Floor Attendant Job Description Sample

Job Description:

Summary:
The Admirals Club Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.Essential Functions:•Ensures all food and beverages are arranged to established service standards•Sets up, stocks, cleans and maintains food and beverage offerings•Maintains all coffee and beverage services•Maintains standards of service and guest experience•Serves and responds to the food and beverage needs of guests•Uses tray for all guest service•Maintains in-depth knowledge of products on hand•Clears, cleans and sanitizes tables, seats, dining area and buffet area•Maintains food temperature•Occasionally assists with basic food preparation (e.g. warming up soup, operating panini press)•Provides comprehensive floor presence•Follows all established rules and sequence of service and dining etiquette standards•Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind

Additional Info

Minimum Qualifications, Knowledge, Skills, and Work Environment:•Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment•Requires ability to demonstrate tact and discretion in interactions with premium clientele•Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele•Requires ability to work long hours, while standing.•Possess strong sanitation habits.•Requires ability to provide strong customer service•Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner

The minimum wage for this position is $14.00 per hour.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Environmental Services - Floor Care Attendant

REPORTS TO POSITION: Supervisor of Environmental Services

DEPARTMENT: Environmental Services

DATE LAST REVIEWED: 04/11/2017

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Environmental Services (EVS) is responsible for maintain a clean and safe environment throughout the hospital.

EVS cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers

POSITION OVERVIEW: The Environmental Services Floor Care Attendant maintains cleanliness of assigned interior areas of the hospital with the highest degree of accuracy and attention to detail to ensure patient and caregiver safety are maintained.

The Environmental Services Attendant creates a comfortable environment for patients and guests by greeting everyone while protecting privacy. Maintains cleanliness of the interior areas of the hospital, with emphasis on maintaining the floors, carpets, walls and windows. This position does not directly supervise any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES: The Environmental Services Floor Care Attendant maintains cleanliness of assigned interior areas of the hospital with the highest degree of accuracy and attention to detail to ensure patient and caregiver safety are maintained.

The Environmental Services Attendant creates a comfortable environment for patients and guests by greeting everyone while protecting privacy. Maintains cleanliness of the interior areas of the hospital, with emphasis on maintaining the floors, carpets, walls and windows. This position does not directly supervise any other caregivers.

May inspect assigned areas during shift for cleanliness and then makes proper corrections in order to insure sanitation for assigned areas. Follows guidelines and job standards established by department management and hospital to ensure facility cleanliness and sanitary guidelines are adhered to.

Sweeps, cleans, mops, scrubs and dust floors of assigned areas.

Transport, remove and dispose of soiled linen, trash and bio-medical waste appropriately. Remove empty boxes and place in appropriate designated areas.

Labels and removes infectious waste bags and containers.

Maintains adequate stock of supplies in assigned areas and transports custodial supplies and equipment to and from storage and work areas.

Operates, cleans and maintains equipment, cart, and industrial vacuums. Reports concerns to appropriate person(s) to insure equipment is functional and ready for use

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: N/A

Preferred: High school diploma or GED preferred (equivalent education and experience will be considered)

LICENSURE/CERTIFICATION/REGISTRATION:

Required: N/A

Preferred: N/A

EXPERIENCE:

Required: Prior janitorial/housekeeping/floor care experience

Preferred: N/A

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Skills:

General:

Ability to effectively interact and communicate with internal and external customers/patients/family members

Strong team working and collaborative skills

Ability to multi-task and work independently.

Attention to detail.

Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's.

Read and interpret department instructions, labels, manuals and work instructions to perform required housekeeping duties.

Ability to follow verbal and written communications in order to complete duties and assignments

Basic math skills in order to calculate concentrate and solution mixtures

Position Specific:

Ability operate cleaning equipment and use approved cleaning solutions

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.

Rarely (10%): Keyboard operation.

Never (0%): Ability to hear whispered speech level.

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:
40

Caregiver Type:

Regular

Shift:

Third Shift (United States of America)

Is Exempt Position?

No

Job Family:

ATTENDANT

Compensation (min.):
14/ Hour

Compensation (mid):
15.5/ Hour

Compensation (max):
17/ Hour

Scheduled Days of the Week:

As Scheduled (may include weekends and holidays)

Shift Start & End Time:

variable

Job Description:

Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.

Circulates throughout assigned area, maintaining visibility for guests within that area. Exchanges large denomination bills into requested denomination bills and coins. Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.

Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction. Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills. Summons restaurant service as requested.

Notifies manager of positive and negative feedback from customers. Assists in resolving guest complaints. Assists in maintaining cleanliness and safety within the gaming area.

Knows and completely understands the day-to-day operation of all computer systems in his/her department. Perform drop procedures in accordance with gaming and company regulations and departmental policies. Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Assists managers in training other employees.Willingly helps other employees when needed.

Job number: 318750

Category: Slot Floor Attendant

Location: NV, Imlay, 6000 E. Frontage Rd

Job Description:

Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.

Circulates throughout assigned area, maintaining visibility for guests within that area. Exchanges large denomination bills into requested denomination bills and coins. Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.

Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction. Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills. Summons restaurant service as requested.

Notifies manager of positive and negative feedback from customers. Assists in resolving guest complaints. Assists in maintaining cleanliness and safety within the gaming area.

Knows and completely understands the day-to-day operation of all computer systems in his/her department. Perform drop procedures in accordance with gaming and company regulations and departmental policies. Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Assists managers in training other employees.Willingly helps other employees when needed.

Job number: 318753

Category: Slot Floor Attendant

Location: NV, Wells, 174 North Highway 93

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Classic Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

Seminole Classic Casino pioneered Indian gaming when it opened as the country's first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The recently renovated landmark casino is now home to over 1,100 state-of-the-art, newest title slot machines and other local favorites such as Diamond Lotto's, Stinkin' Rich, Bombay, Fort Knox, Pirate's Loot, blackjack and a high stakes bingo room. The gaming leader also offers "The Loosest Slots in America" gaming area, a selection of over 30 popular slot machines guaranteed to pay out the most often for their model of slots, anywhere in the country, as certified by Gaming Laboratory International (GLI) the world's leading gaming testing laboratory and technical consultancy. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and a full service bar. Patrons can enjoy an eating area named EATstreet featuring 3 new food options named Soygood, Slice and Mojoe or a burger and wing joint named Flying Cow.

Our Commitment to Service:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities

Under the direction of the Manager and Assistant Manger, the incumbent maintains clean and attractive public and employee areas within the facility.

Essential Job Functions:

• May include but are not limited to:

• Must adhere to the Seminole Tribe's Policies and Procedures.

• Cleans, sweeps, mops, dusts, vacuums; polishes walls, floors and fixtures within facility.

• Picks up and disposes of trash.

• Sets up, moves and/or installs furniture and pipe-n-drapes.

• Provides quality customer service to patrons/guests and occasionally performs work with minimal supervision.

• Assists other departmental personnel and performs special projects as assigned.

• Knowledge of Seminole policies, procedures and operations.

• Promotes positive public/employee relations at all times.

• Maintains a clean, safe, hazard-free work environment within area of responsibility.

• Performs all other related and compatible duties as assigned.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position requires standing and walking 100% of the time. Bending, lifting and carrying of up to 50 pounds required for moving furniture and removing refuse. Frequent reaching, stooping, squatting, pushing/pulling carts and/or equipment.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.

Qualifications

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check

• Criminal Background Check

• Drug Screen

Options

Job Description:

Summary:
The Admirals Club Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.Essential Functions:•Ensures all food and beverages are arranged to established service standards•Sets up, stocks, cleans and maintains food and beverage offerings•Maintains all coffee and beverage services•Maintains standards of service and guest experience•Serves and responds to the food and beverage needs of guests•Uses tray for all guest service•Maintains in-depth knowledge of products on hand•Clears, cleans and sanitizes tables, seats, dining area and buffet area•Maintains food temperature•Occasionally assists with basic food preparation (e.g. warming up soup, operating panini press)•Provides comprehensive floor presence•Follows all established rules and sequence of service and dining etiquette standards•Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind

Additional Info

Minimum Qualifications, Knowledge, Skills, and Work Environment:•Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment•Requires ability to demonstrate tact and discretion in interactions with premium clientele•Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele•Requires ability to work long hours, while standing.•Possess strong sanitation habits.•Requires ability to provide strong customer service•Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner

Job Description:

Troubleshoots and repairs minor problems at the machine. Documents those repairs unable to fix at machine level.

Circulates throughout assigned area, maintaining visibility for guests within that area. Exchanges large denomination bills into requested denomination bills and coins. Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered.

Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction. Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills. Summons restaurant service as requested.

Notifies manager of positive and negative feedback from customers. Assists in resolving guest complaints. Assists in maintaining cleanliness and safety within the gaming area.

Knows and completely understands the day-to-day operation of all computer systems in his/her department. Perform drop procedures in accordance with gaming and company regulations and departmental policies. Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Assists managers in training other employees.Willingly helps other employees when needed.

Job number: 318751

Category: Slot Floor Attendant

Location: NV, Las Vegas, 8050 Dean Martin Dr

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence.

Ricoh offers a full portfolio of benefit and employee programs such as:

• Medical Coverage & Vision Coverage

• Dental Coverage

• Short/Long Term Disability

• Term Life and AD&D Insurance

• Spouse and Dependent Life Insurance

• Flexible Spending Account

• Employee Assistance Programs and Work Life Benefits

• Time off Benefits including: Vacation, Sick, and Holiday

• Tuition Reimbursement......and many more

These roles are permanent positions that play a critical role in delivering Ricoh's services and solutions to our customers. Ricoh offers positions with a developmental path and a range of training resources to meet our employees' needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success.

Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally.

WE ARE RICOH! Apply today!

POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
* Runs high volume copy machines and performs binding and finishing work.
* Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
* Performs all repair service on customer copier equipment.
* Maintains records for management reports and inventories of supplies needed.
* Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculates charges for jobs performed and maintains some billing logs.
* Responds to and coordinates all service calls required by customer.
* May perform filing duties in conjunction with specific customer requests.
* Delivers completed jobs to pre-determined customer locations within and outside of the site.
* Maintains daily meter and service logs.
* May travel between customer's buildings.
* Answers customer questions regarding status or feasibility of job requests.
* Ensures upkeep of convenience copier areas by keeping neat and well stocked.
* Performs duties related to the shipping of materials.
* Performs duties related to the receiving of materials.
* May perform meeting room and conference room set ups.
* May perform building occupant moves within assigned facilities.
* May perform re-lamping and light maintenance duties as assigned.
* May perform occasional cleaning duties as needed.
* May require periodic overtime on nights and weekends, including off-hour emergency response.
* Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
* Uses all copier equipment, calculator, fax machine, postage meter and some PC.
* Performs filing duties, which may include 'purging' and archiving old documents.
* Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
* Requires high school diploma or GED and1-2 years of related work experience.
* Some related copy job experience is preferred.
* May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

SLOT FLOOR ATTENDANT

Description:

Position Summary

Under limited supervision while working with management to fulfill goals and objectives in the Slot Department. Works to ensure a consistent and professional corporate image.

Supervision Exercised

Supervised by the Slot Lead Supervisor.

Major Duties and Responsibilities

Provide excellent customer service and establish guest perception of the slot department as that of exceptional hospitality and friendliness.
Count, verify and sign for banks issued.
Complete customer transactions and conversions of cash, chips and coin.
Act as host and answer customer concerns and questions.
Responsible for recognizing slot codes on slots, clearing simple cash in and cash out jams, and notifying supervisors of more serious malfunctions.
Assist slot technicians when necessary.
Effectively explain slot machine pay out schedules to patrons.
Complete jackpot pay outs.
Must be capable of comprehending, and conveying various property events to slot players.
Perform additional duties and responsibilities as necessary or assigned.

Knowledge, Skills and Abilities

Ability to deal effectively with the general public and casino staff.
Knowledge of Casino Operations, Tribal, federal and state reporting requirements.
Knowledge of slot and gaming equipment.
Ability to work under extreme pressure and levels of stress.
Ability to follow instructions.
Ability to count and verify large sums of money: coin/cash
Ability to recognize and process jackpot pay outs.
Ability to read and understand slot codes and pay out combinations.
Ability to use a 2 way radio.

Requirements:

Minimum Qualifications, Education and Experience

Required:

High School Diploma, GED certification or equivalent.
Six (6) months customer service experience.
Must be at least 21 years of age.
Must possess and maintain a valid, unrestricted New Mexico Driver’s License.

Preferred:

Experience in a slot department.

Licensing Status

Must be able to obtain and maintain the required Gaming License.
Will require a post-offer, pre-employment and random drug screening.