Department Head College Or University Job Description Sample
Academic Department Head (Leadership & Counseling)
The Department of Leadership and Counseling is seeking applicants for a Department Head. The Department Head provides leadership for the unit by administering and directing the developmental, personnel, financial, and operational activities of the academic department in collaboration with faculty.
Eastern Michigan University is one of the largest producers of educators in the United States. Located in Ypsilanti, adjacent to Ann Arbor, and 45 minutes from downtown Detroit, the Leadership and Counseling Department within the College of Education offers master's, specialist, and a doctoral programs (PhD) in educational leadership and CACREP accredited master's programs in clinical mental health, college, and school counseling. The Department of Leadership and Counseling has a vibrant and diverse faculty with a long tradition of excellence and innovation.
Principal Duties and Responsibilities
Prepare and monitor departmental budget for personnel services, supplies, maintenance and equipment and other grants and contracts.
Ensure alignment of departmental goals with college and university goals. Provide departmental leadership in the development of new initiatives and programs and revision of existing ones.
Evaluate faculty performance for tenure, promotion and supplemental salary adjustment recommendations to the Dean of the College.
Plan, develop and schedule departmental course offerings.
Support students and faculty regarding such matters as curricular requirements, transfer of courses, availability of classes and academic problems and/or grievances.
Recruit and interview prospective faculty.
Advise and assist College Deans in program and policy development.
Administer and manage department resources.
Participate in local, national and professional associations to continue personal academic development and promote the University.
Establish and maintain public relations activities with governmental, educational, civic and community agencies.
Cultivate alumni and other donor connections to and financial support for departmental projects and programs.
Approve departmental listings in graduate and undergraduate catalogs.
Consult with department faculty at periodic staff meetings.
Administer collective bargaining master agreements.
Teach a department course or equivalent during one or more semesters. Perform related Departmental duties as required.
An earned doctorate in Educational Leadership, Counselor Education & Supervision, or closely related field from an accredited institution.
An outstanding record of teaching, scholarship, and service that would merit appointment and subsequent tenure as full professor
Experience (at least two years) in a leadership role aligned with academic administration included but not limited to program director, associate department chair/head, department chair/head, or related experience.
Strong interpersonal and communication skills
Excellent skills in budget and personnel management
Experience working and administering across interdisciplinary contexts
Experience in online education, including both synchronous and asynchronous platforms
Commitment to achieving excellence through diversity and inclusion, and experience with diverse populations and underrepresented students
Ability to address the challenges of both Leadership and Counseling programs
Experience in administration of a Doctoral program
Evidence of success in developing constructive relations with entities external to the university
Experience (at least two years) aligning with department programs and degree offerings (K12 Administration, Higher Education Administrator / Counseling Professional Services)
Success chairing dissertation work
Demonstrated success in grant writing, fundraising, donor cultivation, and/or stewardship
Demonstrated success with both advanced quantitative and qualitative research methods
Experience mentoring both new and developing faculty members.
Experience interacting with special education administrators, educators, support staff, families, and/or students.
The successful candidate will serve a twelve month appointment. A competitive salary will be based on qualifications and prior experience with a tenure track appointment at the full professor rank.
Applicants should submit a letter of interest, detailed vitae, leadership statement, research statement including two samples of recent scholarship, graduate transcripts, and names/telephone numbers of at least three references.
Application review will begin immediately and will continue until a finalist is identified. For more information contact Dr. Micheal Sayler, Dean, College of Education, at 734.487.0255 or email@example.com.
If contacted, you will be asked to present official transcripts of your highest degree earned at the time of interview.
ALL ATTACHMENTS MUST BE ATTACHED WHEN SUBMITTING THE APPLICATION. THEY CANNOT BE REVISED OR ADDED ONCE THE APPLICATION HAS BEEN SUBMITTED.
Multicultural experience is desired. Women and members of under-represented groups are encouraged to apply. EMU is an equal opportunity employer.
Dean, Boston University College Of Communication
For the past 71 years, the Boston University College of Communication (COM) has produced an extraordinary set of industry leaders, award-winning professionals, scholars and researchers in journalism, film, television, public relations, advertising and mass communication. We now seek a visionary Dean whose leadership and commitment to education will move the college forward across all these disciplines, to reflect, embrace, and excel in the ever-changing, new world of media and communication. Further, the new Dean of the College of Communication will be driven by a sophisticated understanding of and appreciation for the ways in which diversity of experience and thought are necessary components of excellence in communications fields in the 21st Century.
The Dean, who reports to the University Provost and Chief Academic Officer, works collaboratively with the other academic deans and the University's senior leadership and represents COM to students, alumni, donors, and the wider world. The Dean has the privilege and responsibility of inspiring, representing and supporting more than 80 professors of national and international reputation in a variety of fields.
The successful candidate will have a distinguished record of achievement and a strong commitment to excellence in research, teaching, and/or professional practice in the creative fields of communication. Boston University is committed to fostering a diverse university community within a supportive and respectful environment.
We believe that the diversity of our faculty, students, and staff is essential to our success as a leading research university and is an integral component of institutional excellence. The successful candidate must have administrative experience in a complex organization, strong experience in and an abiding commitment to promoting an inclusive and diverse educational environment, and an appreciation of the unique challenges of managing in an academic institution, as well as the opportunities it offers. Ideally, the successful candidate will also be an intellectual leader of significant stature in one or more fields that make up COM.
COM was founded in 1947 as the School of Public Relations, making Boston University the first university to offer a college degree in public relations. As related programs were added, the school has changed names several times, becoming the College of Communication in 1984.
COM includes three departments: Film & Television; Journalism; and Mass Communication, Advertising & Public Relations.
COM is dedicated to the proposition that the free flow of ideas and accurate information is vital to the development and improvement of democratic societies. The college mission is to provide an educational center of excellence focused on teaching, research, and service in the study and professional practice of communication.
Additional responsibilities, required qualifications, and more information about this position is available at:
Nominations and expressions of interest should be sent to: Professor Paul Schneider (Chair), firstname.lastname@example.org , or COM Dean Search Advisory Committee, c/o Office of the University Provost, Boston University, One Silber Way, 8th Floor, Boston, Massachusetts 02215.
Prospective candidates should include a letter expressing interest and a current curriculum vitae. Candidates will be asked to provide references after preliminary review and screening.
Confidentiality will be maintained in the search process; references will be contacted only with the explicit consent of the applicant. While nominations and applications will be accepted until a new Dean is selected, interested parties are encouraged to submit their materials before January 7, 2019, to ensure full consideration.
Boston University is committed to fostering a diverse University community within a supportive and respectful environment.
We believe that the diversity of our faculty, students, and staff is essential to our success as a leading research university with a global reach, and that diversity is an integral component of institutional excellence. Boston University is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, or because of marital, parental, or veteran status or any other characteristic protected by law.
Head Coach - Volleyball - College Of The Holy Cross
Lead NCAA Division I volleyball program by recruiting and developing qualified student-athletes, supervising assistant coaches, and organizing schedules. The head coach must conduct the program in a manner that recognize the primacy of academics by recruiting, supporting, and retaining student-athletes who will be competitive in the Patriot League. The head coach must ensure that the volleyball program operates in compliance with all College, Patriot League and NCAA rules and regulations.
Provides leadership to team that achieves academic and athletic success on a consistent basis. Head coach monitors academic progress; develops training programs that are safe and effective for student-athletes; schedules games and practices in accordance with College policies; coordinates travel arrangements; oversees selection of team equipment and apparel; coordinates video analysis; develops game strategies; completes reports; and maintains records as required.
Coordinates recruitment of student-athletes. Head coach identifies talented, academically qualified prospective student-athletes; effectively communicates with high school coaches, club coaches, prospects and parents; and supports key applicants within admissions and financial aid offices. Provides leadership to program.
Maintains an environment that reflects the department's commitment to excellence, integrity, respect and leadership. Collaborates with sport administrator and/or Director of Athletics to develop annual goals for program. Communicates program's needs and concerns responsibly and in timely manner.
Attends workshops, training sessions and meetings required for head coaches by the College and the conference. Responsible for administration of all phases of the program, including monitoring team budget, completing expense reports, and conducting sports camps and/or clinics. Participates in marketing and fundraising initiatives.
Engages in special events to generate interest within the College community, alumni, and region. Oversees operational activities of assistant coaches and prepares annual evaluations for direct reports. Performs other duties as assigned by sport supervisor and/or Director of Athletics.
Bachelor's degree required. Previous coaching experience required, preferably at the Division I level.
Knowledge of NCAA rules and regulations. Strong communication, interpersonal and organizational skills required.
Computer and video editing skills strongly encouraged.
This is a full time, exempt level position.
The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,000 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence.
It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.
Worcester is a city of approximately 170,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City.
Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities.
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
Please attach a cover letter addressing the position requirements along with your resume.
In your cover letter please address how your work supports the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to diversity and inclusion. For more information, please visit
Review of applications will begin as received and continue until the position has been filled.
Department Secretary - College Of Engineering
Job TitleDepartment Secretary - College of EngineeringPosting NumberS683PClassification Title
Position Summary Information
Performs a variety of office support and/or clerical duties for the CBU College of Engineering; such as composing and word processing a variety of standard documents and correspondence, relaying and resolving routine telephone and/or walk-up inquiries, scheduling calendar items, and meetings, processing forms, performing data entry, and establishing and maintaining records. This is a 11 month position each year.
Essential Duties and Responsibilities
Other duties may be assigned.
1.Reports to College of Engineering Department Chairs and manages the department offices.
2.Serves as receptionist for the Department, greeting visitors to the office and providing information and materials as needed.
3.Assists in meeting the various students' needs.
4.Assists Professors with room reservation requests.
5.Stores student records (attendance and grades), maintaining confidentiality of records.
6.Processes and distributes incoming mail for the Department.
7.Composes and types routine correspondence.
8.Organizes and maintains file system, and files correspondence and other records.
9.Assists Professors with syllabi and textbook requisitions.
10.Answers and screens Department's telephone calls.
11.Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records.
12.Assists Assistant Dean and Department Chairs with course schedule preparations and submissions.
13.Makes copies of correspondence or other printed materials.
14.Prepares outgoing mail and correspondence, including e-mail and faxes.
15.Orders and maintains supplies, and arranges for equipment maintenance.
This position could be responsible for assigning work and/or giving direction to part-time Student Workers, in order to complete office work assignments.
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skill in the use of personal computers and related software applications.
A thorough knowledge of: Business English and arithmetic; general office methods, procedures and practices.
Ability to plan, develop, and coordinate multiple projects.
Ability to read and write at a level appropriate to the duties of the position.
Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff and student body.
Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
Strong organizational skills and detail oriented.
Ability to maintain confidentiality.
Excellent telephone courtesy, knowledge and experience.
Ability to coordinate and organize meetings and/or special events.
Knowledge of standard budgeting, and expenditure control procedures and documentation.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
Ability to create, compose, and edit written materials.
Ability to develop and maintain recordkeeping systems and procedures.
Ability to resolve customer complaints and concerns.
Ability to investigate and analyze information and to draw conclusions.
Education and/or Experience
Associates degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Posting Detail Information
Open Date03/13/2019Remove from WebOpen Until FilledYesSpecial Instructions to ApplicantsNondiscrimination Statement
State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Postinghttp://jobs.calbaptist.edu/postings/4650
Required fields are indicated with an asterisk (*).
*Are you a Christian?
*Do you attend church regularly?
If no, please explain (required):
(Open Ended Question)
*Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information)
Other Document 2
Other Document 3
Other Document 4
Lieutenant, University Police Department
Wilkes University invites applicants for a Lieutenant in the University Police Department position. The Lieutenant serves as a member of the department's Command Staff and reports to the Chief of Police. As the Patrol Operations Bureau Commander, the Lieutenant manages police services work performed by subordinate levels of staff.
The successful candidate will provide direction and supervision to police, parking, security, and communications officers. As an administrator, the Lieutenant assists in developing a budget and working with other law enforcement agencies.
The incumbent plans, organizes, oversees, and coordinates the daily activities of 24/7/365 patrol operations. Manages supervisory personnel and police officers who provide police service throughout campus, ensuring consistent and equitable enforcement of local, state, and federal laws and university regulations.
The ideal candidate will review and approve reports on incident and crime investigations, respond to public and media inquiries, both orally and in writing, regarding department activities. The candidate participates as a member of various committees, including departmental hiring and promotion, and may assist in developing and communicating departmental operating procedures.
Represents the department at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies. Serves as Campus Security Authority as outlined by the Clery Act. Performs other miscellaneous job-related duties as assigned.
A Bachelor's Degree from an accredited college or university or combination of training, education and experience that would demonstrate equivalent knowledge. The ideal candidate will have at least 3 years of supervisory experience directly related to the duties and responsibilities specified and 10 years of progressive responsibility in a law enforcement agency and eligible for PA ACT 235 certification. Salary is commensurate with qualifications and experience.
Please be sure to include a cover letter, resume or curriculum vitae and three references.
Wilkes University is constantly seeking to become a more diverse community and to enhance its capacity to value and capitalize on the cultural richness that diversity brings. The University strongly encourages applications from persons with diverse backgrounds.
Faculty, Department Of Biostatistics, Boston University School Of Public Health
The Department of Biostatistics at the Boston University School of Public Health seeks candidates for one or more faculty positions to lead on innovative biostatistical scholarship and to work collaboratively with Biostatistics faculty and investigators from various biomedical disciplines, and to teach and mentor students. Preference will be given to the Assistant Professor level, but exceptional candidates at Associate or Full Professor will receive consideration.
The Department of Biostatistics believes that the cultural and social diversity of our faculty, staff, and students is vitally important to the distinction and excellence of our research and academic programs. We seek a colleague who supports our institutional commitment to ensuring that BU is inclusive, equitable, and diverse. BU is an AAU institution with a rich tradition dedicated to inclusion and social justice.
As the first American university to award a Ph.D. to a woman, we are proud to continue our tradition of educating a diverse and talented student body. The School of Public Health is pursuing a detailed plan for fostering a diverse and inclusive community, recognizing that diversity of experience deepens the intellectual endeavor.
The Department of Biostatistics is comprised of 32 faculty, who are internationally recognized for their innovation in research and scholarship in various areas of biostatistics including statistical genetics, clinical trials, surveillance, longitudinal studies, Bayesian statistics and risk prediction. Biostatistics faculty play leading roles in several large clinical trials and observational studies such as the renowned Framingham Heart Study, Long Life Family Study, and the Black Women's Health Study.
Their work has contributed new knowledge in the fields of cardiovascular disease, dementia and Alzheimer's disease, osteoporosis and arthritis, nutrition, healthy aging and extreme longevity. Many of these findings have been effectively translated into current clinical practice.
The department has a large and successful graduate program (PhD and MA), a federally funded doctoral program for interdisciplinary training of biostatisticians, and a new MS in Applied Biostatistics which began in Fall 2017.
Successful applicants will actively engage in both methodological and collaborative research; participate in teaching and mentoring students in the MS, MA, and PhD programs in Biostatistics, in the MPH program, and in other programs across the university; and provide service to the department, university, and profession. Applicants should have a Ph.D. in Biostatistics, Statistics, or other quantitatively oriented field.
Applicants must have a demonstrated research record, a strong commitment to teaching, and excellent communication and writing skills. All outstanding applicants are encouraged to apply, however, the department is particularly interested in candidates with expertise in the areas of data science, big data analytics, machine learning, or related disciplines.
Applicants should provide their curriculum vitae; a cover letter that details how their research and teaching will promote diversity and inclusivity at our school; a research statement describing their research interests and previous experience; a teaching statement; and three letters of reference at https://academicjobsonline.org/ajo/jobs/12121.
Application review begins November 30, 2018 and will continue until the position is filled.
Boston University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Head Teacher: Elementary - Mills College
Reports To: Head of School, Mills College Children's School
This wonderfully unique position in the Mills College Children's School, the oldest laboratory school in the West, will be filled by the individual who shares our commitment to inquiry-centered learning for both children and adults. The Mills College Children's School follows a constructivist model of education for infant-toddler through fifth grade programs. Preschool Head Teachers plan and supervise an exemplary curriculum for designated grade levels, use a reflective/inquiry approach to analyze and improve instruction, and supervise Mills College student teachers each semester. The successful candidate will be strongly committed to teaching children and adults and leading teacher-led regional improvement of teaching.
Mills College Children's School follows the Mills academic calendar, mid-August to mid-June, (exact dates will vary from year-to-year). May require participation and support of auxiliary events (e.g. recruitment/admissions, development/fund-raising, academic conferences).
- Plan and implement a curriculum based in the best-available knowledge of children's learning and linked to the Early Childhood foundations and California state frameworks. Regularly work with colleagues of the Children's School and School of Education to study children's classroom learning in order continuously to improve instruction at the school and contribute more broadly to the knowledge base of teaching.
- Student Teachers
- Supervise, teach, and evaluate student teachers, supporting their integration of learning theory and classroom practice. This work includes daily evaluation meetings and weekly participation in the Theory and Practice seminar.
- Maintain active and open communications with parents/guardians of the children and with the other members of the Children's School staff and School of Education faculty. Elementary Head Teachers are full members of the Children's School teaching staff and will participate in the planning, implementation, and evaluation of activities and support of children and student teachers. This includes home visits, parent/teacher conferences, newsletters, parent meetings, and weekly staff meetings. Both written and oral communications skills are essential and valued.
- As a teacher in the laboratory school, the successful candidate will be a member of a team committed to advancing knowledge about teaching and to principled practice. The position is based on the ability to work effectively and collaboratively with professional colleagues, parents, students, and children within a diverse and multicultural environment.
- Perform related duties as needed.
Five or more years recent successful classroom teaching experience
Knowledge of and commitment to a constructivist model of education
Demonstrated oral and written communication skills
Master's degree in Education
Ability to exhibit strong service orientation for all levels of College constituencies and members of the public
Ability to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
Position is contingent upon fingerprinting/background check clearance and tuberculosis clearance.
This is a full-time, exempt position with an FTE of 0.92. Salary is commensurate with experience and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan with college-matching after 6 month qualifying period, 12 sick days and 17 paid holidays (subject to annual review). Staff members also receive free admission to campus events, use of the pool, fitness center, and tennis courts. Tuition remission is also available after an introductory period. Voluntary benefits include: pet insurance, long-term care insurance, legal-assistance insurance, cellular provider discounts and computer hardware discounts.
Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills' non-discrimination policy, please go to https://inside.mills.edu/administration/administrative_offices/policies/nondiscrimination.php.
All positions are subject to a background check. Prior to the first date of employment, an applicant's background check must be cleared.
Click the "Apply Now" button below and follow instructions to submit the following documents:
Cover Letter and
Contact Information for 3 References
Please note that you can only upload 6 "Other" documents. You can consolidate multiple pages/documents into one file upload. The file size limit for each upload is 10Mb.
Review of applicants will begin immediately; applications will be accepted until the position is filled.
College Health Corps, Saint Mary’S University Of Minnesota
As a Lasallian Catholic university based in both Winona and the Twin Cities, Saint Mary's University of Minnesota seeks to provide an excellent educational experience while upholding respect for the dignity of all individuals, building inclusive, participatory community through ecumenical and inter-religious openness, being in solidarity with the poor, and advocating for those suffering from injustices. Our Schools of Graduate and Professional Programs (SGPP), in the heart of the Phillips-West neighborhood in Minneapolis, offers programs to adult students. We are committed to addressing present-day challenges by striving to remain affordable for students and through distinctiveness in structure. Many of our students and those in the surrounding community face struggles related to accessing resources to meet basic needs.The VISTA would help us address these challenges by increasing access to services and resources. This includes developing a resource guide, establishing partnerships to ensure low-income student and community members receive access to services, and hosting two resources fairs and onsite clinics for low-income students and community members to meet with providers and apply for cash assistance, health insurance, food support, utility assistance, and other services.---This project is part of the College Health Corps (CHC) VISTA Program, operated by Minnesota Campus Compact. The CHC increases low-income individuals' access to health care, health education, food, and basic needs through capacity building projects, including partnerships between higher education and community based organizations. Professional development focuses on health equity, the social determinants of health, and effective partnership development. --- Please also send cover letter and resume to supervisor. Interviews will occur on a rolling basis. Preference given to candidates who apply early.
Permits working at another job during off hours, Permits attendance at school during off hours. Service Areas :
Community and Economic Development, Education, Health, Housing, Community Outreach, Hunger, Homelessness. Skills :
Computers/Technology, Communications, Community Organization, Writing/Editing, General Skills, Fund raising/Grant Writing, Public Health, Public Speaking, Social Services.
College Health Corps, Hamline University
Hamline University's mission is to create a diverse and collaborative community of learners dedicated to the development of students' knowledge, values, and skills for successful lives of leadership, scholarship, and service. Hamline community is driven by that same spirit, brought to life in the words of John Wesley: "Do all the good you can. By all the means you can. In all the ways you can. In all the places you can. At all the times you can. To all the people you can. As long as ever you can."Hamline provides a college experience that transforms students of all backgrounds into the leaders they were born to be. Approximately 43 percent of our undergraduate students are the first in their family to attend college, and 39 percent of the student body is eligible for federal Pell grants. Hamline strives to provide a high quality education that will empower all students to achieve their life goals. This VISTA position will be at the center of the coordinated efforts to support low-income students around issues of food access on our campus and with community partners.---This project is part of the College Health Corps (CHC) VISTA Program, operated by Minnesota Campus Compact. The CHC increases low-income individuals' access to health care, health education, food, and basic needs through capacity building projects, including partnerships between higher education and community based organizations. Professional development focuses on health equity, the social determinants of health, and effective partnership development. --- Please also send cover letter and resume to supervisor. Interviews will occur on a rolling basis. Preference given to candidates who apply early.
Permits attendance at school during off hours, Permits working at another job during off hours. Service Areas :
Hunger, Education, Community Outreach, Community and Economic Development, Health. Skills :
Community Organization, Public Health, Computers/Technology, Fund raising/Grant Writing, Education, Recruitment, Leadership, Team Work, Writing/Editing, Public Speaking, Communications, Teaching/Tutoring.
Department Manager - Florida Gulf Coast University Bookstore
Manages the General Merchandise department at Florida Gulf Coast University Bookstore, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests selection of products based on knowledge of current products, familiarity of offerings and customer interactions. Demonstrates strong knowledge of Follett systems and strategies (Included Program, Academic Tools, System Integrations, and etc.), the industry and the competitive landscape in order to execute initiatives, drive profitable sales and control expenses. Effectively executes company programs and initiatives. Ensures compliance with company policies and procedure. Partners with various support partners to include Store Operations, RCMS, AP, HR and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation and Teamwork. Demonstrates proficiency in Follett Strategic Competencies.
Supervises the employees of the department including assigning and evaluating work as well as interviewing, hiring and training new employees.
Supervises the Home Office regulated processes related to Return-to-Vendor (RTV) receiving and scanning.
Assists customers in finding products.
Manages the special order functions and notifies customers.
Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
Builds key partnerships with other store staff and campus organizations for promotional opportunities and special events and assist with off-site sales opportunities (e.g., graduation, basketball, football, author signings, etc.).
Conducts store walkthroughs on a daily basis to ensure proper stock levels, inventory placement and customer service levels.
Manages the in-store merchandise display from stockroom to sales floor, serving as liaison between the Store and the Planner.
Creates and maintains displays in compliance with company standards.
Executes Home Office initiated markups and markdowns, analyzes financial reports, processes purchase orders, and approves invoices.
Partners with the Store Manager to execute promotions and sales, and ensures proper inventory levels based on sales and trends.
May perform website maintenance and fill orders. Maintains price accuracy and merchandise availability on store website.
Responds to student, faculty, staff, alumni and other customer questions and issues resolving escalated issues as necessary.
May manage the store in the absence of the store manager or supervise other departments from time to time.
May open or close the store.
Performs other related duties as assigned.
3-5 years of experience
Bachelor degree or equivalent
3-5 years retail supervisory experience; computer literacy.
Required: strong communication skills (verbal and written). Desired: Previous supervisory/management experience required.
General Computer Skills
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!