Dispatcher Job Description Sample
City Dispatcher / LTL Dispatcher
~~Join The Custom Companies Team if you are interested in an exciting and rewarding career in the transportation industry and want to be part of the fastest growing full service transportation company in the Chicago land area. The Custom Companies provide challenge and opportunity for personal and professional development. Apply now if you enjoy working in a fast paced dynamic work environment with excellent benefits including:
• Company matched 401k
• Health, RX, Dental, Vision, & Life Insurance
• 7 paid holidays
• Paid Vacations
Competitive industry wages
The City Dispatcher will be responsible for assisting Fleet Operations Manager and other Executives in determining direction of City Dispatch Operation and developing short / long term goals. Assists managers in developing departmental goals consistent with company’s quality goals and in developing and implementing plans to attain those goals. Assists managers in tracking and trending problems, and developing action plans. Effectively controlling a fleet of trucks for local pick up & delivery in the Chicago land area.
KNOWLEDGE, SKILLS & ABILITIES:
• Expert knowledge of local P&D operation.
• Excellent geographical knowledge of Chicago 6 County area (Interstate system/Truck Routes).
• Knowledge of regulatory requirements
• Excellent communication and people skills
• Ability to multitask and establish priorities and execute on recurring problems
CREDENTIALS AND EXPERIENCE:
• High school degree required. College degree a plus
• 5-10 years experience with all phases of transportation & transportation management positions
• 5 + years fleet management experience
Please apply to this job at:
Principals only. Recruiters, please don't contact this job posting
Aim Integrated Logistics-Wellsville, PA
Aim Integrated Logistics is looking for a DISPATCHER & ACCOUNT SUPERVISOR. In this position you will be expected to maintain effective communications with customers, and with Local Drivers to ensure the timeliness of freight and equipment movement.
- Assign drivers to duties in compliance with DOT HOS regulations
- Build effective labor schedule to handle projected freight volumes
- Work with the customer to continuously improve routing schedules
- Work with customer and management to improve loading
- Dispatch drivers on a timely basis
- Perform and reconcile yard checks of fleet
- Routine damage inspections of assigned fleet
- Review driver paperwork, including logs/trip sheets for accuracy
- Enter fuel data into approved workbook
- Work with the maintenance department to ensure timely repairs
- Monitor the loading of all trailers for proper delivery order
- Supervising inbound and outbound third party carriers
- Has a positive attitude and can think outside the box
- Medical, Dental & Vision plans (individual/family options)
- Profit Sharing & 401K retirement plans
- Flexible Spending plans for medical and dependent care
- Company-Paid Life Insurance - optional supplemental policies
- Long-term and Short-term Disability plans
- Scholarships and Tuition Assistance for employees and family
- Excellent communication and organizational skills
- Geographical knowledge of Southern region
- Proficient with MS Word, Excel and Outlook
- AS/400 experience a plus
- Routing experience & basic dispatch techniques
- Understand DOT regulations
- CDL Class A license a plus but not required
With AIM, you get the stability of a strong company focused on growth. AIM is committed to advanced training and development, and we offer small company flexibility with large company opportunities.
AIM NationaLease provides short- and long-term commercial truck leasing and diesel comprehensive maintenance programs on most any type of diesel tractors including reefer trailers. As one of the largest vehicle leasing companies in the United States, we deliver reliable, cost-effective solutions to keep you moving.
AIM Integrated Logistics focuses on increasing our clients' control over their transportation and distribution system while reducing cost and improving customer service. We combine highly trained service and support personnel with expertly maintained vehicles to provide a dependable solution, every time.
AIM Services Company provides 24/7 timely solutions to the Oilfield and Gas Industry with a fleet of water tankers and flatbed trucks. Our broad array of products and services specific to the energy industry make us a safe and reliable solution to keep our clients' operations running smoothly.
STABILITY. ADVANCEMENT. IMPACT.
With AIM, you get the stability of a strong company focused on growth. AIM offers a highly competitive benefits package with low out of pocket costs.
We currently have an opening in the Dallas/Fort Worth Area
for a Dispatcher to start immediately!
Excellent attention to detail, quick thinking and problem solver.
Able to multitask well
Great phone skills and customer service oriented
Excellent communication skills ( Must be patient. calm and able to handle stressful situations)
Fast typist (45WPM or more is a must)
Positive attitude, eager and motivated to learn.
Open schedule to work rotating shifts. (Able to work Days, Nights,Weekends and Holidays between 7:00 am to 10:00 pm is a must).
Must have a stable work history.
We provide the following:
A Full-Time Permanent Position
A stable work environment
A great Benefits package after 60 days of employment (Health/Life Insurance paid in full by employer, Paid Holidays and Paid Vacation).
Training while you work
Opportunity to make this job your career!
We will be contacting qualified candidates immediately!!!
Please send resume
Dispatch tractor trailer dump trucks for a local and regionally operation.
At Sanimax, we’re focused on making the world a better place. Every year, we keep over 1.5 million tons of waste out of landfills, while making a positive impact on the local economy and community.
Our business is strong and growing – and we’re looking for more great talent to share in our success! We’re looking for a Dispatcher to join our team in Deforest, WI.
As a Dispatcher you will be the communication and information center in the transportation department; overseeing the movement of product, scheduling routes/services, and fielding requests from customers, while ensuring accuracy, on time and on budget. You will be an essential point of contact for the customers, representing the company by making sure the customer feels at ease regarding their service request will be handled appropriately.
In this role, you will:
Field external customer calls.
Prepare all driver routes, including related paperwork
Coordinate with sales on set-up and delivery for customers
Communicate volumes, driver schedules, fleet usage and special handling requests
Manage a large customer account database
The right person for this role has great customer service skills and an ability to connect with a range of personality types, and is able to work well in a team environment. We’re also seeking skills and experience including:
A post-secondary education and/or 3 to 5 years’ experience working in transportation, dispatch or related function.
Excellent customer service and interpersonal skills to support and build relationships with customers, drivers and members of the team
Excellent communications skills, especially over the phone.
Good problem solving and creative thinking skills
Effective time management skills with a good attention to detail
Computer skills including good working knowledge of Microsoft Office.
Knowledge of the restaurant or food industries would be an advantage.
The shift for this position is 7:00 am-4:30 pm.
Feel proud of your work–and the company you work for. We are a green company that transforms food, animal and other by-products into usable goods like biofuel, animal feed, and leather. Our family-oriented environment and team culture, great compensation and benefits package, and opportunities for advancement are just a few of the reasons we think you’ll love Sanimax.
Please apply online at: https://chm.tbe.taleo.net/chm03/ats/careers/requisition.jsp?org=SANIMAX&cws=5&rid=1226
GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 200 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.
- Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
- Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
- Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
- Maintains professional and technical knowledge by coaching, counseling, and disciplining employees; following up on work results
- Maintains physical condition of warehouse by inspecting equipment; issuing work orders for repair and requisitions for replacement
- Ensures that the equipment and delivery trucks used have the ability to provide service for the customer at an acceptable standard
- Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
- Plays a key role in the overall operational policy
- Formulates strategies on how to make an optimum use of the resources of the organization
- Assures compliance with the Safety and Loss Control Program
- Work in cooperation with Safety director and GMS Risk Management representatives in the investigation, analysis of potential hazards to enforce methods and reduce losses of claims
- Some college, degree preferred
- Minimum 3-5 years dispatch or related work experience
- Medical, Dental, Vision, Disability & Life Insurance
- Paid holidays & vacation days
- Competitive compensation
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thingSee job description
Experienced Limo Dispatcher Needed Asap
We are currently looking for an exprienced LIMO disptcher. We are offering (for a limited time ONLY) a $250 SIGN ON BONUS when hired. Apply NOW!
(If you do not have any dispatching experience for a limo company before, no need to apply)
Flyte Tyme Worldwide is looking for a highly motivated individual to work in our office located in Mahwah, NJ. Experience preferred. Please provide us with an updated resume. We will contact you once we receive it.
-Monitor jobs with drivers
-Liaison between driver and passengers for current jobs
-Monitor driver during different phases of jobs
-Monitor incoming flights and traffic patterns in metropolitan bay area
-Advise drivers of information
- Must be self motivated, prompt & responsible person by nature
-Office experience with multiple phone lines
-Strong computer skills/using the Internet with multiple windows/monitoring GPS, Airline, traffic, maps
-Fast and accurate typing skills and data entry experience
-Strong communication skills & experience dealing with corporate client
-STRONG multi-tasking & prioritizing skill required
-EXCELLENT customer service skills
-Good area knowledge of NJ, PA, and NY area preferred-Able to read , direct using maps & GPS
WWW.FLYTETYMELIMO.COM/career or contact James Terry at 888-888-5466 ext 607 for more information.
Founded in Battersea in 1975, Addison Lee is the world’s largest managed car service and counts more than 80 percent of the FTSE 100 as customers. It was the first UK ground transport business to launch a booking app, and the company operates 5,000 of its own vehicles and provides up to 30,000 rides a day in London alone. Addison Lee provides exceptional customer service through innovative technology combined with experienced driver and customer service teams supporting car, chauffeur and courier needs.
In January 2017, the company acquired Flyte Tyme, a leading East coast car service business, creating a $100 million dollar operation in the United States.
And now. Great opportunities are offered to all because of this acquisition.
Dispatcher (Driver) - Key Biscayne Ritz Carlton
“The Hospitality Parking Company”
Does a fast paced, exciting, ever changing environment excite you?
Would you enjoy working at an exclusive, luxury hotel or resort location?
Do you posses the spirit to serve?
If so, this opportunity might be right for you!
Sp+ Hospitality/Employer is currently appointing new Dispatchers (driver) at the Ritz Carlton Key Biscaye! – Join our high energy team today!
We promote from within! - 90% of our managerial positions are filled with internal talent!
The Ritz-Carlton culture believes in creating experiences where the associates never forget that they are creating guests for life. Top notch, genuine service delivery will be expected at all times. Must be neat, clean and polite.
Worried about the Toll? Register your Sun Pass with the Causeway Office, pay a one time annual $60 fee and the toll is FREE every time you cross. (Regular Toll fee - WITHOUT the Causeway Registration is $1.75 on the way in, no toll on the way out.) Location Benefits FREE Meals while on shift!! FREE On-Site Parking!!
Who will I be working for?
We are the “The Hospitality Parking Company” Sp+ Hospitality/Employer has been the nation's premier valet parking company for more than 35 years. We employ over 2500+ associates in 15 states and the largest operator in Puerto Rico. Sp+ Hospitality/Employer manages more 4 and 5 diamond locations than any other parking company in the world! Join our team full-time, part-time or seasonal and enjoy a FUN work location with well-trained teams and leaders!
What do I do as a Dispatcher?
As our newest team member, you will be behind the scenes as an integral part of the warm welcome and fond farewell process.
Some duties include:
- Entering/exiting keys from the POS to ensure quick delivery times.
- Safely moving vehicles in the garage and to guest areas when needed.
Let’s be sure you possess these minimal requirements first!
Are you Neat, Clean and Polite? It’s our company motto!
Hourly Wage + Cash Tips
This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.
Sp+ Hospitality/Employer is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status,
marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law.
Sp+ Hospitality/Employer does not tolerate harassment of or retaliation against any employee or applicant on the basis of these
characteristics, or because the individual exercised his or her EEO rights.
Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republic's collection companies, recycling centers, transfer stations, and landfills focus on providing effective solutions to make proper waste disposal effortless for our 14 million customers. We'll handle it from here., our brand promise, lets customers know they can count on Republic to provide a superior experience while fostering a sustainable Blue Planet for future generations to enjoy a cleaner, safer and healthier world.
Why Work with Us
Our Company cannot thrive without great people devoted to serving customers, the community, and the planet. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We strive to create a workplace that's meaningful and rewarding to our 33,000 employees. That's why we are proud to be recognized as Best Large Employer by Forbes, World's Most Ethical Companies by Ethisphere, and One of the Most Meaningful Companies to Work for in America by Business Insider.
A Dispatcher responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.
Knowledge, Skills & Abilities
Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness.
Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
Ability to adhere to Company policies and rules set forth; promotes the Company's safety standards; does not take inappropriate risks.
Maintains a feeling of pride in work; strives to achieve all goals.
Two years of prior experience driving heavy commercial trucks.
Experience in a customer-facing position.
Create and maximize capacity by ensuring productive use of all assets, equipment and drivers.
Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Assign loads to drivers based on designated routes and driver location.
Prepare, update and dispense the daily route schedule.
Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
Ensure route completion via the driver check-in process.
Courteously interact with customers, as required.
Report driver performance issues or concerns to appropriate management for resolution.
Follow all required safety policies and procedures.
Actively participate in the Company's ReSOP program.
Perform other job-related duties as assigned. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
- High School Diploma or GED.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
401(k) plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Assign routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day
Fields incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues
Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
Ensures same-day service on missed pick-ups by coordinating Driver movement in the field
Records and documents information from Drivers and distributes to appropriate departments
Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues
III. Supervisory Responsibilities
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
Education: High School Diploma or GED (accredited)
Experience: 6 months of relevant work experience
B. Certificates, Licenses, Registrations or Other Requirements
- None required.
C. Other Knowledge, Skills or Abilities Required
Computer skills with ability to handle multiple programs and systems
Must be able to communicate effectively and professionally via e-mail, telephone, and 2 way devices
Must have the desire and ability to learn Waste Management proprietary software applications
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
Required to exert physical effort in handling objects less than __ pounds rarely;
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
Normal setting for this job is: office setting.
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.
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