Frame Table Operator Job Description Sample

Essential Duties and Responsibilities:

• Operating automated equipment used in the production process, or assist machine operators.

• Read and follow schedules while following standard work processes and adhering to all quality standards and safety rules.

• Maintain a work pace that supports production goals.

• Member will be expected to maintain flexibility and will occasionally perform other roles in Level 2 and Level 1.

• Perform basic quality checks according to standard work.

• Maintain clean work station and follow 6S guidelines of the department.

• Member may be required to train others in Level 2 and/or Level 1 roles per the Member Training Program

• Participate in activities as appropriate to ensure the success of the organization.

• At times, may be required to operate a forklift to move material

Work Environment/ Physical Conditions:

• Dust, fumes and noise are commonplace

• Seasonal fluctuations in temperatures and humidity are expected

• Stand and/or work for up to 10-hours per day

• Lift and carry up to 40lbs on a continuous basis

Building a successful team is a two way process. Wick wants to make sure you, as a prospective employee fits the position, culture, and skills needed to be a successful addition to the crew. You need to know what is expected of an employee in this position, as well as what the job entails; including the physical, mental, and aptitude needed to be successful.

We are looking for a enthusiastic and competent construction workers to join our crew based in the Clinton, IA/Thomson, IL area. The area is very busy and we need you to meet the demand for our quality Wick Buildings. If you have the drive, the ambition and a positive attitude - join us!

What to expect as a crew member

• We make every effort to keep you "home" and working on jobs that do not require overnight travel. However, there will be times that will require you travel with the crew away from home and spend nights in hotels (in state and out of state). Whether working around home or traveling away from home, you will have the opportunity to meet new people/customers from other parts of the country.

• Wick provides the transportation and the hotel as well as meal per diem.

• While on the road, you will be rooming with other members of the crew.

• You will experience other parts of the country while you travel to and from job sites.

• When the weather is nice, you will not be indoors but will get to work outdoors and enjoy the sunshine!

• There are also times when the weather is not the best and you will be required to work in difficult conditions (Rain, snow, etc).

• Early Mornings: Construction jobs start early in the morning and you are expected to be ready to go with the sunrise and at the job site daily.

• Physical Labor: This job is physically demanding, lifting, carrying, working with large materials, etc. are part of the daily routine.

• Heights: This job is not for those that have a fear of heights. It is common that you will be working over 20' in the air. Wick provides and requires you use a comprehensive fall protection program for your safety.

• Down days/weeks: There may be times when work is not available and you have some days/weeks when you are not working. We make every effort to minimize the down time.

• Job Satisfaction: Few jobs give you the tangible satisfaction of standing back and seeing a completed project that you helped build.

• This job allows you to leave a permanent mark of your accomplishment across the country

• Member of a team/family: The crew of three to five people become almost like a family and certainly a cohesive team. You may just form friendships that will last a lifetime.

Experience and Skills:

Job Requirements:

We will train and if you have experience - we will help you develop even more skills!

• Wick is a Drug Free Workplace and require a successfully completed a pre-employment physical, drug test, and Human Performance Evaluation prior to final offer of employment.

• Wick cares you and your health and demands a safe work place and for all employees to follow safe work practices at all times and to fully comply with safety rules and policies

• You must provide your personal small work tools (hammer, tape, etc).

• You will be working outdoors and will need proper clothing for hot and cold weather. The clothing must represent Wick well. We provide Wick tee shirts and you are expected to wear them as much as possible.

• You are expected to work efficiently as possible with attention to safety and detail

• You must have a positive attitude about the job, fellow crewmembers, customers, and Wick.

• You have to show up for work ready to work every day and on time.

• You must present a positive representation of Wick with your actions, attitude, and behavior.

• Remember that we are here to serve the customer and be willing to go the extra mile.

• Not all relationships work and this job may not be right for you. There are times when it is best for you and for Wick to part ways.

Benefits

Good Pay and Benefits

Wick Buildings is EMPLOYEE OWNED! That means you are not just an employee, you are an owner! The Employee Stock Ownership Plan allows you a no out of pocket way to save towards retirement and have a stake in the success of the company.

We believe team members are to be fairly compensated for the work they perform and rewarded for exceptional effort and success. Wick offers an above average starting pay and the opportunity for a pay increase after 60 days of employment. Also, periodic performance reviews are rewarded with additional pay increases. You are also eligible for production bonus pay, safety performance rewards, and the opportunity to earn your way to a warm weather get-a-way to a tropical beach!

I addition to what shows up on your paycheck each week, you have the "hidden paycheck" in the form of a comprehensive benefit package.

• Group Health Coverage for you and your dependents: Wick pays up to$400 of your premium per month for single coverage and up to $1050 of your premium per month for family coverage!

• Group Short Term Disability Coverage: If you are sick or injured and can't work, you have the financial security of a short term disability plan to help cover expenses. Wick pays 100% of the premium.

• Life Insurance: Wick provides you $20,000 in life insurance as well as $20,000 in accidental death and dismemberment coverage. Wick pays 100% of the premium

• Dental and Vision: You can enroll in comprehensive dental and vision insurance to further protect you and your dependents.

• Paid Time Off: you have eight paid holidays throughout the year as well as paid vacation time!

Proud to be an EOE/ Drug Free Workplace

Currently looking an entry-level or experienced Burn Table Operator / Machine Operator for a steel manufacturing company. Ideal candidates will have previous burn table / plasma cutter & Oxy Fuel or Flame Cutting experience and an “acceptable” work history for this opportunity.

Benefits for the Burn Table Operator / Machine Operator position:

• Starting salary for this position is $15.00 - $24.0 an hour DOE
• Shift: Monday – Friday 7:30am – 3:30pm
• Excellent benefits that include health & dental insurance, 401k and paid time off.
• Work uniforms after 90 days
• Team-oriented work environment

Responsibilities of the Burn Table Operator / Machine Operator position:

• This position is responsible for identifying different grades of material with the ability to accurately read measuring tools and perform lifting using an overhead crane and/or forklift
• Set up and operate plasma burn table.
• Other duties may include: saw, cut, shear, slit, punch, crimp, notch, bend, and/or straighten metal
• Operate basic measuring equipment (tape measure or calipers)
• At time you may de-burr cut material using a grinder as required
• Responsible for identify material by grade and size
• Safe operation of material handling equipment (forklift & overhead crane)

Qualifications for the Burn Table Operator / Machine Operator position:

• A minimum of 1 – 3 years of experience in a manufacturing environment. Previous plasma burn table experience is encouraged but not required. Previous Oxy Fuel or Flame cutting experience a plus.
• Ability to work with minimal supervision
• Previous use of shop math and proficient with a tape measure is required.
• Possess clear written and verbal communication skills
• Work in a co-operative group atmosphere
• Ability to read blue prints or cut sheets
• Must have steel toe work boots.

XEM17

Primary Purpose of Position

Cuts out parts off sheets of steel on automated machine, parts are picked up by hand or with magnets

Duties and Responsibilities

• Set up computer with proper design per order

• Retrieves proper size sheets of steel

• Use overhead hoists to put in place on table 2 sheets per table.

• Starts the machine to automatic cut

• Starts to remove parts from sheet one with hand magnet (parts are < 10#)

• removes cut parts and scrap parts

• place parts on skids per job order

• 1-2 times a month is responsible for cleaning the table of sludge residue

• is responsible for draining, cleaning and filling the burn table

organizational relationships

• this position reports to shift supervisor

educational and/or experience requirements

• high school diploma or ged.
• 3 yrs experience in burn table position and 3yrs in a manufacturing environment is preferred.
• work involves high degree of accuracy and attention to detail is critical.
• safe work practices are expected.

years of experience desired

• burn i – 0 to 2 yrs experience or related experience
• burn ii – minumum 2+ to 4 yrs experience or related experience
• burn iii - minimum 4+ to 7 yrs experience or related experience
• burn iv – minumum 7+ yrs experience or related experience

qualifications

• to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. the requirements listed below are representative of the knowledge, skill, and/or ability required. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

quality standards

• must be able to understand quality standards, methods and reporting as required
• to understand and complete labor reporting accurately

safety

• to maintain proper housekeeping and safety standards
• proper use of personal protective equipment (i.e. safety glasses, hearing protection, safety shoe protection)
• proper use of safety devices, such as lock-out, as required.
• safe operation of all machinery, tools and equipment.
• proper adherence to all osha and safety rules and regulations.

mathematical skills

• ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. ability to computer percentages.

language skills

• ability to read and interpret policies/procedures/department guidelines/safety rules and regulations. demonstrated ability to communicate orally and in written form effectively with co-workers, departments, supervisor and customers/vendors as job dictates.

reasoning ability

• with minimal supervision, demonstrate the ability to solve practical problems, interpret, resolving problems and issues using a variety of instructions or guides furnished in written, oral, diagram, or policy/procedure form.

certificates, licenses, registrations

• none required

physical job demands

• the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential frequent lifting, bending, stooping, squatting, pushing and pulling can be expected. long periods of sitting and walking may also be expected in this position.
• see attached summary of physical job demands

work environment

• the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• the performance of this position normally requires exposure to manufacturing areas that required use of personal protective equipment.
• primary environment: temperature of work area may be affected by outside temperatures and
• industrial lighting is provided.

other special requirements

note: this is not intended to be all inclusive. additional duties and responsibilities may be requested and required.

overtime and weekend hours may be required.

attendance is critical to the success of this position.

$1.50 shift premium for all off shits 10#)="" *="" removes="" cut="" parts="" and="" scrap="" parts="" *="" place="" parts="" on="" skids="" per="" job="" order="" *="" 1-2="" times="" a="" month="" is="" responsible="" for="" cleaning="" the="" table="" of="" sludge="" residue="" *="" is="" responsible="" for="" draining,="" cleaning="" and="" filling="" the="" burn="" table="" organizational="" relationships="" *="" this="" position="" reports="" to="" shift="" supervisor="" educational="" and/or="" experience="" requirements="" *="" high="" school="" diploma="" or="" ged.="" *="" 3="" yrs="" experience="" in="" burn="" table="" position="" and="" 3yrs="" in="" a="" manufacturing="" environment="" is="" preferred.="" *="" work="" involves="" high="" degree="" of="" accuracy="" and="" attention="" to="" detail="" is="" critical.="" *="" safe="" work="" practices="" are="" expected.="" years="" of="" experience="" desired="" *="" burn="" i="" –="" 0="" to="" 2="" yrs="" experience="" or="" related="" experience="" *="" burn="" ii="" –="" minumum="" 2+="" to="" 4="" yrs="" experience="" or="" related="" experience="" *="" burn="" iii="" -="" minimum="" 4+="" to="" 7="" yrs="" experience="" or="" related="" experience="" *="" burn="" iv="" –="" minumum="" 7+="" yrs="" experience="" or="" related="" experience="" qualifications="" *="" to="" perform="" this="" job="" successfully,="" an="" individual="" must="" be="" able="" to="" perform="" each="" essential="" duty="" satisfactorily.="" the="" requirements="" listed="" below="" are="" representative="" of="" the="" knowledge,="" skill,="" and/or="" ability="" required.="" reasonable="" accommodations="" may="" be="" made="" to="" enable="" individuals="" with="" disabilities="" to="" perform="" the="" essential="" functions.="" quality="" standards="" *="" must="" be="" able="" to="" understand="" quality="" standards,="" methods="" and="" reporting="" as="" required="" *="" to="" understand="" and="" complete="" labor="" reporting="" accurately="" safety="" *="" to="" maintain="" proper="" housekeeping="" and="" safety="" standards="" *="" proper="" use="" of="" personal="" protective="" equipment="" (i.e.="" safety="" glasses,="" hearing="" protection,="" safety="" shoe="" protection)="" *="" proper="" use="" of="" safety="" devices,="" such="" as="" lock-out,="" as="" required.="" *="" safe="" operation="" of="" all="" machinery,="" tools="" and="" equipment.="" *="" proper="" adherence="" to="" all="" osha="" and="" safety="" rules="" and="" regulations.="" mathematical="" skills="" *="" ability="" to="" add,="" subtracts,="" multiply="" and="" divide="" in="" all="" units="" of="" measure,="" using="" whole="" numbers,="" common="" fractions="" and="" decimals.="" ability="" to="" computer="" percentages.="" language="" skills="" *="" ability="" to="" read="" and="" interpret="" policies/procedures/department="" guidelines/safety="" rules="" and="" regulations.="" demonstrated="" ability="" to="" communicate="" orally="" and="" in="" written="" form="" effectively="" with="" co-workers,="" departments,="" supervisor="" and="" customers/vendors="" as="" job="" dictates.="" reasoning="" ability="" *="" with="" minimal="" supervision,="" demonstrate="" the="" ability="" to="" solve="" practical="" problems,="" interpret,="" resolving="" problems="" and="" issues="" using="" a="" variety="" of="" instructions="" or="" guides="" furnished="" in="" written,="" oral,="" diagram,="" or="" policy/procedure="" form.="" certificates,="" licenses,="" registrations="" *="" none="" required="" physical="" job="" demands="" *="" the="" physical="" demands="" described="" here="" are="" representative="" of="" those="" that="" must="" be="" met="" by="" an="" employee="" to="" successfully="" perform="" the="" essential="" functions="" of="" this="" job.="" reasonable="" accommodations="" may="" be="" made="" to="" enable="" individuals="" with="" disabilities="" to="" perform="" the="" essential="" frequent="" lifting,="" bending,="" stooping,="" squatting,="" pushing="" and="" pulling="" can="" be="" expected.="" long="" periods="" of="" sitting="" and="" walking="" may="" also="" be="" expected="" in="" this="" position.="" *="" see="" attached="" summary="" of="" physical="" job="" demands="" work="" environment="" *="" the="" work="" environment="" characteristics="" described="" here="" are="" representative="" of="" those="" an="" employee="" encounters="" while="" performing="" the="" essential="" functions="" of="" this="" job.="" reasonable="" accommodations="" may="" be="" made="" to="" enable="" individuals="" with="" disabilities="" to="" perform="" the="" essential="" functions.="" *="" the="" performance="" of="" this="" position="" normally="" requires="" exposure="" to="" manufacturing="" areas="" that="" required="" use="" of="" personal="" protective="" equipment.="" *="" primary="" environment:="" temperature="" of="" work="" area="" may="" be="" affected="" by="" outside="" temperatures="" and="" *="" industrial="" lighting="" is="" provided.="" other="" special="" requirements="" note:="" this="" is="" not="" intended="" to="" be="" all="" inclusive.="" additional="" duties="" and="" responsibilities="" may="" be="" requested="" and="" required.="" overtime="" and="" weekend="" hours="" may="" be="" required.="" attendance="" is="" critical="" to="" the="" success="" of="" this="" position.="" $1.50="" shift="" premium="" for="" all="" off="">

• removes cut parts and scrap parts
• place parts on skids per job order
• 1-2 times a month is responsible for cleaning the table of sludge residue
• is responsible for draining, cleaning and filling the burn table

organizational relationships

• this position reports to shift supervisor

educational and/or experience requirements

• high school diploma or ged.
• 3 yrs experience in burn table position and 3yrs in a manufacturing environment is preferred.
• work involves high degree of accuracy and attention to detail is critical.
• safe work practices are expected.

years of experience desired

• burn i – 0 to 2 yrs experience or related experience
• burn ii – minumum 2+ to 4 yrs experience or related experience
• burn iii - minimum 4+ to 7 yrs experience or related experience
• burn iv – minumum 7+ yrs experience or related experience

qualifications

• to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. the requirements listed below are representative of the knowledge, skill, and/or ability required. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

quality standards

• must be able to understand quality standards, methods and reporting as required
• to understand and complete labor reporting accurately

safety

• to maintain proper housekeeping and safety standards
• proper use of personal protective equipment (i.e. safety glasses, hearing protection, safety shoe protection)
• proper use of safety devices, such as lock-out, as required.
• safe operation of all machinery, tools and equipment.
• proper adherence to all osha and safety rules and regulations.

mathematical skills

• ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. ability to computer percentages.

language skills

• ability to read and interpret policies/procedures/department guidelines/safety rules and regulations. demonstrated ability to communicate orally and in written form effectively with co-workers, departments, supervisor and customers/vendors as job dictates.

reasoning ability

• with minimal supervision, demonstrate the ability to solve practical problems, interpret, resolving problems and issues using a variety of instructions or guides furnished in written, oral, diagram, or policy/procedure form.

certificates, licenses, registrations

• none required

physical job demands

• the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential frequent lifting, bending, stooping, squatting, pushing and pulling can be expected. long periods of sitting and walking may also be expected in this position.
• see attached summary of physical job demands

work environment

• the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• the performance of this position normally requires exposure to manufacturing areas that required use of personal protective equipment.
• primary environment: temperature of work area may be affected by outside temperatures and
• industrial lighting is provided.

other special requirements

note: this is not intended to be all inclusive. additional duties and responsibilities may be requested and required.

overtime and weekend hours may be required.

attendance is critical to the success of this position.

$1.50 shift premium for all off shits>

Overall Summary

The primary function of this position is fabricating and assembling tubing by performing repetitive bench or line fabrication and assembly operations to mass-produce products such as shelter frame struts and subassemblies for shelter frames.

Primary and Essential Duties and Responsibilities

• Places parts in specified transport bins in accordance with the Shop Floor Order requirements

• Tends machines, such as arbor presses, drill presses or riveting machine, to perform drilling, force fitting or fastening operations on assembly line

• Bolts, clips, screws, cements, or otherwise fastens parts together

• Observes proper operation of the equipment to detect malfunctions and notifies Supervisor

• Cleans and oils daily the equipment as required by the maintenance procedures

• Works at different work stations as production needs require or as instructed by the Supervisor

• Reports daily activities using shop floor orders

• Supports, communicates, reinforces and defends the mission, values and culture of the organization

• Adheres to all quality and safety standards

• Supports other projects and performs duties as assigned

• Secondary Duties and Responsibilities

• May participate in lean/six sigma/quality/safety initiatives as required

• Supervisory Responsibilities

• Does not supervise others

Must be ready to supervise or deal Table Games as business demands.

As a Supervisor: oversees operations of assigned pit area, ensuring delivery of excellent customer service and accurate ratings for all guests. Is responsible for the leadership of a team of Dealers, keeps the team up-to-date with all pertinent information, maintains accurate records for reference in performance reviews and appraisals, which are objectively presented in a timely manner.

Handles guest complaints/disputes in a calm and professional manner. Provides vigilant monitoring of all games to ensure game integrity. Keeps Casino Manager up-to-date on required information. Perferred 2 - 4 years table games experience preferably including craps.

Must demonstrate a high probability to develop strong leadership skills with a clear focus on customer service and employee relations. Strong technical skills in pit operations are mandatory.

Knowledge of table games, ie: blackjack, craps, roulette and specialty games. Must have full understanding of Title 31.

Ensure a friendly, hospitable, exciting, and professional environment for the guest to enjoy.

Facilitate one-on-one meetings with individual team members.

Facilitate pre-shift buzz sessions.

Create a friendly and courteous environment among all employees by maintaining a professional and exemplary attitude and work ethic.

Maintain security of all games, monies, and personnel.

Must respond calmly and make rational decisions when handling guest's demands.

Be alert to any unusual or questionable activity by employees or customers and take appropriate action to correct the situation within established policies and procedures.

Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.

Must be able to stand continuously, for long amounts of time, in areas containing secondary smoke, high noise levels, bright lights, and dust.

Much has been said and written about FCA and the state of the American automotive industry, but the most important part of the story is being written now. FCA is creating a global industrial powerhouse. Every new day and new challenge brings the opportunity to drive your future. You'll get involved. You'll take risks. You'll leave your mark. Come and blaze new trails with us!

The FCA Quality Organization is currently seeking an Incoming Quality Resident Engineer -- Supplier Table Quality to join our Quality Organization at Chrysler's Jefferson North Assembly Plant in Detroit, Michigan. This position offers the selected candidate an opportunity to be an integral part of company whose focus is to change the automotive landscape. The Engineer -- Supplier Table Quality is responsible for partnering with UAW work teams in a fast paced high volume automotive manufacturing environment to resolve incoming material issues. The selected candidate will partner with both Salary and Hourly Team Leaders, Quality Inspectors and repair area personnel to achieve various business metrics of the department. Additionally, the ideal candidate possesses a broad knowledge of manufacturing and quality landscape, presents outstanding teamwork, interpersonal and communication skills and unquestionable integrity.

Specific responsibilities of the role are:

• Develop the performance of the supplier table work team

• Continued improvement of company-wide quality performance - with concentration to incoming material concerns

• Provide technical support between Engineering, Production and Product Design departments, as needed investigates quality concerns internally, at supplier and customer sites

• Initiates the corrective action team and is responsible for monitoring and implementing corrective and preventive actions

• Coordinate quality related activities to achieve business metrics of the department

• Establish and maintain the documentation of processes utilizing Chryslers' World Class Manufacturing (WCM) tools

• Utilize problem solving tools in day-to-day operations

• Demonstrated people management experience

• Quality-minded, critical thinker; plan, prioritize, set goals and manage multiple projects in a technical and business environment

• Strong communication skills to support meetings at all levels of the company, including senior leadership

• Establish partnerships both internally and externally and to influence without direct authority

• Commitment and dedication in delivering a premier product to the consumer

• Represent the "Voice of the Customer" to the platform teams

• Contribute or drive team success by clarifying expectation and minimizing political hurdles

• Demonstrate unwavering commitment to delivering results and champion achievements

• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results

• Strong interpersonal skills with ability to work in a team environment

Basic Qualifications:

• Bachelor's degree or higher in the fields of Mechanical Engineering or Electrical Engineering

• Well-versed in MS Office

• Effective presentation/public speaking skills

• Experienced with problem solving tools

• Demonstrated ability to coach and teach others

• Strong communication skills, both written and verbal

• Ability to communicate details from executive level to plant staff level

• Ability to work in a fast paced environment

• Ability to work off shift hours as necessary

• Self-motivated and directed

Preferred Qualifications:

• Previous experience working in a union environment

• Background in LEAN Manufacturing principles or World Class Manufacturing (WCM) and problem solving techniques

• Formal reactive problem solving training (i.e. Green Belt/Black Belt/Master Black Belt/ Six Sigma / Shainin/ Kepner Trego, etc.)

• Previous applicable work experience

JOB SUMMARY:

Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets.

ESSENTIAL JOB FUNCTIONS:

• Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel.

• Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures.

• Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance.

• Participate and provide recommendations in the hiring, performance evaluation, and termination processes.

• Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff.

• Prepares and coordinates the periodical performance review of assigned personnel.

• Alerts Casino Manager to potential safety problems.

• Maintains key security.

• Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area.

• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate.

• Changes cards/dice. Opens and closes games.

• Verifies fill slips, credit slips, and markers pertaining to games in the assigned area.

• Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager.

• Ensures dealers are delivering the highest quality of guest service.

• Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests.

• Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary.

• Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees.

• Rates all guests. Promotes and creates Total Reward cards for new and existing patrons.

• Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements.

• Accurately maintains table game inventories and player win/losses.

• Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift.

• Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements.

• Attends all mandatory meetings required by the company/department.

• Understands and enforces all company policies and procedures.

• Independently addresses other issues and concerns that arise.

• May need to function as a table games dealer as needed

QUALIFICATIONS:

High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment.

Job Summary

You have a proven track record of success in Restaurant Management with a focus on quality and guest service and you want to take your career to the next level. You're as passionate about business as you are about food.

Their complexities are well suited for your high energy and commitment to excellence. Elevating the guest experience and achieving maximum flow through are welcome challenges. And your enthusiasm and ease for sharing what you know attracts the talent to make it reality.

As the Restaurant Manager at Henrietta's Table at The Charles Hotel you will focus on:

• Working closely with Henrietta's Table Restaurant General Manager in all aspects of the restaurant's operations by exercising demonstrated knowledge and experience in food and beverage management

• Providing leadership and strategy to inspire your associates to deliver exceptional service. You have a strong food and beverage management background and an obvious passion for hospitality.

• Enabling innovation and driving results. You are a proven restaurant professional with the ability to maintain high standards of quality and guest satisfaction.

Fundamentals

We offer unlimited opportunities, excellent benefits, and the chance to build and grow your career as a hospitality professional with The Charles Hotel. Ideal candidates will have a college education or equivalent experience, with 2-4 years of relevant restaurant experience desired.

To be successful in this role, you must have a passion for hospitality, food & beverage knowledge and love to work with people! Must be able to read, write, and verbally communicate effectively and professionally in English with associates and guests to exceed their expectations.

You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and various software.

Location:

Cambridge Massachusetts

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.