Data Communications Analyst Job Description Sample
Network Data Communications Analyst
Description:Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 people works with partners around the world to bring proven performance to our customers toughest challenges. Come join us on as we partner with the U.S. intelligence community to navigate the ever-changing global landscape. If you love all things space and get excited about the prospect of building premier spacecraft for our customers, then this is the place for you to make a difference. Do what matters.
This Information Technology position supports classified positions within the Space division located at the Waterton Facility in Littleton, CO. This position has the responsibility for a wide range of telecommunications disciplines; telephony, local and wide area data networks, crypto unit operations/management, video-conference, aggregate multiplexers, and audio systems in support of critical real-time operations. An active Top Secret clearance is required.
This position provides advanced level experience with secure telecommunications systems engineering and technical support to site operations and management involving secure communications rooms comprising of government and company telecommunications equipment. This position provides day to day support of classified programs secure communications including, but not limited to:
Service multiple government and program users involving design, development installation, maintenance, operations, control, and documentation
Perform diagnostics and troubleshoot problems
Determine root causes of problems and recommend strategies to prevent recurrences
Provide support for disaster recovery planning, testing and execution
Participate in customer reviews requiring system impacts or temporary outages
Lead customer system tests
Perform recovery and restoration of equipment
Perform network system monitoring and provide notifications of issues on a daily basis.
Maintain and track assets through LM Property Control System
Work closely and independently with program to outline new requirements
Support Service Management to include incident, change and service request management
Deploy/relocate CISCO VoIP phones and perform basic levels of troubleshooting
Problem coordination and escalation with various hardware vendors
Active Secret clearance with the ability to obtain an SCI and Poly
Extensive experience with secure telecommunications network infrastructure
Experience using and troubleshooting cryptographic equipment
Experience of the government communications directorate sponsoring organization structure, policy, procedures, support and operations
Extensive experience working in telecommunications disciplines such as:
local and wide area data networks
crypto unit operations/management
aggregate multiplexers and audio systems
Project management experience
U.S. Citizenship required
IAT Level 1, 2 or 3 Certification (Network+, Security+, CASP, CISSP, or equivalent)
Working knowledge of network architecture and a basic understanding of LAN/WAN principles.
Ability to translate and troubleshoot using network schematics (COMM) drawings
Basic understanding of patch panels and circuit flow
Use of secure communications test equipment (O-scope, multi-meter and Firebird 6000)
Experience with CISCO network devices
COMSEC and/or Crypto briefed
Windows and/or Linux server and workstation administration
Ability to be trained and perform the duties of a Property Coordinator scheduling inventories, surplus equipment and materials, and process equipment for periodic calibrations.
Team leadership experience
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Join us at Lockheed Martin, where we're engineering a better tomorrow.
Senior Network Data Communications Analyst
Requisition ID: 13080
Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America's Best Employer in Aerospace and Defense by Forbes magazine?
Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.
We are currently searching for a Senior Network Data Communications Analyst to join our team in Annapolis, MD (IMS INC) (5010). Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It's an exciting time to become a part of our team. Join us and discover how high your career can soar at Rockwell Collins.
The ideal candidate will be responsible for product planning and execution throughout the entire product life cycle.
Function as a subject matter expert on satcom avionic equipment / networks and gather customer requirements for implementing connectivity solutions.
Provide Tiers 3 Technical support on Cabin services products.
Assist with customer implementation activities when required.
Provide technical training, support and documentations to sales and customers as required.
Conduct operational and troubleshooting support for customer aircraft when required.
Be responsible for the day-to-day operations of the satellite service programs supporting the business aviation and government markets.
Interface with the engineering department on internally / externally focused technical matters which include customers and suppliers.
Bachelor's' degree in required field, or in the absence of a degree six (6) years of experience.
Five (5) or more years of industry technical experience.
Experience with network management.
Experience in product management in a relevant field.
Possess basic knowledge of MS Word, PowerPoint, MS project and Excel.
Skills needed for success:
Must be detail oriented, works well with others, and has excellent communications skills.
Must have strong interpersonal skills and a proven ability to work effectively with external customers, internal technical personnel, and senior management.
Working knowledge of satellite technology service offerings.
Experience with avionics / satellite network engineering, aircraft operations, etc.
Possess an existing working knowledge of Rockwell Collins ARINCDirect services and support systems.
At Rockwell Collins, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Rockwell Collins University, networking, mentoring, and tuition reimbursement.
And that's just for starters.
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Interested yet? Apply now and embark on your next worthwhile adventure!
Rockwell Collins is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran status or any other protected status.
Data PR Communications Specialist
About the team
Zillow Group Communications is a service-oriented team of skilled communications professionals and fun people who enjoy working in a collegial environment within an innovative, fast-paced tech and media company. The team is comprised of a mix of PR and Communications pros who are working together to grow Zillow Group's brand awareness through both proactive and reactive media relations. Real estate data is the cornerstone of Zillow's PR efforts.
About the role
Zillow is expanding its award-winning communications team and looking for a public relations specialist. This is a unique opportunity to be part of the team that pioneered the use of data science to build the brand of the country's leading real estate website.
This position will specialize in data and research PR, working on a team that releases regular data reports and surveys and shares Zillow's expertise, insights and research with journalists.
We're looking for someone who is comfortable with data, has a solid understanding of economics and can find a compelling, meaningful story within a spreadsheet.
Develop, drive and produce a steady stream of real estate economic reports.
Leverage journalistic news sense write and edit press releases, blog posts, and talking points for company spokespeople from Zillow's real estate database and housing research efforts.
Build and maintain relationships with reporters across the country, occasionally traveling with economists for media interviews and meetings.
Work with an amazing team of public relations specialists and coordinators.
Coach spokespeople on interview techniques, and prepare them for interviews and meetings with journalists.
Develop strategies and story angles to make Zillow's research accessible and relevant, and find opportunities for Zillow's experts to be thought-leaders on housing and related economic issues.
Who you are
3-5 years of strategic public relations or communications experience, with experience working as a journalist or directly with journalists.
A goal-oriented critical thinker with strong media-relations skills.
A curious, natural storyteller with an interest in economic trends and experience using data to find and tell relevant, accessible and compelling stories.
A strong writer and communicator with editing experience and fluent knowledge of AP Style.
Ability to move very quickly, juggle multiple urgent priorities and work on a tight deadline.
A good listener with experience managing or mentoring people.
Excellent interpersonal and relationship skills.
Bachelor's degree in a relevant field.
Get to know usZillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.
Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Strategic Communications Analyst
ERPi is seeking a consultant who is experienced in evaluating and developing federal communications programs, and ideally training programs. The consultant will be responsible for evaluating existing training program and developing education strategies for large-scale organizational change and developing communications products such as fact sheets, talking points, blogs, etc. Additionally, the consultant will be responsible for designing, developing, and implementing training programs to support of a large transformational program.
The Strategic Communications Consultant role will be part of a larger program implementation support services contract in support of an enterprise-wide transformation of VA’s health care delivery system called VHA Community Care. The program will provide Veteran patients with greater access to care through an integrated network of VA health care facilities and community providers in a manner that is easy to understand, simple to administer, and meets the needs of Veterans, community providers, and VA employees. The VHA Community Care Program Implementation Support contract will adapt commercial best practices and principles from payers and providers to help modernize VA’s clinical and business processes and capabilities to successfully transform VA community care and improve the Veteran, community provider and VA employee experience.The successful candidate is independent, has a high attention to detail, creative, strong written and oral communication skills, and proficiency in Microsoft Office, communications software, and preferably but not required, e-Learning authoring software (Articulate 360). Daily responsibilities include writing communications from strategic at program levels to individual project artifacts, using communications background to assist in design and ownership of design of training products and artifacts.
- Demonstrates proficiency in relationship and time management, functioning in a dual role of Communications and Training support to the VHA client
- Create programmatic and project-specific strategic communications plans and artifacts
- Provide verbal and written communications support for a large, federal health program.
- Develop materials such as communications plans, leadership briefings, fact sheets, website content, and email blasts that are high quality and free of errors.
- Effectively and professionally engage with all project stakeholders and explain complex systems in plain language
- Demonstrate excellence in oral and written communications (briefings, presentations, and client ready documentation).
- A writing sample will be a requirement of the interview process.
- Provide subject matter expertise in communications strategy and approach
- Develop subject matter expertise in the program to enhance communications artifacts and programs with minimal supervision
- Manage day-to-day client relationships and communications
- Represent ERPi at client progress meetings and briefings.
- Prepare progress reports and client briefings.
- Prepare quality client deliverables.
- Demonstrate collaborative teamwork
- Comfortable serving as a back-up or learning web page design/content updates as needed.
- Knowledge of Section 508 accessibility standards
- Provides support in adult learning and instructional design through course development
- Demonstrates thoughtful approach to organizing content and artifact design in developing computer-based training courses and products
- Help to plan and execute program within client governance structure.
- Support client growth initiatives by identifying additional opportunities and scoping/responding to follow-on tasks.
- Minimum of five years’ experience in a strategic communications role developing program level plans and project-specific artifacts.
- Ability to develop a basic subject-matter understanding through materials provided and individual research/collaboration with course/content SMEs.
- Demonstrated writing, editing, proofreading, and formatting of client-ready materials.
- Experience in developing learner centric products to include performance support solutions.
- Strong consulting and interpersonal skills; able to work in a team environment.
- Demonstrated ability to design, develop, and implement instructional materials and solutions
- Following defined processes to include electronic job aids, structured courseware, and informal learning content.
- Experience collecting, compiling, analyzing, and synthesizing information to determine learning requirements and implementing learning solutions.
- Strong presentation skills and ability to work with senior leadership.
- Strong proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
- Outstanding writing skills, and experience developing and editing high-quality written materials, including: client educational materials, fact sheets, infographics, posters, and reports
- Bachelor’s degree
- Master’s degree desirable - Communications preferred, Instructional Systems Development, Learning Technology, Adult Education etc. accepted with documented Communications experience.
- Federal consulting experience
- Healthcare consulting experience
- Experience working in training or instructional design, preferably for government or community organizations, and/or healthcare or public health stakeholders
- Expertise using Adobe InDesign and proficiency with Microsoft Word, Excel, PowerPoint and other standard software is required
- Familiarity with requirements of the Federal Government Printing Office Style Manual and/or Section 508 compliance is a plus
- Ability to organize and coordinate complex projects and meet deadlines under different leads
- Innate customer service mentality and experience working directly with clients
- Ability to solve problems quickly and creatively
ERPi, a Service-Disabled Veteran Owned Small Business (SVDOSB) specializing in management consulting for the federal government (www.erpi.net). ERPi is undergoing a period of significant growth and offers talented candidates a chance to perform project management, strategic planning, process improvement, quality management, data analysis, and human capital planning on some of the Federal government’s largest and most complex business challenges. Our work environment is highly entrepreneurial and is staffed with some of the brightest and most capable technical and management consultants in the industry. ERPi’s compensation and benefits plan are designed to attract and retain the industry’s most capable professionals and executives. We offer tuition reimbursement for selected graduate schools, 401(k) profit sharing, awards to recognize exceptional performance immediately, customized health plans, and charitable donation matching, in addition to competitive base salaries.
It has been and will continue to be a fundamental policy of ERPi not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status, or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Communications Network Analyst I/Ii
ABOUT THE POSITION
The Communications Network Analyst evaluates, designs, develops, and maintains existing and proposed voice and/or data communications systems, including data, telephone, cellular, radio, video, internet, and network services, software, circuits, and equipment. Coordinates projects with other communications staff.
Communications Network Analyst I: $52,395.20 - $81,244.80
Communications Network Analyst II: $56,576.00 - $87,776.00
This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Communications Network Analyst I is a training underfill position, upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Communications Network Analyst II.
Education and Experience:
Communications Network Analyst I - Equivalent to a Bachelor's Degree in Telecommunications, Computer Science, Information Systems, Electrical Engineering or a closely related field, AND one (1) year of full-time experience in installation and management of multiple protocol networks; additional experience in voice and/or data communications networking may be substituted on a year-for-year basis.
Communications Network Analyst II - In addition to the above: Minimum of one (1) year of full-time professional level experience in complex voice and/or data communication network design, installation and maintenance in a large scale computer system environment.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
Working Conditions: May be required to work extended shifts or be called back in emergency situations.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
Plans, defines, designs, develops, coordinates, and implements voice and/or data communication systems. Develops communication network plans and strategies including standards, current and future network topology, and capacity planning.
Conducts customer needs assessments; analyzes costs; develops project plans for communications projects; orders necessary voice and/or data communications equipment; installs and/or coordinates equipment installation, moves and reconfigurations; configures and tests procedures and equipment. Identifies and resolves complex voice and/or data communications network problems; arranges for vendor support if necessary. Researches and evaluates voice and/or data software and hardware, services and other communications equipment; applies hardware and software release upgrades; recommends improved and most efficient hardware, software and procedures.
Maintains statistics to project system growth rates and capacity requirements. Defines and maintains procedures for network software. Meets with vendors to hold product demonstrations and to resolve communication network issues.
Presents communication network strategies; provides consultation to customers on technical issues; serves on committees, project teams and task forces, as assigned. Creates and maintains logical, physical and protocol maps, and backups of all equipment configurations parameters, and network documentation standards and procedures. Coordinates voice network services, technical and maintenance support with outside service providers.
Provides training to technical support staff in various voice and/or data communication network functions. Assists in short and long term planning including the development of strategic plans to leverage emerging technology to support future County and/or Agency needs. Maintains records and prepares periodic and special reports of work performed.
Maintains current knowledge of technology and voice and data communications systems. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a motor vehicle or arrange for appropriate transportation in order to visit multiple work sites and respond to emergencies.
Mobility to travel to various work locations and work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Ability to lift and carry up to 50 pounds. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Communications Sharepoint Analyst
Discover your opportunity with one of the world's leading financial groups. MUFG has a global network of $2 trillion (USD) in assets, and is ranked the 5th largest bank globally, with a reach that extends to 300 companies around the world. We're proud to bank 730 of the Fortune 1,000 companies in the U.S., and this powerful structure has made us the bank of choice to more than a million consumers, small business entrepreneurs and mid-cap companies, and many of the largest Japanese and U.S. corporations.
We've extended our reach to Tempe, Arizona. Given the breadth of our business, we offer the opportunity to join a high-performing culture and build momentum of your own.
We are seeking highly motivated, proactive professionals for our Financial Data Solutions (FDS) team, as we are embarking on a multi-year strategic initiative to modernize the enterprise data infrastructure, regulatory reporting functions, and improve overall governance and controls.
As an analyst on the communications/SharePoint team, your role will consist of frequent interaction with the FDS team, project management team, and FDS management to determine the business and data communications requirements across the entire span of the Regulatory Reporting Transformation project.
Assist with the development and support of all SharePoint and/or content management systems; both internal and external facing
Create and maintain lists, libraries, calendars, links, app parts, web parts
Create and maintain pages
Create and maintain thorough, up-to-date documentation of processes, data dictionary components, reference materials
Create and maintain forms using InfoPath
Act as SME within the SharePoint team on assigned processes
Assist manager with training staff to develop their skills and become more self-sufficient with the technology
Seek opportunities to proactively recommend and implement enhancements to processes, communications, and the site(s)
1-4 years of overall professional experience
Working knowledge of banking product(s), with primary experience in operations, accounting, regulatory reporting and data analysis experience required
Excellent communication skills and problem solving a must
Experience or expertise with data analysis and BI reporting preferred
Superior quantitative capabilities and demonstrated analytical skills
Ability to speak and write complex information and results clearly and concisely
Self-starter, team player with excellent organizational and time management skills who can work with minimal direct supervision
Should have strong collaborative, analytical, written and verbal communication (specifically technical writing) skills
Well versed with MS Office suite of products
Bachelor's degree in accounting/economics/technology or related field strongly preferred
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Compliance Communications Analyst
The Compliance Communications Analyst performs a key role in the oversight of Financial Advisors and employees, with a primary focus of overseeing and monitoring financial advisor communications for compliance with the various state, FINRA, and federal securities rules and regulations. Primary duties include email, social media, correspondence and advertising review.
Conduct email surveillance of financial advisor communications, utilizing the firm's archiving and supervision platform.
Conduct surveillance of financial advisor social media accounts, utilizing the firm's archiving and supervision platform.
Conduct review of financial advisor hard and soft copy correspondence.
Review and approve financial advisor sales literature and advertising materials to ensure it meets applicable FINRA standards.
Projects will be assigned to the Consultant to analyze new regulations, internal policies, and business areas to recommend and implement the appropriate steps to address the issues.
Train Financial Advisors and staff on securities regulations and respond to inquiries on same.
Minimum Education Required:
- College degree required. In lieu of a college degree, five years of industry experience, including two years of compliance experience, would be required.
Series 7 and 24 securities examinations required
Series 63 or 66 examination required. For candidates with the Series 63 only, the series 65 or 66 will be required within 6 months of hire date.
Minimum Specific Experience Required:
- General knowledge of the FINRA and SEC regulations and general broker-dealer operations is preferred.
- A minimum of one year industry experience is preferred.
Knowledge, Skills, and Abilities:
Must be an effective communicator with good verbal and written communication skills.
Must have critical thinking skills, with the ability to evaluate arguments, analyze information objectively, draw conclusions and explore alternative points of views.
Must have the ability to make sound decisions within a reasonable time frame and be able to face and resolve conflict and escalated issues.
Must have the ability to prioritize work effectively.
Must have the ability to adapt quickly to changes or increases in work load, procedures and duties.
Must be willing and effective at accomplishing tasks by working with others, including subordinates, peers and superiors.
Must have the ability to influence others toward company goals, along with the ability to effectively facilitate a group toward a common goal.
Must have the ability to provide excellent customer service within the department's service standards.
Reasonable Accommodations: Applicants and employees who require reasonable accommodation to complete the duties and responsibilities described above should notify Human Resources.
Disclaimer: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Additionally, this document is not an employment contract. The company reserves the right to modify job duties or job descriptions at any time.
Job CategoryProducts and Technology
The Communications Analyst is dynamic, creative, and inquisitive and has great interpersonal skills to develop and execute robust internal communications. As part of the Adoption, Communications, & Training team in Business Technology, you will develop and deploy communications for the end user: working closely with subject matter experts to quickly learn technical information and create effective materials to enable stakeholders. This individual will help us deliver compelling messages to effectively prepare employees for internal systems changes, engage employees, and celebrate project success.
Collaborate with cross-functional teams to determine appropriate communication requirements and develop communications plans.
Process technical information, complex business processes, and feedback to create relevant and user-friendly communications for employees that are consistent with our voice and aligned with brand guidelines.
Write communications for a variety of channels, including email, Salesforce Chatter, internal digital screens, newsletters, and more.
Proofread all messages to ensure accurate, relevant information, and partner with teammates to deliver communications in a timely way.
Use digital tools and full suite of features to build, execute, and publish communications, manage audience lists, and track metrics.
Respond to and effectively manage communication requests and operational alerts to address both planned and unplanned technical messages.
Drive and contribute to operational improvements for managing and tracking incoming requests and efficient delivery of communications: Use data to analyze and improve communications.
Bachelor's degree in Communication, Journalism, Marketing, Business, Information Systems
Must be within 1 year of graduation or have a Spring 2019 graduation date
Excellent listening, verbal and written communication skills (both technical and creative)
Familiar with and aptitude to learn new technology and have the ability to work in a fast paced highly technical environment
Experience with Salesforce Marketing Cloud or other email marketing tool
Ability to understand complex technical issues and translate to simple user-friendly communications
Experience developing graphically interesting and compelling presentations and collateral
Ability to write content for a variety of channels and adjust voice and tone based on scenario and needs
Proofreading ability to check text for grammar, spelling, accuracy, and corporate guidelines
Ability to build strong partnerships and collaborate with teammates and technical/business partners
Experience with social media and its impact to internal projects
Self-starter with a proven track record in performing well in a fast paced environment; can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Inquisitive, curious, and open to feedback and development
Ability to effectively manage multiple concurrent projects and learn new applications quickly
Experience with Salesforce Chatter or other enterprise collaboration platform
Basic HTML knowledge
Graphic design experience
Please submit resume and 2-3 writing samples to showcase your work.
Futureforce is for college students or new grads wanting to experience life at Salesforce, one of the World's Most Innovative Companies 5-years-running and one of Fortune's "100 Best Companies to Work For" 8-years-running.
Futureforce interns work on live projects, giving them the opportunity to make a tangible impact that they can show to friends, family, and future employers if we don't hire them first (and, we hire 80% of our eligible interns)! They have the chance to collaborate and connect with the Salesforce interns from all over the world. And, like all Salesforce employees, interns also have many possibilities to volunteer, making a lasting impact in the community.
Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Senior Data Analyst - Pharmaceutical Sales Data
Keen360 is recruiting for a Senior Data Analyst who will work within our client's oncology marketing team to utilize internal and external data sources in providing integration support, and analytical insight to the brand team. Support and liason between Marketing and Technical team. He/she will work under supervision of the Marketing Director and Data Senior Manager.
Responsibilities include but are not limited to:
- Onboard new data sets from Data Suppliers such as IQVIA, SHS, ION and McKesson.
- Analysis and integration of physician level sales data to provide insights for the Marketing Team.
- Conduct gap and trend analysis and incorporate Marketing Mix analysis
- Facilitate and manage various reporting assets and collaborate with brand-specific stakeholders to identify and prioritize KPIs where necessary.
- Collaborate with marketing and business functions to develop business rules and coordinate with IT for execution
- The execution and management of ad hoc requests for analytical purposes adhering to the relevant business rules.
- Coordination across multiple systems, teams and data providers
- Develop and improve standardized templates for brand-specific home office based marketing and executive teams.
- Prepare informative and insightful PowerPoint slides, as required.
- Engage with both onshore and offshore vendors to execute on various brand related projects, both collaborating and managing responsibilities.
- Review and do quality checks on the reports from offshore team.
- Must have experience working with Pharmaceutical Sales Data: Sub-national and National level Retail and Non-Retail Data.
- 3 - 5 years of experience in pharmaceutical data analytics, reporting role.
- Pharmaceutical industry experience required. Oncology disease area experience is highly desirable.
- Strong SQL skills and working knowledge of Tableau, Alteryx, and AWS Technologies
- Expertise in MS Excel including Pivots.
- Ability to communicate data insights to marketing team utilizing PowerPoint and/or Tableau
- Individual contributor role with flexibility to work and as part of a team.
- Detail oriented and quick learner.
- Excellent written and oral communication skills.
- Experience in requirement gathering and project management is a Plus.
Keen360 is a Management Consulting firm that specializes in advising organizations to design Business strategies, develop operational efficiencies and deliver innovative solutions to achieve measurable results. Our projects range from pure design and development topics to more transverse transformation involving multiple business lines or regions.
Senior Digital Analyst (Digital Engagement), #0138 Center For Communications (Closing Date: November 30, 2018)
The essential functions of this position include driving digital campaigns for NEA with a data led approach that combines qualitative and quantitative data to drive strategy. The incumbent will work to collect and analyze data for online campaigns and communications strategies, including but not limited to web traffic and user behavior, email messaging statistics, and social media trends; and use this analysis to inform strategy with the goals of building support for NEA issue advocacy campaigns and growing NEA's membership base.
Additionally, the incumbent will plan measurement strategies for key performance indicators and monitor existing properties to ensure all tracking and data-collection works properly. This position will also extract core insights from data and performance and use these to develop testing and optimization strategies across channels and tactics, execute testing plans, and provide post-testing analysis. Additional duties will include: Google Analytics, Reporting, Coding, Product Strategy, Communications Strategy, Adwords, and Analytics Integration across platform.
In compliance with the Americans with Disabilities Act (ADA), the following is provided: The position involves skill in using a personal computer; oral and written communication skills; skills in proofreading and editing; use of clear and articulate speech; interpersonal relations skills; reasoning and problem solving skills; ability to work in a fast-paced environment; ability to sit for long periods, stoop, bend, reach and carry light materials (up to 10 lbs.); and ability to travel by various methods of transportation, e.g., airplane, car.
SELECTION CRITERIA: Tier 1 (Essential) Proven experience in effectively using data to both identify and solve problems for digital advocacy and organizing campaigns that effectively inspire public audiences to take desired actions.
Demonstrated experience in the development of online testing and optimization strategies. The ability to handle multiple and complex projects simultaneously under stringent timeframes and changing priorities/conditions. Demonstrated understanding of best practices of and how to use data and metrics to build and hone a data-informed plan.
Demonstrated ability to develop forward-thinking, research-based digital engagement strategies that capitalize on audience interests and trends. Tier 2 (Significant): Demonstrated experience with search engine strategies and measurement systems, such as SEM (search engine marketing) or SEO (search engine optimization). Experience using social media monitoring services, such as Radian6, Crimson Hexagon, or Sysomos. Experience training on digital tools and best practices including social media, email, and CRM/digital organizing tools.
Experience working with Salesforce. Successful references. Tier 3 (Desirable): Experience in statistical methodologies using R, Stata, or SPSS experience in SQL or similar.
Experience supporting public issues related to public education and unions, digital professional development programming, as well as familiarity with issues regarding the impact of technology on membership organizations and member engagement. Knowledge of the mission and
MINIMUM EDUCATION REQUIREMENT: Bachelor's degree in Data Science, Communications, or related field of study, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired.
MINIMUM QUALIFICATIONS: Five years of professional media experience with digital campaign execution in a labor, campaign, or progressive environment, membership outreach and development, and/or volunteer organizing. Experience must include working with a web analytics suite such as Google Analytics or Omniture, A/B testing solutions such as Optimizely (or equivalent), digital direct marketing optimization (email, paid media), and data analysis in Excel, Access, Tableau or a comparable tool.
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