Dispatcher Street Department Job Description Sample
Department Manager - Main Street @ Exton
Department Manager - Main Street @ Exton
277 MAIN ST Exton, Pennsylvania
Date Posted:Jan. 18, 2018
Job Status: Full-time Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family. Old Navy – a brand for everyone a place for you! Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find their must-have fashion essentials online as well as in one of our 1,000+ stores located globally. As part of the Field organization, you make the brand come to life for our customers. Our stores are fast paced, fun, diverse and full of passionate people who love fashion. The Field offers endless opportunities to grow your career and be a leader – of your peers, of teams, of a business, and in the community. Old Navy – a brand for everyone, a place for you!
As the Department Manager, you drive profitable sales growth by planning and executing company merchandising direction to drive sales and deliver standard operating procedure execution in your department (i.e. markdowns, signage, replenishment, and marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, you are also responsible for holding others accountable for meeting merchandising standards and productivity expectations. Your department consistently represents brand standards and company strategies. You are responsible for flexing to drive profitability based on our brand’s merchandising principles and financial analysis. You are responsible for knowing and executing all company product knowledge and strategies. You play a critical leadership role within your store, leading both direct and indirect reports to positively impact the team, operations and profitability of the store. You own the development of those that report to you. As an Old Navy leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Department Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. You make decisions and collaborate with other members of your store leadership team to prioritize work based on business needs and company direction.
Drive for Results
Managing and Measuring Work
Note: This position description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected for the aforementioned position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required.
Must be at least 18 years of age
College degree or equivalent work experience preferred + 2-3 years of soft lines and visual merchandising experience preferred
Ability to effectively communicate with customers and employees
Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 50 lbs.
Ability to work a flexible schedule (including travel) to meet the needs of the business, including evenings, overnight and weekend shifts
Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Employees receive medical, dental, vision and life insurance.*
Employees can apply for tuition reimbursement.*
Family care programs.
Pet Discount Program. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality at http://www.catalyst.org/knowledge/gap-inc-women-and-opportunity in the workplace in 2016. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Dispatcher - Service Department - Service Truck Fleet
Growing company is seeking to fill a position for Dispatcher. The Dispatcher is responsible to:
- Assit in taking all incoming client calls if necessary, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the client takes higher priority than any other task, and that the clients are enthused about how they are treated! Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirits.
- Orchestrate the dispatching of all service calls to ensure maximum efficiency of scheduling, without compromising client satisfaction. Work closely with the Inventory Manager for the most efficient delivery of parts to the technicians. Note: every effort should be made to keep the tech on the job.
- Make absolutely sure that a client is notified ahead of time if the technician is not going to arrive at their home in the scheduled time window, and re-schedule the time to the client's satisfaction.
- Make sure each technician is achieving the recommended number of service calls per day. Notify the Service Manager immediately if we don't have the number of service calls required to keep all technicians busy.
- Make sure that Club Membership clients are continually called. Extra scheduled service calls should be run to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical to achieve the budgeted goal.
- Obey all
Commision: Various spiffs when consistently accomplishing goals offered
Part of shared bonus pool
Denver Police Department 16Th Street Mall Kiosk – Volunteer Opportunity
Denver Police Department 16th Street Mall Kiosk – Volunteer Opportunity Print Apply Denver Police Department 16th Street Mall Kiosk – Volunteer Opportunity Salary $0.00 Hourly Location 80204, CO Job Type Intern Department Denver Police Dept. (DPD) Job Number TA0000 15637 Closing Continuous
- Questions About Us The Denver Police Department (DPD) – Volunteers In Police Services (VIPS) program -- is now accepting applications for unpaid volunteers who wish to serve at the Police Kiosk on the 16th Street Mall. This Kiosk is located at 16th Street and Glenarm.
Volunteering at the Denver Police Department 16th Street Mall Kiosk is an incredibly rewarding way to spend your time while providing support to the Denver Police Department, helping the City of Denver, and enriching the lives of those you encounter while in this position. About Our Job The DPD 16th Street Mall Kiosk is open year round (weather permitting), 7 days a week and applicants would be expected to work one shift (generally 4 hours) a week. Under limited supervision, applicants will be the eyes and ears of the department, alerting the proper authorities when a situation arises that warrants police contact, provide information and direction to local citizens and tourists that inquire of the Kiosk; regardless of race, creed or economic circumstances and maintain statistical data regarding occurrences at the Kiosk.
Applicants must have good customer service skills and a calm demeanor. Good communication skills are a must as there is constant interaction with locals, police and employees from other agencies. About You
Must be at least 18 years of age and have a minimum of a High School Diploma or GED
Volunteers must be able to commit to a minimum 30 hours of service in one calendar year.
Volunteers must meet specific VIPS requirements in terms of prior behavior, driving record, and criminal record. About Everything Else Application Instructions: All interested interns and volunteers should apply to this position and MUST attach the following:
Copy of your driver's license
Signed Certification, Authorization and Waiver regarding Background Check and Completed "New Volunteer Identification Card Request" Form (click here to download. Fill out all 3 pages, upload, and attach)
Resume In addition to attaching the required documents noted above, when completing the online application, please include three (3) personal references and at least seven (7) years of employment history. If you have not been employed for seven years, please provide your complete employment history.
Pre-employment Screening: An offer of employment is contingent on the verification of credentials and other information required by law and City and County of Denver policies, including the successful completion of a background check. Candidates must pass a criminal background check and other verifications required for the position which may include, but are not limited to, employment and/or education verification, motor vehicle record check, drug test, and/or physical.
The existence of a conviction does not automatically disqualify an individual from employment except where federal or state law or regulations prohibit employment of an individual with certain convictions. For more information about the selection and employment screening process, click here. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. To view the City and County of Denver's robust benefit package that only a multiple-industry employer can offer click the link below. www.DenverGov.org/Benefits
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground is a nonprofit social services organization in New York City. Our goal is to create high-quality permanent and transitional housing for the homeless. Since 1990, we have been providing permanent affordable housing for individuals and families who are homeless or at risk of becoming homeless. Beginning with a single building, we are now New York City’s largest provider of supportive housing. We own and/or operate 19 properties with a total of 3,530 transitional and permanent apartments in New York City and beyond. We also run the City’s around-the-clock street outreach efforts in all of Brooklyn and Queens, along with nearly one-third of Manhattan. Our work has enabled more than 13,000 people to overcome or avoid homelessness since 1990, and we increase that number every single day. As of 2017, we have more than 1,500 units of housing in various stages of development in the Bronx, Brooklyn and Queens, and are expanding our outreach and transitional housing programs so that we can offer help to every single homeless person we meet. 311 Dispatcher in Brooklyn/Queens The 311 Dispatcher in the Street to Home Brooklyn/Queens program will work in a 24/7 street outreach program that addresses homelessness and related activity in all of Brooklyn and Queens. The 311 Dispatcher reports to the Program Analysis & Report Manager. She/he will work in the main program office located in Brooklyn and will be receiving incoming 311 calls that are routed to the program from the City’s main 311 system. The 311 dispatch position is a 24/7/365 position and the incumbent will be assigned shifts that are generally broken down as follows 12am-8am, 8am-4pm, and 4pm-12am. The 311 dispatcher will receive calls, document call information, and deploy appropriate outreach response teams. The 311 dispatcher will interact with callers, the City’s 311 personnel, employees from the Mayor’s Office and the Department of Homeless Services, and program staff. The incumbent must respond to each call with urgency, professionalism, and compassion. In an effort to meet program performance targets, the 311 dispatcher must be agile and have excellent oral and written communication skills and she/he must be highly organized.
ESSENTIAL DUTIES: * Respond to incoming 311 calls
Ensure deployment of outreach response team
Close out 311 calls with the caller and appropriate City agency(ies) * Record 311 call data
Filing, paper work, data entry as needed
As part of a team, achieve performance targets with regards to 311 response
Performs other related duties as assigned
MINIMUM QUALIFICATIONS: * Bachelor’s Degree or equivalent experience
Experience in customer service
Excellent interpersonal, problem solving, verbal and written skills
Ability to communicate and work with diverse populations
Detailed oriented and highly organize
Bilingual Spanish/English is preferred
Excellent computer skills, including proficiency in Microsoft Word and Excel. Familiarity with Access-based databases and the ability to learn new programs are preferred
SPECIAL QUALIFICATIONS: Must be able to work in a 24/7/365 program where shifts are subject to change to ensure continuity of operations. EOE/M/F/Vet/Disabled
Job Title:* 311 Dispatcher
Job Type:* Full-Time
Location:* Queens, NY
Post Date:* 12/11/2017
Use the unit hours produced by scheduling in the most efficient possible way while maintaining required customer response times;
Handle all same day trip requests;
Understand and utilize tools such as RescueNet Dispatching, Street Eagle Tracking, and ePro Scheduler;
Post available units according to established move-up plans;
Direct units to fuel and/or restock during available/posting times in order to reduce the end-of-shift;
Be aware of all response time requirements by contract/customer;
Ensure that field units are reporting time stamps promptly and according to policy; report any non-compliance to the appropriate supervisor;
Make late calls in advance to customers when response times will exceed quoted or negotiated levels;
Report service compliments and complaints through ePro Incident Reports;
Utilize ePro Scheduler to make live changes to employee schedules and units;
Work closely with the Fleet Department to ensure the most efficient movement of vehicles into and out of service;
- Perform other related duties as required; Knowledge, Skills, &
High School education. College education and/or equivalent work experience preferred;
Understand RescueNet (RN) reporting and High Performance Indicator (HPI) numbers that measure the success or failure of the company and the department;
Excellent written and verbal communications skills required;
critical thinking skills required;
Must be highly-organized;
Excellent (or established) inter-personal skills;
Knowledge and expertise with Microsoft Products preferred, specifically Excel and Word;
Computer proficiency preferred;
Excellent documentation skills (promptness, accuracy, thoroughness, and legibility);
Strong communication skills;
Working knowledge of EMS systems/private ambulance and medical transportation systems preferred;
Dispatching experience preferred;
Ability to teach skills to others; This job description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. The company reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Dispatcher - Direct Hire Authority
- Duties Help
Summary The mission of the United States Air Force is to fly
, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power.
That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.
This is a Public Notice for positions being filled under the Direct Hiring Authority (DHA) for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base, NDAA 1125 (a) and (c). Positions may be filled as permanent, temporary or term with a full-time or part-time work schedule. Pay will vary by grade level and geographic location. Under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur.
There may or may not be actual/projected vacancies at the time you submit your application. Please read this Public Notice in its entirety prior to submitting your application for consideration. You are applying to a resume database, your resume and any documents submitted will be retained for six months and may be used at any time during this period.
When a position is requested to be filled under the Direct Hire Authority, a list of applicants may be provided to management for review and possible selection. You will not receive any notifications and your resume will not be reviewed for qualifications until a position is requested to be filled. This Public Notice may be used to fill positions in other equivalent pay systems.
This public notice may be used to fill one or more vacancies at any time without notification. Duties and responsibilities vary and may increase according to the grade level. This public notice may also be used to fill target grades (e.g. WG-08 Target WG-10). Learn more about this agency
-Demo positions may be filled with this public notice. Please refer to the Payband tables to determine salary comparisons to General Schedule positions. General Schedule grade levels are listed when applying. Review the links below to determine the equivalent AcqDemo salary levels for your application. Paybands are found at: http://acqdemo.hci.mil/tools/2017AcqDemoBroadbandScale.pdf Locality is not added to paybands on the AcqDemo Website. For more info on Acquisition Demo, go to the links listed below: http://www.acq.osd.mil/dpap/sitemap.html; http://www.acq.osd.mil/dpap/policy/acqdemo/tutorial/acqdemo/qTut/html/Default.html
Travel Required Occasional travel
- You may be expected to travel for this position.
Supervisory status No
Who May Apply
This job is open to
… This public notice is to gather applications that may or may not result in a referral or selection. Questions? This job is open to 1 group. * #### Job family (Series) 2151 Dispatching
- Requirements Help
Conditions of Employment
U.S. Citizenship is required
Males must be registered for Selective Service, see www.sss.gov
Total salary varies depending on location of position * PCS expenses if authorized will be paid IAW JTR and Air Force Regulations
Recruitment incentives may be authorized
This posn is subject to provisions of the DoD Priority Placement Program
Applicants will be rated in accordance with the OPM Qualification Standards; for additional information refer to the General Schedule (GS) qualifications link above. Position requirements vary dependent upon the specific series and grade, you must meet any minimum experience or training requirements per OPM qualifications standards and show through experience and/or training that you possess the quality level of knowledge, skill and ability necessary to perform the duties of the position at the level for which applying.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Interagency Career Transition Assistance Program (
):* For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. *Employed Annuitants (
- Annuitants):Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.
Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition. Additionally, if you are serving on a term appointment in the competitive service, you may be converted to a career or career-conditional appointment without further competition. NOTE: Current federal civilian employees may apply for this position and if selected, a break in service of at least 3 days may be required prior to appointment to this position.
Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here.
Direct Deposit: All federal employees are required to have direct deposit. If you have questions regarding this announcement and have hearing or speech difficulties click here. Read more
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above
. Your latest resume will be used to determine your qualifications. Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. To apply for this position, you must provide a complete Application Package which includes: 1.
Your Resume (your latest resume will be used to determine your qualifications) If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. 2. Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number, and last four digits of your social security number. Read more
Background checks and security clearance
Security clearance Public Trust
- Background Investigation
- Required Documents Help
The following documents are required and must be provided with your application for this Public Notice: 1. Online Application
- Questionnaire 2. Resume - must include beginning and ending month and year for each employment period 3.
Transcripts - if qualifying based on education or positive education series 4. Registration/License - active, current registration/license if applicable for the position 5. Veterans' Preference - a copy of your DD Form 214 which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service.
In addition, if claiming 10-point preference you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of Purple Heart, if applicable) and a SF 15 (Application for 10-point veteran preference). ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission.
The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- Benefits Help
Benefits A career with the U
.S. Government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply Help
How to Apply The complete Application Package must be submitted by
11:59 PM (ET) on 11/09/2018. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10077637 To begin the process, click the
Apply Onlinebutton to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire.
Please ensure you click the Submit My Applicationbutton at the end of the process. If you are unable to apply online, view the following link for information regarding Alternate Application.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully.
You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOTmodify or change any answers submitted by an applicant. Read more
Agency contact information
Total Force Service Center
1-800-525-0102 ##### Email DO.NOT.EMAIL@CALL.ONLY ##### Address EHA DHA 550 C Street W JBSA Randolph AFB, TX US Learn more about this agency
Next steps Upon the submission of your application package to USAJobs
.gov, you will receive an automatic reply from OPM informing you that your application has been submitted, received and is being processed. If you provided an email address, you will receive an email message acknowledging the receipt of your application.
Your application will remain active through the open period of this Public Notice. Once this Public Notice closes, you must reapply. You will not receive any additional notifications and your resume will not be reviewed for qualifications until a position is requested to be filled.
After you submit your application, you will be contacted only if further evaluation or interviews are required or upon selection. Read more
- Fair & Transparent
& Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race
, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants Read more
Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate
. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job.
Requests are considered on a case-by-case basis. Learn more about disability employment and reasonable accommodations or how to contact an agency. Read more
Legal and regulatory guidance
Social security number request
Signature and false statements
New employee probationary period This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/484178100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered. Open & closing dates: 11/10/2017 to 11/09/2018 Salary: $18,526 to $61,922 per year
Pay scale & grade:* NK 1 - 3 Work schedule: Full-Time
Appointment type:* Multiple Appointment Types
Power System Dispatcher
Where would I be working?
Western Area Power Administration
Upper Great Plains Region
Power Systems Operations
Transmission Operation and Switching (B4100)
1330 41st Street SE
Watertown, SD 57201
Find out more about WAPA duty locations
Learn more about this agency
An Upper Great Plains Power System Dispatcher is highly knowledgeable in all aspects of power system operations and can work independently while on shift
. The dispatcher, while on shift, is responsible for ensuring adequate transmission facilities and the required voltage and supportive volt-amp reactive (VAR) levels are maintained, checking all scheduled and prepared switching programs, preparing requested emergency switching programs, issuing routine and emergency switching, coordinating the removal and return of protective relaying. In addition the incumbent is responsible for ensuring compliance with North American Electric Reliability Council (NERC) Reliability Standards and applicable regional reliability standards, monitoring and validating real-time data, maintaining system operator logs, responding to system contingencies, responding to changes in availability and capacity of assigned area transmission facilities. The dispatcher is also responsible for maintaining a current NERC Operators certificate of at least a Transmission Operator level (TO). The dispatcher is also responsible for coordination of operational activities with Midcontinent Independent System Operator (MISO), Southwest Power Pool (SPP), Midwest Reliability Organization (MRO), Western Electricity Coordinating Council (WECC), Peak Reliability (Peak), Mid-Continent Area Power Pool (MAPP), and other interconnected utilities.
- Some travel, approximately 1 day per month.
Who May Apply
This job is open to
Open ONLY to:
Current Federal Western Area Power Administration (WAPA) employees with competitive status.
Questions? This job is open to 1 group.
Job family (Series)
0303 Miscellaneous Clerk And Assistant
Conditions of Employment
You must be a United States Citizen.
This employer participates in the e-Verify program.
Males must abide by Selective Service registration requirements.
Relocation or Recruitment Incentive may be available
NERC Certification required in 11 months.
This position requires shift work.
SPECIALIZED EXPERIENCE REQUIREMENTS
A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as: This experience is progressively responsible and concerned primarily with system operations of a large power system (100-kV or above).
Specialized Experience Requirements for theAD-4 Level
To qualify for the AD-4 level, you must have 1 year of: 1) Power system operator experience, equivalent to the AD-3 level, with centralized SCADA/EMS control and decision-making responsibilities to maintain adherence to NERC reliability standards of a power system with 100-kV or higher voltage transmission lines, substations, and interconnections to other utilities.
Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below.
Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!
1.Knowledge of interconnected power systems
2.Knowledge of safe switching procedures
3.Knowledge of power system Supervisory Control and Data Acquisition-type equipment (SCADA), Automatic Generation Control (AGC), Energy Management System (EMS), power scheduling programs, power system tagging programs, Open Access Same-time Information System (OASIS)
4.Knowledge of power system generation (power plant operator) and characteristics
5.Knowledge of power system equipment; and/or knowledge of balancing authority energy scheduling
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
For this position, education cannot be substituted for experience.
You must test negative for illegal drugs before placement in the position, and will be subject to random drug testing thereafter. If a determination of the use of illegal drugs is confirmed, non-selection or disciplinary action, up to and including removal from Federal service, may result.
This position requires completion of an annual medical examination at Federal expense. Failure to pass subsequent tests could result in disciplinary action, up to and including removal from the Federal service.
You must become certified as a power system operator by the North American Reliability Council (NERC) within the first 11 months after appointment, and maintain appropriate certification during your employment. This is a condition of employment.
If you are tentatively selected for this position, you will be required to have a physical examination that will determine whether you are qualified to perform the duties of the position. An offer of employment will depend upon your successfully passing the physical examination.
You would be assigned rotating shifts, since the power system operates 24 hours a day. Your workweek may include weekends and holidays
If selected for this position, your appointment is contingent upon completion of OF-306, Declaration for Federal Employment, during the pre-employment process. If selected, you will be required to complete a questionnaire and are subject to a criminal background check to determine suitability for Federal employment before appointment.
If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
More than one selection may be made from this vacancy announcement.
Some positions may require completion of a probationary period of up to 1 (one) year.
All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
Reasonable Accommodation Policy:
Selective Service Registration:
The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above
We will review your application to ensure you meet the job requirements. If you meet the qualifications requirements and are found to be among the top candidates, your application will be referred to the selecting official for further review.
If your resume is incomplete or does not support the responses in your online questionnaire, or if you fail to submit required documentation BEFORE the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted.
Selecting Official may check references on those applicants referred for consideration.
To preview questions please click here.
Background checks and security clearance
- Background Investigation
- Required Documents
Please carefully review the following list to determine what documentation you need to submit
. Some documents may not apply to all applicants.
If you are unsure, click the link for each document type to read more.
ALL APPLICANTS:You must submit a resume supporting your specialized experience and responses to the online questionnaire.
Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
For paid work experience, please indicate your starting grade/salary for each position and the highest grade/salary you earned (if different).
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.
Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).
To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!
1.Full position title;
2. appointment type;
3. occupational series;
4. pay plan, grade, and step;
5. tenure code; and
6. service computation date (SCD).
If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.
Veterans: veteran eligibility documentation (DD-214 Member #4 Copy, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.
Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.
Displaced Federal employees who qualify for CTAP/ICTAP: If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the OPM Guide to Career Transition for more information.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U
.S. Government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply
How to Apply
To be considered for this position
, you must submit your complete application no later than 11:59 pm U.S. Eastern Time on the closing date of this announcement.
If you do not submit a complete application prior to the closing time (regardless of when you started) the online application system will not allow you to finish! Requests for extensions will not be granted, so please begin the application process allowing yourself enough time to finish before the deadline. Our online application system displays a countdown timer at the top of the screen for your reference.
For your security, your session in our online application system will "time-out" if you are inactive for a certain period of time. We recommend that you preview the assessment questions before you apply and prepare all of your information prior to beginning the application. If you do get "timed-out" you will have to log back in to USAJOBS and re-visit the vacancy announcement, you can then click "Update Application" to finish where you left off.
Steps to submit a complete application:
1.Click the "Apply Online" button. If you are not already logged in, you will need to do so.
2.You must have a complete resume associated with your USAJOBS account. Please note that some DOE offices do not accept uploaded resumes and instead require that you submit a USAJOBS-formatted resume using the Resume Builder.
3.You will be prompted to select a resume and any documentation you have attached to your USAJOBS account before you are transferred to the Department of Energy's online application system. Please be aware that any document you select before being transferred to our system, will not automatically be received. You must take steps to download your documents from USAJOBS during the "Documents" step within our online application system (see Step 6).
4.If you are a first-time applicant to the Department of Energy, you'll be asked to register an account first. If you are a returning applicant, you will skip this step and go straight to the application portion.
5.You must respond to all applicant assessment questions, carefully following all instructions provided.
6.You will then be asked to upload additional supporting documentation. If you selected
Dispatcher Police Department
• The Town of Plymouth seeks qualified
• applicants for the position of
• PART TIME POLICE DISPATCHER
• for the Plymouth Police Department.
Responsibilities include: operation of police communications system, dispatching cruisers to all calls for police services and emergency police services; receives all 911 calls, refers to appropriate agencies in an accurate and expeditious manner; gathers and disseminates critical information in a time-sensitive manner to police cruisers, supervisors, co-workers, other police departments, other emergency services, and other Federal and State law enforcement agencies. Receives all incoming calls via switchboard and connects to proper department and/or division; maintains computerized records of calls for services; ability to work in a fast-paced multi-task emergency environment. Ability to perform duties effectively and accurately and to maintain favorable public image of the Police Department. Applicants will be subject to a background investigation.
High School degree with two years experience in a clerical or communications capacity; Police Dispatching experience preferred. Must be able to work with the public constructively while projecting a professional representation of the Police Department.
Salary $19.5807/hour, 17 hours/week. This posting will close on December 11, 2017. Applications, to be submitted with a cover letter and resume, are available at www.plymouth-ma.gov and will be accepted on-line or in the Human Resources office, 26 Court Street, Plymouth, MA 02360. AA/EOE
Police Dispatcher (Police Dispatcher I)
Salary Range (From $ to $) $3,096 - $5,127 per month (New employees should anticipate being hired at the beginning of the salary range). ## Primary Duties Position available for one year from date of hire with the possibility of renewal. Under general supervision, the Police Dispatcher provides essential dispatch communications critical to CSU, Chico Police Officers in the field; provides updated information in response to calls for service, routine and emergency situations, both on and off campus within immediate jurisdictional area; provides information to students, faculty, staff, campus departments and the general public in person and via telephone or other means of electronic communication; maintains records relating to all law enforcement and police department files. Work involves the use of automated/computerized dispatch and police information systems and databases to input and retrieve data. Incumbents are required to work independently, react quickly, and demonstrate good judgment and discretion in stressful situations. Provide records maintenance relating to all law enforcement and police department files. ## Knowledge, Skills and Abilities
KNOWLEDGE: Incumbent must possess:
Working knowledge of:
Legal codes, requirements, procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field or the ability to quickly learn.
Public safety-related agencies and the respective communication protocols. Achievement of the P.O.S.T. Dispatcher certificate.
Applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary.
Geographical layout and ability to read maps and floor plans to provide directions to officers in the field.
Fluency in the use of standard office equipment (computers, copiers, phones) and standard office software packages (e.g. Microsoft Word, Excel, and Outlook).
Office methods, procedures, and practices.
English grammar, punctuation, and spelling.
Word processing, record keeping, and filing.
SKILLS: Incumbent must possess:
Effective interpersonal skills to resolve a wide variety of sensitive situations.
Strong written and verbal communication skills, and demonstrated skill with presenting and summarizing information in a variety of written formats, using clear and concise language.
Demonstrated skill in reading and interpreting manuals and codes.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Demonstrated problem solving skills.
Effective interpersonal skills as work often involves front line contacts with a variety of partnering agencies, the campus community, and the public.
Demonstrated attention to detail and accuracy.
Demonstrated collaboration skills.
Skill to provide training.
ABILITIES: Must have the ability to:
Operate and monitor police department and other emergency communications equipment (computer, radio, telephones, alarms system, etc.) * Effectively converse using police radio systems, route calls appropriately, including dispatching officers and/or emergency personnel to calls for service.
Quickly learn, analyze, and monitor the use of applicable automated dispatch and law enforcement systems, databases, phones, etc. This includes providing prompt correction when system failures occur.
Effectively and phonetically use the English language.
Independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine and emergency situations.
Accurately interpret written policies, follow oral and written instructions, and transfer information.
Provide clear and concise verbal directions quickly and accurately.
Independently coordinate and execute multiple work priorities with frequent interruptions, continually assessing and shifting competing priorities.
Establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals.
Maintain the confidentiality of sensitive information.
Operate with a collaborative, cooperative and positive manner at all times.
Work alone without supervision in the dispatch area.
Perform assigned duties.
Required Education and
/or Experience Requirements include a high school diploma or equivalent and two years of clerical experience involving contact with the public; or one year of military or civilian public safety (police/fire) experience; or one year experience operating radio or other communication equipment. Successful completion of a California Police Officers Standards and Training (P.O.S.T.) certified Basic Dispatch course, or ability to attend and successfully complete the course within the first year of employment. Applicants who do not possess a completed California P.O.S.T. certified Basic Dispatch course may be invited to take a written exam related to essential dispatching skills. ## Recruitment Preferences Preference may be given to applicants with some of the following as they may be considered specialized skills:
Possess a California Police Officers Standards and Training (P.O.S.T) Dispatcher Certificate.
One year full-time equivalent police dispatcher experience.
One year full-time equivalent of military or civilian public safety experience such as police or fire.
Experience with RIMS CAD system.
The person holding this position is considered a “General Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.
Throughout employment in this position incumbent must maintain a valid California Driver’s License as well as continued completion and compliance of the CSU Defensive Driver’s Training course.
The work schedule may include varied rotating shifts, including day and/or night shifts, weekends, holidays, and voluntary or assigned additional hours and overtime.
The selected candidate(s) must successfully complete an oral board examination and a personal history background investigation Including Department of Justice (DOJ)/Federal Bureau of Investigation (FBI) fingerprint clearance (referred to as Live Scan) prior to beginning employment. This considered a sensitive position. Current CSU, Chico employees are subject to a background check (including a criminal record check) if voluntarily moving into a sensitive position, regardless of any background checks previously conducted. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. * After a conditional job offer, must pass a medical examination (including drug screening and a psychological examination).
PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position requires the incumbent to work at computer/dispatch station keyboarding and operating a mouse for long periods of time in an indoor office space. Incumbent will sit for long periods of time, i.e. up to 12 hours. Cognitive activities include remembering names and details, reasoning, ensuring accuracy and concentrating amid distractions. Must be able to travel across campus to other offices and buildings on campus for meetings and events.
WORK ENVIRONMENT: Work is performed in a typical office environment operating standard office equipment. This position involves frequent to constant interaction with students, parents, guests, faculty and staff. This position must be able to work varied rotating shifts, including day and/or night shifts, weekends, holidays, and on-call assignments on short notice or no notice and may be required to work overtime. Required to wear an official uniform and is responsible for maintaining the uniforms. A limited annual uniform allowance is provided by CSU, Chico for the cost of purchasing, maintaining or replacing uniforms. ## Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. ## About the University and Community Detailed information is available at http://www.csuchico.edu/pa/chico-facts.shtml. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University’s 6th Strategic Priority that focuses on sustainability, stewardship, and the environment – see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Recruitment Number: VA918 Posting Period: 01/10/18 – 01/31/18 On Campus Only Promotional Opportunity: No
Working Title:* POLICE DISPATCHER (Police Dispatcher I)
Class Title:* POLICE DISPATCHER -12 MONTH
Level/Range/Grade:* 1 Department: University Police
Number of Positions:* 1 FLSA Code: Non-Exempt
Status:* Temporary: (Renewable with the possibility of becoming permanent)
Full-time/part-time (if part-time, indicate time base):* Full-time
Pay Plan:* 12/12 month
CBU/MOU:* R07 - CSUEU Clerical & Administrative Support Services
Quick Link:* http://jobs.csuchico.edu/postings/4713 Hours Per Day: Varies by shift, usually between 8-12 hours
Days Per Week:* Varies, may include Monday-Sunday, weekends and holidays
Shift:* Varies by shift, days and evenings
Additional Requirements for this Position:* N/A
Benefits:* This position qualifies for benefits including tuition fee waiver (if eligible). Open Date (posting open date): 01/10/2018 Close Date (posting close date): 01/31/2018 Open Until Filled: No
The posting date may change (be moved up or back) depending on the needs of the City. Essential Job Duties:
Following City and Department policies and procedures and the instructions of his or her supervisor, a Dispatcher must be able to perform the following essential job duties, with or without reasonable accommodation. 1. Receive incoming calls and communications from telephone, teletype, two-way radios, 9-1-1 system, TDD, faxes and take appropriate action, such as recording information, providing information, or dispatching an officer, ambulance, fire truck or wrecker to an emergency scene. 2. Maintain radio contact with mobile police and fire units and other law enforcement and fire department agencies; relay information to personnel in the field and efficiently and effectively coordinates responses to emergencies; handles non-emergency requests/inquiries. 3.
Question callers to determine the location and seriousness of the emergency and the type of response required. 4. Make contact with appropriate departments for after-hours calls including but not limited to street light outage, water leaks, dead or stray animals, road and street sign damage and roadway damage. 5. Maintain logs of all radio communications and criminal histories, enter information into computer system regarding stolen property, warrants, missing persons and other information. 6.
Maintain current records of emergency numbers of business, alarm companies and other important numbers, which may be needed, in an emergency. 7. Respond promptly to callers needs; direct walk-in traffic to the appropriate person; communicate effectively with callers, supervisors, co-workers and others (internally and externally) in order to provide, exchange, or verify information, answer inquiries, address issues, or resolve and/or report problems or complaints. 8. Complete tasks accurately and promptly while conserving City resources. 9.
Use good judgment and make good decisions in matters related to the job. 10. Follow City and Department policies and procedures and the instructions of the supervisor. 11. Treats others respectfully; promotes harmony; contributes to a positive team spirit and shows respect and sensitivity for diversity and cultural differences; adapts to a changing environment. 12.
Assist others; be helpful, cooperative and courteous, and demonstrate a good attitude in all dealings with the public, co-workers and others. 13. Report in a timely manner all issues, concerns and questions to the supervisor or others as appropriate, in the chain of command and communicate issues and events effectively with other shifts. 14. Take up matters affecting me and my position with the immediate superior and through proper channels. 15.
Be punctual and in attendance on a regular basis. 16. Demonstrate initiative and diligence in the prompt and proper completion of all job duties, whether or not listed in this Job Description. 17. Safeguard City property and recognize and report needed repairs. 18.
Work safely, follow safety rules and training, and maintain a clean, safe working environment. 19. Maintain confidentiality with regard to all City business. 20. Perform other duties as assigned. See Complete Job Description with Qualifications and other requirements on the City's website.
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