Dresher Job Description Sample

Source One, a Corcentric Company, is seeking a Front End Developer to support our procurement consulting firm based in the Greater Philadelphia Area. Our clients engage us for guidance, expertise, and solutions to help transform their procurement and supply chain groups within their organization. One of our firm’s growth areas has been data & analytics, including spend analysis and decision support.
 

• Spend Analysis is the practice of extracting, cleansing, unifying, enriching, and analyzing a company’s expenditure data to derive a better understanding of its existing spending habits and risk profile to better align the business’ operations with its organizational objectives.
• Decision support are the tools, analytics, and deliverables that are intended to support business or organizational decision-making activities. This includes but is not limited to data modeling, data analytics, and data visualization. One specific example is that of a dashboard with procurement department “health” metrics that the collection and analysis of internal and client data points intended to track the performance of a procurement organization.

A qualified candidate should demonstrate understanding and expertise in software development. This role will require a unique blend of research, organizational skills and logical problem solving. It will afford you the opportunity to have major say in defining the processes and technology stack that we use to deliver analytical products and assessments.

What will I do?
Key responsibilities include:

• Code, script, and automate using Python
• Monitor and maintain existing processes and features
• Enhance and build new processes, features, and applications
• Participate in design discussions, review sessions, and prototyping
• Successfully integrate data between various systems and automate its flow
• Ensure the scalability and quality of code

Who should apply?
Qualifications:

• Bachelor’s Degree in computer science or related field
• 1-3 years of experience in front end software development
• Familiar with a focus on API user interface
• Proficient with: Python, HTML, CSS, Javascript, Git
• Additional understanding with SQLAlchemy, Flask/Django
• Proficient with ability to code, script, and automate using Python
• Experience with monitoring and maintaining existing processes and features
• Ability to enhance and build new processes, features, and applications
• Proficient in design discussions, review sessions, and prototyping
• Experience with successfully integrating data between various systems and automate its flow
• Ability to ensure the scalability and quality of code
• This role will require a unique blend of research, organizational skills and logical problem solving

Company Insights
Since 1992, Source One has been and is a premier procurement services provider and strategic sourcing consulting firm. Our team of spend management and category experts support best-in-class organizations by ensuring their procurement and sourcing capabilities are optimized and that they are getting the most value at the best possible price from their suppliers. Simply put, we help our customers save money by renegotiating existing contracts, streamlining and optimizing processes, and acting as decision support for their procurement and sourcing needs operating under three main verticals: IT & Telecom, Marketing, and Supply Chain.

As a group of out-of-the-box thinkers and motivated individuals, we are always eager to have new members to the team to gain fresh ideas and insights for continuous process improvement and growth.

We take pride in recruiting, developing and retaining highly talented individuals. In addition to the competitive salaries offered to our full-time employees, we provide an attractive vacation policy and benefits which include access to a 401K plan and disability, life, and medical insurance. Please visit us on the web at www.sourceoneinc.com.
 
Interested in a career at Source One? Here’s how to apply:
Please apply on our web portal: http://jobs.sourceoneinc.com/

We ask that you make sure to include your salary requirements. Please do not contact anyone at the company directly.

Supporting client onboarding processes to ensure key deliverables are met. Participate in client and financial professional meetings pertaining to both plan and payroll set up. Assist with conversion and translation of financial and demographic data to ensure accurate and timely transition of plan assets and establish recordkeeping on Ascensus platform. Demonstrate a high level of client satisfaction to Plans and Alliance Partners. Job Functions, Essential Duties and Responsibilities * Manages assigned tasks effectively to meet or exceed departmental service goals and partner specific service levels for quality and timeliness. * Provides clear external and internal communication to clients, financial professionals, and TPA's, Installation Coordinators, and Quality Assurance associates regarding key events and functions pertaining to plan onboarding. * Coordinates with plan sponsor and financial advisor collection of required compliance information including but not limited to: * Participate in interactions with prior record keepers and/or clients as they complete the onboarding process to ensure all required testing and Form 5500 documentation is complete. * Communicate missing information to applicable externals parties regarding data necessary to complete the first year Compliance Testing and 5500. * Ability to reconcile reports from prior record keeper to prepare financial schedules required for Form 5500 and Compliance Testing in the first year. * Demonstrates knowledge of annual Compliance Testing (ADP/ACP, 410b).415 402(g)), 5500 filing process, and Top-Heavy testing. Lead or support annual post mortem analysis for functional tasks. * Successfully monitor follow-up on assigned items, including seeing problems to resolution and closure. Escalating client trends or issues to appropriate parties. * Train other associates on all responsibilities and identified as pertaining to compliance and first year end readiness. * Performs updates to various internal tracking systems to ensure accurate tracking of installation milestones. * Monitors internal department's completion of tasks, within the implementation plan, by the scheduled date. * Proactively escalates potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability. * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist with other tasks and projects as assigned Experience, Skills, Knowledge Requirements * Bachelor's Degree or 1-2 years of industry experience in financial services or retirement services environment. * Outstanding client focused background, demonstrated experience working in a high paced environment * Efficient knowledge of ERISA, DOL, IRS Regulations, and plan documents. * Excellent Time Management and Prioritization Skills. * Excellent Written and Oral Communication Skills. The ability to communicate effectively (clear, concise, and professionally) with all levels within the Ascensus organization and with external Ascensus clients. * Outstanding Computer Literacy with Recordkeeping Systems and Trust Systems. * Excellent Knowledge of MS Office Software Applications, especially Word and Excel. * Excellent Analytical and Problem Resolution Skills. * Ability to work in a team environment to ensure the common goal of providing exceptional customer service. * Ability to react to change productively and handle other essential tasks as assigned. * Ability to work well under pressure with multiple priorities and deadlines in a high stress environment. * Ability to work in a fast-paced environment, handling multiple priorities. * Ability to work overtime to meet the needs and cyclical trends of the business organization. We are proud to be an Equal Opportunity Employer Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 6 million Americans save for retirement and college. Ascensus is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Ascensus also takes affirmative action to employ, and advance in employment, qualified women, minorities, and covered veterans. Ascensus also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws

NexDine is an exciting dining services company for people seeking career challenge and growth! Because of our continuing growth and expansion, NexDine is always looking for talented and passionate team members! At NexDine, we understand that our people make us a leader in dining services. We pride ourselves in cultivating a company culture that guides, instructs, and empowers every NexDine team member to achieve their best. That being said, we're looking for an experienced and friendly Cashier / Cafe Worker to join our private school cafe team in Fort Washington! Cashier / Cafe Worker Hours/Schedule: 7:00am - 3:00pm Convenient Monday through Friday schedule! Enjoy your nights and weekends off!! The Cashier / Cafe Worker is the front of the house representative of NexDine. Customer service must be exceptional along with experience using the point of sale system. Cashier / Cafe Worker candidates must be a team player, friendly and the ability to multi-task! * Employment is contingent upon passing an extensive background screen* Cashier / Cafe Worker Responsibilities: * Operate point of sale system and keep assigned area fully stocked and clean * Assist students and staff and answer questions in a friendly manner * Follow all established procedures for documenting errors in cashing procedures * Set up, break down, stock, replenish and maintain cash register station * Assemble snacks and stock coolers according to facility policy, food preferences and client orders * Prepare cups, condiments and eating utensils for meals * Perform all assigned side work to include replenishing condiments and restocking side stands * Help with the preparation of catering orders or other preparation duties * At end of shift, the Cashier / Cafe Worker will help clean and restock the cafe Cashier / Cafe Worker Requirements: * Prior experience using a point of sale system in similar (school) setting * Must have excellent customer service skills and must be dependable * Must be able to pass an extensive background screen I firmly believe that our people are the most important asset we have. Everyone has heard me say Our people are my #1 priority which is the simple belief that ONLY our people can make our customers and clients love us. I know if we take care of our people, they will take care of our customers. -David Lanci, NexDine CEO NexDine is an Equal Opportunity Employer and participates in E-Verify

Overview We are North America's leading security services provider with over 200,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted! We have great part-time and full-time positions available! Start your phenomenal career with Allied Universal today! Job Description This position is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. * Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day; * This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments; * Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized; * Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs; * Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed; * Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests; * Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner; * Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director; * Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management); * Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support; * May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Minimum high school diploma or equivalent required. Some college education or business classes desirable; * Minimum 3 – 5 years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required. Experience in scheduling, operations or other functions of security industry a plus; * Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty; * Current state driver's license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required; * Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required; * Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email a considerable plus; * Professional, articulate and able to use good independent judgment and discretion; * Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently; * Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required; * Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response. PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT: * While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via telephone), and be able to read computer screens, correspondence and reports; * The employee must constantly walk, stand, reach with both hands and arms, and may drive a vehicle. The employee may occasionally lift and/or move up to 40 pounds. May be required to climb stairs, ladders or ramps on a regular basis. May require periodic running. Must be able to perform these duties in the event of a security or emergency situation and be able to take a leadership role in assisting others to perform these functions; * The job is generally performed in various environments, including outdoors, in parking structures, and in office settings, and the employee may be subject to adverse conditions such as rain, cold or heat for extended periods of time; * The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, etc.) and telephones, but occasionally may be above-normal for portions of the shift; * The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities; * Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Closing EOE/Minorities/Females/Vet/Disability Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. Requisition ID 2019-335443

Source One, a Corcentric company, is in search of energetic, self-motivated individuals to join our team in the Greater Philadelphia area. If you enjoy working with team members who are achievement-oriented, take initiative, and exude professionalism, responsiveness and adaptability, you may be the person we are seeking to support our billing department and consulting group. The Billing Analyst and Administrative Support Lead is accountable for executing the monthly billing cycle for clients. While this position requires tactical billing tasks, the nature of the role is one of high visibility, coordination and problem solving, where you will have the opportunity to interact directly with team members, suppliers, and clients. Having strong communication and analytical skills are key attributes to this role.
 
What Will I Do?
The position's main responsibility is to create and maintain invoices for multiple clients using Microsoft Excel and our ERP billing system, Navision. We will provide training on using the ERP system.  This position will involve heavy use of Microsoft Excel, Word, and Outlook and requires excellent verbal and written communication skills. You will be required to communicate with suppliers, customers and staff members and use all facets of Excel on a daily basis.
 
You will analyze and audit customers’ invoices, and enter and manipulate data in Excel on a monthly basis. You will be required to extract data from multiple sources, including physical invoices, websites, databases and PDF documents, and validate that data against prior documents. Within Excel you will use your own formulas and organize your data to derive information for the creation of invoices for our clients.
 
The role includes acting as an administrator for our collaboration and time tracking tools which can include entering new data, developing and running customized reports, and providing insight into effective tool use across the organization. You will be maintaining a database for document tracking and coordinating with the consulting team to ensure standard reports are completed on a timely and accurate basis. As required, you will conduct contract analysis including rate card, terms and conditions evaluation, and entry into a database in support of the consulting group.
 
The position also involves light HR recruitment responsibilities including coordinating and communicating with candidates and team members for initial screenings. Also, this position includes providing administrative support organizing and scheduling efforts for general office management, clients, and the consulting group. This can include arranging catering needs, meeting facilities, and attendees. There will also be requests for supporting group travel arrangements utilizing our travel tool. We will provide training on the travel tool. You will be asked to screen and direct incoming phone calls to appropriate team members, and provide light office duties and supportive tasks as needed.
 
Who Should Apply?

Education & Experience

• Bachelor’s or Associates Degree required
• Strong data analysis skills
• Two to three years of previous work experience in a similar function with increasing responsibilities
• Proficient in Microsoft Office Suite (PowerPoint, Word, Outlook, and Excel), and have strong internet research abilities
• Have the aptitude to learn new software programs quickly

Knowledge & Skill Requirements

• Adept at working on multiple, complex projects simultaneously with frequent interruptions and the ability to see projects to completion with limited supervision
• Able to maintain confidential information
• Able to work independently and in a team environment
• Excellent communication skills, both written and verbal, with impeccable attention to detail
• Maintain a professional demeanor and have the ability to assertively managing multiple priorities with team members
• Strong organizational and time management skills

 
Company Insights
 Since 1992, Source One has been and is a premier procurement services provider and strategic sourcing consulting firm. Our team of spend management and category experts support best-in-class organizations by ensuring their procurement and sourcing capabilities are optimized and that they are getting the most value at the best possible price from their suppliers. Simply put, we help our customers save money by renegotiating existing contracts, streamlining and optimizing processes, and acting as decision support for their procurement and sourcing needs.
As a group of out-of-the-box thinkers and motivated individuals, we are always eager to add new members to the team to gain fresh ideas and insights for continuous process improvement and growth.
 
We take pride in recruiting, developing and retaining highly talented individuals. In addition to the competitive salaries offered to our full-time employees, we provide an attractive vacation policy and benefits which include access to a 401K plan and disability, life, and medical insurance. Please visit us on the web at www.sourceoneinc.com.
 
Interested in a career at Source One? Here’s how to apply:
Please apply on our web portal: http://jobs.sourceoneinc.com
We ask that you make sure to include your salary requirements. Please do not contact anyone at the company directly.
 

Overview We are North America's leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. In fact, over 65% of our managerial positions are filled by internal candidates. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules! Start your phenomenal career with Allied Universal today! Job Description Allied Universal Services is currently searching for a Professional Security Site Supervisor in Horsham, PA! The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range. Supervisory Responsibilities * Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates * Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.) * Assures that employee grievances are heard with help from appropriate branch or region HR support employees * Assists with the communication of policies, company announcements and job openings * Provides the basis of a great place to work by treating staff with respect Enforcement of Contract Standards * Helps Operations Manager identify, meet and exceed the needs of the customer * Meets all contractual scheduled hours with a minimum of unbilled overtime * Coordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel * Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations * Performs account audits and off-hour visits, completing required documentation * Manages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists Administrative Management * Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures * Prepared to participate in unemployment hearings * Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management * Enforces Allied Universal's policies as outlined in the handbooks and executive memos Physical and Mental Functions: * Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet) * Climb stairs, ramps, or ladders occasionally during shift * Occasionally bend/twist at waist/knees/neck to perform various duties * Occasionally lift or carry up to 40 pounds * Run as needed * Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks * Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination * Work in various environments including adverse outdoor conditions such as cold, rain or heat; * Constant mental alertness and attention to detail required while setting priorities and following up on assignments Qualifications/Requirements: Qualified applicants for the Security Site Supervisor position will meet the minimum requirements, as described below: * High school diploma or equivalent required * At least 21 years of age * Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines * Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills * Must be able to read and understand all operating procedures and instructions * Must be able to obtain a valid Guard License as required in the state for which you are applying * As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver's Record check * As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty * Must display exceptional customer service and communication skills * Remain flexible to ever changing environments; adapt well to different situations * Intermediate computer skills to utilize innovative, wireless technology at client specific sites * Ability to maintain satisfactory attendance and punctuality standard; * Neat and professional appearance * Ability to provide quality customer service * Ability to handle both common and crisis situations at the client site, calmly and efficiently * Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones * Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. * SAJ Requisition ID 2019-335231

Geek Squad Consultation Agent BrandGeek Squad Geek Squad Consultation Agent Our Agents are the first point of contact for clients and command the check-in and check-out experience of client devices. They ask the right questions, listen to client needs, take detailed notes, and partner with our Advanced Repair Agents to fully resolve the issue. It's the Consultant Agent's mission to ensure no client is ever left unserved or underserved. Responsibilities include: * Positively engage with the client during the check-in and check-out process * Ask probing questions, listen and record details, and offer an accurate time estimate for next steps * Monitor queues and provide status update to clients * Clearly communicate with team members * Support Geek Squad efforts to protect the world, one device at a time Basic Qualifications: * Experience actively using and learning about customer electronics * Ability to work successfully as part of a team * Strong ability to prioritize and multi-task in a fast-paced environment * Ability to work a flexible schedule inclusive of holidays, nights and weekends

Job Number: 1954290BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 045 : Mid-Atlantic Address Line 1: 1033 Easton Rd City: Willow Grove State: Pennsylvania Zip Code: 19090 Career Preview To learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us. FedEx Office Career Preview Position Summary The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues General Duties and Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) * Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers * Manages production flow to ensure all production orders are done right and on time * Takes customer orders, giving pricing information, performs consultative selling to customers, and and recommends FedEx Office products and services tracks and logs all production jobs * Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management * Sets up complex orders and performs multiple tasks at the same time * Responsible for ensuring quality during and after production process * Ensures communication among shifts * Coordinates pick-up and delivery of customer orders * May provide leadership to team members on an assigned shift * Assists in the training of store team members * Collates, sorts and organizes customer orders * Operates the Point of Sale terminal (POS), handles financial transactions and makes change. * Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits * Follows instructions of supervisors and assists other team members in performing store functions * Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures * Secondary responsibility for coordination of all shipping related services and activities, to include: * Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates * Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services * Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies * Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels * All other duties as needed or required Minimum Qualifications and Requirements * High school diploma or equivalent education * 2+ years of specialized experience * Excellent verbal and written communication skills * For new hires, must meet all FedEx Office employment qualifications in force at time of hiring * For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook Essential Functions * Ability to stand during entire shift, excluding meal and rest periods * Ability to move and lift 55 pounds * Ability, on a consistent basis, to bend/twist at the waist and knees * Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members * Ability, on a consistent basis, to perform work activities requiring cooperation and instruction * Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure * Ability, on a consistent basis, to maintain attention and concentration for extended periods of time * Ability, on a consistent basis, to work with minimal supervision * Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Quality Driven Management (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.) * Suggests areas for improvement in internal processes along with possible solutions * Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility * Applies Quality concepts presented at training during daily activities * Supports FedEx Office Quality initiatives EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. FedEx Office encourages all qualified applicants, including those with criminal histories, to apply for any open position. America's military veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@fedex.com.

Technician/Agent. Geek Squad Advance Repair BrandGeek Squad Our Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out. Key Accountabilities: * Perform diagnostics and navigate requested and recommended repairs in a timely fashion * Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices * Partner with other team members to ensure proper documentation of client requests * Support Geek Squad efforts to protect the world, one device at a time Basic Qualifications: * 6+ months experience diagnosing, troubleshooting, or repairing technology products * Experience actively using and learning about consumer electronics * Strong ability to prioritize and multi-task in a fast-paced environment * Ability to work a flexible schedule inclusive of holidays, nights and weekends