Fillmore Job Description Sample
Personal Banker 1 Bilingual
Team member must be able to conduct transactions normally associated with this role in Spanish and English.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve customers through approximately 6,000 branches and 13,000 ATMs in 39 states and the District of Columbia. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
As a Personal Banker at Wells Fargo, you will focus on building meaningful lifelong relationships with customers, both consumers and small businesses. To be successful you will need to demonstrate a genuine interest in your customers and ask questions to understand what's important to them and how Wells Fargo can help meet their financial needs. You will develop strong relationships with other Wells Fargo partners and bankers that enable them to introduce customers to specialists who can assist with specific financial needs. You will be able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first. When appropriate you may also follow up with customers to ensure customer satisfaction, and build relationships based on their priorities. You also minimize risk by following policy and procedure and protecting confidentiality for customers and the bank.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.
- 1+ year of experience assessing and meeting the needs of customers and/or helping with issue resolution
- 1+ year of experience offering products and services to customers based on their needs
Customer service focus with experience handling complex transactions across multiple systems
Experience addressing and resolving complex customer issues
Ability to meet or exceed performance objectives
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to develop and maintain strong, effective relationships
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Ability to interact with integrity and professionalism with customers and team members
Other Desired Qualifications
Multilingual speakers are encouraged to apply
Ability to work weekends and holidays as needed or scheduled
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
CA-Fillmore: 636 Ventura Street - Fillmore, CA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
H&R Block, the world's leader in tax preparation services, is seeking talented, customer focused Receptionists to join our tax office teams. These are seasonal positions, where you will work a flexible, varied schedule between the months of January and April. If you do well, there are opportunities to work in subsequent seasons and also opportunities for advancement!
Apply today using any device at www.hrblock.com/careers > Tax Office Jobs
About the position…
Greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Handle client exits by ensuring all current and future needs are met
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
What you will bring to the team…
High School Diploma or equivalent
Experience working in a fast-paced environment
Previous experience in a customer service environment
It would be even better if you also had…
Sales and/or marketing experience
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Knowledge of cash registration operations is helpful
Knowledge and experience with a Windows based computer system preferred
About H&R Block…
The H&R Block purpose is simple. To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since the beginning when brothers Henry and Richard Bloch founded the company in 1955. Since that time, we've grown to have more than 12,000 company-owned and franchise retail locations around the world.
People are often surprised when they begin working at H&R Block. Our company is forward thinking and innovative. Our leadership is accessible. Our associates are welcoming and bring unique and diverse perspectives. We believe we are better together. We are also curious, creative and determined to be the best we can be. Now that is something to feel great about!
Bilingual candidates strongly encouraged to apply!
1 Based on annual revenues for sales of tax preparation products and services.
H&R Block is an equal opportunity employer.
Community Action Partnership of San Luis Obispo County is committed to eliminating the causes of poverty by empowering low-income individuals and families to achieve self-sufficiency through a wide array of community-based collaborations and programs.
Medical, Dental, Vision, Flexible Spending Plan
CAPSLO offers benefits through a group medical, dental, vision, flexible spending account, life and AD&D insurance program. CAPSLO pays the full amount (100%) of the premiums to cover full-time (regular, seasonal, and limited term) employees.
Eligible employees may elect, at their own cost, to have medical, dental and vision insurance coverage for their dependents. Additionally, CAPSLO offers a Long Term Disability ("LTD") insurance program.
Retirement Savings Plan
CAPSLO offers eligible employees the opportunity to contribute a portion of their earnings to a Section 403(b) Retirement Plan. Full-time employees are 100% vested upon enrollment into the plan. CAPSLO matches 60% of every dollar contributed up to an annual maximum of 15% of your annual salary (not to exceed IRS limits).
Twelve paid holidays* and one paid Personal Holiday during the course of each calendar year.
CAPSLO awards 80-160 hours of vacation annually with a maximum accrual of 320 hours, depending on years of service. Paid Sick time is accrued at 8 hours per month with a maximum accrual of 280 hours.
CAPSLO offers additional benefits including employee assistance program (EAP), reduced rates for pet insurance, reduced rates for cellular phone service, reduced rates for car rentals, workers' compensation insurance, and additional time off for positions classified as exempt.
Provides care and education for children and their families in a child care center. Supports Administration, Center Supervisor and Teacher(s) at the center in carrying out overall program goals and objectives in a positive, open and productive manner.
Shares responsibility for overall quality of children's educational experience. May support the Bus Driver in the safe transportation of children to and from the child care center. Assumes responsibility of a Teacher in the absence of the Teacher, and may give direction to Instructional Assistants, parents, community volunteers or other staff. This position will be working in a pre-school classroom.
Responsibilities & Duties:
1.Supports the Teacher(s) and Center Supervisor in carrying out responsibility at the center level for the overall quality of the experience offered to children and families including the assurance that laws, regulations, guidelines and policies are adhered to on a daily basis.
2.Assists in the safe supervision of children engaged in learning and play activities by: a) paying close attention to the safety of the children at all times, and b) maintaining firm, but gracious limit setting.
3.Participates in planning the overall education plan for the center and assumes responsibility for ensuring the plan in the classroom. The plan will include Weekly Lesson Plans, written observations, program individualization for each child, tracking each child's development and development of individual goals for each child with input from the parent.
4.Assists the Center Supervisor and Teacher(s) in planning developmentally appropriate activities for all children by: a) collecting supplementary books, paper, art supplies and other materials for instructional use. b) providing input into lesson plan development. c) participating in learning and small group activities. d) encouraging language development conversation with children (including the child's first language, if other than English). e) encouraging children to be involved in activities with respect to their individual preferences.
5.May conduct home visits and parent conferences, and schedules the visits at times that are suitable for the families (may require evenings and weekends), as delegated by the Center Supervisor.
6.Participates in physical activities (games, music & movement, outside play) with children which involve lifting, bending, carrying, twisting, stooping, pulling, pushing, reaching and other repetitive motions. In addition, centers caring for infants & toddlers will require lifting, carrying, diapering, changing, feeding and cleaning of children.
7.Plans, with the Teacher(s) and/or Center Supervisor, the environment at the center, including learning areas.
8.Aids children in developing cognitive, physical, one-to-one or small group skills.
9.Performs special exercises, follow-up occupational or physical therapy, and other related activities, as needed by individual children.
10. Must have visual supervision of all children at all times.
11. Aids children in developing self-help skills; toileting, feeding, dressing, napping, etc.
12. Assists with, as a member of a multi-disciplinary team, each child's Individual Education Plan (IEP)/Individual Family Service Plan (IFSP) and participates in case conferencing, as needed.
13. Assists Teacher(s) in maintaining narrative records on each child, including anecdotal records and daily charts.
14. Attends and participates in all staff meetings and required trainings. Attends in-service training as assigned by the program manager.
15. Assumes responsibility for center maintenance, including orderliness and cleanliness levels that ensure proper standards of safety and sanitation. Participates in the housekeeping duties including lifting, moving furniture and equipment, dusting, sweeping, mopping, vacuuming, dishwashing, etc.
16. Keeps Center Supervisor and Teacher(s) informed of problems and concerns related to individual children, families and/or operations of the center program.
17. Documents parent contacts and child abuse reporting.
18. Shares responsibility for overall quality of education experience for all children, including child/children with disabilities.
19. Ensures that all pertinent laws, guidelines and policies are followed.
20. May supervise Instructional Assistant(s), volunteers and visitors.
21. Maintains confidentiality of records and information of program families.
22. Provides appropriate guidance to all children. Ensures personal rights of children are maintained at all times.
23. Responsible as a Mandated Reporter of Child Abuse and Neglect. Accordingly, follows procedures for reporting known or suspected child abuse and neglect.
24. Performs other duties as assigned.
Responsibilities & Duties (when assisting on the bus):
1.Assists in the safe supervision of children engaged in boarding, riding and exiting the bus by:
a. Welcoming and helping children get on and off the bus
b. Assisting the children in fastening seat belts
c. Paying close attention to the safety of the children at all times
d. Maintaining firm, but gracious limit setting
e. Keeping children seated while the bus is in motion
f. Assisting the children during emergency evacuations
2.Keeps Bus Driver informed of problems and concerns related to individual children or families.
3.Participates in occupying the children during the ride with activities (games, songs & conversation).
4.Assists with bus inspections at the end of each trip. Part of the daily inspection includes straightening seat belts, picking up trash and checking for children and items left in the vehicle.
5.Ensures that the established bus seating chart is enforced.
6.Verifies that at the end of the day children are being released only to the parent/legal guardian or other individual identified in writing by the parent/legal guardian.
7.Assists the Bus Driver at the end of each bus route, to check that all children have been dropped off. Sign in sheets should be used to verify delivery.
8.Performs other duties as assigned.
Minimum Educational & Experience
1.Must have completed 12 units ECE/CD(a)(b), with a grade C or better, or CDA Credential or CTC.
2.A minimum of 6 months of experience with children ages 0 – 5(c).
3.Must hold a current Associate Teacher Permit or higher, or qualify for and apply for one within 60 days of commencing employment. State Child Development program requires permit be held prior to beginning employment (Temporary County Certificates also acceptable).
4.Experience working with children with a diversity of special needs is desirable.
5.HS/EHS/MSHS/State-Braided Associate Teachers must also meet at least one of the following criteria:
- Have a child development associate (CDA) credential or the California equivalent of an Associate Teacher Permit (12 ECE units including core courses; and for EHS and infant/toddler classrooms must also have 6 infant/toddler units); OR
- Be enrolled in a CDA credential program that will be completed within 2 years; OR
- Have an associate or baccalaureate degree (in any area) or be enrolled in a program leading to such a degree.
(a) Units in ECE/CD include course work in early childhood education/child development and at least one course in each of the following core areas 1) child/human growth and development 2) child, family and community, or child and family relations; 3) programs/curriculum. Must have received passing grade of "C" or better or credit.
(b) For infant/toddler center(s), 3 units in infant/toddler development and/or programs must be included as part of the coursework requirement.
(c) Experience must be in a licensed day care center, comparable home day care or group child care program for children ages 0-5 under the supervision of a person who would qualify as a Center Supervisor. College internships and labs in a licensed day care center will count as experience.
- Please submit transcripts with employment application showing relevant Child Development or Early Childhood Education coursework and general education classes. Transcripts may be copies or unofficial.*
1.Must have strong written and verbal communication skills, and be able to communicate effectively with clients and program staff.
2.Must have knowledge of and the ability to comply with applicable laws and regulations.
3.Must be able to maintain good working relationships with other program staff.
4.Must renew and maintain a valid Children's Center Associate Teacher Permit or higher at all times.
5.Must complete health screening and TB skin test or chest x-ray prior to beginning employment.
6.Must have documented current vaccination status for measles, pertussis, and influenza
7.Must have dependable, insured transportation and valid California Driver's License (mileage to be reimbursed) and acceptable driving record. A DMV printout and proof of insurance will be required. (Not required for Substitutes)
8.Must demonstrate sound judgment, supervisory and administrative skills.
9.Must be self-motivated and able to work with a minimum of supervision.
10. Must be willing to increase basic knowledge of child development and early childhood education, as well as techniques of working with children with special needs and their families. Infant/Toddler center staff must be willing to participate in Program for Infant/Toddler Care (PITC) cohorts as they become available.
11. Must be able to direct the work of others, when applicable.
12. Must be dedicated to the goals and philosophy the program.
13. Must uphold program Standards of Conduct at all times.
14. Must provide certificates of completion of approved pediatric first aid and pediatric CPR training within 30 days of hire. Employee is responsible for renewing and maintaining a valid CPR/first aid certification at all times.
15. Must complete 15 hours of training on preventative health practices, as required by Health and Safety Code within 30 days of hire.
16. Employment is contingent upon meeting all job requirements and background requirements: criminal history check, education verification, acknowledgement of child abuse reporting responsibility, criminal record statement, etc. Employment is contingent upon receiving a clearance from appropriate authorities.
17. Must use reasonable precaution in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to assure at all times, maximum safety to one's self, fellow employees and children.
18. Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual orientation, disability or socio-economic level.
19. Employment in Head Start, Early Head Start and Migrant and Seasonal Head Start is contingent upon approval of the Policy Council.
20. Must understand, uphold, and continue working toward accomplishing the mission, strategic goals and performance measures of the agency.
Physical and Environmental
Position requires intermittent sitting, standing, walking, twisting, and bending. Must be able to lift up to 40 pounds.
Simple grasping and hand manipulation required as well as reaching above below shoulder level. Requires working outdoors, as well as indoors in temperature-controlled environment with some exposure to copier and printer chemicals/fumes. Must be able to withstand exposure to noise in a daycare environment.
For questions regarding the application process or open positions, contact the Recruiting
Department via email at firstname.lastname@example.org
EOE/ V/ ADA/ Drug Free Workplace/ Asset Infused Organization
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.
CAPSLO Mission, Vision and Core Values
Pay Type Hourly
Min Hiring Rate $11.65
Max Hiring Rate $14.50
Required Education Associate Degree
Fillmore, CA 93015, USA
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail.
Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Demonstrated ability to build and maintain a strong sales pipeline
Strong prospecting and business development skills
Demonstrated expertise in initiating and managing successful business-to-business sales and service relationships
Strong communication skills, negotiating abilities and excellent phone etiquette
Strong presentation, communication and negotiation skills
Proficient in Microsoft Office Suite and is internet savvy
Results oriented with a sense of urgency; motivated by success
Possesses a valid driver's license and is prepared to travel within a defined territory
2 – 3years of related sales experience in business-to-business sales involving varying sales cycles and multiple levels of decision makers is preferred
Experience in a high volume / high transaction industry is preferred
Post-secondary education (College or University Degree), with a major in business or sales and marketing is preferred
Salesforce and SAP is an advantage
We are currently seeking a Sales Executive, a member of Shred-its sales team, that would be responsible for the direct sales of Shred-it's services to potential and existing customers within an assigned territory. The Sales Executive is responsible for all aspects of sales, pipeline building, qualifying target opportunities, managing the sales cycle, closing orders and following through to revenue. The Sales Executive maintains Shred-its policies, standards, and practices both within and outside their assigned territory and ensures adherence to Shred-it's Vision, Mission and Values.
Aggressively sell document destruction services to prospective customers in a specific territory.
In conjunction with the District Sales Manager, develop and set specific and measurable sales targets on a monthly and annual basis.
Develops and maintains a pipeline of opportunities for the assigned territory.
Develops and maintains a sales strategy for the assigned territory.
Maintains a personal level of expertise of Shred-it services and competitive solutions.
Develops customer lead activity through telephone and door-to-door cold-calling, appointment setting and direct mail campaigns.
Participates in all sales and other training provided by Shred-it.
Implements and demonstrates best practices to sell Shred-it solutions to prospective and existing customers.
Participates in special projects and promotional campaigns under the direction of the District Sales Manager.
Reports daily activities and sales results to the District Sales Manager.
Maintains a responsible approach to all security and safety matters related to Shred-it operations, following the company's policies and procedures at all times and bringing the manager's attention to any areas of concern.
Liaises with customers to understand their requirements with respect to products and services that the business currently offers or is planning to offer.
Establishes personal relationships with current and potential customers in the assigned territory.
Serves as a Helpful Expert in exceeding customer expectations on a regular basis.
Mortgage Operations Support Technician I (Part-Time)
- Part-time Administrative role for college students seeking business exposure. Assigned administrative duties as needed to support the needs of a department. This role performs a variety of office services, for example, filing, data entry, and scanning. Support technicians provide professional and courteous support.
Fills in on any team as requested by leadership
Routinely performs basic duties within Mortgage Operations
Provides excellent customer service by following through on all questions or requests
Completes work in accordance with performance standards
Follows instructions and responds to management direction
Demonstrates accuracy and thoroughness
Complies with all policies and procedures
Performs other related duties as required and assigned
Demonstrates behaviors which are aligned with the organization's desired culture and values
Provide departmental support with entry level tasks Filing
Scanning and uploading documents
Review, update and preparing documents for mailing
Opening letters/ documents
Basic tasks that will become obsolete once automation has been completed
Reduce overtime and workload by assisting with simple tasks
Learn company systems
Complete classes as assigned by Supervisor / Manager specific to increasing mortgage knowledge and MS Office skills
Ideal Candidate will have the following:
Entry level proficiency in MS Office
Ability to learn and utilize other industry specific software
Good interpersonal and communication skills
Ability to organize and prioritize work
Must be self-motivated and solution-oriented
Must be a team player
Desire to learn
Detail-oriented with good organizational and follow-through skills
Ability to make decisions within set policy and procedures
Senior Business Analyst
The Senior Business Analyst provides complex business analysis and modeling relative to key statistical information and business performance metrics. Responsible for organizing and presenting data to management and providing analytical support to senior leadership. Will serve as a team leader, providing training and guidance for teammates as needed. Actively participates in strategic department meetings and provides analytical insight to management to drive business strategy. Works with internal and external business partners to collaborate and deliver enterprise related project and divisional projects as appropriate.
Querying for ad-hoc data requests
Creation of reporting Views
Provide analytical support to Manager
Gather requirements for new reporting
Development of new reporting views
Organize, prep , and present data to management
Analytical support to Sr. Management
Develop and perform complex analysis and modeling
Provide Leadership and Training to other team members
Take part Sr. level meetings and provide analytical insight to management to drive business strategy
Work with internal and external business partners to collaborate and deliver enterprise related project
Lead a team to support strategic department and divisional projects
May be responsible for management and oversight of team
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
Must be highly proficient in Excel and Word
Must be a team player with strong attention to detail and able to work independently
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem solving, mathematical skills and sound judgment
Financial Services and, if possible, mortgage industry experience preferred
Strong business acumen and ability to interface with executive management
Sales Executive, RMW Services
Education equivalent to Bachelor's Degree in Sales/Marketing, or the equivalent in related work experience.
Five or more years of experience in direct healthcarel sales, or the equivalent in related work experience, demonstrating proven solution-selling experience and complex sales process skills, along with documented results of overachieving quotas.
May require mandatory immunizations and credentialing based on customer requirements.
Secures new business by selling Regulated Medical Waste, and Compliance service solutions.
Responsible for growing revenue and profitability in assigned geographic area by selling Regulated Medical Waste and Compliance Services (OSHA/HIPAA)services., while meeting or exceeding established annual goals.
Call blocks to healthcare facilities to schedule on-site appoints throughout the week to demonstrate our capabilities in Compliance. Demonstrates ability to build and maintain a strong pipeline.
Strong prospecting and business development skills to achieve new business and sells regulated medical waste,OSHA and HIPAA Compliance solutions by demonstrating comprehensive knowledge of our products and services, as well as, the value proposition for customers.Result oriented with a sense of urgency.
Sells regulated medical waste, OSHA and HIPAA Compliance to previous stericycle customers to win back lost business, by demonstrating our capabilities and selling to the customer's needs of their business by demonstrating communication, negotiation and presentation skills.
Builds and sustains strong, trusting relationships with new and previously existing customers leveraging the face to face experience with a local subject matter expert and growing that business over the future with additional services to meet the customers needs. Motivated by success.
Follows up on targeted marketing campaigns to grow business in geography leveraging our services to meet customers needs.
Participate in market development activities by identifying areas/market within territory that are under-developed, and implementing initiatives to increase market penetration and increase sales through new sales initiatives.
Certified Senior Pharmacy Technician
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
PTCB certification (except in Puerto Rico).
One year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Prefer to have prior work experience with Walgreens.
Prefer basic math skills (counting, measuring and weighing medications).
Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Prefer the knowledge of store inventory control.
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Full-Time Loss Prevention Officer
Job Description: Summary
Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines. Monitors customer and associate activity in the store to prevent potential theft of Kohl's assets. Assists in monitoring store compliance with Kohl's policies and procedures on theft deterrence, safety and operational controls. Implements and promotes store awareness programs addressing theft, safety and operational controls.
INTERNAL AND EXTERNAL THEFT DETERRENCE AND AWARENESS
Monitors customer and associate activities in the store for potential theft of Kohl's assets. Takes appropriate action to prevent theft; apprehends individuals engaged in theft activity when prevention is not effective
Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines
Assists in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines
Accurately completes all statistical and incident reports. Maintains all apprehension and investigation records according to Kohl's standards
Develops and maintains knowledge and use of CCTV surveillance equipment
Performs other duties as assigned. Examples may include, but are not limited to: assisting in loss prevention activities in other stores, attending court hearings on Kohl's behalf, collecting public record information from local law enforcement agencies, assisting in the preparation and taking of inventory, USA counts and processing known theft markdowns
OPERATIONAL, SHORTAGE AND SAFETY CONTROLS AND AWARENESS
Assists in monitoring store compliance with Kohl's policies and procedures relating to theft deterrence, safety and operational controls, as assigned by Supervisor. Informs Supervisor and Store Management of shortage control opportunities
Participates in raising awareness to shortage control and loss prevention programs through implementation of and participation in Shortage Control and Safety Meetings, new hire orientation for associates and regular touchbases with store associates
Maintains a working knowledge of the store's alarm system and EAS system
Performs other duties as assigned. Examples may include assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns
Adheres to Kohl's policies and procedures and maintains high ethical standards
Maintains attendance and dress code according to Kohl's standards
Engages in effective dialogue with LP Supervisor, DLPM, and Store Management team
Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement preferred
Demonstrated ability to make decisions in stressful situations.
Strong verbal and written communication skills, basic math and reading skills and legible handwriting
Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects
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