Facing Baster Jumpbasting Job Description Sample
Sr. Ruby On Rails Engineer – Consumer Facing Apps & Freebies
They have an open office just steps from the beach that is pet friendly, open, and really fun. Use your 5+ years of Ruby on Rails, PostGreSQL, RESTful API’s, HTML, CSS, and possibly ReactJS experience to make architectural design decisions and develop products that meet customer needs. From translating UX designs into scalable, fully functional applications to using ReactJS on the front end, you’ll have a ton of exciting projects to sink your teeth into in this collaborative environment. Communicate effectively, provide constructive feedback, and participate in code reviews as you’re surrounded by tons of fun office perks like free workout classes, yoga instruction, and free weekly lunches.
The easiest part of this job: Get ready to improve your work-life balance with great perks like flextime and unlimited PTO!
The hardest part of this job: If you’re not interested in working in a large technical team with a large, ambitious platform to maintain and enhance this won’t be the right job for you.
Focus on consumer facing applications and enjoy fun perks like free workout classes and free weekly lunches in this Sr. Ruby on Rails Engineer role. Apply today!
What you’ll be doing:
What you need:
CIB Operations - Middle Office Services - Client Facing Team
CIB OPERATIONS - MIDDLE OFFICE SERVICES - CLIENT FACING TEAM
Req #: 180044971
Location: Brooklyn, NY,US
Job Category: Operations
The Middle Office provides full operational support to our clients' transaction processing needs by ensuring all aspects of the trade lifecycle are managed end to end efficiently, accurately and within market timeframes in a controlled environment to minimise risk.
The Middle Office Services Client Facing Team is responsible for the management of all client interactions including query management, escalations and projects as well as partner with our processing/broker facing teams to ensure all client SLA's are met, monitor resiliency and focus on trend analysis and process improvement.
Middle Office Services are responsible for a wide variety of products and processes and each team member will be expected to cover the following products as part of the role:
Trade Capture and trade lifecycle management
Securities Trade Processing – Equities and Fixed Income
IBOR (Investment Book of Records) Management and reconciliation
Specialist Fund Processing – Exchange Traded Derivatives.
OTC Derivatives and CFDs
Collateral disputes and management
Cash Processing (FX & Money Markets).
Claims Investigations, Overdraft Reporting and Cash Management reconciliations
Unit Trusts, Indirect Property & Private Placements.
Management of all incoming and outgoing client queries across a varied range of products (as above).
Partner with MBM teams to ensure that all daily, weekly, monthly client SLA's are met.
Perform daily oversight checks on key tasks and act as escalation for processing hubs.
Contribute to / attend regular client meetings both in person and on the phone.
Perform trend analysis to identify opportunities for process improvement and enhanced control.
Produce key client reporting requirements against SLA's and client expectations.
MI Collation, Incident Reporting and Client Operational Review deliveries.
Building strong working relationships with JPM internal teams and external third parties.
Liaise with external third parties on a daily basis – brokers, custodians, transfer agents and vendors.
Attendance and participation in forums hosted and run by third parties.
Monitoring market change and developments
Developing client relationships to understand their fund structure trading behaviours and strategies
Involvement in new fund and product launches.
Involvement / driving projects designed to enhance and improve existing processes and systems.
Key Skills/Experience Requirements:
Strong product knowledge particularly of Equities, Fixed Income, Cash Markets, FX, Exchange Traded Derivatives and general trade lifecycle.
Understanding of IBOR and NAV generation for investment funds
Well established client service / relationship building skills with the ability to build strong relationships with a wide variety of diverse groups, both internally and externally.
Ability to deliver against KPI's and client SLA's.
Strong Microsoft Knowledge essential – Primarily Excel, Outlook, PowerPoint & Word.
Flexible, organized attitude towards work with the ability to prioritize workloads while working under pressure to manage changing and competing demands.
Ability to challenge existing processes and controls.
Strong influencing skills.
Attention to Detail alongside strong analytical and problem solving skills.
Ability to self-motivate and willing to take responsibility of issues and resolution.
Sales Specialist Plumbing-Must Have Open Avalibility And 1 Year Of Customer Facing Sales Experience
Serves as the store expert on plumbing by providing detailed product information to both customers and peers, promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options or status on pending orders. Includes generating leads, conducting sales activities, building relationships with customers, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders. This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
High school diploma or equivalent.
1 year external experience in customer facing sales OR 6 months Lowe's retail experience.
1 year experience entering and submitting customer sales orders, including Special Order.
2 years experience identifying and selling products based upon customer needs or plans.
2 years experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
2 years experience following up on outstanding or incomplete customer orders, sales, or installs.
1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
2 years experience in a sales environment with required sales goals or metrics.
1 year employment with Lowe's as a Sales Specialist.
1 year experience in a trade directly related to fashion bath or plumbing.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Apply Now Save Job View Saved Jobs Email Job
Director Of Engineering - Customer Facing
As the Director of Engineering for Consumer Facing, you’ll be responsible for defining product and technology strategy to building end-to-end consumer experiences. You will be leading a team of high performing engineers working across multiple platforms IOS, Android, Web and Backend services. You will partner closely with your Product Managers and Analysts to help define the Product strategy and Roadmap. You will be working on high-volume applications that power the marketplace and leading high performing teams to build an engaging selling experience for millions of customers daily and generating billions of dollars in annual revenue. You are a huge proponent of Test Driven Development, and will advocate and hold engineers accountable for following this pattern rigorously.
- You will manage a team of 40+ engineers with 2-4 managers working across the stack (Mobile, Web, API and Back end platform and services)
- Work with key partners in the PM, PMM, Analytics and Business to identify the right opportunities and put together a product and technology strategy
Although, Individuals are encouraged to apply, the Ideal candidate with the following experiences will only be considered.
- MS or PhD in Computer Science or related discipline
- Platforms: IOS; Android; Web
- Mobile, Web, API and Back end
- Full Stack Technologies: Experience and in build products with full stack technologies, with excellent understanding of computer science fundamentals, data structures and algorithms.
- Experience with agile development methodologies with Test Driven Development (TDD) and CD (Continuous delivery)
- 10+ years of work experience in software design and development.
- 2+ years of managing larger teams of 30+ or more engineers.
Relocation Expense Provided
Cross Ocean Technologies, Inc. is an Equal Opportunity Employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental or physical), gender identity or expression, genetic information, marital status, medical condition, military veteran status, national origin, political affiliation, pregnancy, race, religion or creed, sex, sexual orientation, or any other factor that is not related to the job.
Human Resources Business Partner – Client Facing
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
The Human Capital Business Partner will deliver exceptional, cost effective human capital services meeting TriNet's best practice standards and client contractual specifications while achieving service quality, strategic service and client retention targets. Human Capital Business Partners help TriNet customers maximize the value of their investment in people by providing human capital services.
Deliver timely and valuable human resource services and consulting to clients utilizing TriNet's service model, templates, resources and product suite, in accordance with company guidelines, standards and processes to ensure quality and compliance.
Serve as client advocate within TriNet to identify and resolve or escalate, as needed, product and service issues creating an unacceptable client experience.
Build TriNet capabilities and expands human resource knowledge, experience, and capabilities by participating in professional development, training and mentoring opportunities.
Conduct new client on-boarding process; provide support and compliant HR advice regarding their basic policy, benefits elections and decisions while assisting them through the online New Customer Set-up Site (CSS).
Facilitate NEOs, OEs, NCOs, and resolution of operational issues.
Deliver excellent client service practices and compliant HR advice, leveraging support from subject matter experts, as needed.
Participates on practice team(s) after 12 months of service and drive strategic service demand by partnering with practice leaders to achieve strategic service revenue and service delivery objectives.
Provide value-added human capital services by establishing a trusted advisor relationship with 20 WSEs or less.
Other projects and responsibilities may be added at the manager's discretion.
Job Requirements & Qualifications
Education: Bachelor's degree in Business, HR or related field or commensurate years of experience required.
Training Requirements (licenses, programs, or certificates):
- PHR / SHRM-CP preferred (IDP to include certification within one year)
- Minimum 1 year Human Resources Generalist and/or Specialist experience required.
Other Knowledge, Skills and Abilities:
Knowledge of and ability to apply excellent customer service and consultative practices.
General HR Process and Programs knowledge.
General understanding of HR compliance and ER issues.
Ability to gain the cooperation of others in pursuit of company goals.
Good verbal and written communication skills.
Knowledge and strong understanding of TriNet's practices, policies, processes, systems capabilities and limitations.
Basic skills to effectively and efficiently perform mathematical computation for pricing and conducting data analysis required.
Ability to operate a personal computer to accomplish work and leverage technology to gain efficiencies required.
Must be familiar and proficient with basic desktop applications including email, word processing, and spreadsheets.
Skill with Powerpoint application desired.
Preferred: Bi-lingual, Spanish and English.
Work Environment/Other Info
Will visit customers' sites as needed. 10-25% local travel required.
Work in clean, pleasant, and comfortable office setting.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a TriNet HR representative to request such an accommodation.
Ui/Ux Designer – Customer Facing
MultiThreaded Engineering, UX and Design at Stitch Fix
About the Team
At Stitch Fix, our goal is to revolutionize how people shop. In a time-starved world where shopping often feels overwhelming, our business is focused on transforming the way people find what they love.
Our user-centered product design team is currently looking for a talented UI/UX designer to join our growing team. The right fit is someone who is creative, collaborative and curious about people - someone who is looking to join an innovative company where they can jump in and make an immediate impact.
You're excited about this opportunity because you will…
Create beautifully crafted experiences that delight clients as they engage with Stitch Fix through a variety of digital platforms (desktop, mobile web, and mobile apps).
Drive and maintain a Design System for the Stitch Fix Customer Facing experience
Collaborate closely with product managers, engineers, and marketers to bring digital products and features to life.
Be part of a talented, fun and humble design team dedicated to delivering high quality customer-centered experiences that inspire our clients.
Create an experience for returning clients to keep them engaged with the Stitch Fix desktop and mobile apps.
We're excited about you because…
you have a portfolio that demonstrates stellar design skills with a deep understanding of UI conventions/patterns, HCI design principles, and digital design industry trends.
you have strong prototyping skills with an eye to micro-interactions, visual design and animation. You have a keen eye for the small visual design details that make experiences special and enjoy sweating the details.
you take a mobile first approach to your work with experience taking designs from execution to implementation. Knowledgeable of responsive web and mobile application design patterns.
You enjoy pairing with UX designers to polish high fidelity designs.
you have the ability to clearly present your work and articulate/advocate design rationale. Comfortable sharing your work and getting feedback often through critiques with peers and cross-functional partners.
you have the ability to design and iterate based off of qualitative and quantitative insights. Experience with A/B testing and comfortable user testing your designs.
you have strong collaboration skills. Experience partnering with cross-functional partners (Product Management and Marketing) to launch new products and make improvements to existing features.
Partner with Engineering during the concept phase to understand what's feasible
Work with QA team to ensure designs are built to spec
you have burgeoning product thinking skills. Interest in growing your ability to communicate pain points in the customer journey, frame the problem space, and explain your design rationale to cross-functional partners.
you have a bachelor's degree and 2+ years design experience, or proven track record in product/UI/UX design
you have experience with e-commerce or conversion-based experiences a plus.
Why you'll love working at Stitch Fix...
We are a group of bright, kind and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
We are a technologically and data-driven business
We are committed to our clients and connected through our vision of "Transforming the way people find what they love"
We love solving problems, thinking creatively and trying new things
We believe in autonomy & taking initiative
We are challenged, developed and have meaningful impact
We take what we do seriously. We don't take ourselves seriously
We have a smart, experienced leadership team that wants to do it right & is open to new ideas
We offer competitive compensation packages and comprehensive health benefits
You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day
About Stitch Fix
Stitch Fix is an online personal style service for men and women combining art and science to disrupt and redefine the retail industry. We're the first fashion retailer to blend expert styling, proprietary technology and unique product to deliver a refined and deeply personalized shopping experience. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our customers and a successful, growing business. We believe we are only scratching the surface of our opportunity; and we're looking for incredible people to contribute! We'd love for you to help us carry on the trend.
Un-Cust Facing Tech-Chicago
Responsible for demonstrating a sufficient aptitude for acquiring the
skills and knowledge involved in the competent performance of the tasks
relating to broadband installation and troubleshooting activities.
Provides written and field assessments, meeting/exceeding Comcast
Employee Standards, and supervisor approval will be used to determine
advancement to the next level. Functions in an entry-level, trainee
position with an increasing degree of proficiency and decreasing degree
of supervision with regard to those skills and tasks for which training
and instruction are received during tenure in this position. This
position is typically the start of the employee's telecommunications
career. Continued employment is contingent upon achieving required
training, certifications, and safety requirements.
- Performs reconnects, requested and non-pay disconnects, and changes of
service, while adhering to: Comcast procedures and safe work practices,
NEC and NESC requirements, and local ordinances in order to provide (or
remove) services to the customer. Pre-wires single dwelling units and
multiple dwelling units (MDUs) in order to provide ready hook-up
capabilities at the time of moving in.
- Completes associated paperwork with each work order in a timely manner
in order to ensure all details of the work are recorded for entry in the
customer's account once the work is checked in.
- Performs service calls. Reviews all requested services with the
customer in order to ensure understanding and agreement. Troubleshoots
the drop from the tap to the customer's equipment. Installs and removes
converters in order to provide customer with upgrades or downgrades in
service and determines acceptability of service by reviewing picture
quality following connection of cable service in order to provide the
best possible service for the customer.
- Provides the customer with materials regarding channel line up, use of
converter, and company policies as they relate to the customer as well
as demonstrates these skills in order to educate the customer on the use
of the equipment and company guidelines.
- Cleans, maintains, and stocks vehicle and equipment in order to be
prepared to perform required duties. Inspects existing ground or makes
new ground according to the National Electrical Code (NEC) in order to
protect employees, customers, and equipment from electrical shock or
- Properly operates and maintains installation tools and equipment.
Reports need for vehicle repair or service when required and/or
prescribed. Reports any accidents, losses, injuries, or property damage
to Supervisor and customer when appropriate.
- Applies knowledge and skills of training on the job in order to
prepare for transition to the next level and performs other duties as
requested by Supervisor in order to achieve departmental goals and
- Ability to use basic cable installation tools and hand tools and
perform jobs from high places (on poles and roofs,) including climbing
poles with proper equipment (safety belt, strap, climbers,) ladders, and
bucket trucks (18 to 20 feet,) as determined by the system's
requirements. Reads general system layouts from blueprints, basic
knowledge of mathematics, cable television products and services.
- Knowledge of the National Electrical Code (NEC,) the National
Electrical Safety Code (NESC,) the Occupational Safety and Health Act
(OSHA), various state and local codes including G.O. 95 and G.O. 128,
(when applicable,) and the policies and procedures for CATV installation
- Communicates with customers in a clear and straight forward manner.
Proven ability to work independently and to prioritize and organize
- Manipulates connectors, fasteners, wire and use hand tools, works in
areas with exposure to moderate noise levels.
- Lifts and carries loads of 70 lbs or more, works in confined spaces
such as crawl spaces or attics, works while standing 50 -70% of the time
and performs work near power lines and electricity.
- Works within manufacturer's rated weight capacity for all equipment,
including but not limited to ladders and aerial lifts.
- Drives company vehicle in performance of duties in a safe and
responsible manner while working and traveling in inclement weather.
- Vision ability: close vision, peripheral vision and ability to adjust
focus and able to manipulate objects such as pens, keyboard and mouse.
- Normal work shift may include weekends; may include 10 hour days for 4
days a week and available to work overtime including weekends, evenings
- Exposure to moderate noise level, dogs or other animals, construction
areas, or the public in general, may be a concern.
- Able to apply common sense, theory, and experience to decision-making;
able to recognize similarities between past and present situation; able
to identify key issues or use inductive reasoning in complex situations
and to communicate courteously and pro-actively; able to learn
customers' short term and long term needs; see issues from customers'
position, and recommend products or service; able to promote customer
focus in employees and develop partnerships with customers.
- Able to persist and finish projects despite obstacles, or redirect
when necessary; able to follow instructions or take action and address
opportunities with little supervision; able to take extra steps to
prevent mistakes or create opportunities.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Able to use active listening skills or attend to non-verbal cues to
better understand others' perspectives, behaviors or motivations; able
to empathize with others' needs and respond sensitively; able to use
good judgment when responding and respond to objections successfully.
- Completion of 45 days (maximum) of service employees must complete the
certification as required. The employee must have successfully completed
the following training programs, Safety Program, Company-specific
training on policies and procedures, Installer Training, Customer
Contact, Product Knowledge and Sales. After the initial 45 days, an
employee may be advanced to the next level provided that there has been
satisfactory development of the necessary skills and ability to perform
the above tasks as determined by the certification assessments including
passing the written assessment, skills assessment and meet Comcast
Employee Standards, and supervisor's approval.
- High School or Equivalent
- Generally requires 0-2 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer
Open House & Hiring Event For Customer Facing & Non-Customer Facing Roles - Indianapolis Airport
Enterprise Holdings at the Indianapolis Airport is hosting a Hiring Event on Wednesday, January 9th from 9am
- 2pm for multiple Part-time Customer & Non-Customer Facing positions for the branch located at the Indianapolis Airport.
More than 30 positions available!
Positions being offered include:
Customer Facing roles:
Exit Booth Agent
Non-Customer Facing roles:
Service Agents (Car Cleaners)
Pay ranging from $10.25/hour-$12.25/hour
Flexible scheduling including nights, overnights, weekends, and holidays.
If you are interested, please submit your online application.
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Inspect vehicles for unidentified body damage.
Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age.
Must have a current and valid driver's license with no more than 1 moving violation and/or at-fault accident on driving record within the past 2 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
New Hire Orientation is held every other Monday from 10:00 am
- 4:30 pm in Indianapolis, IN. Must be able to attend one of these sessions if hired.
- Apart from religious observation, must be able to work between 20-25 hours per week. Exact hours will vary depending on position offered.
Product Manager, User Facing
Crisis Text Line is a non-profit tech startup focused on mental health. We've built our own platform for engaging with people in crisis (think: suicide, self-harm, domestic violence, etc) via SMS, Facebook Messenger, and other messaging applications using standard, open web technologies. Every decision we make, every hire, every product is about helping people in pain and doing it with greater speed, accuracy, and quality.
Crisis Text Line has experienced impressive organic growth. We’ve processed more than 65 million messages in under 5 years. The team is 80+ full-time people. In the next 18 months, all of those numbers will double. Our goal? Help 1 billion people around the world in the next 12 years.
We’re looking for a Product Manager who is excited to partner cross-functionally to support people in crisis and save lives at scale!
We manage a mental-health marketplace of sorts - think of us as the Uber or Lyft of Crisis Counseling, with texters as the passengers and volunteer Crisis Counselors as the drivers. We train Crisis Counselors to help move texters from a moment of crisis to a moment of calm. Our Crisis Counseling Platform is the vehicle that connects them. Behind the scenes, full-time Supervisors practice mission control, overseeing all conversations, while Coaches support our Crisis Counselors by teaching best practice, responding to concerns and supporting the whole Crisis Counseling experience, both on the platform and off.
The product team at Crisis Text Line builds for all of these groups - keeping texters, Crisis Counselors, Supervisors, and Coaches in mind as we solve problems through innovative product solutions. As a Product Manager, you’ll report to the Head of Product and will oversee a portfolio of products and features that contribute to our growth.
What You’ll Do as a Product Manager:
- Own your own product roadmap, from vision to delivery. You will maintain the roadmap and ensure buy-in across the organization.
- Work with internal and external stakeholders identifying opportunities to improve the user experience and grow Crisis Text Line’s service
- Lead a quantitative and qualitative process of discovery to understand the user experience
- Leverage qualitative and quantitative data to develop key insights around user motivations and needs and prioritize new initiatives
- Partner with product design and engineering to launch new products and features following agile methodologies
- Ensure stakeholders are up to date on new and upcoming features and the outcomes of previous launches
- 3+ years of Product Management experience with consumer products
- Proven track record of building and launching successful targeted products that change behavior and move metrics
- Strong consensus and relationship-building skills across all levels of staff, with experience corralling resources across different functions of an organization
- An ability to lead by influencing others, without the need to project formal authority, especially in cross-functional and executive settings
- Thorough understanding of the Agile software development lifecycle and Design Thinking
- Deep empathy for end users and a strong understanding of discovery and testing best practices
- Clearly communicate both to technical and non-technical audiences
- Excellent ability to analyze quantitative and qualitative data
- Able to react and adapt to change with a thoughtful and positive attitude
- Can be successful as part of a small team composed of product managers, UX designers, and engineers solving big problems
What You’ll Find Useful:
- Familiarity with JIRA (this is the tool we use to manage our backlog and sprints)
- Experience working with various agile processes, including Scrum and Kanban
- Familiarity with lifecycle development, empathy interviews, user research, and product mapping
- Crisis Counseling experience a plus (Non-Crisis Counselors will be expected to complete training and become an active Crisis Counselor within three months of employment.)
- 3 weeks vacation plus the week between Christmas and New Years (plus work from anywhere Fridays from Memorial Day to Labor day), fully covered health insurance, matching 401K, fun office environment, and passionate team. Plus, you don’t have to come to work on your birthday.
- Crisis Text Line is an equal opportunity employer.
Information Technology Internship - Customer Facing
The IT Intern position is intended to assist the business analyst team with project support and testing while providing the student with valuable work experience related to their chosen field of study. Springs Window Fashions also offers a competitive hourly wage and summer housing stipend to all of our interns!
Performs tasks related to data, regression, interface and end-to-end testing of customer facing systems solutions using available test tools. Develops test scripts to validate functional and technical requirements. Works with business analysts to understand the system design and works with developers to resolve defects.
These efforts will have a direct impact on reducing errors and improving the quality of the developed solution that ultimately end users will test for final
WTS and Customer Digital Experience:
Work with business analysts to develop and execute test plans for specific projects (WTS and Customer/Consumer Digital Experience). Test plans will be used going forward as the framework for our on-going testing program for all developed applications. Work alongside our BA's in a business analyst capacity to assist in identifying customer functional needs and translate them into specific IT requirements.
Typical Job Duties:
Participate in requirements, design reviews, and create/execute test plans, test scenarios, and test scripts to verify functionality and end to end processing.
Develop code to support assigned projects
Test system modifications to prepare for implementation
Identify, document and report software defects using issue tracking system.
Coordinate different testers according to test plan
Drive the end to end test planning activities based on requirements
Responsible for delivering testing in accordance to respective timelines and quality
Track test progress, reporting test status and metrics to delivery team lead and other key stakeholders.
Job Skills and Knowledge:
Must be organized, methodical, quality minded, detail oriented, and handle multiple tasks simultaneously.
Must be flexible with job assignments, able to work independently and well with others (team environment).
Must communicate well and properly document results of test procedures
Good interpersonal skills
Good analytical and problem solving skills
Good communication skills (verbal, written)
Attention to detail
General computer skills Excel, Access
Preferred Technical Skills:
ASP.Net WebApi 2
Write and execute queries
Write stored procedures
TFS Source Control
Experience with testing a plus
Hours: Monday through Friday, 8 AM to 5 PM
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!