Feeding Hills Job Description Sample
Carpenter II, Facilities - Springfield Technical Community College
GENERAL STATEMENT OF DUTIES:
This position maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, etc.; inspect buildings to determine need for carpentry repairs or alterations; interpret and/or draw sketches or layouts of work to be done; erect and dismantle staging and scaffolding; and perform related work as required.
The basic purpose of this work is to perform carpentry work for the maintenance, repair and/or alteration of state buildings and related structures.
Job responsibilities include, but are not limited to:
Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air conditioners, mail slots, handicapped chair rails and ramps, shelving, etc.
Inspects buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job and reports results of inspection to those who have complained of unsafe conditions or who have requested alteration work.
Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done.
Performs structural repair, alteration or improvement work as needed.
Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment
Provide instruction for subordinates regarding handling of emergencies, the feasibility of performing repair or alteration and the scheduling of work.
May direct supervise, assign work; and review performance of other tradesmen.
Knowledge of the principles and techniques of carpentry.
Knowledge of the types of building structures.
Knowledge of the types and uses of material used in carpentry.
Knowledge of the safety practices and procedures followed in carpentry.
Knowledge of the types and uses of safety equipment used in carpentry.
Knowledge of the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc.
Knowledge of the types and uses of small measurement devices such as calipers, levels, rulers, steel squares, etc.
Knowledge of the properties and characteristics of wood.
Skill in using hand held power tools such as saws, drills, power hammers, etc.
Ability to follow oral and written instructions.
Ability to read and interpret documents such as plans, blueprints, drawings, etc.
As a member of the Project Team, main responsibility will be support for special projects. Additional duties:
Removal and installation of signage.
Coordination with other trades for sub trade work as part of a project (e.g. plumbing, electrical, HVAC, etc.)
Key core installs, Key and Lock coordination.
Removal and installation of flooring types and related flooring components (e.g. carpet, including carpet tiles and broadloom, vct, rubber flooring, stair treads, transition strips, etc.) Prep of subfloors as needed.
General painting, with proper wall prep.
Must have basic knowledge of building codes and requirements and permitting process.
In addition, this position will support and assist general facilities operations as needed.
Assist trades workers in the performance of their duties in a variety of trades (e.g. plumbing, electrical, carpentry, HVAC, etc.)
Perform routine trade-related maintenance and repair.
Maintains machinery and tools.
Responds to daily work orders when time allows.
Responsible for the relocation of furniture, equipment and boxes staff when staff moves within the college.
Minor repair of masonry
OSHA Certification (10 or 30 hour) a plus.
Lead Paint Certification a plus.
Must have ability to develop schedules and maintain them, as well as ability to meet preset schedules and deadlines.
See Also Mass. Dept. of Personnel Admin. Job Specifications/Carpenter Series
WORKING CONDITIONS/PHYSICAL DEMANDS
Carpenters work independently; work out of doors in all types of weather; work on scaffolding and/or ladders at heights greater than 10 feet; are exposed to the hazards of sharp tools and running machinery; lift and carry heavy objects; stand for prolonged periods of time. Must be able to lift and carry heavy objects. Must have physical stamina and endurance.
SALARY: $836.93 per week (Grade 15/ Step 1)
- State funded
WORK SCHEDULE: 37.5 hours per week (Monday
Friday) 6:30 am
2:30 pm or 7:30 am
GRANT FUNDED: No
STCC conducts a pre-employment screening on specified positions, which may include, but is not limited to, a Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check, verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening (i.e. physical/drug testing) as a condition of employment.
CLOSING DATE: March 1, 2019
APPLY TO: All applicants must apply online by submitting a cover letter , resume and three (3) professional references to http://www.stcc.edu
POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY
The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.
EQUAL OPPORTUNITY STATEMENT
STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.
Unit Manager Director (Full Time)
Heritage Hall East is looking for an RN Unit Manager to join our team on our LTC Unit!
Genesis is one of the nation's leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate - highly skilled and motivated to make a difference.
The Unit Manager/Assistant Director of Nursing of the Unit (RN) is a vitality specialist responsible for the overall operations, integration, coordination, and direction of nursing and patient care for the assigned unit. This includes:
Ensuring that care delivery is consistent with the mission, vision, and policies of Genesis; also in accordance with accepted standards of practice and state and federal regulations
Mentoring and educating nurses and nursing assistants
Working with physicians and other medical professionals/interdisciplinary team to ensure quality care
Serving as a resource to all staff within the unit
May be required to provide bedside nursing when needed
REQUIREMENTS: * A graduate of an accredited school of nursing
Current RN licensure by the State Board of Examiners of Nurses * BSN + 2 years nursing experience; or Associate Degree + 3 years nursing experience required
Proven leadership experience for a minimum of one year (i.e. head nurse, supervisor, etc.) * At least one year of experience in a skilled nursing environment preferred
Position Type: Full Time
Req ID: 300483
Center Name: Heritage Hall East Center
Patient Care Technician - PCT
Job ID 1900039R
Available Openings 1
PURPOSE AND SCOPE:
Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).
DUTIES / ACTIVITIES:
Responsible for driving the FMS culture through values and customer service standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor.
Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
Perform administration of Heparin as delegated or as allowed by state law.
Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.
Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
Discontinue dialysis treatment according to established procedures,
Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
Obtain Hemostasis and apply appropriate dressings.
Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.
Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160.
Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
Report any significant information and/or change in patient condition directly to the nurse supervisor.
Observe patient, and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.
Perform and document any intervention for unusual patient status and document patients' response to intervention.
Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.
Obtain all prescribed laboratory testing and prepare specimens for collection.
Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
Initiate Solution Delivery System (SDS) system.
Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
CLERICAL & ADMINISTRATIVE:
Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
Enters all treatment data into the designated clinical application accurately and in a timely manner.
Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate.
Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
Ensure collection of lab specimens by appropriate lab courier.
- Perform additional duties as assigned.
ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):
Assisting the HT RN:
May assist HT RN on Home Visit as directed
Reinforces PD / HHD education under supervision of qualified HT RN
Schedules and contacts patients regarding appointments
Weigh patient and obtain vital signs
Collect treatment records and review for completion. Notify RN of incomplete / missing records.
Cleaning and prepping treatment room; prep charts
Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
Clerical duties as assigned (faxing, mailing to physician offices etc.)
Obtain home hemo water sampling as directed by the HT RN
Set-up of the home hemo machine and PD Cycler.
Assist with exit site care when directed by HT RN.
Warm dialysate solution when directed by the HT RN
Draw dialysate solution for testing as directed by the HT RN
Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)
Assembles/breaks down charts/thins charts
Maintains logs as directed and applicable
Inventory of Home Program
Maintains par levels of home department supplies
Files home patient packing slips/invoices
Inventory for Patients
Assists patient with supply management and contacting customer service
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
All appropriate state licensure, education and training (if any) required.
EXPERIENCE AND REQUIRED SKILLS
Previous patient care experience in a hospital setting or related facility preferred.
Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Pharmacy Liaison - Baystate Medical Center
Who we are:
As the first and largest specialty pharmacy integrator and accelerator, Shields Health Solutions sits at the nexus of the $200B specialty pharmacy industry. Shields builds and manages hospital-owned specialty pharmacies for health systems who want to offer coordinated care services for patients with chronic illness. Our patient-centric TelemetryRx platform enables health systems to improve medication adherence, reduce patient readmission rates, and ultimately improve health outcomes through the collection and distillation of clinical, behavioral, and financial data. Shields Health Solutions is one of the fastest growing healthcare companies and has proven its immense impact on patients' lives
Whom we are looking for:
The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Critical to this position is a person who is able to establish strong and credible relationships with patients, clinicians and internal Shields staff in a data driven and collaborative team environment. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. A natural forward-planner who critically assesses own performance while accepting and implementing constructive feedback. Mature, well-presented, professional and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team both in the clinic and internally.
What you will do:
The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.
Details on the role:
Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
Educate prospective pharmacy patients on how hospital serves patients and improves their overall care;
Handle all medication needs of patients;
Grow the specialty pharmacies patient population
Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc;
Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list;
Help develop new processes to ensure smooth operations and patient care;
Interpret and enter prescriptions;
Clarify prescription orders with pharmacist and/or clinician as appropriate;
Perform pharmaceutical calculations;
Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
Answer, resolve and triage inbound inquiries;
Provide outbound therapy/medication adherence check-ups;
Secure refill prescriptions;
Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance;
Communicate directly with patients to assist them in the awareness of their medications;
Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;
Manage, organize, and update relevant data using database applications;
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
Identify trends, resolves problems; recommend improvements; implement change;
Actively participate in process improvement initiatives;
Act as a value-added business partner to stakeholders throughout the organization;
Protect organization's value by keeping information confidential;
Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;
What you need:
Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
Years of Experience: Required: 3-5 years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must
Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
Security Officer PT Corporate Insurance Chicopee MA
We are North America's leading security services provider with over 200,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted! You too can start with little, to no security experience and become one of Allied Universal's many success stories. We have great part-time and flexible schedules! Start your phenomenal career with Allied Universal today!
Allied Universal is seeking Professional Security Officers.
Candidate must be 21+ or enrolled in a Criminal Justice Program
401K, & AUS Work Perks Discounts including cell phone bill discounts
Free Training to help advance your career
Free CPR Certification
Must have valid Driver's License
Our Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.
Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Able to obtain a valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.
VIP Petcare is improving the lives of pets and the people who love them! We are currently looking for dedicated, professional veterinarians who have a passion for pet wellness and prevention. Our Community Clinics and Wellness Centers provide high quality preventive and wellness pet care services including diagnostic tests, vaccinations, preventive medications, microchipping, nail trims and a wellness check commensurate with the services administered. We are lucky to work with some of the best veterinarians in the country; whether you are a recent graduate or a seasoned Veterinarian looking to further advance veterinary care in our communities, we would like to connect with you about our open opportunities.
Benefits of working with VIP Petcare:
Flexible scheduling that fits your life.
As the licensed Veterinarian YOU control all medical decisions made at the clinic.
We provide trained staff to setup/break down the clinic as well as process our clients through the clinic. Your focus is on the pets.
As a relief/contract veterinarian you can advertise and promote your own business and refer clients to your practice for their full service veterinary needs.
Making a difference in your community
Discounts on VIP Petcare vaccines and services.
Doctor of Veterinary Medicine
License in good standing with applicable state veterinary board
Comfortable providing services (vaccinations/blood draws/microchipping) in front of clients
Excellent bedside manner
Able to provide services in a fast paced environment
Retail Customer Service Associate
Job Number: 1946516BR
Employment Type: Regular Full-Time
Job Category: Retail
Region: 054 : Northeast
Address Line 1: 1383 Main St
Zip Code: 01103
To learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us.
FedEx Office Career Preview
At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day!
The Good Stuff
Variety! Connect with our valued and diverse customers to provide custom solutions.
Get creative! Collaborate with customers to build top notch and complex projects.
Never a dull moment! Fast-paced and exciting environment.
Professionalism! Refine your skills and add value to your talents.
Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career.
Comprehensive and competitive benefits.
About FedEx Office
At FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance.
General Duties and Responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members
Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required
Minimum Qualifications and Requirements
High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Quality Driven Management (QDM)
(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
Suggests areas for improvement in internal processes along with possible solutions
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
Applies Quality concepts presented at training during daily activities
Supports FedEx Office Quality initiatives
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
America's Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.
Technology Sales Supervisor
Position Summary: The Tech Sales Supervisor is responsible for selling technology products and services to Staples' customers.
This individual also acts as the team lead within the department – driving computing sales, training and coaching team members on selling techniques, and inspiring other team members through positive attitude and behaviors. The Tech Sales Supervisor must have excellent communication skills including listening and gaining a thorough understanding of customers' needs in order to offer them the best solution.
General Purpose: Drive profitable sales growth through selling technology products and services by creating and maintaining an inspired Selling Culture in Technology. Lead the department by coaching and developing the Tech Sales Team.
Shows ability to lead and coach a team to strengthen and support our associates and customers
Teaches and reinforces consultative selling behaviors that result in Managers and Associates delivering exceptional sales & service results
Experience working on presenting solutions through creating an open and friendly customer centric environment that provides a total solution to all customers
Demonstrates ability to coach and lead a team committed to operational excellence to drive profitable year over year sales and margin
Has a clear understanding of merchandising and retail operations
Champion of Staples values; Own it, Say it like it is, Be Caring, keep it simple, and Work together
Able to work a flexible schedule
Adheres to all company policy and procedures
Leadership:Serves as a leader within the retail organization with direct accountability to the Tech Selling floor. Provides coaching and feedback to all tech sales associates.
Takes personal accountability for the tech sales team.. Drive profitable sales and service. High integrity and ethical behavior as a keyholder for the store.
People: Involved in the selection, recruitment and performance assessments of Tech Sales associates.
Selling: Champions technology and computing selling programs; Exhibits Inspired Selling behaviors in all interactions and communications with customers, associates and management.
Coaches team of associates to do the same; Serves as a Selling and Service role model for whole store. Achieve all sales & service goals and drives DPT through presenting solutions. Respond and resolve customer requests and concerns.
Essential Skills & Experience:
Results Orientation: Demonstrates strong drive to deliver meaningful results through selling technology products and services. Sets high standards of performance for self & others.
Build Relationships: Excellent ability to assess customers' needs and offer them a full technology solution that meets or exceeds their expectations. Relates to co-workers and managers in an open and friendly manner and enjoys working in a team environment.
Engage & Inspire: Leads the Tech Sales team to achieve goals and drives the overall sales of the department (Products and Services) through projecting a positive image, and exhibiting inspired or advanced level of selling behaviors. Coaches' junior associates to improve skills.
Managing Execution: Ability to be organized and plan work to ensure that work is completed on time and to high standards. Follows all company & departmental operational standards, processes and procedures.
Communication: Strong written and verbal skills.
Able to accurately assess customers' technical knowledge and communicate information in a way the customer can understand. Able to remain calm during tense or stressful situations.
Analysis: Actively listen and ask customers questions to collect sufficient information to understand problems/ issues. Ability to analyze problems & issues from different points of view.
Adaptability: Able to adapt to shifting or competing priorities; flexible "can do" attitude.
Leveraging Diversity: Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs.
1 year previous experience selling technology products or services
Previous experience leading teams and/or supervising others
Ability to work a flexible schedule
Preferred Skills & Experience:
Demonstrated ability to sell technology products and services; genuine interest in technology products
Experience using financial metrics to track sales progress & increase sales
Ability to peer coach and act as a team lead within the Tech Sales department
Excellent customer service skills
Three to five years of key holder experience within a retail environment
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Internship- Master's 1St Year
Are you an exceptionally organized, self-motivated, and passionate person? Are you looking to put in practice all the knowledge you possess?
Join our team of competent and compassionate professionals as an Intern at Behavioral Health Network!
Behavioral Health Network, Inc. (BHN) has a wide range of internship opportunities for your students who are passionate about human services. BHN offers bachelor level, and first and second year master's level internships in the areas of addiction services, community outreach, emergency Services, youth and family services and more!
Our internship program focuses on developing students' skills, experience, knowledge and perspective in order to be successful in their upcoming careers. Our commitment to training the next generation of providers is broad and deep.
Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.
Description: The Crisis Stabilization Unit is a safe, supervised, 15-bed environment combining Department of Mental Health and Crisis beds. Individuals served at CSU are provided a range of services including medical evaluations, groups, and one-on-one meetings, among other services.
Population: Adults 18 and older
Intern Experience: Counseling techniques, IAP development, comp assessment, psycho-pharmacology, special projects, intro to methods, referral, case management, group tx, case presentations
Primary Care Behavioral Health (Holyoke Health Center)
Description: A part of BHN's Integration program, Primary Care Behavioral Health has the goal of integrating behavioral health services to improve the health outcomes of the individuals we serve. PCBH provides targeted, flexible behavioral health support in the primary care setting through treatment that is person-centered, evidence-informed, and focused on collaborate goal-setting.
Population: All ages and ethnicities, but mostly Spanish speaking population
Intern Experience: Behavioral health consulting, primary care, brief treatment, case consultation, primary care medication, assisted treatment and disease integration
Primary Care Behavioral Health (Child Guidance Clinic in Springfield)
Description: Primary care of behavioral health
Population: All ages, race and ethnicities, gender, sexual orientation and ability.
Intern Experience: Behavioral health consulting, primary care, brief treatment, case consultation, brief treatment, case consultation, medication assisted treatment, diagnosing, intervention strategies.
Center for Traumatic Brain Injury Services
Description: The Center for Traumatic Brain Injury provides Case Management in an outreach model to individuals in home and community, support to access community resources and other providers. Center based groups three days per week in an intentional learning support community working on psycho social skills and developing a greater appreciation of the consequences of brain injury and adjustments strategies.
Population: Adults who have sustained Traumatic Brain Injuries (externally caused); typically ages 18-65.
Intern Experience: Develop an understanding of the complex nature and consequences of traumatic brain injury involving cognitive, behavioral and social and physical challenges/disabilities and develop an understanding, emotional, cognitive and behavioral adjustment strategies and resiliency.
Adult Community Crisis Stabilization and Respite
Description: The BHN CCS/Respite program is a short-term intervention offered to individuals who can voluntarily participate in their recovery process.
BHN offers a short-term (3-5 days) out-of-home placement to stabilize individuals in an emerging crisis situation. The program offers a home-like, safe, and supervised environment for psychiatric crisis, hospital step-down, medication evaluation and service coordination. CCS is a voluntary, unlocked, community-based treatment program.
Our services are strength-based and "person centered". We use a recovery model to offer support to our population. Interventions include: individual treatment planning, individual and group counseling, nursing assessment and medication management, psychiatric evaluation and stabilization, referral and aftercare planning.
Population: Adults who experience acute mental health crisis.
Intern Experience: The student will acquire knowledge of recovery treatment including mental health and substance use approaches; observation, documentation, interviewing and counseling skills; knowledge about mental status exams, risk assessments, referrals and aftercare planning; experience working as a team member serving a diverse population.
Our interns for Master's first year should have the following qualifications:
Be passionate about human services.
Must be in their 1st year of their Master's Degree
Be willing to learn and have a great experience working with BHN!
Warehouse Material Handler
ABC Supply, the nation's largest distributor of select exterior and interior building products, is currently seeking a motivated Warehouse Material Handler to join its team. ABC Supply has been the recipient of the Gallup Great Workplace Award for 12 consecutive years and is proud to be an employee-first company. If you're looking for a rewarding position with an established company, we want to hear from you!
In this role, you will respond to calls from our in-store sales associates and fulfill orders for walk-in customers. You will also pull orders and load them onto our company delivery trucks before, during, and after business hours as required. You will perform picking and loading duties using a forklift.
Specific duties may include:
Maintaining a clean and efficient warehouse
Responding to calls from the sales floor in a timely and professional manner
Completing pick ticket orders
Unloading/receiving all OTR deliveries
Pulling and staging orders for each company delivery truck
Performing rotating loading or unloading duties as assigned on a daily basis
Providing excellent customer service
Double checking all loads for accuracy and ensuring that they are thoroughly secured for delivery
Operating forklifts safely and responsibly
Treating all customers and coworkers in a helpful and professional manner
Performing all duties safely
Specific qualifications include:
Solid organizational skills and attention to detail
Previous warehouse and forklift experience is preferred
Ability to lift 75-100 pounds consistently
Building material experience is a plus
Positive attitude and team player
Valid driver's license strongly preferred
Hoisting license strongly preferred
Benefits may include:
Health, dental, and vision coverage
Employer paid life insurance
401(k) with generous company match
Paid time off
Equal Opportunity Employer / Drug Free Workplace
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!