Follow Up Clerk Job Description Sample
Cancer Registry Follow Up Clerk Baptist Health System
Coordinates follow-up activities and maintains accurate follow-up data entry for all cancer patients diagnosed and/or treated within this institution. Performs Casefinding and enters reportable tumors into the Suspense database.
Logs all non-reportable tumor in Excel Log. Coordinates Cancer Conference activities. Other related duties as assigned.
MINIMUM EDUCATION: High School Graduate or equivalent
PREFERRED EDUCATION: Graduate from an accredited school for Cancer Information Management, Health Information Management or other Allied Health Associates Degree program
MINIMUM EXPERIENCE: 1 year experience in Health Information Management or other Allied Health field. Possesses basic working knowledge of Microsoft Word, Excel, Power Point and Outlook
PREFERRED EXPERIENCE: 1 year experience in the Cancer Registry
PREFERRED CERTIFICATIONS/LICENSURE: Registered Health Information Technician (RHIT) , Registered Health Information Administrator (RHIA), Certified Tumor Registrar (CTR) or CTR eligible or other Alllied Health field
Primary Location: San Antonio, Texas
Facility: Baptist Health System
Job Type: Full-time
Shift Type: Days
Plan Clerk - Follow Up On Bids, Support E
Plan Clerk (HVAC or Construction)
Follow up on Bids, Support e Plan Clerk (HVAC or Construction)
Follow up on Bids, Support e
Follow up on Bids, Support estimating department, Manage Estimators Schedules, Obtain Drawings for bidding purposes, Obtain pricing from vendors If you are a Plan Clerk (HVAC or Construction) with experience, please read on!
What You Will Be Doing Plan Clerk will receive and review all request for proposals from client Work with Estimators to develop and manage an estimating schedule Obtain pricing from vendors and suppliers and subcontractors assist in the preparation of proposals and bid folders Follow up on bids and estimates Responsible for obtaining drawings for bidding purposes Maintain, update and organize all electronic files including hard copies
What You Need for this Position At Least 1 Year of experience and knowledge of: Must have prior experience working for an HVAC, Construction or MEP firm. Prior experience supporting and estimating department a major plus.
Follow up on Bids
Support estimating department
Manage Estimators Schedules
Obtain Drawings for bidding purposes
Obtain pricing from vendors What's In It for You Base 50-60k
401(k) So, if you are a Plan Clerk (HVAC or Construction) with experience, please apply today! Applicants must be authorized to work in the U.S. CyberCoders, Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
- Follow up on Bids, Support e* NY-New York CityCD-1434841
Follow Up Representative
Job Description: We are seeking to fill Follow-up Representative positions in Cherryville, NC. This position is responsible for maintaining contact via phone with repair vendors and customers who are on the road in need of help.
Handling all inbound calls
Making outbound calls to get updates on open events
Keeping customers updated on the event and following instructions per their requirements
Entering data information immediately while on the call
Making supervisor on duty aware of any delays with the vendors estimated time of arrival or problems with repairs
Working with coordinators who dispatch calls when problems arise
Working on the open call list to get updates on events
Other duties as assigned by your immediate supervisor or other management Corporate benefits package and competitive pay available.
Good Follow-up skills
Good typing skills
Flexibility with schedule
Available to work weekends, nights and holidays An Equal Opportunity Employer M/F/Vet/Disability
Insurance Follow Up Representative
Insurance Follow Up Representative Tracking Code 1016-049 Job Description CBE Companies has an opening for an Insurance Follow Up Representative in our Cedar Falls, IA office. PURPOSE OF THE POSITION:
To collect insurance monies owed to our clients in a manner that is legal, professional, timely, and transparent to their internal operations
Resolve insurance billing related issues with insurance companies in regards to hospital and physician bills on behalf of our clients
Re-bill insurance claims to payers on behalf of our clients
Resolve coding and claim discrepancies with insurance companies on behalf of our clients
Expedite payment from third-party payers to reduce accounts receivable aging DUTIES AND RESPONSIBILITIES
Collect insurance money
Correcting and resubmitting claims to third party payers either electronically or by paper
Resolve coding issues
Follow up on claim status
Resolve claim issues
Resolve NPI issues
Performs various collection actions including contacting patients by phone, Maintains strictest confidentiality, adheres to all HIPAA guidelines and regulations
File appeals with third-party payers
Review claim charges and data for billing accuracy EDUCATION AND EXPERIENCE:
High School Diploma or its equivalent + 2 – 4 years billing, coding and/or follow-up experience
Knowledge of medical billing/collection practices
Knowledge of UB04 and HCFA claim forms
Proficiency in computer programs and billing software
Knowledge of medical coding and third-party operating procedures and practices including ICD and CPT codes, modifiers, and HPCPS
Knowledge and understanding of payer contracts
Must be well organized and detail-oriented
Internal candidates: no written warnings in the last 6 months. Internal applications due by 1/30/2018. CBE is an Equal Opportunity/Affirmative Action Employer. CBE encourages minorities, females, individuals with disabilities and protected veterans to apply. Background checks and drug testing required. Job Location Cedar Falls, Iowa, United States Department Operations Hiring Manager Abbey Weber Position Type Full-Time/Regular
Patient Account Rep Follow Up
Business Office - 112 * Non Clinical
Syracuse, NY * Full-Time, Days, 8:00am-4:30pm M-F The Patient Account Representative-Collections and Follow up Representative performs all collection and follow-up actvities with third party payers; Medicaid; Medicare; Commercial; HMO#s; Third Party Liability; and Workers Compensation to resolve all outstanding balances and secure accurate and timely payment.# This#position is responsible for supporting and contributing to the team efforts in the achievement of pre established accounts receivable performance goals: # Net and Gross days outstanding in Accounts Receivable Percent of Accounts receivable aged greater than 90 days Cash Collection Goals Credit Balances as a percent to outstanding receivables. Denials Resoultion The Patient Account Representative Collections and follow up Representative performs daily activities related to the successful closure of aged accounts receivable: # Perform account statusing and follow up Resolve credit balances Respond to and resolve claim payments denials Correspondence resolution
Required: High School diploma or equivalent.# Two years (2) experience directly related to health care claims processing required preferably in an acute care setting. # Special Skills/Equipment: Familiarity with healthcare medical terminolgy and coding.# Basic knowledge in the reimbursment guidelines for all major third party and governmental payers; Medicaid, Medicare, HMO#s; Commercial, Worker#s Compensation and Third Party liability.# Basic knoweldge of PC and Mircrosoft Suite use and application and use of internet.
####Knowledge od patient accounting systems
.# Understands and complies with HIPPA and Protected Health Information rules and regulations.#Must have the ability to pass a bsiness office competency exam with a score of 80% or higher.# Testing will be administered by Human Resources. # Posted: 12/28/2017 Req #: 17812
Patient Accounting Non-Government Follow Up Rep
Opportunity Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for:
Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment.
Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun.
Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being.
/ Licensure / Certification EDUCATION: Required: High School Diploma or its equivalency. Preferred: Associate Degree
Required: Minimum of 3 years reimbursement experience in hospital, clinic or medical business office. Preferred: 4 to 5 years’ experience in hospital, clinic or medical business office. KNOWLEDGE, SKILLS AND ABILITIES: Required:
Ability to communicate (verbally and written) courteously and effectively with Third Party Payers, patients, and co-workers.
Basic computer and data entry skills.
Ability to type 35 wpm. Excellent organizational skills Ability to work independently.
Ability to sit for extended periods of time. Ability to reach, bend, stoop, etc. TESTING/COMPETENCY: Must satisfactorily complete required testing in job knowledge and workstation testing in Data Entry and Basic Excel and Word PHYSICAL REQUIREMENTS: Sedentary Work:
Exerting up to 10 pounds of force occasionally (up to 1/3 of the time) and/or; * a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. HEARING / VISION: * Hear and differentiate low volume sounds in order to make judgments regarding actions needed
Hear alarm bells, verbal conversations, telephone voices and normal volume sounds
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more) CONDITIONS OF EMPLOYMENT: * Annual flu shot
Annual TB test (if applicable to your job location)
Annual CBL’s (Safety at Work and Corporate Compliance)
Maintain licensure/certification/registry/listing without lapse (if applicable to your job) ## Job Description JOB SUMMARY: This position is accountable for accurately analyzing and collecting balances on patient accounts, to include duties related to charges, filing, and follow up of third party insurance claims and correspondence in a timely and appropriate manner insuring that all policies, regulations and procedures are followed. MAJOR WORK ACTIVITIES (MWA’S): 1. Acts as a liaison between Cones Health and multiple third party payers. (20%)
Initiate contact with third parties to identify and subsequently resolve obstacles affecting payment.
Review third party remittance advices to assure compliance with expected reimbursements and to initiate further action as needed to facilitate full reimbursement.
Pursues unsettled insurance accounts in the method and manner prescribed by policy, (so that no more than 10-15 claims go beyond the 60 day standard per year without appropriate resolution or action taken.) 2. Analyze account balances to ensure accuracy of account for appropriate adjustments according to federal/state laws and hospital preferred provider contracts and in a timely manner; (with no more than 3-5 noted errors per year.) (25%) 3. Responds to requests to ensure reimbursement is obtained. (20%)
Respond to third parties’ requests for further information by coordinating with other Hospital departments such as Medical Records.
Promptly responds to all telephone calls regarding patient accounts for review and analysis.
Properly evaluates priorities and organizes time accordingly so that required activities are completed on a timely basis. 4. Maintain current working knowledge of changes in health care reimbursements. (15%)
Attends seminars and weekly staff meetings.
Follows all Corporate Compliance Rules and Regulations.
Follows all HIPAA regulations without exception. 5. Ensures thorough, concise, and up-to-date documentation is maintained in accordance with procedure, so that collection efforts, responses to inquiries, and patient account status can be researched and verified, as necessary by all reps for customer service to utilize to assure accurate response in patient inquiry resolutions. (10%) 6. Maintain acceptable level of quality and production standards as determined by supervisory review and audit of assigned account categories. (10%)
Notifies manager of possible or potential issues that result in delays in payments or increase of denials. WORKING CONDITIONS: Occurs under one-third of the time:
Exposure to bloodborne pathogens
Hazardous waste and/or toxic / caustic chemicals
Fumes or airborne particles Additional information on Working Conditions: Sufficient mobility to travel within and between health system facilities. Ability to visualize the computer monitor and use automated communication devices such as fax, voicemail and email. iCARE - COMMITMENTS TO CARE: Communication I will create and engage in conversations of possibility. * I will be open to innovation and creativity. * I will listen to understand. * I will bring ideas for solutions and be open to alternative ideas. * I will be open to constructive feedback. * I will not engage or listen to negativity or gossip. * I will be positive when speaking about Cone Health, my department, and my coworkers. * I will be approachable. * I will focus on behaviors, not the person, during conflict. Accountability I will honor my word. * I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word. * I will honor my work agreement. * I will be “on the court” instead of “in the stands.” * I will follow up in a timely manner on commitments and requests. * I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. * I will protect patient safety (best practices: ex – hand hygiene). Respect I will assume the best of intentions and embrace differences. * I will collaborate and seek other people’s input. * I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. * I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. * I will ask the person directly involved when I don’t know. * I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. * I will care for myself while also respecting others. Empowerment I will own it, solve it, and celebrate it! * I will offer solutions when problems are identified. * I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. * I will take charge and do the right thing at the right time. * I will make decisions keeping a balance of service, quality, and cost in mind. * I will demonstrate Cone Health values. * I will seek opportunities to celebrate and have fun. * I will recognize good work. I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Exceptional People Providing Exceptional Care! Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on. Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community! Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS). Requisition Number: c19527 Position Title: Patient Accounting Non-Government Follow Up Rep
Department:* 50637-SW-Non-Government Followup
Job Interest Category:* Clerical/Administrative
Job Interest (specific):* Patient Accounting
Campus/Location:* Other Campus/Loc
Work Schedule:* 8 hour days Monday
Friday, 8 am
- Specific Work Schedule Detail:* Monday
Friday, 8 am
- Hours per week:* 40
Insurance Coordinator I - Follow Up And Collections
Insurance Coordinator I - Follow Up and Collections Send This Job to a Friend Department Patient Financial Services Schedule Full time 80 (Two week Payperiod) Shift Days Salary Pay Grade 50 (Minimum hourly rate $12.58/hr) Hours Days Job Details High School/GED The Insurance Coordinator I - Follow Up and Collections, manages accounts receivable collections to achieve targeted receivables on a monthly basis and expedite cash flow. This position requires knowledge of revenue-cycle, managed care environment, 3rd party reimbursement, and hospital financial resources as well as payer specific regulatory and contractual billing obligations.
Minimum/Preferred Qualifications: Education: High School diploma or GED required.
Preferred: 1 year of college or technical school coursework. Experience: One year experience in medical billing and collections or minimum 3 months of intern/externship of medical billing experience from a certification program.
- Preferred: One year hospital billing or collections experience.
Basic computer literacy required.
Preferred: Experience with McKesson STAR system; Experience with claims editing applications.
Insurance Follow Up / Physician Medical Billing Specialist / Accounts Receivable AR Specialist / Professional Billing Services (Pbs)
Insurance Follow Up / Physician Medical Billing Specialist / Accounts Receivable AR Specialist / Professional Billing Services (PBS)
Job ID: 4659220
February 6, 2018
Cincinnati, OH, United States
Prof Billing Services Full/Part Time: Full-Time
Standard Hours: 40
Job Summary At Mercy Health, we are seeking active, engaged, and enthusiastic team members who want to work closely to
ENHANCE THE PATIENT EXPERINCE in a non-clinical role. A Follow Up Specialist is a vital member of the healthcare team, and is responsible for providing a world class PATIENT EXPERINCE.
Follow Up Specialist Responsibilities include:
The Follow Up Specialist contacts insurance payors and insurance companies via telephone / websites on aged / delayed / unresolved claims for resolution.
Researches account specifics to complete necessary follow up actions + Communicates with all parties in a professional manner and provides explanations regarding the account(s) + Ensures confidentiality of all patient accounts by following HIPAA guidelines and adheres to compliance of CMS and other payor guidelines
Follow Up Specialist will receive benefits:
Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.
Wellness programming designed to help our associates enhance their health, including a comprehensive annual health risk assessment. On-site gym with 24/7 access – including personal trainers and group fitness classes. + Full-Time Flexible
Work Schedule . For example – Follow Up Specialist have possible starting times between 6:30am-9:00am with option of 5 - 8/hr shifts, 4 - 9/hr shifts and a half day, or 4 -10/hr shifts.
- Growth -Once you've joined our team, you will discover a variety of traditional and online learning opportunities, including
tuition reimbursement , to help you acquire new skills and obtain degrees, certifications and CEUs. And our managers will coach you toward greater success.
- Recognition -We recognize our associates through programs that include service awards, celebrations and personal appreciation. We also survey associates annually to assess their satisfaction with our organization and managers, and to identify areas for improvement.
Follow Up Specialist Requirements include:
HS Degree / Equivalent Required – Associates Preferred + Working knowledge of insurance claim filing experience + Articulate, personable, dependable and confident with excellent communication skills.
Customer service oriented, builds trust and respect by exceeding customer expectations.
Equal Employment Opportunity It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. #LI-POST
Patient Account REP Follow UP
Verify eligibility with insurance companies; Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues; Resolve accounts timely and effectively. Provides excellent customer service.
Scheduled Days / Hours: 1; Education:DIPLOMA Required High School Diploma or Equivalent required 1 year healthcare billing experience. Medical billing/coding knowledge; Comfortable with MS Office Suite (i.e. Excel, Word, PowerPoint); Excellent oral and written communication skills; Ability to successfully interact with insurance carriers, patients, and administration.
Requisition: 38933 Department Name: Patient Accounting External Company Name: Cooper University Hospital External Company URL: cooperhealth.org
Insurance Claims Follow Up Specialist
The Insurance Claims Follow up Specialist resolves issues, and conducts follow up for unpaid or incorrectly filed insurance claims. This is based on aging or monetary status assigned. The Claims Specialist assists the patient in validating medical information when seeking payments from insurance companies. Must be able to follow directions and be a team player! A good attitude is of the utmost importance.It is expected that the candidate will be able to stay extremely organized and be a self-starter.
- Ensures prompt and effective management of medical claims to collect full reimbursement from the insurance provider
- Must have experience posting payments
- Able to prioritize claims based on aging status and/or dollar amount as directed
- Researches and determines that requests for outstanding claim information are addressed in a timely and efficient manner
- Maintains compliance always with HIPPA and state mandated regulations
- Completes all necessary activities when working on assigned claims while adhering to departmental policies
- Consistently demonstrates willingness to work with other staff when needed to obtain necessary information on collection issues
This is a full-time position with a Monday-Friday schedule and a friendly working environment!
We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, or disability.
Our expertise, innovation, and commitment to our candidates and clients have made Green Key an award-winning company with a proven record of success. We know the steps it takes to build a happier future, and we're here to guide you on your way.
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