Dictating Transcribing Machine Servicer Job Description Sample
Customer Servicer Specialist
Summary of Responsibilities:
The primary focus of the Customer Service Specialist (CSS) is to assist non-delinquent customers by courteously answering and addressing issues in an effort to satisfy our customer's needs. The CSS receives inbound customer calls to professionally assist customers with billing discrepancies, payoff and statement inquiries as well as negotiate future payment arrangements in accordance with company policies and procedures. The CSS must balance taking the time to resolve non-delinquent accounts while doing so in an expedient and professional manner. The CSS will have the ability to diagnose and diffuse upset customers by utilizing listening and bridging skills. All known trends shall be communicated to management in an effort to mitigate unnecessary calls, customer complaints and potential delinquency.
Answer calls, service accounts and collect in accordance to all state and federal laws inclusive of Fair Debt Collection Practices Act (FDCPA).
Resolve issues swiftly by achieving low Talk Times and a higher Calls Handled per Hour rank
Meet assigned standards and expectations as required.
Ensure accounts are worked according to business strategy and within Quality Assurance guidelines.
Determine the reason for customer inquiry and assist the customer in resolving the problem permanently, to avoid any further delinquencies.
Educate the customer about the terms of the contract.
Adhere to company policy and procedure.
Special projects as requested
Performs other duties as assigned
Bachelor's degree preferred; Equivalent combination of education and experience may be substituted in lieu of degree.
Customer Service or Collections experience preferred.
Excellent communication skills a must.
Excellent organizational and time management skills.
PC/Windows knowledge preferred.
Ability to maintain confidentiality.
Ability to maintain understanding of collection laws including FDCPA.
Overtime work may be required throughout the year
Shifts and/or schedules may change throughout the year as dictated by management and business needs
POL - Aircraft Servicer
Jacobs is one of the world's largest and most diverse providers of full-spectrum technical, professional and construction services for industrial, commercial and government organizations globally. The company employs over 74,000 people and operates in more than 40 countries around the world.
Primary duties shall include aircraft refueling and servicing procedures, following appropriate regulation and manuals, as well as snow removal and runway sweeping procedures.
Other Duties include:
Receiving bulk and packaged POL products from government supply or contract delivery.
Must have familiarity with and be able to identify products by visual and American Petroleum Institute (API) gravity tests.
Selects and submits samples of POL to laboratory for quality testing.
Loads and unloads POL supplies from storage areas, aircraft, and trucks.
Complies with all safety requirements.
Inspect storage facilities and report to the airfield manager.
Perform operator's maintenance on dispensing equipment.
Inspects refueling trucks, vent pumps, pressure hoses and removes water and contaminants from filters and separators.
Performs petroleum accounting, inventories stock, complies daily and end of month fuel usage reports and provides copies as necessary.
Requests needed POL supplies to replenish expended stock as necessary.
Refuels and defuels aircraft and support equipment.
Prepares for and accompanies inspectors on all inspections.
Shall maintain records of Aqua Glo test and Millipore tests.
Conducts training and maintains and updates files on hazardous waste.
Tracks and accounts for all material safety data sheets, and a hazardous waste minimization plan.
Maintain accumulation logs and storage area.
Containerizing, labeling, and transporting hazardous waste to the appropriate turn in areas.
Attend all post environmental action meetings and any training required by Dugway Proving Ground.
Hazardous waste SOP for Michael Army Airfield.
Must possess at a minimum or be able to obtain within 90 days of hire, a Utah Class "B" Commercial Driver's License.
Must have or be able to obtain the 40 hour HAZWOPER Certification, IAW 29 CFR 1910.120 (Hazardous Waste Operations and Emergency Response), within 90 days of hire.
Additional duties may be required as needed.
Education and Experience:
Specialized training in providing ground services for aircraft. Experienced in fueling aircraft, directing ground traffic, securing aircraft in parking position, and other aircraft support. Experienced in the operation of aviation ground support equipment.
Generally this environment consists of an airfield, hangar, can involve inside or outside work depending on task. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including hot and cold climates. Needs to be able to work well with co-workers and all levels of management. Hazards on job or unusual environmental consist of those typical of an airfield / active runway environment. Office is located on site in Government spaces at: Dugway Proving Ground, UT.
Work may involve sitting or standing for extended periods of time.
Position may require filing, typing, and reading from a computer screen.
Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner.
Must be able to lift and carry up to 25 pounds.
There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required.
Equipment and Machines
Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work related tools as required. Equipment and supplies typical of an airfield environment to include: sweeper, fuel truck, lavatory truck, stair truck and tow truck.
Airfield hours will be between Monday-Saturday 6:00 a.m. – 9:00 p.m. Individual shift will be determined upon hire. Regular attendance of scheduled hours is extremely important, but not critical, except for deadlines and meetings.
Punctuality and regular attendance are necessary to meet deadlines. Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements. Overtime, nights, weekends, and holidays may be required as needed.
Other Essential Functions
Must demonstrate professional behavior at all times when dealing with customers, management and co-workers.
Must have clear, concise and accurate communications skills in English, both verbal and written.
Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others.
Must maintain a positive work atmosphere by behaving and communicating in a professional manner.
Independent personal transportation to office or work site is required.
When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.
The Jacobs System Lifecycle Group (SLG) enables the success of Department of Defense (DOD) and other Governmental organizations by providing unmatched systems life-cycle solutions. As a partner to our clients, we focus on innovative and cutting edge solutions that drive value. We take pride in sustaining a strong culture by remaining true to our three Core Values: We are a Relationship-based; Growth is an Imperative, and People Are Our Greatest Asset. Jacobs offers a partnership in which you can grow personally and professionally with the advantages of strong leadership, competitive compensation and rewarding career paths. Come join the team whose work is destined to have a long-range effect on future generations.
Water Meter Servicer I, (A184115-5), R26, Utility Billing
Installs, services, and maintains water meters to ensure they provide accurate readings and allow for proper billing. May read meters if department is behind schedule.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of safety procedures.
Knowledge of water machinery and equipment.
Knowledge in plumbing skills.
Ability to follow oral and written instructions.
Ability to communicate clearly, effectively, and handle complex situations that arise from the general public.
Ability to walk long distances throughout the day.
Ability to make independent decisions in accordance with established polices and procedures.
Ability to maintain good planning and organizational skills.
Ability to take and follow directions from supervisor.
Ability to perform strenuous and routine work.
Ability to maintain a valid Texas Driver License and a good driving record.
Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
Ability to project a positive and professional image of the City of Laredo.
Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
Ability to comply with all City of Laredo's policies and procedures.
Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
Work is performed inside and/or outside an office, stockroom, or warehouse. Work is exposed to a variety of weather conditions and outdoor elements, such as: excessive dampness, chill, heat, humidity, intermittent noise, and inclement cold weather. Work is exposed to a variety of environmental conditions, such as: exposed to unknown & dangerous conditions, unusual environmental stress, contagious infectious disease, irritating chemicals, life-threatening situations, dry atmosphere, solvents, dirt, grease, oils, dust, constant noise, pneumatic vibration, fumes, smoke, gases, and slippery/uneven walking surfaces. Capable of working closely with others or alone, working long or irregular working hours, working shift work and/or weekends, working with protective devices, working below ground, working around moving objects or vehicles, working around machines with moving parts and objects, working with hands in water, and traveling by car 30% of the time. Ability to operate a motor vehicle, office equipment, and mechanical equipment; Work requires light to heavy carrying and lifting (under 15 pounds up to 45 pounds and over), straight pulling, pulling hand over hand, simple grasping, dual simultaneous grasping, repeated bending, sitting, standing, pushing, crouching, crawling, twisting, kneeling, stooping, climbing stairs and ladders, walking, and reaching above shoulders. Ability to see, write, read, count, identify shade of colors, perceive depth, and hearing is needed to perform the essential functions of this job.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Installs, repairs, and replaces water meters, connects services to new residences, disconnects services on past due accounts, and reconnects once payment is made.
Reads meters for locations not coming in or set-up thru AMI or AMR.
Locates services that are covered for various reasons.
Maintains utility equipment by performing routine maintenance and repairs.
Maintains a clean and organized work area.
Completes daily work orders; repairs any leaks in the meter box and dips or pumps water out of the meter boxes; replaces curb stops and coupling; digs meter boxes and raises them up if the box has settled.
Carries out the City's Customer Service Plan.
Assists in maintaining good communication between staff, visitors and other business contacts.
Must follow all rules of telephone courtesy in all telephone communications.
Will be required to drive a City vehicle for City business use.
Performs other duties as assigned.
High School Diploma or G.E.D.
At least one (1) year of experience as a meter reader or maintenance worker.
Valid Licenses and Certifications
Valid Texas Driver License*
- If applicant holds an out-of-state license, a State of Texas Driver License must be obtained prior to employment.
As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 727-6460 two days prior to the scheduled interview and/or test if applicable.
"AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, THE CITY COMPLIES WITH THE AMERICAN WITH DISABILITIES ACT."
LB&B Associates Inc., a nationwide diversified services company, has an immediate opportunity for a part-time Aircraft Servicer at our fuel support contract at the Naval Air Station on North Island in Coronado, CA.
Candidates must have 4 years experience in servicing aircraft, performing the following tasks. Directs incoming and outgoing aircraft in the fuel servicing area to assist pilot's maneuvering of the aircraft on ground, using hand or light signals.
Secures aircraft in parking position with chocks. Operates refueling equipment and checks aircraft tire condition prior to entering the fuel servicing area. Must had a High School Diploma/G.E.D.
The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.
ASO provides logistics, facilities maintenance and operations, transportation and support services for mission-critical military installations and civilian agencies around the country. From the homes of U.S. Central Command and U.S. Special Operations Command to the highways of suburban Virginia, ASO experts and professionals work behind the scenes to ensure smooth and continuous operations.
The Aircraft Servicer services aircraft, performing any combination of the following tasks, directs incoming and outgoing aircraft near terminal or flight line parking area to assist pilot's maneuvering of the aircraft on ground, using hand or light signals or drives light truck with guiding sign, and secures aircraft in parking position with blocks, stakes, and tie downs.
Duties include but are not limited to:
Direct aircraft into and out of parking areas utilizing proper hand and arm signals
Furnish ground handling services and assistance to include aircraft fire guard, parking guides and assistance, mooring, starting, repositioning, and similar preflight and post-flight ground handling
Utilize ground support equipment (power carts, light carts, etc.) to assist with servicing and loading/unloading aircraft
Maintains grounding devices, chocks, electrical power units, maintenance stands, boarding ladders, air starting units, air compressors, generators, tow-bars, auxiliary power units, fire bottles, and support equipment assigned to the airfield
Positions and operates all Ground Support Equipment (GSE) in regard to aircraft. Operates fire extinguishers, maintenance stands, ground power units both AC and DC, and Air start carts.
Provide flight line transportation upon request for passengers, baggage or cargo between aircraft and airfield facilities
Perform airfield checks
Inspects runways, taxiways, and aircraft parking areas for potential foreign
object damage (FOD) and police of same
Operate vehicular mounted and portable two-way radios to coordinate with Air Traffic Control tower and Airfield Base Operations concerning air traffic information
Refuel/defuel at various locations on Redstone Arsenal
Ensure aircraft is secured, positions the tanker, ensures aircraft and truck are properly grounded and conducts aircraft refueling operations
Maintain refueling area and facilities in a high state of cleanliness and safety. Inspect bulk fuel storage area and fuel truck parking area daily for spillage, leaks and foreign objects
Perform work involved in the operation of fuel distribution and refueling system that are to operate pumps and valves in the RAAF fuel pits
Test fuel according to DoD standards
Must maintain a neat appearance and exercise customer relation skills that reinforce good order and discipline recognized on any military installation.
Must be able to read, write, speak, and understand the English language.
Must possess or be eligible to obtain a Secret clearance
Must possess a valid state driver’s license in order to obtain a US Government issued and airfield driver’s license.
Must have a minimum of 2 years flight line, ground handling, or FAA equivalent with required certifications
Must meet all training, qualifications, and certification requirements (Federal, DoD, State, and local) in performance of the job duties
Experience performing aircraft servicer duties, including transient alert services and refuel/defuel services REQUIRED.
HS diploma REQUIRED
Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at firstname.lastname@example.org or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.
The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.
Please do not use the dedicated email or phone number above to inquire on the status of your job application.
We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.
Job: Military Specific Occupations
Primary Location: US-AL-Huntsville
Req ID: ASO00695
Join the most colorful company in the world!
At Crayola, we are for kids! We believe unleashing the wonder, adventure and daydreams of every child begins with creative play and color. Our products and experiences give colorful wings to the invisible things in the hearts and minds of children. Come help us create innovative, fun products that make kids smile by joining us as a...
2nd Shift, Mon-Fri 5pm-1am
Responsible for waste removal, recycling, and sanitation services for all Lehigh Valley Facilities.
PRINCIPAL DUTIES & RESPONSIBILITIES:
1.Responsible for the continuous removal of all waste from Crayola's facilities
2.Clean and finish all floor surfaces including dry/wet mopping, vacuuming, stripping, waxing, buffing and shampooing. Wipe down furniture, including walls and high dusting and accessible internal and external windows and office equipment.
3.Clean and sanitize restrooms, shower rooms and café's
4.Responsible for maintaining safe walkways and paths during inclement weather.
5.Ability to safely operate powered industrial equipment.
6.Must be flexible in order to train Crayola employees on the recycling and landfill free programs as needed and participate in team problem solving to maintain and enhance our environmental sustainability efforts.
7.Complies with federal and state Hazardous Waste regulations including proper handling, storing, labeling, and familiarity with Crayola's Emergency Action Procedure in the event of a spill or leak Requirements JOB SPECIFICATIONS:
1.High school diploma or GED preferred.
2.Valid driver's license required
3.Ability to obtain all required power industrial equipment certification and or licensing for continuous operation of equipment.
4.Good written and oral communication skills.
5.Ability to be flexible to work at other facilities or different shifts
6.Ability to follow directions and complete assignments with minimal supervision
7.Must successfully complete Company Blood Born Pathogen training
Kid Inspired Culture
Free Admission to Crayola Experience for Employees
Community Volunteerism Opportunities
Annual Bonus Potential For All FT Employees
Company Matched 401k & Employee Value Sharing Plan
Comprehensive Healthcare Benefits
Education Assistance Program
Employee Resource Groups
Generous Product Discounts Onsite & Online
Onsite Cafeteria & Credit Union
Option to Purchase Additional Vacation
Company Sponsored Employee Events
Discounts on a wide variety of products and services – automotive, electronics, fitness, travel and entertainment
Crayola is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religious creed, color, sex, pregnancy, sexual orientation, gender identity, genetics, age, national origin, ancestry, physical or mental disabilities, use of a guide or support animal for a disability, a relationship to a person with a disability, veteran status, having a GED (rather than a high school diploma), or any other legally-protected status.
Search Firm Representatives:
Please Read Carefully.
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Human Resources is responsible for all vendor relationships and establishing written contingent and retained search firm agreements. Please do not contact Crayola employees directly. All communication with search firm vendors should be directed to Human Resources.
Under direct supervision, perform work pertaining to disconnecting, reconnecting, removing, installing and testing single-phase and three-phase kilowatt-hour and demand meters up to 260 volts, work delinquent accounts, read meters, investigate irregular readings, energy diversion, and inactive usage, contact customers, test, inspect, maintain, service, pack and transport measurement equipment and other equipment as assigned, and perform associated duties. .
Disconnect and reconnect electrical service to customer, as directed, by removal or installation of single and three-phase kilowatt-hour meters or combination demand meters not to exceed 260 volts, for service orders, credit action, inactive usage, or as otherwise directed.
Install, remove, connect, and disconnect all self-contained single-phase and three phase meters and services and repair such installations.
Remove, install, change out or test single and three-phase kilowatt-hour or demand meters to provide or maintain service to the customer.
Assist in the investigation of energy diversion. Appear in court hearings as needed.
Initiate investigation orders relating to customer service and bill information. Prepare service applications and discontinuance orders in field as necessary.
Read billing meters as may be assigned.
Perform other duties as assigned.
Mobile Equipment Servicer
Help Duties Summary
About the Position:
This position is located at: The 81st Readiness Division, Equipment Concentration Site 125, Storage Branch, Fort Bragg, North Carolina.
About the Surrounding Area: Fort Bragg, North Carolina is an area rich with art, culture, sports, elegant dining, and historical attractions, yet is in the midst of many outdoor recreational areas.
Description of the Working Environment: Work is performed in a maintenance shop setting.
Learn more about this agency
Perform Automotive Maintenance
Receives Incoming Warehouse Shipments
Retain Warehouse Files and Reports
Operate Vehicles and Material Handling Equipment
Occasional travel - The business travel requirement is 5%.
Job family (Series)
5806 Mobile Equipment Servicing
Help Requirements Conditions of Employment
This position requires membership in the US Army Reserve (USAR).
This position requires a Personnel Security Investigation.
This position is subject to Drug Abuse Testing Program requirements.
This position requires a Class A CDL within 90 days of employment.
This position requires a medical examination prior to employment.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian Employees
Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)
Executive Order (E.O.) 12721
Interagency Career Transition Assistance Plan
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of Defense (DoD) Transfer
Office of Personnel Management (OPM) Interchange Agreement Eligible
People with Disabilities, Schedule A
Postal Service/Peace Corps and Other Unique Authorities
Priority Placement Program (PPP), Program S (Military Spouse) registrant
Veterans Employment Opportunity Act (VEOA) of 1998
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.
There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision.
Minimum Qualifications (Screen Out Element): Ability to do the work of an Mobile Equipment Servicer without more than normal supervision. Applicants must meet the screen out element to be considered further. To meet the screen out element, applicants should document experience or show the ability to do the following: ability to perform common duties of working within a shop environment, service automotive equipment, and assist with the accomplishment of tasks. Work under close supervision of a work leader or journey-level employee who observes tasks in progress and upon completion to make sure they are properly performed.
- Failure to meet this Screen Out Element will result in an ineligible rating.
Physical Effort Required: You may be required to work in tiring and uncomfortable positions for extended periods of time. You will frequently lift and carry items weighing up to 40 pounds and push/pull/turn heavy parts or equipment.
Working Conditions: Work may be performed inside or outside. When outside, subject to variable weather conditions. When inside, subject to drafts, dirt, grease and fumes. Subject to burns, scrapes, cuts, bruises, shocks and strains while performing work.
You will be evaluated on the basis of your level of competencies in the following areas:
Ability To Do The Work Of The position Without More Than Normal Supervision
Ability to Interpret Instructions, Specification, etc. (includes blueprint reading)
Ability To Use and Maintain Tools and Equipment
Knowledge of Equipment Assembly, Installation, Repair, etc.
This job does not have an education qualification requirement.
This is an On-Call Position
The Aircraft Servicer directs incoming and outgoing aircraft near the terminal area to assist pilot's maneuvering of the aircraft on the ground, using hand or light signals or drives light truck with guiding sign. Secures aircraft in parking position with blocks and stakes.
Services aircraft to include: replenish fuel, oil, water, oxygen, and hydraulic fluid. Checks for fuel contamination by draining sumps. Operates ground support equipment such as electrical power supply and engine starting units.
Examines tires for specified air pressure and condition. Positions and removes boarding platforms to unload or load aircraft passengers. May deice aircraft wings and assemblies, using glycol mixture. May install drag chutes or retrieve them and send them to parachute shop for re-packing.
Primary functions require sufficient physical ability and mobility to include: frequent standing, walking, climbing, bending, kneeling and stooping. Ability to communicate verbally. Must be able to lift up to 50 pounds.
Work is performed both in/outdoors; thus the ability to work in varying conditions: heat, cold, rain etc. is required. Exposure to frequent loud noise.
Required Job Qualifications:
HS Diploma or Equivalent
Prior Military Maintenance Aircraft Experience or A&P License
Security Clearance (or ability to obtain upon hire)
Necessary Licenses or Certifications:
- Valid Driver's License
Various shifts, which may include Saturdays and Sundays
Satellite Services Inc. is an Affirmative Action/Equal Employment Opportunity Employer. We are also committed to utilizing recruitment efforts towards and to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990.
Senior Commercial Loan Servicer (218998-912)
Sterling National Bank is an organization committed to strong growth. Our significant accomplishments are a direct result of continuous hard work by our solid team of dedicated professionals. As we continue to grow and expand across all business sectors we seek talented individuals who can meet our demands for success.
Our competitive advantage is our people who tirelessly work to exceed expectations.
We have something special here at Sterling. We not only offer competitive salaries and comprehensive benefits we are also characterized by an unwavering commitment to high achievement, we offer a diverse environment hosting a multitude of dedicated, talented and driven individuals who value honesty, integrity and go above and beyond for their clients.
It's an exciting time to work for Sterling National Bank. If you are looking for a unique employment experience and are driven to achieve in a dynamic growth-minded environment you have come to the right place.
What you will do:
Responsible for the daily activities associated with servicing commercial loan portfolios. Responsible for accurate completion of transactions and maintenance of the loan. Some of the daily transactions include responding to client queries, processing advances, payments, updating rates, reconciliation, updating payment methods, preparing payoff letters, calculating prepayment penalties, preparing satisfactions, working with external counsel on preparation of assignments, responding to billing and payment inquiries, booking all loan types. In addition, there are several exception reports that are monitored and actioned to proactively monitor the risk of the portfolio. A successful loan servicer works closely with the Closing Team, Real Estate Administration Team, Managing Directors and their teams, Credit, Asset Recovery, Collateral Management, Deposit Operations, Legal, Finance, Quality Control and Compliance. Ensure compliance with regulatory requirements and with bank's policies and procedures. Embrace and deliver Sterling National Bank's brand values and core competencies in everyday interaction. Exhibit ethical behavior and integrity in everyday business conduct.
Minimum associated degree with an emphasis in Business Administration or equivalent work experience.
Strong verbal and written communication skills.
Exceptional problem solving and multi-tasking skills with attention to detail.
Effective time management, organizational and prioritization skills.
Excellent interpersonal skills and team orientation.
Working knowledge of Microsoft product suite (excel, word, outlook, etc.)
At least 5 years of commercial lending administration banking experience.
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