Dispatcher Street Department Job Description Sample
Dispatcher - Service Department - Service Truck Fleet
Growing company is seeking to fill a position for Dispatcher. The Dispatcher is responsible to:
- Assit in taking all incoming client calls if necessary, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the client takes higher priority than any other task, and that the clients are enthused about how they are treated! Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members' spirits.
- Orchestrate the dispatching of all service calls to ensure maximum efficiency of scheduling, without compromising client satisfaction. Work closely with the Inventory Manager for the most efficient delivery of parts to the technicians. Note: every effort should be made to keep the tech on the job.
- Make absolutely sure that a client is notified ahead of time if the technician is not going to arrive at their home in the scheduled time window, and re-schedule the time to the client's satisfaction.
- Make sure each technician is achieving the recommended number of service calls per day. Notify the Service Manager immediately if we don't have the number of service calls required to keep all technicians busy.
- Make sure that Club Membership clients are continually called. Extra scheduled service calls should be run to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical to achieve the budgeted goal.
- Obey all
Commision: Various spiffs when consistently accomplishing goals offered
Part of shared bonus pool
Denver Police Department 16Th Street Mall Kiosk – Volunteer Opportunity
Denver Police Department 16th Street Mall Kiosk – Volunteer Opportunity Print Apply Denver Police Department 16th Street Mall Kiosk – Volunteer Opportunity Salary $0.00 Hourly Location 80204, CO Job Type Intern Department Denver Police Dept. (DPD) Job Number TA0000 15637 Closing Continuous
Questions About Us The Denver Police Department (DPD) – Volunteers In Police Services (VIPS) program -- is now accepting applications for unpaid volunteers who wish to serve at the Police Kiosk on the 16th Street Mall at Skyline Park (16th Street and Arapahoe). Volunteering at the Denver Police Department 16th Street Mall Kiosk is an incredibly rewarding way to spend your time while providing support to the Denver Police Department, helping the City of Denver, and enriching the lives of those you encounter while in this position. About Our Job The DPD 16th Street Mall Kiosk is open seasonally from April to October, 7 days a week and applicants would be expected to work one shift (generally 4 hours) a week. Under limited supervision, applicants will be the eyes and ears of the department, alerting the proper authorities when a situation arises that warrants police contact, provide information and direction to local citizens and tourists that inquire of the Kiosk; regardless of race, creed or economic circumstances and maintain statistical data regarding occurrences at the Kiosk. Applicants must have good customer service skills and a calm demeanor. Good communication skills are a must as there is constant interaction with locals, police and employees from other agencies. About You
Must be at least 18 years of age and have a minimum of a High School Diploma or GED
Volunteers must be able to commit to a minimum 30 hours of service in one calendar year.
Volunteers must meet specific VIPS requirements in terms of prior behavior, driving record, and criminal record. About Everything Else Application Instructions: All interested interns and volunteers should apply to this position and MUST attach the following:
Copy of your driver's license
Signed Certification, Authorization and Waiver regarding Background Check and Completed "New Volunteer Identification Card Request" Form (click here to download. Fill out all 3 pages, upload, and attach)
Resume In addition to attaching the required documents noted above, when completing the online application, please include three (3) personal references and at least seven (7) years of employment history. If you have not been employed for seven years, please provide your complete employment history. Pre-employment Screening: An offer of employment is contingent on the verification of credentials and other information required by law and City and County of Denver policies, including the successful completion of a background check. Candidates must pass a criminal background check and other verifications required for the position which may include, but are not limited to, employment and/or education verification, motor vehicle record check, drug test, and/or physical. The existence of a conviction does not automatically disqualify an individual from employment except where federal or state law or regulations prohibit employment of an individual with certain convictions. For more information about the selection and employment screening process, click here. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. To view the City and County of Denver's robust benefit package that only a multiple-industry employer can offer click the link below. www.DenverGov.org/Benefits
Street Department Light Equipment Operator
Position Summary Benefits Supplemental Questions Under the general supervision of an assigned lead or Forman operates a variety of light and heavy equipment in the maintenance, repairs, and construction of streets, roads, alleys, etc. Participates in general maintenance and labor activities as necessary for timely completion of projects and work orders.
ESSENTIAL FUNCTIONS: Operates a variety of light and heavy equipment. Maintains, installs, repairs and constructs streets, roads, and alleys, including blading, reclaiming, rolling, and asphalting assigned streets, roads, and alleys.
Drives various trucks, including dump trucks, and other city trucks. Operates mower, sprayers containing herbicides and weed eater to clear grass and weeds from vacant lots, telephone poles, signs, curbs, guardrails and fire hydrants. Cuts and clears fallen and overgrown trees.
Digs, hauls, sets rebar and forms, pours and finishes concrete for curbs, streets, driveways, sidewalks, etc. Paves roads and patches pot holes; sands roads and streets in icy and/or snowy weather. Conducts safety inspections of vehicles and equipment, sets up barricades, cones and road signs, wears protective and safety gear as indicated for the work assignment.
Prepares, gathers and transports tools, materials, supplies and equipment necessary to complete work assignments. Cleans and repairs work site upon completion of construction. Provides assistance to the .Drainage Department May haul heavy and light equipment to and from assigned worksites.
May serve as lead for assigned staff. Performs other duties as assigned.
Six months of full-time work experience performing work that is consistent with the essential functions for this classification. OR Any combination of experience, education and/or training that provides the required knowledge, skills and abilities. EMPLOYMENT TESTING:
Employment is contingent on passing post-offer, pre-employment drug testing and criminal background investigations. Knowledge/Skills/Abilities:Knowledge of: Routine maintenance and repair techniques for a variety of light and heavy equipment.
Occupational safety and health regulations, practices and procedures for area of assignment. Construction and street maintenance and repair procedures. Skill in:
Operating light/heavy machinery and equipment. Establishing and maintaining effective working relationships. Reading safety and hazard warnings on equipment and materials.
Communicating effectively, both orally and in writing. Understanding and following oral and writing instructions. Following occupational safety and health procedures.
Solving construction and repair problems. Certification(s)/Licenses Required:Valid Texas driving license. Must have or be able to obtain a Texas Class A Commercial Driver's License within 60 days of employment.
Must have or be able to obtain DOT Medical Certification immediately upon obtaining CDL. SDL2017
Operator - Street Department
Purpose of Position Incumbent serves as an Operator for the Street Department, responsible for driving/operating various trucks and equipment in clearing and maintaining city streets and rights-of-way. Essential Job Functions Operates various models of trucks and equipment for clearing and maintaining city streets and rights-of-way as assigned, such as dump trucks, snow removal equipment, air compressors, jackhammers and mowing equipment.Pressure-washes city sidewalks.
Use of front end loader during snow operations. Operates, chain, power, and hydraulic saws, riding and push mowers, bush hog, trimmers, removes weeds, brush and storm-damaged trees from city properties, rights-of-way and catch basins. Operates bucket trucks as assigned.Walks along road sides and picks up trash.
Operates leaf machine annually in providing leaf pick-up service. May be assigned as crew leader at work site, overseeing completion of work orders, completing daily work records as required, and periodically providing training to new personnel as needed.
Periodically repairs streets and public rights of way, including operating jackhammer, breaking, loading and hauling old concrete, operating patching machines, shoveling and spreading road patching materials and sealing cracks.
Periodically cleans inlets, pouring/forming concrete, and filling sink holes. Periodically assists with flagging/traffic control at work sites as assigned. Periodically assists in cleaning and maintaining vehicles and equipment as assigned, such as washing, lubricating, checking fluid levels, and changing oil and tires, and using hand tools to adjust and replace parts as needed.
Periodically enters work orders using City Works software. Periodically drives out of town as assigned to pick up supplies or deliver/pick up equipment for repairs. Operates 800 Mhz radio for communications between Police, Fire and office personnel.
Incumbent occasionally works extended evening or weekend hours and are on 24-hour call for emergency situations as assigned. May be required to work other shifts as needed, or to cover vacant positions due to vacations, sickness or other absenteeism. Job Requirements Ability to obtain category 8 state license.Ability to operate sprayer when license is obtained.
Working knowledge of and ability to make practical application of Department and OSHA safety policies and procedures, and ability to properly operate a variety of trucks, equipment and power tools as assigned, including, but not limited to, dump trucks and bucket trucks, snow removal equipment, street sweepers, chain, power, and hydraulic saws, air compressors, jack hammer, and mowers. Ability to physically perform assigned duties, including driving/sitting for long periods, depth perception, hearing sounds/communication, standing/ walking for long periods, walking on uneven terrain, lifting/carrying objects weighing no more than 50 pounds, shoveling, raking, pushing/pulling objects, reaching, bending, handling/grasping/fingering objects. Working knowledge of local geography and ability to read and interpret local maps.
Working knowledge of universal health precautions and City's Bloodborne Pathogens Control Plan, and ability to apply such knowledge on the job to protect oneself from infection. Ability to count and make simple arithmetic calculations and ability to maintain detailed records and entering data on a computer using standard software, including but not limited to City Works. Ability to work alone and with others in a team environment, work rapidly for long periods, and understand and follow written and oral instructions.
Ability to effectively communicate with co-workers and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities. Ability to occasionally work extended weekend, and/or evening hours and occasionally travel out of town, sometimes overnight. Possession of at least a valid Class B commercial driver's license with air brake endorsement and demonstrated safe driving record, and must remain insurable by the City ofNoblesville'sliability insurance carrier.(Refer to the Civilian Personnel Policy for additional information) Ability to obtain a Class A commercial driver's license with trailer and air brake endorsements.High school diploma, GED or comparable years of work experience.
Work Environment Incumbent performs a majority of duties outdoors and in a vehicle, and is frequently exposed to, normal hazards associated with maintaining rights-of-way, such as machinery, traffic, noise, grease, dirt, dust, vehicle fumes, blood borne pathogens and other infectious materials, extreme temperatures and inclement weather. In responding to emergency situations, incumbent may be exposed to such hazards as downed power lines and/or fallen trees. Safety precautions must be followed at all times to avoid injury to self and others.
Incumbent occasionally works extended evening or weekend hours and are on 24-hour call for emergency situations as assigned. This position is identified as having occupational exposure to blood or other potentially infectious materials. SDL2017
Public Safety Dispatcher I/Public Safety Dispatcher II
Description / Position Overview CSPD (Colorado Springs Police Department) will be reviewing applications as needed to fill positions during the duration of this job posting. Applicants chosen to move forward in the selection process will be contacted by CSPD.
Depending on the qualifications of the candidate selected, this position will be filled at either the Public Safety Dispatcher I or Public Safety Dispatcher II level. The monthly salary range for the Public Safety Dispatcher I is $3,296.25 to $4,532.32 and it is $3,592.92 to $4,940.26 for the Public Safety Dispatcher II.
The hiring salary for the Public Safety Dispatcher I position is between $3,296.25 and $4,120.25 per month. The hiring salary for the Public Safety Dispatcher II position is between $3,592.92 and $4,491.17 per month.
Public Safety Dispatcher Public Safety Dispatchers (dispatchers) receive calls for service on the computer, radio, or telephone and dispatch a variety of emergency equipment. They serve as a communication link in emergency situations until the situation is resolved; answer overflow emergency and non-emergency calls; provide emergency dispatch self-help; and make notification calls to police and fire staff, City departments, and other agencies on incidents as needed. Dispatchers provide on-the-job training for new communications personnel on radio dispatching, notify ambulances and dual fire responders where they are needed, continually evaluate calls for service and identify tasks and objectives then dispatch appropriate rescue, and follow-up on the safety status of police and fire personnel. Dispatchers process requests for wants/warrants through the CCIC (Colorado Crime Information Center) and the CBI (Colorado Bureau of Investigations) network, monitor robbery alarm controls in areas with crime patterns, perform duties of an Emergency Response Technician as deemed necessary by the Public Safety Communications Supervisor, notify fire stations of street closures and sprinkler systems that are out-of-service, monitor the weather screen, and handle paging requests for administrative units. Dispatchers may perform supervisory duties during the absence of the Public Safety Communications Supervisor. Dispatchers are expected to communicate effectively with the public and fire and police personnel using tact and good judgment especially during periods of extreme stress and time constraints; possess high memory retention and quick recall; possess the ability to type while talking on both the radio and telephone; make decisions under pressure; and effectively multi-task.
Ideal candidates will also demonstrate: * Experience working in a public safety setting, including public safety dispatch
Experience using CJIS, CCIC/NCIC, and computer-aided dispatch systems
Current CPR, EMD, EPD, and EFD certifications
Bilingual in Spanish Machines, Tools, Equipment, and Work Aids:Fax, scanner, telephone, headset, workstation with moveable decks, ergonomic adjustable chairs, computer, and printer.
Specialized Computer Equipment and Software: Quick Response, CAD, CCIS/NCIC, CJIS, LERMS, ProQA, MS Office, Contact Map, twitter, Facebook, Citizen Observer, 3si, CSU database, and BOSS3. Relevant Background and Formal Education The selected individual is required to have a high school diploma or GED supplemented by specialized training in dispatch communications or a related field. The selected individual will also have a minimum of one year of fulltime experience as an independent dispatcher or call taker in a public safety or emergency communication center. Finally, the selected individual will also possess, or obtain within three months of hire the following certifications: CPR (cardiopulmonary resuscitation), CBI CCIC/NCIC (National Crime Information Center), CJIS (Criminal Justice Information Services), Incident Command System 100, 700, and NCMEC (National Center for Missing and Exploited Children). The selected individual must demonstrate the ability to accurately type 40 net words per minute. NOTE: To be selected as a Public Safety Dispatcher II, you must possess, and maintain EMD (Emergency Medical Dispatch), EPD (Emergency Police Dispatch), and EFD (Emergency Fire Dispatch) certifications. Additional Information This is a shift position that requires the ability to work varied hours and days in a closed, secure environment.
This position requires the successful completion of a polygraph examination, drug test, an extensive background check, and other pre-employment assessments.
Applicants that have used marijuana within 18 months __from the date of their application submission__will not be eligible for hire. More information about the Colorado Springs Police Department's Marijuana Use Policy can be found athttp://www.springsgov.com/Page.aspx?NavID=4887. Physical Demands:This position requires the ability to lift up to 20 pounds occasionally and 10 pounds frequently.
Environmental Conditions Primary Work Environment
Office environment Extreme Temperature
Never Wetness and Humidity
Never Respiratory Hazards
Never Noise and Vibrations
Never Physical Hazards
Never Mechanical and/or Electrical Hazards
Never Exposure to Communicable Diseases
Never This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position. Please visit www.coloradosprings.gov and click on 'Apply for a City Job' 'City of Colorado Springs Job Openings – Apply Now' button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password). Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided. Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position. To view the status of your application, go to http://agency.governmentjobs.com/cosprings/default.cfm. To be notified of future career opportunities, go to http://coloradosprings.gov/jic If hired, you will be required to provide proof of your eligibility to work in the United States.
Equal Opportunity Employer Salary: Depends on Qualifications
- Location:* Police Department
- City of Colorado Springs, CO
Job Type:* Full-time
Department:* Colorado Springs Police Department
Job Number:* 12510 Closing: 12/31/2017 11:59 PM Mountain
Agency:* City of Colorado Springs
Address:* 30 South Nevada Ave, Suite 702 Colorado Springs, Colorado, 80903. Phone: 719-385-5456 719-385-5456 Website: http://www.coloradosprings.gov
Routing Specialist/Assistant Dispatcher
8 hours per day/12 months per year We appreciate your interest in employment with Vancouver Public Schools (VPS). All applications are considered and reviewed. The most qualified and competitive applicant(s) that possess directly related experience and expertise, training, and education may be invited to participate in the interview/selection process. As part of the selection process, the District conducts confidential reference checks to include former and present employers and also requires a criminal background investigation. Unfortunately, due to the number of applications received, not all applicants will receive an interview. Résumés should include education, relevant experience (including current position), and skills which highlight the qualifications of the position to which a person is applying. All district employees are encouraged to review their personnel file periodically to ensure that their file includes current and relevant documentation that supports their degree, education or credits, experience, training, etc., as it relates to qualifications described on job postings. Failure to submit a full application package will result in disqualification. Internal applicants must have current transcripts or documentation to confirm education on file or included with the application. External applicants must include transcripts or documentation to confirm education with application.
Possess a high school diploma or comparable equivalence.
Dispatching office experience and the ability to read, understand and interpret road and street maps is preferred.
Three years of experience demonstrating knowledge of pupil transportation regulations and procedures desired.
Possess valid Washington State Driver’s Class B Commercial Driver’s License with a passenger endorsement, a school bus drivers authorization and maintain an acceptable driving record preferred.
Completion of Central Washington University Pupil Transportation Management Program (with certificate) within 3 years of gaining job.
Working knowledge of WESPAC Skyward Student Data System, computerized routing program and GPS software preferred.
Experience demonstrating knowledge of pupil transportation regulations and procedures desired.
Knowledge of department and district administrative field and athletic trip processes desired.
Ability to translate hard copy map and route information into a computerized routing and map software program.
Ability to communicate readily and effectively with drivers, district wide staff, students and parents in writing, over the phone, via e-mail and over the two-way radios.
Ability to sustain poise and confidence in managing emotional and difficult situations.
Possess good verbal and written communication skills.
Working knowledge of MS Word, Excel, Access and Groupwise.
Self-motivated with good organizational skills.
Adept at using a computer to maintain, track and analyze data.
Experience collecting and reporting student count and route information for OSPI Student Transportation Allocation Reporting System (STARS).
Experience with Clark County GIS and ability to create and edit maps using ArcView.
Supervisory experience and/or demonstrated leadership ability.
Ability to read, comprehend, manage and prioritize large quantities of paperwork. ESSENTIAL FUNCTIONS:
Work in a flexible and cooperative manner.
Treat co-workers, supervisors, students, parents and others with dignity and respect at all times.
Maintain confidential records of all students, drivers and staff.
Operational expertise with computerized routing program. Including but not limited to: maintain student/driver/vehicle/route/map data.
Using computerized routing software, create new routes and modify existing routes based on student locations, route time and cost efficiency.
Notify drivers and appropriate school personnel of any route/stop changes.
Provide drivers, staff and schools with route directions and rosters as needed.
Import student lists into routing program for the creation of curricular and extracurricular program routes.
Post and award new routes in compliance with the SEIU contract.
Using MS Access, Excel and/or Word, design forms for the collection of STARS data.
Three times a year (in accordance with the STARS schedule) compile and report student count and regular and special education route data using the OSPI STARS on-line program.
Interact with the State Auditors during STARS reviews.
Using ArcView, create and maintain regular education route maps. Print and distribute maps to schools and drivers as needed.
Help implement new technology in the Transportation Department.
Assist staff with computer application questions.
Create, maintain, print and distribute department forms, documents and spreadsheets as needed.
Design training materials for schools and train Transportation Dispatch Augmentees in computerized routing program, On Screen, GPS, Access, Groupwise, etc.
Maintain Transportation Department items posted on the Portal.
Each month, calculate route costs for special program routes and submit Journal Voucher reports to the Business Office.
Assure regular education daily bus routes are covered as well as scheduled extended day programs such as middle school socials.
Assist or substitute for dispatchers as needed with daily operations.
Assist dispatchers with planning and schedules for regular education buses.
After 3:00 p.m. responsibilities include covering all dispatch duties.
Process “bus trouble” calls by directing bus mechanic assistance and, if needed, assign replacement bus and driver, as well as any other assistance that meets the need of each situation.
Follow and update plan for the safe return of unmet kindergarten students to their home school.
Assist drivers with route books, route directions and general questions.
Assign spare buses and spare radios as needed.
Document positive and negative driver behaviors for inclusion in the driver’s performance evaluation.
Act as Liaison with the Clark County Prosecutor’s Office. Respond to phone and e-mail requests from the Prosecutor’s Office for bus stop locations. Respond to subpoenas to testify in court when necessary.
Respond to questions from the public and district staff concerning routes, bus stops, schedules, loads, rules and regulations.
Provide assistance to the director of transportation in such areas as fleet operation, efficiency and safety. Also provide cost analysis for transportation provided for non-to and from programs (athletic shuttles, socials, extracurricular programs, etc.) as required.
Regular attendance to carry out the duties and responsibilities of the position to achieve program requirements.
Perform other appropriate duties/responsibilities as assigned by the Supervisor and/or Director of Transportation.
Service Dispatcher (Ipl)
At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.
THIS POSITION IS AVAILABLE TO INTERNAL APPLICANTS (
CURRENT IPL EMPLOYEES
PLEASE DO NOT APPLY OR SUBMIT YOUR RESUME
FOR THIS POSITION IF:
You are a current employee of AES Corporation, Dayton Power & Light Company, or another AES affiliate or subsidiary company except IPL.
You are NOT a current employee of any of the AES organizations listed above.
IF THIS POSITION OPENS TO THE PUBLIC, then you will need to submit your application and resume during the external candidate application process. ============================================================== POSITION:
SERVICE DISPATCHER REQUISITION #:
R1038068 UNION: IBEW PHYSICAL UNION IPL COMPANY-WIDE POSTING: (BEGIN DATE) 11/20/2017 to
11/30/2017 LOCATION: MORRIS STREET ORGANIZATION: CUSTOMER OPERATIONS ================================================================ How to Apply
: 1. You must contact the Internal Job Application Line (317-261-5031) between the dates listed above to apply/bid for this position. 2. You also must complete the Job Bid Questionnaire/Applicant Data Sheet (“JBQ”) and email to: email@example.com ================================================================Current JBQ’s are available on the IPL Intranet under “HR Info.” *
The due date for submitting your Job Bid Questionnaire/Applicant Data Sheet is:
MONDAY, DECEMBER 4, 2017
. =============================================================== QUALIFICATIONS
: Applicant must be able to read and comprehend routine system information, write legibly, make basic arithmetic calculations and communicate on the telephone, computer, radio and in person in a positive and meaningful manner; must be able to read, interpret, correct and update distribution and street lighting maps in both paper and digital format; knowledge of city streets is essential; must be able to work safely and effectively in demanding stressful situations during emergency conditions; and must be willing to work shift work. All other qualifications such as physical fitness, attendance, safety and performance records will be considered. Additional consideration will be given for the following job-related training or experience: 1.
Operational and working knowledge of overhead and underground electric distribution systems, and electric system outage restoration processes; 2. Prior customer contact and electric troubleshooting experience; 3. Familiarity and/or experience in two-way radio operations in accordance with FCC regulations; and 4. Any other qualifications contributing to the applicant’s ability to do the job.
: Furnishes directives for the safe, efficient and continuous operation of the distribution system through the use of the Outage Management System (OMS), company 800Mhz. radio system, telephone and supporting computer information systems. Performs duties such as: 1.
Receive, analyze, schedule, route, direct and assign emergency and routine work to maintain continuity of electric service to customers; determine capabilities of substations and circuits so as not to overload conductors, distribution transformers, underground risers, breaker current transformers, substation transformers, voltage regulators and line reclosers, including tabulating connected KVA to be transferred, calculating connected amperes, and applying proper load factors for day and night peak loads; 2. Initiates and issues the necessary switching orders and operations to repair and restore electric service continuity on the overhead and underground distribution systems, including customer switchgear and breakers served at distribution voltage levels, and requires knowledge of transformers, voltage regulators, circuit breakers, capacitors, switchgear and reclosers; directs work on underground distribution areas and complexes, the operation of single and three phase underground feeds and pad mounted transformers; 3. Issues follow-up orders to other departments concerned; 4.
Reads, interprets, analyzes and corrects distribution and street lighting maps; uses a basic understanding of line fuse coordination while monitoring and reporting incorrect applications and a full understanding of distribution circuit and street lighting operations in order to use the Outage Management System, office maps and descriptive data received from the field to analyze various trouble information to help determine the probable point of trouble where a circuit is faulted or open; 5. Interprets and relays maps and operating record information to assist field personnel and provide shared safety responsibilities; 6. Represents the Company to customers when the telephone call center is closed; 7.
Compiles and prepares reports incident to Distribution Operations; 8. Maintains a Distribution Operations log, recording abnormal conditions, outages on the distribution system and their causes; authorizes and records “hold cards” for safety of workers when taking out or putting into service distribution and street lighting circuits or equipment; 9. Receives, relays and records intra-company, inter-company, police and fire department communications; 10.
Performs timekeeping and payroll work and processes case jobs and damage claims; and 11. Operates two-way radio in accordance with FCC regulations and IPL Distribution Operations working rules. In addition to the primary duties listed above, the employee may be called upon to perform other work as circumstances require. Must know and comply with all Company safety and health policies and procedures applicable to work performance.
: Outdoor work required in various types of weather. Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 480,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County.
During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. IPL is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.
E-Verify Notice: IPL will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization. Create an extraordinary future. AES people raise the quality of life in communities around the world – from bringing electricity to rural communities in El Salvador for the first time, to engineering battery storage that makes a clean energy future possible. That’s a 24/7 responsibility, so we work like a 19,000-person start-up – all in, full-on, in small, hyper-connected teams of people from different divisions, specialties and cultures.
We recognize and reward contribution from anyone, anywhere. The only limit to our influence and impact is our own commitment. We measure our careers by the difference we make to our communities, colleagues and families.
So we care as much about how we act as what we do, at work and in life. We don’t just work at AES.
We work for AES.
We are AES. Global Opportunities: www.aes.com/careers
Overview Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. Full-Time Window/Radio Dispatchers schedule and dispatch drivers; coordinates with department manager who directs and schedule work of Dispatch staff.
Essential Job Functions:
Dispatches drivers both via radio and window dispatch work; light scheduling of driver
Answers calls from clients and schedule services
Maintains records, logs, and schedules of the calls received to schedule transit services, drivers dispatched, and customer cancellations or no-shows
Enters data into spreadsheets and databases
Prepares reports on all activities occurring during their shifts
Assists with the preparation of daily schedules and work flow related to daily scheduling
Serves as an emergency contact for drivers in the field
Coordinates communications between drivers and other supervisory, Risk Management, and Training/Safety personnel.
Coordinates with municipal, county and other agencies in emergency situations or in traffic-routing problems, detours, enhanced service requirements
Works closely with Manager to administer the Dispatch function
Documents and reports disciplinary issues to manager
Other duties as required.
QualificationsEducation, Licensing, and Certifications :
High school diploma or equivalent, such as GED, required
A valid Class C or higher Nevada Driver’s License
Experience Required :
Previous Radio Dispatch (trucking, bus,n Para-transit, cab/taxi, OTR experience experience (up to one year) required
Customer Service experience in high volume transit/logistic environment
Experience with handling high-level radio dispatch volume required
Experience in Trapeze systems, algorithm software, TansitExec software, Tripspark software HIGHLY preferred
Driving experience with Transdev preferred, but not required
Skills and Knowledge Required:
Ability to organize logical and efficient schedules and routes and adapt to changes
Knowledge of city street systems, peak traffic times and locations, and effects of weather on street conditions
Ability to read, comprehend and understand a map
Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
Ability to assist handicapped passengers when needed
Proficient knowledge of the methods of operating two-way communications equipment and proper radio procedures, and ability to communicate via radio or communications system
Strong written and oral communication skills
Ability to remain calm and organized in emergency and complex transit operation problems
Ability to use a multi-line phone system and handle multiple tasks concurrently
Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups Travel requirement (as a percent):
Emergency Dispatcher 7-E8 - Detroit Regional Communication Center
Job Description: The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical information and crucial services for their day to day operation. Preliminary investigations, interpretations of complex computer printouts, coordinating the deployment of emergency personnel and equipment during any crisis situation and routine assignments. A working knowledge of interrogation techniques, CPR and Basic First Aid is required for this position. POSITION DESCRIPTION Required Education and Experience Education Educational level typically acquired through completion of high school. ExperienceEmergency Dispatcher 7 No specific type or amount of experience is required. Emergency Dispatcher E8 One year of experience equivalent to an Emergency Dispatcher 7. Additional Requirements and Information Positions at the Department of State Police may be required to possess CPR certification. Candidates for positions at the Department of State Police are required to pass the agency-administered examination that tests the applicants' computer and other dispatching-related skills. This position also requires passing a pre-employment screening, including passing a drug screen, criminal history background check and a fingerprint check by the Michigan State Police. You must attach a resume and cover letter to your application and ensure that your application materials are up-to-date. Current Michigan State Police employees must attach their last two performance appraisals. View the job specification at: http://www.michigan.gov/documents/EmergencyDispatcher_12592_7.pdf
Salary:* $18.16 - $23.60 Hourly
Location:* Detroit, MI
Job Type:* Permanent Full Time
Department:* State Police
Job Number:* 5501-18016-AF
Closing:* 11/29/2017 11:59 PM Eastern
Bargaining Unit:* UNITED AUTO WORKERS (UAW)
Agency:* State of Michigan
Address:* 400 South Pine Street Lansing, Michigan, 48909. Phone: (800) 788-1766 Website: https://www.governmentjobs.com/careers/michigan
Essential Job Duties: Following City and Department policies and procedures and the instructions of his or her supervisor, a Dispatcher must be able to perform the following essential job duties, with or without reasonable accommodation. 1.
Receive incoming calls and communications from telephone, teletype, two-way radios, 9-1-1 system, TDD, faxes and take appropriate action, such as recording information, providing information, or dispatching an officer, ambulance, fire truck or wrecker to an emergency scene. 2. Maintain radio contact with mobile police and fire units and other law enforcement and fire department agencies; relay information to personnel in the field and efficiently and effectively coordinates responses to emergencies; handles non-emergency requests/inquiries. 3. Question callers to determine the location and seriousness of the emergency and the type of response required. 4.
Make contact with appropriate departments for after-hours calls including but not limited to street light outage, water leaks, dead or stray animals, road and street sign damage and roadway damage. 5. Maintain logs of all radio communications and criminal histories, enter information into computer system regarding stolen property, warrants, missing persons and other information. 6. Maintain current records of emergency numbers of business, alarm companies and other important numbers, which may be needed, in an emergency. 7.
Respond promptly to callers needs; direct walk-in traffic to the appropriate person; communicate effectively with callers, supervisors, co-workers and others (internally and externally) in order to provide, exchange, or verify information, answer inquiries, address issues, or resolve and/or report problems or complaints. 8. Complete tasks accurately and promptly while conserving City resources. 9. Use good judgment and make good decisions in matters related to the job. 10.
Follow City and Department policies and procedures and the instructions of the supervisor. 11. Treats others respectfully; promotes harmony; contributes to a positive team spirit and shows respect and sensitivity for diversity and cultural differences; adapts to a changing environment. 12. Assist others; be helpful, cooperative and courteous, and demonstrate a good attitude in all dealings with the public, co-workers and others. 13.
Report in a timely manner all issues, concerns and questions to the supervisor or others as appropriate, in the chain of command and communicate issues and events effectively with other shifts. 14. Take up matters affecting me and my position with the immediate superior and through proper channels. 15. Be punctual and in attendance on a regular basis. 16.
Demonstrate initiative and diligence in the prompt and proper completion of all job duties, whether or not listed in this Job Description. 17. Safeguard City property and recognize and report needed repairs. 18. Work safely, follow safety rules and training, and maintain a clean, safe working environment. 19.
Maintain confidentiality with regard to all City business. 20. Perform other duties as assigned. See Complete Job Description with Qualifications and other requirements on the City's website.
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