Dispatcher Radio Job Description Sample
Police Radio Dispatcher II - Lateral
Performs responsible and skilled communications work receiving and transmitting over police radio, intercom, and telephone.
Examples of Work
Receives operational calls and messages by police radio, telephone, and/or computer; provides requested information, or transmits messages or information to mobile units; dispatches additional police units on trouble calls as directed; relays messages between mobile units, portable units, and other City departments; operates an electronic message recorder; maintains an operational log, monitors other City department radio frequencies, and takes indicated action in an emergency; prepares and maintains necessary reports, records, and files; performs extensive operation at computer terminals.
Receives emergency calls transferred through 911 operators.
Dispatches emergency personnel and equipment in accordance with departmental policy or as directed.
Enters, updates, and receives information, emergency and non-emergency, using the Computer Aided Dispatch (CAD) computer.
Assists in maintaining appropriate radio files; maintains radio, telephone and computer contact with other agencies and/or public safety support organizations.
Assists in preparation and maintenance of records and reports.
Performs related work as required.
Open Entry (Must be met at time of application.)
Experience: One year of continuous experience (full-time or equivalent hours); and employed within the last eighteen months as a law enforcement radio dispatcher utilizing a Computer Aided Dispatch System.
Note: Within one year of appointment, employees in this classification must have the ability to type a minimum of 200 keystrokes (40 words) per minute.
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a training and experience evaluation (T&E) with scoring weight assigned as follows:
- T&E: 100%
T&E EVALUATION DETAILS
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. All applicants must complete and submit a City of Spokane employment application online in order to be considered.
Responses to your T&E questions should be consistent with the information given in your application details. Answersare subject to verification.
Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
"See Resume" or "See above," etc., are not qualifying responses and will not be considered.
Changes or corrections to your responses cannot be made once your application packet has been submitted.
TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.
Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills.
Qualified applicants are encouraged to apply immediately.
Public Safety Radio Dispatcher Trainee - Police Department
Dispatcher Trainee's earn $66,830.40 annually. After training is completed, Dispatchers earn up to $90,209.60 annually.
This position is an entry level training position in the Communications Unit of the Police Department. The key responsibilities for Public Safety Radio Dispatcher Trainee include:
Learning to dispatch police personnel and equipment on both routine and emergency calls utilizing the computer aided dispatch system, video display terminals, radio dispatching consoles, and related equipment; Answering the telephone and receiving emergency, non-emergency, and 9-1-1 requests for assistance; Inquiring, interpreting, verifying, receiving, and disseminating information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, etc; Participating in field training exercises as needed to fully develop dispatching skills; Performing all related learning and testing activities.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
For more information about the Police Departments, Communications Unit click HERE.
Formal training in the classroom and in the field will be provided in order to develop the knowledge, skills, and abilities necessary to perform the public safety dispatching functions. Public Safety Radio Dispatcher Trainees must complete the training program and be appointed to the class of Public Safety Radio Dispatcher in order to retain employment. Successful candidates must demonstrate excellent communication skills, strong customer service skills, and the ability to retain composure and work accurately under pressure in emergency situations.
Candidates that are appointed will be required to attend the Basic Dispatch Academy for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts. After successfully completing this portion of the training program, Candidates will begin a five (5) week Radio Academy and training program as a Public Safety Radio Dispatcher.
Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required which is purchased by the employer. Incumbents receive paid training beginning with their first day attending the Basic Dispatch Academy.
These positions may require assignment to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $1.50/hour for Swing Shift and $1.75/hour for Graveyard shifts.
1.Education: Successful completion of high school, General Education (GED) Certificate, or California Proficiency Certificate.
2.Experience: One year (1) of experience receiving, processing and/or dispatching calls in a radio dispatch or call center OR three years (3) of experience working in public contact employment.
3.Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
4.Passing a San Jose Police Department background check is a condition of employment.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
- Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
- Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
- Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
Teamwork & Interpersonal Skills
- Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only those candidates whose background best match the position will be forwarded to the next phase of the selection process, which includes an employment orientation, Computer Practical (CRITICALL) and Oral Interview. Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph and psychological screening.
For more information regarding the Background Process click HERE.
Employment Orientation: Attending an Employment Orientation is mandatory to move forward to the CRITICALL Exam. The Employment Orientation provides applicants with more details regarding the day to day duties of the position(s) and an overall understanding of the hiring and training process as well as information regarding the Background Process and requirements.
Computer Practical (CRITICALL): The City of San Jose Police Department will administer the Criticall Exam and WILL NOT ACCEPT CRITICALL exam scores form other agencies. Only 1 Criticall exam per 6 months is allowed with SJPD. The CRITICALL exam is a Pass/Fail computer practical where applicants listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information.
- Please Note
- This Recruitment is for our January 2019 Academy*
- May 31, 2018 - Accepting Applications
- June 5th- Application Review & Notifications
April 19, 2018 - 1st Employment Orientation (Thursday Evening)
June 14, 2018 - 2nd Employment Orientation (Thursday Evening)
(Only 1 orientation is required - the Orientation you are invited to is dependent upon your application status and submission date)
- June 29th, 2018 - Criticall Exams
July 15, 2018 - Oral Interviews
January 14, 2019
- Basic Dispatch Academy Start Date
If you have questions regarding the duties of this position, the recruitment, or selection/hiring process, please contact Rose Lara via email at firstname.lastname@example.org.
Technology Specialist - Public Safety Radio And Wireless Communications
- Provide technical subject matter expertise with design for land mobile radio (LMR) and wireless systems for two-way and multi-point systems
- Assess current conditions and provide analysis of client needs
- Make recommendations and design specifications for dispatch and remote communications facilities and LMR networks including P25, conventional and trunked radio, and paging systems
- Prepare written reports with the options and recommendations specific to meet client requirements
- Develop detailed and accurate technical plans, correspondence and reports. Calculate project cost estimates and set schedules
- Conduct RF engineering propagation and interference studies
- Research and prepare FAA studies for tower sites and FCC license applications for LMR and microwave
- Share technical expertise in the consideration of equipment and systems needs/requirements
- Deliver hands-on assistance involving troubleshooting and diagnostic support for all related systems, check frequencies and solve interference problems
- Bachelor’s Degree in Electrical Engineering, Engineering Technology or 10 years equivalent experience
- Minimum of five years background in the technical design of Public Safety Wireless, Broadband, and Land Mobile Radio communications systems – digital and analog
- Strong background with wireless broadband, P25, LTE, propagation studies, grounding, and site construction (preferably for Public and Life Safety)
- Must have a detailed understanding of microwave and recommend new solutions, approaches, and procedures for our client’s use of their systems
- In-depth expertise of industry technical standards, requirements, and specifications. Familiarity with a variety of the field concepts, practices, and procedures
- Thorough understanding of state and federal two-way radio regulations
- Valid Driver’s License with the ability to drive your own vehicle to our client sites and regional offices
Mission Critical Partners, Inc.
Mission Critical Partners helps transform public safety systems and operations at every stage of their lifecycle: assess, implement, design, build and manage. Backed by the best talent in the public safety industry who bring decades of experience to every project, we provide a broad range of consulting and lifecycle management services that give our clients greater confidence they will achieve their vision.
As an Affirmative Action and Equal Opportunity Employer, Mission Critical Partners shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.
United States Citizens, Green Card Holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.
Electronic Repair Technician (Two-Way Radio Repair)
Who We Are
Metro Transit is seeking an Electronic Repair Technician who will assist with repairing and maintaining Metro Transit's radio system and various bus electronic systems and performs other duties as assigned.
Metro Transit is the largest provider of transit service in the seven-county metropolitan area and one of the country's largest transit systems. We are currently seeking an Electronic Repair Technician to repair and maintain Metro Transit's radio system and various bus electronic systems and perform other duties as assigned.
Go Greener! – Leading the transit industry in the reduction of petro-fuel consumption via multiple alternative fuel technologies. This includes bio-fuels and hybrid electric propulsion.
Advanced Vehicle Technology: Experience in Go Greener technology, PLC (programmable logic control) and vehicle/computer integration technology.
Excellent Facilities: Facility amenities include vehicle ventilation, parallelogram hoists and fall protection.
Recruitment Type: Open Competitive (internal and external applicants). This position will establish a six (6) month eligibility pool for 2017 for current and future openings. Posting will come down once position has been filled.
Note: In order to be considered for the position, you must complete the application to its entirety. Your experience and qualifications must be described in detail in the work experience section of the application to include current job and other former jobs. Attached resumes and responses such as "see resume" will NOT be accepted and the application deemed incomplete.
What you would do in this job:
Performs preventative maintenance and maintains and repairs all radio communication listed below:
Control Center Consoles/Central Electronic Banks
Mobile Radios, 800 Trunking
Portable Radios, 800 Trunking/Fiber Optics, AVL/GPS systems, WLAN systems
Licensed and Unlicensed Microwave Links
Public Address Systems
Performs preventative maintenance and maintains and repairs all bus electronic equipment listed below:
Electronic Destination Signs
Automatic People Counters
Public Address Systems
Squad Car & District Supervisor Ancillary Electronic Systems
Programmable Logic Controllers
Various Other Electronic Bus Controllers
Lift Controllers and Remotes
BDAs (bi-directional amplifiers)
Performs Data Entry and compiles Crystal Reports for supervisor to review activity, performance using:
Maintenance Work Order Entry
AVL Data Base Entry
Radio Maintenance Software
Microsoft Windows/DOS & Applications
Maintains and repairs equipment for Bus Safety and Data Info Systems.
Maintains and repairs non-revenue equipment.
Refurbishes electronic components for maintenance department.
Installs and removes radio and related equipment.
Performs other related duties as assigned. What education and experience are required for this job (minimum qualifications):
Two (2) year Associate's degree or equivalent educational or military training program in Electronic Technology
Two (2) years experience with two-way radio repair
Experience with UHF, VHF, 800 trunking, electronic test equipment, analog, digital techniques, Microsoft Windows/DOS
Must be able to lift a minimum of fifty (50) pounds
- Valid driver's license and acceptable driving record.
Familiarity with data communications techniques and digital electronics, computer aided dispatch systems and microwave systems
Accredited Radio Communications course
Knowledge, Skills and Abilities:
Knowledge of FCC rules and regulations related to two-way communications
Knowledge of component level repair
Good troubleshooting skills
Ability to work in a team environment
Knowledge of radio programming software
Good computer skills
Ability to work unsupervised
Good work record
Union: ATU Grade 65
FLSA Status: Non-Exempt
Safety Sensitive: Yes, subject to random DOT drug tests.
Work Environment: This position may require working near moving parts or equipment; fumes or airborne particles; toxic or caustic chemicals; and in outdoor weather conditions. This position has a risk of electric shock and radiation two-thirds (2/3) or more of the time. The position may also require working in extreme hot (non-weather) conditions and around vibration up to two-thirds (2/3) of the time. This position may require tasting or smelling; working with explosives and in extreme cold (non-weather) conditions up to one-third (1/3) of the time; and working around loud noise. Position may require reading, writing, reasoning/analysis and social interaction two-thirds (2/3) or more of the time.
Physical Conditions: This position may require sitting, climbing or balancing up to two-thirds (2/3) of the time; lifting up to (50) pounds two-thirds or more of the time; and lifting up to one hundred (100) pounds with assistance up to one-third (1/3) of the time. Vision requirements for the position are: close, distance, color, peripheral, depth perception and ability to adjust focus.
Candidates will be selected based on the results of:
Minimum Qualifications Review
Education and Experience Rating
Skills Assessment Testing
All employment offers are conditional upon a review and verification of education, employment and driving record (if applicable) as well as passing a pre-employment or transfer drug-screen (if currently in a non-safety sensitive position) and physical.
Offers are also conditioned upon passing a criminal background check. Convictions are not an automatic disqualification from the selection process. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis. Convictions are reviewed based upon the relatedness of the conviction to duties of the position as well as a candidate's ability to demonstrate adequate rehabilitation.
Metropolitan Council employees who are applying for positions which are Safety Sensitive; supervisory/managerial; located in Finance, Information Services (IS) or Human Resources; or have access to financial records, files/databases, cash, vouchers or transit fare cards will be required to pass a criminal background check.
Please note: Making a false statement or withholding information (misrepresentation) may cause an applicant to be barred from consideration for the position.
The Metropolitan Council is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. If you have a disability that requires accommodation during the selection process, please notify human resources at 612-349-7071.
THE POSITION Benefits Supplemental Questions
Are you looking for a rewarding career in the northern Twin Cities area where you can make a meaningful difference in others' lives and enjoy a positive work-life balance?
Our diverse Anoka County team brings next-level talents, personalities and experiences together in ways that make us both effective and efficient. Out team of nearly 2,000 employees is united by a common mission to preserve the public's trust. We do this by bringing our very best to work every day and serving Anoka County's 345,000 citizens in a respectful, innovative and fiscally responsible manner.
If your career aspirations resonate with our mission, we invite you to Find Your Path at Anoka County! Apply today to join our team.
Making Anoka County safer for all of its 345,000 citizens including all public safety departments (Fire, Police, School, etc.) isn't just our motivation: it's our passion. The Radio Technician assists the Sr. Radio Technician and the Radio System Coordinator to monitor and maintain the 911 phone system and the Public Safety Radio Communications system from infrastructure to the end-user, to ensure reliable communication to and from the county's 911 Dispatch Center and the public safety departments in the county.
EXAMPLES OF ESSENTIAL DUTIES (ILLUSTRATIVE ONLY):
Conducts weekly, monthly, and annual preventive maintenance on all Public Safety Communications Infrastructure. Tests and aligns communications infrastructure and network equipment at the 911 Public Safety Answering Point (PSAP) and at Radio Towers to ensure reliable communications to the end-user.
Maintains all public safety communications end-user equipment from phone and radio dispatch consoles to all subscriber radios for Police and Fire Departments, and Public Works within Anoka county. Configures, repairs, aligns and tracks all end-user equipment at the Radio Shop or at a remote location.
Assists the Radio System Coordinator with 800MHz system database management - adding and removing radios from the system; making and updating radio codeplugs; upgrading and programming radios on the system; recording air traffic logs; checking for alarms on a daily basis.
Assists the Radio System Coordinator with Projects
- Works with vendors and contractors for installation and maintenance of equipment; provides advice and information to department for communication needs.
Two year college, technical school, or military program in radio communications, computer networking, and/or a related electronic communications field;
one year of radio communications or computer networking experience; or an equivalent combination of education and experience.
Able to lift 50 to 70 pounds (with or without accommodations);
Valid driver's license;
Must successfully complete a BCA background check.
Training on a P25 800MHz system;
FCC General Radio/Telephone Operator License.
Knowledge and Experience
- Knowledge of radio communication networks, including trunked radio systems, mobile data systems, digital microwave networks, fiber optic networks, LAN/WAN packet networks; related computer operating systems, client/server configurations, and related PC-based applications. Experience in troubleshooting, repair, and maintenance (i.e. skills needed to troubleshoot a transmitter outage).
Ability to: Work in tight spaces, work indoors and outdoors in any weather conditions, ascend/descend ladders, and work through elevated noise levels.
Comply with Allied Radio Matrix for Emergency Responders (ARMER) standards.
Note: This position may require skills-based assessments as part of the selection process. Additional information regarding the assessments will be provided to selected participants.
Anoka County Salary Schedule, Grade B010
Normal hiring range: $19.10 - $19.67, ($39,728 - $40,919 annual)
2018 Full salary range: $19.10 - $28.93, ($39,728 - $60,174 annual); career potential up to $34.90, ($72,592 annual).
Excellent Benefits including:
24 days of Flexible Time Off per year
11.5 Paid Holidays per year
Public Employees Retirement plan
Medical/Dental plans including on-site clinics
Full-time; 40 hours per pay week.
Work schedule is primarily Monday through Friday, 8 a.m. to 4:30 p.m.
Schedule may vary based on business needs and at supervisor discretion.
Employee is required for 24 hour on-call and call-out after-hours, in the event of a system issue.
The examination/selection process for this classification will consist of a rating of your training and experience from the application and supplemental questions submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Oral exams will be scheduled for June 7, 2018.
Include responses to all supplemental questions with your application no later than 4:30 p.m. on the closing date of the position. Resume and cover letter submissions are accepted, but are not required. The resume cannot be used in lieu of the application.
If you have a disability that would prevent you from testing for a position under standard conditions or if you wish to submit Veterans' Preference information, please notify the Employee Relations Department at 763-324-4307 so that every reasonable effort can be made to accommodate you.
Radio System Technician
Global Engineering and Technology (GET) is looking for an experienced Radio System Technician to join a small team of technicians dedicated to supporting and maintaining a Harris P25 trunked radio system in the Oak Ridge, Tennessee area. This team provides all necessary maintenance on an IP based, P25, Trunked, Simulcast Radio System and all of its related subsystems (including, but not limited to, all hardware, software, or configuration of any networks, servers, virtual machines, databases, authentication services, fiber optic, microwave, repeater stations, site controllers, antenna combining systems, dispatch consoles, conventional systems, and subscriber units).
Responsibilities and Duties
- Perform any necessary corrective and preventative maintenance related to the radio system and all of its related subsystems.
- Utilize management tools to monitor, administer, backup, restore, configure, and optimize various system infrastructure components.
- Diagnose and troubleshoot all systems and sub systems as required.
- Install, maintain, and repair systems and equipment in compliance with rules and regulations.
- Program and/or repair LMR subscriber and network infrastructure equipment using vendor specific Radio Service Software (RSS).
- Configure and upgrade system infrastructure and subscriber units as required.
- Provide technical assistance to various departments when necessary.
- Communicate with other technicians, end users, clients, and management on application and system issues.
- Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
- Researches, evaluates and recommends software and hardware products.
- Manage tasks and priorities simultaneously and quickly adapt to changes in requirements.
- Monitor health and welfare of network systems, virtual systems, and database servers.
- High School/GED or Vocational School degree
- Associates' degree in Electronics, Computer Science, Computer Maintenance and Repair, or equivalent work experience
Required Experience and
- Must possess skills to effectively analyze and solve complex issues related to systems configurations, hardware, software, or human interaction, and any combination of the above
- Ability to work independently as well as with a team
- Ability to communicate effectively verbally and in writing
- Ability to pass an initial and random post hire drug screenings
- Ability to obtain a high level US Government security clearance
- Valid driver’s license
- Must be able to train for, and pass, the FCC General Radiotelephone Operator License (GROL) exam
- Three years of previous experience working in related fields dealing with P25 IP based radio system infrastructure and or associated networking and servers
- Proficient experience with Microsoft Office software products (Word, Excel, etc.)
- Skills in reading schematics and in trouble shooting all types of electrical and electronic equipment
- Must be able to maintain good attendance and safety record
- Must be available for after-hours call-in and be willing to work overtime when necessary.
- Must be able to lift and carry test equipment and system equipment weighing up to 50 pounds unassisted
None required for hire, but must be eligible to qualify for, and maintain, a security clearance as needed. Must be a United States citizen.
We provide exceptional benefits to our full-time employees at little or no cost (applies to individual employee's coverage only - spouse/family coverage option available at a very affordable, company-subsidized rate).
- Medical plan options under United Health Care
- Long-/Short term Disability under MetLife
- 401(k) match with Principal Financial
All benefits are effective on day one of employment.
Radio Communications Technician 12
Position serves with statewide responsibility for the Michigan Public Safety Communications System (MPSCS), educating MPSCS users and future customers about the MPSCS radio system and radio console site programing for MPSCS dispatch console sites. This position identifies the customer's advanced communication needs, gathers requirements for radio consoles, preforms console site programing and assists in the development of multi-agency communication plans.
This position will also document console and console site programing in the MPSCS work order system and provide detailed reports to the MPSCS management. This position must have good communication skills, teaching & mentoring skills, written skills, and the ability to document MPSCS user's console site programing as required.
Common software programs will be used to document console site programing and create customer work requests.
The position will communicate with the customer by phone, e-mail, US mail, in-person and other forms as required and must present themselves in a business casual to business formal settings and attire.
Knowledge, Skills & Abilities:
Knowledge of the programmatic and developmental aspects of assigned program area.
Ability to exercise independent authority and take responsibility to organize and carry out assigned program.
Ability to adapt new technology and methods to enhance program effectiveness.
Police Dispatcher Trainee/Police Dispatcher
Description and Essential Functions Benefits Supplemental Questions
Police Dispatcher Trainee: $4,269.31 - $5,189.36 Monthly
Police Dispatcher: $4,696.23 - $5,708.28 Monthly
Police Dispatcher Trainee
- To receive, evaluate, and transmit emergency and routine voice radio messages via, telephone, teletype and automatic alarm; to dispatch required equipment and personnel in accordance with standard policies and procedures; to maintain records; and to do related work as required. This is the entry-level class in the Police Dispatcher series.
This class is distinguished from the journey by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks.
- To receive, evaluate, and transmit emergency and routine voice radio messages via telephone, and teletype and automatic alarm; to dispatch required equipment and personnel in accordance with standard policies and procedures; to maintain records; and to do related work as required. This is a full journey level class within the Police Dispatcher series and has the ability to perform a full range of duties assigned with only occasional instruction or assistance as unique situations arise. This class is distinguished from the Police Dispatcher Trainee in that the latter is an entry-level position that works under immediate supervision while learning job tasks.
Please Note: The City of Chula Vista has a vacancy to be filled at either the Police Dispatcher Trainee or Police Dispatcher level, based on the evaluation of the candidate's qualifications and other factors. If hired at the Police Dispatcher Trainee level, movement to the Police Dispatcher level is neither implied nor guaranteed.
This recruitment aims to establish eligibility lists for: (1) Police Dispatcher Trainee and (2) Police Dispatcher. The eligibility lists established as a result of this recruitment will be for a duration of six (6) months, unless otherwise extended.
Essential Functions: Functions may include, but are not limited to, the following: receive service requests by telephone on 911 emergency and business lines; obtain information on the nature of the request/emergency, the location, and telephone number of caller, name of caller and other pertain information, remaining on the line with victim in emergency, as appropriate and create a record of the information; analyze requests for police service, determine priority ranking of each request and the kind and level of service to be dispatched in initial response; determine available units to dispatch; dispatch personnel and equipment according to standard operational procedures, instructions from a superior or by individual judgment as required; refers difficult or extremely serious calls to supervisor; listen to each radio transmission from police personnel in the field, acknowledges and complies with request for action or information; keep superiors informed as to emergency situations and general activities; place telephone calls to other police jurisdictions, City departments, City emergency crews, vehicle tow companies, ambulance services, coroner, relatives of victims, telephone and utility companies, alarm company, traffic signal maintenance and other services concerning an emergency; maintain detailed Computer Aided Dispatch (CAD) records of the time and nature of each call; operate computer aided dispatch system equipment, TDD and other office equipment; operate teletype and computer terminal to check for registered owners of vehicles and other information; refer to maps and reference materials to secure information needed by personnel in the field and for the dispatch function; take reports and relays messages by radio or telephone or CAD messages; type, issue case numbers, log departmental activities and perform routine clerical work; assist in monitoring activity in jail cells via a closed circuit TV system; maintain law enforcement resource status and activity log in the Computer Aided Dispatch (CAD) computer; may instruct other personnel in the techniques and use of communications equipment; may perform minor or routine upkeep and maintenance of equipment; and perform other duties related to this position.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Police Dispatcher Trainee
- One year of clerical, administrative, public information or emergency service including radio-telephone communications work and training equivalent to the completion of the twelfth grade.
- Two years of responsible clerical, administrative, public information or emergency service including radio-telephone communications work or successful completion as a Police Dispatcher Trainee with the City of Chula Vista and training equivalent to the completion of the twelfth grade. Work experience as public safety dispatcher is highly desirable.
Typing Certificate: A typing certificate MUST be attached to your application at the time of submission. Applications received without a typing certificate will not be accepted.
Certification of the ability to type at a net rate of 40 net words per minute is required. The typing certificate must be issued within one year prior to our receipt of your application. Click here to obtain additional information regarding the typing certificate requirements.
Please note that self-certification using a keyboard software or on-line typing certificates will not be accepted. Additionally, certificates showing only the percentage of accuracy or error (example: 85% accuracy rate or 85% of error) will not be accepted.
Knowledge, Skills and Abilities / Physical Demands and Working Conditions:
Click on links below for full class description for each classification.
Police Dispatcher Trainee
Recruitment No. 18518104
To be considered, applicants must submit a City Application and Supplemental Questionnaire by 12:00 PM on the closing date listed. Candidates whose applications indicate education and experience most directly related to the position will be invited to participate in the selection process.
All notices will be sent via e-mail. If e-mail address is unavailable, notifications will be sent via standard U.S. mail.
Unless otherwise noted, a passing score must be achieved at each step of the selection process in order to have your name placed on the eligibility list for hiring consideration. Note that the examination materials for this recruitment are validated, copyrighted and/or inappropriate for review.
The eligibility lists established as a result of this recruitment will be for a duration of six (6) months, unless otherwise extended. All notices will be sent via e-mail.
Pre-Employment Background Investigation
Successful candidates must undergo a thorough background investigation. There are certain types of conduct which are automatic grounds for disqualification. Please click here to review the "Pre-Employment Disqualifying Criteria" which identify some of the common areas of the background investigation process that may cause delay or prevent you from competing in the selection process.
Radio Frequency Engineer - 25700
Alion's Radio Frequency and Electromagnetic Spectrum Engineering Operations (RESEO) offers a variety of work, from projects supporting international satellite coordination to countering IEDs to work with cutting-edge companies like SpaceX and Nvidia. We also know that while our work may be behind-the-scenes, it is increasingly important in a world that depends on well-coordinated, interference-free spectrum access.
RESEO has a uniquely "deep bench" with expertise in many aspects of spectrum and the wireless world, and work as a cohesive team under managers who care. At Alion work-life balance and flexible schedules are already in place.
Our Annapolis Junction business unit has a voluntary turnover rate of 7.1%, compared to an industry average of 12.1%. Companywide, over 82 percent of employees report that they are satisfied with their jobs, a significantly higher rate than average. Among the areas where we excel are: opportunity to use our skills, relationships with managers and co-workers, and work-life balance. Our more experienced engineers and SMEs serve as mentors to train the next generation of talent, but they also look for reciprocal input on emerging technologies and support the pursuit of new ideas.
Under general supervision, performs Radio Frequency Engineering assignments of moderate complexity. Provides direct advisory support in the design, development, and testing of radio frequency (RF) and/or microwave systems architecture, components, circuits, or products. Includes antenna design, both reflector and array systems, frequency synthesizers, transmitters and receivers.
Supports senior technical personnel and project managers within own organization in various technical activities related to system and technical product development. Receives general supervision from management as well as technical guidance and training from the more experienced technical staff.
Duties and Responsibilities
Performs basic engineering work in analysis, design, development, evaluation, planning, testing and operation in support of higher-level engineers in the development of system and technical products. Typically employs pre-established guidelines and instructions, and limited experience and judgment to plan and accomplish task objectives.
Duties often include the collection of information and data, performance of various tests, and engineering computations, measurements and analyses. Exhibits the ability to independently perform basic data validation and troubleshooting.
Provides some technical guidance and oversight to entry level technical staff and may act as a technical lead for limited aspects of a project.
Complies with applicable quality and security procedures in the performance of duties. Provides recommendations for improvements to existing quality systems and applicable company procedures and guidelines.
Performs additional duties and responsibilities as assigned.
Has some independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel.
Provides input and support to intra-organizational proposal development efforts. May have some exposure to and provide some input to inter-organizational technical and business development activities.
Education and Experience
Bachelor¿s degree plus 2 to 4 years of relevant work experience. Degree must be in engineering, computer science, mathematics or a related discipline.
In some cases, educational requirements may be adjusted or waived for more than 7 years of applicable work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.
Knowledge, Skills, Abilities
Knowledge of engineering principles, methods, and techniques within a specific area of expertise.
Knowledge of relevant tools, equipment, hardware, and software.
Effective organization level communication, presentation and interpersonal skills
Knowledge of Microsoft Office suite programs, MS Word, Excel and PowerPoint.
A security clearance of an appropriate level may be required after employment.
Women, minorities, individuals with disabilities and veterans are encouraged to apply. Alion will provide a reasonable accommodation to individuals with disabilities and disabled veterans who need assistance to apply. Please visit the Alion Careers site for more information
U.S. Citizenship Required.
Communications Center Radio Operator(S)
Requisition ID: 9918
Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America's Best Employer in Aerospace and Defense by Forbes magazine?
Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.
We are currently searching for a Communications Center Radio Operator(s) to join our team in Livermore, CA (IMS RAD) (5300). Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected.
It's an exciting time to become a part of our team. Join us and discover how high your career can soar at Rockwell Collins.
On December 2, 1929, Aeronautical Radio, Inc. was chartered by the Federal Radio Commission (later to become the Federal Communications Commission) to serve as the airline industry's "single licensee and coordinator of radio communication outside of the government." Presently, Rockwell Collins IMS provides international and domestic air and ground communications to our major airline customers.
Rockwell Collins is looking for an ideal candidate to join our team as a Communications Center Radio Operator in Livermore, California. This is a rewarding and challenging position that affords you the opportunity to truly make a difference.
If selected, you will be working in a fast-paced environment where customer service, quality of communication, and the ability to multi-task are held in the highest regard. In order to ensure this, the position is focused on providing 24/7 support. Shift work is mandatory.
The Radio Operator will:
Operate HF/VHF radio, computer, and telephone communication equipment.
Receive, copy and deliver Air Traffic Control messages, clearances, advisories, and information requests.
Manage and route air-to-ground and ground-to-air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
The rate is $18.75/hour to start. Increased to $20.00/hour after 6 months. After one year, the rate will increase to $21.00/hour.
Rockwell Collins will provide training on weather code symbols, Air Traffic Control and our communications regulations, procedures and abbreviations and the operation of all applicable equipment. This is taught within a company sponsored training program that must be successfully completed in order to continue employment.
To be considered for this position you must have two (2) years of experience in military radio communications, call center customer service, help desk or radio dispatching. You must also be able to work in a fast-paced environment where stressful situations, accuracy of work, multi-tasking, attention to detail, and outstanding customer service are daily requirements.
Additional prerequisites of the position are:
Achieve a typing speed of 40 words per minute.
Successfully pass a physical examination equivalent to an FAA Type II physical, drug testing and audiogram.
Have resided within the United States for at least 3 consecutive years out of the last 5.
Ability to pass a government sponsored background investigation to include fingerprinting, and either U.S. Citizenship or Permanent Resident Alien status.
Qualify to receive a Restricted Radio telephone Operator Permit and obtain within 6 months of employment.
Desired Experience: Ideally your experience will be in airline transportation services or public agency dispatching. Familiarity with the technical and operational terms encountered in aeronautical communication is also desired.
Minimum Education Requirements:
High school graduate or equivalent in general education.
At Rockwell Collins, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Rockwell Collins University, networking, mentoring, and tuition reimbursement.
And that's just for starters.
Interested yet? Apply now and embark on your next worthwhile adventure!
Rockwell Collins is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran status or any other protected status.
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