Dispatcher Tugboat Job Description Sample
Trans Dispatcher Assc - Trans Dispatcher
This single vacancy is posted in a range of potential grade levels and will be filled based on education and/or relevant experience. See minimum requirements.
Trans Dispatcher Assc
Under direct supervision and instruction, provide assistance to: ensure the efficient operation of the transmission system, coordinate operation of the transmission system with the appropriate System Control entity (AEP SCC or ERCOT), Distribution Dispatching Centers/Authorities, and Transmission Dispatching Centers/Authorities (both internal and external to AEP), arrange, approve, and direct routine and emergency switching/tagging operations for equipment removal/restoration during maintenance, repair, replacement, and construction with limited instruction, receive, record, and maintain logs of operating conditions, monitor system voltages, transformer/line/equipment loadings, and in concert with the AEP SCC or ERCOT as applicable, apply corrective action when these parameters deviate from equipment ratings and/or operating limits, monitor the operation of metering and communication facilities and initiate corrective action upon malfunction. Assist in monitoring and regulating system voltage levels, real and reactive power flows for the transmission system at all transmission voltage levels in cooperation with directives of the AEP SCC or ERCOT, where applicable.
Assist in the real-time operation of the AEP transmission system in coordination with the AEP SCC or ERCOT (as applicable) and appropriate neighboring utilities. Prepare basic switching orders listing the switching steps and safety tagging to be carried out for the removing of equipment from service for maintenance, repair, or construction, ensuring the safety of the public, Company equipment, Company personnel and contract personnel. Assist in directing switching operations under emergency conditions.
Plan and direct actions to quickly, safely and effectively restore equipment and customers to service. Maintain a log of events and transactions relative to the operation of the facilities and equipment. Observe and assist in operating the Supervisory Control and Data Acquisition (SCADA) System and associated functions.
Monitor the operation of metering and communications facilities and report malfunctions to proper personnel for corrective action. Monitor the weather information system for severe weather and notify proper personnel. Acknowledging and inputting records of station entry/exit activity.
Public Safety Dispatcher I/Public Safety Dispatcher II
Description / Position Overview
Read why COS is the #2 'Best Places to Live' 2018
CSPD (Colorado Springs Police Department) will be reviewing applications as needed to fill positions during the duration of this job posting. Applicants chosen to move forward in the selection process will be contacted by CSPD.
Depending on the qualifications of the candidate selected, this position will be filled at either the Public Safety Dispatcher I or Public Safety Dispatcher II level. The monthly salary range for the Public Safety Dispatcher I is $3,477 to $4,870 and it is $3,790 to $5,309 for the Public Safety Dispatcher II.
The hiring salary for the Public Safety Dispatcher I position is between $3,477 and $4,174 per month.
The hiring salary for the Public Safety Dispatcher II position is between $3,790 and $5,309 per month.
Public Safety Dispatcher
Public Safety Dispatchers (dispatchers) receive calls for service on the computer, radio, or telephone and dispatch a variety of emergency equipment. They serve as a communication link in emergency situations until the situation is resolved; answer overflow emergency and non-emergency calls; provide emergency dispatch self-help; and make notification calls to police and fire staff, City departments, and other agencies on incidents as needed. Dispatchers provide on-the-job training for new communications personnel on radio dispatching, notify ambulances and dual fire responders where they are needed, continually evaluate calls for service and identify tasks and objectives then dispatch appropriate rescue, and follow-up on the safety status of police and fire personnel. Dispatchers process requests for wants/warrants through the CCIC (Colorado Crime Information Center) and the CBI (Colorado Bureau of Investigations) network, monitor robbery alarm controls in areas with crime patterns, perform duties of an Emergency Response Technician as deemed necessary by the Public Safety Communications Supervisor, notify fire stations of street closures and sprinkler systems that are out-of-service, monitor the weather screen, and handle paging requests for administrative units. Dispatchers may perform supervisory duties during the absence of the Public Safety Communications Supervisor.
Dispatchers are expected to communicate effectively with the public and fire and police personnel using tact and good judgment especially during periods of extreme stress and time constraints; possess high memory retention and quick recall; possess the ability to type while talking on both the radio and telephone; make decisions under pressure; and effectively multi-task.
Successful candidate will:
Have a high school diploma or GED supplemented by specialized training in dispatch communications or a related field
Have one year of fulltime experience as an independent dispatcher or call taker in a public safety or emergency communication center
Possess, or obtain within three months of hire the following certifications: CPR (cardiopulmonary resuscitation), CBI CCIC/NCIC (National Crime Information Center), CJIS (Criminal Justice Information Services), Incident Command System 100, 700, and NCMEC (National Center for Missing and Exploited Children)
Demonstrate the ability to accurately type 40 net words per minute
NOTE: To be selected as a Public Safety Dispatcher II, you must possess, or obtain within twelve months of hire, and maintain EMD (Emergency Medical Dispatch), EPD (Emergency Police Dispatch), and EFD (Emergency Fire Dispatch) certifications.
Ideal candidates will also demonstrate:
Experience working in a public safety setting, including public safety dispatch
Experience using CJIS, CCIC/NCIC, and computer-aided dispatch systems
Current CPR, EMD, EPD, and EFD certifications
Bilingual in Spanish
Machines, Tools, Equipment, and Work Aids: Fax, scanner, telephone, headset, workstation with moveable decks, ergonomic adjustable chairs, computer, and printer.
Specialized Computer Equipment and Software: Quick Response, CAD, CCIS/NCIC, CJIS, LERMS, ProQA, MS Office, Contact Map, twitter, Facebook, Citizen Observer, 3si, CSU database, and BOSS3.
This is a shift position that requires the ability to work varied hours and days in a closed, secure environment.
This position requires the successful completion of a polygraph examination, an extensive background check, and other pre-employment assessments.
Applicants that have used marijuana within 18 months from the date of their application submission will not be eligible for hire. More information about the Colorado Springs Police Department's Marijuana Use Policy can be found at http://www.springsgov.com/Page.aspx?NavID=4887.
Physical Demands: This position requires the ability to lift up to 20 pounds occasionally and 10 pounds frequently.
Primary Work Environment
- Office environment
Wetness and Humidity
Noise and Vibrations
- Moderate noise level from several sources
Mechanical and/or Electrical Hazards
Exposure to Communicable Diseases
This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
Please visit www.coloradosprings.gov and click on 'Apply for a City Job' > 'City of Colorado Springs Job Openings – Apply Now' button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.
To view the status of your application, go to http://agency.governmentjobs.com/cosprings/default.cfm.
To be notified of future career opportunities, go to http://coloradosprings.gov/jic
If hired, you will be required to provide proof of your eligibility to work in the United States.
Equal Opportunity Employer
The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention. Our mission also includes education for undergraduate and graduate students, trainees, professionals, employees and the public.
Dispatcher opportunity in Patient Transportation. The ideal candidate will have a high school diploma and two years phone dispatch/operations supervision experience or two years patient transportation/driving experience May substitute required experience with equivalent related college on a one to one basis.
Must be able to work from 2:00pm – 10:30pm with rotating weekend & holiday and on-call duties
Salary range: min - $26,400 mid - $33,000 max - $39,600
The primary purpose of the Transportation Dispatcher position is responsible for assigning escorts to transport patients and specimens both safely and efficiently to designate areas throughout the Institution and is responsible for monitoring transports, answering the phone, providing customer service and communicating with the supervisors and the staff of the requesting areas.
Efficient and effective usage of electronic based system to assign transports to escorts throughout the institution; efficient in multi-tasking
Ensures the requestor has identified appropriate equipment to the escort for transporting
Maintains knowledge and efficiency in available resources to reduce the level of delays to customers; implements and communicates contingency plan with management, when volume is heavy or delays are inevitable
Rapid response and dispatch of code blue stretcher request to the next available escort; adjust the priorities to ensure expediency
Provide directions to escorts in prioritizing assignments
Efficiently and effectively handle oxygen related request; maintain knowledge of standards and criteria for properly handling oxygen
Assists, verbally and manually with gathering statistical information as required
Seeks to ensure that productivity standards are met and immediately informs management when escorts are not meeting standards
Communicates all outstanding issues and concerns to incoming dispatchers or escorts appropriately; document all related issues during the transition as needed
III. Customer Service
Verbally answers and responds to incoming calls in a clear, professional, courteous and timely manner
Assures nursing or requesting units are aware of the delays. Visually review assignment logs for completeness and accuracy; contact appropriate supervisor if needed
Assists management in dealing with problematic issues and investigates of complaints / concerns
Develops strong peer relationships with customers and provides input to leadership for improving services
Required: High school diploma or equivalent.
Preferred: Bachelor's degree in Business, Health Sciences, Hospitality or related field.
Required: Two years phone dispatch/operations supervision experience or two years patient transportation and or driving experience. May substitute required experience with equivalent related college on a one to one basis.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
salary:$16 per hour
date posted:Wednesday, September 19, 2018
job type:Temp to Perm
industry:Administrative and Support Services
MALVERN PA - Our client in the cyber security industry has an immediate opening for a full time temporary to hire Dispatcher paying up to 16 per hour. The hours of this position are 3 pm to 11 pm. MUST BE ABLE TO WORK SECOND SHIFT. The primary responsibility of this position is to answer incoming calls from security issues and must act as the liaison between law officials and areas that have been affected. This is a great opportunity to join a team that offers an excellent work environment and potential for advancement! For serious inquiries and if you meet the qualifications below please send your most up to date resume to and apply directly to this posting.
answer incoming calls in a high volume high stress environment
dispatch emergency personnel
monitor and document all conversations
analyze information that is obtained
administrative work as needed
Working hours: 3:00 PM - 11:00 PM
Must be reliable
Must be able to multi-task and work in several platforms
Strong communication skills are a must
Must be able to work some weekends
1 year of experience in customer service or dispatching
Experience utilize multiple phone lines
Proficient in Microsoft office suite
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Morgan Air Services is currently seeking an energetic, highly organized individual to fill our Dispatcher opportunity. If you are looking for a long term, full time position where your skills will be used and you will be valued we want to hear from you!
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed and schedule return trips with customers when parts become available. Maintain the on-call schedule for service technicians and the customer database with current information. Provide the client with the highest level of service and client care experience that meets or exceeds company standards through clear, concise communication with the client always; including keeping clients apprised to company schedule and requested lead-times. Complete debrief with the service technician and ensure the job has been completed, invoiced, and collected. Understand and effectively communicate the important of Preventative Maintenance Agreements to our clients. Ultimately, a successful Service Dispatcher should ensure the efficient and smooth day-to-day scheduling of service calls.
Work Hours: Monday - Friday; 8:00am 5:00pm + occasional overtime and rotating on call
High School diploma or equivalent
2+ years relevant work experience
Ability to pass a pre-employment drug and background check
Advanced customer service skills
Highly proficient computer skills
Works successfully in a fast paced environment
Prioritization and organizational skills
Ability to multi-task
Experience answering a multi-line telephone system
Geographical knowledge of service area and map reading skills
Prior dispatch experience preferred
Experience using ESC/dESCO
Knowledge of Quickbooks
Dave Broussard Air Conditioning and Heating Company is searching for a talented and motivated individual to coordinate and dispatch our team of technicians and take care of our clients. The position requires a motivated person that is detail oriented and is able to work as a team member to ensure superior service to all our customers. Multi-tasking and top notch customer service is a MUST! Previous experience as a dispatcher is a HUGE plus!
Pay Scale: Up to $16 per hour DOE
Benefits: Medical, Dental, Vision, Paid Holidays, Paid Vacation, Retirement Plan
Work Hours: 40+ hours, Monday through Friday, some overtime when needed
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Multi-tasking and customer service skills a must!
High school diploma or general education degree (GED)
Previous dispatching experience
Advanced customer service skills
Ability to multi-task is a MUST
Geographical knowledge of service area or map reading skills
Knowledge of industry is recommended but not required
Intermediate computer skills; especially Excel
Excellent verbal skills
Professional phone skills
Strong interpersonal skills
Well organized and ability to work independently
Receives road service request information from Emergency Road Service Call Counselors and dispatches calls to facilities using a variety of communication channels (e.g., radio, telephone, digital/computer data link, fax, pager). Relays all pertinent data to drivers (member situation, vehicle problem, location, etc.).
Prioritizes calls based on various criteria (safety, weather, traffic, etc.) and ensures that police and other emergency calls are handled within established time frames.
Makes optimal use of available resources to ensure that calls are completed within estimated time of arrival (ETA), that resources are efficiently deployed and routed, and that correct equipment is dispatched to meet members' needs.
Monitors computer screens to maintain continual awareness of overall status of resource availability and current deployment, and reallocates resources as needed to meet changing needs for service. Personally notifies member when service will be delayed (or initiates action for another function to do so).
Excellent customer service, computer and interpersonal skills
Ability to solve problems, multitask and identify alternatives
AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area.
We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and related legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries.
AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years.
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Police Radio Dispatcher
Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test here.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.
- Your application has been submitted successfully.
- Your application is being reviewed to ensure you meet the minimum qualifications for the position.
Minimum Qualification Review – See History – Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".
Eligible for consideration
- You are among a group of applicants who MAY be selected for the position.
Eligible Pending Supplemental Qualification Review
- Only candidates meeting the supplemental qualification will be eligible for referral.
Referred to hiring manager for review
- Your application has been delivered to the hiring manager. You may or may not be called for an interview.
- Someone has been selected for the position.
- The agency has decided not to fill the position.
The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers, and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.
(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at https://jobs.civilservice.louisiana.gov/).
For further information about this vacancy contact:
No experience or training is required.
Function of Work:
To receive and transmit information and instructions by two-way radio equipment, telephone, computer equipment, and teletype.
Level of Work:
General from a higher ranking Police Officer.
Location of Work:
All agencies having a Police Division.
Differs from Radio Operator jobs by specialized radio dispatch operations.
Examples of Work
Receives and transmits messages over a two-way radio.
Answers the telephone, takes messages, and gives out information.
Checks for stolen vehicles, stolen license plates, wanted persons, and invalid drivers' licenses through State Police and N.C.I.C. computers.
Dispatches wreckers and ambulances.
Enters lost or stolen license plates into computer.
Maintains daily logs of radio and teletype activities.
If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for a Dispatcher. If you have an interest in purchasing and logistics than this is the position for you!
A Dispatcher's responsibilities include, but may not be limited to, the following:
Responsible for communicating with drivers daily on route progress, changes, issues
Responsible for communicating with sales associates daily on issues, late deliveries, amendments to route, local pickups, etc
Responsible for communicating with customers daily on delivery statuses
Maintain truck and route files for DOT compliance, IFTA compliance, company compliance
Track and organize truck maintenance with local provider
Maintain driver personnel files and keep them in compliance
Orchestrate last minute additional runs via our truck or courier
Minimum of High school diploma/GED
Experience in shipping preferred
Experience with Microsoft Outlook required
Descartes/Fleetwise software experience preferred but willing to teach the right candidate
Out of the box thinker with a strong sense of urgency
Ability to work well under pressure and problem solve
As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!
- The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Auburn - Dispatcher
Now Hiring a Dispatcher in Auburn, NY
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
CDL, BPS preferred
First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
First Student is an Equal Opportunity Employer.
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