Follow Up Clerk Job Description Sample
Patient Account Rep., Commercial Insurance Follow Up (Whittier): Full-Time (5786-977)
We're a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multi-specialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.
From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.
THIS IS TO FILL FULL-TIME POSITIONS IN WHITTIER, CA
Under the supervision of the Insurance Billing Manager, the Patient Account Representative, Commercial Insurance Follow Up is responsible for the timely and accurate follow up of Commercial and Government HMO insurance Accounts Receivable. This consists of contacting the appropriate responsible payer for the status of submitted claim(s) and resolution of delays in payment or underpayments of the contracted amount due to PIH Health for its services rendered. Responsible for interpreting contracts to calculate expected reimbursement, identifying additionally reimbursed contract carve outs, and submitting appropriate contractual adjustments and write-offs.
Demonstrated ability to utilize personal computer, 10-key adding machine, calculator, fax machine, copier and scanners.
Able to multi-task.
Good mathematical skills
Excellent verbal and written communication skills
Sound decision making.
High school graduate preferred; two years college preferred.
Must have a minimum two (2) years of experience in hospital Commercial Follow up and/or Billing is required.
Knowledge of Insurance and Government Billing guidelines and regulations.
Understanding of Medicare CMS rules and regulations related to accurate claims submission.
Evidence of continuing education preferred.
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V
Follow Up Site Coordinator
The ideal candidate will report to the Principal Investigator and Clinical Research Coordinator of Government and Industry sponsored research projects at Columbia University within the Division of Maternal Fetal Medicine in the Department of Obstetrics and Gynecology. Under the supervision of Clinical Research Coordinator, the candidate will implement clinical research protocols dealing with pregnant women in the ambulatory setting.
He/She will provide support identifying, recruiting and consenting eligible participants in order to collect data, and biological specimens. The candidate will create research chart and complete case report forms consistent with GCP, FDA, HHS and institutional guidelines. The incumbent will collect, process, store and ship bio-specimens for protocols as assigned.
The candidate will track data entry, data queries and assist in creating reports. Will assist in the handling of correspondence, the organization and preparation of research subject files and charts. The candidate will also work on obtaining pertinent data and patient information from outlying clinics and external hospitals as needed.
The candidate may also interface with various hospital departments such as medical records, radiology, nursing, information technology services, neonatalogy, pharmacy, accounting and others as needed. Will attend investigator, monitoring and team meetings as assigned.
The candidate will perform other related duties as assigned. Minimum Qualifications for Grade
Applicant MUST meet these minimum qualifications to be considered an applicant High School diploma with six months related experience. Additional Position-Specific Minimum Qualifications
Applicant MUST meet these minimum qualifications to be considered an applicant Special Instructions Preferred Qualifications Essential Functions Additional Essential Functions (Limit to 3950 characters.) Special Indications
This position works with: Contact with patients and/or research subjects
Revenue Integrity Rep -Ft- Hospital Billing Follow Up- Business Office, Integris Corporate
Revenue Integrity Rep, Full Time, Hospital Billing Follow up, Business Office, INTEGRIS Corporate
Job Code: 8317
Responsible for patient accounting functions, customer service needs, insurance follow-up, and access functions.
INTEGRIS Health is an Equal Opportunity/Affirmative Action employer.
The Revenue Integrity Representative responsibilities include, but are not limited to, the following:
Responsible for cash posting, billing, collecting, or charge entry, or customer service
Maintains work list as assigned.
Provides customer service and/or telephone coverage for hospital and/or physician patient calls.
Contact Payers for follow up and collections of outstanding claims
Assists hospital and/or physician patients who come to the patient accounting office during business hours.
Cross trained and ability to perform Patient Access functions.
Works closely with other department to maintain excellent customer service.
Reports to the manager or supervisor of the department.
Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Color Acuity (Must be able to distinguish and identify colors): No
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Office environment with no known exposures to hazardous material.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
High School diploma or equivalent G.E.D.
2 years patient accounting or related experience.
Experience in a business office environment preferred.
Experience in a healthcare environment preferred.
Basic Computer knowledge.
Proficient at one of the following: billing, insurance resolution follow up, cash posting, or customer service.
Must be able to communicate effectively in English (verbal/written).
Billing Off Follow Up Rep
VCU Health System's Office of Patient Accounts is seeking a full time Billing Office Follow Up Representative to follow-up on assigned claims (outpatient, inpatient or specialty billing) to ensure that payments and denials are applied to patient accounts properly; adjustments are processed; refunds are issued accurately; standards for follow-up are met and maximum collections are realized in accordance with departmental standards, goals and objectives.
Researches and resolves outstanding accounts receivable or entries on daily audit trails.
Processes and posts third party payor payments and denial transactions.
Responds to inquiries/requests from co-workers, payors and clinical departments.
Contacts departments and/or patients/guarantors to obtain additional information.
Processes and responds to original requests for provider information (doctor letters).
High School Diploma or equivalent
Certified Patient Accounting Technician (CPAT) or Certified Patient Account Manager (CPAM) by the American Association of Healthcare Administrative Management (AAHAM)
Minimum of three (3) years of healthcare billing, follow-up and/or insurance collections work experience
Previous experience using a personal computer and various software applications, including Microsoft Office Word and Excel, e-mail, etc.
Post high school coursework in Accounting, Bookkeeping, Business, etc.
Current CPAT or CPAM certification preferred
Previous experience with computerized billing system
Qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.
AR Follow Up Specialist
The US Oncology Network believes local cancer care is better care. We empower the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home.
Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.
25 years of practice management expertise
Leader in value-based care with over 870 physicians participating in the Center for Medicaid and Medicare Innovation Oncology Care Model – one fourth of the entire population of physicians nationwide
Over 1,400 affiliated physicians
More than 400 locations across the United States
Over 900,000 patients annually
We've grown! The US Oncology Network has an exciting opportunity for an Accounts Receivable Specialist in Greenwood Village, CO.
Under general supervision, is responsible for payer and patient account balances being paid timely and remaining current
Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries
Follows standard procedures and pre-established guidelines to complete tasks
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitors delinquent accounts and performs collection duties
Reviews reports, researches and resolves issues
Reviews payment postings for accuracy and to ensure account balances are current
Works with co-workers to resolve insurance payment and billing errors
Monitors and updates delinquent accounts status
Recommends accounts for collection or write-off
Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
Answers patient payment, billing, and insurance questions and resolves complaints.
Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations
Answers patient payment, billing, and insurance questions and resolves complaints
May refer patients to Patient Benefits Representative to set up payment plans
Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records
Performs other duties as requested or assigned
High School diploma or equivalent required
Minimum two (2) years combined medical billing and payment experience required
Demonstrate knowledge of state, federal, and third party claims processing required
Demonstrate knowledge of state & federal collections guidelines
Must successfully complete required e-learning courses within 90 days of occupying position
Uses Technical and Functional Experience
Possesses up to date knowledge of the profession and industry
Accesses and uses resources when appropriate
Handles day to day work challenges confidently
Is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Shows resilience in the face of constraints, frustrations, or adversity
o Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, physicians, patients as well as outside contacts so that productivity and positive employee/patient relations are maximized.
Uses Sound Judgment
Makes timely, cost effective, and sound decisions
Makes decisions under conditions of uncertainty
Shows Work Commitment
Sets high standards of performance
Pursues aggressive goals and works efficiently to achieve them
Commits to Quality
Emphasizes the need to deliver quality products and/or services
Defines standards for quality and evaluates products, processes, and services against those standards
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to manipulate a computer keyboard and mouse. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent contact with staff. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to blood, toxic substances, ionizing radiation and other conditions common to a clinic environment.
All candidates are required to pass a drug screening and background check prior to hire.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Insurance Follow Up Coordinator
Come join our award winning team! See What Is Possible….
The Froedtert & the Medical College of Wisconsin regional health care network is composed of an academic medical center, two community hospitals and more than 25 primary and specialty care health centers and clinics. The Froedtert & MCW health network offers exceptional care in the community and streamlined, coordinated access to specialty expertise, clinical trials and the full range of tertiary care capabilities of eastern Wisconsin's only academic medical center when the need for more complex treatment arises.
Froedtert Health has been widely recognized for our dedication to our staff, providing a work environment full of encouragement, innovation, collaboration and respect.
We are honored to be recognized in the Milwaukee Journal Sentinel as a Top Workplace by WorkplaceDynamics for five consecutive years. Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.
We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.
Thank you for considering a career with Froedtert Health!
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
- 1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Optional Part-Time*
- Positions with an "FTE" (full time equivalency) of .875 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an "FTE" of .5 - .874 are eligible for part-time pro-rated medical, dental and vision benefits*
Responsible for coordinating the activities of Insurance Follow Up team, assisting the Insurance Follow-Up Supervisor, acting as primary contact for insurance follow-up questions, and promoting patient satisfaction. Other duties as assigned.
Five years of business office experience in billing, customer service, or collections in a healthcare environment is required. High School diploma or equivalent is required. Associate degree in related field is preferred.
Maintains knowledge of payer specific appeal procedures. Maintains knowledge of payer denial reason and remark codes. Proficient in Microsoft Excel.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran.
We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Follow Up Analyst -- 2018 Summer Vacation Replacement
The Follow Up Analyst -- Salary Bargaining Unit -- Summer Vacation Replacement (SVR) is a temporary responsible for performing follow up, shipping, record integrity, and (ASN) Advanced Shipping Notification reconciliation activities. Maintain cycle count compliance programs as well as in process and finished inventory balances on hand and accuracy. Monitor, track and trace all in/outbound shipments to the internal production departments.
Bachelor's degree or working toward the completion of a Bachelor's degree
Ability to work any shift and overtime as required
Excellent organizational, written and oral communication skills
Excellent interpersonal skills
Bachelor's degree or pursuing a Bachelor's degree in a manufacturing related field
Previous manufacturing supervisory experience
Demonstrated ability to coach/mentor/develop team members
Previous experience working in a union environment
Strong background in LEAN manufacturing systems
Proficient in Microsoft Office applications
Supervisor, Government And Billing Follow Up
Verity Health System offers a dynamic environment for individuals dedicated to careers in health care -- whether you seek a clinical or administrative role. Created in December 2015, the new Verity Health System team is working to revitalize our facilities to create a more welcoming, healing environment for our patients. We are investing in new technology to advance our delivery of safe, quality patient care. If you welcome the challenge of re-inventing healthcare for the patients we serve at our Verity Health hospitals and through our Verity Medical Foundation, this could be the opportunity for you. With more than 8,000 employees and physicians, Verity Health is a non-profit, non-religious health care system with 1,650 inpatient beds, six active emergency rooms and host of medical specialties including: orthopedics, transplant surgery, cardiology, maternal/child health and wound care, among other specialties. We are committed to the Verity Values of Caring, Respect, Integrity, Passion and Stewardship and the goal of serving our communities for generations to come.
The Supervisor, Government and Billing Follow up is responsible for the daily supervision of the pre-billing, billing, and government follow up areas. Works with the Medicare & Medi-Cal staff to monitor daily claims processing and address backlogs. Coordinates the workload for the staff to ensure they are effectively meeting daily and weekly production goals.
MAJOR JOB OBJECTIVES AND RESPONSIBILITIES:
This includes providing ongoing education and training, reviewing all adjustment requests, identifying trends or billing issues, monitoring staff performance, providing coverage for staff absences and/or vacations as needed.
Assists the Manager of Billing and Government Follow-up in developing policies and procedures relating to billing and government follow up.
REQUIREMENTS AND QUALIFICATIONS
- Requires high school graduate or GED plus 5 years patient accounting and/or admitting experience preferably in an acute care setting and in a multi-hospital environment
Other Skill and Abilities:
Demonstrated ability to work collaboratively within a multi-disciplinary team environment. Able to facilitate interdisciplinary team decision making, and to manage complex projects.
Maintains confidentiality and assumes responsibility to carry out all assignments in a proficient and professional manner.
Strong oral and written communication skills
Exercises good judgment and discretion
Staff Engineer - Servo Product - Track Follow And Seek Tuner
182727 Staff Engineer
Track Follow and Seek Tuner (Open)
Title: Servo Engineer Product – Track Follow and Seek Tuner
About the Role – You will:
Be responsible for tuning, optimizing and validating seek, settle and track follow controllers for HDD Actuators through full environmental conditions
Track follow and seek embedded servo systems consisting of electronic parts, components or integrated circuitry; which directs and controls a mechanical system and equipment design function
Understand servo systems, product development, consisting of working with direct complex operations geared toward gaining efficiency, productivity, accuracy, and reliability.
About our Group
The Servo Engineer Product
- Track Follow and Seek Tuner team is responsible for tuning, optimizing and validating seek, settle, and track follow controllers for HDD actuators through full environmental conditions .
Proficiency utilizing MATLAB and MATLAB control synthesis toolboxes, data analysis, and embedded C programming experience are required
Understand servo systems, product development, consisting of working with direct complex operations geared toward gaining efficiency, productivity, accuracy, and reliability
Your Experience includes
Prior experience utilizing state of the art control theory and optimization methodology for actuators in an embedded system
HDD product development experience
Bachelor's degree and equivalent relevant experience
Location: Shakopee, MN
Job Family: Engineering Professional
Government Follow Up Rep
1 year of experience required
To perform follow up activities related to Government account receivables.
All team members are expected to be knowledgeable and compliant with Palmetto Health's values of compassion, dignity, excellence, integrity and teamwork.
Communicates with debtors, both orally and in writing, for the successful resolution of balances owed and documents these efforts.
Follows up on unpaid claims and invoices until resolved.
Adheres to escalation procedures regarding delinquent accounts.
Screens all accounts assigned, at least once each accounting period, in an attempt to collect the unpaid balance.
Explains fully the account payment and settlement process to patient and third party payers. Sets up payment arrangements.
Understands, promotes, and adheres to all matters of compliance with laws and regulations. Demonstrates the highest of business ethics and good judgment with integrity.
Demonstrates proficiency in the use of office equipment and billing/collection systems.
Utilizes computer systems to full potential including being responsible for learning new computer techniques and programs as they become available.
Documents clearly all patient and billing information.
Education: High school diploma, GED or equivalent preferred
Experience: 1 year of experience in patient accounting
Knowledge, Skills, Abilities: Patient accounting or related background with excellent written and verbal communication skills.
Must be proficient in the manipulation of numbers, have sufficient manual dexterity. Proficient in the use of office equipment and billing/collection systems.
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