Documentation Billing Clerk Job Description Sample
Documentation Clerk - Days
Under minimal supervision, create and maintain a secure environment for all business system documentation as required by ISO/AS9100, NADCAP, Customer Requirements, etc.
Improve/streamline processes and efficiencies for the sharing of all site documentation.
Provide guidance and support on documentation process and resolve issues as they arise.
Assist with documentation training as needed.
Maintain computerized database of all required business system documentation, revision history, document distribution, and document change requests.
Maintain current and historic records of all required internal/external documentation (drawings, standard pages, specifications, historical data, reference material, logs, etc).
Maintain current files of all military, government and industry specifications, customer drawings and customer specifications required by the business.
Publish and distribute documents to authorized personnel in accordance with established procedures.
Update and enhance the company intranet site as needed.
Responsible for storage, retrieval and maintaining an accurate record of all business archived documents.
Prepare, incorporate and process Change Requests when assigned
Executes layouts, detail & assembly drawings, standard pages & overlays from verbal or written instructions using the company CAD system.
Insure that all departmental copy/scanning equipment is in proper working order and sufficient operating supplies are on hand.
Complies with all environmental and safety practices and regulations.
Performs other related duties as assigned or requested.
Packages product for shipment.
Provides freight company with completed paperwork and/or computer documents to complete shipment.
Performs stock transactions.
Identifies and stores X-ray film.
Receives product from outside sources and release into next operation.
Troubleshoots all shipping systems.
Posts daily shipments.
Verifies invoices from shipping companies /outside processors.
Maintains lot integrity.
Ensures paperwork is properly done.
Helps other areas as needed.
Minimum Job Requirements:
Able to work in a production environment.
Able to read and comprehend English.
Able to add and subtract two digit numbers and to multiply and divide with tens and 100s.
Able to lift and carry up to 10 lbs. occasionally.
Able to lift and carry up to 100 lbs. occasionally.
Able to lift and carry up to 50lbs. frequently.
Able to communicate effectively with co-workers.
Able to read and comprehend simple instructions, short correspondence, and memos. Able to write
simple correspondence. (Ship packets, P.O.'s, route cards, invoices, techniques, freight bills, stock
- Able to apply common sense understanding to carry out instructions furnished in written, oral or
diagram form. Able to deal with problems involving several concrete variables in standardized
Able to provide a valid driver's license and acceptable motor vehicle record.
Able to complete OSHA forklift certification through PCC.
Able to complete PCC Shipper certifications required in grade system.
Willing to work overtime.
Complies with company and departmental policies and procedures, including company's
Able to meet individual productivity requirements.
Able to meet internal quality requirements.
PCC Structurals is committed to a diverse workforce. As Equal Opportunity Employer, VEVRAA Federal Contractor, affirmative action employer we provide equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations and ordinances "Minority/Female/Disability/Veteran Status/VEVRAA Federal Contractor". Veterans are encouraged to self-identify as PCC Structurals desires to provide protected veterans priority referrals for open positions. PCC Structurals complies with all laws and regulations associated with the Family Medical Leave Act (FMLA).
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 503-652-3512 for assistance. PCC Structurals is a VEVRAA Federal Contractor committed to providing priority referrals of protected veterans for its openings. Veterans are encouraged to self-identify as desires to provide protected veterans priority referrals for open positions. PCC Structurals complies with all laws and regulations associated with the Family Medical Leave Act (FMLA). If you would like more information about Equal Employment Opportunity as an applicant under the law, please visit www.eeoc.gov
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.
Dedicated Billing Clerk
The main purpose of this position is to create freight bills for our Dedicated customers from trip information obtained from various sources.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
Create freight bills for Dedicated customers using trip information input by Marketing and Operations, customer rate screens bill to coding screen, and other information. Prepare weekly summary billings on Excel spreadsheets. Key billing information input is customer bill to code (designates customer and billing address), billing rate, type of product shipped, weight, shipper.
Research customer rate information in the AS/400 computer system and communicate with Dedicated Marketing/Operations personnel to approve and resolve billing issues.
EDUCATION AND EXPERIENCE
High school graduate or equivalent experience.
One to two years data entry experience preferred.
Six months to one year transportation experience preferred.
All your information will be kept confidential according to EEO guidelines.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
GENERAL SUMMARY: Under moderate direction, analyzes documentation, assigns codes and abstracts health information to ensure that all codes assigned are supported by sufficient documentation based on official coding and reporting guidelines. Charge entry, including modification of claims to include appropriate POS, modifiers, charge entry for hospital based consultations, release of claims and interpret and process all BOI Physician Charge Input/Billing for BOI boarded surgeries.
1.Interpret and process all BOI Physician Charge Input/Billing for BOI boarded surgeries as well as all IP/OP/ER consults, observations, visits and surgeries that are sent by physicians to be billed through BOI.
2.Review all documentation to ensure coding by provider is supported for proper reimbursement.
3.Translate medical procedures into CPT codes for third-party payers
4.Investigate, correct and re-submit rejected and/or denied claims.
5.Responsible for all Edit, front-end and charge review work queues for the BOI.
6.Analyze and responds to all billing inquires for the BOI physicians regarding their monthly detailed billing statements.
7.Assist patients with questions regarding insurance and/or account balances.
8.Works directly with Account Receivable Specialists, all Private Offices and MISD Coding regarding all accounts billed through BOI and the Charge master for any CPT changes or additions via a 616-request form.
9.Other duties as deemed necessary to support the office.
General Accounting / Billing Clerk / Tag & Title Assistant In Rockville, MD At Rockville Audi
You're serious about your career, and rest assured you've come to the right place. At Rockville Audi, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100 dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Billing Clerk & Tag/Title Assistant Purpose:
The mission of the Billing Clerk is to accurately record the sale, profit and commissions payable on all sold units, and to maintain accurate accounting of vehicle inventories.
Duties and Responsibilities:
Bill all new and used car deals and post into accounting
Receipt all monies received for new and used car deals and dealer trades.
Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.)
Process pay-off checks for trade-ins and mail to appropriate financial institution in a timely manner.
Process dealer trades in and out.
Generate and maintain the sales person's commission reports and list of commissions on-hold.
Route paid deals to the tag and title clerk for processing as soon as money is received in house.
Provide administrative support to management, other departments and employees as needed.
Any other duties as assigned by supervisor
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Assist with tag and title work.
Billing Clerk Qualifications:
Computer literate; accurate with 10 key pad and typing
Self-motivated; able to effectively prioritize tasks and organize schedule
Basic working knowledge of accounting.
Good interpersonal and oral communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Billing Clerk And Training
Billing Clerk and Training Dulles
Excellent interpersonal communications skills
Solid understanding of basic accounting principles
Data entry skills along with a knack for numbers
Proficiency in English and in MS Office – Word, Excel, and PowerPoint
High degree of accuracy and attention to detail
Strong sense of urgency and problem solving skills
Organized and Able to handle multiple tasks
The incumbent will have dual responsibilities. Three days a week in the Finance department handling Customer Billing. Two days a week in HR supporting new hire training (AOL). Job Purpose
- Finance Department: Three days a week provide financial, administrative and clerical support services to the CSC Finance department. Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
- HR Department: Two days a week conduct and facilitate training classes for hourly Cold Food, Assembly, Dish Room, Hot Food and Materials/Warehouse newly hired employees. Ensure compliance with standard procedures as prescribed in Task Analysis for jobs in the previously listed areas. Maintain tracking databases and training records. Administer and track employee surveys.
Process accounts and incoming payments in compliance with financial policies and procedures
Perform day to day billing transactions, including verifying, classifying, computing, posting, recording and reconciliation.
Prepare bills, invoices
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Verify discrepancies by and resolve clients' billing issues
Organize, schedule and facilitate training classes for newly hired hourly employees in key departments.
Conduct re-training classes for existing hourly employees in key departments.
Monitor Task Analysis job skill demonstrations to ensure standards procedures are being consistently demonstrated and achieved.
Conduct retraining where required.
Regularly enhance and refine Task Analysis to accurately reflect jobs and changing standards and processes.
Plant Billing Clerk - 3Rd Shift
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
Responsible for compiling amounts owed from purchase orders, charge slips and sales tickets; prepares invoices and records transactions. Ensures proper shipments are on trucks and that orders are ready for next day billing. Maintains all payment records.
Responsibilities and tasks are written as follows:
- Enters data into computer system, generates invoices and freight payable documents.
- Inputs product shipment data into system.
Bills and Documents
- Prepares bills of lading and exports documents.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
High school diploma or general education degree (GED); or equivalent combination of education and experience.
2 years' previous billing experience, a plus.
Knowledge of Microsoft Office Excel and Word software.
Knowledge and experience with 10-key adding machine.
SAP experience, preferred.
Ability to effectively present information in one-on-one and small group situations.
Strong attention to detail.
This position has no supervisory responsibilities.
The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 25 pounds.
Specific vision includes close vision and ability to adjust focus.
Frequently required to sit, use hands to handle, or feel, and talk or hear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of the time is spent in an office setting outside of the production plant. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.
Noise level in the work environment is usually moderate but can be loud when in the production area.
Smithfield is an Equal Opportunity/Affirmative Action (EEO/AA) Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Compiles data and prepares company invoices and bills.
II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Reads computer files or gathers records such as purchase orders, sales tickets, and charge slips, to compile needed data.
Enters information into computer or computes amounts due.
Prepares invoices, listing items or services sold, amounts due, credit terms, and dates of shipment.
Prepares bills of lading and lists weight and serial number of items sold. Prepares shipping labels.
Prepares credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies.
Posts transactions to accounting records such as work sheet, ledger, or computer files.
III. Supervisory Responsibilities
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: High school diploma or GED (accredited).
Experience: No previous work experience required (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
- None required.
C. Other Knowledge, Skills or Abilities Required
- None required.
V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: office setting and/or landfill/outdoor.
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more!
Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply."
I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.
Billing Clerk - Johnston, RI
Healthcare isn't just changing.It's growing more complex every day. ICD - 10 Coding replaces ICD - 9.Affordable Care adds new challenges and financial constraints. Where does itall lead? Hospitals and Healthcare organizations continue to adapt, and we arevital part of their evolution. And that's what fueled these exciting newopportunities.
Who are we? Optum360. We're a dynamicnew partnership formed by Dignity Health and Optum to combine our uniqueexpertise. As part of the growing family of UnitedHealthGroup, we'll leverage our compassion, our talent, our resources andexperience to bring financial clarity and a full suite of Revenue Managementservices to Healthcare Providers, nationwide.
If you're looking for a better place to use yourpassion, your ideas and your desire to drive change, this is the place to be.It's an opportunity to do your life's best work.SM
Responsible for daily management of third party accountsreceivable process and follow-up. Will maintain department standards on quantityand quality of accounts worked daily, accuracy of detail, documentation of workdone, this includes daily screening and correcting of claims for accuracy asdetermined by department policies and procedures.
Follow - up on original and pending claims. The employee isexpected to call the insurance company, document the findings and gather andsend the necessary documentation to process the claims.
Resolve claims appeals. Once a claim is denied and anappeal is appropriate, appeals are to be done on timely basis in order to avoidthe filing limit. The employee must be knowledgeable regarding what can beappealed and what is not. This includes gathering the information necessary toprocess the appeal accurately, including but not limited to, the review ofpayer guidelines, payer EOBs, physician documentation, authorization andeligibility verification, working with the client representative for aprospective charge correction, as well as accessing all systems available toresearch information to appeal the denial. The employee must have a clearunderstanding of the entire appeals process from start to finish and also beable to work effectively with the Billing Manager.
Ad hoc projects as needed.
Each employee must possess good interpersonal skills and demonstrate team work.
Each employee must possess excellent organizational skills. The work area is expected to be neat and clean at all times.
Each employee is expected to adhere to the rules and regulations of Optum.
Each employee must demonstrate initiative, independence, and a willingness to learn new tasks. Candidate must also be able to work with minimal direction.
Each employee must be able to work as a team and collaborate and contribute to solving problems.
High School Diploma or GED
1 years professional billing experience required
Proficient knowledge of Microsoft Word (creating and editing documents), Microsoft Excel (general spreadsheet navigation) and Microsoft Outlook (email and calendar)
Bachelor's degree or higher preferred, not required
Thorough knowledge of third party reimbursement
Thorough knowledge of Physician third party billing and collections
Knowledge of practice management software (ie: Caretracker)
Knowledge of medical terminology preferred
Excellent organizational skills
Ability to function independently and prioritize work
Strong interpersonal skills, service orientation, and teamwork
Excellent telephone and communication skills
Ability to work well under pressure
Ability to handle sensitive confidential information and data
Knowledge of medical terminology preferred
Careers with OptumInsight. Information andtechnology have amazing power to transform the Healthcare industry and improvepeople's lives. This is where it's happening. This is where you'll help solvethe problems that have never been solved. We're freeing information so it canbe used safely and securely wherever it's needed. We're creating the very bestideas that can most easily be put into action to help our clients improve thequality of care and lower costs for millions. This is where the best and thebrightest work together to make positive change a reality. This is the place todo your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: Johnston, RI; Billing; Medical; Medical Billing;UHG; Optum; Insurance; Insurance Carriers
At Independence Physician Management (IPM a subsidiary of UHS), we are looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence.
People are our most valuable resource at IPM as we are committed to providing high quality acute care and behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development.
The Billing Clerk is responsible for the accurate and timely submission of professional billing paper claims and any necessary attachments. This includes supporting medical documentation to meet payer guidelines, explanation of benefits (EOBs) for secondary/tertiary claims when electronic submission is not an option, exhaustion of auto benefits letters, and any payer specific forms that must accompany the claim to process for payment.
Meets or exceeds established performance targets (productivity and quality) established by the Billing Supervisor. Ships and receives product and supplies, sort, distributes and handles incoming and outgoing mail (USPS, shipping services e.g. FedEx, courier). Maintains postage meter and service logs.
Prepares transactional paper batches for scanning timely to support ease of access to CBO employees. Tracks inventory of supplies needed for paper claims and submits orders following CBO approval guidelines.
Handles daily generation and sorting of paper claims to maximize efficiency.
Retrieval of medical documentation, explanation of benefits (EOBs), correspondence and forms from the Practice Management System (PMS) or any other system or documentation repository for the purpose of submitting with a professional claim to meet payer requirements
Timely and accurate attachment of EOBs, medical documentation, correspondence and forms to paper claims.Reviews accuracy of paper claim information against the attachment to include date of service and provider of service "match". Escalates to Supervisor as needed when inaccuracies are identified.Mails claims daily to minimize lag times/days.Meets or exceeds established performance targets (productivity and quality) established by the Billing Supervisor.
Prepares and scans transactional paper batches (e.g. manual charge entry) to a designated local drive folder timely and accurately for ease of review and/or retrieval by CBO staff
Receives and distributes all packages and mail to include USPS, shipping services (e.g. FedEx and courier to ensure timely and accurate receipt by CBO departments/staff.Researches and forwards mail accordingly when delivered to the CBO in error.
Processes all outgoing mail to include USPS, shipping services (e.g. FedEx) and courier to ensure accurate and timely receipt to the addressee.Maintains postage meter and logs.Orders shipping service supplies.
Conducts research on bad patient addresses following established CBO "best practice".Works with the IPM CBO Payer Relations Representative on returned mail with incorrect payer addresses.Ensures returned mail is sent out with the correct payer address timely.
Performs other duties as assigned.
Education: High School Graduate/GED required. Technical School/2 Years College/Associates Degree preferred.
Work experience: Minimum (1-3 years) experience in billing office. Health insurance or equivalent operations work environment.
Healthcare (professional) billing, knowledge of CPT/ICD-10 coding, claim submission requirements. Understanding of the revenue cycle and how the various components work together preferred.
Excellent organization skills and attention to detail.
Ability to work with large volumes of mail. Results oriented with a proven track record of accomplishing tasks within a high-performing team environment. Service-oriented/customer-centric. Demonstrated competency in basic computer skills.
Equipment Operated: Mainframe billing software (e.g., Cerner, Epic, IDX) experience highly desirable. Microsoft skills preferred.
If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. Independence Shared Services offers competitive compensation commensurate with experience and benefit programs including medical, dental, life insurance, and 401(k).
Independence Shared Services is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails.
All resumes submitted by search firms to any employee at IPM via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Independence Shared Services. No fee will be paid in the event the candidate is hired as a result of the referral or through other means.
Water Billing Clerk
VILLAGE OF SCHAUMBURG
Human Resources Department
101 Schaumburg Court
Schaumburg, IL 60193
The Village of Schaumburg employs approximately 600 employees in a variety of departments within the organization, such as police, fire, public works, engineering, finance, human resources, cultural services, community development, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be. Schaumburg is a thriving community of 75,936 residents located 12 miles west of O'Hare International Airport and approximately 26 miles northwest of the City of Chicago. The community is the base of the second largest concentration of retail, office and commercial activity in the state of Illinois. Of special distinction, the village was recently named one of the "Top Ten Best Places to Live" by Money Magazine, is ranked No. 5 overall in WalletHub's "Best Illinois Cities for Jobs" and, for the fifth year in a row, received the Distinguished Budget Presentation Award from the Government Finance Officers Association (GFOA) for meeting the highest principles of governmental budgeting.
INVITES ONLINE APPLICATIONS FOR THE POSITION OF:
Water Billing Clerk (Finance) part-time with an online application deadline of 11/25/2018 or until 75 applicants have successfully completed the application process.
SALARY RANGE: $19.28 - $21.80 per hour working up to 19 hours per week. Salary dependent on qualifications. The salary range for this position is $19.28 - $29.38 . This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website.
WORK SCHEDULE: The preferred work schedule is Monday through Friday from 2:30p-6:00p.
Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.
This position performs a variety of water billing functions within the Water Billing Division, such as compiling and analyzing meter readings for accurate water billing, providing customer service regarding water billing and water usage issues, and processing activity in the water billing database.
Compiles and maintains database for water billing and customer service; also used by other departments for verification of rentals, ownership information, occupancy and phone numbers.
Ability to post and verify daily payments from all sources and run monthly billing, penalty, and shut off processes.
Responsible for gathering and reviewing actual or estimated customer water reads to calculate amounts due based on current water rate schedules on a monthly basis as well as when property has been transferred from one customer to another. This may include making adjustments, issuing refunds or setting up payment arrangements to assist residents.
Reviews and completes incoming CSRs generated from the 311 call center. These CSRs include customer inquiries regarding billing, final billing, variances in consumption, and any other customer needs that are associated with their water account.
Investigates, analyzes, schedules and generates work orders through the Customer Service Request (CSR) system based on Public Works technician availability and the issues outstanding. These responsibilities include all areas of the water division, such as billing and final read billing, variances in consumption and customer service.
Compiles and maintains water shutoff list.
Maintains hard copy records of service orders and payments.
Participates in special division and interdepartmental projects as assigned.
Performs other duties as assigned.
Assists in the recommendation and implementation of changes to policies and procedures related to the Water Billing Division.
Education equivalent to a high school diploma.
A minimum of one year of experience in a customer service related field with considerable analytical skills in evaluating and resolving customer service issues/complaints.
Basic knowledge of water billing principles and procedures preferred.
Proficiency with current computer software systems, including email, calendar programs, job specific software, and customer service systems preferred or within the first six months of employment.
Ability to perform basic mathematical computations with speed and accuracy. Basic knowledge of the use and application of data processing systems. Ability to meet and deal effectively with other employees and the general public. Ability to interpret and analyze data.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This position works in a typical office setting. Prolonged periods of concentration, proofreading, and extensive computer work. Ability to cope with numerous interruptions.
Part-Time employees are not eligible for benefits.
Candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications. Chosen candidates will be subject to a background and criminal history investigation, and qualifying pre-employment medical examination and drug screen.
THE VILLAGE OF SCHAUMBURG IS AN EQUAL OPPORTUNITY EMPLOYER
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!