Electronic Funds Transfer Coordinator Job Description Sample
Senior Manager, Funds Transfer Pricing Risk Oversight
Chicago - IL, IL150SW, 150 S Wacker Dr, 60606-4111
We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of 'own your tomorrow' every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
The Liquidity Risk Oversight Function is situated within the Financial Risk Management (FRM) department under the Corporate Risk Management (CRM) organization. The team's primary function is to provide independent oversight and effective challenge of the firm-wide liquidity risk management processes. The team has also recently expanded its responsibilities to provide independent oversight on the firm's Funds Transfer Pricing (FTP) and Return on Allocated Capital (ROAC) processes. This newly created role will lead this initiative. This is an individual contributor role reporting into the Managing Director of Liquidity Risk Oversight.
What you'll do:
Assist in building the project plan to provide independent oversight on FTP and ROAC processes from a 2nd line perspective
Provide independent analysis and effective challenge on the FTP (funding risk and contingent liquidity risk) and ROAC (capital allocation) methodologies
Evaluate whether the firm's risk-taking incentives align with risk management and strategic objectives
Conduct gap analyses of current state against applicable Regulatory Guidance (i.e. SR 16-3 Interagency Guidance on Funds Transfer Pricing Related to Funding and Contingent Liquidity Risks)
Build analytical tools to understand month over month variances in actual results
Identify industry best practices and seek whether to apply to Schwab
Aid in the preparation of presentation materials for senior management risk committees
Lead or partner on ad-hoc projects and analyses for the Liquidity Risk Oversight Function
What you have:
The Senior Manager of Funds Transfer Pricing Risk Oversight must be familiar with analytical methods and techniques, have great partnership skills coupled with an ability to challenge, and be proficient in using technology to query databases and prepare documentation for senior management.
The following qualifications are required:
Bachelor's degree in Finance or business related field
3+ years of funds transfer pricing experience (Treasury, Risk Management, Regulatory Agency, Consulting)
Strong understanding of a financial institution's balance sheet and income statement
Excellent communication and interpersonal skills, ability to interact cross-functionally
Strong process orientation and analytical skills
Self-motivated, able to multi-task, perform under strict deadlines, and able to develop new processes
The following qualifications are preferred:
A Master's degree in Business, Finance, or other related field
CFA or other related certification
Knowledge of regulations pertaining to Funds Transfer Pricing (SR 16-3)
Experience creating presentations for executive audiences
What you'll get:
Comprehensive Compensation and Benefits package
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab.
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.
Job Specifications Relocation Offered?:NoWork Schedule:DaysLanguages:English - spoken
Current Licenses / Certifications:NoneRelevant Work Experience:Analyst/Strategy-2-5 yrs, Financial Services-6+ yrs, Accounting and Finance-2-5 yrs, Analyst/Strategy-6+ yrs, Accounting and Finance-6+ yrs, Financial Services-2-5 yrs, Regulatory, Banking-6+ yrs, Risk Analysis, Banking-2-5 yrs
Position Located In:IL - ChicagoEducation:BA/BSJob Type:Full Time
Activation Date: Thursday, June 14, 2018
Expiration Date: Monday, July 16, 2018
Production Support - Funds Transfer
Funds Transfer Operator
The Bank Operations team is seeking a Funds Transfer Operator. The successful candidate will be responsible for:
Processing incoming and outgoing wire transfers on the Federal Reserve Bank FedLine Advantage system.
Back-up support for producing global customer payments, which includes USD and other currencies, via check and EFT through select payment applications.
Transmission and receipt of ACH files.
Petty Cashier duties and assistance with other Bank Operations functions as needed.
Bachelor's degree highly preferred.
Domestic and International Funds Transfer experience preferred.
Experience with FedLine Advantage or comparable funds transfer system a plus.
Excellent attention to detail and executes responsibilities with a sense of urgency and follow-through.
Accurate data entry skills.
Demonstrates ability to prioritize and manage multiple assignments in a fast-paced environment with strict deadlines.
Must work well in a team environment.
Ability to work overtime, with or without notice.
Experience in Private Banking/Wealth Management and exposure to foreign exchange a plus.
Mutual Funds Operations Coordinator
Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information.
Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.
Regular or Temporary:
Language Fluency: English (Required)
1st shift (United States of America)
Please review the following job description:
Serve the financial advisors, client service associates, and correspondent firms by performing various mutual fund functions such as trading, settlement, networking, reconciliation, transfers, and others as needed.
Essential Duties and Responsibilities:
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1.Enter mutual fund orders and trade corrections in an accurate and timely manner to avoid monetary loss.
2.Process mutual fund transfers between contra firms and mutual fund companies.
3.Maintain mutual fund updates to ensure the firm's operating system is set up properly for trading activity.
4.Reconcile differences between customer accounts, firm general ledgers and suspense accounts.
5.Work daily mutual fund reports and provide reconciliation reports to management for review and approval.
6.Process mutual fund networking change requests.
7.Provide support and training to financial advisors, client service associates, and correspondent firms.
8.Field phone calls from mutual fund companies regarding various mutual fund processes.
9.Assist in training other department associates as needed.
10. Review and update departmental policies and procedures on a periodic basis.
11. Adhere to the regulations and guidelines established by Financial Industry Regulatory Authority (FINRA), Securities & Exchange Commission (SEC) and other regulatory bodies.
12. Stay abreast of industry changes.
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.Associate's degree in a business-related field or equivalent education and related training/experience
2.Ability to work in a fast paced, professional team environment independently
3.Attention to detail with emphasis on accuracy and quality
4.Excellent verbal and written communication skills
5.Strong mathematical skills
6.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
7.Ability to travel, occasionally overnight
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Federal & State Funds Compliance Coordinator
The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child—in every school and every neighborhood—has access to a world-class learning experience from birth, resulting in graduation from high school college and career-ready. The Federal & State Funds Compliance Coordinator is responsible for coordinating Office of Diverse Learner Supports and Services (ODLSS) activities with regard to documenting and analyzing the department's student-based health services for Medicaid, Head Start and other reimbursement and compliance purposes. The Coordinator reviews and validates service capture claims data, creates utilization reports for management, designs process improvements for Related Service Providers (RSPs) and Special Education Classroom Assistants (SECAs), performs data quality control and is the primary point of contact to provide comprehensive analysis to ODLSS Executive Management and the Medicaid Steering Committee.
The Federal & State Funds Compliance Coordinator will be held accountable for the following responsibilities:
Analyzing ODLSS service capture data to monitor compliance with Individualized Education Plans (IEPs), to assess labor allocations, and to monitor RSP and SECA compliance with service capture requirements
Developing and implementing quality assurance practices to improve the accuracy and completeness of ODLSS data
Resolving administrative errors and missing documentation (e.g., missing dates of service or inadequate supporting documentation) within the ODLSS data prior to CPS' initiating billing activities
Supporting the creation of ODLSS management reports, and using reports on an ongoing basis to identify process improvements and data quality or compliance issues.
Coordinating and tracking ODLSS actions to improve service capture compliance and correct common errors, which may include liaising with other ODLSS managers and developing communications
Supporting the creation of training materials to assist ODLSS in training RSPs, SECAs, and other employees about service capture requirements and best practices
Liaising with other CPS departments involved in Medicaid processes, including Finance, Grants, Enrollment, Transportation, and Nutrition Services, as needed
Liaising with CPS Medicaid vendors to support billing operations and correct issues; this includes attending monthly meetings with those CPS vendors as assigned
Supporting CPS Finance and CPS vendors in validating and resolving denied claims, failed/unsubmittable claims, and eligible claims
Tracking outstanding ODLSS issues with the Medicaid reimbursement data, processes, or procedures
Recommending efficiencies to increase compliance, maximize reimbursement opportunities, and improving the efficient allocation of resources
Developing and implementing a process for matching Medicaid claims to the RSP and SECA service provider
Supporting other issues as determined by management.
In order to be successful and achieve the above responsibilities, the Compliance Coordinator must possess the following qualifications:
Exceptional analytical, quantitative, and critical thinking skills
Knowledge of financial or compliance reporting
Ability to work on a team that involves stakeholders from multiple departments
Ability to identify problems and solutions, and experience making recommendations regarding process improvements
Excellent writing and communication skills
Type of Education Required:
- Graduation from an accredited college or university with a Bachelor's degree.
Type of Experience and Number of Years:
The ideal candidate will have 4 years of combined prior experience with: labor or data analysis, financial compliance reporting, school-based health services, and state and federal Medicaid programs.
At minimum, candidates must have 2 years of experience with at least one of the following: labor or data analysis, financial compliance reporting, school-based health services, or state and federal Medicaid programs
Knowledge, Skills, and Abilities:
Excellent time management, organizational skills and must be self-directed and self-motivated
Thorough knowledge of Microsoft Office and Google Suite
Wire Transfer Coordinator I
Performs all operational support duties of the Domestic Wire Transfer Department utilizing the PayPlus system while ensuring regulatory compliance and risk management policies and procedures are upheld. Processes all incoming and outgoing wires for Fulton Financial Corporation.
Provides customer service and technical support via telephone calls, emails, and secure messages to customers and internal personnel, while ensuring regulatory compliance policies and procedures are upheld. Responsible for a variety of routine daily tasks and participates in special department projects.
Position is located in East Petersburg, Pa (near Lancaster)
Hours are a rotating schedule either 7:30 a.m.
4:00 p.m. or 10:00 a.m.
Responsible for processing of all incoming and outgoing domestic wire transfers by following all departmental procedures and the Electronic Banking Policy. Monitoring the Pay Plus automatic wire system and reviewing the exception queues.
Analyze exceptions closely to determine appropriate processing using department guidelines. Using password authentication for wire release. Confirming funds availability, releasing wires only after all risk procedures have been followed. Handling dual entry process of submitting the wire request by either creating the wire request or verifying the original input for accuracy.
Supports internal and external customers by providing technical support to branch and department wire system. Provide technical support to external customers using the corporate system.
Monitor case workflow system and respond to inquiries needing research within departmental guidelines. Monitoring department email and responding in a professional and timely fashion. Monitors receipt of all branch wire request forms and corresponds with branch as necessary. Review for completion and maintain on G drive per wire department procedures.
Monitors the wire system's Office of Foreign Assets Control queue and analyzes data to determine potential matches. Escalates possible violations to Bank Secrecy Act. Works with customers to provide additional information required to determine validity of transaction.
Responsible for Start of Day and End of Day procedures for the wire system including starting or stopping various programs and connections. Balancing the Federal Reserve totals and Signature posting files.
Verifying previous day's files were transferred to Payments Archive and Research Center. Alternate start times based on department business needs for start of day and end of day processing.
High School Diploma or equivalent experience. Specialty: Does not apply at this level of education. (Required)
1 or more years Banking. (Required)
EEO Statement Fulton Financial Corporation ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Registered Nurse (Rn) Transfer Center Coordinator - Nights
With more than 110 sites across Central Texas, St. David's HealthCare includes seven of the area's leading hospitals and is one of the largest health systems in Texas. The organization was recognized with a Malcolm Baldrige National Quality Award—the nation's highest presidential honor for performance excellence—in 2014. St. David's HealthCare is the third-largest private employer in the Austin area, with more than 8,700 employees.
St. David's HealthCare is a unique partnership between hospital management company HCA and two local non-profits—St. David's Foundation and Georgetown Health Foundation. The proceeds from the operations of the hospitals fund the foundations, which, in turn, invest those dollars back into the community. Since the inception of St. David's HealthCare in 1996, more than $269 million have been given back to the community to improve the health and healthcare of people in Central Texas.
The ONE CALL Center Transfer Nurse is responsible for triage of patients to an appropriate HCA Central & West Texas Division hospital through IP and ED transfers and Direct Admissions.
Responsible for accepting and tracking all hospital patient transfers and transports. Must be proficient in EMTALA and document all transfers on transfer intake sheet.
The Transfer Nurse is responsible for completing the feedback loop regarding successful/unsuccessful patient transfer to receiving facility and any status changes during that transfer
Communicates with physicians and their offices and outlying facilities if bed placement of a specific patient will be problematic. Uses critical thinking skills to determine the best course of action which will be satisfactory to the patient, the physician, and the hospital.
Works collaboratively with other team members as required to develop and implement the plan of care.
Consults with on-call physician and/or urgent care physicians on patient care and advice when appropriate.
Establishes and maintains a high degree of awareness and knowledge of each CWT Division hospital's medical staff, services, and specialty services.
Makes suggestions and utilizes creative thinking and acquired knowledge to assist in assessing situations and improving department decision-making and action.
Proficient in running Teletracking, Bed Management and other Call and office-oriented systems as needed.
Provides assistance in maintaining accurate database of information.
Assists in data collection, monitoring, evaluation, and analyzing of triage problems for the purpose of developing and implementing protocols, policies and procedures.
Exhibits excellent customer relationship skills, including telephone and personal contact with all of the call center's internal and external customer groups, i.e.,CWT Division hospitals, referral hospitals, clinics, physicians and their office staffs, EMS, etc.
Deals effectively with unsatisfied customers using STUDOR principals.
Confidentiality is maintained in sensitive situations or when dealing with classified materials.
Transfer Center, Access Center, Call Center, Emergency Room, ER, Emergency Department, Emergency Dept, Emergency Services, ED, Critical Care, Intensive Care, ICU, CCU, CVICU, MICU, SICU, NTICU, Medical Telemetry, Med-Tele, Medical Surgical, Med-Surg, Step-down, Stroke, Neuroscience, Neuro, Trauma, Cardiac, Telemetry, Cardiology, Vascular, Progressive Care, PCU, Intermediate Care Unit, IMU, IMCU, IMC, Perioperative Services, Surgery, Operating Room, OR, CVOR, PACU, Recovery, Same Day Surgery, SDS, Pre/Post-Op, Endoscopy, Post Op, Surgical, Cardiac Catheterization Lab, Cath Lab, IR, Interventional Radiology, CCL, Women Services, CDU, Clinical Decision Unit, Observation Unit, Obs, Chest Pain, ED Holding, Urgent Care, UCC, Freestanding, FSED, FSER, House Supervisor, Case Management, Case Mgmt., Case Manager, Case Mgr., Trauma, GI Lab, Float Pool, PICU, Neonatal, NICU, Informatics
Required: Current Texas RN licensure
Required: Graduation from an accredited ADN or Diploma program
Minimum 2 years ER, acute care experience or critical care experience
5 years of Med Surg experience
3 years of Case Management, House Supervisor, IMC/Tele, OR or Pre-Op experience
Previous telephone triage experience preferred
Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary
Ability to self manage by taking responsibility to initiate, assess and take action
Ability to function calmly in stressful situations
Knowledge of CWT Division hospital services lines and clinical capabilities
Proven basic typing skills, 30 wpm
Basic personal computer skills
Positive, enthusiastic, helpful personality
Customer service oriented
Physical requirements include the ability to sit for extended periods of time and work in a confined space
Registered Nurse (Rn) Transfer Coordinator Generalist
TriStar Transfer Center
- Madison, TN
The TriStar Transfer Center offers local healthcare providers a single point of access to quickly and effectively facilitate the transfer of patients to a TriStar Health facility.
TriStar's Transfer Center is seeking a Transfer Coordinator Generalist to work Full-Time (9:00 am
- 9:00 pm).
The Transfer Coordinator Generalist coordinates the transfer and acceptance of patients for all facilities within the markets served.
The position collects clinical information relative to a transfer request and then facilitates the transfer by matching the patient's clinical needs to the facility with bed capacity and service capability. Admission screening utilizing approved admission criteria (Ex.: Interqual) may be used to assist with appropriate admission status and patient placement consistent with each facility's current policy and procedure.
The position works in collaboration with multiple departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff.
The position works closely with the Bed/Capacity Coordinator and leadership team at each facility to identify, trend, and report barriers to patient throughput.
- Graduate of an accredited school of Nursing; BSN preferred
Training / License / Certifications:
Current licensure as a Registered Nurse in the State of Tennessee
Current CPR Certification
Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making.
Ability to establish and maintain collaborative and effective working relationships.
Ability to communicate effectively in oral, written, and electronic formats.
Ability to manage multiple tasks simultaneously.
- Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred)
Apply Online Today to join this great Transfer Center Team!
Transfer Center Coordinator (Prn) - Rotating Shifts
The Transfer Center is a service available 24 hours a day, seven days a week to help facilitate urgent/emergent transfers to Dartmouth-Hitchcock Medical Center (DHMC).
Facilitates all communications with providers, staff and transporting agencies.
Acts as a customer service representative taking appropriate steps to meet the needs of the callers.
Responsible for working to improve relations with referring providers, interacting with multiple departments in order to ensure quality care to patients.
Maintains accurate and timely documentation, relating to all calls; assists in maintaining database.
Follows up with referring and receiving providers to gather feedback and ensure a seamless process.
Escalates issues and communicates appropriately with Transfer Center RN and/or Director as appropriate.
Performs other duties as required or assigned.
High school graduate.
Medical terminology required or equivalent experience working in the medical field.
Previous experience in a healthcare environment preferred.
Computer capability and electronic system data entry skills required.
Exemplary interpersonal communication skills and demonstrated team player skills required.
Must be capable of performing work in a multitasking environment and retain detailed information.
Transfer Coordinator II- Paramedic
Community Health Systems
("CHSPSC, LLC") is one of the leading operators of general acute care
hospitals. The organization's affiliates own, operate, or lease more than 100
hospitals in 20 states, with an aggregate of approximately 21,000 licensed
beds. The consolidated organization owns and leases community hospitals that
offer quality, cost-effective healthcare including a range of inpatient medical
and surgical services, outpatient treatment and skilled nursing care. In
over 60 percent of the markets served, CHS-affiliated hospitals are the sole
provider of healthcare services.
CHSPSC, LLC seeks a Transfer Coordinator II- Paramedic for its Franklin, TN, headquarters’ Access Transfer Center team.
The Transfer Coordinator II (Paramedic) coordinates
the acceptance of patients in the CHS system.
The Coordinator performs initial admission screening and acceptance
using approved clinical criteria to assure patient acceptance and admission are
consistent with current policy and procedure.
The Coordinator works in collaboration with multiple departments within
the hospital and facilitates relationships with facilities, physicians and
nursing staff. The Coordinator will
work closely with the Bed/Capacity Coordinator to identify, trend and report
barriers to patient throughput. Essential
Duties and Responsibilities:
Coordinates all components related to the admission/transfer or
consult of emergent, urgent and elective patients into an accepting
facility from referring hospitals, clinics, urgent care clinics and
physician offices with guaranteed appropriate level of care and timely,
appropriate mode of transport.
Systematic processing of patient acuity and expert level of
clinical decision making, to facilitate the patient flow through the
continuum of care.
Ability to document and prioritize patient information to
formulate an accurate picture of the patient and his/her condition for
accepting physicians, nurses or other healthcare workers.
Stays up to date with all departmental procedures, policies and
communications to ensure adherence of appropriate process for final
Assign Transfer Priority Level for triage / transport of patients
to prioritize bed and transportation resources.
Maintain Access Center data collection and provide feedback to
referring facility on patient transition and outcomes.
Demonstrates Knowledge of human growth and development,
assessment, range of treatment and care of patients of all ages of
Screens admissions, using approved criteria, for appropriateness
of level of care orders and bed assignments. Educates nurses, physicians and
ancillary staffs in level of care and admission/transfer issues/
Through effective and professional communication, acts as a
liaison between and with physicians, patient / family, hospital staff and
patient care areas, outside agencies in an effort to promote efficient
Demonstrates knowledge of regulatory requirements, EMTALA, CHS
Ethics and Compliance policies and quality initiatives. Monitors self-compliance and implements
process changes to ensure compliance to such regulations and quality
initiatives as they relate to the provision of Access Center functions and
Bed Management Services.
Tracks and trends barriers to patient flow, makes recommendations
and develops action plans to improve processes and systems. Flags call for Access Center leadership
to review and escalate issues to outside Administrative Leadership.
Adheres to established policy and procedure and standard of care,
escalates issues through the established Chain of Command in a timely
Maintains current and accurate information in Electronic Health
Facilitates collaborative Capacity Management at facilities
Facilitates patient throughput with an ongoing focus on quality,
efficiency and exceptional customer service.
Coordinate with Bed / Capacity Coordinator for timely transfer,
appropriate bed assignment and to ensure the patient’s information is
accurate and viable.
Competent in the application of Medical Necessity criteria
Screens admissions, using approved criteria, for appropriateness
of level of care orders and assignment of status and bed type.
Participates in daily bed management functions and effectively
communicates resources and issues to appropriate areas of the facility
Engages in departmental “team” approach to ensure all elements
are communicated (both written and verbal) to facilitate patient
Builds relationships with nursing units, nursing managers and
Works cooperatively with all patient care areas in conjunction with
Nursing Leadership to ensure the appropriate placement of patient’s based
on priority and acuity and care/needed treatment anticipated.
Must be able to attentively listen and simultaneously type 30
Provides superior customer service with all interactions.
Ability to organize and prioritize multiple complex tasks.
Ability to work effectively with other
employees and external parties.
Access Team Leads, National Access Manager and/or National Access Director ·
Nature of Supervision Received: Minimal; individual
proceeds on his / her own, incompliance with policies, procedures and
practicing as prescribed by immediate supervisor ·
Positions Supervised: None
- Interactions with:
External and Internal Customers
Education: High School diploma, GED or equivalent
Three years of related clinical experience in an
acute care setting (ED or Critical Care Preferred). ·
Must be proficient in EMTALA. ·
Demonstrated skills in problem solving, analytical
and critical thinking, prioritization, negotiation, conflict resolution,
proactive decision making. ·
Ability to establish and maintain collaborative and
effective working relationships. ·
Ability to communicate effectively in oral, written
and electronic formats. Required
licensed Paramedic in the State of Tennessee (NREMT-P)
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