Dispatcher Bus And Trolley Job Description Sample

First Transit is seeking an Operations Manager for the Estuary Transit District (ETD). ETD is the public transit operator for the lower Connecticut River valley region, operating fixed route, deviated fixed route, demand-response, as seasonal rubber tire trolley and microtransit services. ETD was recently the recipient of the Community Transportation Association of America Rural System of the Year award and continues this tradition of innovation and excellence with several exciting projects: * Ongoing microtransit pilot program serving as a first/last mile connector to commuter train stations. * Implementation of ADA paratransit service. * Demand-response/ADA paratransit booking app with mobile payment. * New operating and maintenance facility construction. * Electronic fare collection system implementation. * Automatic Vehicle Locating system integrating with connecting bus systems. * Regional bus operations study to improve exciting operations and provide opportunity for significant growth. The successful candidate will have involvement in these projects in addition to overseeing all aspects of bus operations. Come be a part of this dynamic organization during an exciting time of advancement and growth. Position Overview: Under the general direction of the Executive Director, the Operations Manager shall manage and administer all day-to-day aspects of the Estuary Transit District (ETD)'s: bus operations (route services and demand response); human resources (i.e., drivers and dispatchers); customer service; routing and scheduling; safety; training of new and current employees; hiring; compliance with state and federal transportation regulations. Collect and analyze performance data, prepare a variety of productivity status, projections and customer service reports. Prepare the monthly operations report for all District Board meetings. Evaluate services and programs and ensure the highest levels of both service and efficiency. Essential Job Functions: Assign, direct, and evaluate the work activities of all subordinates, which includes training, and problem resolution; performance evaluations of staff and make effective recommendations for personnel actions. Provide the leadership that will motivate employees to achieve peak productivity and performance. Examples of specific duties include: Bus Operations: * Select, train, supervise, and evaluate assigned staff; investigate accidents involving transit vehicles and employees. * Ensure employee compliance with ETD operating and other policies, administering disciplinary action when required. Administer incentive policy. * Schedule available fleet to meet passenger demands; monitor passenger trends and modify schedule as required; and check and audit the accuracy of bus schedules and operating documents. Oversee the registration and insurance of vehicles owned by the Distict. Oversee the cleaning and fueling of all vehicles. * Respond to road call emergencies and vehicle accidents, gather necessary information and prepare all documentation for insurance purposes, and prepare incident reports. * Manage the direct collection of all fares and ensure that the cash collection and reconciliation meets the standards established by ETD. * Provide road supervision to ensure compliance with safety and operating policies and regulations. Prepare road observation reports and time point checks. * Manage bus stop sign program and bus stop amenities. * Operate vehicles in service as needed. Customer Service/Dispatching: * Ability to use Ecolane scheduling software to continually monitor schedule performance and improve system efficiency. * When required, respond to inquiries or requests for service from interested citizens, based on: a) their physical condition, b) the unique features of the services provided and c) detailed knowledge of the location of streets, roads, and highways and the geographical, social, and economic condition of the service area. Assess new locations for vehicle operation restrictions. * Monitor on-time performance and suggest improvements to meet performance goals. * Prepare and maintain client database and files, trip records and complaints/suggestion files. * Investigate complaints and follow up with customers. Report findings in complaint tracking software. Must be able to use surveillance camera system. * Act as dispatcher when dispatcher is out, during high call volumes or emergency situations or when otherwise required. Safety and Training: * Responsible for implementation and administration of the safety and training plan. Regularly review and suggest improvements to safety and training plan. * Train all new employees in compliance with the safety and training plan. Provide CDL training as needed. Evaluate new employee performance. * Conduct ongoing training of current employees. Perform PASS training regularly to ensure all employees are certified. Suggest new training offerings and develop agenda for regular safety meetings. Conduct new vehicle familiarization training. * Investigate all incidents and accidents for report to Executive Director. Analyze accident and incident information to make suggestions for new training or altering of new employee training. * Conduct on-board evaluations of all bus operators at least annually. Conduct annual performance appraisals of all employees. * Manage the drug and alcohol program and conduct drug and alcohol awareness training. * Organize annual safety awards.Management and Administration: * * * Ensure that vehicle service hour records (including driver manifest reports and logs) and summaries are accurate and up to date and ensure that all inputs for the monthly operations report are available in a timely fashion. Record monthly passenger data, including vehicle service hours and maintenance expense. Prepare monthly operations report. * Prepare and validate the "operational portion" of any submissions/updates/status inputs to key funding sources. Establish operational relationships with funding sources to meet their performance requirements. * Evaluate trends in passenger trips and prepare action plans to overcome deficiencies. * Prepare special analysis as directed by the Executive Director. * Attend Board of Director Meetings. Prepare and validate the monthly Operations Report, and address questions of the Board. * Perform run cutting and schedule bus operators and other employees to meet operational demands. * Oversee the system operation in the absence of the Executive Director. * Assist the Executive Director with management of vehicle maintenance. * Perform other related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Knowledge of federal, state, and local safety regulations, protocols, and/or procedures. * Ability to learn the location of streets, roads, and highways and the geographical conditions of the service area. * Ability to pass a CDL physical and FTA drug and alcohol test * Must have and maintain a CT CDL class B license with passenger and public service endorsements * Education/Experience: High school diploma with five years experience in the business and operational aspects of a public transportation system or a bachelor's degree from a recognized four-year college or university in business administration, logistics or a closely related field, plus three years of experience in transit operations, logistics or an equivalent combination of education and qualifying experience.Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.Math Ability: Ability to calculate figures and amounts such as proportions, percentages, etc.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.Computer Skills: Considerable ability to use a personal computer, including word processing, spreadsheets, internet software, email, MS Office and/or comparable productivity software. Experience with passenger schedule software preferred.Work Environment: About 50% of the work is performed in a typical office environment. 50% of the work is performed in a vehicle or outdoors. * Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit, talk and listen. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to lift up to ten pounds. The vision requirements include: close vision and ability to focus.

Summary Vehicle Maintenance Division Metro Transit's Vehicle Maintenance Division takes pride in meeting our customers' expectations for safe, dependable, clean, and environmentally sound vehicles. Maintenance of Metro's bus fleet takes place at seven bus bases and at our central Component Supply Center where specialized work is done. The majority of Metro's buses are hybrids, followed by diesel, electric trolley, and several battery-electric buses. Metro has long been an innovator in green vehicle technology, and plans to transition to battery-electric buses as we move toward our goal of a zero-emission fleet. Our Division is committed to working in a timely, cost effective, and environmentally sensitive manner, and values teamwork, communication, diversity, and social justice. King County Transit is accepting applications for the following Transit Chief positions: * Vehicle Maintenance Material Management – One Career Service position. This position oversees and supervises material management operations, in support of the skilled maintenance and repair of revenue and non-revenue transit vehicles and associated components and equipment. Who May Apply: These positions are open to all King County employees and the general public. Forms and Materials Required: Applicants for this position are required to submit the complete online application form, answer the attached supplemental questions, and submit a cover letter that specifically explains your interest in the position that you are applying for. Note: One of the questions within the supplemental questions will ask the applicant to insert their cover letter. Work Location: This recruitment process will be used to fill one vacant Chief position located out of the Component Supply Center at 12200 E Marginal Way S, Seattle, WA 98168. Work Schedule: This position is not overtime eligible. Typical work hours are between 6:00 a.m. and 6:00 p.m., Monday through Friday. Employees may be required to work extended hours and weekend and holidays. For more information regarding this recruitment, please contact: Troika Braswell Sr. Human Resource Analyst King County Metro Transit TBraswell@kingcounty.gov (Preferred method of contact) 206-263-1523 (desk) JOB DUTIES: * Direct and oversee materials and inventory management operations * Supervise, plan and review the work of skilled journey-level Purchasing and Parts Specialists and other craft work engaged in the procurement, storage, inventory and distribution of coach, trolley and related parts and materials * Plan, forecast and maintain procurement and maintenance of inventories at the most cost effective levels while maintaining demand availability * Create and analyze material management reports * Manage local, state and federal government procurement contracts * Supervise parts room operations * Cycle-counts and parts/material distribution logistics * Supervise the acquisition, receipt, storage and disbursement of maintenance related parts and materials required to support operations; authorize purchases to level of assigned authority * Supervise maintenance of and data input to automated fleet maintenance, scheduling and related information systems, (M5) * Monitor shop records including work orders, warranty; rebuild part information, completed repairs and materials used; enter and extract data in automated vehicle maintenance systems; monitor completed work assignments for quality assurance and proper operations * Monitor, manage and oversee the safety program for assigned work area; establish and maintain a safe working environment; oversee and ensure the proper use, storage and disposal of hazardous materials in compliance with federal , state and agency regulations and requirements * Direct and ensure timely and appropriate response to service disruptions by planning and preparing accordingly for inclement weather situations through determination and adjustment of supply levels * Investigate and respond to customer complaints regarding vehicle maintenance operations, services and staff * Identify, evaluate and recommend service, quality, workplace and business process improvements; monitor daily labor costs and modify operations when necessary to achieve performance improvement targets while maintaining established vehicle maintenance and transit service levels * Establish and maintain a collaborative and effective labor relations environment; ensure daily operations and personnel actions conform with the terms of negotiated agreements; confer with labor representatives to discuss and resolve issues; escalate issues to Superintendent or Transit Labor Relations staff as appropriate; may be delegate authority for first step grievance determinations on a case-by-case basis; testify at arbitration, unemployment and related hearings as requested * Manage employee absenteeism, vacation change requests, sick/injury leaves and related ADA/FMLA/KCFML/WFLA processes and requirements for assigned employees; review and approve leave requests consistent with staffing needs, employee preferences where possible, and applicable County policy/procedures and bargaining agreements; review, correct and approve payroll; administer federal safety-sensitive drug and alcohol testing program for assigned employees * Interview and recommend selection of assigned staff; provide employees with training and development opportunities as available; counsel staff on effective customer relations and safety strategies; evaluate staff performance through record reviews and employee performance appraisals as necessary; counsel employees in performance improvement requirements when needed; conduct investigations into allegations of employee misconduct, harassment, negligence, policy/procedure violations and similar assertions; determine appropriate follow-up actions including counseling, training and appropriate disciplinary actions in consultation with the Superintendent, Human Resources and Labor Relations as required * Ensure compliance with all Vehicle Maintenance, Transit Division and County policies and procedures governing safety-sensitive positions, employment, worker safety and related areas as well as with applicable local, state and federal laws * May be assigned to participate in internal and external work groups, project teams, committees and task forces; coordinate operations, service delivery and operating needs with appropriate staff throughout the Transit Division as required * Act as Superintendent as assigned * Perform other duties as assigned EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS: In addition to the shared competencies for the Transit Chief role. * Four years of journey-level experience in inventory, materials management and/or supply chain management * Two years of supervisory experience * Working knowledge of workforce planning to prioritize supply work and schedule section's workload to best utilize personnel to meet production needs in an efficient and timely manner. * Working knowledge of supervisory and management techniques. * Basic knowledge of preparing and making recommendations to budget requirements. * Knowledge of appropriate Federal, State and Local regulations related to safety and procurement (such as OSHA, applicable WAC and RCW codes and government regulations related to contract and warranty administration, etc). * Excellent oral and written communication skills. The position has frequent contacts with other personnel to coordinate supplies and parts distribution. Outside of King County, contacts are with sales representatives, vendors, Department of Transportation (DOT) and other transit property personnel to exchange information. Will work closely with Base Chiefs to assure adequate materials support. * Demonstrated skill in establishing effective teams and overcoming obstacles, difficulties and differing personalities and styles to effectively, reliably and efficiently deliver quality service. * Demonstrated skill in preparing cost estimates of labor and materials, as well as evaluating alternatives and making appropriate recommendations. * Demonstrated skill in writing specifications and justifications for capital equipment purchases. * Proficient level of skill in Microsoft Word, Excel and M5 or other fleet management software. * Ability to effectively manage a relatively static workgroup in an Union environment with varying levels of seniority among staff. * Ability to manage a workforce serving nine Vehicle Maintenance facilities. Desired qualifications: * Coursework in supervision and/or management * Transportation-related work experience Necessary special requirements: * Valid Washington State Driver's License or alternate ability to travel to locations for which public transportation is not regularly available. SUPPLEMENTAL INFORMATION: Selection Process: Candidates who demonstrate clearly through their application materials how they meet and/or exceed the minimum qualifications and ideal candidate profile will be invited to participate in first round panel interviews. Candidates who pass the first round interview process will advance to final interviews. First Round of interviews are scheduled for the weeks of September 9th – September 20th. Final Round of interviews are scheduled for September 30th – October 11th You must be available to on these dates if selected. Skype options are available for out-of-state candidates for the first-round interview only. Final interviews must be in person. Unfortunately, we are not able to provide interview travel or relocation expenses. The most competitive candidates from the final interview process will proceed to reference checks and a record review. Final offers of employment will be subject to successful completion of the reference check and record review process. Please note this recruitment will be used to fill the advertised Transit Chief positions only. This recruitment will not create a pool for future career service, Term-Limited-Temporary, or Special Duty Transit Chief assignments. Union Representation: This job is represented by Professional Technical Local 17 - Chiefs Unit. Class Code 8730500 An Employer To Be Proud Of King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this nation's public transportation industry. Great Benefits King County provides our employees with a free transportation pass (good on Metro, Pierce, Community and Sound Transit) and a generous benefits package, (see Benefits tab for more details). At King County Metro Transit we believe: Our diverse culture encompasses unique perspectives, knowledge, skills and abilities, and the rich dimensions of their unique identity that each member of the Metro community brings to work every day. These perspectives and human dimensions are built through life experiences and membership in socially defined groups (including, race, ethnicity, gender, sexual orientation, gender identity, socio-economic status, age, physical abilities, and religious beliefs). The diverse experiences and perspectives of our employees help us serve King County residents in an equitable, and culturally responsive way. As an Equal Opportunity Employer, we value diverse perspectives, life experiences, and differences. We encourage people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, people of all ages, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all.

Are you always on track -- even when others commonly get lost? Do people always depend on you for directions? Do you know the MTS bus and trolley system like the back of your hand? Are you a customer service ace? Are you looking for a fulltime position with health and welfare benefits for yourself and your dependents? The Information and Trip Planning Clerk (Call Center Rep) position may be your calling! Summary: Under direction of the Information and Trip Planning Supervisor, the Information and Trip Planning Clerk (Call Center Rep) is responsible for providing accurate routing, trip planning and service information to the public primarily via telephone, but also in-person and through other electronic mediums. Other essential functions include, but are not limited to, the following: What Information and Trip Planning Clerk (Call Center Rep)s do: Essential Functions * Carefully ascertains each customers travel needs. * Checks the best possible route for the travel needs and schedules and trip plans for each individual passenger, giving times of departure from the nearest pick up location to the ultimate destination. * Using MTS trip planning tools, provides customers additional helpful information, such as fare structure, transfer points and landmarks. * Delivers accurate and up-to-date information in an accurate, courteous and professional manner to all customers. * Represents MTS and public transit at community outreach events in a positive and professional manner. * Records customer complaints. * Provides receptionist relief. * Performs other duties as assigned. What MTS is looking for: Knowledge, Skills and Abilities * Knowledge of the County of San Diego; ability to read maps (both electronic and print); ability to read and follow transit timetables; ability to accurately provide information to the public; ability to learn and effectively apply service information with respect to MTS, including contracted operations; ability to speak clearly, distinctly, and effectively in person-to-person or small group situations using tact and diplomacy; ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions; and skill in verifying the accuracy and completeness of forms and reports; possess excellent customer-service skills; working knowledge of computers, skill with Microsoft Office Suite and Google Transit is preferred, as well as the ability to learn and use other software that MTS might have or acquire; ability to effectively communicate in both English and Spanish; knowledge of or ability to learn MTS policies and regulations; and the ability to read, understand, and apply MTS policies and regulations. Physical Requirements * Must be 18 years of age or older. * The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds). * Must be able operate a motor vehicle and perform tasks involving manual dexterity, such as use of a computer and 10-key. * Work may at times require irregular hours to perform the essential duties of the position; therefore, the successful candidate must have the ability to work varied weekday, weekend and holiday hours. * Duties will be performed primarily in an office type environment. * May require travel to external agencies or locations. Experience/Education/Certificates/License(s) * Must possess a high school diploma or GED. Must possess and maintain a valid California driver's license. General Information: * Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, reference checks and background check. DISCLAIMER: The above described job elements are intended to indicate the general nature and levels of work being performed by employees assigned to the job. They are not intended to be an exhaustive list of duties, responsibilities and skills required of employees so classified. Management retains the discretion to add to or change the duties of the position at any time.

Job Location: Desert Hills Premium Outlets PRIMARY PURPOSE: The Shuttle Driver position is responsible for serving as a shuttle operator and an information source, providing miscellaneous services as herein defined to customers and tenants. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: * Operates a golf cart, shuttle bus and/or trolley safely and efficiently. * Accurately completes driver trip sheet for each shift. * Knowledgeable of pick-up and destination points serviced by the fleet including specific stores and restaurants, lodging destinations and business offices and be able to communicate these to guests, passengers or other persons. * Accurately relays product knowledge to respond to all Guests' questions pertaining to promotions and amenities available at the Shopping Center. * Responsible for representing Simon to customers by providing high quality, efficient service. * Provides passengers with appropriate information regarding shopping, dining, lodging, entertainment and attractions in and around the Shopping Center. * Responds to requests from dispatch or management for unscheduled pick-ups or drop-offs. * Assists passengers in boarding and exiting vehicle. * Loads and unloads luggage, packages and other items. * Transmits and receives over two-way radio system and/or cellular phone. * Reports accidents or other safety situations to Management. * Treats all passengers, guests and other persons in a courteous, friendly and professional manner. * Responsible for maintaining a professional physical appearance of the shuttle including marketing materials; signage, displays, etc. and ensuring that all displayed information is current and relevant. * Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, warning lamps, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. * Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis. * Monitors vehicle condition and records malfunctioning items or damage and submits to Management. * Connects with the property management staff regarding corporate policies and procedures. * Understand disaster plan role and the implementation of said plan if needed. * Performs job duties following the established guidelines, policies and procedures set forth by the corporate or management office. Any problems or unusual occurrences should be discussed with the Operator's supervisor. * Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. MINIMUM QUALIFICATIONS: * Must be at least 18 years-old with a valid driver's license. * Must possess any state required documentation for driving passengers. * Ability to sustain a work load consisting of exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently and/or greater than negligible up to ten pounds of force constantly to move objects. * Must be able to communicate by telephone, two-way radio and in person in clear fluent English in a courteous, friendly and professional manner with customers, guests, co-workers and other persons. * Must be able to read, understand and complete all forms and read and understand inter-office communications, schedules or other documents. * Available to work a flexible schedule including weekdays, weeknights, weekends, and holidays.

Job Location: Woodbury Common Prem Outlets PRIMARY PURPOSE: The Shuttle Driver position is responsible for serving as a shuttle operator and an information source, providing miscellaneous services as herein defined to customers and tenants. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: * Operates a golf cart, shuttle bus and/or trolley safely and efficiently. * Accurately completes driver trip sheet for each shift. * Knowledgeable of pick-up and destination points serviced by the fleet including specific stores and restaurants, lodging destinations and business offices and be able to communicate these to guests, passengers or other persons. * Accurately relays product knowledge to respond to all Guests' questions pertaining to promotions and amenities available at the Shopping Center. * Responsible for representing Simon to customers by providing high quality, efficient service. * Provides passengers with appropriate information regarding shopping, dining, lodging, entertainment and attractions in and around the Shopping Center. * Responds to requests from dispatch or management for unscheduled pick-ups or drop-offs. * Assists passengers in boarding and exiting vehicle. * Loads and unloads luggage, packages and other items. * Transmits and receives over two-way radio system and/or cellular phone. * Reports accidents or other safety situations to Management. * Treats all passengers, guests and other persons in a courteous, friendly and professional manner. * Responsible for maintaining a professional physical appearance of the shuttle including marketing materials; signage, displays, etc. and ensuring that all displayed information is current and relevant. * Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, warning lamps, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. * Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis. * Monitors vehicle condition and records malfunctioning items or damage and submits to Management. * Connects with the property management staff regarding corporate policies and procedures. * Understand disaster plan role and the implementation of said plan if needed. * Performs job duties following the established guidelines, policies and procedures set forth by the corporate or management office. Any problems or unusual occurrences should be discussed with the Operator's supervisor. * Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. MINIMUM QUALIFICATIONS: * Must be at least 18 years-old with a valid driver's license. * Must possess any state required documentation for driving passengers. * Ability to sustain a work load consisting of exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently and/or greater than negligible up to ten pounds of force constantly to move objects. * Must be able to communicate by telephone, two-way radio and in person in clear fluent English in a courteous, friendly and professional manner with customers, guests, co-workers and other persons. * Must be able to read, understand and complete all forms and read and understand inter-office communications, schedules or other documents. * Available to work a flexible schedule including weekdays, weeknights, weekends, and holidays.

Job Location: The Domain PRIMARY PURPOSE: The Shuttle Driver position is responsible for serving as a shuttle operator and an information source, providing miscellaneous services as herein defined to customers and tenants. PRINCIPAL RESPONSIBILITIES: The successful candidate's responsibilities will include, but not be limited to: * Operates a golf cart, shuttle bus and/or trolley safely and efficiently. * Accurately completes driver trip sheet for each shift. * Knowledgeable of pick-up and destination points serviced by the fleet including specific stores and restaurants, lodging destinations and business offices and be able to communicate these to guests, passengers or other persons. * Accurately relays product knowledge to respond to all Guests' questions pertaining to promotions and amenities available at the Shopping Center. * Responsible for representing Simon to customers by providing high quality, efficient service. * Provides passengers with appropriate information regarding shopping, dining, lodging, entertainment and attractions in and around the Shopping Center. * Responds to requests from dispatch or management for unscheduled pick-ups or drop-offs. * Assists passengers in boarding and exiting vehicle. * Loads and unloads luggage, packages and other items. * Transmits and receives over two-way radio system and/or cellular phone. * Reports accidents or other safety situations to Management. * Treats all passengers, guests and other persons in a courteous, friendly and professional manner. * Responsible for maintaining a professional physical appearance of the shuttle including marketing materials; signage, displays, etc. and ensuring that all displayed information is current and relevant. * Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, warning lamps, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. * Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis. * Monitors vehicle condition and records malfunctioning items or damage and submits to Management. * Connects with the property management staff regarding corporate policies and procedures. * Understand disaster plan role and the implementation of said plan if needed. * Performs job duties following the established guidelines, policies and procedures set forth by the corporate or management office. Any problems or unusual occurrences should be discussed with the Operator's supervisor. * Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. MINIMUM QUALIFICATIONS: * Must be at least 18 years-old with a valid driver's license. * Must possess any state required documentation for driving passengers. * Ability to sustain a work load consisting of exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently and/or greater than negligible up to ten pounds of force constantly to move objects. * Must be able to communicate by telephone, two-way radio and in person in clear fluent English in a courteous, friendly and professional manner with customers, guests, co-workers and other persons. * Must be able to read, understand and complete all forms and read and understand inter-office communications, schedules or other documents. * Available to work a flexible schedule including weekdays, weeknights, weekends, and holidays.

Job Description GENERAL DESCRIPTION OF CLASS: Drives a City bus or other revenue or non-revenue vehicle on an assigned route transporting passengers in a safe, timely manner, exerting due care for the driving, riding and walking public. ESSENTIAL TASKS: Drives an assigned City revenue vehicle or other vehicle over various routes, at various times and under diverse conditions. Conducts pre and post trip inspections of vehicles, correctly reporting any problems. Ensures that proper fares are paid and accounted for. Prepares and routes all required reports and information. Assists passengers as necessary. Performs other related work as required. INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT: Requires comparing or inspecting items against a standard. PEOPLE INVOLVEMENT: Requires serving others such as passengers and fellow coworkers; attending to their requests and exchanging information with them. INVOLVEMENT WITH THINGS: Requires handling or using machines, tools, or equipment that requires moderate instructions and experience such as two way radios, vehicles, buses, etc. COGNITIVE REQUIREMENTS REASONING REQUIREMENTS: Requires performing semi-skilled work involving set procedures, but with frequent problems. MATHEMATICAL REQUIREMENTS: Requires performing basic addition and subtraction, such as making change or measuring. LANGUAGE REQUIREMENTS: Requires reading simple sentences, instructions, or work orders; writing simple sentences and completing simple job forms and incident reports; speaking simple sentences using basic grammar. MENTAL REQUIREMENTS: Requires performing manual or technical tasks requiring a wide range of procedures with intensive understanding of a restricted field, or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure. JUDGMENTS AND DECISIONS JUDGMENTS AND DECISIONS: Requires being responsible for guiding others, requiring a few decisions affecting a few coworkers; works in a stable environment with clear and uncomplicated written/ oral instructions, but with some variations from the routine. MATERIALS AND EQUIPMENT USED: 35' Gillig Phantom Bus Chance Trolley Replica Ford Econoline Van VOCATIONAL/EDUCATIONAL AND EXPERIENCE PREPARATION: VOCATIONAL/ EDUCATIONAL PREPARATION: Requires a High School diploma or GED. SPECIAL CERTIFICATION AND LICENSES: Class B Commercial Driver's License with passenger endorsement and satisfactory motor vehicle record. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of safe operation of all types of vehicles. Knowledge of City ordinances relating to passenger vehicle service. Knowledge of City streets and geography. Knowledge of standard business arithmetic, including percentages and decimals. Knowledge of record keeping, report preparation, filing methods and records management techniques. Ability to operate vehicle in congested areas in all types of climatic conditions. Ability to deal with the public tactfully and courteously. Ability to communicate in English (Written and Conversational) and Spanish (Conversational Only). Ability to exert up to 10 lbs. of force occasionally or a negligible amount of force frequently to lift, push, pull or otherwise move objects. Duties are usually performed seated while driving a vehicle. Sitting may be relieved by brief or occasional periods of standing or walking. Working time may require irregular hours and shift times. EXPERIENCE REQUIREMENTS: Requires a minimum of three months of work related experience. AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL DEXTERITY REQUIREMENTS: Requires light to medium work that involves walking or standing virtually all of the time, exerting between 20 and 50 pounds of force on a recurring basis, considerable skill, adeptness and speed in the use of the fingers, hands or limbs in tasks involving close tolerance or limits of accuracy. ENVIRONMENTAL HAZARDS: The job risks exposure to dusts and pollen, extreme heat and/ or cold, wet or humid conditions, extreme noise levels, vibration, fumes and/ or noxious odors, traffic, mobbing machinery, and electrical shock. SENSORY REQUIREMENTS: The job requires normal visual acuity, and field of vision, hearing, speaking and depth perception. ADA COMPLIANCE The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. BENEFITS: The City of Brownsville offers benefits including sick and annual leave. This class specification should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. The incumbents may be requested to perform job related responsibilities and tasks other than those stated in this specification. This job description is subject to change in response to funding variables, emerging technologies, improved operating procedures, productivity factors, and unforeseen events. This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time. This position is contingent upon continued availability of funds. EEO Statement: The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Global Mobility Supply Chain Manager UrbanBound is looking for a smart, motivated and passionate team player to join our growing team as we revolutionize the relocation industry. We believe through innovative technology and superior support, we can turn a confusing and overwhelming process into a predictable experience that is tailored to meet every client's needs. Our fast-paced team builds software to help HR and mobility professionals manage and track relocation benefits while providing employees the support and guidance they need to relocate for their job. Our bold vision for the future of relocation technology challenges the status quo within the industry, and we're gaining significant traction as a result. Organizations ranging from the fastest growing companies in the world to the Fortune 500 view UrbanBound as a key component for their workforce attraction and retention strategy. What We Are Looking For We're hiring a Global Mobility Supply Chain Manager to lead the continued development and management of our supplier partner network. This role is responsible for ensuring our supplier partner services are properly aligned with the needs of UrbanBound's clients. Example of responsibilities include: * Perform end-to-end supplier management including, but not limited to: sourcing, onboarding, ongoing analysis, contract management, continued training, and performance management for assigned relocation suppliers * Act as the main point of contact for escalated supply chain issues with supplier partners and the service delivery team * Serve as the supplier partner network subject matter expert * Craft responses to client RFPs or RFIs * Assist with cost estimate or pricing requirements * Participate in monthly/quarterly client reviews and new client implementations An ideal candidate will possess strong knowledge of the global mobility supply chain (household goods, real estate, destination services, short-term housing, etc.) with the ability to contract, manage and support supplier relationships. Relevant industry experience and a bachelor's degree is preferred. This role will work under the direction of our Chief Operating Officer and is available in our downtown Chicago office. What We Can Provide * Collaborative Work Environment: You will make daily decisions that positively impact the business. * Competitive Salary with Benefits: Our company benefits include a pre-tax commuter benefit, 401K, discounted membership to building's gym, health, dental and vision coverage. * Open Vacation: Open vacation policy! Need to take a break? No problem. We want everybody to feel well-rested, energetic, and ready to seize the day. We believe in a true work/life balance because family and health come first! * A Central Location: Our office is located in the recently-renovated Franklin building in the central loop. It's near several train, bus and Metra lines. With an Amazon Go, Starbucks, private bar, and several restaurant options in the building, you'll have plenty of places to grab a bite or a beverage. The building routinely offers social events and activities including yoga, ice cream socials, trivia nights, and more. * Contemporary & Welcoming Office: Our office is equipped with several conference rooms for group meetings, plus a quiet corner for a little downtime as needed. Need an espresso or an after-hours drink? Our fridge is stocked! * Company-Wide Celebrations: Game night is a regular occurrence at UrbanBound as is wine night, book club, and sporting events. From trolley rides to boat tours to Whirlyball outings… when we meet our goals, everyone celebrates! We believe in an inclusive workplace that offers top performers from all backgrounds the opportunity to collaborate and grow their career. Learn more about our history, our core values and why we're "proud to be UB" on our careers page.