Customer Services Coordinator Job Description Sample
Customer Services Coordinator
General administrative support in the operation of a facility (including scheduling, purchasing, inventory, service contracts, purchase orders, etc.)
Roles focus on supporting purchasing/inventory management efforts, supporting facilities and maintenance budgets, maintaining data and files to track and support inventory of supplies and parts, maintaining budget spreadsheets to create basic reports.
Has developed knowledge and skills through formal training or considerable work experience
Works within established procedures with a moderate degree of supervision
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at firstname.lastname@example.org.
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Facility/Office Services Coordinator
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Perform regular "sweeps" of the workspace(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade. Report all issues via infor.
Maintain all work orders internal to facility operations and external to the PM through our ticketing system (infor).
Manage all facility vendors performing work for the client, act as liaison with property manager
Assist with the AP process, coding, scanning and creating purchase orders in SRM/SAP
Manages the office including resolving all facility related issues in a timely fashion
Assist in set-up, break-down and clean-up of conference rooms, meetings, lunches, and events
Perform basic maintenance and clean-up of kitchen area, appliances and workspaces
Assist in re-stocking and management of the pantry snack program.
Completes porter services as required, could include recycling and trash can maintenance, kitchen cleaning, white board cleaning and conference room clean up.
Assist with the set-up of audio/visual conferencing, etc.
Inventory, order and stock office supplies throughout the office
Assist in the site space planning activities and implementation including internal moves.
Assist in the new hire set-ups and termination processes
Provides general administrative and clerical assistance.
Prepare outbound courier shipments using FedEx and USPS.
Operate Postage machine to process mail.
Control inbound and outbound accountable packages.
Performs other duties as assigned.
AA degree or equivalent experience will be considered.
3-5 years related facility experience
Proficiency with Microsoft office applications
Excellent communication skills
Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
Exhibits exceptional customer service skills.
Consistently demonstrates professional demeanor, appearance and attitude.
Proven ability to remain calm under pressure; resilient.
Sound judgment and problem-solving ability.
Demonstrated ability to be flexible and adapt to an ever-changing work environment.
Assertive and resourceful; motivated; willing to ask questions and take initiative without direction. Must work well under pressure with minimal supervision.
Must be customer focused and display a professional demeanor.
Must be customer focused and display a professional demeanor.
WATCH Where Service Matters:
Part-Time Recruitment Services Coordinator
Are you ready to accelerate your career? Join Cielo as a Part-Time Recruitment Services Coordinator! A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success!Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
The Part-Time Recruitment Services Coordinator delivers customer service more like Cielo and less like everyone else. The Part-Time Recruitment Services Coordinator enhances our clients' candidate interactions with a team dedicated to immediate availability, single call resolution, and unprecedented responsiveness. The Recruitment Services Coordinator is responsible for providing support to the talent acquisition process through pre-hire. Additionally, the Recruitment Services Coordinator facilitates a variety of logistical and recruitment activities to service a particular client program or teams.
This is a limited-term employment opportunity, averaging 15-40 hours per week (hours will fluctuate from week to week).
Provide "We Become You" seamless customer support to candidates via phone, voicemail, and e-mail.
Utilize critical and innovative thinking to troubleshoot issues and offer resolutions.
Adapt communication style to different demographics.
Promote service excellence through courteous, patient, and gracious interaction.
Drive impression to resolution with internal sense of urgency, control of conversation, and active listening.
Leverage resources to provide thorough and accurate information to candidate.
Use judgment to escalate to proper party when needed.
Follow through on unresolved candidate and Hiring Manager inquiries to close the loop.
Work to elevate the level of efficiency and service through collaboration, examining current processes to determine room for improvement, and suggesting best practices.
Assist with recruitment and interview process.
Schedule in-person interviews for Hiring Managers.
Arrange travel, transportation and accommodation.
Make reminder calls to candidates for Hiring Manager interviews.
Other duties as assigned.
- High School diploma or equivalent required. Associate's degree strongly preferred.
- Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills.
Functional/Technical Knowledge, Skills and Abilities Required
Proficiency with the Microsoft Office suite, including Outlook and Excel.
Typing skills with a minimum of 40 WPM.
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo's reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker's Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or at email@example.com
Office Services Coordinator
Works under direct supervision, provides routine reception and administrative support to an office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and directs incoming calls and visitors to appropriate personnel. Solves routine issues and escalates accordingly.
Assists Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other common areas. Requests building and/or equipment services as needed.
Provides back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries.
Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
Orders office supplies and other common use items for the office/location.
Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W). Solves minor equipment problems independently.
Oversees the proper maintenance of off-site storage records (tape back-up and hard copy). Provides guidance to Concierge on company document retention policies and procedures.
Creates employee badges and checks in visitors/vendors. Maintains relationship with vendors that provide services and goods to the office.
Assists in the completion of the office Business Continuity plan.
Provides notary services as needed.
Ensures proper coding of invoices for services or goods for expense tracking purposes. Provides information on brokers and project or listing details for proper expense allocation.
Other duties as needed.
No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
HS Diploma or GED required. Previous Front Desk, Concierge, customer service or other hospitality experience preferred.
Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles).
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Ability to work flexible work schedules based on business needs.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Prsc Psychiatric Rehabilitation Services Coordinator
California Gardens Nursing & Rehabilitation Center is a proud member of the Symphony Post Acute Network, one of the country’s most innovative leaders in delivery of post-acute care and long term care services. As a family oriented operation, we take a uniquely personal approach to delivering the highest quality outcomes possible for the guests in our care.
Qualifications for the PRSC include the following:
- A Bachelor's Degree in Human Services
- At least one year of experience working with individuals with Serious Mental Illness
- A working knowledge of Subpart S regulations
- Knowledge of required Medicare/Medicaid documentation for long term care in the State of Illinois
- The ability to work in collaboration with the interdisciplinary team
- Excellent computer skills
- Able to make independent decisions
- Demonstrate excellent customer service
- Completing assessments
- Developing, implementing and coordinating meetings for care plans in conjunction with the interdisciplinary team
- Running therapeutic and skills training groups
- Facilitating communication between families, psychiatrists and the facility
- Discharge planning
- Crisis intervention
- Education is extremely important to the culture of California Gardens Nursing & Rehabilitation Center we offer tuition reimbursement and on-going training and educational opportunities are available and encouraged.
- Opportunity as well for advancement within the facility and also at other member facilities of the Symphony Post Acute Network (www.symphonypan.com).
- Competitive benefit and paid time off package with the option to opt out of benefit package to take a permanent higher rate of pay
- Multiple health insurance options
- 401k match and voluntary benefit programs
- Company paid life insurance for all full-time employees
California Gardens Nursing & Rehabilitation Center
2829 S. California Blvd., Chicago, IL 60608
FJC Client Services Coordinator
Summary Benefits Supplemental Questions
THIS POSITION IS BEING RE-POSTED TO SUPPLEMENT THE CURRENT APPLICANT POOL. IF YOU PREVIOUSLY APPLIED, YOU DO NOT NEED TO RE-APPLY.
This is a grant funded, exempt position which expires in 2020 with possible renewal for two (2) subsequent years.*
Incumbents in this classification provide supervision of the Family Justice Center Navigators & Lethality Assessment Protocol Specialist and also provide direct client services to vulnerable and older adults. Completing intake assessments, referring to FJC partner organizations, and referring to general community resources.
Providing daily supervision of FJC Navigators and coordinating/facilitating the monthly Circle of Support meetings. Managing data collection of services provided to meet quarterly reporting requirements for state and federal funding.
This is a stand-alone position.
Examples of Duties: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Supervising FJC Navigators
Providing intake assessments and referrals for cases involving vulnerable or older adults.
Coordinating the monthly Circle of Support and scheduling Navigator coverage.
Assisting with interviewing candidates for vacant Navigator positions.
Supervising assigned interns from local higher education institutions.
Performs other duties as assigned.
Seven (7) years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered. Individuals working toward MSW is a plus.
Examples of relevant education, training, or experience include social services, social work, criminal justice and/or providing direct services to victims of crime and/or with vulnerable populations.
LICENSING AND CERTIFICATIONS:
A Valid Tennessee Driver's License
Supplemental Information: KNOWLEDGE AND SKILLS:
Knowledge of local and statewide domestic violence resources; management practices; community demographics; project management principals; customer service principles; facilitating public meetings; problem solving methods; and applicable Federal, State and local laws, codes, regulations, policies, rules and regulations. Individuals working toward MSW is a plus.
Skill in working independently or in a team environment; organizing, planning and prioritizing work; managing employees, strong problem solving; excellent written and verbal communication; using a computer and related software applications; building relationships; facilitating meetings; exercising good judgment and effective decision making; sensitivity to changing situations; planning, developing, supervising, and managing program and/or events; preparing and maintaining policies and procedures; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
All employment offers are made at the beginning salary unless otherwise authorized.
All employees must maintain Tennessee residency from the date of hire.
Only those applicants that provide a valid email address will be notified when the position has been filled.
Safety Sensitive: Y
Department of Transportation – CDL: N
Child Sensitive: Y
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Resident Services Coordinator
Habitat America, is seeking a full time (40 hours per week) Resident Services Coordinator for a senior affordable housing apartment community in NE Washington DC, The Summit at St. Martins.
The ideal candidate has a degree in a human services field with a minimum of one year of related experience or two years' experience related to service coordination. Applicants with less education and/or experience will also be considered for the position.
GENERAL RESPONSIBILITIES: The Resident Services Coordinator is responsible for implementing and developing programs, activities, and events for the benefit of residents. Responsibilities include but are not limited to connecting residents with needed and available community resources, coordinating and implementing social activities & educational programs.
Specific Responsibilities include, but are not limited to, the following:
Plan and Implement Programs and Activities: Needs of youth, adult, senior, and families are identified and responded to with appropriate workshops, programs and activities, as prioritized and agreed upon in consultation with supervisor. Programs are designed with a special emphasis on health/wellness, financial fitness, and education with programming. Programs are offered at times convenient for the majority of residents, including some evening programs for residents who work during the day.
Partnerships: Maintain contact with community partners, including non-profits and vendors, to bring relevant workshops, programs, activities, and opportunities to the community. In consultation with Property Manager (supervisor), create relevant memoranda of understanding with partners and vendors to ensure compliance with accounting and risk management. Assure best practices and clear communication are implemented with all parties involved in the partnerships.
Collect Data & Assist with Management of Budget: Compile and enter relevant data in monthly report on program outcomes. Produce monthly reports on time each month and other reports, as requested. Based on program participation data and other input from residents, use the allocated program funds to provide a variety of popular programs and useful services without overspending. Provide accurate and timely documentation of all expenses.
Other duties as assigned.
If you are looking for a job that will be not only rewarding but also where you can make a difference in the lives of others, then this could be the position you have been seeking.
Prior resident services/activities coordination experience is a plus but not required!
Must have excellent customer service skill set and friendly demeanor
Must be able to work in a fast paced work environment
Must be flexible regarding hours worked due to coordination of community events
Must conduct self and perform duties in a professional manner at all times'
Proficiency with all of the Microsoft office products (Ex. Excel, Word, Publisher)
Human Services or like degree preferred but not required
Recreation & Community Services Program Coordinator (Business & Marketing) #2661 (19873650)
7/5/2019 at 5pm
About Redwood City
Redwood City is a Charter City operating under the council-manager form of government. The City Council consists of seven members who are elected at-large to four-year staggered terms (with a four-term limit). Council Members select the Mayor and Vice Mayor from amongst their colleagues to serve in those respective capacities for a period of two years.
The city is a full service city with the departments of Library, Police, Fire, Community Development, Parks Recreation and Community Services, Public Works, and Finance, along with the City Manager's Office, City Clerk's Office, and City Attorney's Office. Municipal services are delivered with the support of over 500 employees.
The City of Redwood City is a values-driven organization and a leader in the bay area. Redwood City's Core Purpose is "Build a Great Community Together" and our employees play a vital and indispensable role in realizing this purpose.
We're looking for creative individuals dedicated to excellence, service and integrity. We offer a wide range of public service career opportunities with potential for growth and advancement. We also offer highly competitive salary and benefits, employee development opportunities, along with alternate work schedules and generous vacation and holidays. So if you're passionate and bright, community-oriented, creative and committed, we hope you consider making the City of Redwood City your next career home.
About the Redwood City Community
Located in the Silicon Valley at the center of the San Francisco Peninsula, the City of Redwood City is known as a creative, innovative and dynamic organization and community. With a population of over 78,000, the city has a healthy blend of residential, commercial and industrial elements in a community that stretches from the San Francisco Bay to the hills of the San Francisco peninsula.
The city is home to a vibrant Caltrain station where commuters from both San Jose to the south, and San Francisco to the north, arrive into one of the most tech-savvy communities in the world. Redwood City offers outstanding accommodations, top entertainment, and diverse dining options.
The City's pedestrian-friendly and distinctive Downtown honors the community's heritage and is home to a growing number of restaurants, and a vibrant mix of retail to fit every consumer mood.
The beautiful Courthouse Square stands as the centerpiece of Downtown and has become the gathering place for people from throughout the community and the peninsula. Redwood City enjoys a one-of-a-kind waterfront including the Redwood Shores neighborhood, with ample recreational opportunities right on the Bay. The community also boasts the only deep-water port in the south San Francisco Bay, has a yacht harbor, and offers numerous bayfront residential options.
The success and health of Redwood City is built upon the community's diversity, civic pride, strong neighborhoods, and each individual's sense of responsibility for making the City a better place for all. It's a terrific place to do business, with appealing neighborhoods supported by a strong sense of community, making Redwood City a natural place to call "home".
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1120 Roosevelt Avenue Redwood City, 94061
The City of Redwood City invites you to apply for the position of Recreation and Community Services Program Coordinator (Business & Marketing). The Recreation and Community Services program Coordinator directs, oversees and coordinates staff, operations and services within an assigned City recreation and community services program. The incumbent may be assigned by the Department Head to any of the designated programs within this classification.
Please click on the PDF link below to review the complete job announcement.
Final Job Announcement - Recreation Coordinator-Business & Marketing .pdf
The ideal candidate has a passion and strong desire to work with a community of all ages. This candidate is innovative, welcomes challenge, is resourceful, and works well independently and with others to create positive outcomes; and has excellent leadership and customer service skills.
The ideal candidate will have the ability to multitask; coordinate, organize and implement a variety of activities and programs; identify methods to maximize service effectiveness and efficiency. The successful candidate will be a creative thinker, problem solver and have a desire to be on the cutting edge; will be Social Media savvy with strong emphasis on Facebook, Instagram, and Twitter. A Bachelor's degree with an emphasis in Recreation or a closely related field; two years (2) in public group recreational activity leadership experience including supervisory, public relations, marketing skills. Knowledge of principles and techniques pertaining to the specialized program activities and, program marketing and evaluation methods; or an equivalent combination of education and experience.
School Day Services Coordinator
Every day, in nearly 100 countries around the world, millions of people depend on Daktronics scoring and display systems for information and entertainment. Our displays provide vital travel information in airports and train stations and along highways. They advertise the price of gas, store specials, and more as you make your daily commute. They also enhance spectators' experiences at sporting events of all kinds, from Little League to the major leagues.
Looking for a balance between work and family? The School-Day Services Coordinator position allows you to work while the kids are in school, plus gives you the flexibility to take days off when school is not in session (for example snow days, holidays and summers). Hours are 10am-2pm Monday through Friday with a max of 24 hours a week.
As a Services Coordinator, your primary goal is to offer an effortless experience for our customer's phone, email or website requests. We'll provide a structured training plan that advances based on your comfort level, plus a team of coworkers desiring to help!
Like working with people and solving problems.
Fluent in English, written and verbal.
Background check may be conducted.
Daktronics does not sponsor, renew, or extend immigration visas for this position.
Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status, or citizenship status. If you would like more information on your EEO rights under the law, please click here.
Coordinator Of Disability Services
About Bristol Community College:
Bristol Community College has core values rooted in student success and lifelong learning. For more than 50 years, Bristol Community College has served as a leading resource for education and workforce development in the region.
The college offers a rich variety of degree, certificate, and training programs along with flexible online offerings that lead to an associate degree, a career-ready certificate, or the ability to transfer to baccalaureate colleges throughout the state and country. The Center for Workforce and Community Education provides customized training for businesses and the community. The college also strives to put the needs of learners first with support services and career advancement opportunities that lead to student success by reducing barriers to educational access.
With locations in Attleboro, Fall River, New Bedford, and Taunton, Bristol Community College is nestled in charming Southeastern Massachusetts - a great place to learn, grow, live and work. From city life to seaside, Bristol Community College locations are in close proximity to bustling metro areas such as Boston and Providence and centrally located to the spectacular beaches and coastline of Cape Cod, Newport, Nantucket, Martha's Vineyard, and Block Island. The area is also home to fine dining, thriving historic districts, and a short commute to New England ski areas.
The College annually serves more than 11,000 credit students and 18,000 students who participate in noncredit activities. Bristol Community College is one of the largest employers in the region and is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol Community College actively encourages candidates of all backgrounds to apply and achieve our vision to change the world by changing lives, learner by learner. Bristol Community College is a public community college accredited by the New England Association of Schools and Colleges (NEASC). www.BristolCC.edu
STATEMENT OF DUTIES:
The Coordinator of Disability Services
- D/deaf Services is responsible for coordinating access accommodations for students who are D/deaf or hard-of-hearing within Student Services and Enrollment Management's Office of Disability Services (ODS). They will also be responsible for planning programming to promote successful integration of students with disabilities, with special attention to culturally Deaf and students with hearing loss. The Coordinator will also carry a full-time caseload of students with varying disabilities, with a specialization in language-based disabilities, auditory processing, and communicative disabilities, which involves conducting intake interviews, arranging accommodations, monitoring academic progress, and serving as an academic advisor.
SUPERVISION RECEIVED: Reports to Associate Director of Disability Services.
SUPERVISION EXERCISED: Supervises a work-study student, as necessary, and C-Print Captionists.
DUTIES AND RESPONSIBILITIES:
Recruit, refer, coordinate, and evaluate interpreters, interpreter agencies, captionists, and other service providers to ensure consistent and high quality access for students, and as necessary, faculty/staff and/or visitors from the community.
Manage all aspects of service coordination, including assistive listening technologies.
Answer the ODS videophone and/or return sign-mail messages, while collaborating with College partners regarding securing accessible videophones and caption phones for students, and as warranted, faculty/staff and the public.
Coordinate with students, faculty, administrators, and other campus personnel regarding students' instructional needs and reasonable accommodations.
Review and evaluate diagnostic information and documentation to establish eligibility for services and determine reasonable accommodations.
Monitor the access budget in collaboration with colleagues and make recommendations for budget appropriations and possible grant funding sources. Assist with development of appropriate budget requests and payroll functions.
Arrange for note-takers, texts in alternate format, and other auxiliary aids, as required.
Proctor specialized testing for students with disabilities on caseload and provide testing accommodations, as warranted, including scribing.
Work with students to develop self-advocacy skills, independence, and the necessary strategies to succeed in their coursework and program of study, including the use of appropriate academic supports.
Provide academic advisement to students and monitor progress.
Maintain regular contact with students to discuss accommodations, address adjustment to college, and support involvement in college activities.
Refer students to services for appropriate enrollment, academic, tutorial, counseling and student services, as needed.
Maintain confidential student records and oversee compilation of statistics on referrals, services, progress outcomes, and demographics.
Coordinate transition-to-college services for applicants/students with disabilities and/or who are D/deaf or hard-of-hearing.
Forge community alliances with referring agencies, and identify potential cost-sharing initiatives.
Coordinate informational workshops for college community on access, advocacy, universal design, and student success.
Participate in staff development initiatives to promote sensitivity to the needs of individuals with disabilities.
Assist students with readiness for transition from college.
Contribute to the teamwork of ODS staff in topical study and discussion, as well as program-wide projects, including grant writing and report monitoring.
Participate in local, state, and national trainings, conferences, and conventions, as budget allows.
Participate in college service activities, including participation on the Commencement Committee.
Prepare monthly data and services reports. Assist in compiling departmental/divisional reports, manuals, and other written correspondence.
Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.
Master's Degree in Education Rehabilitation, Counseling, Business Administration, or related field, such as Education for the Deaf, Special Education, or Psychology.
A minimum of six years' experience in the provision of disability services.
Fluent in American Sign Language and written, standard English.
Demonstrated knowledge of federal laws pertaining to individuals with disabilities, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act as Amended/ADAA, with emphasis on access for the D/deaf and hard-of-hearing and use of various communication methods.
Knowledge of specialized technology, such as telecommunication relay services, telecommunication equipment, video remote interpreting, real-time captioning, post-production captioning, assistive listening systems, amplification devices, Computer Assisted Real-Time Translation, and C-Print captioning.
Knowledge of, or affiliation with, the National Registry of Interpreters for the Deaf, awareness of C-Print captioning and other speech-to-text technologies, industry standards, and best practices.
Interpersonal and communication skills that foster a culture of accessibility.
The ability to work effectively with a diverse faculty, staff, and student body.
Experience in a community college or university setting working with students who are D/deaf or hard-of-hearing.
Proficiency in Microsoft Office Suite.
Proficiency in Banner and ARGOS, or demonstrated ability to learn new systems.
Ability to speak a language in addition to English.
POSITION STATUS: This is an up to twelve (12) month, MCCC/MTA, temporary, full time, unit position with benefits, some nights and weekends required. This position would be reevaluated after one year for future considerations.
SALARY: $60,888 - $75,205 Labor Grade
- 6 - actual salary is commensurate with qualifications and experience and in accordance with the MCCC/MTA Collective Bargaining Agreement.
TO APPLY: Please complete our online application by clicking on the "Apply" button. Screening will begin with completed applications received by May 10, 2019, and will continue until the position is filled.
- A completed Bristol Community College Employment Application. Incomplete applications, including comments such as "See Resume," will not be accepted. 2) A current resume. 3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length). 4) As needed, the hired candidate must supply official transcripts and/or certifications. Transcripts must include your name and degrees conferred.
All candidates must have legal authorization to work in the United States. Bristol Community College is not sponsoring H1B Visa.
Pre-employment background check will be conducted for all positions.
Candidacy for this position may be screened out if there are apparent mistakes in your cover letter, resume, employment application, or failure to follow application instructions.
Bristol Community College is an Equal Opportunity and Affirmative Action Employer.
Bristol Community College changes the world by changing lives, learner by learner.
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