Dial Brusher Job Description Sample
Sun Dial Host/Hostess AM (Part Time)
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road.
Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc.
Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Manager Of Sun Dial Restaurant & Bars
Posting Date Mar 09, 2018
Job Number 1800095S
Job Category Food and Beverage & Culinary
Location The Westin Peachtree Plaza, Atlanta, Atlanta, Georgia VIEW ON MAP
Brand Westin Hotels & Resorts
Position Type Management
Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
Education and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures and maintains the productivity level of employees.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Ensures staff understands local, state and Federal liquor laws.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishes guidelines so employees understand expectations and parameters.
Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
Handles guest problems and complaints.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
Ensures corrective action is taken to continuously improve service results.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Ensures employees are treated fairly and equitably. Strives to improve employee retention.
Ensures employees receive on-going training to understand guest expectations.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Strives to improve service performance.
Ensures recognition is taking place across areas of responsibility.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Lecturer In Communication Studies - Dial Center For Written & Oral Communication
The Dial Center for Written & Oral Communication at the University of Florida, College of Liberal Arts and Sciences, invites applications for the position of Lecturer in Communication Studies to begin August 16, 2018. The position is a nine-month, renewable non-tenure accruing lecturer appointment with an opportunity for advancement in UF's lecturer track.
Responsibilities of the position include:
Teaching three undergraduate courses per semester as staffing needs dictate including both foundational and other courses in the candidate's area of specialty; establishing an internship program for minors and developing relationships with community resources and alumni; and providing service to the department, the university, and the profession.
The role of lecturers is highly valued by the Center and the University. To encourage and facilitate their professional development, lecturers at the University of Florida are eligible for promotion through the ranks of Lecturer, Senior Lecturer, and Master Lecturer.
Founded in 1996, The Dial Center at the University of Florida is an energetic and productive program charged with developing innovative approaches to improve the communication skills of UF's students. Maintaining one of the largest minors in the College of Liberal Arts and Sciences, the Center offers a wide range of Communication Studies courses in public address and rhetoric, interpersonal communication and group/team communication.
With students from all over campus taking our courses, the Center teaches close to 3000 students each year. Presenting a number of experiential opportunities for UF students, the Center's Speech Lab is staffed by undergraduate consultants and provides assistance with every aspect of public speaking to anyone in the university community. We also have an Ambassadorial outreach program as well as the UF Speech & Debate Team with its traveling competitive squads in policy debate and speech and an on-campus public debate squad. Beyond the classroom, Center faculty are very involved on campus, with their research, and with their professional organizations.
The University of Florida is an equal opportunity institution dedicated to building a broadly diverse and inclusive faculty and staff. The Center is committed to creating an environment that affirms that diversity across a variety of dimensions, including ethnicity/race, gender identity and expression. We would welcome applicants who can contribute to such an environment through their scholarship, teaching, mentoring, and professional service including women, members of minority groups, protected veterans, and individuals with disabilities.
The university and greater Gainesville community enjoy a diversity of cultural events, restaurants, year-round outdoor recreational activity, and social opportunities, including organizations that support the interests of people from varied backgrounds. To learn more about UF's commitment to diversity and inclusion, see http://president.ufl.edu/initiatives/inclusion-engagement/events/.
The salary is competitive and commensurate with qualifications and experience, and includes a full benefits package.
A Ph.D. is preferred with an emphasis in Communication Studies or closely related field (M.A. will be considered if other qualifications are outstanding) and a documented record of excellent teaching is required.
The ideal candidate will have: a Ph.D. in Communication Studies or closely related field (M.A. will be considered if other qualifications are outstanding); demonstrated excellence as a teacher with evidence of a strong interest in experiential learning, such as directing internships or coordinating community-based outreach; a track record of teaching public speaking and other human communication courses including theory/research; experience teaching online courses and working with diverse populations; and a record of scholarly research and conference presentation.
Special Instructions to Applicants:
For full consideration, applications must be submitted online at http://explore.jobs.ufl.edu/cw/en-us/listing/ search job 506516, and must include: (1) a letter summarizing the applicant's qualifications, statement of teaching philosophy, and interest in the Center along with a complete curriculum vitae, (2) recent course evaluations demonstrating excellence in teaching, and (3) names and email address for three references. After review, the hiring department will contact the listed references via email requesting their reference letters to be uploaded directly to the application website.
Review of applications will begin on March 9, 2018 and will continue until the position is filled. You may send email inquiries about the position to Diana Nagy, Chair of the Search Committee (firstname.lastname@example.org), but be aware that all materials must be submitted via the online application as outlined above.
Final candidate will be required to provide official transcript to the hiring department upon hire. A transcript will not be considered "official" if a designation of "Issued to Student" is visible. Degrees earned from an education institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by National Association of Credential Evaluation Services (NACES), which can be found at http://www.naces.org/.
The University of Florida is an equal opportunity institution dedicated to building a broadly diverse and inclusive faculty and staff. If an accommodation due to a disability is needed to apply for this position, please call 352/392-2477 or the Florida Relay System at 800/955-8771 (TDD). Hiring is contingent upon eligibility to work in the US. Searches are conducted in accordance with Florida's Sunshine Law.
Health Assessment Required:No.
Maintenance Repair Technician II
Submit a Resume and Cover Letter* during the announcement period listed above to:
ATTN: Carlene Smith
900 N Stiles Ave, Ste. 200
Oklahoma City, OK 73104-3234
This position is located at Cherokee State Park in Disney, OK.
- Cover Letter must include a current address and telephone number, as well as the title of the position for which you are applying.
Pursuant to 21 O.S. – 481, Oklahoma Tourism and Recreation Department (OTRD) avoids hiring relatives of individuals already employed by OTRD. The OTRD Nepotism Policy (P121) is strictly enforced, therefore, managers are strongly discouraged from hiring immediate family members. Please indicate on your application or cover letter if you have any relatives or friends that are employed at OTRD.
TO BE CONSIDERED:
Any individual may apply for an unclassified posting.
Employment Application must be postmarked by the closing date of announcement.
OTRD is an Equal Opportunity Employer.
Reasonable accommodation to individuals with disabilities may be provided upon request.
MAINTENANCE REPAIR TECHNICIAN II – Pool (5367)
Under general supervision, performs semiskilled and skilled task in one or more of the various building trades.
EXAMPLES OF WORK PERFORMED:
Erects, maintains and repairs various types of buildings, sheds, scaffolds, forms, frames, fences and other structures; alters, repairs, and maintains doors, floors, partitions, stairways, windows, screens and miscellaneous wooden fixtures; fits and glazes glass in windows and doors; maintains and repairs various types of roofs; in the carpentry shop, operates planers, joiners, various power saws, routers and drill presses.
Installs, maintains and repairs valves, faucets, traps, sinks, wash bowls, water, sewage, gas, air and steam lines; bends, cuts, reams and threads pipe using stocks and dies, power threaders and power saws; cleans and maintains various hand and power tools; installs, maintains and repairs wiring, power appliances, light fixtures, receptacles and switches; replaces light bulbs; utilizes standard and specialized electrical test apparatus such as voltammeters, ammeters and ohmmeters.
Constructs and maintains concrete and other foundations for building, machinery and equipment; mixes mortar and lays common brick, face brick, cinder block, concrete block and stone; constructs forms and mixes and finishes concrete.
Prepares new and old surfaces for finished by use of sandpaper, burners, scrapers, brushers and sanding machines; putties, plasters, caulks or otherwise fills and repairs cracks and holes; applies finish by brush, roller or spray gun.
Operates trucks and other motorized vehicles in the performance of assigned duties; performs minor maintenance on motorized vehicles.
Cleans and maintains tools and equipment.
Oversees pool maintenance and operations.
Performs related work as required and assigned.
KNOWLEDGE AND SKILLS:
Knowledge of the tools, equipment, materials and methods utilized in the building trades; and of the hazards and safety precautions of the building trades.
Skill in following oral and written instructions; and in performing building maintenance and repair.
EDUCATION AND EXPERIENCE:
Three years of experience in one or more of the building trades or equivalent combination of education and experience. Knowledge of HVAC and water plant operations knowledge is preferred.
In order to operate state-owned vehicles in the performance of regularly assigned duties, the successful applicant must possess a valid Oklahoma driver's license at the time of appointment. Some positions may require the employee to obtain: Class C Water Plant Operator License, Class C Water Lab License, and Class I waste Water (Sewer) License within 2 years of employment.
Veteran's preference points apply only for initial appointment in the classified service.
Director, Outbound Compliance And Dialing Strategy
RegularLocations: New York, NY
Position Type: Regular
This position will serve as an application subject matter expert on outbound telemarketing compliance and customer contact related projects, and serve as a consultant to the business on improving outbound compliance and customer calling effectiveness. The Outbound Compliance and Contact Strategy Manager will be responsible for managing and administering both manual and automated calling functionality as well as productivity reporting for multiple outsourced vendors managing 2,000+ outbound agents. Duties include, but are not limited to development of outbound compliance application, calling technology partnerships and system/process development, management of all calling list production including list penetration, dialer campaigns, contacts per paid hour and over-arching contact strategy. Our outsourced operation consists of 8+ vendors, 30+ individual call center site locations and over 2,000 outbound call center agents.
Duties and Responsibilities:
Work closely with legal and business intelligence departments to develop and maintain compliant dialing structure and practices and parameters for Federal and State Do Not Call, Enterprise Do Not Call, legal calling time, Wireless and Landline classification and outbound dialing attempt limit requirements.
Understand and interact with SXM legal and industry resources to maintain an accurate and up to date assessment of all requirements for outbound dialing as dictated by the FTC, FCC and other regulatory bodies, to include up to date practices and interpretations of ATDS technology and Wireless/VOIP vs. Landline dialing applications.
Strategize, execute and manage outbound dialing strategy for multiple vendors to ensure campaigns are penetrated compliantly and efficiently while effectively meeting established business goals and scorecard parameters.
Implement comprehensive contact and list penetration strategies based on analytics which encompass manual, and predictive dialing campaigns.
Develop, analyze and distribute production statistics and identify trends to help determine the need for strategy changes and/or technology improvements.
Optimize daily performance on the Dialing and Telephony platforms and works closely with Work Force Management resource, both internal and vendor, to ensure appropriate staffing levels are in place to meet and exceed the necessary outbound call/contact volume.
Responsible for day-to-day administration and monitoring of manual and predictive dialer system including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies.
Manage calling performance metrics to world class standards including service levels, occupancy and call routing to ensure KPI's are surpassed.
Execute dialer strategy for multiple internal marketing clients and dozens of individual campaign.
Manage daily campaign strategies and ensures all record/campaign loads are penetrated efficiently and effectively.
Responsible for development, testing, implementation and production of daily business reporting.
Completes regular Quality Assurance monitoring of the dialer systems and processes.
Function as primary point of contact to our technology providers and managed services teams provided by such (both network and technology) and acts as an advocate for team strategic insight, results and makes recommendation for process/system changes.
Identify and implement process improvements.
Responsibility for all aspects of direct management of any resources, currently assigned or assigned in the future, to outbound list management activity, with ownership of:
Development, management and tracking of progress against annual goals,
Personal development of direct report performance on assigned responsibilities,
Driving professional growth and development of assigned resource within the SiriusXM organization and the outsourced management industry,
Management of direct report scheduling, travel and expense approvals.
Bachelor's degree and/or equivalent combination of education and experience required.
Requires eight to ten years of large-scale, outbound sales call center experience.
Five to seven years of outsourced vendor management in the call center industry desired.
Strong background in Outbound call center compliance.
Strong background in direct to consumer sales marketing, measurements and reporting, quality processes, retention and contract administration.
Understanding of call center best practices, forecasting/scheduling, dialer and manual outbound customer contact management, and Dialing platform/telecom/CRM applications is preferred.
Strong analytical skills with excellent computer skills.
Ability to interact with all levels of management including executive level.
Self-motivated, self-starter, and takes initiative.
10% - 15% travel domestic/international (Valid Passport Required).
Effective communication verbal and written skills.
Excellent time management and organizational skills, attention to detail and problem solving skills and demonstrated analytical competencies.
Commitment to "internal client" and customer service principles.
Ability to work independently and in a team environment.
Strong interpersonal relationship and management experience preferred.
Ability to pay attention to details and be organized.
Ability to handle multiple tasks in a fast-paced environment.
Willingness to take initiative and to follow through on projects.
Excellent written and oral communication skills.
Interpersonal skills and ability to interact and work with staff at all levels.
Must have legal right to work in the U.S.
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
Strong understanding of outbound dialing technologies for both automated and manual systems.
Equal Opportunity/Affirmative Action Employer
- Minorities/Females/Protected Veterans/Disabled.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
Cardiologist - Salem
Wanted Cardiologist to a reputed hospital in Salem Tamilnadu.
Male or female candidates
Fresher or experienced.
275000 to 350000 Rs per month
Salary Negotiable best in the industry
Workforce Management Specialist
RAISE THE BAR
Mass Markets is a rapidly growing, industry leading business process outsourcing, and software development organization. As a high growth organization with an entrepreneurial culture, we are committed to a high octane, fun, and collaborative work environment. As a member of the Mass Markets team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction, and growth.
Employee Stock Contract
Opportunity for Advancement
Full Medical, Dental & Vision Benefits
Paid Time Off and Paid Holidays
Flexible Work Schedule
Work at Home Opportunity
Company Paid Cell Phone
Positive Team Environment
Great Office Environment
WORKING AT MASS MARKETS
At Mass Markets' we believe our culture is critical to our success as we continue to grow. It goes beyond recruiting and is bigger than any one person. People and culture are our competitive advantage and our reason for coming to work each day. We believe that we best serve our customers and our stakeholders by ensuring that our team is happy, high energy, innovative and driven. It may be a desk job, but it is far from boring (NOT BORING DESK JOB). Internally as a team and with our customers and partners, we strive to deliver an exceptional experience. We are not an ordinary company; we don't want our people to be ordinary, and that means providing a unique and fun environment, competitive compensation and treating people right. In everything we do and in the high impact results we deliver, we strive for EXCEPTIONAL.
Following a short and fun, best in class inside service, sales, and product training, you will jump right into earning bonus, winning contests and having and a great time delivering exceptional as part of our high-performance team. This a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year.
HOW DO YOU KNOW IF THIS POSITION IS RIGHT FOR YOU?
You love talking; people even say you should get paid for talking (perfect fit!)
You thrive in exciting environments and enjoy a challenge
You enjoy earning a bonus when you do a good job
You enjoy talking to people and learning new things
You believe personality is important in a persona and in a job
The Workforce Management Analyst is responsible for managing all WFM tasks, including: analyzing center and agent historical performance; generating and overseeing schedules and schedule adherence; preparing and distributing intraday operational and client reporting; monitoring WFM key performance indicator (KPI) metrics to ensure all goals are being met; managing dialing campaigns. Specific duties include:
Administration of WFM system
Track, analyze and report performance
Manage employee information changes
Manage scheduling process
Communicate with management and operations team to ensure compliance with client and company dialing standards
Modify call routing and campaign dialing to ensure calls are handled and dialed appropriately
Address associates as it pertains to occupancy
Subject to fill-in for other departments based on business needs
Perform other duties and assignments as directed
One year of collections or call center experience
Proficient in MS Office suite
Ability to effectively communicate with multiple levels of managements
Strong analytic skills
Self-motivated and dependable – must excel in a minimally managed position
As an Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.
On October 1st, 2015, TMone's original founder Anthony Marlowe bought back 100% of TMone, LLC from Enhanced Resource Centers (ERC) and re-branded it Mass Markets to reflect the XaaS vision of the company. Mr. Marlowe started on the phones as a telesales agent for a major Fortune 500 telecommunications company, and turned it into a colorful career. Mass Markets' holding company is Marlowe Companies Inc. (MCI, LC), which is a wholly owned Iowa City Capital Partners, LC company. Mass Markets is redefining how cloud-based technology and business process outsourcing meet.
Specifically, Mass Markets is a unique provider of Anything-as-a-Service (XaaS) solutions, and an aggressive mid-market Business Process Outsourcing (BPO) firm with the technological capabilities of the "big box aka Global BPO's". Our clients benefit from direct interaction with highly tenured and experienced industry veterans that have successfully serviced a number of the fortune 500 companies. Our sophisticated, innovative, and Managed Service Platform Products (MSPP) solutions are levered to translate client's requirements into operational excellence. Our USA-based facilities and robust information technology capabilities integrate seamlessly with B2B and B2C customer life cycles. We are sales and service experts that thrive on being the top performer for our clients.
Front and back office BPO resource groups all come with battle-tested leadership experience that is unmatched across the highly competitive landscape we operate within. Mass Markets' BPO customers utilize our Infrastructure and Big Database-as-a-Service (BDBaaS) at no additional cost. Mass Markets also uniquely offers Education Software-as-a-Service (ESaaS) models including role-play and immersive simulation training solutions for each engagement where appropriate. Mass Markets enables our clients to tailor different expense models to their exact needs. These include subscription-based, usage-based, per hour, per contact, and market determined pricing for communication services, Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) offerings.
Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.
Overall, Mass Markets excels at customizing scalable solutions to meet our client's strategic objectives through the development of long term partnerships.
At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource! Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn generous paid time off as well as paid holiday's and paid training opportunities.
Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets and even cars.
All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period.
As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.
Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.
For more information visit www.massmarkets.com
ResponsibilitiesVariableQualificationsSenior Vice President
Provide Tier II level resolution and customer support to all VoIP issues across the enterprise
Troubleshoot common VoIP issues including identifying and correcting issues with endpoints, trunks, dial plans, and profiles;
Requires recent, hands-on technical experience supporting unified communications and Voice over IP (VoIP) telephony services;
Responsible for the administration and maintenance of a large Cisco campus wide enterprise VOIP network;.
At least five years of experience implementing, troubleshooting, and documenting converged networks interconnecting endpoints, gateways, and teleconference bridge products.
Must possess a strong understanding of telecommunication circuits (DS-0, DS-1, DS-3, T-1, T-3, PRI, and BRI) and multimedia protocols (H.323, SIP, SCCP, MGCP, RTP, RTSP, RTCP, etc.).
Bachelor's degree in Computer Science, Engineering or a related technical discipline;
Must have recent hands-on experience with the following tools and technologies:
Cisco Call Manager
Cisco Unified Communications Manger 8.x
Cisco Servers (VM and traditional platforms)
Cisco Unified Contact Center Express
Cisco IOS 12.x/15.x
Perl scripting language for automating configuration changes
Other recent hands-on experience must include:
Troubleshooting common VoIP issues (identifying and correcting issues with endpoints, trunks, dial plans, profiles, etc.);
Experience with DOD, DISA STIG, and DIA VoIP security requirements and the ability to meet and/or mitigate security requirements;
Configuring Cisco routers to act as VoIP gateways;
Managing conferences through the MCU/MCS;
Troubleshooting common VTC issues (identification of failed endpoints, bandwidth saturation, misconfigured conferences, etc.);
Good understanding of system networking over diverse topologies and environments and the limitations and advantages of different network/system architectures;
Troubleshooting installation and break/fix issues associated with Voice and/or Video over IP products and integrating these components within heterogeneous network environments involving legacy PBX systems and the PSTN;
Supporting voice end-users, coordinating with Cisco TAC, and telecommunication carriers' Tier 2 and 3 support groups, tracking and escalating trouble tickets, and working with end-users;
Deploying and maintaining server-based and router-based dial plans;
Licensing of devices and servers (VoIP and DVTC);
Reviewing Ethernet packet captures using tcpdump, Ethereal, Wireshark, etc., study network traffic flows, read interface statistics and identifying network connectivity and performance problems affecting Voice and Video over IP communications.
Recent experience troubleshooting voice and video problems in an enterprise or service provider environment is a big plus;
Experience modifying firewall rule sets and/or effectively communicating firewall rule changes to ensure multimedia applications are capable of successfully traversing across firewalls is a plus;
Recent experience as a Linux and/or Windows System Administrator is a big plus.
Alcoa Corporation is a global industry leader in the production of bauxite, alumina and aluminum, enhanced by a strong portfolio of value-added cast and rolled products and substantial energy assets. Alcoa Corporation draws on the innovation culture, customer relationships and strong brand of ParentCo.
Previously known as the Aluminum Company of America, ParentCo pioneered the aluminum industry 128 years ago with the discovery of the first commercial process for the affordable production of aluminum. Since the discovery, Alcoa aluminum was used in the Wright brothers' first flight (1903), ParentCo helped produce the first aluminum-sheathed skyscraper (1952), the first all-aluminum vehicle frame (1994) and the first aluminum beer bottle (2004).Today, Alcoa Corporation extends this heritage of product and process innovation as it strives to continuously redefine world-class operational performance at its locations, while partnering with its customers across its range of global products. We believe that the lightweight capabilities and enhanced performance attributes that aluminum offers across a number of end markets are in increasingly high demand and underpin strong growth prospects for Alcoa Corporation.Alcoa Corporation's operations encompass all major production processes in the primary aluminum industry value chain, which we believe provides Alcoa Corporation with a strong platform from which to serve our customers in each critical segment.
The incumbent must be able to perform in a team environment focused on Reliability Excellence
principles. Knowledge in predictive maintenance practices with an understanding in vibration analysis, infrared imaging, oil sampling, and ultrasonic technologies. Must be able to read, understand and safely
follow; written maintenance work plans, instructions, manuals, blue prints, and schematics. Repair and adjust; valves, pumps, fans, agitators, compressors, conveyers, power transmission equipment,
associated with; hydraulic systems, pneumatic systems, water systems, gas & coal combustion systems as well as fabricate & install; guards, brackets, and structures.
I. Essential Duties
1.Perform basic mathematical skills, layout procedures and calculations
2.Use basic hand, power and machinist tools
3.Read blueprints, schematics, manuals correctly
4.Utilize safety in all areas of the work environment
5.Perform pipe fitter skills
6.Performhydraulic and pneumatic skills
7.Perform rigging skills
8.Operate equipment (mobile crane, forklift, man-lift, etc.)
9.Perform repairs and adjustments on; valves, pumps, fans, agitators, compressors, conveyers,
power transmission equipment, associated with; hydraulic systems, pneumatic
systems, water systems, gas & coal combustion systems (including setting and alignment).
10. Perform welding and cutting skills
11. Fabricate & install sheet metal, brackets, guards & structures
12. Use personal computer for obtaining information, documenting time, computerized training, etc.
13. Perform housekeeping
14. Participate in all required training, safety activities, etc.
15. Perform equipment and system troubleshooting, preventative maintenance and
predictive maintenance as required.
16. Understand and apply Alcoa business systems principles
Including but not limited to: precision instruments (i.e. micrometers, dial indicators, dial calipers, feeler gauges, etc.), basic mechanics hand and power tools (i.e. drills, impacts, hammers, screw drivers, end wrenches, socket drives, pliers, hack saws, pipe wrenches, adjustable wrenches, Allen wrenches, torque wrenches, grinders, sanders,, pipe threading and cutting equipment, taps and dies, squares, levels, files, brushes, plum bob, chisels, punches, band saws, chop saws, micrometer, dial indicator, dial caliper, feeler gauges, oxygen/acetylene and electric welding equipment,
electronic alignment equipment), operate overhead cranes, hoists, and
III. Safety Equipment/Personal
Safety glasses, Hard Hat, Safety Boots (Metatarsal, electrical hazard, grounded, steel toed), 100% cotton clothing, long sleeves, gloves, slicker suit, rubber footwear, hearing protection, respirator, fall control harness.
Must have a high school diploma or GED with a minimum of 3 years full-time light to heavy industrial work experience with strong mechanical skills.
All your information will be kept confidential according to EEO guidelines.
Aircraft Mechanic 2 (A/C Mechanic Quality Control)
Business Line Government
Position Title Aircraft Mechanic 2 (A/C Mechanic Quality Control)
United States of America - Alaska
Eielson Air Force Base
AECOM is currently seeking a qualified Aircraft Mechanic II (A/C Mechanic Quality Control) in support of our U.S. Air Force aircraft support equipment at Eielson Air Force Base, AK.
The Quality Control personnel shall ensure maintenance is performed and documented correctly IAW Government directives & applicable technical data. Shall prepare and implement Quality Control Plan.
Have a thorough knowledge of aircraft mechanical components, repair process and replacement of parts. Knowledge of technical publications is required.
Job requirements: must have a thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts, requires broad knowledge of aircraft sheet metal/structural modifications and repair, must have basic knowledge of electrical theory, must have thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers. This job requires working knowledge of technical publications.
The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records. Must be able to prioritize workload to maintain schedules on assigned projects.
Candidates must apply online through the internal portal.
For further information call James D. Johnson at 678-489-3796 IND-MRG
Must be a High School graduate or equivalent with a minimum five (5) years actual and recent intermediate/depot level aircraft maintenance experience required..
Must have completed military aviation maintenance training or aviation maintenance technical school curriculum or possess a certification from an accredited ASNT school.
Must have a thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts, requires broad knowledge of aircraft sheet metal/structural modifications and repair.
Must have basic knowledge of electrical theory.
Must have thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers.
Must be able to prioritize workload to maintain schedules on assigned projects.
Knowledge and use of special tools/equipment required to perform assigned maintenance tasks is mandatory.
Must possess a detailed knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, cable tensiometers, sheet metal brakes and sheers, etc.
Must be able to meet physical requirements associated with and/or pass any medical examination requirements related to performing daily assigned tasks.
Must successfully pass a pre-employment drug screen and a government background check.
Must be able to speak, read, write and understand English.
Must be able to obtain and maintain a government security clearance.
Desired experience is for F-16 or other fighter aircraft.
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide.
It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow.
AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster.
NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.
Job Category Maintenance
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 179761BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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