Director Utility Accounts Job Description Sample
Director Of Client Accounts
Parallon believes that organizations that continuously learn and improve will thrive. That's why, after more than a decade, Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.
As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting.
Parallon's purpose is simple. We serve and enable those who care for and improve human life in their communities.
JOB TITLE – Director of Client Accounts
GENERAL SUMMARY OF DUTIES: Serves as the liaison between an assigned group of Physician Practices under the HCA Physician Services Group (PSG) and the Parallon Physician Service Center. Ensures Service Level Agreements are appropriately administered including: (1) Scope of Service Definition: Roles & Responsibilities of Physician Service Center (2) Customer Responsibility Definition: Roles & Responsibilities of the Physician Practice, (3) Performance Tracking/ Bench-marking (w/pre-agreed Goals) and Action Planning (4) Problem Management and (5) Communication. Responsible for engagement with Physician Services Group Leadership (e.g. VPs, Market/Area Practice Managers & Practice Managers) and Service Center Leadership (e.g. Administration, Directors, Managers) to ensure people, process and technology utilization are appropriately aligned to support revenue cycle success.
SUPERVISOR – Chief Operating Officer
SUPERVISES – Account Managers
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Engages in understanding market business plans for new practice acquisitions and ensures on-boarding process and hand-offs to practice implementations are successful.
Actively participates and provide feedback into ongoing process and technology improvement initiatives for Physician Service Center and the Physician Practices
Regularly initiates follow-up with PSG Executive Leadership
Maintains understanding of Service Center products and services.
Acts as a liaison between PSG Executive Leadership and Physician Service Center Leadership
Ensures that customer issues are addressed in an efficient manner, informing the Chief Operations Officer of any problems that may arise.
Establish good working relationships with individuals at the practices and market leadership.
Coordinates with others, including personnel in company branches to exchange information and update controls.
Maintains open lines of communication between practice operations as it relates to claim inventory, denials, etc.
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".
Knowledge, Skills, and Abilities
Technical Expertise – some understanding of healthcare, including knowledge of healthcare terms and accounts receivable processes
Strategic Analysis - analytical Review skills and ability to make decisions based on analysis
Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
Tactical execution - oversees the development, deployment, and direction of complex programs and processes
Financial management - applies tools and processes to successfully manage to budget
Project Management - assesses work activities and allocates resources appropriately
Organization - proactively prioritizes needs and effectively manages resources
Communication - communicates clearly and concisely, verbally and in writing, including utilizing proper punctuation and correct spelling; able to communicate with staff, Parallon Management, and Division and Group Executives.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients, and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures, and systems
Basic Skills – demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes; able to work quickly and accurately in a fast-paced environment while managing multiple demands; able to work both independently and collaboratively as a team player; demonstrates adaptability, analytical and problem solving skills, and attention to detail; and able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately
EDUCATION – Four-year undergraduate degree from an accredited college or university with major course work in health services administration, management information systems, or business administration required. Experience as a Business Office Director/Manager is required.
EXPERIENCE – Five or more years related experience and/or training; or equivalent combination of education and experience.
CERTIFICATE/LICENSE – None
Physical Demands / Working Conditions– Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
OSHA Category– The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
Senior Account Director - Global Accounts - West - Chicago, IL
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
Responsible for sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.
After winning new business, manages customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business.
Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions.
Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management.
Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
Utilize Siebel & Salesforce.com to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
Experience: 5+ yrs
Education Level: Bachelor's Degree
Field Of Study: Business, Marketing, Sales or similar
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Knowledge, Skills or Abilities
Proven experience in solution selling IP, data, and voice network services.
Proven experience in hunting, prospecting, and new account development.
Experience with Salesforce.com preferred.
Demonstrated strong communication, written, and formal presentation skills as well as ability in selling to the close.
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
Requires at least 50% or more of time conducting sales activities outside of the office.
Alternate Location: US-Illinois-Chicago
Requisition # : 177007
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Director Of Utility Services
If you are a business services manager with experience in Water, Gas or Electric Utilities, this is the right position for you. We are located in Greenville, which is one of the fastest growing cities in SC and rated top cities for young professionals and 3rd strongest job market in America, offering many activities and attractions.
The Director of Business Services will oversee the Meter Reading, Customer Service and Billing departments. You will need to convert data into metrics to guide your decision making while identifying new processes and improvements to increase operations efficiency. You need a good understanding of management software and customer service.
Our client is an award winning company with a family atmosphere, excellent benefits with great career advancement opportunities.
Must have over 10 years if managerial experience working for a water, gas or electric facility
Must have over 10 years as a supervisor in at least 2 of the three departments ( billing, meter reading & customer service)
Utility software experience
Experience working for a utility company with over 35K+ accounts
Exceptional customer service skills
Must have at least an Associate's degree, Bachelor's preferred What you will get:
Free health insurance, great plan
high employee satisfaction rating
low cost of living area
AAA rated company
award winning team
Director Of Utility Program Management
The Director of Utility Program Management is responsible to identify and secure energy efficiency contracts through Public Utilities. This professional will report to the Senior Vice President West Region, ATS and will be responsible for final business plan, staffing and proposal creation. The core focus of the role is to secure DSM funding through the major CA IOUs for ABM to utilize to support and expand the client base. The Director of Utility Program Management will work closely with California ATS General Managers as well as Industry Segment Leaders to formalize our energy efficiency service offerings, secure client commitment, and compete and secure utility awards to achieve organic sales quotas.
Sales Methodology: Applying a value based sales methodology to achieve goals and position for long-term results, by selling consultatively, building trust, identifying and developing leads, setting appointments, conducting account research, leading sales calls, and creating relationships that lead to new business opportunities for the company through a Utility Channel.
Business Industry Knowledge:
Gathering, analyzing, applying and aligning business and industry knowledge and the energy and demand reduction goals of IOU Energy Efficiency Programs to our associated project and service offerings.
Company Solution Knowledge:
Understand ABM and its people, processes, and solutions, through knowing the company and exemplifying our vision and values, describing our services and solutions, and optimizing our resources.
Individual Effectiveness: Drive business results by leveraging and expanding personal capabilities and qualities, including initiative, decision making, planning, and resilience.
Relationship Building: Build relationships both internally and externally for the purpose of fostering collaboration across all of ABM and creating greater awareness among decision makers within the CA IOUs.
Compliance: Adhering to all company policies, procedures and business ethics codes and ensuring that they are communicated and implemented within the team.
Leadership: Having a leadership mentality and collaborative orientation to draw from internal and external resources to meet the goals for this position and the Company.
10+ years of experience in sales, business development, sales management or roles where organic sales growth was at least 60% of the responsibility
Must have experience in overseeing Utility Program administration
Experience with enterprise software solutions, sales CRM, and large, complex organizations.
Ability to engage clients at a senior level.
Ability to travel at least 30% or more. Based in Los Angeles area.
Tustin, CA 92780 US (Primary)
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Director Of Operations- Utility Division
Under general direction of the General Manager, Textron Utility, this position is responsible for the direction, planning, and all other activities associated with plant operations and distribution at the Chattanooga, TN and Waukegan, IL facilities. Will lead the operations team in activities to continuously maximize use of materials, equipment, systems, and people to obtain the highest level of safety, customer satisfaction, employee satisfaction, quality, cost, inventory, and profitability in support of the current business plan. Responsible for adherence to Corporate and Divisional policies and practices.
This position reports to the General Manager, Textron Utility. In addition, the Director of Operations, is responsible for direct supervision of the Operations Managers, Supply Chain Manager, and Manufacturing Engineering Manager. Maintains good relations with all staff office, manufacturing departments, bargained hourly employees, and with customers.
This position must display professionalism and enthusiasm in representing Textron. Must have the interpersonal skills to work effectively with Sales, Marketing, Distribution, Manufacturing, Human Resources, Engineering and other departments within the company along with distributors and end-users.
Responsible for the safe and efficient operations for the Utility's division.
Develops and executes manufacturing and distribution strategies, plans, programs and systems, both short and long range, to ensure achievement of Division objectives.
Responsible for ensuring operational adherence to Corporate and Divisional policies and practice
Analyze and effectively utilize resources and capabilities to achieve optimum quality, delivery and financial results for this manufacturing environment.
Establish and meet the operation's budget for the business using appropriate systems and controls.
Coordinate with Engineering on all new product introductions to assure material availability and manufacturing readiness to support launch timelines and maintain costing guidelines.
Work effectively with the Textron Utility Leaders in Sales, Product Management, Finance, Human Resources and Engineering to ensure understanding of the Operations groups objectives and directives.
Review and analyze capital equipment requests for proper justification and submission for approval.
Establish and drive a lean, continuous improvement environment with improving customer satisfaction and financial results.
Establish and drive a continuous learning environments, including active development and mentoring of direct reports. Conduct salary and performance reviews as well as identify training needs.
Maintains awareness of key market trends as well as the development of new manufacturing and distribution methodologies and recommends and/or councils others on these changes.
Conducts all duties in accordance with the Textron Business Conduct Guidelines.
Bachelor's Degree in Supply Chain Management, Operations Management, Engineering or a closely related discipline is required.
Must have strong knowledge of manufacturing, distribution principles, practices and procedures, as well as a comprehensive knowledge of industry related goods and services and general business operations.
Strong technical skills related to Manufacturing are required.
EXPERIENCE & SKILLS:
Minimum of ten years' experience in manufacturing.
Demonstrated application of Lean - Six Sigma methodologies to improving flow.
Excellent communication skills.
Developing presentations, and delivering messages to all levels in the business.
Excellent partnering and team building skills.
Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness.
Apply and/or develop highly advanced technologies, scientific principles, theories and concepts. Viewed as expert within the field.
Bias for action, while maintaining true to the strategic vision.
Performs technical and complex task requiring independent knowledge and its application to non-routine situations.
This position may exert up to 70 pounds of force occasionally with assistance, and/or up to 20 pounds of force frequently as well as the use of arm and/or leg controls with exertion greater than that of sedentary work. May also push, pull, lift, carry, grasp, finger or otherwise move objects. Must be able to operate an automobile and to travel by airplane.
The responsibilities outlined in the position description serve as a general guideline for the position and may not be exhaustive of all duties inherent in the position.
Director Sales, Strategic Accounts
Gannett is a leading media and marketing company with unparalleled local-to-national reach, successfully connecting consumers, communities and businesses. Our iconic USA TODAY Network brand, 109 strong local media organizations in 34 states and Guam and more than 160 local news brands online in the U.K. and ReachLocal, a digital marketing company. We provide rich content through hundreds of outstanding affiliated digital, mobile and print products. Each month more than 110 million unique visitors access content from USA TODAY Network and Gannett's local media organizations. USA TODAY NETWORK is one of the top 20 digital companies in the country, sharing the list with Google, Facebook, and Amazon.
We have a key leadership role for a Director of Sales for our Strategic Accounts Team. This role is responsible for building and leading a high-performance Strategic Accounts sales team within the state of Wisconsin
This is an opportunity to be part of The USA TODAY Network enterprise wide solutions sales team that will drive a retail industry transformation. Our team is tasked with building the strongest portfolio in the industry that will provide end-to-end digital marketing, wholesale and commerce solutions for key account segment customers. You will be part of an elite team of leaders across Gannett working to develop building exceptional business solutions for our clients so they can focus on what matters most to them – growing their business. Our teams capitalize on the utilization of data, leveraging for retention and strategic selling opportunities to grow revenue. In-depth knowledge of the B2B, B2C, Hospitality, Healthcare, Grocery and Retail industries is a plus but a proven track record of managing a geographically dispersed team and showing strong use of strategy to move the revenue needle is a must. We are looking for someone that can demonstrate their initiative, resourcefulness and ingenuity along with high level of strategy coupled with strong sales background.
The successful candidate will provide inspiring leadership, drive results for Key Account clients, and grow revenue within the entire Wisconsin market. Has a strong foundation for strategic and tactical selling within a solution based sale. Highly evolved people management skills with the ability to engage, develop, mentor and lead employees. The ideal candidate will have delivered results in both "traditional" and "new" media environments.
Communicating a clear vision for the Key Accounts team. Should have the ability to clearly articulate the company mission and garner commitments among the team that align and propel forward the organization's values, vision, strategy and goals.
The incumbent will lead and manage a multi-media marketing solutions outside account executive team for the entire Wisconsin market focusing on a critical, large, local business sector with local or regional decision makers, often with multiple decision makers and influencers.
This role leads a team that grows market share within a designated account list through the combination of acquiring new business and increasing current client spend while increasing client satisfaction. Account Executives are generally aligned to 30 or less clients in an effort to allow deeper time and resource investment for premier clients offering highest market potential.
Maintains a high awareness and understanding of the market and the competition to all goals and targets. Holds staff accountable to revenue goals, objectives, KPIs and other metrics. Creates effective formal activity metrics for staff. Develops strong sales plans. Has a clear, formal, written plan to attack allocated segments/territories. Coaches to develop comprehensive, individual account plans for Account Executives that achieve a high level of individual account penetration.
Embraces the value behind the world class sales vision and communicates regularly the importance of making progress on the "journey".
Ensures execution and adoption of sales strategies, plans and best practices to increase digital and overall revenue growth and achieve budgeted goals.
Collaborates with Sales & Marketing Division partners to execute programs that foster world-class sales behavior, values, development, and best practices.
Maintains a full staff of highly-skilled, high performing sales executives. Collaborates with HR talent acquisition team to recruit sophisticated sellers focused on sales revenue growth and digital transformation.
Spends time with sales account executives visiting customers in the field with the purpose of deepening account relationships. Uses these opportunities to coach staff.
Provides appropriate mix of direction and strategy. Collaborates with the staff on strategy, innovation, etc., to ensure that new ideas are developed and presented to clients. Identifies complex customer needs and builds custom client solutions that differentiate The USA TODAY NETWORK from competitors.
Articulates the USA TODAY NETWORK's value proposition and prove ROI with data.
Leverages multiple USA TODAY NETWORK resources and partners to develop optimal client solutions including print and digital products. Proficient in USA TODAY NETWORK's premium digital capabilities.
Works with C-level clients, corporate and matrixed organizations.
Bachelor's degree in marketing, advertising or related area.
Minimum 7+ years' sales experience with a proven track record in building and growing a multiple M+ revenue business. Sales experience with digital marketing products and services preferred, focusing on the large local business sector with local or regional decision makers, often with multiple decision makers and influencers.
Proven record of successfully leading in a goal-oriented, highly accountable key account environment. Ability to build and to manage a B2B sales organization. Ability to maintain a deep and broad understanding of the market (e.g., customers, prospects, key trends, and competitive media).
Sales management experience. Proven successful experience in a leadership sales role.
Experience or exposure to the Challenger selling model consultative selling skills.
Excellent leadership, interpersonal, and verbal and written communication skills.
A track-record of innovation and initiative - Utilizes creativity and strategic thinking.
Strong problem-solving and analytical skills are required. Must have strong time management and organizational skills. Candidate must be able to work effectively in a fast-paced, high-pressure, ever-evolving environment.
Experience in a leading-edge organization that makes a best-practices sale culture a top priority.
Experience with CRM tools and is a champion for Salesforce.com adoption and models correct utilization.
As a part of Gannett Co., Inc., the nation's largest media and marketing solutions company, we offer a dynamic, community-focused environment where individuals are rewarded for exceptional performance. We offer competitive salaries and benefits, including health care, dental and vision coverage, flexible spending account, 401(k), paid time off, and tuition reimbursement. Pre-employment drug testing and background screening are required.
Gannett Co., Inc. (NYSE: GCI) is a next-generation media company committed to strengthening communities across our network. Through trusted, compelling content and unmatched local-to-national reach, Gannett touches the lives of nearly 100 million people monthly. With more than 110 markets internationally, it is known for Pulitzer Prize-winning newsrooms, powerhouse brands such as USA TODAY and specialized media properties. To connect with us, visit www.gannett.com.
Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status
Director Of Business Development - Global And Strategic Accounts
UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
The Global Security Products (GSP) group at UTC CCS develops a comprehensive product portfolio to protect buildings, people and assets; providing innovative security products that include advanced software and hardware, IP solutions, wireless communications, electronic locking systems, and mobile applications. Among its leading brands are Lenel, Interlogix, Supra and Onity offering robust security and life safety systems, and affordable, flexible lock and key management solutions.
The Director of Business Development - Global and Strategic Accounts sales position for the Lenel business will utilize a multi-faceted approach to drive and influence new enterprise business opportunities and manage Lenel global and strategic end-user accounts. The position will directly report to Lenel's Vice President of Global Sales.
The ideal candidate will be based in a major metropolitan area within the US South or Central region.
Business Development :
Identify and pursue new Fortune/Global 1000 and large account opportunities
Develop C-level security management relationships. Evangelize the Lenel value proposition
Identify, participate and support internal and external sales conferences and voice-of-customer events to build product awareness to existing and prospective clients, and to cultivate leads
Engage with regional sales teams and regional, national and global Value-Added Resellers (VARs) to develop new account opportunities
Search for new markets to expand the current reach of this organization and increase new business opportunities
Strategic Sales :
Manage Lenel major accounts, maintaining C-level security and IT management relationships and a "face of Lenel" presence to VARs and End-Users
Drive new global project opportunities within each account: Internally sell Lenel, and promote UTC CCS products, into other business units and regions to expand footprint of Lenel and UTC solutions
Assist other GSP international regions with the management and pursuit of large and global Lenel opportunities.
Share best practices and help international regional and key account sales teams to coordinate project opportunities that originate outside of the North American region
Additional responsibilities include:
Manage weekly and monthly reports
Use and manage Salesforce.com tool
Travel between 50-75% in US region, including some international travel
Water Utility Director Of Business Services
Water Utility Director of Business Services
JOB SUMMARY: The Director of Business Services supervises, plans and directs the activities of the Customer Services, Billing and Field Services / Meter Reading departments.
For more information: www.greenvillewater.com/directorofbusinessservices
ESSENTIAL JOB FUNCTIONS:
Develops, plans, and implements long and short term plans, goals, and objectives for the Customer Service, Billing, and Field Services departments. Identifies new processes and alternatives to resolve problems or improve/enhance operations.
Performs managerial tasks to facilitate the efficient and effective operations; provides leadership and guidance; implements and updates a work program, policies and procedures.
Handles and promotes public relations with the community. Receives and responds to inquiries, concerns and complaints from customers; ensures customers receive professional, courteous and prompt service from department employees.
Provides oversight of the comprehensive operating and capital budgets.
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
Schedules manpower and coordinates the completion of business service procedures, projects and programs; designs, plans and implements administrative systems and procedures necessary to increase production and reduce operating costs.
Evaluates the efficiency and effectiveness of department operations, including computer programs and equipment; makes recommendations for improvements as appropriate and works with computer programmers to resolve programming problems.
Receives, reviews, prepares and/or submits various records and reports including charts, control reports, attendance reports, edit listing, adjustment forms, debit and credit forms, job applications, performance appraisals, status reports, contracts, work orders, customer files, deposit lists, cutoff lists, various forms, memos, and correspondence.
Must have 10+ years of progressively responsible managerial level experience working for a water, gas, electric &/or wastewater utility. Must have 10+ years of experience as a supervisor over two of the following departments for a similar utility: Billing, Meter Reading & Customer Services. Must have experience working for a utility with 40,000+ customer accounts. The incumbent must be able to convert data into metrics to make business decisions; and identify new processes / alternatives to resolve problems or enhance operations. A Bachelor's degree is required.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Greenville Water is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Greenville Water will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Head Of Global Brands / Senior Director Key Accounts
Head of Global Brands / Senior Director Key Accounts
New York, NY
Head of Global Brands / Senior Director Key Accounts
Twitter is seeking an experienced marketing professional to lead its Global Brands team, which is focused on managing the platform's largest global advertising partnerships, or key accounts. This is one of the most interesting and influential roles in the revenue org -- you are on the front lines in owning Twitter's relationships with the largest advertisers in the world to drive innovation, create impact at scale, and ultimately: grow revenue.
Who you are:
As the Head of Global Brands, you will be the business owner responsible for revenue and client relationships across Twitter's largest global brand advertisers.
You will directly manage a team of seasoned global client partners who each bring significant marketing and sales experience. This group is considered our best-in-class client partners at Twitter.
This role will require a combination of business leadership, strategic thinking, analytical problem solving, deep product knowledge, and an ability to drive innovation at scale
This team is perhaps one of the most collaborative in the company: Your ability to work across functions and geographies will be of paramount importance as this highly-visible role must partner successfully with other Sales teams, Market leads, Marketing, Product Management, Engineering, Research and Sales Finance
You will play a central role in developing sales and product strategy, ensuring that Twitter has the right product mix to build a large business and deliver clear value and demonstrable ROI to our largest advertisers
Success will be measured by achievement of business objectives, primarily revenue quotas, advertiser/partner satisfaction, and driving thought leadership in the marketplace
You are an exceptional brand marketer -- you understand strategy, what truly drives impact and know how to guide marketers to do so efficiently and effectively
You understand global dynamics and how to drive impact at the local level
Lead a world-class sales team of client partners
Act as a leader of the Twitter sales operation, helping us achieve our ambitions to grow a successful commercial business across this slate of advertisers
Establish and nurture senior-most relationships with Twitter's largest advertisers
Deliver on revenue quotas and other key performance metrics for portfolio clients; guide negotiation of upfront deals
Foster a high-performance culture, focused on delivering superior value to clients and developing trust-based, long-term business relationships
Collaborate with Twitter product teams to define the roadmap for advertising products and develop frameworks for measuring client ROI within your verticals
Analyze customer data and trends to develop scalable and flexible best practices for client engagement and revenue
Oversee tracking and management of financials across this set of advertisers; provide visibility and predictability in financial forecast to executive leadership
15+ years of professional experience, with 5-8+ years of sales / business management within a sales organization focused on large and strategic accounts
Ability to effectively influence and position Twitter within the broader marketing mix
Strong experience managing high performance teams in a client-facing environment
Demonstrable success as a senior business leader
Experience distilling complex messages into simple narratives
Ability to communicate with customers into a clear, memorable and engaging way
Outstanding operational skill set
Demonstrated ability to work effectively in a fast-paced, rapidly changing environment
BA/BSc degree with a strong academic record. MBA or advanced degree a plus.
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
Accounts Payable Director
Talend is a 900 plus-employee, big data integration software company with deep open source roots. With over $100 million raised to date and continued rapid growth, Talend is the second largest independent open source company in the world.
Talend is hiring an Accounts Payable Director to join our growing team in our global headquarters in Suresnes, France. This position reports to the VP of Finance, Group Treasurer (FINOPS).
In this role, you'll manage our Worldwide Accounts Payable Functions and Travel Management in a fast paced and global environment.
We are looking for someone with the ability to communicate efficiently with your team, your coworkers and vendors from across the globe, who can provide timely responses while providing great customer service, and ensuring information is accurately processed. In this role, exceptional organizational and communication skills will be the key to your success.
WHAT YOU'LL BE RESPONSIBLE FOR
Manage Global Accounts Payable function including Vendor Management, Invoice Management and Employee Expense Management as well as Group Travel management
Review and revise semimonthly AP payment batches to comply with given cash budgets, setting up priorities when required
Supervise and mentor AP Managers, AP Clerks and WW Travel Manager (a team of 5 people across the Globe) and drive them to meet goals and metrics
Provide strong Leadership to the team and set strategic direction of the Global AP function
Constantly look to improve global process and systems within the AP function
Help the team to develop and communicate AP and Travel process procedures and company policies
Plan and communicate yearly, quarterly and monthly activity plans to staff and management
Maintain consistency in application and deployment of Global policies in the various regions
Initiate the 'Procurement' function, setting the Company Purchasing Terms and a global Policy around Vendor Management (and selection)
Lead month and year end closing tasks and ensure the deadlines are respected by the team
Maintain regular communication with the Financial control team to align expectations
Work with the Internal Control team and Insure AP processes are compliant with SOX requirements
Help to resolve conflicts with employees and vendors and follow up with issues; provide feedback and alert management when required
Perform special projects and ad-hoc requests
A LITTLE ABOUT YOU:
Between 7 and 10 years of Accounts Payable experience with management experience in an international environment
Fluent English is required (team is partly Native English speaking)
Strong ability to establish and build a trusting relationship with local and international teams
Strong Excel experience and computer skills; Experience with Concur and Netsuite is a plus, but Experience with ERP is required
Able to meet deadlines and multi-task in a fast, growing and international environment
A strong work ethic
Strong focus on your internal customers and excellent attention to detail
Must be flexible, self-starter, change-oriented, and a self-motivated team player with a positive attitude and strong communication, interpersonal skills and conflict resolution skills
Strong organizational skills
Ability to work across global time zones, while being on the occasional early morning calls or late evening calls
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