Filler Room Attendant Job Description Sample

Location

Richmond Hotel

Located in the center of Richmond's financial district and overlooking the James River, The Omni Richmond welcomes its guests with a taste Southern Hospitality. The Omni Richmond is the premier destination for business and leisure travelers alike. Steps away you will find wonderful restaurants, shopping, and entertainment.

Come be a part of an amazing team where we inspire and reward our associates! Every other Friday the Management Team hosts an Associate Appreciation event to show their appreciation for their associates and give them a much deserved break from the work day. The Omni Richmond prides itself on having a bi-annual management training class where current associates participate in a 6 month program to prepare them for advancing their careers.

Job Description

Responsible for assisting the server in the dining room. Duties to include setting tables with clean napkins, china and glassware, pour water for guests, and serve bread and butter as specified.

Responsibilities

• Stock and maintain supplies in service stations

• Set tables with clean linen, china, glassware and silverware

• Ensure furniture and floors are clean and arranged according to restaurant specifications.

• Assist Servers during meal periods

• Remove any extra settings

• Pour Water

• Interact with guests

Qualifications

• Be committed to providing exceptional customer service

• Ability to multi-task

• Must be able to stand for 8+ hour per day

• Flexible Scheduling to include nights, weekends, and holidays

• Must be TIPS and Food Handler certified

Location

Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Job Description

To provide efficient friendly customer service at all times and to maintain a clean, professional top quality cafe. Responsible for assisting the server in the cafe. Duties to include setting tables with clean napkins, china and glassware, pour water for guests.

Responsibilities

• Stock and maintain supplies in service stations

• Set tables with clean linen, china, glassware and silverware

• Ensure furniture and floors are clean and arranged according to restaurant specifications.

• Assist Servers during meal periods

• Remove any extra settings

• Pour Water

• Interact with guests

Qualifications

• Must be able to work a flexible schedule including weekends and holidays

• Be committed to providing exceptional customer service

• Ability to multi-task

• Must be able to stand for 8+ hour per day

• Bartending knowledge preferred.

• Must be at least 21 years old

Job Summary

Boca Raton Resort & Club is seeking a Bag Room Attendant...

A Bag Room Attendant is responsible for preparing golf carts and the golf staging area for play in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bag Room Attendant, you would be responsible for preparing golf carts and the golf staging area for play in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean, maintain, charge, track and prepare golf carts daily for play

• Set range, benches, coolers, towels, ball washers, etc.

• Service stations to include, but not limited to, ice station, bag room, valet, range and cart bay

• Greet and welcome guests and respond to guest inquiries in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality

• We're passionate about delivering exceptional guest experiences.

• Integrity

• We do the right thing, all the time.

• Leadership

• We're leaders in our industry and in our communities.

• Teamwork

• We're team players in everything we do.

• Ownership

• We're the owners of our actions and decisions.

• Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Job Summary

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms

• Vacuum rooms and corridors

• Change and replenish bed linen, towels and guest amenities in line with company guidelines

• Undertake regular deep cleaning tasks

• Restock and maintain trolley on daily basis

• Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest

• Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition

• Be environmentally aware

• Dispose of waste accordingly

• Manage guest requests in a timely and efficient manner

• Comply with hotel security, fire regulations and all health and safety legislation

• Carry out lost property procedures

• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Suitekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude

• Good communication skills

• Committed to delivering high levels of customer service

• Excellent grooming standards

• Ability to work on their own or in teams

• Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotel experience

• Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Welcome to the Morgantown Marriott at Waterfront Place, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 207 well-appointed guest rooms and suites with an abundance of amenities, including luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, spa services, room service, flat screen HDTVs, and much more. We opened as a Marriott hotel in May 2017, following a complete transformation of our building. We are pleased to offer a full service Starbucks coffee shop in our lobby, our signature restaurant, Bourbon Prime, as well as an incredible location near downtown Morgantown, West Virginia University, golf courses, local wineries and other area attractions. We offer over 50,000 square feet of modern, flexible meeting and event space, and are the perfect destination to host your conference, meeting, wedding or special occasion.

Join our team!

Basic Purpose: Cleans guest rooms to exacting standards.

Essential Duties and Responsibilities:

• Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings.

• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.

• Comply with Stonebridge Work Rules and Standards of Conduct.

• Work harmoniously and professionally with co-workers and supervisors.

• Other housekeeping duties as assigned.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education/Experience

• High school education is not required.

• Up to one month related experience or training; or equivalent combination of education and experience.

Minimum Requirement

• Be able to work in a standing position for long periods of time up to 8 hours a day.

• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.

• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.

• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.

• Have the opportunity to engage in diverse and challenging work.

• Derive a sense of pride in work well done.

• Be recognized for excellence.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Job Summary
The impact you’ll make
When a guest walks into any of our rooms imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows.

A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do
Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve
We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What we’re looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

You’re welcome here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

T The physical ability to push, pull and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps and tables.

• The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles and other protective equipment deemed appropriate on a continuous basis.

• Ability to safely operate motorized equipment

• Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.

• Ability to maintain regular, predictable attendance according to schedule

Work requires effective communication in English, both verbal and written form in a professional manner

• Must present a neat and professional appearance

• Work requires flexibility to work various shifts

• Work may require use of a small step stool to reach high areas of assigned rooms

• Must be able to work from a standing position and/or walking motion for extended periods of time

• Work requires ability to work from a kneeling position for extended periods of time

• Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work

Job Summary

A Health Club Attendant with Hilton Hotels and Resorts is responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brandÆs reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner

• Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards

• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.

• Assist in monitoring facility use to ensure guest safety

• Conduct financial transactions, as needed

• Perform general Spa duties, as needed

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality

• We're passionate about delivering exceptional guest experiences.

I Integrity

• We do the right thing, all the time.

L Leadership

• We're leaders in our industry and in our communities.

T Teamwork

• We're team players in everything we do.

O Ownership

• We're the owners of our actions and decisions.

N Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values

• Quality

• Productivity

• Dependability

• Customer Focus

• Teamwork

• Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton WorldwideÆs Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

EOE/AA/Disabled/Veterans

POSITION SUMMARY:

To prepare guest rooms for arrival and continued stay of hotel guests in accord with Beau Rivage standards.

ESSENTIAL FUNCTIONS AND TASKS:

Prepare beds (which includes: replacing soiled linen and changing bedspread, bed pad, and bed skirt as needed.

Clean bathrooms (which includes: removing soiled terry and replenishing with clean terry, removing trash, replenishing supplies, and cleaning tubs, walls, floors, toilets, vanities, mirrors and fixtures).

Clean living areas (which includes: dusting furniture, removing trash, cleaning doors and spots on walls, cleaning mirrors, replenishing supplies, and vacuuming the room.

Record repairs needed on back of assignment sheet.

Complete pertinent information on assignment sheet (which includes: room status (P.M.) and linen usage for each room).

Perform specified extensive/general cleaning in assigned rooms.

Input room status of all rooms in phone system upon completion.

Record completion of general cleaning in each room, specifying those that required change of bedspread(s).

Perform physical room checks (P.M.).

Sign in/out with floor supervisor and accept master keys in accordance with key policies.

Ensure continual cleanliness of GRA carts.

Ensure all lost & found items are placed in a bag and articles are immediately submitted to the supervisor

Load and transport cart to and from workstation for use throughout the shift.

Perform other similar duties and responsibilities as requested.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent customer service and organizational skills

Knowledge of machine/equipment/chemicals used for cleaning.

Able to lift up to 20lbs.

Knowledge of basic reading, writing and arithmetic skills.

Able to work under pressure at a rapid pace.

Must be able to speak, read, write and understand English.

PHYSICAL DEMAND:

While performing the duties of this job, the employee is constantly walking between various areas of the property.

Constantly bending, stooping, grasping, reaching, twisting, and lifting (linen approximately 10 lbs., unlimited times throughout the day).

Frequently using wrist motion, dexterity, and grip strength to 20 lbs. force.

Occasionally lifting/carrying up to 18lbs.

Occasionally pushing, and pulling up to 30 lbs. of force to initiate movement of cart; 15lbs. of force to maintain movement of cart.

Work Conditions:

Work performed indoors and outdoors, Employee may be exposed to chemicals, dust, secondhand smoke, and hot and cold temperatures. Employee will be required to balance and reach at varying heights.

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE/HOURS:

Regular scheduled hours. Must be flexible; able to work weekends and if needed for occasional work outside of normal scheduled hours.