Dorchester Center Job Description Sample
Social Services Advocate - Youth Advocacy Division, Roxbury
YAD is seeking Social Service Advocates (SSA) for its Roxbury Office. The SSA works with the attorneys and other team members to help juvenile defendants achieve the best possible legal and life outcomes. Research has shown that meeting the formative developmental needs of young people is essential to both short and long term legal success.
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of its clients by providing zealous advocacy, community-oriented defense, and excellent representation. In fulfilling its mission, CPCS is committed to fostering diversity at all levels of the agency. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. In striving always to achieve those goals, CPCS embraces diversity and inclusion as core values and is steadfast in our commitment to: (1) ensuring that CPCS management and staff members represent a broad range of human difference and experience; (2) providing a work climate that is respectful and that supports success; and (3) promoting the dignity and well-being of all staff members. CPCS's leadership is responsible for ensuring excellence, diversity, and inclusion. Our ability to achieve these goals depends on the efforts of all of us.
The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing legal services to indigent persons in criminal and civil matters in which the law requires the appointment of counsel for any person who cannot afford to retain counsel. The agency provides representation in criminal, delinquency, youthful offender, child welfare, mental health, sexually dangerous person and sex offender registry cases, as well as appeals and post-conviction cases related to those matters.
The Youth Advocacy Division (YAD), the juvenile defender division of CPCS, is committed to ensuring that every indigent child in Massachusetts has access to zealous legal representation, which incorporates a Positive Youth Development approach, in delinquency and youthful offender cases from a diverse and ever improving community of juvenile defenders consisting of both private appointed counsel and staff public defenders. In addition to delinquency and youthful offender cases, YAD advocates handle juvenile appeals, GCL revocation cases, juvenile lifer parole release hearings, juvenile murder cases, and a range of other juvenile related matters. YAD provides leadership, training, support, and oversight to the entire juvenile defense bar in Massachusetts.
YAD is seeking Social Service Advocates (SSA) for its Roxbury Office. The SSA works with the attorneys and other team members to help juvenile defendants achieve the best possible legal and life outcomes. Research has shown that meeting the formative developmental needs of young people is essential to both short and long term legal success. The SSA is an essential member of the legal team and works with the client in the context of the attorney-client privilege. SSAs play a critical role in screening clients for possible competence and/or criminal responsibility issues. As part of working with the attorney on the pending legal case, the SSA also helps to identify the social and clinical issues that preceded arrest and those that may result from court involvement. The SSA promotes positive youth development by providing clinical case management utilizing a therapeutic approach in large part by identifying, and connecting clients with, a variety of clinical, educational, vocational, and social opportunities.
As an integral member of the team, the SSA role includes bio-psychosocial interviewing and assessment, social history investigation, forensic case management, advocacy for clients within court, educational, mental health and social service systems; family interactions and interventions; treatment and alternative sentencing planning; report writing, and actively connecting clients with programs and needed services. This work occurs at all stages of the court process, from pre-arraignment to disposition (including DYS staffings and the RRT). Each SSA shares responsibility with the Attorney-in-Charge of the office for facilitating the use of the Positive Youth Development Approach by the entire staff. The SSA also identifies and develops relationships with community based organizations and other community resources.
MINIMUM ENTRANCE REQUIREMENTS
Bachelor's degree in social work or related field, two years of related experience, or an equivalent combination of skills, education, and experience
Must have insured, reliable and available transportation, and a valid MA driver's license
Master's degree in social work, psychology or related field strongly preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with children, adolescents, and families, preferably within communities of racial or linguistic minorities.
Commitment to reducing racial and ethnic disparities in the juvenile justice system.
Knowledge of social, psychological, economic, community, legal, and medical factors that impact children and their families.
Knowledge of Positive Youth Development and adolescent development.
Experience working with high risk adolescents and families.
Skills in client interviewing, assessment, case management, and treatment planning.
Awareness and knowledge of Trauma and its impact on child and adolescent development and family functioning.
Skilled in interacting with persons of various social, racial, cultural, economic, and educational backgrounds.
Knowledge of public and private social services systems and resources, especially those serving children and teens.
Demonstrated ability to communicate effectively and persuasively orally and in writing.
Proven ability to work effectively independently and as part of a team.
Ability to establish and maintain cooperative working relationships within the office and the service provider community.
Ability to prioritize and manage multiple clients and responsibilities.
Bilingual candidates preferred.
Applicants should submit (1) a resume, (2) a thoughtful written statement of interest no longer than two pages, and (3) a writing sample of not more than 10 pages.
Interviewing and Assessment
Conduct both brief and in-depth client bio-psychosocial interviews to obtain the client's personal history, as well as an inventory of the client's strengths and challenges.
Assess needs and identify appropriate resources and interventions.
Detail a client's personal history through collecting and analyzing all relevant records, interviewing client's family members and other individuals important to the client as well as collateral contacts.
Recommend the use of other experts for clients who require further evaluation.
Forensic Case Management and Client Advocacy
Maintain close contact with client and his/her family throughout the duration of the delinquency case to build strong working relationships to increase the likelihood that the client understands and takes advantage of the opportunities for diversion from commitment to DYS, meets conditions of bail release, assists defense team with defense, and prepares for court appearances.
Assist defense attorney with retaining and preparing other experts for clients who require further evaluation (i.e., substance abuse, neurological, psychiatric).
Advocate for clients with all relevant state agencies, educational systems, and community based providers and service organizations.
Transport clients to court, appointments, interviews, and services as needed.
Dispositional Planning and Accessing Services
Collaborate with defense team members to develop defense strategies and dispositional options.
Gain comprehensive knowledge of local and statewide resources from private and public services systems. Work collaboratively with community–based and state service providers to foster partnerships to improve access to needed services for YAD clients.
Access private and public social services and develop treatment plans as alternatives to DYS detention/commitment/incarceration, and for improved life outcomes for the client.
Prepare written assessments, persuasive disposition and treatment plan reports, and Aid in Sentencing Memoranda to assist defense attorney in negotiating diversion, plea agreements, sentencing and DYS placement outcomes.
Present informal and formal testimony during court proceedings.
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Director of Human Resources Management, Lisa Bacon, at firstname.lastname@example.org
HP Technology Sales Specialist
Technology Sales Specialist
MarketSource is currently looking for a Technology Sales Specialist to join our HP team. This is a permanent part-time position that requires a solid understanding of consumer electronics and the ability to sell technology while providing extraordinary customer service.
The HP Technology Sales Specialist will be responsible for proactively approaching customers in a retail environment and assisting in product sales. It incorporates a mixture of sales, training and brand advocacy and is an exciting opportunity for someone who enjoys technology and in person customer interaction.
Driving HP product sales at assigned events through customer interaction
Educating customers and retail associates on the product
Product demonstration, merchandising, marketing and advertising
Professionally representing MarketSource and our clients at all times
Maintaining knowledge of our client's consumer electronic products
Must meet paid e-learning requirements
Flexible work schedules and opportunity to obtain additional hours
Continuous on-line and in-store training
Ability to work on weekends
Must have Smart Phone capability
1-2 years of sales, marketing, customer service or event promotion experience a plus
Must be a self-starter, energetic, results driven, committed and passionate
Basic technical knowledge a requirement, advanced technology skills and abilities is a plus
Reliable Internet access
Ability to pass drug screen and background check
Physical Job Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing
Requires moving around the store to assist Customer
Identifying and reading reports
Requires recognizing, identifying and using products and necessary reports
recruiter email email@example.com
To learn more about our company please visit: http://marketsource.jobs/
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
NRG Retail Sales Associate - PT
Part-Time Sales Associate
We are seeking enthusiastic personalities, willing to learn and transform from a Sales Associate to a part-time (PT) Energy Pro!
Promote a service that will never be obsolete.
Bring your potential, and we will maximize it.
As an Energy Pro, You Will:
Engage with Consumers about NRG Electricity Service.
Advocate for NRG Electricity Service within Your Community.
Learn How to Uncover Consumer Desires and Overcome Objections.
Foster Professional Relationships with Customers and Fellow Employees.
Welcome Customers and Politely Offer Solutions, as Needed.
Collaborate with Your Team to Accomplish Goals and Celebrate Success.
What's in it For You?
$12/hour + Uncapped commission
Paid Training Course
Exciting, Fast-Paced Work Environment
Apparel and Equipment Provided
Great Locations Throughout Your Community
No Door-To-Door, Cold Calling, or Telemarketing
Career Growth and Advancement
Health Benefits and 401k
With 2020's rapid growth comes an exciting career path and professional development opportunities. We represent companies throughout the US across multiple industries affording our employees unlimited growth potential within the organization. 2020 trains its teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. A typical career path starts here and progresses to Store Leader, Market Leader, and District/Regional Leader, with professional development through our advanced leadership training program for those that qualify. Your course is limitless!
NRG is the leading integrated power company in the US, built on the strength of the nation's largest and most diverse competitive platform. A Fortune 200 company, NRG creates value through best in class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses.
ABOUT 2020 COMPANIES
For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agencies in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and Casted-Talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers. 2020 is committed to inspiring our LEADERSHIP values for a far-reaching impact in the industry.
CLICK "APPLY" NOW FOR IMMEDIATE CONSIDERATION
#SalesAssociate #Sales #Retail #Job #Career
Duties and Responsibilities
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
High school diploma or equivalent required; Business degree preferred
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Ability to work flexible weekends including evenings, weekends and holidays
Ability to maintain customer confidentiality
Retail Service Merchandiser
The IMPACT Retail Service Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively performing project work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, stock rotation, building displays, and completing surveys and audits. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in independent situations. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
Read and follow a plan-o-gram to effectively complete project work. Have a working knowledge of merchandising and retail terminology.
Perform duties such as maintaining store shelf standards and inventory, including rotation of products, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as necessary.
Assist in gathering and moving materials, supplies, fixtures and equipment necessary for the assigned project work.
Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
Report and discuss observations and issues with IMPACT Senior Area Manager/IMPACT Area Manager.
Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work.
Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
Perform other duties as assigned.
Understand and follow all Acosta policies and standard operating procedures.
At least 1 year of Customer Service experience preferred. Prior sales agent, retail and reset responsibility experience preferred
Strong demonstration of the following core competencies:Quality Commitment-Maintain quality standards that meet and/or exceed expectations
Detail Oriented- Ensure work accuracy
Customer Service-Provide a level of service to customer concerns
Communication Skills-Ability to communicate effectively
Must be comfortable utilizing Technology (i.e. smartphones and handheld devices)
Must be able to lift and carry individual cases of product, shelving, or displays of up to 60 pounds
Must be willing and able to work in cold environmental conditions (i.e. refrigerated and freezer sections of retail stores) for limited periods of time
Must be able to operate or learn how to operate a computer, calculator, fax machine, telephone, paper cutter, copier, hammer, screwdriver, drill, case cutter, hand truck, and pallet jack. Must be able to climb and stand on a step stool or ladder
Must possess strong interpersonal, organizational, decision making and leadership skills. Must be able to read and communicate effectively with others
Must have access to the internet on a daily basis. Must be able to work effectively in web based applications, email applications, and word processing applications
Must have a valid driver's license and be able to drive in a car for extended periods of time
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Job ID 2018-151373
Work City Dorchester
Position Type Regular Part-Time
Work Zip 02121
Starting average hours per week 20-24
Category Field Jobs
Assistant Production Manager
The Assistant Production manager is responsible for ensuring the high quality service and garment care that Dependable Cleaners delivers to all customers as well as assisting with managing the daily operations of a 5,000 sq ft dry cleaning and laundry production facility. The ideal candidate will have 2-4 years experience in operations and supervision in a fast paced production environment (could be in manufacturing, fast casual dining or similar types of experience supervising work flow and developing your team), a good track record on developing/training team members and a focus on providing great service. Dry cleaning and laundry experience is a plus.
Duties and Responsibilities Include:
Assist with hiring, training and coaching a team of associates that represents the high quality of Dependable Cleaners' standards
Ensure quality and production standards are met through coaching, training and management of all cleaning, pressing and assembly functions.
Assist with resolving both internal and external client's issues and concerns in a professional and timely manner
Provide a clean, organized and inviting environment for both clients and associates
Assist with human resource related tasks including recruiting, on boarding, payroll and scheduling, safety and store security
Previous operations, service and production management experience
Previous dry cleaning experience a plus
Open availability including Saturdays
Strong team-oriented work ethic
Ability to multi-task and work in a fast paced environment
Base pay plus incentive based on performance.
Excellent Health and Dental Insurance
401k, Short Term/Long Term Disability, Life Insurance
Employee Assistance Program
Extensive training in our industry
Employee Discount and weekly pay
Dependable Cleaners (
Client Service Representative
At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) — those with a passion for people and creating a positive client experience in every interaction.
As part of the Bank of America team, client service representatives (CSRs) go beyond processing transactions – you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the financial center manager.
We'll help you
Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative.
Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to process transactions such as client deposits and cashing checks accurately.
Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution.
Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options, such as online banking, mobile banking and ATMs, that benefit them.
Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines.
As a client service representative, you can look forward to
Ongoing professional development to deepen your skills.
Access to our internal Career Path Tool to explore opportunities for career growth.
A world-class suite of employee benefits.
You're a person who (required skills)
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Communicates effectively and confidently with all clients.
Works well with others and collaborates productively to get things done.
Can manage complexity, prioritize tasks and execute in a fast-paced environment.
Has the ability to learn and adapt to new information and technology platforms.
Is thorough and provides careful attention to detail.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs.
Has a minimum six months of client service experience in financial services, retail sales or another results-driven environment.
Has a minimum of six months of experience offering solutions and services based on the client's needs.
In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program.
Can be flexible to work weekends and/or extended hours as needed.
Is proficient in basic computer skills.
You'll be better prepared if you have (desired skills)
- A minimum of six months in a role that involved handling/managing cash.
We're a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.
Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Posting Date: 02/19/2019
Location: Dorchester, MA, GROVE HALL BC, 470 Blue Hill Ave, - United States
Full / Part-time: Part time
Hours Per Week: 30
Shift: 1st shift
Weekly Schedule: M, T W, F S
Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Creative Graphic Design Intern
The Graphic Design Intern will have exposure to two departments on the Social / Video and Digital / Email side of the business: Digital, you will learn the aspects of how an email is put together from concept to design/final selection of layouts. Social / Video, you will learn how design concept and execute for final release; as well as exposure to other parts of the website.
Assists both Digital and Social Design teams
Intern should be a self starter who has great attention to detail; and has the flexibility to adapt/react to change/moving deadlines
Design intern would help in the design & production of digital layouts, concepts.
Social and Video they would assist in the edit process, going through film, and creating social edits.
Knowledge of InDesign, Photoshop, Adobe premiere, and or After Effects
The ability to juggle several projects with final deadlines in mind
Intern will work in a team environment and should be organized, detail oriented, and have good communication skills
This is an internship for DIGITAL will not have print exposure or very little.
Product Development Intern
The role of Product Development is accountable for developing and executing a product line, based on design's intent, merchant framework, while meeting cost, quality and lead time goals, resulting in styles that are ready to buy and production viable, while meeting all of our key milestone dates throughout the process.
Participate in the development process, partnering with product team members, meeting members from various cross functional teams, attending weekly touch base meetings, follow the process from design concept to production ready.
Gain insight to costing, J Jill quality standards, tracking samples for various meetings, introduction to our PLM system for product life cycle.
To gain cross-functional overview of product development and process at J Jill and the development steps required to bring a production viable product to market. Work with cross-functional teams internally and externally, design, technical design, merchants, sourcing, quality, and overseas vendors.
Does not require specific background or knowledge, field of study in fashion, merchandising, fabric helpful but not needed.
Willingness to learn, interest in exploring product development, detail orientated, multi-tasker, work independently or in groups, meet deadlines, good communicator, some computer experience.
Customer Analytics Intern
The Customer Analytics Intern will be working on various efforts to use data science and analytics to better understand our customers and answer questions such as:
- What motivates customers to shop?
- How they are similar and different from one another, and how can we adjust our communications to accommodate those differences?
- What are the various ways customers engage with J.Jill, and how can we use that knowledge to increase the size and value of our customer file?
- How should we spend our marketing dollars most effectively?
- How many shoppers can we expect to shop in different time periods and channels? How much will they spend? What categories will they buy?
The Customer Analytics Intern will get to try out some real marketing data science problems, learn how to apply academic studies in the real world, and the experience the challenges of socializing and operationalizing your findings. The Intern will learn how an omni-channel women's retailer handles marketing, customer analytics, and potentially other functions as well.
The Customer Analytics Intern must love data science/analytics, will need to know how to code basic data science algorithms in R or Python, and have a good understanding of statistics. The Intern should be comfortable with querying relational databases using SQL and working with Excel and must be able to clearly communicate the information contained in data and model results both visually and verbally. It would be a huge plus to have worked with Tableau (or other data visualization tools) and/or have experience with data visualization.
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