Filler Room Attendant Job Description Sample

Food and Beverage Department

Job Description

DELI COUNTER ATTENDANT and ROOM SERVICE ATTENDANT

This role will consist of performing Deli attendant and Room Service attendant shifts as assigned. Please read both job descriptions below to apply.

MISSION

Ensure a pleasant and enjoyable experience for all customers. To greet customers as they approach the deli counter. To provide high quality and efficient preparation of customer food orders. To take orders in a service-oriented manner, demonstrating complete knowledge of all menu items, ingredients and prices, and employing suggestive selling skills where appropriate. Recognize regular customers and anticipate their needs. To keep the food prep areas and food display cases and counters clean and uncluttered. To provide efficient cash register processing of customer orders, and thank customers for their business.

REPORTS TO

Food and Beverage Manager

DRIVERS of SUCCESS

• Personable, Friendly Demeanor

• Customer Service and Cleanliness Obsession

• Food Prep Skills

• Team Player, Leadership Skills

• Professionalism, Responsibility

• Enthusiasm, Hustle, Achievement Orientation

• General Food Service/Cafe Knowledge and Experience

PRIMARY RESPONSIBILITIES

• Welcome customers to the deli, and thank them for their business; get to know and use names as often as possible

• Ensure food prep area is always stocked with all needed ingredients, utensils, etc.

• Assist customers in selecting their food orders; make suggestions where appropriate

• Prepare all food orders according to recipes or provided guidelines

• Prepare all food orders in the most efficient manner and order

• Be service-oriented and aware of customers in line; make eye contact, let customers know you'll be right with them, and handle multiple orders simultaneously when possible

• Promote daily specials, new menu items, and healthy alternatives for those interested in low-fat items

• Be flexible with customers regarding special requests; allow substitutions wherever possible

• Ensure the deli case and drink cases are kept stocked and that counter areas are uncluttered

• Operate the cash register efficiently; ensure adequate change is maintained in the drawer

• Follow member and guest charging policies and associate discount policies

• Follow all opening and closing procedures as applicable

• Follow all state liquor laws in the responsible service of alcohol

• Keep the food prep areas sanitary and uncluttered

• Keep condiments and paper goods supplies stocked

• Cross-train in other restaurant positions

• Ensure that club member and guest orders are serviced before associate orders

• Other responsibilities as assigned by the Restaurant Manager

• Must be available weekends and holidays.

• Deli Attendant shifts and Room service shifts will be scheduled according to business and scheduling demand.

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidates, with or without reasonable accommodations, must be able to:

• Write, read, speak, hear and see

• Stand and walk for prolonged periods

• Bend, lift and carry up to 40 lbs.

• Set-up and take-down light equipment

• Operate kitchen and food prep utensils and equipment

• Demonstrate manual dexterity and coordination - handle breakables and hot dishes

• Perform general housekeeping work

Leisure Sports Front Office Department

Job Description

ROOM SERVICE ATTENDANT

MISSION

To create great first impressions of Renaissance ClubSport by ensuring guests are welcomed and their luggage and other immediate needs are cared for. To carry the guest's luggage to and from their assigned room and see to it that the guest is settled in a room which meets all RCS standards. To deliver all room service orders to guest rooms, following all service quality and hospitality standards. To keep the bell stand and general lobby area neat and clean. To deliver check-out folios and newspapers to rooms daily as needed. To deliver requested extras, such as cribs, pillows, razors, or towels to guest rooms.

REPORTS TO

Food and Beverage Manager

DRIVERS of SUCCESS

• Personable, Friendly Demeanor

• Customer Service Obsession

• Team Player

• Professionalism, Responsibility, Enthusiasm

• Communication Skills

• Organization and Multi-Tasking Skills

PRIMARY RESPONSIBILITIES

• Warmly and hospitably welcome all guests to the hotel as they arrive

• Assist guests to and from rooms; be very careful with luggage; converse with guests as you accompany them to their room; promote the special features of the hotel and club

• Upon arrival at the guest room, assist guest in any way possible or requested: open drapes, turn on lights, set up luggage, fill the ice bucket, and so forth

• Keep luggage carts neatly arranged in the designated area. When putting luggage on carts, use extreme care and proper loading techniques for the protection of guest property. When transporting a loaded cart, watch carefully for people in hallways, around corners, or in elevators, and be careful not to bump walls or corners

• Deliver room service orders to guest rooms promptly; present and serve the order according to the RCS service manual

• Be familiar with all room service menu items, their garnish, contents, and preparation methods; be prepared to answer guest questions knowledgeably

• Remove trays from guest hallways continuously throughout scheduled shift

• Deliver other items requested by guests, such as extra towels, pillows, cribs, etc. to guest rooms; assist in setting up the item if requested

• Be knowledgeable about all hotel and club facilities, programs, and services, as well as local points of interest and local restaurants, bars, parks, golf courses, theaters, and so on

• Have a clear understanding of all other departments in the hotel and club

• Follow all hotel rules, policies and procedures set by the property and the Front Office Manager

• Check luggage for departing guests who request this service; take extra care when tagging luggage. When retrieving checked luggage, be 100% accurate when matching tags

• Answer the bell stand telephone promptly and courteously, following the RCS-provided script

• Keep the bell stand, general lobby, and porte cochere areas neat and clean at all times

• Follow the general "clean as you go" campaign while en route back from rooming guests or delivering items to guest rooms

• Complete all side duties, which may include raising or lowering flags, picking up or delivering dry cleaning to or from guest rooms, assisting AYS Agent in personal wake up calls by going to the room, and tidying the bell closet

• Never solicit tips by words or actions. Always thank a guest for a tip, regardless of the amount

• Other responsibilities or projects as assigned by the Front Office Manager

• Must be able to work weekends and holidays.

• Scheduled Room Service and deli Attendant shifts will be schedules based on business and scheduling demand.

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidates, with or without reasonable accommodations, must be able to:

• Write, speak clearly, read, hear and see

• Demonstrate good posture throughout shift

• Stand and walk for duration of work shift

• Demonstrate manual dexterity and coordination – handling breakables and hot dishes

• Perform general housekeeping work

• Bend and lift up to 50 lbs.

General Summary of Duties:

Responsible for the efficient and orderly cleaning and servicing of all guest rooms as assigned. Must be flexible to work a varied shift, including overnight, weekends, and holidays based on the business demands.

Typical Physical/Mental Demands:

Requires mobility. Cleaning and reaching at floor level or to a height of eight (8) feet off the floor; pushing or pulling a fully loaded cart weighing twenty-five (25) to thirty (30) pounds on carpet; and cleaning floors and items at floor level. Normal sense of smell, touch, and sound.

Typical Working Conditions:

Work is performed in an assigned area of the hotel. Use and exposure to cleaning solvents and chemicals.

Exposure to fume, odor, and dust hazards. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

Examples of Duties (includes but is not limited to the following):
1.Clean assigned rooms daily.
2.Service all stay over rooms by changing sheets and pillow covers daily and replenishing towels and amenities as needed.
3.Clean all check out (vacant, dirty) rooms thoroughly by changing sheets, pillow covers, bath rugs, and towels and replenishing amenities as needed.
4.Provide guests with extra towels, soap, shampoo, lotion, note pads, etc., when requested.
5.Fold linen daily.
6.Load cart per specifications.
7.Transport caddie containing supplies, brushes, and rags daily.
8.Use correct cleaning chemicals for designated surfaces, according to OSHA regulations.
9.Must be able to clean at least 14 rooms everyday.
10. Perform other related duties as assigned.

Performance Requirements (knowledge, skills and abilities:

Ability to communicate effectively in English and establish and maintain effective working relationships with staff. Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.

Education:

No specific requirement.

Experience:

Must have a minimum of 2 years experience in a large resort. ALL OTHERS PLEASE DO NOT APPLY.

Are you a returning applicant?

Previous Applicants:

Email:

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JOB TITLE: ROOM ATTENDANT

USUAL TIME OF WORK SHIFT: Varies with facility needs. Some full-time positions and some part-time positions

BREAKS: Two 10 minute breaks, and one 1/2 hour lunch

OVERTIME: Seldom

MACHINES USED: Household-type vacuum cleaner

TOOLS USED: Mops, brooms, extendable wands, cleaning items

ASSISTIVE DEVICES: Cleaning supply pushcart

SAFETY CLOTHING/EQUIPMENT: Employee Uniforms and Personal Protective Equipment

SKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace

DESCRIPTION OF WORK PLACE/WORKSTATION:

The work takes place at a variety of locations at a hotel facility. The surfaces at the locations are cement, carpeted, tiled, or have wood flooring.

Most of the work locations are both well-lit and temperature controlled. The Room Attendant may be exposed for limited periods of time to various weather conditions when cleaning landings and other outdoor areas. The areas where the Room Attendant performs most of the cleaning are guest rooms, bathrooms, lounges, lobbies, landings, elevators, stairways, kitchens, and locker rooms.

DESCRIPTION OF JOB TASKS/PURPOSE:

The Room Attendants primary responsibility is to clean areas at the hotel facility where guests have spent or will spend time during their stay. The Room Attendant counts and transports linens to and from guests rooms.

He/She replenishes supplies such as drinking glasses and writing supplies in various rooms. The Room Attendant dusts furniture and equipment, polishes metalwork, washes windows, walls and doors, and empties waste baskets and ash trays. He/She vacuums carpets and upholstered furniture, and scrubs, waxes, and polishes floors using brooms, mops, and vacuum cleaners.

The Room Attendant replaces light bulbs, and replenishes bathroom supplies. He/She transports trash to the waste disposal area. He/She may be required to move furniture, hang drapery, and roll carpet when necessary. Other duties may be required as directed by the manager or supervisor.

MAJOR JOB FUNCTIONS:
1.Sorts, counts, folds, and transports linens to various site locations.
2.Makes beds in guest rooms.
3.Replenishes supplies (i.e. drinking glasses, writing materials, bathroom supplies, etc.).
4.Cleans rooms, kitchens, lobbies, lounges, bathrooms, landings, elevators, stairways, locker rooms, and other work areas.
5.Sweeps, scrubs, waxes, and polishes floors.
6.Cleans rugs, carpets, upholstered furniture, and draperies.
7.Dusts furniture and equipment.
8.Polishes metalwork.
9.Washes windows, walls, door panels, sills, ceilings, and woodwork.
10. Empties waste baskets.
11. Cleans ashtrays.
12. Transports trash to waste disposal area.
13. Replaces light bulbs.
14. Other duties as assigned by manager or supervisor.

Associate must adhere to all work rules, procedures, and policies established by the company including,but not limited to, those contained in the Associate handbook.

Must be willing to perform other duties as assigned, of which the associate is capable.

Description & Requirements

Summary

Provide service to internal guests in the Employee Dining Room which is consistent with Cache Creek Casino Resort R.I.C.H. Core Values.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Promote Cache Creek Casino Resort in a positive manner.

Practice Serve Safe Sanitation Standards at all times while working in the Kitchen.

Work all stations in the Employee Dining Room Kitchen including but not limited to the griddles, fryers, woks, grill, steamer, stove and pantry and produce all menu items as required.

Cook food on the daily menu as specified by the Chef with consistency.

Perform all prep work for all stations.

Carry on all staff interactions and service to the guest(s) in the accepted language by which Cache Creek Casino Resort conducts business (English).

Practice "clean as you go" program to insure all areas are well maintained.

Practice the Cache Creek Casino Resort core values of Respect, Integrity, Commitment and Humility-R.I.C.H.

As required, be able to assist Main Kitchen Chef in any duties which fall into the Cook II category.

Maintain the Front of the House condiments station, coffee, soda and all other drink items to full service 100% of the time.

Inventory food product to be order by "Station" by the Chef.

Maintain Salad Bar with al menu selections.

Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and/or Education

One year related experience in fast food or family style restaurant as a cook in a high volume setting and high school diploma or general education degree (GED).

Age Requirements

Must be at least 21 years of age.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

SERVSAFE Certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.

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Please note: This job posting is designed to create a pool of qualified candidates for current and future opportunities.

It is the primary responsibility of the Guest Room Attendant to clean and service the guestrooms and bathrooms. All duties are to be performed in accordance with departmental and the Property policies, practices, and procedures.

• Cleans guestrooms including duties such as making beds, vacuuming, emptying trash, wiping down or dusting all surfaces.

• Replenishes all guest amenities and information folders as needed.

• Cleans bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable.

• Replenishes all amenities such as ashtrays, soaps and tissues.

• Places clean bath mats on tubs and/or shower doors and clean towels on towel racks.

• Reports unusual room conditions or rooms in need of repair.

• Reports status of rooms clean/unclean, vacant/occupied via the in-room phone system.

• Completes all duties in accordance with the room classification checklist.

• Follows all safety policies and guidelines of the department, Company, State or Federal authorities.

• Utilizes safety equipment as required.

• Performs all other job related duties as requested.

Required:

• Ability to withstand prolonged walking, standing, bending and kneeling, lift items and maneuver and maintain control of housekeeping cart.

• Ability to work indoors and be exposed to various environmental factors such as, but not limited to noise, dust and cigarette smoke.

• Department is willing to train those who possess excellent guest service skills.

• Excellent customer service skills.

• Have interpersonal skills to deal effectively with all business contacts.

• Professional appearance and demeanor.

• Work varied shifts, including weekends and holidays.

• Able to effectively communicate in English, in both written and oral forms.

Preferred:

• High school diploma or equivalent.

• Previous experience working in a similar resort setting.

BASIC FUNCTION (the primary purpose of this position):

Facilitates high standards of hotel housekeeping service and guest satisfaction by cleaning hotel rooms, changing linens, and restocking rooms with supplies and guest amenities.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES:

• Promote a clean, safe, healthy and friendly work environment for employees and guests; report and direct safety issues to Safety Committee.

• Greets guests, responds to guest requests, and maintains guest privacy and security to encourage repeat business.

• Vacuums carpets upholstered furniture and draperies. Dust furniture. Make beds using the high standards of the hotel.

• Washes or wipes down walls, doors, windows and windowsills, and woodwork. Empties and cleans wastebaskets and ashtrays.

• Cleans and sanitizes bathroom. Replenishes toiletries, coffee and amenities.

• Places furnishing and accessories according to specification after cleaning.

• Reports and passes custody of lost and found items as well as reporting damage or suspicious activity to supervisor on duty.

• Resolves or refers to management all guest concerns, complaints or suggestions in order to provide superior hotel service to the guest.

• Other duties as assigned.

POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):

• GED or High School Diploma preferred.

• Previous hotel housekeeping or related experience preferred.

• Ability to accomplish work tasks by a given deadline.

• Ability to work with others to accomplish objectives.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to effectively present information in one-on-one situations to guests and other employees of the organization.

• Ability to work with chemicals on a daily basis; ability to read and follow MSDS sheets.

• The employee must regularly lift and/or move up to 10 pounds; occasionally lift or move up to 25 pounds.

• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies.

This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.

General Summary of Duties:

Responsible for the efficient and orderly cleaning and servicing of all guest rooms as assigned. Must be flexible to work a varied shift, including overnight, weekends, and holidays based on the business demands.

Typical Physical/Mental Demands:

Requires mobility. Cleaning and reaching at floor level or to a height of eight (8) feet off the floor; pushing or pulling a fully loaded cart weighing twenty-five (25) to thirty (30) pounds on carpet; and cleaning floors and items at floor level. Normal sense of smell, touch, and sound.

Typical Working Conditions:

Work is performed in an assigned area of the hotel. Use and exposure to cleaning solvents and chemicals.

Exposure to fume, odor, and dust hazards. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

Examples of Duties (includes but is not limited to the following):
1.Clean assigned rooms daily.
2.Service all stay over rooms by changing sheets and pillow covers daily and replenishing towels and amenities as needed.
3.Clean all check out (vacant, dirty) rooms thoroughly by changing sheets, pillow covers, bath rugs, and towels and replenishing amenities as needed.
4.Provide guests with extra towels, soap, shampoo, lotion, note pads, etc., when requested.
5.Fold linen daily.
6.Load cart per specifications.
7.Transport caddie containing supplies, brushes, and rags daily.
8.Use correct cleaning chemicals for designated surfaces, according to OSHA regulations.
9.Must be able to clean at least 14 rooms everyday.
10. Perform other related duties as assigned.

Performance Requirements (knowledge, skills and abilities:

Ability to communicate effectively in English and establish and maintain effective working relationships with staff. Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.

Education:

No specific requirement.

Experience:

Must have a minimum of 2 years experience in a large resort. ALL OTHERS PLEASE DO NOT APPLY.

Are you a returning applicant?

Previous Applicants:

Email:

Password:

If you do not remember your password click here.

As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process.

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POSITION SUMMARY:

To prepare guest rooms for arrival and continued stay of hotel guests in accord with Beau Rivage standards.

ESSENTIAL FUNCTIONS AND TASKS

• Prepare beds (which includes: replacing soiled linen and changing bedspread, bed pad, and bed skirt as needed.

• Clean bathrooms (which includes: removing soiled terry and replenishing with clean terry, removing trash, replenishing supplies, and cleaning tubs, walls, floors, toilets, vanities, mirrors and fixtures).

• Clean living areas (which includes: dusting furniture, removing trash, cleaning doors and spots on walls, cleaning mirrors, replenishing supplies, and vacuuming the room.

• Record repairs needed on back of assignment sheet.

• Complete pertinent information on assignment sheet (which includes: room status (P.M.) and linen usage for each room).

• Perform specified extensive/general cleaning in assigned rooms.

• Input room status of all rooms in phone system upon completion.

• Record completion of general cleaning in each room, specifying those that required change of bedspread(s).

• Perform physical room checks (P.M.).

• Sign in/out with floor supervisor and accept master keys in accordance with key policies.

• Ensure continual cleanliness of GRA carts.

• Ensure all lost & found items are placed in a bag and articles are immediately submitted to the supervisor

• Load and transport cart to and from workstation for use throughout the shift.

• Perform other similar duties and responsibilities as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

KNOWLEDGE/SKILLS/ABILITIES:

• Excellent customer service and organizational skills

• Knowledge of machine/equipment/chemicals used for cleaning.

• Able to lift up to 20lbs.

• Knowledge of basic reading, writing and arithmetic skills.

• Able to work under pressure at a rapid pace.

• Must be able to speak, read, write and understand English.

PHYSICAL DEMAND:

• While performing the duties of this job, the employee is constantly walking between various areas of the property.

• Constantly bending, stooping, grasping, reaching, twisting, and lifting (linen approximately 10 lbs., unlimited times throughout the day).

• Frequently using wrist motion, dexterity, and grip strength to 20 lbs. force.

• Occasionally lifting/carrying up to 18lbs.

• Occasionally pushing, and pulling up to 30 lbs. of force to initiate movement of cart; 15lbs. of force to maintain movement of cart.

WORKING CONDITIONS:

Work performed indoors and outdoors, Employee may be exposed to chemicals, dust, secondhand smoke, and hot and cold temperatures. Employee will be required to balance and reach at varying heights. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE/HOURS:

Regular scheduled hours. Must be flexible; able to work weekends and if needed for occasional work outside of normal scheduled hours.

Reports to

Shift Lead

Scope of Position

The Dining Room Attendant is responsible for assisting the service staff in maintaining the cleanliness and sanitation of the guest dining areas and restaurant beverage stations.

DUTIES AND RESPONSIBILITIES:

The following are examples only and are not intended to be all inclusive or restrictive; other duties may be assigned as necessary.

Essential Functions

An individual must be able to successfully perform each essential function of this position listed below with or without reasonable accommodation.

Responsibilities

• Performs all functions in accordance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.

• Ensures the highest possible standards of guest service are provided and listens and responds to guest and employee concerns and questions.

• Wipe tables or seats with dampened sanitized cloths or replace dirty tablecloths.

• Set and maintain tables with clean linens, condiments, and silverware.

• Scrape and stack dirty dishes and carry dishes and other tableware to the kitchen(s) for

cleaning.

• Cleans and polishes counters, shelves, walls, furniture, or equipment in the food service areas or areas of restaurants and mops or vacuums floors.

• Makes coffee and fills fruit dispensers.

• Maintains routine practices in the dining room.

• Attends and satisfactorily completes all required training as assigned and required.

• Manages and maintains security of confidential information entrusted to position.

Marginal Functions

• Other duties as assigned.

Essential Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Skills and Abilities

• Excellent interpersonal, time management, organizational, and communication skills.

• Ability to comprehend and execute both oral and written instructions

• Mathematical Skills:
  Ability to add, subtract, multiply and divide.

• Language Skills:
  Must be able to communicate in English. Spanish or other language skills a plus.

Physical Activities

The physical activities described here are representative of those that must be met and are encountered by an employee to successfully perform the essential functions of this job.

• While performing the duties of this position, the employee is regularly required to stand, sit, walk, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.

• The employee must be able to concentrate for prolonged periods.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

• The employee must be able to communicate effectively in person or using telecommunications equipment.

• The employee must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.

• Lift, push and pull up to 50lbs.

Work Environment

The work environments described here are representative of those that must be met and are encountered by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is frequently exposed to smoke, toxic materials, air contaminants, noise, and temperature extremes.

• The employee must be able to perform under pressure and work long hours under stressful conditions.

• The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.

Availability

An individual must have the following job availability to perform one or more essential functions of this position.

• Location: 794 Lucky Eagle Drive, Eagle Pass, TX 78852
• Flexibility: The employee may need to work nights, weekends, holidays and/or extended hours if required.

REQUIRED ENTRY CRITERIA

• Must be at least 18 years of age.

• Must participate in tip reporting program.

• KTTT Gaming Commission Gaming License, including successful completion of background check necessary to obtain and maintain License. Responsible to keep all documents current and valid at all times.

• Must be able to provide authorization to work in the United States.

• Must have access to reliable transportation to commute to and from work.

PREFERRED ENTRY CRITERIA

Education and Experience

• High school diploma or GED preferred.

Other Criteria

• Native American preference is observed.