Deposit Clerk Job Description Sample
Deposit Services Clerk I
Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and preparing reports.
Routinely works with internal and external customers, answering questions and assisting with the resolution of problems. Responsibilities and Duties: 1. Responsible for handling telephone inquiries from customers and other bank personnel. (15% -E) 2.
Responsible for processing overdrafts, return items, deposits, and stop-payment orders. This entails applying appropriate charges and notifying the applicable department(s) and customer(s). (25% - E) 3. Responsible for reviewing daily overdraft reports, creating files, and updating all applicable records. (25% -E) 4.
May be responsible for handling all aspects of charged off accounts. This includes either verbal and/or written communication with the customers in order to get the account in good standing. (20% - E) 5. Prepares a variety of debit and credit tickets to process payments, corrections and/or adjustments. (5% - E) 6.
Assists with the reconciliation of various general ledger and other operating accounts. (5% - E) 7. All other special projects, reports and duties as assigned. (5% - M) Must possess the knowledge and skills necessary to effectively perform the essential functions of this position. Must possess excellent interpersonal skills and be able to work professionally with all internal and external customers.
Excellent personal computer skills (especially word processing and spreadsheets) and a high school equivalency are mandatory. Prior banking and/or collections experience preferred. Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation or any other basis prohibited by law.
Great Southern Bank is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. You may request accommodations by phone at 1-800-749-7113 or by email at HumanResourcesemail@example.com. Great Southern Bank intends to maintain this site with the most accurate and current information available. However, a posted position may not be available when your completed application is received due to the position being filled or eliminated.
Deposit Operations Clerk
We are seeking a Deposit Operations Clerk to join our team! This is a full-time, 40 hour per week position. Experience in bookkeeping, proof, new account or fraud department is preferred, but not required. This position involves bookkeeping and proof functions, therefore flexible hours are a must.
- Greet and assist customers over the phone and in person
- Proficiency in using bank computer systems and applications, Microsoft Office and email
- Assist customers with problem resolution and research
- Assist customers with internet Banking and bill Payment
- Assist customers with telephone Banking and mobile app
- Assist customers with fraud related issues
- Assist other department with proper setup and maintenance of accounts
- Abide by and work within policy and procedure guidelines and limits
- Protect customers and bank confidentiality
- Ability to be a self starter and take initiative
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Excellent customer service skills
- Strong attention to detail
- Strong organizational skills
- Ability to work well within a team
Peoples National Bank is an Equal Opportunity Employer.
Deposit Operations Senior Specialist
Description The Subpoena Summons Processing Case Worker processes requests received from various legal requestors (Attorneys, state and Federal law enforcement agents, state and federal government agents) to ensure compliance and meet legal due dates. This role requires reading and understanding of various legal requests (i.e. subpoenas, summons, and authorizations); application of various complex methods, procedures and knowledge of business unit’s production and applications; working with business line partners to gather the required records and information while adhering to policies, procedures, laws and regulatory guidelines. •Strictly following established procedures, policies and regulatory guidelines • Achieve and maintain personal and team targets, goals and objectives • Demonstrate strong research and problem solving skills • Demonstrating professional communication skills (both written and verbal) • Meet all legal due dates to be in compliance while ensuring our customer account privacy is preserved
Qualifications + 1-2 years experience processing legal case documents (subpoenas, summons, authorizations) preferred + 1-2 years experience with financial services industry and banking operations preferred + Experience with legal case processing preferred + Knowledge of Bank/department computer applications and systems preferred + Strong organization and time management skills + Strong ability to multi-task + Flexibility to work on multiple tasks and meet deadlines + Strong customer service skills + Strong ability to communicate effectively verbally and written with all levels of colleagues + Capacity to work independently + Ability to work under pressure with efficiency and accuracy + Ability to plan and prioritize workload + Intermediate computer and MS Office skills Education: High school graduate: Associates preferred Hours & Work Schedule: Hours per Week: 40 Work Schedule: Monday - Friday 8:30 AM - 5:00 PM Why Work with Us At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity & Affirmative Action Employer Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
Deposit Operations Rep III
Auto req ID
179673BR Job Title
Deposit Operations Rep III Job Status
UNITED STATES Province/ State
Location Lexington Center (SC)
TD Bank AMCB Job Category
Operations & Underwriting Job Category(s) Operations & Underwriting
TD DescriptionAbout TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance.
TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US . TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .
Department Overview This position in CIF is on the escalations phone team.
Job Description The Deposit Operations Representative III processes paperwork received from branches and other units to ensure accuracy and completeness. The Deposit Operations Representative III takes corrective action as necessary.
Job Requirements • Performs routine administrative tasks exercising some judgment and discretion in the performance of duties usually in support of a single unit or team within Deposit Operations. • Tasks are varied and are usually performed independently within standard policies and procedures. May review work of others to ensure accurate processing. • Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities. • Makes non-routine entries into processing and tracking systems related to paperwork, deposits, and information processed. • Performs preliminary research on suspicious items and reviews findings with lead or supervisory staff to help prevent fraudulent activities. • May provide information and procedural knowledge for less experienced staff. • Clarifies procedures and performs complex aspects of tasks performed by assigned unit or team. • May act as an experienced resource for information and know-how for less experienced staff. • Assesses work flow and productivity of assigned units to make improvement recommendations to management. • Contacts Customers to explain items affecting their accounts. • Processes Customers’ written requests such as death notices, tax changes, tax audits and other account information changes, corrections or updates.
Qualifications • High school diploma or GED • 1-2 years related experience • Basic computer literacy and proficiency in common PC applications. • Knowledge of deposit services policies and procedures is preferred. • Excellent Customer Service Skills. • Store support - understanding "banking" preferred. • Demonstrated attention to detail and the ability to prioritize workload to meet unit objectives is required. • Ability to work independently in a team environment. • Completed or enrolled in Compliance Training. • Excellent verbal communications skills.
- Friday, 8 am to 6 pm
Inclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential. If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at firstname.lastname@example.org. Please include your full name, contact information and details about your request within the e-mail. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Province/State (Primary)
South Carolina City (Primary) Lexington
Deposit Services Representative I-Cre
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282. JOB SUMMARY Support the Commercial Real Estate Relationship Managers (RM) by providing quality client service as it relates to all deposit related wire transfers, account inquiries, and overdraft reporting.
Responsible for opening accounts, verifying and processing changes to existing accounts, answering client questions, and resolving related account problems to ensure customer satisfaction. Additionally, responsible for preparing all associated documents, assisting customers with signing documents necessary to complete transactions, receiving initial deposits and/or transferring funds from existing accounts or prepare sight draft to obtain funds. As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction.
Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner. Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our colleagues.
Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering requirements. Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management.
This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associated’s anonymous Ethics Hotline. KEY RESULT AREAS Problem Solving Deposit support & administration Customer Service Sales Support Asset Quality Research Ensures compliance with bank policies and procedures JOB ACCOUNTABILITIES • Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. • Opens accounts, verifies and processes changes to existing accounts, answers client questions, and resolves related account problems to ensure customer satisfaction. Prepare all documents and paper work, assist customers with signing documents necessary to complete transactions, receive initial deposits and/or transfer funds from existing accounts or prepare sight draft to obtain funds. • Ensures positive public perception by extending a courteous greeting and welcome to existing or potential clients and providing quality client service in servicing their needs by adapting to differences in customers, identifying needs, presenting solutions through product benefits. • Develop and monitor escrow accounts. • Develops and maintains client relationships and recognizes referral opportunities throughout Trust, Business Banking, Private Banking, and Retail Departments. • Enroll customers to enable their usage of all technologies central to maximizing convenience and accessibility. • Process all TellerCapture transactions for Commercial Real Estate Department • Review account analysis reports and take appropriate action if necessary. • Place and maintain all collateral holds.
QUALIFICATIONS: Required Education: Bachelor's Degree or equivalent combination of education and experience Business, Finance, Accounting, or related discipline Required Experience: Less than 2 years Years of experience in CRE or commercial/retail banking Required Experience:
Working knowledge of loan documentation, loan structuring and collateral procedures Required Experience:
Working knowledge of CRE lending policies and procedures Required Experience: Knowledge of DDA products in commercial and retail banking Special Skill
Customer Relations Ability to Multi Task and Prioritize Organizational Other: Excellent verbal, written and interpersonal skills Other: Computer literate in Microsoft Office products, and the ability to quickly learn new software/systems Other:
Thorough knowledge of bank products, services and systems Other: Proven analytical and accounting skills Other Duties and Responsibilities Performs other duties as assigned. Job Requirements Adherence to Company policy and procedures is required.
Perform duties in accordance with the Vision & Values of Associated Banc-Corp. Regular attendance is required. Basic math and reading skills, and attention to detail.
Use of basic office equipment (e.g., photocopier, voice mail, "fax" machine, calculator, multiple line telephones, typewriter, computers etc.). Represent the organization in a professional and positive manner. Maintain credit exception approval percentages within corporate approved guidelines
Job:Commercial Real Estate
Title:Deposit Services Representative I-CRE
Cashier & Deposit Analyst (Internal Title: Senior Associate)
Cashier & Deposit Analyst (Internal Title:
Senior Associate)Cashier & Deposit Analyst (Internal Title:
Senior Associate) NC, Charlotte Job ID :44610 Job ID :44610 Company Description AXA Charlotte, NC Office Address: 8501 IBM Drive; Charlotte, NC AXA is a leading financial protection company, committed to fostering and maintaining a diverse, multicultural and inclusive environment, and one of the nation’s premier providers of life insurance and annuity products. The organization was established in 1859 and we are committed now more than ever to helping clients meet financial goals in all stages of their lives. One of the hallmarks of our proud heritage is providing world-class customer service.
We're always looking for smart and talented people to help us develop new and innovative ways to expand our product portfolio, reach new customers and serve well the clients already a part of the AXA family. Job Purpose Hours of operation for this role:8:00 am to 4:30 pm, non-flexible This role is for the Cashier & Deposit Team under Shared Services within our Life Operations Division. The Cashier and Deposit Analyst will be responsible for understanding and performing end-to-end processing for all incoming and outgoing checks.
Analyst will be responsible for daily processing for all Cashier functions, including processing incoming checks for all lines of business, monitoring various systems, and preparing checks for deposit. Analyst will be responsible for daily processing of all Remote Deposit of funds received and balancing daily. In addition, the Analyst will be responsible for the printing and review of all outgoing/distributed checks for all lines of business, including access various systems, printing checks daily per printing schedule, reviewing checks for payee/formatting accuracy, matching to relevant correspondence/check copies/special instructions/etc. and all check stock inventory and reconciliation as it relates to safeguarding check stock. Qualifications
High School Diploma required. Bachelor's Degree in Accounting, Finance and/or Business Administration preferred.
Proficiency in MS Office. Strong knowledge of various processing systems relevant to AXA (nbA, AWD, LATTE, CBANC, L70, CAPS, etc.) as well as transaction processing.
Basic computer proficiency with the ability to learn multiple processing systems.
Ability to answer routine inquiries and request along with the ability to research and answer complex issues in order to complete transaction processing.
Excellent customer service skills both written and verbal.
Strong interpersonal, decision making, and problem solving skills.
Strong ability to remain focused with attention to detail to produce high quality and accurate work in a fast paced environment. Other information NOTE:
AXA participates in the E-Verify program. In addition to competitive compensation and an outstanding benefits package including 401 (k) and medical programs, we offer the opportunity for continued professional development in a congenial corporate environment. AXA is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
Deposit Fraud Analyst
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.
At Regions the Fraud Specialist II monitors fraud prevention reports to ensure appropriate steps are taken to reduce possible losses. Primary Responsibilities •Responsible for researching and analyzing issues related to customer accounts •Identifies valid and fraudulent charges, setting up fraud files, using multiple research techniques to resolve issues, reconciling and summarizing fraud losses and communicating with customers to notify of inquiry and problem resolution •Monitors fraud prevention reports and ensure appropriate steps are taken to reduce possible losses •Analyzes suspicious activity on customers accounts and researches past history for customer activity •Contacts account officer(s) to assist in verification of items •Maintains company fraud database records •Responds to emails, phone calls and voice mails from branches and account officers •Completes database for Suspicious Activity Report (SAR) referrals This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week. Requirements •High school diploma or GED and three years related work experience •Strong organizational, analytical and judgment skills •Ability to work independently with minimal instruction •Efficient in handling and dealing with peak work volumes •PC proficient (i.e. Microsoft Office Suite) Preferences •Three years banking loss prevention experience requiring excellent judgment skills •Bachelor's degree in a related field Additional Preference:
- Experience in systems for Deposit Fraud Monitoring: Webview and TRIPS *
May be filled as a II or III based on experience *
Must be able to work Monday
Friday 11 am
8 pm *
Location: Birmingham, Alabama EEO/AA/Minorities/Females/Disabled/Veterans
About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering. EEO/AA/Minorities/Females/Disabled/Veterans
Advanced Deposit Coordinator
Jan 2, 2018
Job Number 17002VYJ
Gaylord Palms Resort & Convention Center, Kissimmee, Florida VIEW ON MAP
Position Type Non-Management/Hourly
Start Your Journey With Us Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities.
As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change?
Take the initiative. Enjoy the Rewards.
Job Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Java Developer - Mobile Check Deposit
Primary Location: United States,Texas,Irving
Education: High School Diploma/GED
Job Function: Technology
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18000146
Description Responsible for applications systems analysis and programming activities. Responsible for implementation of new or revised applications systems and programs. May be responsible for overall direction of IT Planning & Strategy, Technical Writing, and Business Analysis, Risk technology, Middleware, Mainframe applications development, Non Mainframe applications development, Analytic Model Development and Application support activities to meet specific business needs of user areas and test systems to ensure integrity. Roles/Responsibilities
Consults on a daily basis with users, vendors and other Citi technology groups on issues and recommends advanced programming solutions
Accountable for all phases of project development including process analysis, design, construction, testing and implementation; provides user and operational L3 production support on applications to business users.
Solves / works complex problems / projects through in-depth evaluation of business processes, system processes and industry standards; performs root cause analyses.
Provides sound understanding of application development concepts and principles and a basic working knowledge of concepts and principles in other technology areas.
Ensures essential procedures are followed and helps to define operating standards and processes.
Applies comprehensive understanding of how multiple areas collectively integrate within apps development to contribute towards achieving business objectives.
Directly impacts the operations and/or business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Knowledge of Check Processing, Mobile Check Deposit and banking posting systems is a plus.
Advanced Java skills / WebSphere / Linux knowledge
Good working knowledge of NDM. MQ, RTC and Databases (Oracle, DB2)
Knowledge of compliance and security standards and measures.
Working knowledge of software change control process.
Must be able to communicate with vendors and other supporting technology areas.
Familiarity and working knowledge of Unix and Linus environments
Ability to work with Vendor product in installing and testing functionality
Familiarity of Windows server environment is also needed for A2IA components
Familiarity of NCR ImageMark Passport is a plus including NCR PASSPORT
Operations Senior Specialist III - Deposit Review - Consumer Banking - 2Nd Shift - Indianapolis, IN
Deposit and Payment Services, Centralized Transaction Operations, Deposit Review Operations combines banking operations, technology, and project management functions that support many of our lines of business, as well as firm-wide initiatives. Deposit Review Operations (DRO) performs negotiability reviews and endorsement verifications on checks deposited at self-service channels such as Chase ATMs, eATMs and through Quick Deposit (QD). The group ensures customer deposits are processed accurately and timely while maintaining a high level of defense against potentially fraudulent items.
Responsible for directing work flow duties of approximately 30 associates performing deposit review functions. Ensures that department SLA commitments are met, associate's training and process questions are addressed, and technical and procedure improvements are identified and implemented. Evening Shift 4:00PM to 12:30AM. M/T/W/TH/F The ideal candidate will be able to fulfil the following: • Advanced level specialist role supporting business operations • May support business processes, provide support to customer-facing teams, provide location support, or perform basic operations duties • Approach escalated problems logically and with good judgment to ensure the appropriate outcome • Effectively prioritize work to ensure efficiency • Conduct research • Critical thinking and ability to exercise independent judgment • Accuracy and attention to detail • Required to abide by all applicable regulatory and department practices and procedures • Acts as a peer coach and/or technical expert and assists others in understanding or completing assignments
Qualifications:Advanced:• Communication skills• Problem solving skills• Analytical skills• Computer skills• Research skills
Basic:• Conflict resolution skills• Recognized leadership ability
Advanced:• LOB knowledge• Business process and procedure knowledge• Subject matter expert within function• Business applications knowledge JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!