Credit Clerk Job Description Sample
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
202 Credit Administration
The Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Generates records or reports.
Manage calendars, and arrange appointments.
Review files, records, and other documents to obtain information to respond to requests.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise other clerical staff and provide training and orientation to new staff.
Order and dispense supplies
Other duties as assigned
Effective English verbal and written communication skills
Computer literate and have working knowledge of Microsoft Office
Good customer service, active listening, and critical thinking to actively look for ways to help people
Ability to meet performance standards and deadlines
Able to concentrate and focus on detail
EDUCATION & KNOWLEDGE
- High School Diploma or GED
Fast paced environment with diverse responsibilities that include but are not limited to cash application, account reconcilement and credit release functions. Customer service oriented individual with advanced skills in Microsoft Excel, A/R reconciliation with an accounting background. Candidate must possess excellent oral and written communication skills.
Cash application allocation to AS400 for items not posted through automation process
Process daily deposits utilizing e-remote application
Process and reconcilement of Fintech payments (per LA Credit notification)
Bank deposit reconciliation (e-remote v AS400)
Journal entry reconciliation (AS400 v journal)
Chain and broad market reconciliation (per LA Chain Credit)
Convert AS400 A/R aging report to Excel for review and collection efforts; weekly meeting with supervisor, follow up with customers/ reps
Review orders on hold and analyze credit risk for proper disposition,
Collect customer and salesman will calls
Perform credit reference contact for credit applications –Supervisor to approve
Conduct daily business in a professional manner
Assist internal and external customers upon request
Other duties as assigned
- Associate's degree or equivalent work experience.
- A minimum of years' accounts receivable experience, a minimum of 3 years accounting experience with a working understanding of general ledgers, and must have advance experience in A/R reconciliation and cash applications.
This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. This position further requires the ability to speak effectively before managers, customers or employees of the organization.
This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations.
Working knowledge for computer systems, JBA, and AS400, preferred
Must be proficient in 10-key by touch
Must be proficient in navigating the Internet and Image document retrieval
Must have intermediate skills in Microsoft Office, i.e. Outlook, PowerPoint, and Word programs
Advance skills in Microsoft Excel, desirable
Must have strong organizational skills
Must have an excellent attendance record
CERTIFICATION, LICENSES, REGISTRATIONS:
Credit Collections Clerk
Accountemps is currently seeking Credit Collections Clerk applicants for ongoing long and short-term temporary and temporary-to-full-time assignments. We are proactively recruiting for Credit Collections Clerk positions.
Seeking candidates that have strong communication, customer service and organizational skills. Positions are in Colorado Springs. We have full time and part time positions available. If interested, please call Accountemps at or email your resume to . Duties include: ? Creating and maintaining credit history files ? Analyzing and assessing the creditworthiness of account/client using external credit risk management tools/reports ? Supporting the collection efforts/calls for accounts receivable portfolio ? Documenting daily collections activity ? Researching account disputes and billing discrepancies ? Performing account/payment reconciliations ? Responding to credit inquiries from external and internal clients ? Identifying delinquent accounts requiring external collection efforts ? Identifying bad debt or financial exposure
Candidates should have excellent customer service, negotiation, communication and analytical skills. An Associates or Bachelors degree in Accounting or a related area is preferred. 1 year of experience preferred.
Employment Type: Temporary
Part Time Credit Clerk
At Tarkett we embrace every opportunity to improve and grow as a Group together. Our teams draw on our global strengths, working closely with customers to adapt how we design, produce and deliver integrated flooring solutions locally. We invite you to step into our world and EXPAND YOUR HORIZONS WITH US!
This position's main responsibility is to support the Credit Department. The Credit Intern will assist the Credit Manager to ensure work is completed in a timely manner.
ESSENTIAL DUTIES & RESPONSIBILITIES
Processing Credit Payments
Maintain and create credit files
Follow up on email requests
Preparation of Correspondence
Assist all others in the Credit Department
Any other tasks as assigned
REQUIREMENTS (including educational requirements)
High School Diploma
Must have at least 2 years of College working toward a Business, Finance or Accounting degree
Ability to Work Independently
Strong written, grammatical, and oral skills
Ability to take directions
Credit Collections Clerk
Credit Collections Clerk
salary:$15 - $17 per hour
date posted:Monday, September 17, 2018
industry:Professional, Scientific, and Technical Services
Credit Collections Clerk
Randstad has an immediate need for a Credit/Collections Clerk.
Responsible for daily collection calls
Must have background in collections
Understand aging reports and credit and debit memos
Strong verbal and written communication skills
Excel and word skills
College level accounting courses helpful
3+ years with AP and AR experience
Please apply if interested, and contact Cassandra Wolf at
with any questions.
location: Detroit, Michigan
job type: Contract
salary: $15 - 17 per hour
work hours: 8 to 5
education: High School
experience: 3 Years
- Responsible for daily collection calls
Click to apply.
skills: Credit Collections
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Credit Clerk - Part Time
DESCRIPTION: The Credit Clerk provides critical support to Credit Manager by managing data, communicating with clients, and performing key administrative tasks.
Timely and accurate research of internet sites to capture information and input information gathered from various sites.
Review and monitor the State Construction registry internet database and attach projects, where materials have been provided, to retain lien rights.
Contact customers to obtain specific project information to ensure comprehensive searches are completed.
The anticipated hours for this position are 10-20 hours during the spring and fall and 20-30 hours during the summer.
This position is subject to a seasonal layoff during the winter.
KNOWLEDGE AND SKILLS:
Two years prior office experience and demonstrated proficiency with Microsoft Office Suite preferred. Experience working with the general public.
Basic knowledge of the construction industry and the geography of northern Utah, especially the Wasatch Front, preferred.
Good public relations and communication skills (written and oral).Good organizational skills.
Able to multi-task and perform repetitive tasks with ease.
Requires the ability to remain focused on work that is very repetitive and stay on task
Sedentary work, requiring lifting up to 10lbs;
Repetitive motion associated with operating a computer and other office equipment;
Inside, climate-controlled working conditions.
Credit And Collections Clerk
We are looking for a Credit and Collections Clerk Northern California to join our San Leandro, CA office!
ACCO Engineered Systems has been annually recognized by a national industry magazine as one of the top-10 specialty contractors in the United States, and the leader in its mechanical contracting field for the Western United States. We have a diverse environment of skilled professionals - field construction workers, engineering, project managers, service technicians, and supporting staff - who collaborate together and make ACCO an engaging place to work.
SO WHAT WILL YOU BE DOING?
Under the direct supervision of the Operations Manager, this position will be responsible for the collection and reconciliation of assigned customer accounts in the Northern California and Pacific North West region as well as performing research for customers regarding billing issues.
Inform customers of a past due balance by various means including second, third and fourth notices, mass mailings, emails and phone calls based upon agreed net terms.
Handle customer inquiries on outstanding invoices. This may include reviewing account receivables/collections notes and faxing/emailing documents as requested by customer.
Review customer purchase orders, identify whether or not its a blanket purchase order number and then input data and scan to the customer profile.
Researching any questions or disputes that the customer may have in order to determine the validity/collectability of the invoice and delegate to the Billing Coordinator to revise, adjust or credit invoices as appropriate and approved by BSD Management. In some cases a revision maybe processed by the Collector.
Assisting with the resolution of any issues with the field, dispatch, billing and/or BSD Management regarding processes that are creating collection problems.
Prepare appropriate lien releases and/or notarize documents for customers in order for ACCO to get paid on invoices.
Apply credits and adjustments for bad invoicing, scopes of work under warranty and other various billing issues.
Type and prepare 10 day demand letters as requested by BSD Manager
Prepare bi-monthly credit agenda reports for collections calls and review in collections meetings.
Follow up and resolve disputed invoices with the Billing Department and Project Managers
Change temporary customer IDs to permanent customer IDs and confirm information is correct and there are no duplicate entries.
Communicate any and all account issues to the Collection Supervisor for review or BSD Management review.
Other tasks as assigned by supervisor or other BSD Management.
WHAT DO YOU NEED TO BE A PART OF THIS ALL STAR TEAM?
Ability to handle multiple phone lines in a hectic, fast paced environment.
Two-Three years of experience with customer service and commercial collections required, with preference for the contracting industry or commercial construction industry experience.
Strong analytical and problem solving skills.
Proficiency with Microsoft Windows environment including Excel and Word.
Excellent writing and verbal communication skills as well as a strong ability to make interpersonal connections with internal employees and external customers.
A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments.
Detail oriented with strong organizational skills.
Additional Skills/Abilities Preferred, but Not Required:
Construction industry experience is highly desirable.
Knowledge and familiarity of the WennSoft database program is a plus.
Knowledge and familiarity of Web Based Billing Portals
Our ideal person will have all these in addition to everything listed above:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include Close vision and Distance vision.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, type, handle, or feel; reach with hands and arms and talk or hear.
The employee is regularly required to walk and sit; climb or balance and stoop, kneel, crouch, or crawl (for purposes of job site inspection/ walk through).
Climb both fixed and extension ladders
Drive a motor vehicle
Possess a range of motion sufficient to look into the interior of air conditioning equipment
Regular and routine attendance is required
This individual must be a responsible person and regular attendance is required. This is a non-exempt position Monday through Friday beginning between 7:00 am and 8:00 am and ending between 4:00 pm and 5:00 pm, with one hour for lunch. Eight hours per day is required and other occasional overtime may be necessary.
WHATS IN IT FOR YOU?
ESOP Employee Stock Ownership Program. An exciting benefit from ACCO to you, free of cost.
Company Culture of Excellence Here at ACCO, we are flexible and foster creativity
Competitive Time Off including PTO, Sick Time, and Personal Time
Education Reimbursement Program for career development
United Way is our philanthropy program. We give back to the community, and we have fun while doing it! ACCO has fundraising events such as raffles and bingo throughout the year.
Competitive benefits package and 401k
Do you have what it takes? Click the START YOUR APPLICATION link below and submit your resume. Once youve applied, our dedicated Talent Acquisition team will be reviewing your resume. If your experiences matches our needs, youll be hearing from us by phone or email.
MORE ABOUT ACCO
Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plantACCO can design, build, install, and maintain a mechanical system to meet your needs
Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team. To read more about us, check out our
Vice President, Wholesale Banking Credit Approval, Sector Specialist (Healthcare & Professional Services) – Wholesale Credit & Market Risk, Head Of Business
The main purpose for this role is to contribute towards building a sound quality asset portfolio and a conservative credit culture while ensuring that the credit recommendation process remains responsive to the needs. The role focuses on Healthcare Companies, Professional Services and Government owned entities / Sovereign exposures booked on the US balance sheet, as well as assisting in broader wholesale credit risk requirements as necessary.
The jobholder shall have the following responsibilities:-
Evaluation & appraisal of complex credit applications within specified thresholds for Wholesale Banking businesses (Global Banking and Commercial Banking) ensuring adherence to appropriate credit standards in line with Risk policy & guidelines
Deliver a high quality output within defined deadlines and SLAs
Strict adherence and maintenance of appropriate credit standards in the recommendation / approval and control of lending
Intimate knowledge of Healthcare, Professional Services (Engineering & Construction, Consulting companies, Restaurant chains, Hotels & Leisure) and Sovereign/Government Sectors/Areas and constituent sub-segments and the key business models, strategies and risks of the sector.
Assist with the development of a strategic view of the sector such that the portfolio can be managed proactively and on a portfolio basis rather than simply a transactional approach with a forward looking view of the industry sector and concomitant opportunities and risks.
Appreciation of wholesale lending Risk Concentration Limits and restrictions as they relate to Healthcare, Professional Services Sectors and subsectors, and Wholesale Credit and Market Risk as a whole.
Impact on the Business
Assess complex credit proposals, undertaking appropriate analysis and making final recommendations up to the appropriate and agreed thresholds, on the basis of professional credit judgment and in accordance with Bank Lending Policies. Timely delivery of well-balanced recommendations / assessments, delivered with professionalism
Research, recommend and assist in the implementation of credit management techniques
Contribute to the achievement of the operating plan with respect to revenue, impairment charges, risk measures and RWA impact
Maintain tight control of operational costs within purview.
Assist in adopting a proactive, strategic, forward looking and portfolio view of industry sector risk.
Customers / Stakeholders
Deliver best in class service levels to customers and meeting SLAs
Effective and strong stakeholder management – maintain strong working relationships with the respective Business Areas (especially GB/LC business sector heads) and both onshore/offshore Risk colleagues through efficient use of available communication tools and effective networking.
Educate peers as to specific risks of the Healthcare and Professional Services Sectors/Areas
Represent Wholesale Credit Risk with authority in interactions with Regulators, Audit Functions, and Senior Business or Risk counterparts
Assist in development of sector and sub-sector exposure limits and presentation of quarterly sector exposure papers to the Portfolio Oversight Committee.
Leadership & Teamwork
Provide professional feedback on the ongoing performance and actively engage with colleagues / employees
Promote an environment that supports diversity and reflects the HSBC brand
Provide guidance to the business to enable enhanced First Line of Defense performance
Operational Effectiveness & Control
Ensure adherence to the Bank's credit policies and guidelines
To act as a point of referral for advice and guidance to more junior members of the team
Seek appropriate opportunities to add value and undertake additional tasks and project work as appropriate
Be aware of and able to effectively identify and manage applicable money laundering, terrorist financing, sanctions and reputational risks, specifically considering international risks in jurisdictions in which HSBC operates.
Complete other responsibilities, as appropriate
Keeping abreast of knowledge, news, results and regulations is respect of the industry sector. In addition, staying abreast of current trends and cycles affecting credit decisions
Keeping track of equity and external ratings research on the sector, developing and maintaining a network of valuable industry contacts.
To gain the trust & confidence of onshore and offshore credit approval peers as well as business units, and being recognized as a point of expert reference.
To be confident with output and stand firm despite pressure to change opinion, without being measured, flexible and commercial where appropriate.
Identifying credit risk in complex credit proposals frequently involving borrowers with intricate financial arrangements and structures, covering a range of corporate clients.
Recognizing business needs to accommodate growth and revenues, yet maintain acceptable and prudent credit standards without compromising HSBC Risk Appetite.
Encouraging appropriate risk reward characteristics on all transactions
Understanding lending parameters across a wide range of disciplines and taking decisive action based upon experience and training
The challenge to the jobholder is:
To recommend/approve credit proposals in a quick and efficient but though and strategic manner.
To ensure regular up-skilling of knowledge, capabilities and responsibilities of colleagues in both the First and Second Lines of Defense;
To foster a sound common credit culture with the aim of ensuring a sustainable high quality lending portfolio;
Adherence to credit standards, as issued by CPM, Lending Guidelines and Risk Appetite Manual, WMR Risk FIM, and various other circulars / communications issued from time to time.
In fulfilling these objectives, there is a need to provide direction and guidance to colleagues and Relationship Managers, particularly in the context of the US Regulatory framework compared with other HSBC balance sheets.
In summary, the role will undertake the identification, evaluation and assessment of complex credit proposals which may include asking questions of the Relationship Mangers and those within the business referencing and analyzing external data and internal trends concluding in an independent credit recommendation. This will include ensuring that transaction risks, repayment capacity, performance trends, leverage and liquidity risks are identified and understood and that the credit structure is appropriate and adequately protects the Company from undue risk, as well as complies with the necessities of the US Regulatory framework and maintains the sovereignty of the HSBC USA balance sheet. Equally importantly, as sector specialist, risk should be managed on a portfolio basis with a proactive approach to changes in the industry sector and individual borrowers, thus ensuring a more holistic and less transactional approach to risk management.
Management of Risk
The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours required to support the Best Place to Bank principles of Make Better Products, Sell Them Properly and Keep Them Sold.
The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.
To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures and the impact of new technology
Observation of Internal Controls
The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators
To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Ideally a Business Graduate
5 years of relevant credit and risk management experience, with front office experience highly recommended.
Relevant experience or interest in the industry sector
Comprehensive understanding of credit products, accounting & financial analysis
Experience in Leverage Lending, M&A transactions
Credit decision experience (exercise of individual credit lending authorities) is preferred
Excellent verbal & written communication skills
Demonstrated people management skills
Strong negotiation & persuasion skills
Good knowledge of the HSBC Group – organization, culture & policies
Credit Coordinator (Hourly)
Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US.
Summary of Responsibilities:
Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Maintain local credit policies and procedures regarding billing, collection, credit cards, inquiries, check cashing, etc.
Inspect all in-house accounts to ensure adherence to the hotels' credit policy; assist with the collection efforts of these accounts where necessary
Review all requests for credit and approve as appropriate according to the in-house credit policies
Communicate approval or non-approval to the appropriate managers
Daily support of accounts payable and accounts receivable
Assist with the reconciliation and payment of third party checks
Ensure vendor files are up to date
Assist in the month-end reporting
Provide office administration duties as required
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Previous office administration or accounting experience preferred
Previous Hotel experience required
Computer literate in Microsoft Window applications or relevant computer applications required
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Candidates must be legally eligible to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Credit Analyst 5/C+ Team Lead - Pacwest Division Credit Services Team
Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans to approve or deny the extension of credit. Conducts complete credit analyses including gathering, analyzing and interpreting all types of credit information on existing and prospective customers. Reviews customer accounts and portfolios in order to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the company. This position will lead a small team of Credit Plus specialists responsible for maintaining the Credit Plus database to track borrower financial reporting and other account monitoring items.
Due to the size of the team, this will be a "player-coach" position, with the manager required to do some level of production as well as their leadership responsibilities. Will work closely with Relationship Managers and Commercial Team Leads to resolve exception items.
Bachelor's degree, or equivalent work experience
Seven to ten years of experience in credit analysis and/or lending activities
Advanced credit analysis and analytical skills
Thorough knowledge of credit administration, policy and procedures
Thorough knowledge of economics, accounting, and finance
In-depth knowledge of risk analysis
Excellent technical report writing skills
Excellent verbal and written communication skills
Broad knowledge of and experience with credit administration processes and loan documentation is required; underwriting experience helpful, but not required.
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