Crew Scheduler Job Description Sample
Primary Job Duties
SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we're known for our reliability, service and our professional employees who operate more than 2,000 flights each day throughout North America. We have been esteemed as one of "America's Best Employers" by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.
As a Crew Scheduler, you will perform a variety of technical crew scheduling functions and activities.
Maintain necessary communication with all crewmembers, flight control, and station personnel related to crew schedules
Continuous auditing and verification of coverage of all scheduled flights
Notification of changes to crewmember daily/monthly schedule changes
Continuous monitoring of crewmember schedules to ensure legality/FAR compliance
Utilization of reserve crewmembers in the most efficient and expedient method necessary to ensure operational reliability
Secure all necessary accommodations including but not limited to hotel and deadhead flight booking
Provide excellent customer service and support to all crewmembers through handling all scheduling related items including relaying correct policy, procedural, and regulatory information
Good typing and 10 key skills, good working knowledge of PCs and Windows applications is mandatory
Excellent written and verbal communication skills
Exceptional customer service skills
Familiarity with multi-line phone operations
Ability to work with others as part of a team and work under tight time constraints and in high stress situations
Must be able to work all shifts designated within Crew Support including midnight shifts, weekend, and holiday schedules
Must possess excellent organizational skills, be a self-starter, and work well as part of a team
Must be able to perform basic mathematical computations using both decimals and hours/minutes
Must be able to follow written and verbal instruction
Physical and Other Requirements
To be considered, please complete the online application. Qualified applicants will be contacted. There may be an additional video interview application required. Please watch your email including spam folder.
Responsible for managing the day-to-day flight activities of Atlas and Polar Crewmembers as well as compliance with Department standards.
Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.
Manage operational disruptions and solve them in a proactive manner.
Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a "customer friendly" attitude when communicating with Crewmembers and other Company personnel.
Schedule Crewmembers in compliance with departmental SOP, FAR and CBA rules.
Completion of daily shift responsibilities.
Participation and completion of the Department training program.
Close coordination with the Lead Crew Scheduler with regard to any issues that will affect the operation.
Coordinate with all necessary GCC departments to assist in the successful completion of recovery plans.
Coordination with Short and Long Term Planning on relevant issues
Report significant operational events to the Lead Crew Scheduler
Airline or aviation experience preferred.
Must posses leadership, command presence, sophistication and the maturity necessary to support the activities in the Crew Resource department
Possess effective organizational skills.
Must possess knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to use a desktop computer.
Knowledge of airline scheduling software is a plus
Must possess the desire and ability to work in a fast paced environment.
Knowledge of world geography with regard to continents, countries and major cities.
Job Category: Crew Planning & Scheduling
At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products and performance, we will be America’s Regional Airline of choice.” Republic Airline, based in Indianapolis, operates a fleet of 188 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. Our 10 domiciles include CMH, DCA, EWR, IND, LGA, MCI, MIA, ORD, PHL and PIT. With more than 5,500 talented aviation professionals, Republic Airline is a great place to get your career off the runway!
Develops and coordinates individual pilot and flight attendant schedules.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.
Maintains the integrity of the flight schedule by ensuring that all segments have been assigned to a legal crew.
Maintains compliance with applicable union agreements, Company policy, and FAA regulations for flight scheduling.
Tracks crew flight and duty times. Resolves flight crew compliance issues and rest requirements based on appropriate regulatory requirements and ensures all crew member assignments are in accordance with FAA mandated regulations and company policies.
Coordinates with dispatchers and other departments to resolve problems that arise during the day-to-day operation and implements plans to correct operational issues.
Coordinates with the training department to contact disqualified crewmembers as needed in an effort to gather information pertinent to their schedule.
Anticipates operational disruptions and solve them in a proactive manner.
Ensures that changes to the published schedule are communicated to crewmembers in a timely manner.
Processes current and future trip swaps, trip drops, sick calls, emergency leaves and other daily schedule modifications.
Provides excellent and timely customer service to crewmembers, including hotel and flight crew reservations and deadhead passes when required.
Provides coaching and on-the-job training as directed.
Participates in shift meetings, shift turnover and briefings as required.
Performs other duties as assigned or required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
High school diploma or general education degree (GED). Two years previous experience in direct customer service contact. Familiarity with Microsoft Office applications.
PREFERRED EDUCATION and/or EXPERIENCE
At least 3 years related experience. Experience in a call center environment.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to deliver negative information in a tactful and professional manner.
REASONING/PROBLEM SOLVING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Able to deal with conflict effectively while treating all employees with respect.
Makes limited decisions and determines best methods to solve problems by referring to established precedents and policies. Impact of decisions is moderately low.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Able to move about the work environment.
Frequently required to stand, walk, sit, talk and hear.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Typically not exposed to extreme environmental conditions.
Must be able to work a varied schedule including nights, weekends and holidays.
Republic Airline is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
We are an Equal Opportunity Employer.
Please view Equal Employment Opportunity Posters provided by OFCCP here at https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf%E2%80%8B .
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Republic Airline, based in Indianapolis, operates a fleet of approximately 190 Embraer 170/175 aircraft and offers scheduled passenger service with 950 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. The airline employs about 5,500 aviation professionals. Visit www.rjet.com at http://http//www.rjet.com/ for more information, follow the company on Instagram, Twitter and YouTube, and connect on Facebook or LinkedIn.
Req #: 2476
Location: Vandalia, OH
Facility: Vandalia (Dayton International Airport)
Job Family: Flight Operations - Crew Scheduling
LOCATION: Dayton, OH
EMPLOYMENT STATUS: Full-time
Hours of a Crew Scheduler: The Crew Scheduling Department operates on a 24/7 basis with various shifts from 1st, mid, 2nd and 3rd. Work (4) 10 hour days with 3 days off.
- Must be available to work all shifts listed*
QUALIFICATIONS: High school diploma or equivalent. Aviation background preferred. Excellent computer skills are a must and good verbal and written communication skills required.
SCOPE OF RESPONSIBILITY:
The Crew Scheduler is responsible for the scheduling of PSA Pilots and Flight Attendants. They ensure an efficient use of the crew members within the limitations of the Federal Air Regulations, labor work rules and company policies.
Specifically they will:
Ensure the information in the scheduling software is accurate and complete.
Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments.
Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator.
Communicate changes to the monthly schedule, which might affect further staffing requirements and/or daily performance, with the Crew Coordinator.
Maintain a daily log of significant events in order to assist in reporting, follow-up and relief briefing.
Coordinate and administrate the monthly crew member hotel requirements and accommodations.
Other duties as assigned by the Crew Scheduling Supervisor and/or the Director of Crew Scheduling.
PSA offers a comprehensive benefits package including medical, dental, 401(k) and flight benefits on all American Airlines flights.
To ensure a safe environment for all, we require a drug screening, fingerprinting, and criminal/verbal background checks.
PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, strives to operate the safest, most reliable jet air service in the regional airline industry. With its more than 4,400 employees working as one, Endeavor takes pride in delivering over 800 flights a day to more than 130 destinations across North America. Endeavor operates the world's largest fleet of Bombardier CRJ-900 NextGen aircraft, as well as the CRJ-700 and CRJ-200 regional jets. With a growing fleet, five crew and 10 maintenance bases, and the goal of hiring hundreds of new employees to support its expanding network, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.
Crew Schedulers manage crews' schedule to ensure flights are properly staffed according to company and FAA government regulations.
Ensure efficient utilization of pilots and flight attendants as well as day-to-day tracking of their attendance.
Communicate schedule changes to crewmembers in a timely manner.
Ensure all crewmember assignments are in accordance with FAA mandated regulations and company policies.
Maintain the integrity of the flight schedule by ensuring all segments have been assigned to a legal crew.
Resolve flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
Maintain changes to flight crew schedules initiated by dispatch.
Process trip swaps, trip drops, sick calls, emergency leaves, and other daily schedule modifications.
Ensure crewmember hotels are reserved and deadhead passes are provided when required.
Coordinate upgrades and downgrades.
Ensure compliance with FARs, contract requirements, and departmental guidelines.
Assist fellow schedulers and advanced planning specialists when needed.
Work closely with dispatchers to resolve problems and coordinate the efficient daily operation of the airline.
Report on daily scheduling and department status.
Computer work in a typical office environment, sitting for the majority of the day.
Work four (4) 10 hour days, 3 days off.
Work either one of three shifts: 4am – 2 pm, 2pm – midnight or 8 pm – 6 am; must be willing to work all shifts.
Other duties as assigned.
High School Diploma, GED or equivalent; Associate's degree or higher preferred
1 year of experience in customer service
1 year of experience working in a crew scheduling environment preferred
Airline industry or operational experience preferred
Reliable and self-motivated with a positive attitude
Able to multi task efficiently and effectively to meet deadlines
Interpersonal, written and verbal communication skills
PC proficient in Microsoft Office products and general internet applications
Experience with CrewTrac preferred
Ability to work any shift including evenings, weekends, holidays and overtime as needed
Ability to read, write, speak and understand English
Repetitive motion such as typing and phone work.
Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
Minimal travel, up to 5%
Crew Hotel Operations Scheduler
Crew Hotel Operations Scheduler
Req #: WHQ00014441-RA
Location: Chicago, ILUS
We have a wide variety of career opportunities around the world — come find yours.
Explore open positions in our Procurement department, which manages the purchasing of many of the products and services United uses on a daily basis including crew hotels and transportation.
Job overview and responsibilities
Monitor and execute daily operations of unassigned hotel and transportation requirements through the use of system alerts. Correct contractual violations of layover hotel assignments caused by irregular operations/reassignments to maintain on-time departures and meet financial objectives. Work closely with Onboard Crew Scheduling, Flight Operations Crew Scheduling, SOC and station operations to accommodate equipment substitutions. Coordinate and communicate crew change information to minimize flight delays or cancellations. Keep supervisors informed of pertinent operational information.
Support flight crews and suppliers to resolve questions specific to hotel or transportation issues that are not covered in the pairing information. Maintain the HOME system to ensure accuracy and record all aspects of hotel/transportation information. Assists with HOME automation testing, identify errors and propose solutions to appropriate personnel.
Accomplish operational and financial objectives for on-time performance and hotel/transportation needs in a customer-focused manner while promoting quality of life for our crew while ensuring compliance with both the AFA and ALPA agreements when assigning hotel rooms and ground transportation.
Optimize daily and monthly hotel and transportation supplier inventories through reuse or cancellation of vacancies to ensure financial objectives are met including the gainsharing program.
Interact with both SW and FO Crew Scheduling, and Charter Sales to develop optimum hotel/transportation assignments for extra lift, TDY, Flight Test Pilots, commercial and military charters.
Execute the appropriate number of hotel bookings as needed to protect the operation during irregular/unplanned events at the lowest available rate at time of booking. Proactively communicates potential sellout cities due to seasonality or special events. Maintains appropriate telephone availability in order to meet proper customer service levels and performance against goals.
Bachelor Degree or two years of related scheduling or hotel front desk experience
Strong analytical, problem-solving, customer service and communication skills
Experience using a wide variety of computer applications including Word and Excel
Must be able to work 24/7, 365 days a year. Shifts are outside normal business hours including weekends and holidays
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Crew Scheduler - Full Time - MSP
Are you looking for a new job in the exciting airline industry?
Compass Airlines is currently seeking a Crew Scheduler - Full Time for our Minneapolis, Minnesota – Headquarters location. We are looking for an innovative and technical individual, with exceptional business judgment as well as the initiative and competence to make a significant contribution to the Compass Organization to come join our growing team.
The Crew Scheduler is responsible for the safety and legality of the Compass Airlines flight crew members in accordance with 14 CFR 121 Chapter 1 (Federal Aviation Regulations) and Compass Airlines Operations Specifications. This position is responsible for keeping current records of crew duty and rest activity. In conjunction with each crew member, the Crew Scheduler is responsible for ensuring that schedules are in compliance with applicable CFRs and labor agreements. The Crew Scheduler will work with other operational personnel to keep all parties informed of crew rest issues, scheduling conflicts and legality concerns.
Must be familiar with PC applications
High School Diploma, GED, or equivalent
Previous crew scheduling experience
Knowledge of crew scheduling systems
Familiar with crew member collective bargaining agreements
Knowledge of FAR (Federal Aviation Regulations)
Ability to identify and resolve crew legality/scheduling conflicts
Ability to multi-task and perform under irregular operating conditions
Associate's Degree or higher
There are prolonged periods during which individuals are working seated at a desk with their computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the position.
Job Knowledge, Skills, & Abilities:
Excellent verbal and written communication skills.
Fundamental understanding and use of MS Office Suite
Demonstrated strong organizational and time management skills
Can work independently while still keeping a team perspective
Must be detail orientated with ability to multi-task on a regular basis.
Must be a self-starter and be able to show demonstrated ability to be discreet in matters of confidential information.
Must be flexible with respect to work schedule and willing to assist and support others within the company when needed.
Must have a strong customer service orientation
An enthusiastic, out-going personality is a key attribute for success
Ability to prioritize and coordinate with associated departments
Answering and handling calls from crew members through the main phone line.
Provide crew scheduling information to crew members on a daily basis.
Responsible for confidential and time sensitive material.
Hours and shifts vary to meet departmental requirements.
Other duties as assigned.
Job Description Disclaimer:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
How to Apply:
If interested, please select the "Apply for this position" button below. All submissions must include salary requirements.
Compass Airlines is an equal opportunity employer and does not discriminate in hiring on the basis of race, religion, color, disabled or veteran status, national origin, gender, age, citizenship status or other protected class status covered by federal, state or local law.
All applicants must submit to a pre-employment drug screen and background check.
Project Planning And Control (Pp&C) - Project Scheduler
- Utilize scheduling software (i.e., Microsoft Project) to document and maintain resource-loaded, critical path, logic-inked schedules, as well as analyze and integrate schedules.
- Document and provide schedule analysis, schedule risk analyses, and programmatic schedule assessments.
- Prepare and report program/project schedule metrics
- Provide reports comparing baseline and current schedules.
- Provide an analysis and corrective action for variances.
- Understanding of and ability to implement cost, schedule, and technical (scope) project management constraints
- Employer contributed comprehensive medical, dental, and vision coverage at competitive rates and lower premiums.
- Employer contributed 401k savings plan
- Complimentary Life Insurance
- Tuition Reimbursement
- 1 week of vacation time upon hire, 15 days paid vacation, 10 paid holidays
- Company sponsored lunch and learns, team building activities, and onsite yoga classes
- Excellent work/life balance
- Bachelor’s degree and three (3) years project scheduling experience OR Associate’s degree and five (5) years of project scheduling experience
- Experience using Earned Value Management System (EVMS) for financial controls – strongly recommended
- Proficient in MS Project, advanced proficiency desired
- Prior aerospace or government project experience, preferred.
- Proven ability to generate reports and data analysis.
- Strong Excel skills including pivot tables, equations, graphs and charts
- Requires hands-on experience developing detailed schedules.
- Proficient in the use of Microsoft Office Suite products (i.e. Excel, Access, Word, etc.)
- Must be self-motivated and have strong interpersonal skills.
- Requires excellent written and verbal communication skills and the ability to interface with all levels of an organization.
- Founded in 1985 our client has developed a unique business model of achieving both research and technology advancements and transitioning them into commercial and defense products.
- HQ’d in Torrance, CA with 5 buildings that occupy over 100,000 square feet; housing some of the most highly advanced and unique research laboratories, as well as engineering, prototyping, development, testing, and production facilities.
- Delivered $300+ million in products to clients in various defense and commercial industries.
- Employs around 300 people, including many PhD level scientists and engineers.
- Highly innovative small business.
- Torrance, CA is ranked in the Top 25 of “Best Suburban Cities to live in Los Angeles County” (based on factors including: crime/safety, housing, diversity, nightlife/recreation, school system, and the ability to raise a family)
- Located near the Los Angeles County and Orange County border opens up an endless possibility of fun recreational activities without the hassle of a tourist community.
UCHealth Medical Group
UCHlthMG L Longmont Building
Scheduled Days & Hours:
AtUCHealth, we do things differently
We believe in somethingdifferent: a focus on the individuality of every person. In big ways and small,we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative healthcare system, we as a team deliver on the commitment to provide the bestpossible experience for our patients and their families. We foster a true humanconnection and give people the freedom to live extraordinary lives. A career atUCHealth is more than a job, it's a passion.
Coordinatesthe scheduling of procedures
Schedulesappointment times using computerized scheduling programs.
Communicateswith physicians and other healthcare team members to ensure availability offacilities and staff.
Communicateswith patients and/or their families to provide necessary pre-procedureinstructions and to confirm appointments.
Performsinsurance verification and/or pre-authorizations as necessary. May providemedical reception for assigned areas.
- HighSchool diploma or GED.
Going beyond qualityrequires the perfect balance of talent, integrity, drive and intellectualcuriosity. We are looking for individuals who recognize, like us, that theworld of medicine is ever-changing and are motivated to do what is right, notwhat is easy. We support creativity andcuriosity so that each of us can find the extraordinary qualities withinourselves. At UCHealth, we'll do everything in our power to make sure you growand have a meaningful career. There are no limits to your potential here.
BeExtraordinary. Join Us Today!
UCHealth recognizes andappreciates the rich array of talents and perspectives that equal employmentand diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committedto making all employment decisions based on valid requirements. No applicant shall be discriminated againstin any terms, conditions or privileges of employment or otherwise bediscriminated against because of the individual's race, creed, color, religion,gender, national origin or ancestry, age, mental or physical disability, sexualorientation, gender identity, transgender status, genetic information orveteran status. UCHealth does notdiscriminate against any "qualified applicant with a disability" asdefined under the Americans with Disabilities Act and will make reasonableaccommodations when they do not impose an undue hardship on the organization.
Construction Project Scheduler
- Develop preliminary project schedule using limited project documents.
- Identify the primary critical path
- Identify key and long lead items
- Provide potential schedule alternates
Baseline Schedule Development
- Identify owner or end-user project milestones which may be imperative for project success.
- Work with the design team to determine durations and sequencing of all design phase activities.
- Review the site logistics with the project manager and superintendent. Identify and schedule key logistical considerations such as, site utilities, working hour restrictions, site access, staging area restrictions, and weather.
- Work with trade contractors and vendors to determine shop drawing durations, material lead times, work sequencing, and work item durations.
- Combine all schedule elements into a Master Project Schedule depicting the interrelationships and duration of key project activities, including:
- Required documentation for procuring specialty or long lead materials and equipment (early design packages).
- Owner decisions and approvals.
- Bidding and award of construction contracts.
- Shop drawing preparation and approvals.
- Coordination Drawings
- Fabrication period and milestones.
- Implementation and administration of all trade activities.
- Schedule of building commissioning, turnover and occupancy requirements.
- Manpower loading information as required.
- Ability to work on multiple projects or tasks, have good time management skills
- Ability to maximize the use of current software, look for opportunities to innovate
- Work independently, self-motivated, collaborative, assertive
- Ability to interact with all members of project team: subcontractors, field staff, client, etc.
- Ability to clearly communicate, both orally and in writing/graphically.
- Construction Management: 5 years (Required)
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