Furniture Reproducer Job Description Sample

71796971

Job Title: Furniture Gallery Sales Manager

Overview:

As a Furniture Gallery Sales Manager, you will support My Macy's by driving sales and selling with focus on the Macy's customer. You will manage all activities related to selling, service and presenting a clean, neat and organized shopping environment for our customers. With training, coaching and development, a team of Associates will grow following your leadership.

Key Accountabilities:

Sales

• Drive and exceed sales goals by executing My Macy's initiatives

• Lead the push toward selling through coaching and recognition

• Improve customer experience, work with Associates to reduce customer return rate and improve customer satisfaction

• Identify best sellers and key items and communicate merchandise needs to optimize the My Macy's initiative

• Ensure accuracy of promotional sets; communicate advertising and sale information to Associates

• Partner with District team to plan and execute floor moves, merchandise placement and sales set-up

• Ensure merchandising presentation meets Company standards; adhere to all local and state regulatory requirements on pricing/signing accuracy

• Actively participate and encourage staff to promote the WorryNoMore Program

• Ensure consistent attendance among staff and compliance during weekend hours

• Motivate Associates to solicit Star Reward applications by reinforcing the benefits of new accounts

• Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented by team

Customer

• Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement

• Review & utilize Big Ticket Scorecard monthly; coach Associates, provide recognition, develop and communicate strategies to improve results

• Train, motivate and develop selling staff to reach their fullest potential and to maximize business opportunities

• Review promotional calendar to ensure optimum sales floor coverage for key events

• Maintain high customer readiness standards; deliver a clean, neat and easy to shop store environment

• Ensure exemplary service and selling capability is delivered by Selling Staff; role modeling selling and service skills to influence positive performance among others

People

• Recruit, select and hire service-minded Sales Associates, build a bench for future advancements & promotions

• Ensure all Associate training is conducted on a timely basis, ensure assigned mentors engage with new hires

• Engage in Macy's recognition program; reward Associates with recognition cards

• Conduct ongoing Talent Analysis of Associates and establish career progression plans for key players and positions to result in retention of best people and turnover reduction

• Utilize review process as a tool for Associate talent development, promotion and advancement; utilize scorecard for coaching opportunities

• Monitor and address performance issues on a timely basis

• Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company

• Lead team to support giving back to the local community helping create stronger, healthier places to live and work

Skills Summary:

• A minimum of 1-3 years in a leadership/supervisory position in a service-driven environment

• Ability to empower and develop a team

• Ability to collaborate and function as a member of a team

• Ability to execute plans and strategies

• Strong leadership, interpersonal and communication skills

• Strong organizational skills and the ability to adapt quickly to changing priorities

• Ability to anticipate and solve problems, act decisively and persist in the face of obstacles

• Commitment to exemplifying the highest integrity and professional business standards

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at anytime. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Overview:

Bloomingdale's is seeking a full time, highly polished retail Sales Professional to join our Furniture department. As a Bloomingdale's Furniture Sales Professional you will play a key role in enhancing our image as a service store. You will learn the facts behind our world famous merchandise, while developing a clientele all your own. If you have a natural talent for lush and exotic furnishings and a good eye for room design, we would really like to meet with you

Key Accountabilities:

• Greeting all walk-in customers promptly and delivering "friendly and attentive service"

• Developing and maintaining your own clientele including phone contact, letters and phone calls

• Understanding your merchandise - the features, advantages and benefits

• Remaining current and knowledgeable on register systems

• Floor coverage flexibility and dependability with schedules including some nights and weekends

Skills Summary:

• Friendly and outgoing personality

• Superior customer service skills including strong phone skills

• Possesses drive, is goal-oriented, has an entrepreneurial outlook

• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attidue

• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

• A team ployer who possesses the ability to work in a learning environment

• Ability to communicate effectively with customers, peers and management

• Experience in Commission Furniture Sales preferred

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department's overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works in partnership with other store leaders to drive store performance.
1.Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.
2.Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.
3.Assists customers with product information, selection, and purchase.
4.Manages the price hold process, including weekly audits.
5.Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn.
6.Ensures third party delivery program is marketed to customers and understood by associates.
7.Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.
8.Develops plans for furniture department coverage during special events.
9.Strives to continually improve the furniture department's sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.
1.High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2.Minimum one year retail sales experience preferred.
3.Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
4.Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
5.Demonstrated furniture merchandising and sales skills preferred.
6.Strong customer service and communication skills required.
7.Basic English literacy, math, and PC skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Requisition Number: PB-12678

Area of Interest: Product Development - Design

Organization: Corporate

Brand/Division: Pottery Barn

Position Type: Full-time

JOB DESCRIPTION

Assist Directors, Head Designers, and Designers with information. Follow up with agents on samples. ESSENTIAL FUNCTIONS:

• Coordinate production of design concepts as directed by Designer, Design.

• Track department samples and designs for vendor information books.

• Maintain presentation boards.

• Maintain Sourcing Spreadsheet.

• Prepare department for Wednesday PD Meetings.

• Manage production of new product samples.

• Resolve sample issues and work closely with agents and vendors.

• Be involved in product development cycle & calendar. Assist Director on divisional deadlines & assist in preparation for PD meetings.

• Maintain status reports on all product development projects.

• Send samples for testing.

• Update and maintain seasonal product information binders by filing faxes, related information and communications.

• Keep sample room organized.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor's or Design degree (or experience in related field).

• Proficiency in MAC and PC.

• Strong organizational skills.

• Ability to prioritize and schedule work in a deadline driven environment.

• Strong communication skills.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

#LI-KK

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

Job Segment: Retail Operations, Temporary, Retail, Contract

Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

• Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.

• Motivate self to stay accountable to individual sales and service goals, as determined by store management.

• Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.

• Support and actively utilize customer acquisition methods available to the store.

• Maintain strong relationships with existing customers, as well as prospect for new customers.

• Communicate company loyalty services, when applicable.

• Develop, share and apply product expertise by staying informed with the marketplace and industry trends.

• Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.

• Maintain sales floor coverage and follow posted schedules with regard to area assignments.

• Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.

• Maintain flexibility with schedule to meet the needs of the team and overall business.

• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

• Actively participate in store meetings and training sessions.

• Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.

Required Skills

• Previous customer service experience

• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs

• Previous retail and commissioned sales experience a plus

• Good reading, written and verbal language skills (English)

• Good communication and interpersonal skills

• Good time management and organizational skills

• High school diploma/ GED or equivalent

• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

• Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

• Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.

• Motivate self to stay accountable to individual sales and service goals, as determined by store management.

• Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.

• Support and actively utilize customer acquisition methods available to the store.

• Maintain strong relationships with existing customers, as well as prospect for new customers.

• Communicate company loyalty services, when applicable.

• Develop, share and apply product expertise by staying informed with the marketplace and industry trends.

• Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.

• Maintain sales floor coverage and follow posted schedules with regard to area assignments.

• Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.

• Maintain flexibility with schedule to meet the needs of the team and overall business.

• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

• Actively participate in store meetings and training sessions.

• Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.

Required Skills

• Previous customer service experience

• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs

• Previous retail and commissioned sales experience a plus

• Good reading, written and verbal language skills (English)

• Good communication and interpersonal skills

• Good time management and organizational skills

• High school diploma/ GED or equivalent

• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

• Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

• Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.

• Motivate self to stay accountable to individual sales and service goals, as determined by store management.

• Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.

• Support and actively utilize customer acquisition methods available to the store.

• Maintain strong relationships with existing customers, as well as prospect for new customers.

• Communicate company loyalty services, when applicable.

• Develop, share and apply product expertise by staying informed with the marketplace and industry trends.

• Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.

• Maintain sales floor coverage and follow posted schedules with regard to area assignments.

• Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.

• Maintain flexibility with schedule to meet the needs of the team and overall business.

• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

• Actively participate in store meetings and training sessions.

• Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.

Required Skills

• Previous customer service experience

• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs

• Previous retail and commissioned sales experience a plus

• Good reading, written and verbal language skills (English)

• Good communication and interpersonal skills

• Good time management and organizational skills

• High school diploma/ GED or equivalent

• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

• Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

• Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.

• Motivate self to stay accountable to individual sales and service goals, as determined by store management.

• Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.

• Support and actively utilize customer acquisition methods available to the store.

• Maintain strong relationships with existing customers, as well as prospect for new customers.

• Communicate company loyalty services, when applicable.

• Develop, share and apply product expertise by staying informed with the marketplace and industry trends.

• Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.

• Maintain sales floor coverage and follow posted schedules with regard to area assignments.

• Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.

• Maintain flexibility with schedule to meet the needs of the team and overall business.

• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

• Actively participate in store meetings and training sessions.

• Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.

Required Skills

• Previous customer service experience

• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs

• Previous retail and commissioned sales experience a plus

• Good reading, written and verbal language skills (English)

• Good communication and interpersonal skills

• Good time management and organizational skills

• High school diploma/ GED or equivalent

• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

• Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Crate and Barrel Furniture Sales Associates have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Furniture Sales Associates are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Furniture Sales Associates utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career. Speaking of rewarding, on average our Furniture Sales Associates have the potential to earn $50K in commission on top of their base salary.

• Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

• Actively listen to and engage customers , using appropriate selling skills to match the customer's needs, and ensure their decisions build long-term relationships.

• Motivate self to stay accountable to individual sales and service goals, as determined by store management.

• Keep customer well informed about orders and any status changes; update notes on customer sales to keep sales associates informed, remaining attentive to customer needs.

• Support and actively utilize customer acquisition methods available to the store.

• Maintain strong relationships with existing customers, as well as prospect for new customers.

• Communicate company loyalty services, when applicable.

• Develop, share and apply product expertise by staying informed with the marketplace and industry trends.

• Maintain knowledge of all product information, intranet communications, and current advertising and marketing initiatives.

• Maintain sales floor coverage and follow posted schedules with regard to area assignments.

• Assist the Assistant Store Manager, Sales with ensuring furniture product and displays are maintained per the sales floor maintenance guidelines.

• Maintain flexibility with schedule to meet the needs of the team and overall business.

• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

• Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

• Actively participate in store meetings and training sessions.

• Maintain an awareness of all available resources for training and development, and actively participate in self development and growth through company resources.

Required Skills

• Previous customer service experience

• Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs

• Previous retail and commissioned sales experience a plus

• Good reading, written and verbal language skills (English)

• Good communication and interpersonal skills

• Good time management and organizational skills

• High school diploma/ GED or equivalent

• Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

• Must be available to work a flexible schedule including weekends and holidays

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.