Dividend Deposit Voucher Clerk Job Description Sample
Exceptions Items Clerk - Deposit Operations
The Exception Items Clerk is responsible for the daily processing of non-posted items, returns, fraud suspect review, and special referrals. The Clerk also processes ACH returns and disputes and is responsible for accurate entry of monthly transaction data into various reporting systems. In addition, the Exceptions Items Clerk is responsible for assisting with the daily balancing of general ledger accounts. Provides overall support to the Exception Items department and other items-processing departments as needed.
Essential FunctionsReview and process all exception items, stop pay suspects and incoming earns notices.Work OD decisions, generate returns file and transmit to the Federal Reserve.Perform daily balancing and reconciliations.Notify officers of large returned deposited items by specified deadline.Charge returned items to appropriate customer account using customer's special instructions.Print and mail customer advices and IRD's.Verify successful completion of fax and emails.Review endorsements, check style, and signatures of all suspected check Fraud items.Confirm daily reports and supporting documentation are generated and saved for retention purposes.Review daily ACH Tracker emails for any non-positive pay exceptions returns.Review Positive Pay auto decision items and makes sure all requested changes completed.Print daily interest check reports and make appropriate GL entry.Enter monthly transaction data into various reporting tools and spreadsheets for further review.Perform other duties as assigned.Job Requirements
High School diploma, general education degree (GED), or equivalent education required.
At least 1 year of prior customer service, office, and/or clerical experience required. Previous experience in financial services industry and/or bookkeeping experience strongly preferred.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Excellent verbal, written and interpersonal communication skills.
Excellent time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Must be self-motivated with strong attention to detail and high level of accountability.
About the Company
At PlainsCapital Bank, we've always had a trailblazing spirit. PlainsCapital Bank was founded in 1988 by current Chairman Alan B. White and a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and $198.8 million, they began growing the bank one relationship at a time.
Today, PlainsCapital Bank is one of the largest banks in Texas based on deposit market share. We have a statewide presence with more than 60 locations in all major Texas markets. We are a strong and stable financial institution and a trusted community partner. We take pride in helping our customers blaze trails of their own, whether launching or expanding a business, raising a family, or moving into retirement. Our diverse range of services includes commercial banking, treasury management, private banking, and wealth management, as well as consumer banking.
To learn more, please visit us online at plainscapital.com/about.
Kayenta, AZ Exit Disclaimer: You Are Leaving www.ihs.gov
Salary Range: $37,223 to $48,385 / Per Year Open Period: 11/16/2018 to 11/30/2018
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.
MINIMUM QUALIFICATIONS:Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-5 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Specialized experience: Utilizing diverse accounting and patient business procedures governing a wide variety of patient accounts to analyze and determine the need for, and type of adjustments necessary to reconcile and balance accounts, and applies rules, regulations, and procedures to perform a full range related accounting and technical tasks.
You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to t
AR Voucher Specialist
Performs clerical duties relating to rehab vouchers program. Responsible for accounts receivable and maintaining vendors.
Prepares and maintains accurate files pertaining to rehab vouchers from stores. Enters vouchers into the billing/A/R system accurately, generates and mail invoices timely. Communicates with stores and vendors on missing PO's.
Market research for new vendors and process vendor applications. Make sure the vendor applications are complete and ready for management approval.
Research and recover missing invoices. Assist vendors on getting documents they need to pay their invoices timely.
Research debit returned transactions.
Prepares monthly accounts receivable reporting in Excel.
Performs other duties as assigned.
Quantity of Work
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Strong verbal and written communication skills
Excel for Windows
10-key data entry and calculator
Telephone customer service experience (2 years)
Bookkeeping or Accounts Receivable (1-2 years)
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Vice President Of Deposit Operations - 135K+ - Chicago, IL - Job # 1394
Our Credit Union client is seeking to fill a Vice President of Deposit Operations role to be based in the greater Chicagoland area. The selected candidate will be responsible for building and executing the strategy and business plan for customer care and satisfaction, as well as the operations of a credit union environment.
The position includes a generous salary up to $135K plus bonus and excellent benefits package.
Vice President of Deposit Operations responsibilities include:
- Setting and achieving Customer Relations department goals and results by using ‘best practice’ leadership and management principles and ensuring adherence to organizational procedures, policies, and systems, as well as regulatory compliance.
- Developing the job performance standards and goals for all Customer Relations staff to achieve the organization’s customer satisfaction and retention goals.
- Developing strategic plans (short- and long-term goals) for Deposit Operations.
- Developing and implementing strategies for up-selling, cross-selling and outbound campaigns all Credit Union products as appropriate, with an emphasis on products that increase cored deposits.
- Developing and implementing an effective continuous process improvement culture throughout the organization that consistently drives improved metrics.
- Utilizing change management techniques as a fundamental tool for process improvement.
- Overseeing the investment opportunities offered the Credit Union to deliver effective products to its customers, as well as oversee the processing of financial activities to ensure due process, accountability, compliance and banking regulations are followed.
- Managing workflow of the department to ensure excellent service is delivered through appropriate staff planning and scheduling to meet/exceed all the department’s goals.
- Collaborating with the Vice President of Organizational Development to develop a training curriculum and personal development plan for all operations staff. Conducting training as required to achieve goals and service standards.
- Establishing and maintaining quantity and quality standards by developing and ensuring compliance with all customer relations and process standards through reviews, technical and call observation audits, reports and practices.
- Evaluating IT and banking systems software used to support operations and makes recommendations for changes when needed.
- Other duties as assigned
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
- Bachelor’s Degree in Business or Management related field.
- Ten of more years of bank operations, treasury and payment experience in a mid-size to regional bank is desired.
- Direct experience with a wide range of deposit related banking products and services including credit and debit cards, online banking, treasury services and general deposit processing.
- Familiarity with/knowledge of IT infrastructure that is required to support Deposit Operations.
- Experience in managing multiple, complex projects and directing department staff regarding project management.
- Proven ability to interact effectively with all levels of management across a matrix management structure.
- Strong written and verbal communication skills.
- Proficient in the use of standard Microsoft tools such as Outlook, Word, Excel and PowerPoint are required.
The position includes a generous salary up to $135K plus bonus and excellent benefits package.
Sr Lead BBC Deposit RM
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more.
Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers.
Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Job Description Summary
Responsible for the sourcing, securing, developing, and retaining of profitable business banking relationships within the assigned region. Primary focus is on finding new business opportunities to sell the Bank's products and services and retaining and expanding existing relationships.
Generates, maintains and grows relationships by presenting new deposit opportunities and cross selling business and personal banking products to new and existing clients. Takes primary responsibility as the assigned officer for a portfolio of the most complex business banking or community market commercial relationships. May act in a lead capacity over less experienced Relationship Managers by providing guidance and supporting work flow. This position is the most experienced level of Relationship Manager job family and is typically responsible for the largest and most complex business banking and community market commercial relationships as applicable to the line of business.
Essential Job Functions
Serves as primary contact with assigned prospective and current customers for all of the financial, banking, and investment counseling needs. Primary focus is to generate new deposits and to sell the Bank's products and services.
Conducts interviews with applicants to thoroughly understand current and prospective customer's needs and their financial situation to market and sell additional Bank products and services. Visits applicants at their place of business to verify and better assess their current situation and future needs.
Identifies business needs and corresponding sales opportunities bank-wide and actively promotes ways to increase customer reliance on bank products and services, capitalizing on the unique and comprehensive capabilities of the bank. This would include Deposit Products, Cash Management, Trade Services, Capital Markets products, loan products and personal banking products and services.
Works with bank partners and individually develops prospects for new business through the sale of Cash Management solutions designed to meet complex client needs within assigned geography or business segment. Keeps informed of current activities in the Cash Management field including new products and other general information of customers.
Maintains and applies a thorough understanding of the business deposit and cash management products. Manages existing portfolio and stays informed of developing trends in the market and regulatory requirements.
- Bachelor's Degree
- P5 - 10 yrs Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. May have deep knowledge of project management.
Requires 10 years minimum prior relevant experience.
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Deposit Loss Prevention (Dlp) Holds Analyst
SUMMARY: Under the direction of the Deposit Loss Prevention Manager, the DLP Holds Analyst is responsible for analyzing deposits in an effort to prevent monetary losses to the bank. The incumbent determines when there are items in need of a hold and places/extends holds on these items according to established guidelines. The incumbent must have excellent customer service skills.?
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.?
Analyze various fraud software queues to detect items that warrant review for possible hold.
Place and extend holds while following Arvest Bank?s holds policy along with banking regulations.
Review daily return item notices and take incoming calls on large item returns.
Compile, prepare and distribute all necessary statistical reports.
Handle both internal and external customer calls and/or requests.
Attempt to call the customer anytime a hold has been placed after initial deposit.
Satisfy customer complaints and refer customers when needed, to the appropriate area so that complaints can be handled properly.
Review operational instructions, update as necessary.?
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company?s overall operation.
Promote professionalism at all times.
Responsible for the accurate, timely, and confidential completion of deposit services duties, but also specializes in advanced concepts focusing on specific areas such as IRA's non-member deposits, member deposit rates and products, as well as detailed knowledge of related regulations. Actively promotes staff understanding of these concepts in conjunction with the Training Department by participating as needed in training sessions as a subject matter expert.
Responsible for the training of new and existing CADS staff and responsible keeping updated all required forms and training related documentation. Responsible for assisting the Card and Deposit Servicers with complex IRA and deposit issues. Provides quality service to members and staff of the UICCU by providing information, assistance, and/or answering questions.
Pay Range: $15.74-$23.61
Essential Duties and Responsibilities
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:
Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the UICCU's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events, on an annual basis.Maintains a current knowledge of all laws, regulations, and policies applicable to deposit programs and products.Researches and responds to all requests for tax document corrections.Handles and assists staff with IRA and account death distributions, and deceased account holder issues.Sets deposit rates in Episys when changes are needed.Identifies opportunities for and participates in the development and implementation of process improvements to improve efficiency, compliance, and to reduce the opportunity for human error.Assists in the creation, development, distribution, and verification of daily and periodic reports as assigned.Contacts members to get required information as needed.Assists with testing of new systems, programs, and implements promotions to ensure accuracy and compliance.Assists in and conducts training for Card and Deposit Services staff following implementation of new systems, programs, and promotions to ensure accuracy and compliance.Assists in the development and presents IRA training materials in ongoing departmental training sessions.Work with Card and Deposit Compliance Specialist to ensure Training Department is informed and updated on all IRA rules and regulations to ensure published policies are current and affected staff are properly trained.Updates 3rd party IRA website with CD terms and rates offered.Generates and reviews daily, IRA transactions to ensure proper coding and paperwork is completed, accurate and compliant with applicable rules and regulations. Follows up with members for any missing information.Assists in the developing, coordinating, and conducting training for new Card and Deposit Services staff.Assist Card and Deposit Servicers with various daily tasks such as verification of deposit, date of death notices, social security verification and account research.Maintains rate schedules and disclosure documents for all deposit products in accordance with credit union and regulatory guidelines.Assists in the development and revision of deposit and card procedures and policies that ensure compliance with all applicable laws, regulations, and credit union policies and procedures.Assists in timely generation and processing of all required IRA notices and tax documents.Develops materials and leads Wednesday departmental training as well as weekly staff meetings.Maintains non-member rate settings and terms in accordance with ALCO needs.
Responsible for the set-up and ongoing maintenance of all accounts.Assist and collaborate with Card and Deposit Compliance Specialist on various tasks and projects as needed or required.Performs any and all job duties of the various roles within the Card and Deposit Services team as necessary or assigned.Job Requirements/ExpectationsAbility, availability and willingness to work flexible hours to accomplish workload. Frequently, the job may require a non-traditional workweek with extra hours including evening and/or weekend duties.High School Diploma and 1-3 years of similar or related experience.Ability to coordinate and prioritize multiple tasks simultaneously. Strong time management skills required to manage and complete efficiently multiple assignments at the same time in a fast paced and collaborative environment.Excellent figure aptitude, accuracy, and attention to detail required.Knowledge of procedures, processes, policies and regulations as they relate to all deposit and card functions and areas of responsibility.Excellent verbal and written communication skills.
Represents the credit union in a positive way during member contact. Ability to deal tactfully and efficiently with members and coworkers on a professional level.Positive attitude, team first focus with an emphasis on providing outstanding customer service.Strong analytical skills.Self-directed nature, ability to work independent of supervision, and ability to follow directions and meet deadlines.Must receive Certified IRA Professional (CIP) designation within 1 year of position start date.Must maintain Certified IRA Professional (CIP) designation.Ability to operate related computer applications and office equipment.Must have strong understanding of Microsoft Excel or comparable system.Creative and adaptable with good problem solving skills.Must be bondable.Reporting RelationshipReports to the Vice President/Card and Deposit Services.Supervisory ResponsibilitiesThis position is not responsible for supervision of other employees.Equal Opportunity Employment StatementThe UICCU is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.
Deposit Operations Lead
The Deposit Operations Lead for the VA Imaging Team is responsible for performing operational functions in a fast paced, deadline driven environment. The Lead will be responsible for operating data entry devices, such as keyboard or computer to verify and input data.
Primary responsibilities include:
Receiving and preparing of mortgage related documents
Scanning documents in preparation of imaging/indexing/quality control
Performing required data entry to accurately index documents
Ensuring documents are properly retained
Perform QC functions to ensure accuracy
Review procedures and provide updates
Ensure all work is completed in accordance to policies, procedures and best practices
Identify key areas of risk
Identify and create efficiencies
Assign and monitor daily workflow
Facilitate department huddles and team meetings
Overall support to Central Imaging Management team
Additional duties as assigned
Understanding of Lean Principles
Intermediate Microsoft Office skills
1 to 2 years of Supervisory experience
Be a self-started and possess excellent written and oral communication skills
Excellent time management skills and ability to appropriately delegate and assign work flow.
- Retail banking or lending experience preferred
Account Processor 3 - Call Center In Deposit Risk Prevention - Saint Paul, MN
Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
High school diploma or equivalent
Three to four years of experience in clerical and customer service activities
In-depth knowledge of products, services, terminology, procedures and systems related to assigned area
Strong customer service skills
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to identify and resolve/escalate complex problems
Proficient computer skills, especially Microsoft Office applications
Excellent verbal and written communication skills
Deposit Systems Wire Representative I
Deposit Systems Representative
GENERAL SUMMARY OF RESPONSIBILITIES:
Responsible for the basic daily functions of the Deposit Systems department. These functions include, assisting with the daily processing and settling of wires, online banking problem resolution and trouble-shooting, supporting the branches and support centers with online banking, problem resolution and trouble-shooting for BPM and Teller issues.
DESCRIPTION OF PRIMARY DUTIES:
Responsible for the processing and settling procedures for wire transfers ensuring security of the transaction, validation of the customer and funds availability and training for the front-line staff.
Answers questions regarding policy and procedure with both domestic and foreign wires.
Updates customer records and establishes new customers on the system for Business Online Banking and Business Bill Pay.
Escalation point for the Customer Solutions Center and Branch Support Center with more complex or time consuming online banking issues.
Works closely with the branches to answer questions, solve problems, help with complex transactions and explain policies and procedures.
Monitors transaction trends for fraudulent activity.Takes initial action on discovered fraud cases to limit exposure to First Mid and customers then escalates to BSA and Fraud.
Maintains and updates the various customer agreements for Wires and Business Online Banking products.
Works closely with the branches to trouble-shoot BPM and teller system issues.
Manages the Deposit Systems email box and monitors incoming correspondence so that it is handled timely.
Back-up for all Deposit System products.
Cross-sell bank products and services in a professional manner.
Completes required training associated with job function.
Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
Adequate level of computer skills.
Adequate knowledge of electronic services programs, products and computer applications. Good knowledge of bank operations and banking regulations in order to answer or resolve customer questions.
Good organizational, communication and management skills.
Solid understanding of financial institution policies and procedures.
Strong computer and Internet skills.
Adequate level of interpersonal skills to interact with customers in a professional manner.
Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.
Associates degree or work experience in business, finance, computer science or related field preferred.
Minimum of 1-3 years banking experience or related field preferred.
This Job Description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
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