Floor Attendant Job Description Samples & Templates

Job Description Ranking:

EGD Floor Attendant

Reports to:

EGD Shift Supervisor

Job Summary:

Ensure guest satisfaction by providing a high degree of prompt, considerate, and courteous guest service while fulfilling objectives and goals within the EGD department

Essential Functions:

Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
Act as a host and answer guest concerns and questions. Know all promotions and effectively communicate them to all guests.
Communicate through radio with supervisors and team members.
Assist EGD Technicians with the removal, installation, testing and relocation of EGD machines when needed or as instructed.
Remove and clear jams, refill tickets, and provide preventative maintenance to EGD machines and maintain service levels of assigned casino floor routes, sections and zones.
Complete jackpot payouts and process cancelled credits, short pays, malfunctions, accumulated credits, etc.
Recognize and include applicable EGD reel symbols, codes or pay out combinations on pay out slips.
Maintain a presentable work area by organizing chairs, providing clean up if necessary or calling EVS service attendants.
Refill TITO ticket closets, drawers or machines.
Report all suspicious activity on gaming devices or pertinent to our Anti Money Laundering program.
Report or record / log all problematic machines or tilts as required by policies and procedures or MICS (Minimal Internal Control Standards).
Demonstrate and promote KLECH core values and MAD skills.
Manage and maintain security of confidential information entrusted to position.
Attend and satisfactorily complete all required training as assigned.
Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
The essential function listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and

responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.

Perform other duties as assigned.

Minimum Requirements to

Qualifications:

Must have High School Diploma or GED.
Must be able to use a standard PC with basic Microsoft Office skills.
Must pass EGD Skills Assessment.
Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Other Criteria:

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills and Abilities:

Ability to work independently with minimal supervision.
Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff.
Ability to work under pressure in a fast paced, stressful environment.
Ability to meet multiple deadlines and multi-task.
Ability to have strong critical thinking, analytical and guest service skills.
Must possess a positive attitude with strong organizational qualities.
Ability to add, subtract, multiply and divide in all units of measure.
Ability to define problems, collect data, establish facts and draw conclusions.
Ability to understand complex instructions and material.
Ability to establish and maintain professional relationships with individuals of varying social and cultural background and with co-workers of all levels.
Ability to work effectively with individuals and demonstrate teamwork.
Ability to maintain confidentiality.
Ability to follow and comply with established Casino guest service programs.

Physical Demands:

While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
The team member must be able to concentrate for prolonged periods.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
The team member must be able to communicate effectively in person or using telecommunications equipment.
The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.
Frequently lift and/or move up to 50 lbs.

Work Environment:

Casino floor and normal office setting.
Frequent walking and standing in a smoke filled environment and frequent contact with the general public.
Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
Extended hours and irregular shifts may be required including nights, weekends and holidays.
Must be able to perform under pressure and work long hours under stressful conditions.
May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
May be exposed to various types of lighting including, but not limited to; artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
Travel may be required to perform one or more essential functions of this position.

Conditions of Employment:

Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
Must participate in tip reporting program.

POST JOBS FOR FREE

Job Description Ranking:

Floor Attendant - Utah

In a nutshell...

VASA Floor Attendants are responsible for creating an UPLIFTing environment while cleaning equipment and keeping the facility looking sharp! They are accountable for maintaining the safety, cleanliness, and general upkeep of the gym floor.

Schedule: Monday -Friday 11am-3pm

The day-to-day

Creating an UPLIFTing environment while out on the gym floor, smiling and assisting members
Uphold all VASA Fitness core values, mission and purpose
Cleaning equipment in the facility: cardio, weights and pin selector
Cleaning the facility i.e. walls, mirrors, taking out trash, cleaning floor cubbies, etc.
Re-racking plates and dumbbells
Putting equipment back where it belongs and organizing equipment
Enforcing VASA policies for racking, cleaning and gym etiquette
Helping at the front desk as needed, i.e. greeting members, checking members in, etc.
Performing routine locker room checks
Other duties as assigned by supervisor

Do you have the whole package?

Must be able to lift at least 75 lbs.

VASA Fitness is an Equal Opportunity Employer

POST JOBS FOR FREE

Job Description Ranking:

Fitness Floor Attendant

POSITION TITLE: Fitness Floor Attendant

DIRECT REPORT: Fitness Manager

DEPARTMENT: Fitness

POSITION STATUS: Part-time, hourly position

COMPENSATION: $9.75 per hour

PRINCIPAL FUNCTION: To greet and connect with members on the fitness floor. To assist members with the use of equipment, assist with spotting and provide general work out guidance as needed.

RESPONSIBILITIES:

Intentionally interacts and connects with members and guests in a friendly manner to ensure a positive experience.
Actively walks the fitness floor talking to at least 10 members per shift and distributing white towels.
Actively promotes Technogym and assists members with understanding how to properly use the equipment.
Able to competently teach Awesome Abs classes as required.
Ensures that the fitness floor is clean and safe at all times.
Thoroughly cleans each piece of equipment in the fitness floor area according to the cleaning schedule and maintenance policies.
Performs any preventative maintenance, as needed, on all fitness equipment.
Reports equipment repair or replacement needs if damaged or not functioning safely or properly.
Ensures a safe working environment for all members, guests, and staff.
Responds in emergency situations, notifying the appropriate authorities where indicated.
Attend and participate in regular Service Game training sessions as directed by supervisor.
Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
Other duties as assigned.

QUALIFICATIONS:

Experience in fitness and training preferred.
High School diploma or equivalent or relevant work experience.
Current CPR Certification.
Physical Requirements:
Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull and carry up to 40 lbs.; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; see, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

BENEFITS: Athletic Club access for team member and immediate family, discounts on membership for additional family members, member rates for participation in lessons/programs and 25% retail discount.

POST JOBS FOR FREE

Job Description Ranking:

Floor Person - Slot Attendant Encore Boston Harbor

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

The Encore Boston Harbor Floor Person is responsible for providing excellent guest service in the High Limit Slots area, including maintaining a change bank for slot guest cash services, assistance with tickets and jackpots, and coordination with other departments to ensure excellent guest experience. Responsibilities include, but are not limited to: maintaining all Encore Standards and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.
Delivers and maintains a maximum level of service.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Greets and welcomes customers as they enter the Slots area.
Provide cash services including assistance with the retrieval of tickets, and verifying and assisting with jackpot payouts.
Promotes exemplary guest service by demonstrating full knowledge of gaming floor layout, machine types and locations, special events/activities, and casino promotions.
Supports floor surveillance over assigned area in order to detect any irregularities on the part of players or established procedures.
Assists guest by communicating with customer service/beverage, transportation, VIP, etc.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school degree or equivalent preferred. Hospitality experience preferred.

Outstanding organizational and interpersonal skills, as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is typically moderate. When on the casino floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Reliable, consistent, and punctual attendance is required.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

POST JOBS FOR FREE

Job Description Ranking:

Fitness Floor Attendant

Position Information

Department Freedom Center Alternate Department Description Criminal Background Check Standard Background Check Motor Vehicle Background Check No Statement of Economic Interest Not Applicable Restricted Position? Job Category Student Wage / Non-Student Wage Role (State) Job Title Fitness Floor Attendant Working Title Fitness Floor Attendant Job Type Part-Time Position Number WG5796 Recruit Number STF9428 Working Hours Location Prince William, VA Other Location Pay Band Salary Commensurate with education and experience. Web Announcement

Fitness Floor Attendant

The George Mason University Freedom Aquatic and Fitness Center is seeking Fitness Floor Attendants to supervise the fitness floor (i.e., cardio room, weight room and track), maintain a clean working environment, and assist members and guests with their needs. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. All shifts are available – mornings, evenings and weekends.

Required Qualifications:

Undergraduate degree in exercise science or a related subject, or an equivalent combination of education and experience;
Energetic, dependable and flexible;
Must have current (or must be able to obtain) CPR/First Aid/AED (automated external defibrillator) certifications; and
Must be able to safely and independently move up to 50 pounds, and perform light maintenance.

Preferred Qualifications:

Personal training certification from a nationally accredited organization is a plus!

This position is subject to a criminal background investigation.

Special Instructions to Applicants

For full consideration, applicants must apply for position number WG5796 at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by: August 1, 2019; this is a nonbinding date; this position may close at any time.

Posting Date 07/10/2019 Job Close Date Open Until Filled? Yes Telework Friendly? Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

POST JOBS FOR FREE

Job Description Ranking:

Slot Floor Attendant

Job Description: Troubleshoots and repairs minor problems at the machine.

Documents those repairs unable to fix at machine level. Circulates throughout assigned area, maintaining visibility for guests within that area. Exchanges large denomination bills into requested denomination bills and coins.

Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered. Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction. Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.

Summons restaurant service as requested. Notifies manager of positive and negative feedback from customers. Assists in resolving guest complaints.

Assists in maintaining cleanliness and safety within the gaming area. Knows and completely understands the day-to-day operation of all computer systems in his/her department. Perform drop procedures in accordance with gaming and company regulations and departmental policies.

Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Assists managers in training other employees.Willingly helps other employees when needed.

POST JOBS FOR FREE

Job Description Ranking:

Slot Floor Attendant

Job Description: Troubleshoots and repairs minor problems at the machine.

Documents those repairs unable to fix at machine level. Circulates throughout assigned area, maintaining visibility for guests within that area. Exchanges large denomination bills into requested denomination bills and coins.

Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered. Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction. Witness/verify both at the gaming machine and on manual documents, Jackpots and coin hopper fills.

Summons restaurant service as requested. Notifies manager of positive and negative feedback from customers. Assists in resolving guest complaints.

Assists in maintaining cleanliness and safety within the gaming area. Knows and completely understands the day-to-day operation of all computer systems in his/her department. Perform drop procedures in accordance with gaming and company regulations and departmental policies.

Knows and follows safety guidelines and is alert to and reports potentially unsafe situations caused by employees and guests. Assists managers in training other employees.Willingly helps other employees when needed.

POST JOBS FOR FREE

Job Description Ranking:

Casino Floor Attendant - Part-Time

ESSENTIAL DUTIES & RESPONSIBILITIES: Duties include, but are not limited to:

Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.

Promotes positive Guest relations by creating and promoting a friendly atmosphere.

Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.

Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.

Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.

Verifies payouts and jackpots as required.

Job Description :

Services minor Electronic Gaming Machines machine and printer malfunctions.

Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.

Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).

Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

Creates an atmosphere of fun for all casino guests.

Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.

Retains employees through involvement in employee training and development.

Explains why we do things, in advance of doing them.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Customer service experience preferred. High School diploma (or GED) and 1 year general work experience or an equivalent combination of education and experience required.

SPECIAL QUALIFICATIONS:

Must possess excellent communication skills and effective public speaking skills.

LANGUAGE SKILLS: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, procedure manuals, and other related documents.

Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints.

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with occasional variables.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl.

The employee must be able to regularly lift and/or move up to 25 pounds.

The employee is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate to loud.

A casino environment is typically smoky.

CONDITIONS OF EMPLOYMENT:

The Iowa Tribe of Oklahoma operates a drug-free workplace. The selected applicant must submit to and pass applicable drug test. Additionally, selected individual must be bondable and able to pass background check in order to obtain gaming license

POST JOBS FOR FREE

Job Description Ranking:

Casino Floor Attendant