Customer Services Coordinator Job Description Sample
Patient Services Coordinator II - Anticoagulation Therapy Services
Swedish Medical Center is looking for a Patient Services Coordinator II (1.0 FTE, Days) to work in Anticoagulation Therapy Services at Swedish First Hill in Seattle, WA.
The Patient Services Coordinator II provides support and clinical coordination of multiple patient care services. The PSC II exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties.
In this position you will:
Coordinates clinic schedule to determine availability for appointments
Uses Swedish Medical Center computer systems efficiently and effectively. Able to learn new computer applications as they evolve
Schedules outside clinic appointments, diagnostic tests, non-invasive procedures, and surgical procedures
Coordinates with other departments involved in patient appointments and care, such as transportation and interpreter services
Contacts patients regarding appointments or changes in appointments, as needed
Acquires pertinent records (films, imaging and pathology reports) to submit for radiologist review prior to scheduled appointment
Required qualifications for this position include:
High school diploma or equivalent
Knowledge of MS Word and Windows based applications and general office equipment
Knowledgeable in medical terminology and diagnostic testing
Preferred qualifications for this position include:
Associate Degree or equivalent from a college or technical school
Experience in a health care setting
Experience obtaining insurance verifications, referrals, and authorizations
About the First Hill Campus.
The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.
Coordinator Special Programs Health Services II, Health Services
LOCATION OF POSITION
MDH, Frederick County Health Department, Frederick, MD
Main Purpose of Job
A Coordinator Special Programs Health Services II, Health Services is the full performance level of work coordinating programs in the Department of Health. This position will provide direct supervision to staff assigned to peer support programs as assigned by the program manager of the recovery supports program in Behavioral Health Services. This position will recruit and onboard volunteers, assist the program manager with outreach, trainings and the promotion of the program.
Education: Possession of a bachelor's degree from an accredited college or university in nursing, social work, psychology, education, counseling or a related field. A copy of your transcript must be attached to the application.
Experience: Two years of professional experience in health services, one year of which must have been in the option for which application is made.
1.Applicants may substitute a master's degree from an accredited college or university in a health or human service field for one year of the required general experience.
2.Experience in the option must be as follows: professional clinical or administrative work in health or medical services in areas other than Mental Health, Developmental Disabilities or Addictions.
3.A bachelor's degree from an accredited college or university in another field plus one additional year of professional experience in health services may be substituted for the specific degree.
4.Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health related field of work on a year-for-year basis for the required experience and education.
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.
Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable.
For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Candidates may remain on the certified eligible list for a period of at least one year.
Online applications are highly recommended. However, if you are unable to apply online, the paper application may be submitted to MDH, Recruitment and Selection Division, 201 W.
Preston St., Room 114-B, Baltimore, MD 21201. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
Incorrect application forms will not be accepted.
If additional information is required, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-5689.
Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
Resumes will not be accepted in lieu of a completed application.
For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled.
The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. View and print the Supplemental Questionnaire.
This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. Apply via Paper Application. You may also download and complete the Paper Application here.
45 Calvert Street, Annapolis, MD 21401
300-301 West Preston Street, Baltimore, MD 21201
Toll Free (800) 705-3493
MD Social Media Directory
Veterans Services Program Coordinator (Espc3 2018-08556) Tumwater
Selective preference will be accorded to veterans
with first priority given to qualified service-connected disabled veterans
Please Note: This recruitment has been reposted. If you've already applied, you do not need to reapply. This recruitment is for a non-permanent position anticipated to last up to 12 months.
Here at the Employment Security Department (ESD), we believe in the Power to Help when people need it most. We provide economic security to the people of Washington every day and in every corner of the state. We help people find jobs, bridge gaps in employment and soon we'll be providing paid family and medical leave.
As a non-permanent Veterans Services Program Coordinator (ESPC3), you will be the senior-level specialist for the statewide administration of Veteran Services and the DOL Jobs for Veterans State Grant (JVSG). This grant funds our Local Veterans Employment Representative (LVER) and Disabled Veterans Outreach Program (DVOP) specialist positions within WorkSource.
In this role, you will research new and revised laws and regulations to ensure compliance with federal guidance and prepare the JVSG state plan while monitoring grant performance. Equally important will be your ability to create partnerships with veterans organizations and state/federal agencies in order to build new opportunities for business to hire veterans and to recognize employers for veteran recruitment and retention through various awards programs.
Your mentorship and guidance is needed on our team as you'll be responsible for training our DVOP and LVER staff on a variety of topics that are essential for serving our veteran population. By working for ESD, you'll have the opportunity to make a difference in communities across the state. If you have a passion for working with transitioning service members, veterans and their families, then we encourage you to apply now!
In this role, you will recommend and establish operational policies and procedures through the analysis and implementation of state/federal legislation and laws. You will also participate in the development of budget strategies, allocation of funds and implementation of approved funding.
Some of what you'll enjoy doing:
Reaching out to new businesses and developing hiring avenues with large corporations.
Drafting and proposing legislation recommendations to respond to program needs; preparing speaking points for leadership and providing testimony at hearings.
Analyzing statewide performance data and contributing to continuous quality improvement processes.
Providing mentorship and supervision when needed to a variety of staff.
Directing program development and establishing deadlines; developing productivity expectations and monitoring for performance measures.
Providing on-going training to DVOP and LVER staff.
Providing technical assistance and acting as a liaison between customers and federal government, staff, partners and stakeholders in the administration of programs.
Performing intensive services coordinator responsibilities as needed and acting as a liaison between vocational rehabilitation counselors and DVOps.
Marketing and serving as a Spokesperson regarding the advantages to hiring veterans and assisting employers with participating in recognition programs.
Developing an employment pipeline from Joint Base Lewis McChord (JBLM) American Jobs Center (AJC) to regional employers.
Reviewing and monitoring contracts, programs and information systems for standards compliance.
- A Bachelor's degree in in public or business administration, political science, or closely related field AND four years of professional or technical experience in employment and training, unemployment insurance programs or military program operations.
- A combination of education and/or relevant experience.
- One year of experience as an Employment Security Program Coordinator 2.
- Two years of experience as a WorkSource Specialist 3 or Tax Specialist 3 – ES or equivalent.
- At least three years of experience overseeing program operations in a military or civilian capacity.
Please attach a resume and letter of interest to your on-line application (through the Add Attachment(s) field).
- Applications with comments such as "see attachments" in the supplemental question responses will be considered incomplete.
Selective preference will be accorded to veterans with first priority given to qualified service-connected disabled veterans, second to qualified eligible veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5).
Additional Documentation Required:
If you are a veteran only, you must submit a copy of your DD-214 or other verification of military service. Please black out any personally identifiable data such as social security numbers.
If you are a service connected disabled veteran, you must submit a copy of your DD-214 and a copy of the letter from the Veteran's Administration which indicates your disability rating.
If you are an eligible person in accordance with Chapter 41, Title 38, U.S.C., you must submit a copy of documentation that substantiates this eligibility.
Thank you for your service!
Final external candidates must pass an Unemployment Insurance (UI) Fraud Check.
This recruitment may be used to establish a qualified pool of ESPC3 candidates for agency-wide vacancies in the next six months.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are having technical difficulties creating, accessing or completing your application, please contact email@example.com or (360) 664-1960 or toll free (877) 664-1960.
ESD's employee engagement survey scores improved by 8 percent in 2017. Our agency is devoted to ongoing improvement and continues to develop strategies and programs to enhance the employee experience. We are working to create a modern workplace designed to meet the needs of a changing workforce. We have wellness programs, telework policies and flexible schedules. We're working to update our facilities all over the state to enhance both the client and employee experience.
Opportunity for All
The Washington Employment Security Department is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Please contact Ashley Harris at 360-902-9427 if you have any questions regarding this posting. You can also email us at HRRecruiting@esd.wa.gov or Washington Relay Service 711 if you are a person with a disability needing assistance in the application process, if you need this job announcement in an alternate format, or with general questions about this opportunity.
Account Services Coordinator (11663)
Based in Raymond, Maine, Dielectric LLC is a wholly-owned subsidiary of Sinclair Broadcast Group, Inc. and is a leading provider of innovative broadcast products. From remote stations to major markets, Dielectric delivers products for every need since 1942 and prides itself on being a solution-oriented engineering company. The Company is a trusted partner of broadcasters worldwide. We design, engineer, and manufacture antennas, combiners, switches, diplexers, transmission lines and waveguides for television, and FM radio. We collaborate with the consultant community, as well as with its customers' engineering staffs, to design advanced and reliable antenna systems.
We are growing and have an exciting opportunity for a full-time Account Services Coordinator. This is a customer service based position that will work with all of our groups, including Manufacturing, Engineering, Planning, and the Business Office to ensure that all expectations of the company's internal and external customers are met or exceeded. The successful candidate will have exceptional customer service skills, the ability to negotiate with customers, and time management skills.
Duties and Responsibilities:
Work with Quotes Representative to ensure proper order conversion
Coordinate and communicate with internal partners (sales, engineering, planning, finance, manufacturing) to ensure accurate and on-time delivery
Communication with sales on post order activity and progress
Communication with customers on project status post sale, and coordinate with tower crews for delivery and installation.
Supporting order and delivery documentation, including freight forwarders and export documents
Manage warranty issues including standby/loaner requests
Process, coordinate, and communicate all order changes and emergency/same day orders
Process Bill into Storage Letters
Consult with legal as necessary on contract and warranty issues
Handle field service requests, including scheduling, reconciling invoices, and processing reports
Direct technical inquiries as necessary
Document and provide feedback to customers on field issues
Provide customer order and delivery confirmations
Assist customers with RE/RA orders for credits or repairs
A high school diploma or equivalent; degree preferred
Proficient in a Windows based PC environment
Experience with an ERP system; Oracle preferred
The ability to multitask, be self-directed, and function independently in a fast paced environment
Ability to effectively communicate with internal and external customers
General product knowledge helpful
Excellent time management and efficiency skills
Excellent organizational skills and heavy attention to detail
Excellent problem solving skills
Basic mathematical skills are required to calculate billing details
Dielectric is proud to be an equal opportunity employer and a drug free workplace!
Business Services Coordinator - Hargray Fiber
General Description of Position:
Responsible for fulfilling the tasks of the Business Sales Support Specialist with added responsibility for resolving escalated issues, training of new department members and supporting the Business Sales Support Team in a leadership role.
Duties & Responsibilities:
Responsible for all duties pertaining to order fulfillment. Including order review, order approval, order entry into HES, creation of project sites and successful, timely installations.
Responsible for communicating independently, effectively, clearly and professionally with managers, supervisors, and employees to establish and maintain considerate and cooperative relationships. Works as a customer liaison to both internal and external customers while shepherding service installations.
Handles all commercial customer requests and communications by phone, e-mail, fax, and mail.
Analyzes, researches, resolves, refers and follows-up on customer complaints regarding billing, credits and service(s) in an expedient and professional manner. Acts as a coordinator among different departments and personnel to resolve customer complaints as necessary.
Answers operational questions clearly and succinctly, and resolves problems
Librarian III - Adult Services Coordinator
Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale.
To learn more about working for the City of Scottsdale and meet a few of our employees, click here.
About the Position
Performs professional library services by linking resources and customers, and enables community/staff involvement and participation. Serves as an innovative leader within the library, City government, and the community. The Adult Services Coordinator, (Librarian III) is an information advocate and forward thinker who inspires learning, discovery and the development of 21st century skills in staff, volunteers, and the community. Oversees and provides a variety of literacy programming, content creation, and outreach opportunities. Inspires continued learning, collaboration, skill development, and advocates for the library. Provides leadership and supervision to staff in one or more specialized aspects of library operations. Leads in the development and implementation of new and/or enhanced services. A Librarian III performs professional level work and supervision in one or more specific areas of library operations and coordination of a section within the library system.
We currently have a vacancy at the Civic Center Library, located at 3839 N Drinkwater Blvd, Scottsdale, AZ, 85251.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and an assessment exercise. Successful candidates will receive a post-offer, pre-employment background screening to include:
Criminal Background screening for the past 7 years
Education and Experience
A Master's degree in library science from an American Library Association (ALA) accredited university, or a Master's degree in a related field.
Three years of progressively responsible library experience, including at least one year of supervisory responsibilities.
An equivalent combination of education and job related experience may substitute for the educational requirements on a year-for-year basis.
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following tasks:
Provide and model exceptional customer service by making the customer the first priority.
Establish, maintain, and foster positive, harmonious, professional, and effective working relationships.
Manage, create and/or deliver exceptional programming and educational opportunities within the library, through community outreach, and virtually.
Teach and collaborate with customers, staff, and a variety of organizations to create content, to be effective consumers of information, and to be a lifelong learner.
Meet diverse community needs, expose the libraries' rich collections and resources to the community and continually learns, applies, and teaches new technologies.
Select, train, evaluate, and supervise paraprofessional and professional staff. Identify, implement, and monitor disciplinary action when required.
Plans and coordinates implementation of section objectives and responsibilities including grant applications and oversight and the Eureka Loft Scottsdale which includes the evaluation of its services including entrepreneurial programs and digital media services.
Work Environment/Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry materials weighing up to 30 pounds.
Reach, bend, stoop, lift and move arms above shoulder level; lift and carry library materials.
Concentrate on and complete tasks in the presence of distractions.
Operate a variety of standard office equipment including a computer, laptop and/or tablet PC, telephone, e-reader, calculator, cash register, bar code reader, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
Click here to review the entire job description.
The City of Scottsdale reserves the right to change this process at any time.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Customer Service Coordinator - Window
Requisition Number: 28689 Job Title: ADMINISTRATIVE SPECIALIST Working Title: Customer Service Coordinator - Window Salary: $20.89 - $41.37 hourly Job Type: Career Department Name: 3865-CENTRAL TICKET OFFICE Department Website URL: www.tickets.ucla.edu Job Summary Statement: Under the direct supervision of the Customer Service Manager & Special Events Coordinator, serve as Customer Service Coordinator for Window Area of the Central Ticket Office. This position has overall responsibility for the day to day operation of the CTO walk up service including selling event tickets, selling consignment items, distributing tickets to students for a variety of student oriented events, balancing of cash drawers, shift changes, balancing of ticket inventory, evaluation and counseling of personnel. Supervise employee interactions with customers inquiring about ticket purchases, event information or other customer service questions ensuring excellent customer service is practiced and maintained. Also included is the ticket management of academic arts events acting as client liaison with the various departments and ensuring client needs are met. Percentage of Time: 100 Shift Start: 8:00 am Shift End: 5:00 pm Qualifications for Position
16 Records Qualifications Required/Preferred
Skill in setting priorities which accurately reflect the importance of job responsibilities is required.
Ability to make decisions on immediate problems, within scope of authority, based upon proper knowledge of policies and procedures, including all pertinent NCAA rules and regulations is required.
Detailed knowledge of ticketing systems is required.
Detailed knowledge of Archtics Ticketing System is preferred.
Skill in ticket management including working knowledge of: event balancing and proper ticket audit procedures and controls, operations aspects of processing orders, ticket assignment and allocation, complimentary tickets, and special team ticketing needs is required.
Skill in ticket seating assignment, including the ability to prioritize seating improvement requests, categorize same, and the ability to make independent decisions regarding how best to solve seating improvement requests from a wide-ranging customer base is preferred.
Demonstrated skill in developing methods of data collection, and ability to determine information needs and how best to accumulate and report this data is preferred.
Demonstrated skill in personnel supervision and personnel administration is preferred.
Ability to establish and maintain effective and cooperative working relationship with co-workers and the Central Ticket Office customers and clients, as well as other University Departments is required.
Demonstrated skill in dealing with customer complaints to sort out the facts and resolve the problem to the satisfaction of both the customer and department is preferred.
Demonstrated skill in generating innovative ideas and exploring alternative approaches and solutions to problems is preferred.
Display organizational skills as well as the ability to prioritize and complete assignments in a manner accurately reflecting the relative importance of job responsibilities without constant supervision is required.
Ability to work under time constraints and with conflicting deadlines, frequent interruptions and distractions is required.
Ability to communicate effectively regarding policies, procedures, and situations regarding ticket management to supervised personnel is required.
Demonstrated working knowledge of computer software including Microsoft Office products is preferred.
Skill in writing business correspondence, concise reports, and logical analytical studies is preferred.
Preferred Additional Posting InformationBargaining Unit: 99-Policy Covered Application Deadline: 09-28-2018 External Posting Date: Quicklink To Posting: hr.mycareer.ucla.edu/applicants/Central?quickFind=74127 Special Instructions:
Contact information: Number of Positions: Special EmploymentDesignations/Requirements Per UC PolicyConflict of Interest:
N/A Critical: Continued employment contingent upon completion of satisfactory background investigation. Driving Record: N/A E-Verify Check:
Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
More Information This position does not require E-Verify check. CANRA:
Is this position designated as a mandatory reporter under CANRA? No Other Special Employment
Position is subject to performance standards and other requirements of the University wide Police Policies and Administrative Procedures.
Return to Search Results
Monitoring Services Coordinator (2452)
Physician Health Services, Inc. (PHS), is a nonprofit corporation that was founded by the Massachusetts Medical Society to address issues of physician health. PHS is a confidential resource for physicians and medical students who may benefit from help addressing stress, burnout, work-life balance issues, and a variety of physical and behavioral health concerns that sometimes arise in today's hectic health care environment. These include substance use difficulties, cognitive issues, psychiatric problems, the stress of medicolegal situations, and interpersonal challenges at work or at home. PHS provides resources to those who seek our services, and is designed to provide assessments and also monitor those in need for the recovery of substance use disorders, behavioral health concerns, occupational problems, or mental or physical illness.
We are currently seeking a Monitoring Services Coordinator to work in our Waltham, MA office.
The Monitoring Services Coordinator functions as the point of contact for all monitoring service activities. S/he provides primary support for the drug testing program including oversight of random testing and frequency, reviewing lab and breath alcohol testing results and tracking resolution of missing and late test results. S/he closely monitors all client information to identify and seek resolution of any contract issues relating to non-compliance and/or positive test results. The Monitoring Services Coordinator follows through to ensure quality control and compliance with the program's testing protocols, and collection centers with RecoveryTrek, Soberlink, Quest Diagnostics and any other diagnostic testing organizations.
Maintains database with all drug testing and related monitoring information. Reviews all monitoring information daily in order to identify and reconcile missing information, errors, positive tests, late tests and/or missing results. Reviews aberrant and urgent test result information with RecoveyTrek/laboratory customer service, toxicology and collection site personnel. Reports and resolves missing/late tests or problematic contract information with other PHS professionals. Documents responses and ensures PHS complies with standards and protocols regarding any aberrant findings.
Monitors appropriate frequency of testing in accordance with PHS contracts and procedures. Ensures instructions are in place for each client, ensures extra tests are ordered, reviewed and received. Reviews and enters vacation requests and prescription medication information for compliance with contract requirements. Processes approval or medical review according to procedures.
Serves as liaison between PHS and Recovery Trek, Quest Diagnostics, Soberlink and any other diagnostic centers including customer service, sales and toxicology. Works with RecoveryTrek and Soberlink to resolve any issues that present with respect to the lab testing process, pricing, collection centers, quality assurance documentation, test result reporting and feature improvements. Maintains list of collection centers for clients and works with RecoveryTrek and Quest to improve collection site quality. Timely notification to clients of test site changes.
Implements drug screen collection orders, maintains supplies, account information and requisitions.
Prepares non-compliance reports, including all information pertinent to positive test reports and other reports, to the BRM and required third parties. Ensures that standards for reporting and maintaining documentation regarding events of non-compliance are consistent and complete. Other monitored information includes work monitor requirement, chief of service requirement, therapy, support group attendance and associate director meetings etc.
Prepares quarterly and bimonthly progress reports for each participant. Works closely with RecoveryTrek to oversee the implementation and execution of online and offline reports, reviews all feedback provided by PHS monitors, chief(s) of service, coaches and therapists/psychiatrists and ensures that pertinent information is brought to the PHS Professional's attention for a prompt response. Tracks the status of overdue reports and keeps the professional staff updated on outstanding matters. Assists with contacting clients and monitors directly until all reports are addressed and received. Routinely reviews information on these reports and status of the outstanding reports with the office manager, director and attorney.
Prepares quarterly report letters for the BRM. Reviews these reports for quality assurance and non-disclosure issues and reports resolution to PHS attorney, and Director. Updates files and reports for physicians under agreement with the BRM.
Maintains case notes on all communications and findings, and provides office assistance and cross coverage with other staff which could include sharing responsibility to answer telephones, transcription, filing, copying, meeting preparation and related projects.
A Bachelor's degree is required.
Five years administrative office experience in a medical or health care organization is required.
Proficiency with several software and database packages, Microsoft Windows and Microsoft Outlook is also required.
Medical or biology background helpful.
Excellent typing, word processing, transcription and data entry skills are also required.
Strong organizational skills, high attention to detail and ability to think independently are required.
Experience and ability working under time sensitive deadlines.
Excellent written and oral communication skills and a cooperative and collaborative approach to the work environment are required.
Sensitivity and familiarity with substance abuse and mental illness issues and working in a confidential setting is strongly preferred.
Our generous benefits offerings include: 2 or 3 weeks of paid vacation, 6 personal days, 12 sick days, 12 paid holidays, medical and dental plans, 401(k) plans with company match, an onsite back-up childcare center, tuition assistance and more!
The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 6 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.
Massachusetts Medical Society is an Equal Opportunity Employer: Min/Fem/Vet/Disabled
Patient Services Coordinator - Sugar Land
MD Anderson is seeking a Patient Services Coordinator in the Sugar Land location. This position covers the front desk and check out areas, phones, and scheduling functions for the Sugar Land location.
MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its Greater Houston area locations. While the Sugar Land campus treats all types of cancers, the faculty here has particular expertise in the diagnosis, treatment and management of the following cancers: Breast; Colorectal; Dermatology and skin; Endocrine; Genitourinary; Gynecologic; Head and neck; Neurologic; Thoracic.
To provide and coordinate all tasks associated with patient services within the Houston Area Locations. Including but not limited to patient scheduling in OneConnect, physician and clinic template maintenance, expediting clinic flow, processing the accurate completion of all clinic activities, collection of co-pays through I-payment, and all other tasks as delegated by the Clinical Administrative Director, Nurse Manager or designee.
Ideal candidate will have experience in patient care or healthcare administration scheduling appointments, expediting clinic flow and providing direct customer service to patients.
$28,800 - $36,000 - $43,200
Interpret and coordinate physicians' orders to schedule diagnostic test, procedures, treatments, Brachytherapy, and physician appointments. Collaborate with clinic management to maintain physician templates to ensure that the waiting times by physician and patient are kept to a minimum. Ensure quality patient care in relation to the patients prescribed diagnosis, treatment, and other directives from physicians, nurses, and/or administrators.
Convey appointment information to the patients in person, by telephone, or in writing. Provide patients with information regarding their schedule and the preparations needed for ancillary appointments. Direct patients scheduled for diagnostic tests, treatment, or other services.
Manage, monitor, and facilitate completion of the patient scheduling process to ensure optimal efficiency in clinic operations and resources. Responsible for monitoring and expediting clinic flow.
Receive multiple telephone calls from internal/external customers, direct calls appropriately and take accurate and complete messages.
Responsible for the security and confidentiality of patient information at all times. Advise patients/family members of available services.
Update and revise all demographic, financial and insurance information as necessary to maintain an accurate patient account. Collect co-payments as appropriate.
Ensure that the medical record is available for patient care. Order, follow-up, and obtain medical records as needed.
Scan medical document to HIMS as described in HALs scanned document policy. Prepare therapy charts for simulation and treatment visits. Retrieve test results as appropriate and prepare the necessary forms.
Visually inspect names on film folders to ensure accurate matching and manually check contents of film jacket to ensure that the contents belong to the patient. May have to handle items weighing up to 30 pounds.
Assist in maintaining a safe environment for patients, co-workers and visitors. Recognize unsafe conditions and report the situation to the appropriate person.
Obtain vital signs on patients. Communicate the results to the nurse, mid-level practitioner, and/or physician.
Required: High School Diploma or equivalent.
Preferred: Certification in allied health field
Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
Preferred: Experience in a patient care or healthcare administration setting scheduling appointments, expediting clinic flow and providing direct customer service to patients.
Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Logistics Customer Service Coordinator
About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace.
WestRock's 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
Logistics Customer Service Coordinator - Portland, OR
6328 SE 100th
Portland, Oregon, 97266
The Logistics Customer Service Coordinator, Portland Recycle, is responsible for interacting with the customer and plant to ensure that inbound and outbound loads are scheduled and managed appropriately.
Duties include the following:
Manage equipment for appropriate availability including communication with maintenance and arranging for repairs.
Prepare daily work and run schedules.
Confer with customers, supervisors, and sales in order to address requests.
Manage customer requests and route assignments.
Oversee communication within the territory.
Record and maintain files and records of customer requests and services provided.
Determine the number of vehicle and drivers required to meet requests in conjunction with the lead driver who assists in coordinating maintenance and scheduling.
Ensure timely and efficient movement of materials.
Train in Environmental Health and Safety and support the safety related to the hauling business.
Manage export bookings and records for the plant.
What You Need to Succeed:
Strong MS Office Skills especially in regards to Excel, Word, and Outlook.
Strong communication skills.
Customer service skills.
HS Diploma or GED required.
Materials and shipping scheduling a plus
Export experience a plus
Dispatching experience a plus
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!