Crew Scheduler Job Description Sample
What does a Crew Scheduler do for Allegiant?
Crew Schedulers must have a detailed working knowledge of applicable FAR's, Company crew scheduling procedures and policies and excellent communication skills to effectively perform his/her duties as a crew scheduler.
What are some of the daily duties of a Crew Scheduler?
Implement the policies & goals established by the Company as directed by the Director of SOC
Ensure crew member assignments are in accordance with the applicable FAR's and Allegiant Air Pilot Work Rules
Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered and ad-hoc flights
Maintain the day-to-day crew schedules
Work in conjunction with the Training Department to assign IOE with qualified check airmen and check Flight Attendants; Maintain continuous surveillance of crew legalities
Award and cover non-routine time off requests such as vacation, leaves, sick, and trip trades
Develop and implement the month-to-month bid period transition
Maintain CMS Crew Scheduling data
Provide a written pass down to the following crew-scheduling shift
Other duties as assigned
What are the minimum requirements to be a Crew Scheduler?
Ability to read and write English
Must have the availability to work varying shifts including evenings, weekends and holidays
Must pass a background check and pre-employment drug screen
Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986
Allegiant is an equal opportunity employer and will not unlawfully discriminate against qualified applicants or Team Members with respect to any terms or conditions of employment based on race, color, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical disability, mental disability, medical condition, marital status, military service status, union/non-union activity, citizenship status, or other characteristic protected by state or federal law or local ordinance.
Req #: 2002-POST
Location: Vandalia, OH
Facility: Vandalia (Dayton International Airport)
Job Family: Flight Operations - Crew Scheduling
LOCATION: Dayton, OH
EMPLOYMENT STATUS: Full-time
Hours of a Crew Scheduler: The Crew Scheduling Department operates on a 24/7 basis with various shifts from 1st, mid, 2nd and 3rd. Work (4) 10 hour days with 3 days off.
- Must be available to work all shifts listed*
QUALIFICATIONS: High school diploma or equivalent. Aviation background preferred. Excellent computer skills are a must and good verbal and written communication skills required.
SCOPE OF RESPONSIBILITY:
The Crew Scheduler is responsible for the scheduling of PSA Pilots and Flight Attendants. They ensure an efficient use of the crew members within the limitations of the Federal Air Regulations, labor work rules and company policies.
Specifically they will:
Ensure the information in the scheduling software is accurate and complete.
Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments.
Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator.
Communicate changes to the monthly schedule, which might affect further staffing requirements and/or daily performance, with the Crew Coordinator.
Maintain a daily log of significant events in order to assist in reporting, follow-up and relief briefing.
Coordinate and administrate the monthly crew member hotel requirements and accommodations.
Other duties as assigned by the Crew Scheduling Supervisor and/or the Director of Crew Scheduling.
PSA offers a comprehensive benefits package including medical, dental, 401(k) and flight benefits on all American Airlines flights.
To ensure a safe environment for all, we require a drug screening, fingerprinting, and criminal/verbal background checks.
PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Responsible for managing the day-to-day flight activities of Atlas and Polar Crewmembers as well as compliance with Department standards.
Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.
Manage operational disruptions and solve them in a proactive manner.
Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a "customer friendly" attitude when communicating with Crewmembers and other Company personnel.
Schedule Crewmembers in compliance with departmental SOP, FAR and CBA rules.
Completion of daily shift responsibilities.
Participation and completion of the Department training program.
Close coordination with the Lead Crew Scheduler with regard to any issues that will affect the operation.
Coordinate with all necessary GCC departments to assist in the successful completion of recovery plans.
Coordination with Short and Long Term Planning on relevant issues
Report significant operational events to the Lead Crew Scheduler
Airline or aviation experience preferred.
Must posses leadership, command presence, sophistication and the maturity necessary to support the activities in the Crew Resource department
Possess effective organizational skills.
Must possess knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to use a desktop computer.
Knowledge of airline scheduling software is a plus
Must possess the desire and ability to work in a fast paced environment.
Knowledge of world geography with regard to continents, countries and major cities.
At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products, and performance, we will be America’s Regional Airline of choice.” Republic Airline is a regional airline headquartered in Indianapolis, operating fixed-fee flights for American Airlines, Delta Air Lines, and United Airlines. The Company’s fleet consists of nearly 190 Embraer 170/175s, offering approximately 950 flights daily to 100 cities in the U.S., Canada, the Caribbean and Central America. Our crew bases include Chicago, IL (ORD), Columbus, OH (CMH), Indianapolis, IN (IND), Kansas City, MO (MCI), Miami, FL (MIA), Newark, NJ (EWR), New York, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT) and Washington, D.C. (DCA). We have 10 maintenance bases: Charlotte, NC (CLT), Chicago, IL (ORD), Columbus, OH (CMH), Indianapolis, IN (IND), Louisville, KY (SDF), Newark, NJ (EWR), New York, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT) and Washington, D.C. (DCA). With more than 5,500 talented aviation professionals, Republic Airline is a great place to get your career off the runway! For more information, please visit our website at.
Duties and Responsibilities
Develops and coordinates individual pilot and flight attendant schedules.
Maintains the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
Maintains compliance with applicable union agreements, Company policy, and FAA regulations for flight scheduling.
Tracks crew flight and duty times. Resolves flight crew compliance issues and rest requirements based on appropriate regulatory requirements and ensures all crew member assignments are in accordance with FAA mandated regulations and company policies.
Coordinates with dispatchers and other departments to resolve problems that arise during the day-to-day operation and implements plans to correct operational issues.
Ability to anticipate operational disruptions and solve them in a proactive manner.
Ensures that changes to the published schedule are communicated to crewmembers in a timely manner.
Processes trip swaps, trip drops, sick calls, emergency leaves and other daily schedule modifications.
Provides excellent and timely customer service to crewmembers, including hotel and flight crew reservations and deadhead passes when required.
Provides coaching and on-the-job training as directed.
Participates in shift meetings, shift turnover and briefings as required.
Performs other duties as assigned or required.
EDUCATION and/or EXPERIENCE.
High school diploma or general education degree (GED).
Two years previous experience in direct customer service contact.
Familiarity with Microsoft Office applications.
At least 3 years related experience is preferred.
Experience in a call center environmentis preferred.
Requisition ID 2018-2232
# of Openings Remaining 4
Pos. Category Crew Scheduling
Job Title: Crew Scheduler
Job ID:* 31574
Location:* Seattle, WA;Portland, OR
Full/Part Time:* Full-Time
The starting hourly wage for this position is $15.00
HORIZON AIR STORY
Horizon Air: behind the name are men and women with a "can-do" spirit and a passion for excellence. Launched in 1981, as the regional carrier for Alaska Airlines, Horizon Air provides service to cities and communities throughout California, Colorado, Idaho, Montana, Oregon, Utah, Washington, and Alberta and British Columbia (Canada). As a partner to Alaska Airlines, we turn regional travel into a different kind of commute, impromptu visits, weekend getaways, and stopovers along global journeys - and we do so dependably, efficiently, enjoyably. In this way, we're not just an airline; we're the route to more people, places, and experiences. A catalyst for larger communities, more closely connected. Horizon Air is a subsidiary of Alaska Air Group Inc. (NYSE: ALK).
Arrange crew coverage for Horizon Air's flight schedule
Ensure that all crewmembers are scheduled in compliance with crewmember contracts and Federal Aviation Regulations
Perform the following: analytical study of AIMS reports for verification of FAR compliance
Monitor all crew schedules and operations using the AIMS, FOGS, and VISOPS computer systems
Manage reserve crewmember staffing levels and utilization
Book crew deadhead and jumpseat records
Coordinate with Flight Control, Inflight, and Pilot management to resolve operational and crew-related issues
Perform duties in compliance with company and departmental procedures
Other duties as assigned
High school diploma or equivalent required
Minimum age of 18
Must be authorized to work in the U.S.
Crew scheduling experience preferred
Airline station or operations experience preferred
SABRE or other reservations system experience preferred
Previous airline experience preferred
Proficiency in software applications, including Microsoft Word and Excel preferred
Demonstrated professional phone manner and effective communication skills required
Typing skills of 30 WPM required
Excellent organizational and problem solving skills required
Ability to work well in a stressful, fast-paced environment required
Ability to work effectively both independently and as part of a team required
Ability to work a variety of schedules including weekends and holidays required
Ability to handle multiple and varied responsibilities required
Regular and predictable attendance required
The location for this position is in Portland, OR for approximately the next 9-12 months and will then relocate to Seattle, WA on a permanent basis.
OUR CULTURE - HORIZON AIR
For eligible employees, our company offers a competitive total rewards package that includes insurance coverage (medical, dental and vision care), a 401(k) retirement savings plan, monthly and annual incentive bonus plans, time off and a generous employee travel program (with flight privileges on Alaska Airlines as well).
Key to Horizon Air's success is its distinctive culture, where partnership thrives and co-workers go out of their way to help each other. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Horizon Air also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.
This position will be posted until filled.
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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.
Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.
Job responsibilities include but are not limited to administrating FAA regulations for Pilot and Flight Attendant operation under flight time limitations; assisting with the construction of crew schedules, and confirming previous crew movements; revising schedules during delays, AC swaps, and illegal crew situations; collecting crew payroll data ensuring compliance with union agreements.
College degree and/or 2 years related airline operations experience or equivalent combination of education and experience
Must be computer literate (Microsoft applications) and able to type 35 wpm
Must have knowledge and understanding of flight crew scheduling and FAR Flight Regulations
Must be able to work accurately under pressure while maintaining strong communication skills
Able to work effectively with minimal supervision
Excellent communication, organizational, and problem solving skills required
Available to work varying shifts including weekends, holidays and overnights
Qualified candidates must pass a criminal history background check as well as a pre-employment drug test
Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
135 Flight Crew Scheduler
Creates, modifies and archives Part 135 flight crew schedules according to crew availability, mechanical requirements, weather, customs requests and government regulations. This position also advises the appropriate personnel of potential delays or cancellations.
Given times, route and aircraft requirements, this position prepares and maintains flight crew schedules.
Coordinates with Pilots, Flight Managers and Operations regarding current and future schedules.
Makes preparations for pilot payroll for Domestic and Caribbean flight personnel on a weekly basis.
Coordinates with SJU management on Puerto Rico pilot payroll.
Posts pilot notes for daily and weekly schedules and schedule changes.
Notifies pilots of changes via email, phone, etc.
Maintains historical archive of schedules.
Advises, assists, and plans travel to coordinate with pilot schedules and recurrent training.
Assists in the coordination and booking of air, hotel and car accommodations for Flight and Maintenance departments and verification and approval of hotel invoices, as needed.
Verifies travel weekly with Travel Coordinator for upcoming schedules.
Assists with input of pilot travel into expense report system as needed.
Coordinates and notifies FAA of upcoming Training Events.
Assists with Expense Report approval.
Manages communication and documentation of 135 pilot vacation bids and approval.
Maintains 135 Pilot PTO and Vacation log.
Oversees daily workload within flight administrative function to ensure smooth operation.
Coordinates and assists in scheduling of 135 initial and recurrent training.
Perform duties and responsibilities of 121 Flight Crew Scheduler in their absence.
Serves as a back up to all duties of Travel Coordinator.
Assists the Chief Pilots and Assistant Chief Pilots with day to day duties.
Other duties as assigned.
College degree preferred; FAA Certified Dispatcher preferred.
Familiar with standard concepts, practices, and procedures within the aviation field.
Strong planning and organizational skills.
Proficient with MS Word, Excel, PowerPoint and Access.
Knowledge of aircraft dispatch principles and aircraft trip planning principles, including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support, and weather monitoring; general knowledge of geography and how it relates to aviation and flight planning.
Provide administrative support for the department. Keep all paper and electronic files in a neat and orderly manner. Process invoices for payment approval by the Director of Aviation.
They must also be diplomatic when it comes to making decisions concerning which crew members take which shift.
Ability to analyze complex situations, problem solve, collaborate with others and precise time management.
Work typically performed in an office environment.
Senior Project Scheduler
TransCore (TCI), a subsidiary of Roper Technologies, Inc. (NYSE: ROP), is actively seeking a creative, highly talented full-time Senior Project Scheduler to join our team in Dallas, TX.
The Senior Project Scheduler will specialize in Proposal and Baseline Schedule development and work with Upper Management, Master Schedulers, Project Schedulers, and Project Managers in cross project planning and development involving the technical community, operations community and program management. This position will be expected to develop schedules based on Client provided written technical specifications and in accordance with contractual documents and milestone requirements, within the timeline of a competitive bidding process. The Senior Project Scheduler will be responsible for developing and maintaining multi-tiered project plans for large multi-disciplinary projects and cross project reporting on a Department, Regional, and Corporate level. The chosen candidate will be required to report on project schedule information from multiple contracts into a variety of comprehensive overall project plans. Frequent travel is not anticipated; however, travel may be required intermittently.
Candidates are required to submit a cover letter, along with resume and samples prior to interview. Samples to submit include: Primavera P6 Schedule, MS Project Schedule, Schedule Narrative, and any additional pertinent schedule analysis samples.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Proficiency in generating Proposal Schedules, Baseline Schedules, Impact / Time Extension / Change Order Schedules, Regional / Corporate Schedule Management and, Regional / Corporate Resource Management
Competency to be a successful part of a Project Management Project Team; including working effectively with owner, project team, architects, engineers, and subcontractors
Ability to make confident, timely, and fact-based decisions, while maintaining high attention to details
Proficiency in multi-tasking with accuracy while working with large teams to solve complex problems
Ability to analyze problems and determine root cause; generating alternatives, evaluating and selecting alternatives and implementing solutions. Ability to work well with minimal supervision and function as part of an interdisciplinary team
Competency to plan and prioritize work, both their own and that of project team; work well with minimal supervision and function as part of an interdisciplinary team and; comply with departmental scheduling practices and procedures
Proficiency to read, comprehend, and interpret complicated contract documents; including technical specifications, requirements, and contracting terms and conditions
Ability to conduct necessary research and compile comprehensive reports; to follow tasks to their logical conclusion and makes sure that everything has been done to the right standard
Ability to enthuse and maintain team interest; prepared to challenge ideas within a group in a constructive way; to influence others and move a team toward a common vision or goal
Proficiency to communicate clearly and efficiently to team members and clients, verbally and in writing; to present ideas in a variety of ways depending upon audience and context; to communicate complex issues to a non-technical audience
Ability to analyze project resource utilization and utilize schedule reporting and analysis tools such as Claim Digger and time-distributed reports
US Bachelor's Degree - Construction Management, Engineering or related discipline
Minimum of 10 years of experience as a project scheduler developing proposal schedules, baselines, WBS, doing critical path analysis, preparing updates, and working with multiple projects at the same time
Minimum of 5 years of experience in Construction Project Scheduling, relative to large and complex engineering/construction projects (multi-million-dollar projects)
PMI-SP, PMP, or PSP certification. In lieu of scheduling certification, courses, seminars or equivalent work experience in engineering change control, change requests, contract administration, or project management will be considered
Preference will be given to candidates with transportation construction experience working with large municipal or governmental transportation agencies such as State DOTs
Required Skills & Knowledge:
Expertise in Oracle/Primavera P6 Professional Client (R16.0 or later); Oracle/Primavera P6 EPPM (Web); Microsoft Project scheduling software; Microsoft Office 365; advanced planning and scheduling practices; developing large-scale, complex, multi-phase, multi-million-dollar design and construction project schedules; WBS development, EPS development, Activity Coding, and CPM scheduling; tracking scheduling adherence to contract requirements; preparing project schedules for technical proposals; translating project scope and contract requirements to build working schedules; project schedule analysis, including preparation of time impact analyses and extensions; comparison of complex cross-functional schedules; developing schedule mitigation strategies and cost and resource loaded schedules; progress-based schedule updating, balancing, and reporting.
Solid knowledge of construction practices and procedures, with a preference of transportation construction; project management practices and procedures; PMI Methodology
Knowledge of various contract types, i.e. design-build, cost plus, construction management, T&M, FFP; software development lifecycles, including agile, and experience developing software schedules
Strong active listening skills; oral and written communication skills; interpersonal skills; presentation skills; analytical skills to be able to handle critical issues, analyze the schedules, and create reports to communicate issues
Familiarity with Department of Transportation (DOT) requirements, nationwide
Familiarity with project management approaches, scheduling, tools and phases of the software project lifecycle including Agile
Strong knowledge of Primavera EPPM EPS, OBS, and Dashboards
Does playing an interesting role in ensuring that Service Levels are on high stand sounds exciting to you? How about working for a global company with a team that is passionate about customer service quality?
We're seeking a Scheduler, Workforce based in Vilnius. In this role, you will be part of Global Work Force Management team working with multiple organizations within the company. EUROC WFM team is responsible for workload forecasting, staffing capacity planning, scheduling, real-time CSC performance monitoring and volumes allocation across WU sites to deliver great Customer experience and ensuring long-term company success achieving organizational goals.
Sounds interesting? Here are some specifics:
Forecasting and developing hiring plans for internal WU and Partner sites
Creating efficient and effective employee schedules to balance between business needs, labor law and WU employee preferences
Creating reporting and monitoring tools to adjust staffing levels and distribute workload to meet efficiency and cost per minute goals
Ensuring daily, weekly and monthly reports are accurate and brings value
Analyzing daily statistics and identifying possible areas for improvements
What you will need to succeed:
Good English skills (both written and verbal)
Strong analytical and communicational skills
You are an expert in Excel
Ability to multitask with minimal supervision
What will make you stand out:
Knowledge of Avaya CMS, NICE IEX or other Workforce Management tools
Experience with automation or/and knowledge of SQL
Previous experience as a Workforce Specialist or Resource Planner
What's in it for you?
Ongoing learning and career development opportunities
Ability to be involved in process improvements, initiatives and project work
Exciting multicultural working environment
Ability to collaborate and link across borders with sector and technical experts in all parts of our business
As a member of our team you will be also involved in our global employee recognition program
What it's like here:
Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO's in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!
Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sounds like you? Apply now!
Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We'd love to explore that possibility!
We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or other protected category.
Medical Scheduler / Surgery Scheduling Specialist / OR Scheduler
Medical City Frisco
Medical Scheduler / Surgery Scheduling Specialist / OR Scheduler
The Scheduler is responsible for:
Scheduling phone and faxed requests in a prompt and courteous manner
Managing difficult and interdepartmental scheduling with minimal delay to the customer
Correctly utilize scheduling features of Meditech system and accurately enter all mandatory information
Providing instructions to patients and physician's staff on test preparation and registration information
Managing daily operations including but not limited to: Meditech, Orders Management System, Call Center Equipment (phones, etc.), fax machines, printers
High school diploma/GED preferred
3 years of medical scheduling experience is required
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