Customer Account Clerk Job Description Sample
Account Set Up & Maintenance Clerk I
Under moderate supervisionof the Customer Integration Supervisor, responsible for collecting alldocumentation required to maintain existing or establish new accounts into thecompany computer system.
PRIMARY DUTIES ANDRESPONSIBILITIES:
Responsible for identifying needed documents and as applicable, working with customers to have documents completed for maintaining existing accounts or creating new customer accounts.
Maintain customer changes to accounts critical to delivery and billing of healthcare products.
Submit updated documents on accounts for time sensitive product shipments.
Adjust work priorities as needed to accommodate time sensitive needs.
Communicate effectively by phone, email and in person with external and internal customers.
Performs related duties as assigned.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
High School diploma; sometraining in fields such as business administration, accountancy, sales,marketing, computer sciences or similar vocations preferred. Normally requiresone (1) to two (2) years directly related and progressively responsibleexperience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Familiarity with Windows-based programs and internet-based applications
Experience using MS Office (Word, Excel, etc.)
Familiarity with CRM packages
High attention to detail.
Multi-tasking in a time sensitive environment
Ability to communicate effectively both orally and in writing
Strong interpersonal skills
Strong organizational skills
Ability to quickly adapt to new work tasks and directions.
Account Clerk 3 -Larue Carter Memorial Hospital
Exciting changes are coming:
Larue Carter Memorial Hospital is transitioning to the Neuro Diagnostic Institute (NDI) which is a new state of the art facility located on the campus of Community East Hospital. The Neuro Diagnostic Institute is currently under construction and will begin serving patients in March of 2019. This technologically advanced treatment center will be a key component in FSSA's initiative to modernize and reengineer Indiana's network of State Psychiatric Facilities. This planned transition will help our staff to be better equipped in delivering evaluations, and move patients more efficiently to the most appropriate treatment settings within the State's Psychiatric Facilities and Community Mental Health Centers.
U.S. World News reports that working for the State of Indiana is one of the best places to work.
We think so too!
This position serves within the Business Office of the Larue D. Carter Memorial Hospital. The primary purpose of this position is to provide clerical support services within the Business Office. This position will serve as a back-up for duties related to financial and accounting tasks. Training will be provided.
Base pay is $10.69 hour
Process Asset Inventory
Serve as a back-up for Patient Trust fund activities;
Maintain School Lunch Program by entering data and assisting program manager;
Assists in completing tasks within the Business Office;
Assists with reviewing and processing paperwork as needed;
Provides customer friendly services and interactions with staff and patients;
May be required to take notes during meetings;
Assists Business Office with various financial duties when requested; and
Other duties as assigned.
One (1) year work experience in accounting or bookkeeping; or accredited college training in a related field.
Knowledge of business related terminology;
Knowledge of proper grammar, both written and spoken;
Computer literate which includes typing and sending emails from computers and entering data;
Ability to learn the operations of office equipment;
Ability to take notes during meetings;
Ability to comprehend training on various financial related tasks;
Ability to maintain confidentiality;
Ability to provide outstanding customer service which includes responding timely and accurately to requests and inquiries;
Ability to interact with staff and patients in a professional and positive manner at all times;
The State of Indiana offers a comprehensive benefit package which includes:
Medical / Dental / Vision plans
Health Savings Account available - with Employer Contribution
New Parent Leave
Incentive-based Wellness Program
Employee Assistance Program
Employer-funded Retirement Plan
Deferred Compensation Plan with Employer Match
Flexible Spending Account
Work/life balance: 24 Paid Days Off and 12 Holidays, per year
Group Life Insurance
Qualified Employer for the Public Service Loan Forgiveness Program
Want the specifics? Explore the Benefits of Working in State Government!
Note: As a security feature, this application will 'time out' after a period of inactivity. It is recommended that you open the above link and then return immediately to complete the remainder of the application.
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
Temporary Account Clerk - Central Services
Under the supervision of the Court Financial Officer, performs a variety of tasks in support of the judicial and administrative functions of the courts. Duties include, but are not limited to, processing attorney bills, posting charges to accounts, assisting families with account balances, setting up payment plans, preparing bank deposits, preparing monthly statements, delinquency letters, yearly state income tax intercept orders, assisting staff with questions regarding account balances and performing other court-related duties.
ESSENTIAL JOB FUNCTIONS:
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties, which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Provides financial support for Juvenile Court, Probate Court, Circuit Court and possibly District Court if so assigned.
Generates monthly billing statements for collection of court costs, fines, etc. from juvenile offenders and their parents.
Send past-due notices as needed.
Posts charges of attorney fees and drug screens to accounts.
Meets face-to-face with juvenile offenders and/or their parents to set up payment plans for reimbursements to the county for court-ordered costs, fines, attorney fees and other charges.
Assists probation officers, juveniles and parents with questions regarding account balances.
Receives financial court orders and posts charges to accounts and sends statements for payment.
Balances receipts and prepares bank deposits.
Generates intercept orders of state income tax refunds for past due accounts and appears in court when account balance is disputed by defendant(s).
Processes administrative and attorney bills for Juvenile Court, Probate Court, and Circuit Court.
Provides month-end reporting for Juvenile Court and Probate Court. Reconciles month-end numbers for accuracy in the financial software system.
Performs monthly grant-funded employee timesheet collection/verification.
Maintains active vendor list with attorneys and others, including vendor packet/ W-9 updates.
Performs record keeping for jury payments and restitutions.
Processes bankruptcy cases and submits claims documentation as requested.
Performs other duties as directed.
PAY RATE INFORMATION:
The Temporary Account Clerk position is a non-union position, and starting pay is $16.78 per hour. This position is eligible for step pay increases. Top end of the current wage scale for this position is $20.05 per hour.
REQUIRED KNOKWLEDGE, SKILLS, ABILITIES AND MINIMUM QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
Requirements include the following:
Associate's Degree in accounting, paralegal, business or related field and two years of progressively more responsible experience in bookkeeping or accounting, preferably in a law or court environment.
The county, at its discretion, may consider an alternative combination of formal education and work experience.
Knowledge of the principles and practices of government accounting, generally accepted accounting principles, and office procedures.
Considerable knowledge of bookkeeping principles and practices, general ledger government accounting, cash handling, receipting documents and payments, and providing customer service support.
Skill in assembling data and preparing comprehensive and accurate reports.
Demonstrated ability to maintain professional integrity and respect for those requiring juvenile services including the ability to lead and earn respect.
Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with county employees, contractors to the county, representatives of other governmental units, professional contacts, elected officials, children and families and the public.
Skill in the use of office equipment and technology, including Microsoft Suite applications, database and financial software use and the ability to learn new software programs applicable to the position.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, view and produce written and electronic documents, and enter data on a computer keyboard with repetitive keystrokes. The employee must be mobile in an office setting, stand, sit, stoop and kneel, use hands to finger, handle, or feel and reach with hands and arms. The employee must lift or push/pull objects of up to 15 lbs. without assistance. Accommodation will be made, as needed, for office employees required to lift or move objects that exceed this weight.
The typical work environment of this job is a business office setting where the noise level is quiet and sometimes moderate.
Principal Account Clerk
This is a provisional appointment.
Brief Job Description (essential functions of the job):
Under the direct supervision of the Director or designee, performs the reception duties for the Department and assist with clerical duties as needed.
Screens and routes calls, reports any operational difficulties to the Director or Designee.
Greets and assists all visitors.
Assists with pick-ups for messenger services.
Assists with sorting and distribution of the daily mail and other duties as assigned.
Prints and mails nightly purchase order batches.
Updates and maintains the telephone directory.
Provides word processing assistance to the office staff.
Assist vendors that come into the office with submitting BID hard copies.
May deal with other government agencies or municipalities.
Performs related work as required.
Minimum Entrance Qualifications
At least two (2) years of fulltime, or equivalent part-time, experience in administrative office work in which the duties included working with a telephone console.
Ability to follow oral and written instructions and departmental procedures; to dispense and receive information and to work with the general public and other government agencies and municipalities.
Good organizational and interpersonal skills.
Knowledge of software such as Microsoft Word, Excel and PeopleSoft.
Good customer service skills preferred.
Appropriate educational substitutions may be made.
Ability to exercise good judgment and focus on detail required by the job.
Boston Residency Required.
Union/Salary Plan/Grade: SEUI/RL10
Hours per week: 35
Patient Account Clerk - 00850-7008 (Business Office)
Job Description: Job Title:Patient Account Clerk - 00850-7008 (Business Office) Company Name:JFK Medical Employment Type:Full Time Location:EDISON, NJ, United States Department:Business Office Salary:Highly Competitive Shift Hours/ Days:MON-FRIDAY - 7:00AM - 3:30PM or 7:30AM - 4:00p.m.
Hours/Pay Period:80 Degree Required:High School/GED Job ID:2018-005119 Date Posted:Aug 13, 2018 Years Experience:unspecified Job Category:ADMINISTRATIVE/CLERICAL Note: Please read the complete description below before applying for this job. Complete Description
The Patient Account Clerk is responsible for receiving/opening, sorting, researching return mail, and the delivery of the daily correspondence to the appropriate areas. This position is responsible for the document imaging preparation and scanning of all Revenue Cycle related documents. Cash posting, and other clerical duties as assigned.
1 Year General Office Experience preferred.
High School Diploma or Equivalency
PC Literate. Experience with document imaging preferred
Account Clerk I
SUMMARY: Under general supervision, to do clerical work of average difficulty in connection with interpreting and processing detailed material containing considerable quantitative data; to keep or check financial records; to receive and receipt for money; and to do related work as required.
EITHER I Experience: Six months of experience in the class of Clerk I or in an equivalent clerical class with the Alameda Health System.
OR II Experience: One-year full-time experience in clerical work, which included working with mathematical calculation and computations. OR III Education:#Completion of an approved course in clerical training. (Minimum of six months full-time class instruction.) DUTIES # ESSENTIAL JOB FUNCTIONS:
NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1.# Prepares or checks payroll related personnel or time charge records, performing such tasks as setting up new roster cards, entering changes affecting status, or amount of pay, grant, or charge, computing or checking net salary, grant charge amounts and compiling routine statistical reports derived from the foregoing operations. 2.# Processes requisitions and interdepartmental service orders; receives and delivers or stores supplies; maintains a perpetual inventory and record of maintenance and operation fund, service records of office machines, and mileage claims records; compiles routine statistical reports derived from the foregoing operations. 3.# Computes and processes bills; accepts payments and writes receipts and deposit slips; performs other related routine cashiering duties. 4.# Lists warrants by amount and proves bank totals; sorts warrants by funds and lists by number and amount, obtains total for each fund, and balances to a total disbursement figure; cancels warrants; checks for fraudulent or improper endorsement or other discrepancies. 5.# Issues deposit permits for money to be deposited with the Treasurer; counts bonds and coupons presented for payment; upon proper authority, issues warrants and various County license; runs periodic totals on the voucher-warrants drawn on the County; sorts, issues and accounts for a variety of forms. # 6.# Determines Block Book, Block Lot, and Parcel numbers for real estate changing ownership or being improved; enters pertinent data into a master property record. 7.# Computes the replacement cost of buildings by checking scaled measurements, computing square footage, applying proper cost factors selected from tables prepared on basis of building types, class and shape, and applying a depreciation factor selected from a depreciation schedule. 8.# Computes public assistance grants from written instructions; completes required forms to authorize payment and to notify recipients. 9.# Posts, adjusts, and balances accounts; operates a bookkeeping machine in making postings; checks documents and posts to accounts receivable and payable; prepares periodic reports of outstanding accounts payable or due. 10.# Reviews claims, checks, warrants, and vouchers for arithmetical accuracy for legality, and for budget classification where guidelines are clearly established. 11.# Prepares vouchers and drafts and disburses checks or warrants; maintains necessary records and files and does general clerical work as assigned; compiles routine statistical reports requiring occasional verification of information received.
EITHER I Experience: Six months of experience in the class of Clerk I or in an equivalent clerical class with the Alameda County Medical Center. OR II Experience: One-year full-time experience in clerical work, which included working with mathematical calculation and computations. OR III Education: Completion of an approved course in clerical training. (Minimum of six months full-time class instruction.)
Senior Account Receivable Clerk - Melville, NY
Healthcare isn't just changing. It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities.
Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.
If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.
Prepares and maintains records of accounts receivable, including receipts, claims and overdue invoices
Applies all incoming cash receipts and wire payments to the appropriate general ledger accounts
Computes interest charges, processes refunds and related items
Performs periodic and month-end balancing and reporting activities
Verifies patient insurance and demographic information
Reviews and submits hard copy and electronic claims
Responds to correspondence
Performs insurance follow-up on denials and other claims requiring additional information, resubmits bills when necessary
Processes credit balances and refunds, as necessary
Complies with Medicare, Medicaid, and other third-party billing requirements and regulations
Maintains and reconciles records of outstanding accounts
Inputs patient insurance, demographic data and billing information into patient accounting system, makes adjustments, as necessary
Answers phones, responds to claim inquires and resolves billing issues
Performs related duties, as required
High School Diploma / GED (or higher)
1 years of clerical office work experience
6 months of data entry experience in computer billing system
Ability to edit, create, and modify documents in Microsoft Outlook and Microsoft Word
- Ability to create, modify, edit and send documents within Microsoft Excel
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: Accounts Receivable, Billing, Collections, Westbury, NY
Customer Service Clerk
One Gas Customer Service Clerk in Topeka, Kansas
Customer Service Clerk
Job ID: 1131
Functional Area: Customer Service
Position Type: Full-Time Regular
Relocation Provided: Yes
Location: Topeka, KS
Department: OFFICE SUPPORT
Internal / External: Internal and External
Experience Required: Not Indicated
We are seeking a customer focused and collaborative Customer Service Clerk that will be responsible for performing basic accounting tasks and clerical work related to customer requests. A Customer Service Clerk supports various account billing functions daily. This position will also handle inbound customer service calls when call volume in the information center is high.
Starting pay: $12.00/hr•after one year: $13.79•after 1.5 years: $15.58•after 2 years: $17.37
There are different levels of classification for Clerks. All Clerks must begin at the Entry Level classification.
Coordinates and/or performs duties related to monitoring, researching, and/or resolving customer account issues and requests.
Research and resolve Corporation Commission, Better Business Bureau, and other inquiries and complex problems related to customer accounts.
Responsibilities may include general office duties, electronic and paper database management, special projects, billing issues, account adjustments, and outbound calls concerning customer accounts or inquiries.
Resolve service order exceptions, billing exceptions, meter inventory issues and meter reading exceptions in a timely manner as required by the Audit and Control Department.
Compile, prepare, and/or verify correspondence, customer information, and reports including but not limited to:
Account Research & Breakdowns
Special project assignment
Letters of credit (irrevocable and regular)
Trusts and Power of Attorney
Life threatening claims
Customer accounting forms
The successful candidate shall have the knowledge, experience and qualifications for:
- effectively communicating with internal and external customers
- performing data entry in business management programs
- answering multiple phone lines
- working with Microsoft Office products
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Account Clerk 2
Salary for this position is commensurate with education and job experience.
Work for Indiana!
Join U.S News & World Report's #1 state government (2017)! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.
Indiana Department of Workforce Development (DWD)
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana's employment future. If managed properly, Indiana's workforce will be second to none and completely prepared for the next phase of the state and country's economic growth.
Account Clerk 2:
Timely and accurate processing of employer wages to the IDWD. Work consists of following defined procedures manual. Posting wage records in a timely and accurate manner using all available resources.
Verifying appropriate record retention policies are observed.
Monitoring wage record postings and making corrective actions as required.
Posting wage records edits per internal policy with all appropriate documentation.
Researching and correcting reporting or data entry errors which result in an invalid or incorrect social security number being associated with a particular wage record.
Clearing all suspended records within 30 days of the original report posting.
Keying Wage Batches.
Posting Wage Adjustments for employers.
Processing of employer payments to the IDWD for unemployment contribution or reimbursement.
Internally, the incumbent will work multiple departments within the agency. Externally, the employee works with employers, agents, other governmental agencies, legal professionals, and other similar interested parties.
A day in the life:
The Account Clerk 2 processing of employer wage reports received in various hardcopy formats and researching the accuracy of the information upon its posting to the agency database system. Employee uses procedure and project knowledge to answer inquiries from employers and internal agency staff.
Basic data entry and reporting software application proficiencies.
Highly attuned sense of urgency and commitment to excellent customer service.
Acute attention to detail coupled with problem solving capabilities.
Excellent written and verbal communication.
Ten-key calculator skills.
Basic math skills.
What we're looking for:
- Two (2) years clerical work experience in accounting or bookkeeping; or accredited college training in a related field.
The State of Indiana offers a comprehensive benefit package which includes:
Choose from four medical plans (including RX coverage), vision and dental
Wellness program that offers eligibility into a discounted medical plan
Health savings account, offered for most medical plans, includes state contributions
Deferred compensation account (similar to a private sector's 401 K plan) with employer match, as well as a choice between two fully funded pension plans
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Paid vacation, personal and sick time off
The State of Indiana offers other generous leave policies covering a variety of employee needs.
New Parent Leave
12 company paid holidays, 14 on election years
Qualified employer for the Public Service Loan Forgiveness Program
FREE Downtown parking
DWD GOAL (Go Out and Learn) Tuition Assistance Program
Eligible employees have access to up to $5,000 in tuition assistance per fiscal year
Want the specifics? Explore the Benefits of Working in State Government!
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
Account Clerk II
TRANSFER OPPORTUNITY ANNOUNCEMENT
The Department of Registrar Recorder/County Clerk is seeking a well-qualified, and highly motivated individual to fill an Account Clerk II position in the Finance & Management Division.
12400 Imperial Highway, Norwalk, CA 90650
Essential Job Functions
Serves as a clerical assistant to a higher level in-charge of accounting, which has day-to-day responsibility for operation of the accounting system;
Performs the work within an established framework of procedures; such work includes: cash and check counting, preparing daily collection report in Excel;
Reconciling complex collection or revenue reports;
May do more complex posting, journalizing through initiation of computer input, and spend small portions of time sorting, code verification, and filing financial documents;
Prepares claims for reimbursement and associated schedules and working papers under close supervision where such work requires knowledge of bookkeeping and of the accounting system, which is comparable to that required to perform bookkeeping assignments of the character described elsewhere;
May routinely perform work which requires skilled use of office equipment such as desk calculators, adding machines and personal computers to input data, perform computations, or produce documents not requiring the formatting or programming of such equipment.
Some knowledge of accounting principles;
Demonstrated ability to work independently with minimal supervision;
Ability to organize and prioritize multiple assignments in a fast-paced, deadline oriented environment;
Experience in working effectively with all levels of staff and management, public and private organizations;
Good verbal and business writing skills and professional demeanor;
Some working knowledge of computer programs including Microsoft Excel, Word, Access, and Power Point.
This transfer opportunity is only open to permanent County of Los Angeles employees who have successfully completed their probationary period and currently hold the payroll title of Account Clerk II.
Applications must be filed online only.
Qualified employees interested in this transfer opportunity are invited to submit:
Last two (2) Performance Evaluations
Last two (2) years of prime variance report
If you are unable to upload the required documents online, you may email your information to ANavarro@rrcc.lacounty.gov with subject line: "Account Clerk II Transfer Opportunity". Additional Information
All materials submitted will be evaluated. Only the most qualified employees, based on the information submitted, will be contacted for an interview. Employment is contingent upon passing a background check and review of personnel records.
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