Executive Director Nurses Association Job Description Sample
Director Of Community Association Management (Aus)
RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.
RealManage is a national firm with clients and operations in 18 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.
As one of the largest (#6 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Manage all day-to-day CAM operations for a high-growth branch, including the staff of CAMs and ACAMs
Manage all new client community transitions and hand-off to a CAM after the initial two to three months of operation
Highly-effective ability to manage other Community Association Managers and Assistant Community Association Managers
Highly-effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, promoting and releasing employees as necessary
Highly-effective ability to manage a large, complex developer portfolio and manage the developer relationship as a business development manager
Ability to manage the RealManage transition process to on-board new community association clients and closely coordinate with our Client Services Group and the client community during the set-up process
Minimum 2-3 years property management /community management experience in addition to other professional work experiences that demonstrate leadership capabilities
Developer portfolio experience
Familiar with vendor management and construction and maintenance issues
Understanding of Community Association business and financial statements
Ability to motivate, cultivate and negotiate with committees
Professional verbal and written communication skills
Strong Computer Skills:
Word, Excel, Outlook and Database applications
Strong organizational and time management skills
High integrity, honesty and professionalism
Exceptionally strong customer service orientation
Commensurate with experience
Health / Dental / Vision Insurance Life / Disability 401 (k) Program
Senior Director Of Association Property Management
Provides management, direction, and leadership to ensure the properties in the portfolio group are operated in accordance with Company objectives. Responsibilities include working closely with the Association Managers, Board of Directors and developers to manage and operate the community. This position requires a thorough understanding of residential property management and the successful candidate must have the competency to serve as the "expert" on community management procedures. Equally important for this position is the Director's ability to establish and develop strong relationships between the Company and our Board member clients. Strong management, customer service, interpersonal, and supervisory skills are required. Acts as a member of the Senior Management team.
Responsible for compliance with Company guidelines and management operations as it relates to specific procedures listed herein.
Provides ongoing training and development of Connect program and ensures implementation is fully complied with by all subordinate staff.
Provides specific assistance to Association Managers in trouble-shooting specific problems on properties where additional leadership and/or training are needed, or when Board/homeowner relationships are in jeopardy.
Mentors the Association Manager with respect to Connect, property inspections, financial reporting, leadership, Board and committee relations, and contracts. Reports concerns to supervisor for follow up.
Attends management and leadership staff meetings as appropriate.
Participates in Corporate committees as assigned.
Interviews prospective managers and participates in the hiring and selection process for team members.
Provides five-star customer service at all times by attending to all calls and messages within a twenty four (24) hour period.
Acts as intermediary with owner/residents, on-site managers, and all other staff, to assist in prompt response to questions/problems, during the absence or vacation of supervisors.
Learns, embraces and integrates company's core values and leadership principles.
Actively engages in the sharing, mentoring, development and networking of the tools, projects, and learning that come from current experiences and prior history of your managed accounts.
Uses Company tools, policies, and philosophies in the job, and integrates to the team and staff.
Special projects as developed and assigned.
Supervision of Association Management Staff and Their Accounts
Directly supervises Association Managers and other association management support staff.
Coordinates and monitors service of vendors to associations.
Oversees processing of customer service requests and complaints.
Monitors violations, work orders, projects and Connect. Ensures compliance and correct use of Company technology and tools by subordinates and reports same to Board of Directors.
Schedules, attends, and coordinates all follow-up after periodic walk-through and prepares a punch list which is distributed to all attendees.
Coordinates schedules and attends Boards of Directors meetings as needed for each of their subordinates.
Reviews monthly Board of Directors packet prepared by staff for content and structure.
Attends board and membership meetings proactively, in an effort to mentor managers, create and maintain relationships with board members, and ensure client retention.
Reviews any mass mailings to the membership (budget information, newsletters, election information, etc.) produced by staff supervised.
Reviews Company reports for trending and compliance and responsible for attaining goals and adherence to Company standards of operation.
Monitors compliance with Civil and Corporation Code requirements for accounts managed by team.
Payroll processing and 100% compliance with submission deadline.
Execution of performance evaluations with 100% compliance with supervisor submission deadline. This includes the understanding of staff disciplinary and termination procedures.
Development of client retention strategy for all watch list accounts, key accounts, and other accounts as deemed appropriate by supervisor.
Understanding of contract terms, renewal dates and implementation within book of business supervised.
Understands and owns process for account on-boarding and termination whether it be voluntary or involuntary.
Conducts property visits as required and provides supervisors and Association Managers with recommendations and observations to improve the property.
Assists in reviewing budgets before they are submitted to the Board for approval.
Provides oversight, on-boarding of new staff, and training to new managers as they work through required training and ensures training compliance.
Ensures that property inspections are taking place regularly by reviewing monthly reports and providing follow-up on problem areas to ensure action taken is effective.
Reviews income statements and variance reports for all portfolio properties on a quarterly basis to ensure quality and accuracy, and addresses any concerns as appropriate.
Ensures managers are coding invoices timely by spot-checking regularly and addressing any concerns.
Reviews Connect functions on a regular basis to ensure managers are utilizing Connect to manage the property effectively, including work orders, management reports, minutes, update website news, newsletters, calendars, committee and Board lists and documents updates.
Oversees projects involving all Association Managers to ensure timely completion of certain seasonal projects, including budgets, holiday décor installation, color installation, annual meetings, etc.
Reviews all complete Board meeting packets for assigned Dallas Association Managers at least three days prior to each board meeting.
Reviews all annual meeting packets for assigned Dallas Association Managers at least one week prior to each Board meeting.
Ensures all vendor contracts and appropriate community documents are saved on S Drive and Connect.
Additional projects as assigned by supervisor or management.
Account Management Responsibilities
At times the Director will have direct oversight of a property. In this event, the Director will be responsible for all the manager duties until a new manager is assigned.
Reviews and authorizes payment of invoices.
Organizes and maintains all Association files in accordance with Company procedures.
Coordinates schedules and attends Boards of Directors meetings of directly managed accounts.
Prepares and distributes monthly Board of Directors packets for accounts directly managed.
Authors and coordinates with business center any mass mailings to the membership (budget information, newsletters, election information, etc.)
Organizes and maintains all association information (keys, landscape hot sheets, clubhouse info).
Prepares bid specifications and coordinates obtaining of bids for services as necessary at each association.
Prepares a draft budget for each association a minimum of one time per year as required.
Interacts and follows up with all Board members and homeowners regarding common area issues on each association managed.
Proficient in Outlook, Connect, CamAcct, ADP, Avid, Concur, etc.
Independent review of preliminary and final financial statements. Understands and recognizes association cash flow, able to inform Board as to negative and or positive and provides recommendations.
Proficient in delinquency and collections processes.
Proficient in Association budget preparation, review, and regulatory requirements.
Understands management contract and able to defend appropriately.
Coordinates set up of new account and pre-management as requested for accounts assigned to team supervised.
Possesses a thorough understanding of plats, ownership, and property rights.
Understands the Board election process and ability to see portfolio clients through from start to finish.
Understands the legislative process and able to educate clients on new laws.
Performance Management of Team
Performance management of all direct reports.
Influences and mentors managers that provide oversight to indirect reports, as well as influences and mentors full team.
Develops and leads with participatory involvement portfolio team meetings, all team meetings and individual manager touch-base meetings.
Uses internal and external organizational development tools, resources, and leadership team to stabilize the retention of staff members and develop career paths for those that desire growth.
Enforces the use of policies, tools and programs by staff in the day-to-day management and operations
Operating Skills, Knowledge & Abilities
Education/Training: Bachelor's degree (B.A. or B.S.) in Business or related field from a four-year college or university, or equivalent combination of education and experience. Experience with financial and accounting programs preferred.
Experience/Knowledge/Abilities: Must possess strong managerial background. Five to seven years of experience as an on-site manager managing the property or management operations, such as staff and service contracts, tenant retention and tenant improvements is preferred. Basic knowledge of Texas Statutes and Association's governing documents. A detailed individual capable of managing several tasks. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity. Strong interpersonal skills. Excellent verbal and written communication skills.
Computer literacy: Proficiency and working knowledge of Microsoft Office Applications. Strong customer service, communication and interpersonal skills required.
Association Meeting Planner - Conferences
WJ Weiser, a busy meeting planning and non-profit association management company is seeking an experienced Conference and Meeting Planner
The employer, a successful medical association and conference management firm, is seeking an experienced junior-level meeting planner to take over conference management for several existing and new client annual meetings. The Meeting Planner will be responsible for overall meeting management, budgeting, advance and onsite planning and logistics, and communication with client program's Associate and Executive Directors.
Serve as Meeting Planner for several medical and other non-profit association clients. Overall responsibility for each meeting from advance planning to on site.
Work closely with association lead and other departments to develop and manage meeting strategy, goals and outcomes.
Source venues and vendors, create accurate and detailed RFPs, evaluate proposals, conduct site inspections, make recommendations to Directors on venues that will accommodate specific program needs, and negotiate contracts for assigned meetings.
Provide/ensure high quality, effective onsite support of programs that meets the needs of the business. Planning on-site hotel logistics, including F&B, manage room blocks and assisting with hotel reservations, room sets AV, etc.
Help develop and manage detailed program budgets, control documents and tracking information for every program. Complete all required documents and follow client policies and procedures to ensure compliance and continuity of all programs.
Adhere to project timeline to meet goals and deadlines
Oversee related client projects as assigned
Bachelor's degree or equivalent
2+ years' direct work experience in meeting or conference planning experience, other than event planning.
Experience working with associations and/or medical meetings (CME) preferred.
Demonstrated organizational skills, ability to manage multiple projects and move quickly from one project to another while maintaining thorough records. Requires the ability to be flexible and balance competing priorities
Strong interpersonal and excellent oral and written communication skills are needed to successfully negotiate contracts and communicate policies and procedures to diverse audiences, and to quickly establish credibility and maintain ongoing relationships.
Sound Business Acumen. Can investigate and analyze information and make sound recommendations and ability to develop projected budgets.
Multi-tasking and the ability to thrive in a fast-paced and dynamic environment.
Remains calm under pressure and resolves problems efficiently and quickly.
Excellent written and verbal communication skills with a variety of individuals, including executive and support level client contacts
Requires the willingness and ability to travel (weekday and weekend travel is required).
Associate Executive Director - Harborchase Of Vero Beach
Internal Community Relations:
? Develops and implements community resident relations programs; solicits feedback from residents, families, and others to maintain and/or improve community hospitality and services
? Establishes effective relationships with other community department heads to ensure high quality resident care while fostering an inter-departmental cooperation.
? Oversees and monitors nursing services (if applicable) to ensure high quality nursing delivery systems
? Monitor resident care on a daily basis; conduct daily rounds; implement quality assurance programs for all departments.
? Establish positive rapport with regulatory agencies; keep updated on changes in federal, state, and local regulations
? Oversee facility management of the community
? Directs community safety and loss prevention program; monitors adherence to safety rules and regulations and takes remedial action when necessary
? Contacts the resident's family when a change in services is needed. Leads and participates in a resident/family conference to review changes in services
? Ensures a high degree of customer satisfaction
? Assist in the development of the residence's budget
? Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures
? Plans and develops operating budget within HRA guidelines
? Regularly monitors department performance and regularly analyzes the community P&L status taking corrective action when necessary
? Is prepared for and attends monthly P&L teleconferences as scheduled
? Trains community management in pertinent cost control techniques
? Directs and monitors community inventory control systems
? Responsible for managing all contracted services
? Maintain a high level of occupancy
? Oversees the recruitment, selection, retention and termination of all community associates
? Ensures adequate and effective orientation and training of community job-specific duties
? Supervises and evaluates all community managers by providing ongoing coaching and timely feedback
? Ensures that all associates meet or exceed HRA's standards of appearance, sanitation and health standards
? Establishes positive associate relations programs, recognition programs and practices
? Oversees and manages the community compensation, recommending wage increases and adjustments when necessary
? Ensures that all staff maintains and protects the confidentiality of resident information at all times
? Provides an "open door" to associates and address any concerns and grievances within a timely manner and in accordance to company standards
? Ensures the appropriate handling of on-the-job injuries as reported by associates
? Provides leadership and direction in the marketing of the residence including developing relations with local referral sources Represents the residence to the community, family members, and visitors and develop positive relations with all customers
? Encourages teamwork and promotes company philosophy
? Participates Life Enrichment activities when able
? Is prompt and able to perform the required duties of the position on a regular, predictable basis
? Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
? Becomes familiar and understands the steps for fire evacuation
? All associates are responsible for maintaining a safe and secure environment for all community residents
? Bachelor's Degree
? Current s ECC and/or CORE Training certification as required and/or Community Residential Care Facility Administration (CRCF)
? Strong leadership skills with a minimum of two (2) years' experience in supervising and management
? One to two years
? Experience using Microsoft Office and Outlook software. Mid-level typing skills required
? Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
? Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Able to manage revenue and expense budget
? Knowledge of current Federal and State laws pertaining to IL, AL, MC, SNF communities respectively
? Able to make independent decisions
? Must possess a passion to work with and around senior citizens
Community Association Manager
West Bay Club in Estero, FL is excited to announce the exceptional career opportunity of Community Association Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.
Responsible for the administration, operation and, management of all community facilities, programs and amenities. Plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first class manner, in accordance with community rules and regulations and in a manner consistent with the goals and objectives of the community and Troon. First point of contact for the Association Board on operational matters. Oversees the facilities maintenance, member services, sports (non-golf) and activities teams.
Key Responsibilities of the Community Association Manager:
Supervises hiring and management of direct employees, supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Schedules and/or reviews staff assignments to assure adequate coverage while being conscious of working within the approved budget.
Conducts frequent meetings with direct reports, aimed at communicating overall goals and ensuring that the member experience provided is of the quality desired.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Inspects community and facilities in order to determine maintenance and security needs.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.
Directs inspection of premises to detect hazards and to ensure that safety rules are posted and enforced.
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Prepares reports and insurance claims for damages to Association property, including estimated cost of repair, and causes repairs to be made in accordance with Board of Directors' approval.
Prepares posting of the agenda for meetings of the Association and committee meetings and supervises file and record management.
Ensures compliance with all Association rules, bylaws and governing documents in all dealings of the department and the Board of Directors.
Attends monthly meetings of the Board of Directors, along with any Annual or Special Meetings.
Assists in preparation of monthly financial reports and reviews same for accuracy and variance trends.
Provides a monthly management report to the GM and the Board of Directors with an update on main events/happenings, financial review of variances and recommendations, as appropriate, to enhance the community and to further enhance the residents experience.
Provides a weekly report to the General Manager briefly summarizing the week's major events.
Provides a prioritized Action List to focus on all projects/duties within the community and the assigned task holder.
Maintains a professional relationship with the General Manager, Board of Directors and homeowners, whose requests for services shall be received and recorded so that requests can be acted upon expeditiously. Any serious complaint shall be fully and promptly investigated and reported to the General Manager and to the Board of Directors.
Prepares operational procedures for activities such as fire prevention, firefighting, traffic control and parking control.
Prepares the Annual Budget to share with GM and coordinates Board Meetings.
Responsible for maintaining organization and secure keeping of blue prints, maps, plats, etc.
Must be able to perform violation inspections as needed.
Monitors compliance with Rules and Regulations and shall implement procedures for handling violations. Drafts and signs correspondence and required notices in connection with homeowners who are in violation of the Declaration and Rules and Regulations. Maintains accurate records to follow up on rule violations. Acts as liaison with counsel if legal action is required.
Solicits bids for maintenance, construction and other community projects, and participates in selection of contractors and vendors for furnishing of landscape maintenance, janitorial and maintenance services, water, electricity, gas, telephone, pool maintenance, exterminator service, repairs or reconstruction of structural improvements, preventive maintenance, and such other services deemed to be in the best interests of the Association and necessary in order to administer the Association in a first-class manner in accordance with the Declaration.
Supervises and monitors contractors rendering services to the Association.
Inspects the repair and maintenance of equipment and building components and reviews invoices to confirm work completion and contract compliance.
Reviews and approves payroll for all direct employees and reviews and codes vendor invoices before payment.
Tracks all architectural change requests by homeowners and inspects for compliance upon completion.
Communicates to the Board of Directors and homeowners, events that will affect their use and enjoyment of the Association's facilities.
Communicates to the community ideas to help it prepare and cope with weather related events.
Responsible for hurricane preparation and implementation of preparedness protocol as approved.
Responsible for ensuring that website content is up to date and relevant.
Ensures that team members follow all safety precautions and procedures while performing duties.
Any other responsibilities as assigned by direct supervisor.
Minimum Qualifications for the Community Association Manager:
- Bachelor's Degree preferred; and Two (2) to three (3) years of CAM or related business experience highly preferred.
- CAM License required.
Previous Experience in Managing Similar Communities strongly Preferred.
Outstanding customer service, leadership, communication and interpersonal skills required. Effective written and verbal communication skills are a must.
Capacity to work in a complex reporting environment with the demonstrated ability to work within a large and diverse team.
Prior supervisory and management experience.
Excellent verbal and written communication skills.
Knowledge of Microsoft Office applications.
Executive Director Of Heart & Vascular
the selection, training, monitoring, and evaluation of staff and make recommendations for promotions, disciplinary action and termination of team members.
The ED, HVS will collaborate with the cardiovascular physicians for patient treatment and scheduling efficiencies, as well as interface with a cooperative spirit with other service line leaders to provide cardiovascular patients with a seamless integration of overlapping patient care opportunities and ensure a smooth continuum of care. He/she will also work closely with the Chief Nursing Officer in relation to nursing and patient care plans and practices to influence positive procedural outcomes and streamline length of stay volumes.
With the importance of synergy across organizational lines of reporting, this person will be expected to earn the respect and establish a relationship with other key members of the management team, physicians, and staff members. It will be essential for this person to develop a strong rapport throughout the organization.
|Hospitals inpatient and outpatient cardiovascular programs are structured as separate business entities. The ED, HVS is an executive level position that will focus on the continuum of care for CV patients. This leader will provide the clinical and administrative strategic vision for the heart and vascular service line while ensuring that plans align with the tactical programming and implementation.|
The successful candidate will develop and maintain a collaborative working relationship with the physicians to ensure the cardiovascular strategic plan is achieved. He/she will be expected to strive for performance improvement with a goal to optimize outcomes and achieve recognition as a high quality program. This will include monitoring the service line performance by potentially utilizing a dashboard system or some other professional system to track relevant indicators including volume, profitability, outcomes, and patient satisfaction at a minimum.
He/she will be responsible for managing the budget for this division and be accountable for driving the growth and profitability of the service line. This individual will develop program specific business and marketing plans, evaluating the competition, market, potential revenue, costs, and operational implications to ensure continued market growth in a highly complex healthcare community with 16 acute care hospitals.
Currently, the Hospital’s outpatient cardiovascular services are offered through three catheterization (cath) labs, two Electrophysiology (EPS) labs, one IVR and one neuro IVR lab as well as non-invasive services such as ECHO/EKG and rehab services. Our medical group team consists of 24 cardiologists and 3 CV surgeons with offices in our service area.
This is a dynamic time for the cardiovascular program. The new ED, HVS will represent a key position in the organization. He/she will strive for the highest quality of patient care as the leader of the business unit. He/she will be accountable for direct oversight of business operations, process management, management development, resource utilization, and budgets. In addition, the successful candidate will lead and manage business prioritization, strategic planning, efficiency improvements, and materials management as it relates to heart and vascular patient care.
Through these efforts and collaborating with the medical staff, this leader will be expected to continue positively impacting the clinical and administrative performance of the unit and drive results to a successful outcome. This position will have critical ramifications on fulfilling Hospitals overall business strategies and objectives in regards to quality, productivity and growth. The actions implemented through this executive and his/her team will greatly impact the mission and the achievement of short and long term goals and objectives established by this dynamic and complex healthcare organization.
|SPECIFIC RESPONSIBILITIES:||The specific responsibilities expected of the ED, HVS will include the following:|
Executive Director For Home Health - Must Be RN
- Salary in the $125-135,000 range
- Comprehensive Benefit and Retirement Programs.
- This is direct hire role.
- location is metro San Diego
Who Will Be a Great Fit?
- 5+ years of experience as RN in a home health agency, primary care clinic or health facility.
- 2+ years in a leadership role
- Bachelor's degree in nursing
- Active California RN Registered Nurse license
Executive Director Senior Living
Weber Place offers varying levels of private pay rental care including independent living (104 apartments), assisted living (165 apartments), and memory care (77 apartments).
This position requires previous senior housing executive management experience. Preferably in a large continuing care community.
The Executive Director will have oversight of and responsibility for budget preparation, managing fiscal responsibilities, and associate management. The Executive Director must demonstrate and lead a team effort with all supervisory associates to ensure high quality service is delivered. Successful candidates must be organized, self-motivated, value teamwork, maintain excellent customer service, and possess exceptional leadership skills. They must also have an ability to multi-task and work in a fast paced environment.
The Executive Director must conduct business professionally and in accordance with the mission and values of our organization. We offer an excellent compensation and benefits package along with a professional work environment. Selected candidates must successfully clear all pre-employment screenings.
This individual will be passionate and flexible with a desire to embrace Senior Living and strive for excellence in everything they do.
Senior Star is an organization whose corporate philosophy is based on profound respect in everything we do, both with our associates, as well as our residents and their families.
Senior Star's mission is to Unite and Serve. We unite as exceptional stewards for seniors and those who love them, and serve as thoughtful spokespeople for senior living.
Our Values guide our way. We Commit to fiscal responsibility. Honor each customer. Embrace innovation. Enjoy what we do. Respect each associate.
At Senior Star we PROMISE to do for each other withLOVE.
Check out what working for Senior Star is all about: http://www.seniorstar.com/culture-video/
Essential Job Functions:
Responsible for Overseeing All Aspects of Community Operations
Is responsible for the following duties (not inclusive):
- Assists and oversees marketing with the goal of 100% occupancy
- Maintains positive relations with the public through external marketing
- Obtains knowledge of external competition
- Manages community personnel through turnover management, training of staff and legal compliance
- Leads a team effort with Leasing and Marketing departments with all staff
- Demonstrates and leads a team effort with the supervisory team
- Effectively communicates with employees, residents, families and guests
- Maintains good rapport with residents
- Manages the fiscal aspects of the community
- Maintains proper records and paperwork
- Recruits and encourages retention of employees
- Is actively involved with at least one civic organization
- Oversees the operations of all departments
- Regulates the quality of each department on a weekly basis
- Oversees ordering and maintaining the uniforms for each department
- Is responsible for projected occupancy, resident/family satisfaction and budgetary goals
- Develops and implements life enhancement opportunities
- Continues to challenge and educate departmental supervisors and staff to lead in the senior housing industry
- Holds regular meetings with supervisors and the leasing and marketing staff
- Assists the Main Office in support of new and existing policies and procedures
- Oversees all aspects of emergency response programs and regulation
(over 1200 assocIAtes surveyed)
94% GREAT CHALLENGES
96% GREAT ATMOSPHERE
93% GREAT REWARDS
97% GREAT PRIDE
94% GREAT COMMUNICATION
93% GREAT BOSSES
WHAT EMPLOYEES SAY
92% PEOPLE CELEBRATE SPECIAL EVENTS AROUND HERE.
92% I FEEL GOOD ABOUT THE WAYS WE CONTRIBUTE TO THE COMMUNITY.
91% I FEEL I MAKE A DIFFERENCE HERE.
91% MY WORK HAS SPECIAL MEANING: THIS IS NOT "JUST A JOB".
90% WHEN I LOOK AT WHAT WE ACCOMPLISH, I FEEL A SENSE OF PRIDE.
Full Time Portfolio Community Association Manager - Boynton/Delray Area
Key Duties and
- Attends and coordinates all community-related meetings, including Board of Directors, Annual Members and Budget Meetings, including attendance at such meetings, and preparation of all related and/or required meeting notices.
- Acts as the liaison between the Association and the management company, maintaining positive communications activities, including an open line of communication between the Property Manager and the Association’s Board of Directors.
- Manages the provision of services to the community by outside vendors, including all related financial activities, such as payment of vendor invoices, budget review and management, preparation and filing of related tax returns, and preparation of periodic financial statements.
- Manages and implements appropriate preventive and remedial maintenance programs, including property improvement projects for proper upkeep and enhancement of all Association property.
- Makes recommendations to the Board, where appropriate, on matters relating to the conduct of the community’s affairs, including community operations and governance.
- As required, prepares and provides periodic management reports to the Board of Directors, as well as appropriate materials needed by the Board members prior to Board meetings.
- Assists the Association and its Board of Directors in maintaining ongoing compliance with federal, state, and local statutes and regulations as well as the Association’s governing documents, and maintaining a line of communications with the Association’s outside counsel.
- Computer (MS Office)
- Current Florida license (CAM)
- Portfolio experience required
- Project management experience
- Generous Compensation
- Optional Wellness Benefits; medical, dental, vision, life, disability, health savings account
- Generous Paid Time Off (Holiday, PTO)
- Educational Reimbursement
- Employee Referral Bonus
- Business Development Bonus Opportunities
We thank all that apply, but only those candidates who meet the position requirements will be contacted. GRS conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship, veteran status or any other classification protected by applicable federal, state or local employment.
Executive Director / Director Of Operations / General Manager - Atria Mableton
Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in 190 locations in 27 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 14,600 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.
Atria is an equal opportunity employer. Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law. Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications. We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.
The Executive Director is responsible for leading the day-to-day operations of the community, including full P&L responsibility and serving as the community sales leader. The Executive Director plans, implements, and evaluates all aspects of operations. He/she recruits and trains team members, has a direct supervisory responsibility for team members in order to create and maintain a highly functioning team environment, maintains high customer satisfaction, and ensures a quality-oriented workforce. The Executive Director complies with all local, state, and federal regulations, and focuses on creating a safe working and living environment.
Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Atria's objectives. Regularly communicate performance with the Regional Vice President.
Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business to business sales calls.
Understand the community's care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address concerns of the department.
Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary.
Ensure adherence to the Resident's Bill of Rights.
Interview, hire, orient, train, supervise and evaluate staff.
Constantly assess resident needs in staffing levels.
Operate the community in accordance with Atria policies and federal, state and local regulations.
Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
Act as a liaison between field operations and the Support Center. Build strong relationships with Support Center resources.
Remain active in local community activities. Establish networks and resources for resident referrals.
Perform regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance.
Able to work in various positions at community and willing and able to fill in as needed.
Build a high performing team and keep morale high.
Meet financial management requirements for the community.
Maintain safe working and living environment.
Actively participate in "in-house" sales activities including prospective resident tours and special events.
May drive Company vehicle from community to social and other various destinations (only if required by community).
May perform other duties as needed and/or assigned.
A Bachelor's degree in business administration, healthcare administration, or related subject is required.
Successful history of building sales and meeting financial goals.
Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals.
Demonstrated success in operating or maintaining a quality, customer service workforce.
Experience in recruiting and training others.
Understanding of facilities management.
Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
Basic knowledge of computer systems, particularly Microsoft Excel and Word.
The ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
Must possess valid driver's license.
Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards.
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