Fair Oaks Job Description Sample
Operations Assistant Manager
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
Principal Duties and Responsibilities
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash
Adhere to all policies and procedures including safety guidelines
Maintain a professional and friendly environment with customers, subordinates and supervisors
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
requests and any additional communications related to store activities as delegated by the Store Manager
Assist the Store Manager on the receipt and return of DSD merchandise.
Follow the VIP and DSD Policies and Procedures
Assist the Store Manager in ensuring proper staffing coverage on a daily basis
Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
Promotional effectiveness of store-front fixtures and displays
Assist in the management of sales effectiveness of seasonal areas in the store
Coordinate appropriate signage utilized in the store
Assist with the receipt and return of DSD merchandise
Process damaged merchandise on a daily basis
Assist Store Manager with creation of weekly schedules
Assist in the management of store supplies and expense control
Assist with merchandising and maintaining the checkout area to maximize impulse sales
Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
Assist with the management of the Drive Item program
Prefer prior retail and management experience
Strong communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs
Ability to work in a high energy team environment
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Dollar Tree is an equal opportunity employer.
Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for opening and closing of gate entrance/exit.
Direct visitors and truckers to various parts of grounds. Inspects outgoing traffic to prevent unauthorized removal of company property or products. Assists with checkout and other customer services as needed
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
3 months retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).
3 months retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, providing information to customers (e.g., directions, maps, credit application), greeting customers, building relationships with customers, and thanking customers for their business.
3 months experience in a Greeter position at other home improvement or hardware retailers.
3 months experience working in any department at a Lowe's retail store.
The primary function of the Delivery Coordinator is to support and coordinate delivery activities, including 3rd-party deliveries, same day delivery and traditional box truck and flatbed deliveries from the store. This includes supporting the scheduling of deliveries, inspecting merchandise prior to loading and delivery, and preparing merchandise and loads for delivery as well as filing delivery claims when necessary.
It also includes assisting with pulling and staging items for delivery, reviewing delivery reports from the order management system/Sterling to check the status of deliveries, and reviewing and managing all delivery paperwork. This role must monitor products throughout the delivery/shipping process, following up with customers, drivers, store staff, the Central Delivery Terminal (CDT), and the Central Dispatch Office (CDO) when necessary, and troubleshooting issues to ensure that the correct merchandise is delivered on-time and to the correct location. To be successful, the Delivery Coordinator must communicate and maintain relationships with customers, store staff in own store and neighboring stores, CDO staff, and 3rd-party providers.
This person must also understand and work with any city/local regulations governing delivery operations in the area supported by the store. This role also acts as a go-to subject matter expert for other store employees, providing coaching and direction around the delivery process in general as well as common and unique issues that arise. Diagnosing and overcoming issues often requires a strong understanding of the order management/Sterling system and being able to determine appropriate work-around solutions for situations not directly supported by the system.
The Delivery Coordinator is also responsible for coordinating installation deliveries including validating product availability, ensuring items are staged and free of damages, working closely with the store Installed Sales team to coordinate delivery times/locations, expedite high priority products, work with fulfilling stores to resolve delivery issues and coordinate the overall delivery schedule for each install project. The Delivery Coordinator is also responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks. The Delivery Coordinator is also expected to provide excellent customer service by greeting and acknowledging all customers in a friendly, professional manner and providing quick, responsive assistance. Lastly, the Delivery Coordinator is responsible for completing all other duties as assigned.
Outside Route Service Specialist
At Orkin, our purpose is to help protect the world where we live, work, and play.
Our Service Technicians are committed to this purpose.
Orkin is the pest management industry leader. We offer extensive training for our Service Technicians who deliver valuable service to customers every day.
Are you interested in a chance to expand your knowledge and grow your career as well as your financial opportunities? Then check out our position that can turn into so much more!
The Successful Candidate Will . . .
Complete our award-winning training and learn the skills required to be responsible for the daily operation of a pest control service route
Follow a route schedule within assigned territory, ensuring timely and safe arrival at each customer
Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
Communicate with customers to ensure satisfaction and discuss additional services that meet customer needs for a complete pest management program
Serve as a problem solver for your customer by utilizing the in-depth training provided to decide on the most efficient and best overall pest solution for each customer's needs
Complete all required service-related documentation and leverage your hand held device provided for speed and accuracy
Serve as a key member of the local branch team!
Competitive pay and a company vehicle upon route assignment
Quality, comprehensive, paid training program
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing – and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to take your CAREER to the next level?
We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc.
Ability to work in all types of weather conditions
Additional context: competitive earnings, career, management, military, route manager, training, trainee, service, construction, driver, fleet, lawn, route, field, delivery, uniform, warehouse, retail, restaurant, hotel, apartment, uniform, route driver
Sales Account Rep I - California (Costa Mesa, Los Angeles, Rancho Cordova, Walnut Creek) - Ps17229
Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Sales Account Rep I
Work location: One of the following cities in California: Costa Mesa, Los Angeles, Rancho Cordova, Walnut Creek
Responsible for supporting the sales account executives for the Large Group Sales team, This position will respond to broker proposals and decision-makers during the negotiation and selection process.
Primary duties may include, but are not limited to:
Large group RFP proposal coordination including data entry and system updates, case installation and overall sales processing, broker and customer engagement and issue resolution.
Partners with Sales Executives and brokers on developing and designing specific benefit plans that will best suit the client's needs.
Directs and coordinates benefit design issues and modifications with Operations and Membership Implementation staff in support of client needs.
Analyzes client needs and develop, design and recommend or implement product improvements or additions to increase sales.
Negotiates with the broker and Underwriting regarding the price or rates for specific plans and options, and developing alternative plans or modifications to lower the rates.
Partners with the Sales Executive to negotiates the quotes and works with brokers related to the actual selection and sale.
Researches reasons for client decisions regarding Anthem and competitor products. If the competitor product is more favorable, makes recommendations to change Anthem's products or pricing.
Sells, promotes, and influences brokers to add additional products or services to the existing account (up sell).
Responsible for projects outside the department on matters of significance with the authority to represent the department.
Develops relationships with existing brokers and responds to inquiries.
This is an exciting opportunity to join a team focused on growing and succeeding. We are looking for ambitious individuals that are focused on understanding and meeting their customer needs by leveraging insights and data to serve as a trusted partner and to deliver aligned solutions.
If you are someone that thrives in a fast-paced environment, relationship building, being a trusted partner, and driving results, apply today!
Requires a BA/BS; 1 year of related experience; or any combination of education and experience, which would provide an equivalent background.
Managed Healthcare experience strongly preferred.
Microsoft Excel and Power Point skills highly preferred.
Sales license required by day 90 of employment.
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
BBW Sales Support-Sunrise Mall
Individual contributor position responsible for supporting the business on high volume days with the ability to flex into multiple roles including selling, cashiering, replenishing and/or processing. Drive store sales through personally engaging with customers, answering questions, perform demonstrations, and product recommendations.
Deliver friendly and efficient cash wrap experience.
Reinforce customer buying decisions at checkout.
Recover merchandise on sales floor.
Replenish merchandise to brand standard.
Process merchandise to be floor ready and maintain back room.
Assist with other projects as needed including floorset and shipment processes.
Excellent communication skills.
Available to work on designated high volume peak days.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Vans PT Sales Associate (Store #319 Sunrise Mall In Citrus Heights, CA )
Vans: Be a Part of the Original"It was never about waving the brand like a flag, it was always about the people" – Paul Van DorenVans is the original action sports footwear company rooted in authenticity and creativity.
Founded in 1966, Vans has thrived on a legacy of impacting our greater community through Vans' four pillars: action sports, music, art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to help shape and transform the future of our business.At Vans our culture sets us apart and it influences everything we do. Everything we do supports creativity and we are driven by our five values.
We are determined. We are connected to our consumers and to each other. We are inclusive.
We are expressive and Fun. And most of all, we are a family. Vans is a subsidiary of VF, the world's largest apparel and footwear company comprised of over 30 brands.
We are the leading drivers of retail as our global footwear, apparel and accessory brand is available in 170 countries worldwide. As we continue to expand, we take great measures in developing and growing our people. Vans is founded on a culture of learning.
We take great pride in our ability to facilitate learning opportunities to our field leaders and store employees through a blend of on-the-job training, workshops and self-paced online learning. Each employee is empowered to take ownership of their development, and encouraged to take advantage of the tools that make the most impact on their personal growth and the growth of the business. By joining the Vans family, you will be immersed into an environment of incredibly supportive and collaborative people.
We work very hard across a multitude of large initiatives to bring the Van Doren spirit to life. We live for what we do.Sales Associate: Become the Newest Member of the Vans Family Off the Wall is a state of mind.
Thinking differently and creating self-expression. As one of our passionate, fun and dedicated Sales Associates, you will bring Off the Wall to life. You will thrive in an authentic environment where we focus on elevating the customer experience by creating an industry leading atmosphere for our customers.
As our Sales Associate, you will maintain the voice of our brand by engaging our customers in genuine conversation and selling our original and innovative product. You are an invaluable part of a team where individuality and authenticity are encouraged. If you have passion for Vans and are looking for a company dedicated to providing development opportunities to grow employees into the future business leader of tomorrow, the Vans family is for you.
The Original since 1966. How You Will Make a Difference: • Sales: Demonstrates a customer centric mindset by modeling selling behaviors with a passion for the brand, customer, and the product.
Delivers results in their role that contribute to the store's success. Aware of and accountable to store and individual sales goals.• Brand Experience/Customer Service: Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
Provide solutions and inspiration to customers about the brand.• Working with the Team: Works collaboratively with the store team to achieve store objectives and sales results. Maintains a positive attitude and is flexible to the changing needs of the customer and the business. • Store Standards:
Ensures product is always available to the customer and represented in a compelling way that is consistent with visual guidelines. Ensures the store is consistently recovered and customer ready every day meeting brand standards on the sales floor and in the back stockroom areas. • Loss Prevention, Safety, and Compliance: Adheres to policies and procedures, standards and practices, and company directives.
Protects company assets. Complies with company safety, security, and shrink avoidance policies and programs. Reports any and all concerns to management.• Professional Conduct:
Models behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and Vans. Skills for Success: • Previous retail or service-oriented experience preferred but not required• Ability to work with a team to exceed sales results• Ability to meet business goals by meeting and exceeding sales goals• Regularly interacts with the public in an often crowded and noisy interactive store environment• Engaging verbal and nonverbal communication skills • Ability to work in a fast-paced environment• Able to meet performance expectations • Ability to deliver a high level of customer service in a retail environment • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Special Physical and/or Mental
• Standing required for entire work shift • Bend, lift, open, and move product up to 50 pounds as needed Core Competencies: Customer Focuso Recognizes and respects both types of customers, those that shop in our stores and those that work in our storeso Sets the expectation for 'Brand Right' customer engagement - engaging customers in interactions that convey knowledge and passion for the brand, living and breathing Vans service philosophy, values, and spirito Is knowledgeable about Vans product and shares that knowledge with the customero Actively engages with customers to understand their needs and provide a positive experience going above and beyond to meet the customers' needso Makes the best impression in all situationso Identifies customer service opportunities and is dedicated to exceeding the expectations of all customerso Uses understanding of customer needs to ensure customer satisfaction and to prevent service issues from occurring; promotes customer service as a valueo Assures customer satisfaction and seeks to drive business through selling and customer engagement
Communicationo Communicates in an engaging way with a respectful tone and mannero Possesses a Brand Winning Attitude and approaches each challenge with positivity and communicates in an energetic, friendly, fun, precise, efficient, original, and genuine wayo Listens actively and accurately in a variety of contexts and situationso Listens and asks questions to understand viewpoints of otherso Approachable exhibiting positive communication skills including non-verbal body languageo Communicates issues and concerns in a timely mannero Organizes communication and ensures understandingo Maintains audience's attention and adjusts to audienceo Communicates authentically, with credibility and confidenceo Demonstrates a positive influence on others and is committed to the success of the brand
Contributing to Team's Successo Actively participates in a positive way with other members of the team to achieve successo Genuinely cares about people and earns the respect and confidence of otherso Listens to and fully involves others in team decisions and actions; values and uses individual differences and talentso Shares important or relevant information with the team being cooperative and constructive when working with a teamo Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team
Work Standardso Sets standards for excellence. Is proud of who they are and the company they work foro Demonstrates the traits, inclinations, and outlooks to engage with customers and drive saleso Ensures high quality.
Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignmentso Has high personal standards and strives to achieve personal best every day o Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriateo Encourages others to take responsibility: Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning
Adaptabilityo Views challenges as opportunities and is open and receptive to changeo Actively seeks information about new work situations; strives to understand the rationale and implications for changes in work responsibilities or environmento Treats change and new situations as opportunities for learning or growth; identifies the benefits of change; speaks positively about the change to otherso Quickly modifies behavior to deal effectively with changes in the work environment; tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors. o Exercises flexibility and patience in difficult situations
Relationship Banker - Sunrise - Citrus Heights, CA
Citrus Heights, CA
Req #: 190006071
Job Category: Branch Banking
At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase.
Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers.
From a personal standpoint, you will also have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in our Branch Banking team, you'll take a lead role in delivering an outstanding experience to Chase customers. You'll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs. You'll contribute to the success of the branch by:
Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations
Making lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
Adhering to policies, procedures and regulatory banking requirements
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.
To be considered for this role, you may be required to complete a video interview powered by HireVue
Delivers exceptional customer experience by acting with a customer first attitude
Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions and listen to establish trust and build lasting relationships
Exudes confidence with clients when sharing product knowledge and solutions
Excellent communication skills - in person and over the phone - with proven ability to tailor features and benefits of products/services to customers with differing needs
Strong desire and ability to influence, educate and connect customers to technology
Possesses drive, initiative and knowledge to provide financial options for customers using a consultative approach
Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together
Operates within established risk parameters/tolerances, and meets internal/external risk and compliance obligations, including completion of required training
Professional, thorough and organized with strong follow-up skills
Excellent interpersonal communication skills
Engage and partner with team members and other LOBs to offer most appropriate products
At least one year experience in:
Retail banking sales, or
Financial services sales, or
Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
Beginning Oct. 1,2018 if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required - or must be successfully completed within 120 days of starting in role
Ability to work branch hours, including weekends and some evenings
Compliance with Dodd Frank/Truth in Lending Act*
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Retail Store Manager - Fair Oaks/Ca
The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.
A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Customer service leadership
The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience for all customers
Maintain customer/patient confidentiality
Reset departments following POGs adapting them to a particular store
Organize and execute the display and signing of weekly, major promotional and seasonal merchandise
Organize and execute the display and maintenance of off-shelf merchandise
Control use of register keys, securing door keys, alarm codes, and safecombinations
Execute locking of safe and security doors and setting of alarms when closing the store
Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report
Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly
Protect store assets
Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases
Maintain and react to Electronic Article Surveillance system
Ensure price accuracy, using POS Price Accuracy Report and in-store price audits
Respond to MIS
Review electronic journal
Access, input, retrieve and analyze information from the computer
Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine
Maintain an organized office and backroom
Work reserve stock
Oversee and execute the preparation of the daily cash report and weekly summary
Develop sales/hours forecasts
Load and unload deliveries
Lift 35 pound trays/cases to a height of 4 feet
Move trays/cases from one location to another
Verify and document billing of merchandise (check-in merchandise)
Execute and document merchandise returns and inter-store transfers
Operate a cash register - including: cash, check and charge transactions
Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings
Deliver deposits and secure change from the bank maintain a balanced imprest fund
Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours
Finalize weekly payroll
Ensure compliance with all company policies and procedures and federal and state laws
Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested
Conduct a walk through of the store and establish a prioritized list of tasks
Identify and react to in-store repairs
Execute payment of outside vendors as appropriate
Train, develop, and evaluate crew members and supervisors
Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel
Conduct performance appraisals for all directly assigned personnel
Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
Coach and execute counseling discussions with store employees
Maintain a work place free from discrimination and harassment
Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans
Prepare the store for a physical inventory
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven
‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered
‐ Ability to transfer to other CVS/pharmacy stores located within the same District
‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
‐ 5 + years of retail management experience, or experience as a CVS Supervisor
‐ Ability to transfer to other CVS/pharmacy locations outside of the same District
‐ A high school diploma or GED is required.
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
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