Dispatcher Chief Ii Job Description Sample
Positive Train Control (Ptc) Chief Dispatcher
Role: The Positive Train Control (PTC) Chief Dispatcher managesthe day-to-day operations of the assigned territory to ensure safe and efficient performance of PTC trains while meeting CN's service commitment to customers. In addition to the responsibilities of a PTC Chief Dispatcher, the selected applicant will also bea member of the Southern Region Regional Operations Center (ROC) and will coordinate closely with the ROC, Information Technology (IT) Positive Train Control “PTC” support teams, and Operational teams in order to participate and assist in the development, implementation, documentation, and testing of the traffic control system. PTC Chief Dispatchers will coordinate daily requirements with the Subdivision File Analysts to assess operational impacts and communicate those changes to ROC Managers and RTC's safe and efficient movement of trains
Duties and Responsibilities:
Critical performance areas include the following but may vary depending on location and circumstances:
Work with applicable departments to ensure the efficient movement of PTC trains
Manage emergency situations and other unexpected events while ensuring that the safety of the employees and general public is top priority while also limiting the impact to railway operations and adhering to USOR and company policies and procedures
Able to communicate emergent situations to the CN police, Superintendants and other applicable PTC departments
Lead departmental employees with clear direction and goals and provide coaching and guidance through regular monitoring of employee performance
Posses knowledge of Operating Rules to ensure compliance for RTC's, train crews, ROC Managers, and Field Managers
Work closely with the CMC (Crew Management Center) to ensure PTC qualified crews are listed for PTC trains
Work closely with PTC Help desk to ensure problem tickets are escalated and resolved in a timely manner
Work with foreign carriers and terminals to coordinate movement of trains and interchanges
Work with Subdivision File Department to coordinate planned work events to avoid delays to scheduled PTC train movements
Responsible for the gathering of information for company officers for the use in formal investigations
Resolve operational issues with the help of appropriate departments
Other duties as assigned by supervisor
* Must be 18 years of age
Valid Driver's License
High School Diploma or GED * Strong ability to perform well under pressure and in stressful situations and circumstances
Ability to understand train scheduling, Railroad Operating Rules, and PTC Operating Rules and Procedures
Must display logistical thinking, critical thinking and multitasking skills
Ability to successfully collaborate in a team environment while prioritizing tasks and instructions
Ability to work autonomously and adapt to changing situations
Ability to work independently with minimum supervision
Must have the ability to stay alert and prepared for unusual conditions or circumstances
Demonstrate good teamwork and maintain positive interactions with others
Dedication to getting the job done while meeting established standards of quality, safety and client satisfaction
Demonstrates a proven track record in troubleshooting and problem solving
Demonstrated history and experience in safety compliance
Ability to obtain USOR (United States Operating Rules) Qualification
Displays good communication skills
Must meet all medical fitness for duty requirements for the position
Working Conditions: * Required to work in an office environment
Traveling for PTC related responsibilities may be required
Various work shift cycles, changing work schedules, holidays and weekends
Comply with safe work procedures and policies
Preferences: * Previous experience as a RTC or Air Traffic Controller
Previous experience with SRS (Service Reliability System),TMDS (Train Management Dispatch System), Right Time Business Intelligence (RTBI) and Microsoft Office and Excel
Relevant work experience in similar working conditions or regulatory/safety environment
Knowledge of rail operating rules and procedures
Prior working experience with PTC * Post secondary education
Previous trainmaster, yardmaster, or RTC experience
The Ideal Candidate Profile: * Demonstrates the ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations
Collaborative and team-oriented, can motivate others to achieve objectives and maintains positive interactions
Is result-focused, gives clear directions and prioritizes daily tasks
Excellent verbal, reading comprehension and writing skills
Dedicated to getting the job done while meeting established standards of quality, and safety
Understands and applies safety standards, policies and procedures, collective agreements as well as Operating Rules
Work location: Chief Dispatchers will work in the ROC (Regional Operating Center) which is based in Homewood, IL
Training: Chief Dispatchers will undergo training of USOR (United States Operating Rules) and Positive Train Control, and on the job training in Homewood, IL
Country:* United States
Auto req ID:* 9111BR
Public Safety Dispatcher II
Public Safety Dispatcher II Print Apply Public Safety Dispatcher II Salary $50,627.20 - $79,622.40 Annually Location Irvine, CA Job Type Full-Time Department Public Safety Job Number 01857 Closing 2/2/2018 5:00 PM Pacific
Questions Description The Public Safety Dispatcher is the primary link between the public and police officers. Dispatchers will be expected to receive 9-1-1 emergency and non-emergency telephone calls and assist citizens with requests for service and general inquiries.
Each call is evaluated and the appropriate Public Safety personnel and equipment are dispatched to handle the situation. Dispatchers will need to make independent decisions with after-the-fact supervisory review. Dispatchers will also receive and dispatch calls for the Animal Services Operation.
Responsibilities include the daily use of the Computer Aided Dispatch (CAD) system, 9-1-1 phone system, and radio equipment. Additional duties include, but are not limited to maintaining radio logs and other records, and performing typing assignments. Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts.
Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift. Salary is commensurate with experience.
Entry-level Dispatchers will start at $27.00 per hour. Essential Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Receives emergency calls, complaints and inquiries from the public. Evaluates information to determine jurisdiction and equipment needed. Dispatches police and public safety equipment to the scene of the incident or assists callers by providing information and/or referrals to other agencies.
Operates a variety of communications equipment including radio transmitters and receivers, telephones, land lines and teletype equipment.
Prepares, records and logs data; performs simple typing of records. Updates files and manuals as needed.
Contacts agencies involved/concerned with major emergency operations such as the Orange County Fire Authority, neighboring police agencies, and the Federal Aviation Agency and provides them with the basic information concerning emergency situations. Coordinates response from other agencies as needed.
Maintains contact with all units on assignment; maintains status and location of police field units.
Enters, updates and retrieves information on wanted persons, stolen property, vehicle registration, stolen property/vehicle and other information from computer and teletype networks.
Tests and inspects equipment as required. Reports faulty equipment to supervisors.
Operates video data communications terminals. Assists the public by telephone or radio.
Maintains knowledge of City geography and streets, dispatch procedures and techniques, computer equipment operation techniques. In addition to the above, the Public Safety Dispatcher II:
Trains new employees in dispatch, including record keeping and teletype operation.
Serves as shift lead in the absence of the shift supervisor. Additional Tasks and Responsibilities While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Assists in upkeep of work area such as testing flashlights or cleaning work area; keeps reference materials up to date and updates information files.
May perform occasional matron duties as assigned. Minimum Training and Experience Required to Perform Essential Job Functions Public Safety Dispatcher II:
High school diploma or equivalent and two years public safety dispatch experience, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Successful completion of City of Irvine/POST certified dispatch training program required. Typing Ability:
Net speed of 45 wpm Supplemental Information Supplemental Information: CITY OF IRVINE The City of Irvine is located 40 miles southeast of Los Angeles and six miles from the ocean in Orange County, California. Irvine encompasses more than 66 square miles and has a current residential population of more than 255,000.
Incorporated in 1971, Irvine is recognized as one of America's safest and most successful master-planned urban communities. Top-rated educational institutions, an enterprising business atmosphere, state-of-the-art transportation programs and systems, sound environmental stewardship, and respect for diversity all contribute to Irvine's enviable quality of life. The City is ideally located adjacent to John Wayne/Orange County Airport and close to many of Southern California's largest tourist attractions, numerous resorts, and some of the state's finest beaches.
Irvine has also been recognized as one of the America's Best Cities to Live, according to Money Magazine in 2014. The City of Irvine also has the distinction of being one of the safest cities in the United States with a population of more than 100,000, based upon FBI statistics on violent crime. The City employs almost 800 full-time and more than 500 part-time personnel and has an operating budget of $191.7 million.
The Irvine community features an array of entertainment and recreational opportunities, parks and open space, a nationally recognized school district, a vibrant business environment, and an exceptional quality of life that makes it one of the most desirable cities in which to live and work. THE DEPARTMENT Public Safety Under the leadership of the Chief of Police, Mike Hamel, the Irvine Police Department has an authorized sworn staff of approximately 228 and 94 civilian personnel. The entire department is committed to a Community Oriented Policing and Problem Solving (COPPS) philosophy and its workforce interfaces closely with all segments of the community, as well as with other City departments.
The department is a full-service public safety agency that provides several special program areas including Emergency Management, Crime Prevention, DARE, School Resource Officer, K-9s, Traffic Enforcement, Commercial Vehicle Enforcement, General Investigation, Crime Scene Investigation, Special Investigation (vice & narcotics), and the Special Weapons and Tactics Team (SWAT). The individual selected for this position will be expected to conduct him or herself in a manner that promotes and adheres to the Irvine Police Department's Mission, Vision, and Values Statement. Mission Statement Working in partnership with the community, we will preserve the peace, uphold the law with fairness and provide quality service. Vision Statement We aspire to be a world-class leader in policing, a model for character, innovation, and service.
We strive to protect our diverse and dynamic community with fairness, integrity, and respect for the rights of the individual. We resolve to develop a creative, forward-thinking workforce, dedicated to raising our level of excellence to meet the challenges of tomorrow. Core Values Integrity, Quality Service, Accountability, and Respect.
SELECTION PROCESS The selection process may include one or more of the following: application review and evaluation, performance test, written test, and/or oral interview examination. Questions asked during the selection process are based on the knowledge and abilities required to successfully perform the job. If you have a disability that requires accommodation during the selection process, please notify Human Resources at least 24 hours prior to the first phase of the selection process.
The successful candidate will be required to take and pass a post-offer medical examination, including drug screening, by a City physician to ensure their physical suitability to perform assigned duties. In addition, the City of Irvine conducts a thorough background investigation prior to appointment. This recruitment will establish an eligibility list to fill future vacancies in this classification.
This recruitment may also be used to fill positions in similar and/or lower classifications within the organization. The City of Irvine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Retirement The City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2% at 55 formula for existing CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. Additional details on the City’s retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly.
Health Plan The City currently offers medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees. Leave Time 80 to 160 hours of annual vacation accrual, depending on years of service; 11 paid holidays per year; 96 hours of sick leave per year; and 71 hours of annual personal leave.
City employees currently work a 36/44 hour work week schedule. Benefits Professional Development/Education Reimbursement up to $1,300 per year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers.
Communication Dispatcher II
Supervise communication staff. Oversee and monitor communications activities in order to ensure compliance with governing laws, rules and regulations. Provide training to staff and prepare work schedules as required. Receive, review, and transmit messages over a statewide fixed broadcast system under rules and regulations of the Federal Communication Commission. Receive, review and transmit electronic messages to and from other law enforcement agencies and state officials. Broadcasting and receiving messages over a fixed radio system to Department of Correction facilities as well as radio equipped vehicles. Maintaining daily records and logs of all radio and electronic messages received and transmitted. Preparing and maintaining file reference records. Responsible for preparing records related to equipment and overall unit performance. Contact aid sources for assistance request in times of emergencies. Typing various reports. Perform related work as required.
The applicant must have knowledge of computer systems as well as radio communication systems. The applicant must have the ability to clearly interact with all employees inside the unit and stakeholders inside and outside the agency. The applicant must be able to speak clear English in order to communicate effectively while dispatching information. Dispatchers must be able to follow oral and written direction and be able to remain calm in potentially stressful situations.
- Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents. ------------------------------------------------------------------------ This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance
Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of radio receiving and transmitting equipment. Special
Possession of a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Organization:Department of Correction
Title:Communication Dispatcher II
Location:Massachusetts-Norfolk-27 Clark Street
PURPOSE Responsible for on time performance, order accuracy and maintaining and growing overall truck fleet while maintaining DOT compliance. Assist in growing the company’s hauler selection, DOT compliance, assure compliance with company policies, risk management, DOT andother regulatory requirements. Develop current customer base.
KEY RESPONSIBILITIES Safety:
Personally promote the Core value of Zero Accidents & Incidents to all operations
Actively engage with customers, haulers and weigh masters to reinforce safe behaviors
Actively participate and assist with annual Transportation Safety Initiatives for haulers Behavior & Attitude:
Demonstrate a dynamic personality
Display a positive a problem solving attitude Inventory Management:
Identify substitute products, operating hour adjustments, and service opportunities across site portfolio
Maintain frequent communication with plant and sales team Logistics:
Coordinate directly with customers and contracted haulers; Choose best haul solution for each order
Maintain productive and professional relationships with haulers
Utilize, maintain and update hauler directory
Attract new haulers to ensure division has access to the adequate number of trucks
Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while prioritization work distribution
Identify optimization and backhaul opportunities
Coordinate hauler schedule commitments; Monitor reliability/performance; Track overall customer and hauler satisfaction
Document and record all customer/hauler complaints in the system
Forecast future haul needs (i.e. next 2 weeks)
Process the documentation that accompanies the movement of freight Order-Taking & Customer Service:
Customers’ first telephone point of contact for questions, order, pickup and delivery needs, freight status, complaints, and problem resolution
Ask for additional business from customers and provide leads to sales for potential new opportunities
Enter complete/accurate customer order details into information systems
Proactively seek customer feedback to identify areas of improvement and trends in all operations; communicate ideas and solutions to team
Communicate with Sales, Operations, and contracted haul companies
Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required Systems & Processes: (may be responsible for)
Track various scale information and producing reports to provide metrics, identify areas of improvement and trends
Perform scale house (weigh master) duties as needed. Requires reliable personal transportation to offsite locations on short notice
Conduct spot inspections / audits to ensure DOT compliance to minimize risk
RELATIONSHIPS WITH OTHER JOBS Works closely with Weigh Masters, Territory Sales Managers, Gate Keepers, Plant & Yard Supervisors, Transportation Coordinator, Billing Coordinators, and Customer Service & Logistics Manager.
KNOWLEDGE, SKILLS & ABILITIES
Required Education: A minimum of 2 years post secondary education, preferably a Bachelors degree with relevant work experience, or a minimum of several years of experience in dispatching positions.
Additional Education Preferred: Bachelor's/University Degree
Required Work Experience: 3-5 years
Additional Requirements :
Ability to work in a stressful, deadline oriented environment that requires complex, technical information and decision making. Must have a strong analytical orientation
Ability to count and perform basic math, with or without a calculator
Above average written and verbal communication skills (documentation, communication with peers, supervisors, etc)
Professional telephone etiquette
Short haul trucking background & phone solicitation skills
Candidate must be able to sit for long periods
Additionally, they must be able to use common office tools and technology, such as cell/office telephone, calculator, and other electronic devices. Must be able to use computerized equipment and highly sophisticated computerized devices
Must have a valid driver’s license and the ability to drive an automobile
Travel Requirements : 15%
Computer and Software Skills : Ability to use Microsoft Office Software (primarily excel and word).
Completion of IDP
Achievement of logistics profit targets
Achievement of safety objectives
Identifying logistics opportunities
Order accuracy – On time delivery
Optimal Carrier Selection
Efficient fleet utilization America's Job Exchange Source Codes AJETR+00, AJETR+01, AJETR+02 ,AJETR+03, AJETR+04, AJETR+05, AJETR+06, AJETR+07, AJETR+08
State Specific Source Code AJETR+MA EOE/M/F/Vet/Disabled # of Openings1
CompanyAggregate Industries Management, Inc.
Public Safety Dispatcher II
Public Safety Dispatcher II Print Apply Public Safety Dispatcher II Salary $5,218.70 - $6,343.38 Monthly Location Tracy, CA Job Type Full Time Department Police Job Number 17-050
Questions Description Please click on the link below to view the complete job announcement and required supplemental questions. Public Safety Dispatcher II
Service Dispatcher II - Second Shift
Title Service Dispatcher II - Second Shift
Requisition ID 4005BR
Address 820 West Broadway
Job Function Customer Service/Operations
Position Purpose Responsible for the effective and efficient scheduling of daily service orders for Field Service technicians (employees and contractors). Various order assignments include disconnection for non-payment, reconnection, and turn-on/off service and meter reads using CCS and Mobile Service Suite systems.
Education & Experience High school diploma with knowledge and three to five years of demonstrated experience with computer systems including Microsoft Office Products (Excel, Word) and company systems including Mobile Service Suite, CCS, TOE, OMS, STORMS. Previous experience dispatching using radio and knowledge of Field Service Operations and LGE/KU and ODP service territories.
Preferred Qualifications Excellent verbal communication, customer service and interpersonal skills and ability to analyze productivity and performance reports. Must be able to perform repetitive duties with minimal error.
Job Description Assembles and assigns daily service orders to service techs via Mobile Service Suite. This involves working knowledge of KU/LGE/ODP service territories to assign work in the most efficient and cost-effective manner.
Reviews various system generated reports regarding the status of service orders and operational performance seeking improvement opportunities. Resolves problems associated with work assignments using the Mobile Dispatch system and provides corrective measures where applicable. Communicates with field technicians, Business Offices, Residential and Business Service Centers, Distribution Control Centers, Meter Shop and other Company employees to insure prompt and accurate customer service.
Daily contact with technicians and customers regarding schedules, appointments, responding to complaints, etc. Reviews incomplete service order backlog from previous day and schedules work for next-day assignment. Records and tracks daily dispatch data. Performs other duties as assigned by supervisor.
Work Conditions Normal office environment with shift work; First shift is 8 am – 5:00 pm and second shift is 12:30 pm – 9:00 pm.
Physical Effort Normal office environment.
Equal Opportunity Employer Louisville Gas & Electric and Kentucky Utilities (LG&E and KU) is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. © LG&E and KU All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, veteran status, sexual orientation, gender identity, disability, perceived disability or any other protected characteristic as may be defined by applicable law.
Learn more about equal employment protections:If you need a reasonable accommodation for any part of the employment process, please email our Human Resources department ator call 502-627-2410, and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and phone number.
We are now hiring Req #5012 Dispatcher II OPS Hourly FT Wednesday, October 25, 2017 Headquartered in Dallas, Texas, Builders FirstSource is the largest supplier of building products, prefabricated components, and value-added services to the professional market segment, primarily for new residential construction and repair and remodeling, in the U.S. We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products. We operate in 40 states with approximately 400 locations and have a market presence in 74 of the top 100 Metropolitan Statistical Areas, providing geographic diversity and balanced end market exposure. We service customers from strategically located distribution facilities and manufacturing facilities, that produce value-added products such as roof and floor trusses, wall panels, stairs, vinyl windows, custom millwork and pre-hung doors. Builders FirstSource also distributes dimensional lumber and lumber sheet goods, millwork, windows, interior and exterior doors, and other building products. Under general supervision, assigns drivers and vehicles to deliver customer orders according to desired or anticipated delivery schedule; may direct drivers by two-way radio; may establish service or delivery routes for regular customers.
Provides training to other Dispatchers and Drivers.
Confers with customers and/or sales staff to determine desired delivery times; creates delivery schedule to assist drivers and material handling staff in planning work activities.
Maintains record of mileage, fuel used, repairs made and other delivery-related expenses.
- Responds to customer complaints/questions regarding deliveries; expedites or locates missing, misrouted, delayed or damaged merchandise.
High school diploma or General Education Degree (GED) and four (4) years related experience, or an equivalent combination of education and experience. Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. OPS Hourly Durango CO Lumber - 600 Sawmill Rd (81302), Durango, Colorado, United States of America
Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do.
Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of the Michigan's 10 million residents in all 68 Lower Peninsula counties. Department Summary The Electric Dispatch and Scheduling Department is responsible for the Consumers Energy's 24/7 Low Voltage Distribution (LVD) electric dispatch operations.
The department consists of approximately 40 employees and operates out of 3 Work Management Centers located in Saginaw, Jackson and Grand Rapids. Grand Rapids is responsible for 24/7 operations, while Saginaw and Jackson operate on a 16/5 schedule Monday through Friday. The department is responsible for emergency response during storm and normal day operations.
In addition, the department is responsible for running Electric Meter Operations during afterhours, weekends and holidays. The primary goals of the department include outage response and response to emergency situations involving the public and employee safety. LVD Electric Dispatch Operations is an integral part in serving customers in a safe fashion, while providing quick response to their needs.
Job Description/Responsibilities We are currently looking for an Electric Distribution Dispatcher located in Grand Rapids. Rotating shifts to maintain a 24 hour/7 day a week operation, as well as overtime assignments are required. Storm restoration response will require a 24 hour operation and shifts will be adjusted to accommodate that requirement.
During storm restoration, a dispatcher will generally work 16 hours straight, with 8 hours of rest while they work diligently alongside others to restore power to our customers in a safe and timely manner. During the first 10 months in the position, you will be thoroughly trained in all aspects of the Electric Distribution Dispatcher role. During this time period, you may be asked to travel for required training.
This position requires you to obtain your Switching and Tagging certification during your 10 months of training. Electric Dispatcher responsibilities include, but are not limited to:
Short-cycle scheduling to make and meet customer commitments.
Coordinate activities with outside agencies such as 911, MISS DIG, other utilities, etc.
Prepare, analyze/ approve and issue switching orders.
Assist in training of co-workers as well as support employees from other work groups.
Due to the training involved in getting a new employee fully functional in the Dispatcher role, upon accepting this position, you will be ineligible to apply for another internal job posting outside the Dispatch job family during the first thirty months. Requirements/Qualifications
A minimum, 48 technical or business credit hours, preferably an Associate degree in a business or technical field. The 48 credit hours can be obtained through colleges, technical institutes, licensed apprenticeship programs, trade schools or military programs. Less than the 48 technical or business credit hours may be acceptable if accompanied by extensive equivalent experience in positions that demonstrate required abilities and performance.
One or more years of applicable experience. The following experience / skills may set you apart from others:
Advanced Microsoft office experience.
An understanding of the basic electricity and the ability to analyze and interpret complex prints.
Knowledge of the union working agreement.• Knowledge of SAP, CAD and the ability to learn new software quickly. Essential Functions:
Talking on the phone or radio, using a computer and managing multiple applications for up to 8 hours or more per day, follow and provide written and oral work instructions, typing, writing and taking notes, be able to use standard office equipment, be able to multitask (work on multiple tasks at once), communicate clearly with customers, contractors, and employees, staying calm and composed in high pressure situations or emergencies. A Dispatcher is required to maintain on-call support for work management centers. Performs other related duties as required.
Hours and Travel: This position normally requires the individual work 40 hours per week including rotating shifts to maintain a 24 hour/7 day a week operation including holidays and weekends, as well as overtime assignments are required. Storm restoration response will require a 24 hour operation and shifts will be adjusted to accommodate that requirement.
During storm restoration, a dispatcher will generally work 16 hours straight, with 8 hours of rest while they work diligently alongside others to restore power to our customers in a safe and timely manner. Employees must be able to work shifts of up to 16 hours or more. Out of town travel required for training.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl for extended periods of time; use hands to finger, handle, or feel. Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.
Dispatcher II - Lateral (Experience Required)
Dispatcher II - Lateral (Experience Required) Print Apply Dispatcher II - Lateral (Experience Required) Salary $59,134.40 - $71,864.00 Annually Location Fairfield, CA Job Type Full-Time Department Police Department Job Number 2017-00001 Closing Continuous
Questions Description * NEW HIRING INCENTIVE PROGRAM THROUGH JUNE 30, 2019*
- Dispatcher IIs are eligible for a hiring bonus of up to $10,000. The hiring bonus shall be paid as follows: + $2,500 at time of hire + $2,500 upon successful completion of probationary period + $2,500 upon successful completion of 2nd year of service + $2,500 upon successful completion of 3rd year of service ------------------------------------------------------------------------------------------------------ To receive emergency and non-emergency calls and act as a liaison between the members of the community, other agencies, department personnel and field units in support of organizational goals and objectives.
This is the journey-level position and performs the full range of radio and telephone dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response; includes additional responsibilities related to coordinating police response and handling police radio communications. NOTE: Salary posted does not include 2.5% shift differential for shift work.
This recruitment is open and continuous and may close, without notice, at any time once a sufficient number of applications have been received. WORKING CONDITIONS: Work is performed in the Communications Center in the Police Department.
The environment includes exposure to stressful situations; work will involve pressure generated by the necessity for appropriate and timely response and follow-up required by emergency and routine events that often occur simultaneously. Dispatchers are assigned to shifts on a rotating basis including day, swing or graveyard, depending upon department needs. Work will include shift assignments on weekends and holidays.
PHYSICAL DEMANDS: Primarily sedentary work requiring the ability to sit for long periods of time and manual dexterity to sufficiently operate computer keyboards. Requires good vision, the ability to hear well enough to receive information over the telephone and radio amid background noise, and verbal clarity.
Work will also involve bending, twisting, turning and reaching. Minimum Qualifications One (1) year experience working with a municipal, county, or state law enforcement agency as a Dispatcher is required. Education equivalent to completion of the twelfth grade is required.
OTHER REQUIREMENTS: P.O.S.T. Public Safety Dispatch Certificate is required.
Must be able to obtain Emergency Medical Dispatch Certificate within one year of hire. Must be at least 18 years of age at time of hire. Candidates for this position will be required to pass a thorough background investigation.
Must be able to maintain the same level of security as when first hired. Failure to maintain this level of security clearance is grounds for dismissal. Examples of Duties Duties may include, but are not limited to, the following:
Answer non-emergency and emergency telephone calls; evaluate requests for validity, priority and type of response required; determine the location and nature of non- emergency and emergency calls for service. Operate a computer aided dispatch system, records system, mobile data system, and make inquiries and entries into the external law enforcement computer system. Dispatch fire and ambulance emergency services when appropriate; provide emergency medical pre-arrival instruction over the telephone.
Operate a multi-channel radio console that supports fire and other emergency services; provide information and coordinate response for fire, medical and public works equipment. Monitor equipment including alarm equipment. Maintain and prepare accurate records and logs of messages received and dispatched.
Assist citizens at the police department front counter. Perform related duties as assigned. Dispatch emergency services including police and other emergency services when appropriate.
Operate a multi-channel radio console that supports police and ambulance services; provide information and coordinate police response. Support and assist in the training of new employees. Knowledge & Abilities Knowledge of:
The geography of the City of Fairfield and Solano County. Modern office equipment and software including fax machines, personal computers, and windows based applications. Ability to:
Use a computer-aided dispatch system to coordinate emergency response for fire and emergency medical services. Learn the operation of multiple channel radio system. Think clearly, remain attentive, and apply common sense in emergency situations.
Hear and understand telephone and radio communications. Speak and enunciate clearly. Use courtesy, tact, and firmness when dealing with the public.
Type at a speed of 40 words a minute from clear copy. Remain calm under pressure or tense situations. Learn and remember numerical and alphabetical code systems.
Multi-task; perform several job functions at one time. THE SELECTION PROCESS: Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination.
All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination. This position requires a thorough background investigation, polygraph, and a pre-employment medical exam to be completed on each final candidate, prior to appointment.
The City of Fairfield offers a comprehensive benefit package that includes City contribution toward the Public Employees' Retirement System and deferred savings; medical, dental and vision; life insurance; paid holidays, vacation, personal leave and sick leave. For a more detailed overview of our benefit package, please click on the following link General Employee Benefits 01 Do you have a high school diploma or equivalent?
No 02 Do you have a P.O.S.T. Public Safety Dispatch Certificate?
No 03 Do you have at least one (1) year of experience working as a police, fire or emergency medical dispatcher?
No 04 If you were referred as an applicant for this position by a City employee, please provide the employee's name. If you were not referred by a City employee, please state "N/A". Required Question Agency City of Fairfield Address 1000 Webster Street Fairfield, California, 94533. Phone 707-428-7394 Website http://www.fairfield.ca.gov
RS Dispatcher II
[[cusuniqSkills]] Education and Experience
High school graduate/GED.
Valid drivers license required. Capable of working in an automated system. Note: Employees hired in the Savannah Manufacturing Materials organization will be required to obtain Q stamp and complete math and reading assessment.
Two (2) years of related expediting and/or material handling experience. Demonstrated knowledge and experience in materials coordination. Basic knowledge of Microsoft Word and Excel.
Position Purpose: Under moderate supervision, responsible for a variety of activities within the dispatching functions in support of manufacturing. Responsible for multiple dispatching and material functions; track status of materials that feeds manufacturing; identify shortages, request replacements and track status of kits.
Maintain accuracy of reports and data entry. Principal Duties and
Essential Functions: 1.
Release, interpret and track status of route cards, material request forms, or MES to ensure accurate movement of materials. 2. Ensure proper request is placed for replacement material such as scrap, DMT or miscellaneous issues. 3.
Maintain hardware areas to include identifying shortages. 4.
Responsible for tracking kits and/or parts requested by departments to the schedule. Maintain kits per log; ensure request is placed within time limits. 5. Process all unplanned demand orders within appropriate inventory system for picking of material and expedite to using department. 6.
Provide customer support to mechanics within assigned department and cover other departments as needed. 7. Monitor/Work PCOs (Production Change Orders) or Engineering notification to expedite changes to the manufacturing build schedule. 8. Perform all Point of Use processes to include requesting, Q stamp inspection and delivery of material to using department per manufacturing schedule.
Additional Functions: 1. Participate in Lean Manufacturing processes and capable of completing Lean training. 2. Responsible for assigned equipment. 3.
Work with others as a team on dispatching functions. 4. Complies with all company safety regulations. 5. Performs other duties as required.
Other Requirements: 1. On feet most of shift and must be able to lift up to 50lbs. 2. Ability to operate company vehicles, forklift and/or gas/electric carts as required. 3.
May be required to work overtime, various shifts, and weekend coverage as required by production schedule. 4. Excellent written and verbal communication skills. Languages Required (in addition to English): [[cusLanguage]] Additional Information Requisition Number: [[id]] Category: [[customString3]] Percentage of Travel: [[custravRequired]] Shift: [[cusShift]] Employment Type: [[filter2]] Posting End Date: [[custextPostEndDate]] Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
Legal Information | Site Utilities | Contacts | Sitemap Copyright © 2014 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!