Director Of Admissions Job Description Sample
Director Of Admissions
Come Join the Seasons Team
Seasons Hospice & Palliative Care is seeking a Director of Admissions (RN) to join our team of professionals. We make a difference every day to patients and families coping with end of life illness in creating a center of excellence in hospice care.
The Director of Admissions will implement and administer clinical referral inquiry to admission operations, policies and procedures. Assure customer service excellence. Provide leadership, support, and direction to the Admissions Team to ensure timely response to referral inquiries, comprehensive assessments, and effective communication to internal and external customers.
Bachelors Degree or equivalent experience.
Preferably have prior management/supervisory experience in a hospice or home health agency or equivalent education.Demonstrated ability to effectively direct a variety of personnel and utilize mentoring and motivational skills. Demonstrated commitment to Seasons Hospice's philosophy of care, values, mission statement and organizational culture
Director Of Admissions
Essential Job Functions
Performance will be rated satisfactory when the employee accomplishes these functions.
- Orients families to Oasis Behavioral Health program philosophy, tours and family program.
Conducts assessment interviews at Oasis Behavioral Health or off-site, if necessary (i.e. jail, other treatment centers).
Assists patients/families in admission procedures and preliminary orientation to program philosophy and family program.
- Refers clients to other agencies or resources if inappropriate for Oasis Behavioral Health program or better served by another facility.
Assist families with financial arrangements for admission.
Ensures that quality services are provided and that proper procedures are followed.
Notify the milieu in order to ensure proper admission to the appropriate program.
Performs admission and continued stay review of all patients in accordance with the Utilization Review of Medical Records plans.
Assists in the revision of criteria for admission, continued stay and discharge.
Assists in the identification of utilization related problems.
Revises the Utilization Review Plan in conjunction with Chief Executive Officer.
Develops and/or revises utilization review related policies and procedures as required by Utilization Review Plan, or as requested.
Maintains current working knowledge of JCAHO and other external agency standards/requirements that affects the Utilization Review functions and accrediting/License process.
Serves as a liaison for financial and clinical functions of Oasis Behavioral Health and external review agencies. This will include pre-authorization and concurrent reviews plus notification of status change to the business office.
Compiles, maintains and prepares statistical reports as necessary, including completing the Monthly Average Census Report of admissions, discharges and transfers.
Develops effective interpersonal relationships with all professionals and personnel involved with patient care; attends staffings; sends staffing updates to referrals as required.
Master's in related Social Service field and or working experience with chemical dependency and behavioral health issues.
License approved by the Arizona Board of Behavioral Health Examiners, LMSW/LAC/LPC/LASAC/LISAC/LAMFT.
Knowledge of various community and agency resources, capabilities for referral.
Knowledge of business medical terminology, legal issues and confidentiality. Minimum typing required.
Director Of Admissions
Director of Admissions Location:Fort Lauderdale, FLSchool Name:Office of the Chancellor Keiser University is a regionally accredited, private, career university that provides educational programs at the undergraduate and graduate levels for a diverse student body. The main campus is located in Fort Lauderdale with campuses located throughout the State of Florida and internationally.
Through quality teaching, the University is committed to provide all students with opportunities to develop the knowledge, understanding, and skills necessary for successful employment. Committed to a students first philosophy, Keiser University prepares graduates for careers in business, criminal justice, health care, technology, hospitality, education and career-focused general studies.
Inherent in our Mission is service to the community. This service includes community partnerships, involvement with various constituencies and various continuing education programs.
Keiser University's Office of the Chancellor is currently seeking Directors of Admissions for our campuses located throughout the state of Florida.
The Director of Admissions is responsible for acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing the admissions team in:
Candidate prospecting and managing inquiries
Monitoring and review of admissions
Managing team performance
Managing and coordinating the admissions process
The Director of Admissions oversees the targeting and acquisition of students as well as their transition into the University. The Director of Admissions must hold at a minimum a bachelor's degree.
The Director of Admissions must also have the following:
Documented success in College/University admissions
At least 2 years of managerial experience
Exceptional leadership and team building ability
Excellent oral and written communication skills
Ability to succeed in a dynamic, fast paced environment
Excellent computer skills
Attention to detail and the ability to meet deadlines
Working well with others
This is a full time position that requires day, evening and weekend availability.
Only online applications will be accepted. It is not necessary to contact the campus. No phone calls or agency calls please.
Thank you for your interest in our school system. Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.
Director Of Admissions
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control .Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.
The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults and senior adults suffering from mental health and addictive illnesses. We are a 124-bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency.
Founded in 1967, PIW combines the rich traditions of its past with the behavioral health options of the present. We have an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare.
The Director of Clinical Assessment Center is responsible for 24-hour management and supervision of the Clinical Assessment Center, which includes phone coverage and face-to-face evaluations with all patients. The Clinical Assessment Center Director is responsible for ensuring efficient and appropriate responses to all PIW inquiries.
The CAC Director is responsible for ensuring all CAC staff members are fully trained and competent in customer service philosophies. The Director is responsible for the quality of care rendered by the Clinical Assessment Center Counselors, and for system development and interdepartmental negotiations that impact on the evaluation and disposition process. The CAC Director sets the departmental tone for patient advocacy, referral source satisfaction, and referral development.
In collaboration with the Director of Community Relations, the CAC Director assesses, develops, implements, and evaluates the service, goals, objectives, and intervention process of the Clinical Assessment Center. Abide by the Code of Conduct and Corporate Compliance Plan at all times and in all areas.
Current Independent licensure in the mental health field (LICSW preferred) with minimum of five (5) years psychiatric assessment experience . OR ten (10) years experience conducting psychiatric evaluations and/or assessments.
Five (5) years of inpatient psychiatric supervisory experience.
Demonstrated leadership abilities.
Ability to communicate effectively with diverse groups and individuals.
Ability to work in high stress work environment and maintain high energy level to attend to varied tasks.
Demonstrates placing a high priority on serving external and internal customers in a timely and courteous manner. Follows up until needs are met. Demonstrates polite, cooperative and respectful behavior to customers.
Demonstrates respect, empathy and consideration toward all external and internal customers.
Ability to prioritize.
Demonstrated ability to establish rapport quickly and confident use of skills for interviewing, crisis intervention, and clinical assessment.
Job Type: Full-time
Director Of Admissions
Generate community awareness with hospital discharge planners, physicians, home health agencies, and other sources of potential admissions. Coordinate and complete skilled and intermediate care admissions by screening prospective residents for an appropriate level of care and service, verifying insurance/payment sources and completing admission paperwork with resident and/or responsible party. Others duties as assigned.
Duties of the Job
All employees of McKendree Village, Inc. are expected to exemplify the principles of Quality Loving Care to each person with whom you interact. The six principles of QLC are:
- SERVICE: Making those served the highest priority
- OWNERSHIP: Having a sense of ownership
- PROFESSIONALISM: Exhibiting professional conduct
- CONFIDENTIALITY: Respecting privacy and confidentiality
- COMMUNICATION: Communicating effectively
- COMMITMENT: Being committed to all persons at McKendree
Clinically evaluate prospective residents for appropriateness to the Health Center. May require on-site hospital visits.
Financially evaluate prospective residents through insurance verification, pre-authorization, and case management coordination after admission. Confer with Director of Nursing as needed.
Develop and maintain current inquiry list and encourage new referrals by maintaining good communications with staff, family, residents, and the health care community at large.
Attend related committee meetings affecting admissions department.
Market Health Center Services by using all admissions tools and resources, such as tours, phone contacts, business luncheons, and visits with hospital, etc.
Keep Administrator informed on program results.
Work with Administrator to ensure communication and set goals for the village.
Other duties assigned by Administrator.
Experience in Long Term Care as an Admissions Coordinator
RN or LPN
Social Services degree preferred
Demonstrated ability to interact and communicate well with clients.
Excellent Organizational Skills.
Ability to work and multi-task under stressful conditions.
Knowledge of Medicare and Commercial Insurance.
Experience in healthcare marketing
Director Of Admissions
Founded as a Catholic university in 1887, Benedictine University is located in Lisle, Illinois just 25 miles west of Chicago, and has branch campuses in Springfield, Illinois and Mesa, Arizona.
We are Catholic. All are welcome.
Benedictine University seeks employees who understand and contribute to the University’s mission and vision. Inspired by our Catholic Benedictine mission and identity, our academic community is committed to inclusion. As an institution, we express our commitment to our identity as a Catholic and Benedictine institution through our values as they are manifested throughout the University. As such, all employees are expected to support the University’s Catholic Benedictine mission and identity and to contribute to its distinctive intellectual life in an effort to help each student and each other to thrive academically, professionally, and personally in our religiously and culturally diverse academic community.
Job Title: Director of Admissions
Department: Enrollment Center
Reports to: Vice President of Enrollment and Student Development (VPESD)
The Director of Admission (2) will assume the lead role in developing goals and strategies related to all aspects of admissions policies, operations and annual enrollment management targets and will provide a clear and innovative vision for student recruitment initiatives throughout campus.
The Director will interact regularly with the Vice President of Enrollment and Student Development (VPESD) and the other Director of Admissions on matters relating to the execution and development of undergraduate enrollment strategies. The Director will provide leadership of outreach, programs, and services designed to assure student access, ease of entry and successful transition into the college.
Essential Job Responsibilities:
1.Design, develop, implement, and sustain innovative efforts that facilitate increased student enrollment. Develop and implement annual goals and objectives for the department including descriptive measures to assess departmental initiatives. Lead the effort to develop outreach and recruitment strategies for special programs and other specially targeted populations. Determine production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
2.Provide leadership for Admissions staff to include hiring, supervision, evaluation, professional development, programming, and scheduling. Identify and develop the admissions operational infrastructure to support new program initiatives for emerging partnerships with other academic institutions.
3.Serve as the liaison to community agencies to develop outreach partnerships for the College. Identify and meet with potential external partners, such as area businesses and community agencies, to promote new recruitment options.
4.Develops admissions financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
5.Collaborate with the Marketing department on effective communication and outreach strategies to prospective students including standardization of email, mail, texts, and use of social media. Maintain and refresh admissions information and activities located at the College's website.
6.Assure data quality and integrity in all actions within the Department and coordinate with other departments in the standardization and accuracy of data. Assure compliance with all statutes, codes, and laws associated with the position.
7.Attend relevant state affinity group meetings to collect and disseminate information pertinent to college operations.
1.Perform special projects as assigned by supervisor based on personal strengths or abilities.
2.Assign projects and supervise admissions counselors
3.Schedule meetings with staff regarding new recruitment strategies, making suggestions to improve past strategies, and increasing marketing opportunities.
Minimum Job Requirements:
Education: Bachelor’s degree required/ Master’s preferred
Experience: 3-5 years of experience in recruiting and or educational sales preferred
Familiarity with Microsoft software required and experience with Peoplesoft administrative system preferred.
Specific Knowledge, Licenses, and Certifications: A valid Driver’s License is required.
Supervisory Responsibility (if applicable): Supervise Assistant Directors of Admission and Admission Counselors
Working Conditions: Must be able to lift 30 pounds.
Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Benedictine University is an Equal Opportunity Employer.
Director Of Admissions
AdCare Rhode Island
The purpose of the Director is to supervise the admission process of clients into the facility. The Director is also responsible completing reports and tracking of census. This person is lead in coordinating and screening intakes
Reports To: Executive Director & VP Marketing
Responsible for screening clients on the phone or in person to determine the appropriateness of admission into the facility; if it is determined that the facility would not be the client's best fit, the client will be redirected to another organization
Effectively communicates with clients and their families/friends and other referral sources in order to expedite the admissions process and admissions criteria
Verify incoming client insurance
Maintains bed board
Input client information into facility database
Explaining financial obligations regarding co-pays/deductibles to clients upon admission
Securing appropriate signatures and ensures accuracy for release of information, consents for treatment and billing
Assists with the coordination of client transportation
Communicates with nursing staff bed availability; informs nursing of anticipated time of admission
Ensures that paperwork needed for admission is properly completed
Supervises completion of reports as necessary (census, tracking and daily call logs)
Supervises billing accuracy to be sent to billing department (AdCare Worcester); coordinates with lead processor
Supervises Intake Coordinators (i.e. hiring, training, performance reviews, scheduling)
Ensures all scheduling needs are filled; will fill open slots as needed
Provides supervision to the Medical Records Department and Utilization Review
Other duties and responsibilities as assigned
At least two (2) years of experience with a BA Degree working in addiction/chemical dependency or medical billing or admissions preferred OR at least five (5) years of experience with High School Diploma/GED working in addiction/chemical dependency or medical billing or admissions preferred
Ability to read, write, communicate and understand directions in English
Provide excellent customer service
Ability to work independently as well as in a team environment
Knowledge of addiction/chemical dependency
Strong communication skills
Ability to organize, prioritize and multi-task
Skilled in computer systems/keyboarding
Must have patience and de-escalation skills
Knowledge of insurance/workers compensation benefits and third party billing
Ability to provide direction and supervision
Receives indirect or occasional supervision
Works towards a definite objective using a variety of methods/procedures
Plans and arranges own work and only refers to the supervisor for unusual matters such as, policy interpretations
Makes decisions that are almost always determined by specific instructions or existing policies and procedures
This position requires a TST, MMR Titer and the ability to pass a pre-employment drug screening and background check.
If in personal recovery, a minimum of two years continuous abstinence required.
Consistently arrive for work on time and adhere to attendance policies
Treat clients, visitors and colleagues with dignity and respect; honor each person's right to privacy; maintain very strict client and colleague confidentiality; respects all individuals' differences; support cultural diversity in our organization; and follow the core competencies of the Standard of Excellence.
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.
Director Of Admissions
Position SummaryThe Director of Admissions provides day-to-day direction of NYU's campus in New York City, serving as deputy-in-command to the Assistant Vice President for Undergraduate Admissions. While the Assistant Vice President is responsible for providing leadership across all three degree-granting NYU campuses and serving as the chief external relations admissions leader for the University, the Director serves as the primary internal leader for the New York campus and its undergraduate admissions functions.
Qualifications Required Education:Bachelor's degree Preferred Education:Master's degree in higher education administration or related field or equivalent combination of education/ experience. Required Experience:7+ years progressively responsible professional experience with undergraduate administration or equivalent combination of education and experience. Must include previous experience in managing, leading, and mentoring staff.
Preferred Experience:College/university admission experience within a global framework. A cogent understanding of international admissions including all aspects of outreach and evaluation. Required Skills, Knowledge and Abilities:Excellent communication, organizational and planning skills; exemplary relationship building skills with both internal and external constituents; knowledge of market and societal trends affecting undergraduate enrollment at selective institutions including best practices for admissions strategies; competency in data analysis and familiarity with current technologies and trends; and a driver's license.
Preferred Skills, Knowledge and Abilities:Knowledge of student information systems, imaging software, and CRM technology. Experience at a large, decentralized college or university with global programming preferred. Additional InformationEOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
Director Of Admissions
Summary: Oversight of the Intake/Admissions Department to include referral intake, benefit verification, authorization requests/follow-up, authorization renewals, prior notifications, predeterminations, final clearance of referrals and no-go determination/transitions for all payer types including Medicare, Medicaid, commercial insurances.
The Director will oversee the entire admissions process including the process flow and assisting managers with recruitment and hiring. Also including development and documentation of new enhanced processes and procedures as well as education and training for new processes including oversight of new employee training and training materials development and implementation. Interdepartmental communications with Billing and Collections managers will be key to the success of the role.
Education/Experience: Bachelor's degree and 6 years of experience in healthcare reimbursement and onboarding required, or in lieu of a degree, at least 10 years of experience in healthcare reimbursement/admissions and onboarding patients including intake procedures, insurance verification, healthcare benefits assessment and paperwork and documentation for billing Medicare/Medicaid and commercial insurances required. 5 years' experience in a management or supervisory role required.
Self-directed with strong organizational and time-management skills. Demonstrates effective communication skills with patients, family members, other staff members and outside organizations or persons.
Duties and Responsibilities include the following. Other duties may be assigned.
1.Oversight of Intake/Reimbursement Managers and staff.
2.Design, implement and enforce policies and procedures as well as streamlining effective intake and onboarding processes.
3.Ensure the timely processing of referrals according to standardized timelines.
4.Design, create and publish a weekly/monthly management report of metrics to show volume of referrals by location, referral volume processed/cleared.
5.Review referral reports, statistics and referral tracking information to measure onboarding timeliness and effectiveness to troubleshoot barriers and/or stops in the process and implement corrective actions.
6.Review/monitor Referral Coordinator caseloads with their managers to identify staffing needs.
7.Ensuring compliance with a variety of regulatory agencies and payers such as various Medicare and Medicaid intermediaries and plans.
8.Assure guidelines for margin acceptance are being utilized and followed.
9.Be proactive in cross training teams to cover individual absences for vacations, illness and turnover.
10. Ensure referrals and patients are notified of their financial responsibilities and benefit changes
11. Ensure organizational goals and objectives are met.
12. Manage the integrity, quality, accuracy and performance of the Intake/Admissions Department
13. Provide direction and guidance to insure cross training for and performing various other operations functions as required.
14. Communicate with Billing and Collections personnel regarding insurance benefit verification and authorizations issues and their impact on cash collections.
15. Communicate with Managed Care Sales to resolve all on-going payer issues.
16. Coordinate with Sales in evaluating difficult admissions decisions.
17. Provide final clearance decisions for difficult admissions decisions.
18. Receives and responds to patient/client questions or complaints regarding intake and admissions activities.
19. Participates as necessary in care conferences and meetings related to DSIG patients.
20. Assist in training of other departments with training needs related to Intake and Admissions.
21. Maintain knowledge and trends in the marketplace including Medicare, Medicaid and commercial insurances
22. Works with the Reimbursement QI Coordinator in troubleshooting incidents related intake and admissions
23. Works with management to establish processes that enable us to continue to grow and meet challenges.
24. Play and active role in integration of Admissions activities throughout the organization as needed.
25. Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to comprehend and apply principles of basic math while analyzing data and generating reports.
Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
To perform this job successfully, an individual should have knowledge of Microsoft products.
Information Security Expectations:
While performing the duties of this job, the employee is required to abide by Diplomat's information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Diplomat information, information received by customers, other companies and/or external parties.
Knowledge, Skills and Other Abilities:
Oral and written communication skills
Ability to work well with various personalities and within a team
Participate in continuous quality improvement activities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Director Of Admissions
Oversees and administers all functions related to the intake process for all patients. This position is responsible for identifying potential patients and fostering the relationship prior to admissions, during intake, and through the end of treatment. The Director of Admissions maintains contact with patients' family members and designated contacts throughout the course of treatment. As part of the Admissions team, the Director of Admissions oversees and provides guidance to the Intake Specialist and the Utilization Review Coordinator.
ESSENTIAL JOB FUNCTIONS includes the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Coordinate action plans for the Admissions staff regarding all steps in the intake and admissions process
Manage and schedule prospective client screenings
Conduct phone interviews with perspective patients
Conduct face-to-face interviews with perspective patients
Coordinate and process all admissions to the facility
Responsible for obtaining demographic and financial information during inquirycalls
Ensure the clinical and financial screening criteria have been met prior to admission
Obtain necessary consent and disclosure, identification, and financial documents needed to admit client into the program
Coordinate date and time of new patients' arrival with all applicable
Ongoing verification that all intake procedures are properly followed
Ensure that payment is provided and processed upon arrival
Coordinate payment practices and procedures with the Accounting department
Oversee the administration of ongoing payment plans, including calling the responsible parties for patients prior to the payment due date
Seek out learning opportunities and incorporate new knowledge into practice
Participation in Management Meetings to assist in business strategies relating to the admissions process
Other duties as assigned
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.
Bachelor's degree from an accredited college or university in a behavioral health or related field; Master's degree preferred
At least five (5) years of experience in a behavioral health setting
Must have valid driver's license and proof of insurance
Must maintain CPR and First Aid certifications or obtain CPR and First Aid certifications within the first six (6) months of employment
SUPERVISORY REQUIREMENTS of this position are generally as follows:
Oversees the activities of the Admissions Department; directly supervises Admissions Coordinators
Carries out supervisory responsibilities, including, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees
KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.
Strong clinical skills
Must be detail oriented
Strong interpersonal, organizational and analytical skills
Structure and content of the English language including the meaning and spelling of words, rules of
composition, and grammar
Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
Exceptional customer/client service with the ability to resolve service issues
In-depth knowledge of Joint Commission and DHS standards
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Considering the relative costs and benefits of potential actions to choose the most appropriate one
Excellent interpersonal communication (verbal and written) and presentation skills
Motivating, developing, and directing people as they work
Being aware of others' reactions, understanding why they react as they do, and adjusting one's own actions in relation to others
Bringing others together and trying to reconcile differences
Listen to and understand information and ideas presented through verbal and written words and sentences
Communicate information and ideas verbally and in writing so others will understand
Apply general rules to specific problems to produce answers that make sense
Combine pieces of information to form general rules or conclusions; including finding a relationship among seemingly unrelated events
Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution
Generate various ideas about a given topic
COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.
- Desktop computers, fax machines, scanners, copiers
- MS Office (Word, Excel, Outlook)
- Multi-line telephone systems
- EMR and CRM software
WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
The noise level in the work environment is usually moderate
Work is performed in an administrative office setting, therapeutic schools, and client settings
Duties involve potential contact with individuals who may be threatening, aggressive, suicidal, and/or under the influence of drugs or alcohol
Must be flexible to work additional hours when necessary
PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to stand, walk, sit, stoop, kneel or crouch. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, taste or smell
The employee must regularly lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color discrimination, peripheral vision, depth perception, and the ability to adjust focus
HIPAA PRIVACY TRAINING & SANCTIONS
All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule are required by the Rule to receive training so that they have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities and of the group health plan's policies and procedures that impact on their job duties. Site specific training on requirements of the HIPAA Privacy Rule and the plan's health information policies and procedures under the direction of the plan privacy officer may be required for this position based upon site specific requirement. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.
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