Director Industrial Relations Job Description Sample
Industrial Relations Representative 2
Why E. & J. Gallo Winery?
Recognized by Glassdoor as a "Best Place to Work" two years in a row, we couldn't be prouder of our employees. We are the largest family-owned winery in the world with over 100 brands. We are committed to driving innovation, sustainability, and fostering a culture of collaboration. We look forward to having you join the team! Your Talent & Gallo | A Perfect Pairing
As an Industrial Relations Representative 2, you will provide support in driving human resource based projects, programs and initiatives. You will also be responsible for developing collaborative relationships with client groups that foster employee growth with our union team members, as well as entry level up to mid manager level.
This person will support the administration of the organization's labor relations policies for hourly union employees which are detailed in the collective bargaining agreement and in the corporate policy manual. This person will also support the contract negotiation team in developing the terms of future collective bargaining agreements.
What You Will Do
Develops an in-depth knowledge of organizational structure and employee functions within the assigned client group(s); develops business relationships with entry-level employees up to mid-level managers, understanding their needs as an organization.
Takes the necessary steps to ensure both union and non-union employees adhere to the terms of the collective bargaining agreement and the employee policy manual.
Participates in the job evaluation process; develops a profound understanding for candidate requirements needed for openings.
Screens and interviews entry level candidates for openings; actively participates in the decision making process regarding hires.
Coordinates the entire internal bid process (posting job bids, posting background information forms, testing, affirmative action tracking, interviewing, posting bid award, overseeing new hire transitions, and coordination of start dates).
Ensures that the hiring process complies with the collective bargaining agreement and corporate compliance guidelines.
Investigates and prepares company protests and appeals of claims for hourly employees; represents the company's position at unemployment hearings.
Analyzes the collective bargaining agreement to develop interpretation of intent, spirit, and terms of contract.
Conducts exit interviews for terminated employees.
Partners with department team leaders and managers to evaluate employee turnover; collaborates with department leaders to develop retention programs.
Performs investigations relating to employee issues and claims; discusses findings with HR Management.
Oversees the application, and interpretation of labor relations policies and practices; monitors the implementation of policies concerning wages/ hour laws ensuring labor contract and government regulatory compliance.
Conducts fact finding investigations and represents the company in employee grievances procedures; writes clear, concise and thorough disciplinary documents.
Serves as HR designee for second and third step grievance responses.
Coaches junior and senior level managers on how to promote a desired workplace culture.
Provides instructions and training to managers on how to conduct and deliver performance assessments.
Conducts employee relations training, contract/industrial relations training, sexual harassment/ violence in the workplace workshops, and leadership training for new hourly employees and exempt team leaders.
Gathers and furnishes information such as reference documents, statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys and employee benefits programs.
Conducts individual career coaching sessions for employees.
Provides support in HR initiatives and programs including employee engagement,
roundtables, communication meetings, high performance work teams, lean initiatives, etc.
Participates in department leadership meetings; provides detailed direction and development from an employee perspective.
Collaborates with payroll or individual department clerks to ensure the correct administration of pay policies (e.g. vacation, sick leave, funeral leave, and jury duty); resolves any payroll issues that cannot be resolved at the clerk level.
Develops and conducts training for payroll clerks to ensure regulations, policies and procedures are followed consistently.
Educates corporate personnel on industrial relations policies and standards.
Supports the union contract negotiation team by lending expertise and helping streamline the negotiations with the union.
Provides relevant and expert information to the union contract negation team; oversees the execution of action items resulting from the approval of the new contract.
Participates in preparing arbitration proceedings.
Educates managers on the proper handling employee performance issues (includes documentation assistance and legal review).
Ensures understanding organizational policy.
Provides care management for injured employees in the absence of the safety manager.
Educates team leaders and hourly employee on FMLA and other forms of protected leave.
Monitors the hourly benefits and program administration, ensuring consistent application across all operations departments (e.g. Vacation, Sick Leave, Jury Duty,
Workers Compensation, Employee Assistance Program, FMLA/PDA/CFRA, and ADA).
Participates in Interactive Process (IP) meetings for employees and disability management.
What You Will Need
High School Diploma or State-issued equivalency certificate.
Master's degree plus 1 year of industrial relations experience; -OR- Bachelor's degree plus 3 years of HR generalist or industrial relations experience reflecting increasing levels of responsibility; -OR- 7 years of HR generalist or industrial relations experience reflecting increasing levels of responsibility.
Required work all three shifts; day, swing or graveyard shifts.
What Will Set You Apart
Bachelor's degree in Business Administration plus 5 years of human resources generalist experience to include labor relations reflecting increasing levels of responsibility.
Experience asking probing questions and documenting all relevant information during employee grievance investigations.
Experience reading, analyzing, and interpreting documents such as union contract, legal documents, safety rules, corporate policies, operating and maintenance instructions, and procedure manuals.
Experience writing routine reports and correspondence.
Experience speaking effectively before groups of customers or employees of an organization.
Skilled in the use of MS Word, MS PowerPoint, and MS Excel at an intermediate level.
Experience working on special projects.
Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Experience effectively presenting information to customers, employees or management within an organization.
Experience completing and evaluating assignments, requiring originality and ingenuity.
Knows fundamental concepts, practices and procedures of this particular field of specialization.
Skilled in adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals.
Skilled in computing rate, ratio, and percent and drawing and interpreting bar graphs.
Experience defining problems, collect data, establish facts, and draw valid conclusions.
Gallo does not sponsor for employment based visas for this position now or in the future.
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L&I Industrial Relations Agent 2
L&I; has a career building opportunity within our Employment Standards Program as an Industrial Relations Agent 2. You will investigate wage disputes, mediate and negotiate settlements between employers and employees. Your work promotes and enforces fair labor practices ensuring employees are paid their appropriate and fair wage. You will also educate Washington's employers and employees on the Wage Payment Act, Paid Sick Leave, Washington Employment Standards, and Child Labor statutes.
The work varies and is challenging, it can be very rewarding to help employers understand what is required of them and to help workers recover the wages they have earned. Industrial Relations Agents are very close to the action and get to see the rewards of their efforts as they interact directly with their customers.
You will support the organization's mission and goals by making it easier to do business with L&l; and by helping honest workers and businesses by cracking down on the dishonest ones. We are able to have this position housed in either Moses Lake, or East Wenatchee.
Some of what you will do:
Conduct investigations and properly apply, interpret and enforce numerous state laws, including Industrial Welfare, the Minimum Wage Act, and Child Labor Laws.
Independently review and investigate wage complaints and violations, paid sick leave, tips & service charges, and enforces relevant, administrative laws and agency policies.
Educate employers and employees on Employment Standards laws on the new paid sick leave law, overtime, unauthorized deductions, agreed wage, final wages, minimum wage, meal and rest breaks, child labor regulations and other related wage and hour issues
Review and audit payroll records to determine proper payment of wages.
Mediate disputes and negotiate settlements for collection of unpaid wages.
Consult and advise the coordinated enforcement team as it relates to companywide investigations
Prepare case files for litigation if dispute is not resolved and, as needed, testify in judicial proceedings
What we are looking for:
Knowledge of laws governing all phases of labor relations.
Ability to analyze issues involving wage disputes, and formulate suggestions for compromise and settlement of disputes.
Exceptional writing ability to prepare written documents, organize facts, arguments and conclusions in a clear and logical sequence.
Mediation skills with the ability to understand interests, achieve agreement and resolve differences.
The ability to work with hostile customers, and to respond to difficult situations with tact and diplomacy.
Skilled at building and maintaining relationships. Building voluntary cooperation through credibility, expertise, influence and persuasion.
Experience with rules of evidence, auditing, accounting and bookkeeping procedures.
Who should apply:
Professionals with a Bachelor's degree
Two years of experience in labor/employment relations and regulations, collection of revenue/taxes from employers/businesses, investigation of complaints of misconduct, audit of employer financial records, or the interpretation and explanation of Labor and Industries rules and regulations regarding employment standards, wages and hours, and child labor laws or related experience.
Additional qualifying experience will substitute for education at the rate of one year of experience for two years of education.
*Typing and composing professional correspondence is essential to this job. Please include an online typing assessment which includes your full name, words per minute and is at least 4 minutes in length. Click HEREfor suggested typing assessment.
*When applying please include a cover letter describing your qualifying experience and a copy of your on-line typing assessment. Please include three professional references in your online profile.
This job announcement may be used to fill multiple vacancies. Application review starts immediately and the hiring authority reserves the right to offer the job at any time. It's to your advantage to apply quickly.
Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Prior to any new hire into L&I;, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
We're looking for evidence that you have what we're looking for. Your application materials will be used for deciding who'll be selected for interview.
For more information about the Department of Labor & Industries visit: or contact us at: .
L&I; strives to attract and retain a high-performing and diverse workforce in which our differences are respected and valued to better meet the needs of the diverse customers we serve. L&I; fosters an inclusive environment that promotes safety, collaboration, flexibility and fairness so that all employees can participate and contribute to their full potential.
This position is represented by the Washington Federation of State Employees (WFSE).
Persons with a disability, who need assistance in the application process, or those needing this announcement in an alternative format, may call . Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.
The State of Washington is an Equal Opportunity Employer
If you have specific questions regarding this position, please contact Brian Quinn at or email at .
Salary: $3,774.00 - $4,954.00 Monthly
- Location:* Grant County
- Moses Lake, WA
- Job Type:* Full Time
Department:* Dept. of Labor & Industries
Job Number:* 2018-07131
Closing: 7/29/2018 11:59 PM Pacific
Agency:* State of Washington
Address:* View Job Posting for Agency Information View Job Posting for Location, Washington, 98504
Phone: View Posting for Agency Contact
Industrial Engineer, Labor Economics And Incentive Programs, Labor Relations
ArcelorMittal USA is part of ArcelorMittal, the world's leading steel and mining company. Guided by a philosophy to produce safe, sustainable steel, we are a leading supplier of quality steel products in major North American markets including automotive, construction, pipe and tube, appliance, container and machinery. ArcelorMittal USA employs more than 20,000 people at 27 operations across the United States.
The company is looking to recruit and hire the best future leaders in Labor Relations as ArcelorMittal continues to grow. There is an immediate opportunity for an Industrial Engineer, in our Labor Economics and Incentive Programs group.
Our objective is to provide opportunities for professional growth while maintaining work-life balance. We are looking for an individual who is committed to contribute to goal achievement in a positive and proactive working environment. As a member of the Labor Relations department, the primary responsibility/focus will be to provide oversight of ArcelorMittal USA hourly represented variable compensation plans and the job classification system that covers over 11,000 represented employees. There are over 100 incentive plans with an annual expenditure of over $200 Million. Responsibilities for the position include the following:
Perform work in a heavy industrial setting and with employees in a union environment;
Communicate effectively with union officials and senior level management;
Work directly with union officials and senior level management to ensure compliance with the Collective Bargaining Agreements;
Apply statistical techniques and calculations to interpret, modify, and develop the company's many incentive plans;
Develop and apply procedures to maintain job descriptions and job classifications in accordance with new or changed job content;
Perform detailed data analysis and perform work to high levels of accuracy;
Identify and provide leadership to resolve complex issues;
Conduct and facilitate meetings in a team environment;
Be decisive and able to influence others to meet company business objectives;
Maintain a professional appearance and work ethic;
Accept direction, be a self-starter showing motivation, innovation and enthusiasm; and
Perform various ad hoc analysis, as needed.
Bachelor's degree in Business, or related field, plus 2+ years of relevant analytical experience
Team player with strong interpersonal skills, capable of working within a diverse, cross-functional, internal and external team
Excellent planning, time management, communication, interpersonal, and problem-solving skills with a proven ability to handle conflict resolution
Strong computer skills - Microsoft Office Products, including Outlook, Excel, Word, and PowerPoint
Bachelor's degree in Industrial Engineering/Manufacturing Engineering
1-2 years of relevant experience dealing with analysis and contract interpretation
Experience in a unionized manufacturing environment
Demonstrated experience in incentive/bonus and job classification programs
If a candidate needs an accommodation to complete any part of the application process due to a disability or medical condition, he or she may call 312-899-3097, or email CandidateRequest-USA@arcelormittal.com to communicate your accommodation request. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
ArcelorMittal is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Managing Director Investor Relations
Reports to the Senior Vice President, Investor Relations.
Purpose of Function
The Managing Director (MD) of IR Analytics collaborates with the IRO in developing and executing the global IR strategy. The primary operating objective of the IR program is to educate and inform investors and security analysts about the company's strategy, financials and prospects to achieve a fair valuation relative to its financial services peers.
The MD, IR Analytics position has primary responsibility for qualitative and quantitative financial analysis of State Street and its peers to ensure the IR team and company leaders understand how State Street is positioned to enable the development and communication of strategic advantages to the investment community.
This position will work closely with State Street Financial Planning and Analysis, other areas of Finance and business units to gather and assimilate information and ensure company forecast and messaging are in alignment with expected financial results. The MD will also interact with sell-side analysts and buy side investors as required to gather information and insights.
Primary Internal and External Relationships
Internal relationships: SVP of IR, IR staff, Chief Financial Officer's office and Finance executives, Planning & Development, Controller, Treasurer, General Counsel, Securities and Finance Lawyers, Chief Technology Officer, Marketing and Communication Officer, Human Resources, Strategy, leaders in operating divisions, and their staff.
External relationships: Institutional investors including security analysts, portfolio managers, and sell-side analysts. Also responsible for interacting with vendors that provide data and information that supports the function.
Directs Competitive Research and Valuation Analysis
Directs competitive research and analysis required by the SVP of Investor Relations, including valuation analyses vs. industry peers, "what if" scenario analyses and similar work as required. In conjunction with this responsibility, the MD will create a quarterly report for senior leadership that will enable a clear understanding of State Street's valuation and competitive position versus its industry peers.
Analyzes State Street's sell-side analyst models and compares their forecasts to State Street forecasts. The variance analysis will be used to understand street expectations and for message refinement at quarterly earnings and other Regulation FD events.
Builds a State Street "outside-in"model, forecasting EPS results using publicly available information as well as guidance provided by State Street to analysts and investors. Works closely with the Financial Analysis team to ensure clear understanding of outside analyst views and the State Street internal forecast to ensure external expectations are aligned with company forecasted results.
Gathers competitive intelligence through competitive research efforts and collaboration with other areas of the firm; develop a system to house competitive data and create a dashboard to allow executives access to competitive information on as needed basis.
Supervises the preparation of periodic reports regarding the relative stock price performance and valuation of STT and its peers, including insights on industry trends, regulations, emerging issues to watch and other observations and perceptions from a competitive marketplace standpoint.
Directs the collection information and insights from quarterly earnings reports, conference presentations and other events, and prepares summary reports for the management team.
Educates State Street leadership, investors and analysts
Creates value-driver-based investment messages in collaboration with the SVP. Assists the IRO with the preparation and updates of key messages for earnings materials.
Keeps shareholders knowledgeable of State Street's financials, operations and prospects for growth.
Provides analysis and insights to the State Street team on company's competitive position (actual and perceived), strategic advantages, weaknesses, threats and opportunities periodically.
Creates presentation materials for conferences, road shows, and analyst day
Collaborates with SVP and IR team in creating quarterly earnings key messages and materials as required.
Collaborates with the IRO on the creation of presentation messages for industry conferences and events, including the annual analyst day.
Other duties as required.
Leads his or her own career development.
Remains current on economic, political, regulatory, financial industry regulations, stock market outlook and other topics important to the operations of State Street.
Understands, in depth, the company's leaders, strategies, operating units/operations, technologies, and financial performance expectations.
Experience, skills, and knowledge required
Minimum of five years of experience in finance, business development, planning and analysis for a public company. Prior investor relations experience a plus.
An energetic, efficient, flexible and resourceful team player and individual contributor with a sense of urgency and an insatiable appetite to learn.
Outstanding financial and investment analysis skills, oral and written communication skills, and presentation ability.
A clear and thorough understanding of the financial modeling techniques used by security analysts to project a company's operating and financial performance and the resulting value for its stock.
A highly ethical individual with a clear and thorough understanding of Regulation FD and all applicable securities rules and regulations is imperative. Must also adhere to all State Street compliance procedures and internal operations risk controls in accordance with all regulatory standards, requirements and policies.
An in-depth understanding of the financial and capital markets and the ability to establish new relationships quickly, both internally and externally.
Strong interpersonal skills, strategic thinker, superior intellect, and an outstanding ability to communicate using these qualities and skills.
College degree, including graduate degree preferred. Other professional designation (CFA, CPA) is highly desirable. Proficiency in Microsoft products, with expertise in Excel and PowerPoint.
Government Relations Director
Founded in 1921 and publicly traded since 1925, Newmont (www.newmont.com) is one of the largest gold companies in the world. Headquartered in Denver, Colorado, the company has approximately 24,000 employees and contractors, with the majority working at Newmont's core operations in the United States, Australia, Ghana, Peru and Suriname. Newmont is the only gold company listed in the S&P 500 index and in 2007 became the first gold company selected to be part of the Dow Jones Sustainability World Index. Newmont's industry leading performance is reflected through high standards in environmental management, health and safety for its employees and creating value and opportunity for host communities and shareholders.
Responsible for supporting the development and implementation of strategies and programs to effectively represent, promote and protect the Company's business interests and ventures in all matters involving federal, state, and international matters.
Develop guidelines consistent with a comprehensive country risk framework
Measure and monitor country risk exposure and stress across the Company
Develop surveillance tools for early identification of potential country risk concerns
Provide country risk scenario analysis
Lead projects that identify, develop and maintain Country/Regional/project political risks
Contribute to the building of the Government Relations strategy and lead the tracking of progress against key deliverables
Track emerging issues (policy, regulation & legal issues) & their relevance to our business & provide information up the chain for decision making
Monitor activities that would potentially impact the industry; alerts and advises Government Relations leadership on emerging opportunities and concerns that could affect future legislation/regulation. Emerging political scenario analysis, risk & opportunity management in coordination with regions
Manage the Country Tier List to ensure Newmont is prioritizing leadership attention to high value countries. Coordinate regularly with many functions (e.g. exploration, corporate development, risk management, strategic development, etc.) in order to support new country entry strategies & risk & opportunity evaluations.
Establish and build data collection processes & analysis systems in collaboration with Systems and Services to support decision making.
Provide advice on stakeholder engagement to leaders. Strategic evaluation of stakeholder engagement
Lead the development and updates of Newmont's proprietary Country Risk Model – leveraging both the internal, cross-functional Country Risk Council and the external political risk consultants
Accountable for managing & updating government stakeholder relations map
Engage in a cross-functional setting in support of ongoing exploration, projects, operations and corporate development. on a regular basis
Consolidate and report data related to County, Regional and project political risk and issue management
Consolidate key information from regions and report to senior leadership..
Provide coaching & guidance to NEM leaders on political government stakeholder engagement protocols & practices
Facilitate the Gov Rel Community of Practice (CoP)
Gather research around current events countries of interest to support the Gov Relations lead
Interact with people at all levels, both internally and externally
Develop and implement long and short term strategies
Establish professional relationships and inspire and engage stakeholders at all levels.
Provide assistance to regions on mineral agreement & negotiation strategies.
Support management of Newmont's Employee Political Action Committee (PAC) including recruiting new members and increased contributions from current members, managing logistics of the PAC advisory board, keeping accurate PAC financial records according to Federal Law, supporting disbursement of PAC political contributions.
Note: this work requires US citizenship or permanent residence.
Training & Experience
Overall 12 years of relevant experience. Extractive Industry experience is preferred.
Degree in International Relations, Political Science, International Economics, or a related social science.
Academic or professional focus on Western Hemisphere or African socio-political issues. Broad understanding of U.S. political system.
Excellent writing and analytic skills.
Strong PowerPoint and Excel skills
Broad familiarity with social media and online research techniques.
Experience interacting with industry organizations, government agencies, NGOs & civil society institutions & academia.
Have established networks in the international policy community and extraction industry.
Demonstrated ability to build, leverage & maintain contacts with key external stakeholders.
Experience working in a multi-cultural environment.
Understanding of political frameworks, government decision making processes & government structures, legislative and regulatory processes both domestic (US) and international.
Knowledge and use of Management and reporting systems.
Strong management and organizational skills.
The position is located in the Denver corporate office.
Position may be required to travel to, and assist other domestic and international sites.
To learn more about Newmont visit us at:
Newmont website: http://www.newmont.com/home/default.aspx
Lifecycle of a Mine microsite (educational site that explains what happens during each phase of a mine's life): http://lifecycle.newmont.com/
Newmont's blog site (weekly stories highlighting work being done in Newmont's regions and our employees): http://ourvoice.newmont.com/
Newmont's annual sustainability report: http://sustainabilityreport.newmont.com/
Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.
Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.
NOTE: Newmont does not ask for or require job applicants to pay money to apply or be considered for employment with the Company. In addition, Newmont does not ask potential job candidates to provide sensitive personal data without first submitting a job application through our secure, online portal, and only as requested for legitimate business purposes. If you are asked to provide money or sensitive personal data through any other means, do not respond and please report this immediately to email@example.com.
Nearest Major Market: Denver
Job Segment: Manager, Law, Risk Management, Internet Research, Management, Legal, Finance, Research
Client Relations Director
Manage a team of professionals involved in managing relationships and service delivery for clients strategic to the Enterprise.
General Duties & Responsibilities:
Maintains contact with client at an executive level, focusing on the strategic nature of the relationship.
Represents the Enterprise to the client and the client to the Enterprise.
Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship and retention activities.
Acts as the primary liaison for the service side of the client relationship including escalation, effective oversight of client project and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process.
Works to maintain and grow the client relationship while ensuring ongoing customer service.
Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new FIS products or services.
Responsibility for client satisfaction, maintaining client communication, the overall management of the client relationship and client retention activities.
Keeps abreast of new products/services and changes to existing products/services.
Maintains comprehensive knowledge of applicable products, services and company policies and procedures.
May participate in business reviews to learn about clients' strategic direction as well as gain a good understanding of the products and/or services FIS is offering.
Manages personnel who assist in the management of the client relationship. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
Identifies areas where continuous improvement can be applied, oversees the implementation of the change and measures the level of improvement.
Participates in client loyalty process by participating in follow-up discussions and developing action plans to address any negative comments.
Manages and communicates expectations internally and externally.
Monitors monthly service level/availability management reports to identify possible trends in service level agreement (SLA) "misses" and contacts appropriate product area if "misses" fall within guidelines of a contractual penalty.
May monitor call queues, call volume, and other metrics. Analyzes results and analyzes trends. Ensures the volume of work produced meets product/service standards and exceeds quality standards.
Ensures representatives are properly trained when new products are released or products are upgraded
Selects, develops and evaluates personnel to ensure the efficient operation of the function.
May work at an FIS or a client location.
Other related duties assigned as needed.
Bachelor's degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience
General Knowledge, Skills & Abilities:
Communicates ideas both verbally and in written form in a clear, concise and professional manner
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Proven knowledge to represent the enterprise's entire range of products to the client and of the industry
Proven track record in client relationship management and/or the sales of technology products and services
Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge
Broad understanding of the financial and strategic aspects of the business, and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client's business
Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth and high levels of customer satisfaction
Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise
Demonstrates the ability to lead by example and motivate professional level staff
Displays strong leadership qualities, decision making abilities and strong business judgment
Possesses strong personnel management skills
Broad knowledge of FIS products and related services; in-depth knowledge of products and services for which team(s) provide support
Excellent decision-making, problem-solving, team building, negotiation, conflict management and time management skills
Demonstrated customer-focused leadership ability
Ability to work both independently and in a team environment
Expert management role. Excellent knowledge of the field with strong leadership skills. Typically responsible for directing relationship team(s) and/or associated support functions for multiple lines of business or as part of a division. Ensures client issues are resolved, serves as an escalation point for client issues, and is responsible for maintaining/improving client satisfaction and client retention. Escalates client issues to senior/division management when necessary. Resolves issues and contributes to business unit/area development. Establishes operational objectives and work plans, and delegates assignments to subordinates. Involved in developing, modifying and executing policies that affect immediate client operations and may have a broader impact to the business unit or division. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives of the enterprise and/or the client's business. Implements strategic policies when selecting methods, techniques and evaluation criteria to obtain results. Establishes and assures adherence to budgets, schedules, work plans and performance requirements. Regularly interacts with senior management or executive levels within the enterprise and/or client organizations. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations without damaging the relationship. Authority for hire, fire, performance appraisal, and pay review decisions. Manages teams who deliver services to one or more strategic clients. Typically manages one or more strategic client relationships with delivery of multiple, complex types of services. Regularly interacts with executives and/or major customers. Expected to be primary mentor for others on staff and is a role model for rest of team. Ability to provide communication on issues or complex information to a wide audience based on knowledge. Participates as a senior member in strategic planning and direction. Assigned to the most highly visible, sensitive and critical clients. Typically requires a minimum of ten plus years banking or related financial industry experience. Customer service or client management experience – a plus.
Director / VP Of Investor Relations
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset
The Director, Investor Relations is responsible for oversight of all aspects of the investor relations function. Works with the CEO, CFO and SVP of Finance closely to help develop and deliver the Company message to corporate shareholders.
Leads the global investor relations program, including strategy, operating plan, budget, and the detailed execution of the IR operating plan.
Leads the IR effort to interface with investor community.
Collaborates with Corporate Communications and Public Relations on communication and media strategy, key messaging, integration and consistency of messages and efforts.
Coordinates strategy and execution of F5 Annual Investor Meeting for investment community, including buy/sell side analysts and institutional investors.
Speaks on behalf of F5 Networks at investment presentations, institutions, individual meetings and discussions, and with the media.
Leads the collection, analysis, and presentation of investors' perceptions and opinions, brokerage security analysts' positions and summaries, relative stock price movements, and periodic ownership analysis. The analysis is provided and presented to senior leadership in written and oral form.
Hosts quarterly earnings calls, prepares scripts and leads earnings call preparation process (Q&A with answers when needed).
Supports the investors' decision-making processes through visits to institutions, individual meetings, visits by analysts and investors to Company facilities, and visits with appropriate other senior leaders.
Leads the maintenance and periodic review of the Company's disclosure policy.
Oversees contracts for and directs the capital markets database and intelligence system that supports the investor relations program.
Leads the creation of the publications of the annual report, quarterly results and other news releases, and IR website section and content. Assists in the development of Company SEC filings, as needed.
Oversees annual shareholder meetings in collaboration with legal team.
Understands, in-depth, the Company's leadership, strategies, operating units, technologies, and financial performance expectations.
Remains current on F5 Networks operations, as well as changes in accounting, technology, and similar subjects.
Administrates presentations and meetings with investors and analysts.
Responsible for upholding F5 Networks Business Code of Ethics and for promptly reporting violations of the Code or other corporate policies.
Performs other related duties, as assigned.
Knowledge, Skills and Abilities:
Outstanding financial and investment analysis skills, communication skills and presentation ability
Proven ability to create compelling presentation materials to aid in communication of company strategy and business model to investor community
A clear and thorough understanding of the financial modeling techniques used by security analysts to project a Company's operating and financial performance and the resulting valuation for its stock.
An in-depth understanding of the financial and investment markets, with established relationships in them, and the ability to establish new relationships in new industries quickly
Strong interpersonal skills, superior intellect, and an outstanding ability to communicate using these qualities and skills.
An energetic, efficient, and resourceful team player and individual contributor
Proven ability to develop relationships with industry analysts
Bachelor's Degree in Business, Finance, Accounting or related field
7+ years of finance related experience
5+ years of experience in investor relations for a publically traded company, an investment banking firm, or as a buy/sell side analyst
Background in technology industry highly preferred
Background working with companies with strong institutional ownership preferred
Expertise in SEC disclosure rules and requirements and insider trading restrictions
Physical Demands and Work Environment:
Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Duties require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Director Of Community Relations
The Director of Community Relations at The Village at White River Junction is responsible for developing and implementing a marketing and sales program to ensure maximum occupancy and revenue levels are achieved for the community.
The Village at White River Junction is a start up community community located in White River Junction, VT which will feature 80 Assisted Living units once completed.
Together, We're Greater
With LCS, we provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working in our community. Our principles and hospitality promises define our community culture. LCS communities and their employees can be found participating in volunteer activities, getting involved in committees or collaborating with coworkers. You'll find lots of opportunities to grow as a professional, serve the community, and enhance the lives of seniors. Our culture of partnership is truly what we feel makes us unique.
Ready to make a difference? Then join us as the Director of Community Relations at The Village at White River Junction.
What you need to know
Work closely with the management team in developing, implementing and updating all sales and marketing plans that include but are not limited to; community events, educational seminars, professional networking, advertising, public relations, outreach.
Utilize strong interpersonal skills in identifying and maintaining key relationships with community and professional sources.
Work in partnership with community staff to ensure all aspects of the sales process (inquiry, tour, follow up and closing the sale) are handled professionally and expertly.
What we are looking for
Two years of college with an emphasis in marketing/sales preferred
Three to Five years experience in marketing and sales, in the Senior living industry preferred.
Must possess current and valid driver's license consistent with the requirements determined by the size of vehicle and laws of the state in which the driver is licensed.
Demonstrated success in a sales environment.
Desire and ability to relate to and continue learning about the senior population
Must be self-disciplined, driven, able to demonstrate initiative, maintain confidentiality, competitive, attention to detail, persistent and personable.
Sound like a good fit? Let's talk about how together we can be greater!
LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com.
A POST OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED
Sr. Director Business & Industrial
As eBay begins an exciting new chapter in its iconic history, the company’s go-forward vision is to become the most trusted, ubiquitous platform for global commerce built by the best team in the industry. eBay will deliver compelling multi-screen experiences, core marketplace capabilities, big insights, and the next generation commerce ecosystem. It’s about being part of something bigger than ourselves.
We share a common drive to create uncommon opportunities – economic, professional, and personal. And because our business is about people, we have a passion for what we do. We fight for it, every day. eBay’s North America organization is where it all started and it’s a critical segment of the business.
We’ve been doing this for 20+ years. And we're just as passionate about it today as when we founded the company in 1995. The eBay Motors group is redefining the automotive shopping experience, as it continues to be the Internet’s largest marketplace for buying and selling all things automotive.
With three parts or accessories sold on eBay every second, its end-to-end services offer huge value to shoppers. The Parts & Accessories business includes: Engines & Components, Brakes & Brake Parts, Mirrors, Lighting & Lamps, Wheels, Tires & Parts, and Exterior Parts.
Senior Director, Business & Industrial eBay’s Senior Director of Business & Industrial (B&I) owns the performance for this line of business across eBay’s site. The category includes Electrical & Test Equipment, Resturant & Catering, Packing & Shipping plus B2B shopping experience. He/She drives the development of comprehensive customer-focused merchandise strategies, including: product assortment/selection procurement, pricing strategy, category site page and shopping experience optimization and business development.
The Senior Director of B&I will be responsible for driving growth through managing financial levers, inventory levers and site merchandising – with the goal to maximize business performance/profitability while accelerating growth and delivering on customer satisfaction. He/She partners closely with Marketing and Core Product Technology to bring the shopping experience to life end-to-end. The role leads an engaged cross-functional workforce by clearly communicating the strategy and defining ownership, effectively activating direct team and engaging support functions, driving standardization, and ensuring the empowerment of employees.
Job Responsibilities Provide leadership, strategic direction and operational rigor for the B&I business Drive the implementation of strategies and tactics that optimize financial performance Develop assortments and a go-to-market experiences that support the needs of the customer and the financial objectives of the Vertical, including coordination with Marketing and Core Product Technology In partnership with the marketing team, develop customer segmentation targets and build performance plans specific to each target Lead the analysis of market data, industry dynamics, local market intelligence, product trends, customer shopping trends, and the competitive landscape to assess growth opportunities and site enhancements Strengthen relationships with sellers to maximize both profitability, inventory health and marketing Develop talent; oversight for a team of Category Managers, Business Development and Product Liaison Success will be measured by the following: Year-over-year growth in Gross Merchandise Volume (Sales) Category profitability Market share growth Inventory health and conversion Successful Product launch and activation Job Requirements 10+ years of industry and eCommerce experience, preferably in Merchandising Passion for eBay, eCommerce and Business and Industrial Proven track-record of strategic planning and execution, and of taking projects from idea to full implementation in a large complex organization. Expert level experience integrating emerging trends and best practices into strategies Ability to articulate vision and purpose of initiatives and programs as they relate to long-term goals and objectives Strong partnership and influence skills; ability to broker mutually beneficial outcomes with stakeholders internally and externally Strong people management skills with proven ability to build, inspire and lead a high-performing team Very strong analytical skills and business acumen in a complex data environment; demonstrated ability to craft merchandising strategies Demonstrated ability to use metrics to drive productivity, increase consumer satisfaction, and manage costs Flexibility in responding to changing priorities Bachelors required eBay is a Subsidiary of eBay.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org. We will make every effort to respond to your request for disability assistance as soon as possible. For more information see: EEO is the Law Poster EEO is the Law Poster Supplement
Senior Director - Public Relations
The Senior Director
- Public Relations is responsible for communicating the company's strategic direction, support key business priorities, and advance the company's reputation primarily through well-designed, strategic national and global public relations initiative including media relations and influencers programs.
Working with global Public Relations teams, this position designs and executes Public relations programs at a corporate level as well at the product/capabilities level leveraging product releases, new offerings, and events via positive placements in targeted financial, business, consumer and trade media , as well as activation and amplification via social media platforms. Candidate will be also responsible for developing and maintaining relationships with key media and influencers at the national level and in monitoring media coverage results for the company and its competitors.
The Senior Director
- Public Relations provides consulting to senior management and other levels on media and public relations issues; has the depth of experience and leadership abilities to manage the function as a sole contributor. This individual has the drive and determination to manage multiple initiatives; create and execute initiatives in a timely way; the innovativeness to be successful in all areas of media; the maturity of being a team player and operating in an environment of significant autonomy and accountability.
The Senior Director
- Public Relations is part of the Corporate Communications team and is a direct report to the SVP Corporate Communications and Brand.
Crafting global PR programs around the company's new innovative capabilities and offerings, including but not exclusive of media relations activities.
Developing media stories and securing placements in key selected publications in the US - for example, WSJ, USAToday, Business Week, CNBC
Working with global PR teams to ensure narrative aligns at a global level; providing support to global teams in their local media outreach efforts
Creating, curating and publishing content in the company's social media platforms; developing editorial calendar and a metrics systems to track results
Positioning our company leaders with their respective vertical industry outlets via bylines, white papers or other Thought Leadership initiatives
Preparing spokespeople for media interviews and other public venues
Lead Influencers Program around Data Security working with CISO and the Transformation Office; remaining current on trends and identifying opportunities to position company as thought leader
Responding quickly to situations that offer client communication opportunities
Working closely with SVP
- Marketing in aligning/coordinating marketing and communications programs
- Crisis/Issues Communications support
- 7-10 years in working with top-tier media
Excellent skills in writing, editing and interpersonal communications
Expertise in working with online media, understanding social media challenges
Organizational skills and project management expertise in developing project platforms, plans and executing on those plans
Strong management skills and ability to handle a number of projects simultaneously
Proven ability in supporting crisis communications and issues management
Confidence to work with the company's senior leadership
Ability to work in a matrixed environment
Agency experience a plus
Demonstrated ability to be creative in problem solving
- Journalism or Communications preferred
- Second language a plus
Location_formattedLocationLong:Atlanta, Georgia US
Community / Marketing Title:Senior Director
- Public Relations
EEO Employer Verbiage:
Equifax is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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