Deposit Refund Clerk Job Description Sample
Medical Posting Clerk And Refund Coordinator
Medical Posting Clerk and Refund Coordinator easy apply
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salary:$13 - $15 per hour
date posted:Wednesday, November 15, 2017
job type:Temp to Perm
questions:firstname.lastname@example.org easy apply
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description Are you looking for career opportunities with a growing medical administration firm in the Knoxville area? Randstad is currently recruiting for openings for Refunds and Posting candidates who have experience with Medical Billing. If you're interested in working in a family friendly, inviting environment with training and advancement opportunities, this is an opportunity for you! Responsibilities include:
Processing A/R, Collections, and other billing
Professional interpersonal communication via telephone and email
Knowledgeable of the medical billing process
Review accounts for payment activity
Process credits and refunds in a timely manner with attention to detail Working hours: Monday through Friday 8AM to 5PM
- 1 to 2 years of Medical Billing experience p
Accounts Receivable and collections
Invoicing and payment posting experience preferred
Microsoft Office Suite, Excel, and ICD 10 experience preferred
Account Management Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Deposit Services Clerk I
2017-BANK O-097-0010: Deposit Services Clerk I DepartmentDeposit Services City, StateSpringfield, MO Work ScheduleMonday
Friday; rotating Saturdays Shift Schedule8:30 am
5:30 pm M-F; 9:00 am
1:00 pm Sat Hours Per Week40 hours Job Grade 02 Job Responsibilities Under general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts.
These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and preparing reports.
Routinely works with internal and external customers, answering questions and assisting with the resolution of problems.Responsibilities and Duties:1. Responsible for handling telephone inquiries from customers and other bank personnel. (15% -E)2. Responsible for processing overdrafts, return items, deposits, and stop-payment orders.
This entails applying appropriate charges and notifying the applicable department(s) and customer(s). (25% - E)3. Responsible for reviewing daily overdraft reports, creating files, and updating all applicable records. (25% -E)4. May be responsible for handling all aspects of charged off accounts.
This includes either verbal and/or written communication with the customers in order to get the account in good standing. (20% - E)5. Prepares a variety of debit and credit tickets to process payments, corrections and/or adjustments. (5% - E)6. Assists with the reconciliation of various general ledger and other operating accounts. (5% - E)7.
All other special projects, reports and duties as assigned. (5% - M) Minimum Education & Other Requirements Must possess the knowledge and skills necessary to effectively perform the essential functions of this position. Must possess excellent interpersonal skills and be able to work professionally with all internal and external customers. Excellent personal computer skills (especially word processing and spreadsheets) and a high school equivalency are mandatory. Prior banking and/or collections experience preferred.Great Southern Bank is an Equal Opportunity Employer of Minorities, Females, Individual with Disabilities, Protected Veterans, Gender Identity, Sexual Orientation, or on any other basis prohibited by law.
Deposit Services Clerk I
2017-BANK O-097-0010: Deposit Services Clerk I DepartmentDeposit ServicesCity, StateSpringfield, MOWork ScheduleMonday
Friday; rotating SaturdaysShift Schedule8:30 am
5:30 pm M-F; 9:00 am
1:00 pm SatHours Per Week40 hours Job Grade02Job ResponsibilitiesUnder general supervision, but following established policies and procedures, as well as all applicable banking laws and regulations, including BSA and AML, is responsible for a wide range of clerical duties associated with servicing demand deposit and savings accounts. These duties entail processing deposits, overdrafts, stop payments, return items, reconciling, and preparing reports.
Routinely works with internal and external customers, answering questions and assisting with the resolution of problems. Responsibilities and Duties: 1. Responsible for handling telephone inquiries from customers and other bank personnel. (15% -E) 2.
Responsible for processing overdrafts, return items, deposits, and stop-payment orders. This entails applying appropriate charges and notifying the applicable department(s) and customer(s). (25% - E) 3. Responsible for reviewing daily overdraft reports, creating files, and updating all applicable records. (25% -E) 4.
May be responsible for handling all aspects of charged off accounts. This includes either verbal and/or written communication with the customers in order to get the account in good standing. (20% - E) 5. Prepares a variety of debit and credit tickets to process payments, corrections and/or adjustments. (5% - E) 6.
Assists with the reconciliation of various general ledger and other operating accounts. (5% - E) 7. All other special projects, reports and duties as assigned. (5% - M) Minimum Education & Other RequirementsMust possess the knowledge and skills necessary to effectively perform the essential functions of this position. Must possess excellent interpersonal skills and be able to work professionally with all internal and external customers.
Excellent personal computer skills (especially word processing and spreadsheets) and a high school equivalency are mandatory. Prior banking and/or collections experience preferred. Great Southern Bank is an Equal Opportunity Employer of Minorities, Females, Individual with Disabilities, Protected Veterans, Gender Identity, Sexual Orientation, or on any other basis prohibited by law. SDL2017
FEP Claims Refund Adjustment Analyst I, II Or III DOE
Overview Claims Refund Adjustment Analyst I, II or III DOE Tacoma, WA Responsibilities & Requirements Bring your claims processing experice to our Claims Refund Adjustment Analyst Role. In the Claims Refund Adjusment Analyst role, you will respond to a variety of requests for refunds and adjustments. Verify information and pursue payments from members and providers through negotiating payment plans. Capture and record accurate recovery savings in a timely manner. Claims Refund Adjustment Analyst I - Pay Level 9 Key Qualifications and Experience
Knowledge of medical terminology and ICD-9/CPT coding.
Previous claims processing experience.
Typing 30 wpm keyboarding skills or 8,500 keystrokes per hour with 95% accuracy.
10 key ability and proficiency with calculator.
PC experience and knowledge of Word and Excel or similar Windows software.
Ability to perform basic math calculations.
Demonstrated excellent customer service skills.
Ability to communicate effectively orally and in writing.
Ability to organize work and set priorities to meet deadlines.
Decision making ability.
Ability to listen and communicate appropriately while providing service to the community, members, member representatives in a positive and professional manner. Additional Minimum Requirements for level II - Pay Level 10
Ability to work independently with minimal direction and supervision.
Ability to meet deadlines and work under pressure.
Demonstrates the knowledge and ability to process multiple claim, refund and adjustment types and/or functions as established by the department.
Demonstrates a depth of knowledge to accurately handle complex claims.
Demonstrates advanced working knowledge of department software and systems. Additional Minimum Requirements for level III - Pay Level 11
Ability to process multiple claims types and product lines.
Demonstrated working knowledge of all reports, as applicable to the department.
Proven decision making and leadership skills About Us Regence employees are part of the larger Cambia family of companies, which seeks to drive innovative health solutions. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check is required. Regence is 2.2 million members, here for our families, co-workers and neighbors, helping each other be and stay healthy and provide support in time of need. We've been here for members more than 90 years. Regence is a nonprofit health care company offering individual and group medical, dental, vision and life insurance, Medicare and other government programs as well as pharmacy benefit management. We are the largest health insurer in the Northwest/Intermountain Region, serving members as Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (in Washington). Each plan is an independent licensee of the Blue Cross and Blue Shield Association. If you’re seeking a career that affects change in the health care system, consider joining our team at Cambia Health Solutions. We advocate for transforming the health care system by making health care more affordable and accessible, increasing consumers’ engagement in their health care decisions, and offering a diverse range of products and services that promote the health and well-being of our members. Cambia's portfolio of companies spans health care information technology and software development; retail health care; health insurance plans that carry the Blue Cross and Blue Shield brands; pharmacy benefit management; life, disability, dental, vision and other lines of protection; alternative solutions to health care access and free-standing health and wellness solutions. Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Need help finding the right job? We can recommend jobs specifically for you! Requisition ID2017-23845 Category (Portal Searching)Claims/Appeals
Coord-Rev Recovry Refund
Coast Healthcare is located in Cypress, CA Position Summary The Revenue Recovery Refund Coordinator/Collector is responsible for collecting overpayments generated from eligibility, claims, finance and erroneous cap deducts for multiple IPA’s. This position also assists the Revenue Recovery Department when needed with any task as set forth under the Revenue Recovery Department in general.
Write up all refund request and mail to appropriate party.
Log all refund request in Ezcap and on spreadsheets for tracking.
Review all refund checks that come in, log in Ezcap.
Reverse all refund checks in Ezcap.
Follow up on all requests, send past due notices.
Retract money in Ezcap for non- responsive providers.
Bill Eligibility Guarantee claims to H/P.
Bill Members when necessary.
Make phone calls when necessary.
Maintain thorough documentation and confidentiality.
Foster positive interaction and relationships with all internal departments, as well as cultivating positive working relationships with external contacts.
Performs other assigned duties/special projects on a needed basis. MWW
High School Education
Some college preferred
Experience with Excel
Prior experience working with an MSO and Medical Groups
Organization:Lakewood Regional Medical Center
Title:COORD-REV RECOVRY REFUND
Opportunity Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for:
Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment.
Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun.
Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being.
/ Licensure / Certification EDUCATION: Required: High School Diploma or its equivalency Preferred: Associate Degree
Required: Minimum 3 years experience in accounting, banking or hospital, medical office setting. Preferred: 4-5 years’ experience in accounting, banking or hospital, medical office setting. ICD and CPT Coding experience. KNOWLEDGE, SKILLS AND ABILITIES: Required:
Excellent verbal and written communication skills required. Ability to communicate with payors, regulatory agencies, hospital departments, physicians, patients and employees.
Excellent organizational skills
Ability to work independently
Proficient in excel and word Considerable knowledge of insurance and government rules and regulations. Preferred: ICD & CPT coding experience PHYSICAL REQUIREMENTS: Sedentary Work:
Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or; * A negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. HEARING / VISION: * Hear and differentiate low volume sounds in order to make judgments regarding actions needed
Hear alarm bells, verbal conversations, telephone voices and normal volume sounds
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more) TESTING/COMPETENCY: Must satisfactorily complete required workstation testing in Data Entry and Basic Excel and Word CONDITIONS OF EMPLOYMENT: * Annual flu shot
Annual TB test (if applicable to your job location)
Annual CBL’s (Safety at Work and Corporate Compliance)
Maintain licensure/certification/registry/listing without lapse (if applicable to your job) ## Job Description JOB SUMMARY: This position is responsible for accurately analyzing and performing the appropriate disposition of all revenue cycle credit balances and refund requests. Ensures that the disposition of credit balances are completed as defined in all Contractual, Regulatory and Corporate Compliance requirements. MAJOR WORK ACTIVITIES (MWA’S): 1. Analyze account credit balances to ensure accuracy of account for appropriate payments and adjustments according to regulatory laws and hospital contracts meeting all timely requirements. (30%)
Thoroughly reviews self pay credit balance accounts appropriately abiding by all insurance rules, regulations and contracts, processing patient refunds within 45 days of their occurrence.
Thoroughly reviews insurance credit balance accounts appropriately abiding by all insurance rules, regulations and contracts processing insurance refunds as necessary within 90 days of their occurrence.
Accurately post correct adjustments or reverses incorrect adjustments related to credit balances/ overpayment of accounts
Effectively communicates status with patients, payors, physicians and others. 2. Responds to requests. (20%)
Promptly responds to correspondence and communication regarding patient accounts for review and analysis.
Properly evaluates priorities and organizes time accordingly so that required activities are completed on a timely basis. 3. Follows prescribed procedures for the control documentation, verification and processing of refund request. (15%)
Ensures refund amount is correct and verified prior to submission for payment
Accurately enters required information into patient account notes so that responses to inquiries and patient account status can be responded accurately and timely
Maintains a comprehensive filing system for designated records and administrative data with appropriate indexing, so that documents can be retrieved easily by authorized persons searching for information. 4. Maintain acceptable level of quality and production standards as determined by supervisory review and audit of assigned account categories. (10%)
Notifies manager of possible or potential issues that may result in delays in processing credit balances. 5. Regulatory Logs and Reporting (15%)
Accurately identifies all credit balances that must be reported to government agencies
Prepares and submits the credit balance logs quarterly as mandated by federal /state regulations 6. Properly evaluates priorities and organizes time accordingly so that required activities are completed on a timely basis (with no more than 2-4 avoidable exceptions noted per year). (10%) WORKING CONDITIONS: Occurs under one-third of the time: Exposure to bloodborne pathogens Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles Additional information on Working Conditions: Sufficient mobility to travel within and between health system facilities. Ability to visualize the computer monitor and use automated communication devices such as fax, voicemail and email. iCARE - COMMITMENTS TO CARE: Communication I will create and engage in conversations of possibility. * I will be open to innovation and creativity. * I will listen to understand. * I will bring ideas for solutions and be open to alternative ideas. * I will be open to constructive feedback. * I will not engage or listen to negativity or gossip. * I will be positive when speaking about Cone Health, my department, and my coworkers. * I will be approachable. * I will focus on behaviors, not the person, during conflict. Accountability I will honor my word. * I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word. * I will honor my work agreement. * I will be “on the court” instead of “in the stands.” * I will follow up in a timely manner on commitments and requests. * I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. * I will protect patient safety (best practices: ex – hand hygiene). Respect I will assume the best of intentions and embrace differences. * I will collaborate and seek other people’s input. * I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. * I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. * I will ask the person directly involved when I don’t know. * I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. * I will care for myself while also respecting others. Empowerment I will own it, solve it, and celebrate it! * I will offer solutions when problems are identified. * I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. * I will take charge and do the right thing at the right time. * I will make decisions keeping a balance of service, quality, and cost in mind. * I will demonstrate Cone Health values. * I will seek opportunities to celebrate and have fun. * I will recognize good work. I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Exceptional People Providing Exceptional Care! Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community! Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS). Requisition Number: c20113 Position Title: Refund Representative
Department:* 50639-SW-Pt Acct Rev Integrity
Job Interest Category:* Clerical/Administrative
Job Interest (specific):* Other-Clerical/Administrative
Campus/Location:* Other Campus/Loc
Work Schedule:* 8 hour days M-F, 8 AM - 5 PM
Specific Work Schedule Detail:* M-F, 8 AM - 5 PM
Hours per week:* 40
Medical Refund Specialist
COMPANY OVERVIEWThis is an exciting time to join our dynamic organization. OPKO Health is a diversified healthcare company that seeks to establish industry-leading positions in large, rapidly growing markets, including pharmaceuticals, diagnostics, and biologics. OPKO's diagnostics business includes BioReference Laboratories, the nation's third-largest and fastest growing clinical laboratory over the last 35 years, which provides diagnostic testing to physician offices, hospitals, and clinics, among others, and GeneDx, a rapidly growing genetics and genomics laboratory that applies cutting edge technologies to make efficient clinical diagnostic testing and interpretation available for individuals with rare and common genetic conditions. Come join our team and become part of something big, by making our patients and customers the highest priority.
JOB DESCRIPTION Medical Refund Specialist Job Description Under the direction and supervision of Billing Manager; the Refund Specialist will process billing refunds with the goal of account accuracy and customer satisfaction with every encounter. A successful Refund Specialist works to facilitate resolution of refunds through attention to detail, problem-solving initiative and a dedication to efficient service for patients and insurance companies.
Key Responsibilities * Accurately and effectively research and resolve payment credits and offsets through a transfer of payments and/or initiation of refunds to patients, Medicare/Medicaid government payors and insurance companies.
Verify refunds are appropriately requested and completed Refund Request form.
Provides written response to insurance companies regarding refund requests.
Ensures compliance with applicable laws, HIPPA regulations, and company policies.
Contributes to the improvement of billing and cash posting procedures and processes.
Perform manual posting of various commercial insurance, Medicare/Medicaid government payors, and patients.
Escalates problem accounts to management as required by circumstances.
Performs other duties as assigned. Skills /
* Experience working in healthcare within an office setting needed
Working knowledge of medical billing preferred
Working knowledge of ICD10, HCPCs and CPT codes
Moderate proficiency with Microsoft Excel needed * 2+3 years medical payment posting/billing experience preferred.
High School diploma or GED equivalent.
Ability to exercise discretion on sensitive and confidential matters.
Demonstrated ability to communicate effectively on the phone, in writing, and via email.
Demonstrated computer skills with data entry software.
Ability to apply mathematical concepts and calculations.
Ability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures.
Ability to work in a team environment. BioReference Laboratories is an Equal Opportunity Employer
Job Title:* Medical Refund Specialist
Location:* ELMWOOD PARK , NJ 07407 Req Number: BRL-17-2130
Credit Refund Administrator
Aspen Dental is on a mission to give America a healthy mouth. As the nation’s premier dental services organization, we provide expert business, marketing and administrative support to the fastest growing, branded network of dental practices in the country. We take the load off of practitioners to free them up to do what they do best: practice dentistry. Together, we put patients at the heart of everything we do. We are very pleased to offer a new opportunity to join our dedicated team as a Credit Refund Administrator. This position will assist the team in the timely and accurate processing of refunds to our patients, insurance providers, and third party credit providers. The outstanding individual selected for this role will emulate and build on the core values of the company as well as the personal attributes necessary for success in this role including; Customer Focus
Dedicated to meeting the expectations and requirements of internal and external customers. Drive for Results
Can be counted on to exceed goals successfully, pushes self and others for results. Ethics and Values
Adheres to an appropriate and effective set of core values and beliefs Managing Vision and Purpose - is optimistic; can inspire and motivate vision and sense of core purpose. Initiating Action
Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Planning and Organizing
Establishing courses of action for self and others to ensure that work is completed efficiently. Positive Disposition
Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting outlook on what the future holds and the opportunities it might present. Quality Orientation
Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Essential duties of this position will include:
Working closely with the Offices, the Patient Satisfaction and Finance Departments to review patient accounts with credit balances to determine patient or provider refunds
Reviewing aged accounts to make sure credit is properly stated, prior to refunding aged credit.
Communicate with offices to alert them of large credits that will be refunded, if an appointment is not scheduled with a patient.
Perform miscellaneous account reviews for accuracy of credits
Provide general administrative support to department as directed
Education Level: High School diploma + 1-3 years general office administration experience with a mid-large size organization
Highly proficient with Microsoft Office Suite (Outlook, Word, Excel, and Access)
Basic understanding of the Dental Industry and the AS400 software system
Takes personal ownership of job responsibilities.
Great communication skills and proven success in the delivery of superior customer service
Acute attention to detail with superior time management, prioritization, problem solving and analytical skills required
Works well in a team driven environment Aspen Dental Management, Inc. Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists. Street: 281 Sanders Creek Parkway Travel: 0% External Company URL: www.aspendent.com
Kforce has a client in search of a Refund Specialist in Irwindale, CA.Essential Duties:
Run weekly reports to review for new and past due overpayments
Review and analyze statistical data relating to claim history
Prepare a monthly report to the management team which provides consistent activity, tracking and performance measures as a result of collections, overpayments, refunds, and voids, and allocation of all monies received
Prepare reports for Accounting to handle processing of refunds
Refund insurance companies/patients
High School diploma or equivalent * 1 years of experience in medical collections or reimbursement Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Physician Services Group (PSG) is a part of HCA the world’s largest for-profit healthcare provider. Our mission at PSG is to practice the best medicine, produce superior patient experiences, achieve operational excellence and collaborate with other health care partners, so that the communities we serve reap the benefits of high-quality, cost-effective care. With over 13,000 employees nationwide, the medical teams at PSG support over 800 physician practices and have over 9 million patient encounters annually. Career opportunities are extensive for top talent. With an Accounting department of over 200, PSG has a dedicated training team who provide not only the latest in industry updates, but work with accounting leadership to help each team member progress and prosper. The HCA organization as a whole has many accounting and finance opportunities throughout the country and many of today’s leaders got their start within the Physician Services Group. General summary of duties: * Processes refund requests, handles check disbursement.
Duties include but are not limited to: * The Accounts Payable Refund Specialist processes refund requests, matching and mailing of Insurance refund checks, voiding of returned refund checks and recon of 3rd party companies refunds.
Check refund requests for correct payee name, Company Identification number (COID#) and General Ledger Account# and dollar amount.
Process Government refunds within 30 days and enter info into OPTS Tracking system.
Troubleshoot with CBO’s, 3rd party billing companies and others as needed.
Participates in educational activities.
Maintains strictest confidentiality.
Performs related work as required. Knowledge, Skills & Abilities: * Skill in use of computer and calculator.
Ability to examine documents for accuracy and completeness.
Ability to prepare records in accordance with detailed instructions.
Ability to work effectively with co-workers as a team member.
Ability to communicate clearly.
Experience: * Minimum one year of experience in Data entry and working in an office environment is required.
Job:Admitting Registration Clerical & Scheduling
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