Floor Broker Job Description Sample

Job Posting End Date: 09/13 Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace. Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US. General Summary: Responsible for the growth of Brokerage, Commercial and Public sector sales in their assigned region in partnership with Colonial Life's Career Distribution Channel. Growth will come from Brokerage, Commercial, Public Sector, and Premier Clients. Principal Duties and Responsibilities * Increase profitable Public Sector, Commercial and Brokerage sales growth in partnership with the Colonial Life sales organization and home office business partners * Increase the number of NEW Public Sector and Commercial accounts and NEW producing brokers * Act as a strategic business partner in presentations for potential and existing customers * Create and execute business plans that align with goals of the Territory Sales Managers and the company * Train and develop the Colonial Life sales hierarchy in the areas of Public Sector, Brokerage, and the Colonial Life value proposition. This includes decision maker presentations, brokerage differentiators, National Broker Partners, and all available marketing programs. * Ensure appropriate distribution alignment between Colonial Life's field organization and national broker partner offices * Utilize Colonial Life's overall Value proposition to educate brokers on our expertise in the public sector, commercial, brokerage, and large case markets * Cultivate strong working relationships with internal and external partners * Manage and participate in broker meetings, forums, and lunch & learns within assigned region * Evaluate potential MAP, Worksite Specialist, Finance Rep, and HO visit requests within assigned region. Work with VPS, Territory Sales Manager and AVP of Broker Market Development to approve or decline request. * Create visibility in the market by participating in broker focused and Public Sector strategic partner events, conferences and tradeshows, within their region * Partner with home office to coordinate and host home office visits in the Customer Suite * Responsible for timely submission of monthly activity reporting * Adhere to company's expectation regarding budget and expense management * May perform other duties as assigned Job Specifications * Bachelor's degree or equivalent experience * 8 + years of Broker sales/marketing experience * Strong ability to communicate, influence, and persuade others * Strong problem solving, planning, and presentation skills * Excellent interpersonal and collaboration skills * Ability to travel 65% to 75% of the time * Strong Organization skills preferred #LI-TR1 Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Company: Colonial Life

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. In this position, you will supervise and manage the daily activities of a large operational group of specialists, analysts and senior analysts. Responsibilities include staffing, resource management and allocation, audits, project management, staff development, coaching and training. Primary Responsibilities: * Supervise the daily activities of your team by assessing workload, assigning work details, managing volumes to assure SLAs are met. * Coordinate department activities to ensure accurate and efficient operations * Partner with other leaders in the organization to evaluation, coordinate and document work flow and processes with focus on efficiency and quality. * Responsible for daily management of incoming work. * Identify compliance and quality improvements and initiatives corrective actions. * Develops staff by providing one-on-one coaching, training and other opportunities of professional development. * Identify issues, training needs and develop and maintain processes within the department * Perform other related duties as required to achieve the goals and objectives of the company and department. Required Qualifications: * High School Diploma / GED (or higher) * 1 years of management or team lead experience * Success driven manager/leader experience having demonstrated 3 years in a production or customer service environment * Project management experience - such as identification of resources, development and communication of objectives, successful implementation of schedules and timelines, meeting leadership and project status reporting, and review and follow up with project results Preferred Qualifications: * Bachelor's Degree (or higher) Soft Skills: * Strong communication, interpersonal skills and presentation skills; able to work with team members and all levels within the organization. * Organizational skills * Strong technical and analytical skills * Ability to provide leadership and directions Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well - being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UHG, United Healthcare, Supervisor, broker agent services.

Job Area: Financial Services Business Area: Principal Securities Location: IA - Des Moines Career Category: Experienced Professional Full/Part Time: Full-Time Regular/Temporary: Regular Date Posted: 2019-08-19 Do you have strong investment knowledge, and is providing excellent service important to you? If so, this might be the role for you! What you'll do As a Broker Dealer Counselor, you'll operate in fast-paced environment providing outstanding service to our registered representatives and clients through a variety of activities all within strict adherence to FINRA & SEC securities regulations. Daily, you can expect to support all needs and questions of the business unit, registered representatives, and clients to ensure information is complete, precise, communicated, and maintained. What you'll get from us * Competitive pay, benefits, perks and more. We'll reward you for the skills and experience you have. Find out more. * A great place to live, work and play. Greater Des Moines is one of the fastest-growing metro areas in the country. Given its vibrant and welcoming culture, it's no wonder Des Moines has garnered so much national recognition—including #3 Best Affordable Place to Live (U.S. News & World Report, 2019). * Respect for your unique perspective. Diversity, inclusion and empowerment are at the core of our culture. * A career, not just a job. Principal is a place where you can learn and innovate. Do important work. Make an impact. And achieve your professional goals. * The ability to have a great job and a great life. Sure, work is important. But so is your family. And your friends. And your community. That's why we provide the flexibility needed to find the right balance between your job and the rest of your life. Qualifications * Bachelor's degree or 8 years of work experience required. * FINRA Series 6 or 7 required. * Customer service, sales, financial services, or securities and investment experience. * Strong communication and telephone skills required. Including wearing a telephone headset for extended periods. * Ability to work energetically in a team environment, multi-task, be organized and focused on details, and maintain confidentiality guidelines. * Requires basic computer skills including efficiently navigating within numerous software and web applications. * Ability to acquire strong knowledge of business unit products, processes and systems. How we hire Once you apply, your application is hand reviewed by our talent team. Generally within a few weeks, the team makes interview selection decisions and communicates those via email. If selected, you'll receive an email from Principal Talent Team to complete a pre-recorded interview on your own time. Be sure to check your email frequently and follow the steps shared to submit timely. Learn more about our hiring steps and find answers to frequently asked questions. Additional Information Work Authorization/Sponsorship At this time, we're not able to consider candidates needing sponsorship now or in the future or those needing work authorization for this role. (This includes students on F1-OPT, F1-CPT, J-1, etc.) However, we'd hope you continue to keep us in mind for future opportunities. Principal is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to of age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law. Investment Code of Ethics For positions with Principal Global Investors, you will be required to follow a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Who we are We help people build the kinds of lives they dream about—empowered by financial security and stability. We started in 1879 (yes, 1879) as an insurance company. Today, we're a member of the FORTUNE 500® and a global investment management leader. So that's what we do. As far as who we are, well, we believe that how we do things is just as important as what we do. Doing what's right has been a part of who we are for more than 140 years. We focus on taking care of not only our employees, customers and advisors, but also the people who live in the communities where we do business. Learn more about our values in the workplace.

Lead the team responsible for administering Broker commissions; ensuring accurate and timely payments; and resolving inquiries originating from brokers, general agents, Account Management, Sales and Broker Services. Work directly with Brokers to resolve complex commission issues for PPO and HMO lines of business. Responsible as the first point-of-contact for all Broker related commission issues and questions. Responsible for Business Requirement Documents (BRD's), Project Portfolio Management (PPM's) Service Level Agreements (SLA's), and managing the Sales Administration team off-shore. Responsibilities: * Manage broker commission process and staff. * Provide oversight of day-to-day Broker Commission administration and reporting. * Ensure that sales performance data is accurately posted to the Broker Commission System (Facets). * Resolve commission inquiries originating from brokers, general agents, Account Management, Sales and Broker Services within 24 hours. * Responsible for Broker Licensing and Appointments. * Review Service Level Agreements (SLA's). * Oversee Electronic Funds Transfers (EFT) Broker Payment Initiative. * Manage reconciliation of monthly commission cycle and report issues to leadership immediately. * Provide oversight of Business Requirement Documents (BRD's) process. Serve as leader for: commission related BRD's to meet the expectations of the business; PPO transition BRD; ConnectiCare Broker transition to Facets; and ASO Broker BRD implementation in Facets. * Open and manage project portfolios as required to meet the needs of the business. * Review Commission Service Level Agreements. (SLA's): confirm SLA's for monthly commission cycle completion; develop Q&A for commission SLA's and make recommendations. * Serve as Point-of-Contact for Group Administration (Off-Shore) Broker Tower Leader for Commissions. * Review pending Inventory. * Manage outstanding service requests with off-shore. * Manage Commission Platform Implementation. * Participate in commissions software vendor demonstrations. * Lead implementation of new commission software solution. Qualifications: * Bachelor's degree, preferably in Finance, Business, or equivalent * 5-7 years of relevant experience, including experience with Broker commission administration required * Additional years of related experience may be used in lieu of educational requirements required * Experience in successfully managing staff and processes required * In-depth knowledge of Broker and General Agent compensation plans required * Proven ability to manage commission software to ensure accurate and timely payments to Brokers required * Demonstrated ability to meet strict deadlines, prioritize work and multi-task required * Strong background with healthcare commission payment process required * Knowledge and understanding of licensing and Broker appointments required Additional Information * Requisition ID: 190EQ EEOC Statement We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Sponsorship Statement Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

Overview Partners with internal Sales teams to build strong, lasting client relationships within assigned region. Primary responsibilities include ensuring consistent delivery of a best-in-class client experience through daily energetic and creative engagement with fulfillment functions to meet all SLAs. Serves as the central point of contact for clients on PNMAC products, programs, and services as well as all fulfillment issues, status questions, and loan level problem solving. Provides feedback to both internal and external customers on loan quality and operational efficiencies. Conducts quarterly book reviews with senior management. Job Description * Conduct daily review of active pipeline and identifies appropriate client follow-up actions * Interact with external clients providing reporting highlighting items requiring action, working with clients to solve open loan level items and documenting system of record with actions taken * Conduct client outreach to solicit feedback, provide trending and position the PennyMac value proposition * Manage high volume, high net worth, complex client accounts * Review pipeline of all loans within assigned client segment for invalid stipulations or identification of alternative solutions * Identify and resolve client issues/friction and escalate to management as appropriate * Work with internal Account Executives to deepen client relationships and drive repeat business * Interact with multiple departments to expedite processing and/or issue resolution * Manage inquiries to other Client Support functions to ensure consistency and accuracy * Maintains communication channels with internal and external partners * Serve as a primary contact regarding customer needs on PNMAC products, programs, and services * Lead onboarding and training for new clients * Serve as leader and mentor for less experienced teammates within client management * Manage individual SLAs and turn times on all loans in the assigned pipeline * Conduct quarterly book reviews and loan level file review to senior leaders and senior management * Use all resources to resolve loan issues escalated by the client, sales or management * Complete special assignments necessary to support business strategy * Perform other related duties as required and assigned * Demonstrate behaviors which are aligned with the organization's desired culture and values Ideal Candidate will have the following: * Bachelor's degree or higher in Business Administration, Finance or related field or applicable direct industry experience * Minimum of 5 years of mortgage experience with contemporary knowledge of mortgage industry and operational practices * Functional understanding of applicable Federal, state and local lending regulations * Demonstrates expertise in a variety of Industry concepts, practices & procedures. * Demonstrate ability to plan and execute stated goals * Basic software proficiency including Microsoft Office Suite. * Communication – Excellent communication skills with the ability to interact with all levels of external clients and internal leadership and think in a strategic manner. Speaks and writes clearly and persuasively and competent group presentation skills * Interpersonal Effectiveness – Maintains a positive attitude and provides exemplary internal and external customer service and teamwork * Judgment – With the right information, is decisive and exhibits sound judgment * Planning/Organizing - Prioritizes and plans work activities, uses time efficiently and develops realistic action plans * Problem Solving - Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully * Quality Management - Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness * Task Management/Execution - Demonstrates ability to advance multiple priority assignments independently, concurrently and within established deadlines * Innovation – Willing to think analytically and creatively in solving day to day challenges of the job * Must be a team player with strong attention to detail and able to work independently * Proven track record at delivering timely and accurate information in a fast-paced environment Years of Experience: 3 Education: Bachelor's Degree

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Area Vice President, Broker Placement Specialist markets customer business, typically of moderate to high complexity, to a variety of insurance carriers. Essential Duties and Responsibilities: * Independently and under limited supervision, evaluates companies to ensure that they are qualified in the marketplace. * Refers unusual questions to more experienced specialists or management. * Receives and processes requests for quotations from account personnel. * Identifies and analyzes client exposures to recommend and/or design risk transfer/financing products. * Identifies appropriate carriers, sends requests, negotiates favorable quotes and prepares recommendations. Required: * Bachelors Degree * Five or more years related work experience. * Insurance Licensing for the states in which you will do business. Desired: * Professional designation preferred, such as CPCU, CIC or ARM. U.S. Eligibility Requirements: * Interested candidates must submit an application and resume/CV online to be considered. * Must be 18 years of age or older. * Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation. * Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization. * Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure. Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

We are currently looking for a Support Broker Mellenville, NY This position will support individuals who are self-directing to develop and maintain their budgets; Circle of Support meetings with each individual to update and maintain the budget; develop any required Staff Action Plans based on "self-hired" services when individual has chosen to "self-hire" staff; provide documentation of all other services per the agreed upon Support Broker Agreement. Act as the liaison among the Circle of Support members to ensure that the individuals served have opportunities to make choices, develop and achieve goals, participate in the community, maintain good health, are treated with respect and dignity and experience relationships with family members, friends and neighbors. What you'll do in this job: * Assist each individual on the caseload in building their Circle of Support Team. * Work with the individual during the startup phase to develop a budget. . * Educate the individual regarding available services and community resources. * Provide all identified services and support to the individual as defined in the Support Broker Agreement. * Develop Staff Action Plans with the individual, using a person centered philosophy, when Community Habilitation or Supported Employment are included in the budget as "self-hired" services. * Communicate with the Fiscal Intermediary Manager regarding all billing. * Serve as a liaison to facilitated and monitor action among the Circle of Support Team members. * Complete documentation based on program requirements following established guidelines set by the Fiscal Intermediary, including the use of any electronic health record system. * Assist with maintaining records in compliance with Medicaid and other applicable regulations. What we need from you: * Valid NY State Driver's license * Complete and maintain all required elements for OPWDD Support Broker Authorization prior to providing Support Broker services. * High School diploma required * One to three months related experience and/or training preferred. * Exceptional written, communication, and computer skills * Ability to be certified in all required trainings This is what our agency can offer you: * A lifelong career opportunity in which you can grow and develop while working with people with intellectual and or developmental disabilities. * Paid training * Low cost health, dental and vision insurance (around $70 month for an individual) * Low cost college program for you and your family (get your Bachelor's degree for as little as $12,000 and from the convenience of your home) Non-Exempt position Monday -Friday 40 flexible schedule Rate of Pay: $17.50 per hour Complete an application in full and include Job number SDS-SB For questions please call 672-4451 ext. 2141 or send your questions to employment@Coarc.org. Equal Opportunity Employer Bring your HEART to Coarc

Position Purpose: Plan and manage the broker service unit for Health Net of California to meet overall business goals and objectives. Manage the workflow of the broker service team and communicate standards Analyze department performance; develop, implement and maintain production/performance standards in line with Company goals and objectives Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development Develop, prepare and review reports for management Review and respond to complex issues and questions Review, investigate and resolve inquiries regarding broker service issues for internal and external customers Collaborate with appropriate departments and managers to ensure broker satisfaction and alignment with policies, procedures, goals and objectives Ensure compliance with applicable policies, procedures, processes, outcomes, contractual agreements and State and Federal regulations Assist in the preparation of budgets and operate within budgeted expectations; identify and report on variances Research and incorporate best practices into department operations Education/Experience: Bachelor's degree in healthcare, business or related field or equivalent experience. 4 years of customer service/call center experience with direct supervisory responsibility over others, preferably in a healthcare or insurance environment. Experience in sales operations and with health insurance brokers preferred. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.