian
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients' behalf.
Contacting customers regarding overdueaccounts and determine reasons for non-payment
Timely handling of incoming customercomplaints and queries via phone and e-mail
Communicating internally between departmentsto ensure the correctness of invoices and customer satisfaction
Delivering a consistent and professional levelof service and maintaining good customer relations
Achieving set revenue targets and call qualityobjectives
Credit Collections Clerk - PAS
Clerk I Casino Credit
Job Title: Clerk I Casino Credit
Job Description and Responsibilities:
Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today's standards and will likely define them tomorrow.
Responsible for coordinating, gathering and entering data from credit applications and reports into computerized system, verify bank and gaming history information allowing guests to utilize their credit line.
All duties are to be performed in accordance with departmental and Wynn/Encore Hotel Casino's policies, practices and procedures.
In addition to investigative responsibilities general office skills are necessary
Performs other related duties as assigned.
Must be 21 years of age.
Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
High School diploma or equivalent is required.
Provide superior customer service by phone or in person.
Must be able to maintain confidential information at all times
Collections Clerk Credit (Mgm Springfield)
As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.
POSITION SUMMARYIt is the primary responsibility of the Collection Clerk to perform all computer data processing, clerical, and other functions related to the collection of casino accounts receivable. All duties are to be performed in accordance with international, federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
Updates collection reports tracking the collection efforts on casino account receivables, returned checks and delinquent accounts.
Prepares daily reports for Casino Cage.
Answers and directs calls to appropriate departmental personnel to assist customers regarding any account based inquiry
Maintains files and updates account statuses.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent.
At least two (2) years of experience in Casino Cage, Credit, Collections, or Pit Operations or a position in a comparable industry.Preferred:
Previous experience in similar resort setting.
CERTIFICATES, LICENSES, REGISTRATIONS:
- MA Gaming License
Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.
Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.
Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes listening attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.
Problem Solving: The ability to define, diagnose, and resolve problems. This includes seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its reoccurrence.
Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously.
Presentation: The ability and willingness to present oneself with proper grooming, hygiene, and dress. This includes wearing appropriate and clean clothing/uniform and shoes, wearing hair in a neat and clean condition, maintaining personal cleanliness, ensuring neat and clean appearance of own work area, and ensuring property facilities are litter free.
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.
English Language Proficiency: The ability to speak and understand spoken English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms.
- Integrity and Company Policies
The ability and willingness to uphold ethical standards and comply with all federal, state, and local laws and company policies, procedures, and regulations. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations.
Work Conditions: The ability to perform job activities in an environment where pipe, cigar, and cigarette smoking is permitted.
Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner. This includes being conscientious, committed, reliable, trustworthy, and accountable for completing work activities.
Following Policies and Procedures: The ability and willingness to learn and follow the company's policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention.
Positive Demeanor: The ability to present oneself in a positive, enthusiastic, and professional manner with others and guests. This includes displaying a passion and enjoyment for work; focusing on success; thinking positively about actions and events; and anticipating the best possible outcomes.
Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.WORK SCHEDULE/HOURS:
Regular scheduled hours : Work Days: Varies Hours: Varies
Other – Must be flexible if needed for occasional work outside of normal business hours.
Credit & Collections Clerk
Besse Medical, an AmerisourceBergen company, is hiring experienced credit and collections clerk for their office in West Chester, Ohio, conveniently located just minutes from the I-75/1-275 interchange.
Under supervision of the Credit Supervisor the Credit and Collections Clerk II is responsible for soliciting payments for past due accounts. Additionally this role is responsible for performing a variety of accounting tasks.
Proactively solicits payment on overdue account according to payment terms - Average 40 outgoing calls per day. (For Phone Interview: Expectation of 6 hrs of daily phone time; past due is defined by 1 day past due).
Responsible for maintaining and documenting all records and interactions of delinquent accounts incomplete files and credit risks. These are handled in the JD Edwards and/or SAP system.
Maintains contact with internal and external customers in order to address all credit and collection issues.
Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.
Monitors customer payments.
Initiates customer credit refunds when appropriate.
Performs related duties as assigned.
Normally requires one (1) to two years (2) collections experience preferably in Business to Business Accounting background required.
Demonstrated ability to resolve issues quickly and escalate appropriately.
Demonstrated ability to communicate effectively both orally and in writing
Knowledge of general accounting principles
Strong interpersonal skills
Good negotiating skills
Strong organizational skills; attention to detail
Knowledge of Microsoft programs; extensive knowledge of Excel
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