Gift Wrapper Job Description Sample

Job Title: Bakery Wrapper FLSA: Non-Exempt

Department: Bakery Revision Date: 05/2015

General Function:

As a Bakery Wrapper, this position will be responsible for counting, wrapping, and labeling product and serves as the final inspector of product before it is displayed. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers;, Bakery Manager, Assistant Bakery Manager, Baker, Apprentice Baker

Direct Reports: None

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

• Makes an effort to learn customers' names and to address them by name whenever possible.

• Assists customers by: (examples include)

• escorting them to the products they're looking for

• securing products that are out of reach

• loading or unloading heavy items

• making note of and passing along customer suggestions or requests

• performing other tasks in every way possible to enhance the shopping experience.

• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking product orders.

• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

• Takes customer orders at the bakery counter.

• Wraps, weighs, and labels product.

• Applies merchandising labels to product.

• Stocks cases and rotates product with emphasis in presentation.

• Serves as the final inspector of product before it is displayed.

• Ensures signage is correct.

• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

• Ensures availability of all advertised items and informs the Bakery Manager of out-of-stock product.

• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

• Adheres to company policies and individual store guidelines.

• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Assists designer by decorating and writing on cakes in designer's absence.

• Assists baker with pulling product from freezer, and dropping cookies, donuts, etc.

• Assists in other areas of store as needed.

• Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent, Hy-Vee Food Safety program, and six months or less of similar or related work.

Physical Requirements:

• Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.

• Must be able to perform the following physical activities: Balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Knowledge, Skills, Abilities and Worker Characteristics:

• Must be able to follow written, verbal or diagrammatic instructions.

• Must have the ability to add, subtract, multiply, and divide whole numbers.

• Must have the ability to understand and follow verbal or demonstrated instructions: write identifying information; and request supplies verbally or in writing.

Working Conditions:

This position is continually exposed to a cool environment and dampness. There is frequent noise, possibility of electrical shock, and exposure to cleaning solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Wrapping system, knife, label maker, box cutter, and phone

Contacts:

Deals with customers on a daily basis.

Job Title: Bakery Wrapper FLSA: Non-Exempt

Department: Bakery Revision Date: 05/2015

General Function:

As a Bakery Wrapper, this position will be responsible for counting, wrapping, and labeling product and serves as the final inspector of product before it is displayed. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers;, Bakery Manager, Assistant Bakery Manager, Baker, Apprentice Baker

Direct Reports: None

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

• Makes an effort to learn customers' names and to address them by name whenever possible.

• Assists customers by: (examples include)

• escorting them to the products they're looking for

• securing products that are out of reach

• loading or unloading heavy items

• making note of and passing along customer suggestions or requests

• performing other tasks in every way possible to enhance the shopping experience.

• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking product orders.

• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

• Takes customer orders at the bakery counter.

• Wraps, weighs, and labels product.

• Applies merchandising labels to product.

• Stocks cases and rotates product with emphasis in presentation.

• Serves as the final inspector of product before it is displayed.

• Ensures signage is correct.

• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

• Ensures availability of all advertised items and informs the Bakery Manager of out-of-stock product.

• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

• Adheres to company policies and individual store guidelines.

• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Assists designer by decorating and writing on cakes in designer's absence.

• Assists baker with pulling product from freezer, and dropping cookies, donuts, etc.

• Assists in other areas of store as needed.

• Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent, Hy-Vee Food Safety program, and six months or less of similar or related work.

Physical Requirements:

• Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.

• Must be able to perform the following physical activities: Balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Knowledge, Skills, Abilities and Worker Characteristics:

• Must be able to follow written, verbal or diagrammatic instructions.

• Must have the ability to add, subtract, multiply, and divide whole numbers.

• Must have the ability to understand and follow verbal or demonstrated instructions: write identifying information; and request supplies verbally or in writing.

Working Conditions:

This position is continually exposed to a cool environment and dampness. There is frequent noise, possibility of electrical shock, and exposure to cleaning solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Wrapping system, knife, label maker, box cutter, and phone

Contacts:

Deals with customers on a daily basis.

Summary: Grind meat; wrap of all cut products; stock & rotate lunch meat/chicken products; pulling out-of-code products; learning UPC codes & meat cuts

ESSENTIAL FUNCTIONS

Meat Wrapper activities: 85 percent of time

• Inspects meat products for freshness

• Faces merchandise in the department

• Stocks lunchmeat/chicken products

• Rotates products

• Cuts open boxes

• Packages meat for sale

• Operates scale/UPC labeler

• Grinds meat

Other activities: 15 percent of time

• Climbs ladders/stair tower to reach stock

• Answers calls

• Builds displays

• Stacks off pallets

• Receives shipments

• Assists customers

• Operates baler

• Operates trash compactor

Requirements

ACTIVITY, KNOWLEDGE, AND SENSORY REQUIREMENTS

Physical Requirements:

• Standing with walking is required for entire shift (not including breaks)

• Bending is required approximately 40% of the shift to reach product from carts, cooler and to stock product

• Crouching or kneeling is required approximately 25% of the shift to lift and stock merchandise

• Push and pulling carts with product is required approximately 35% during the shift

• Normal physical strength to handle up to 25-pound objects, frequently -- product weighing over 30 lbs is lifted 2-3 times per shift on average (note: sale items may cause this to increase)

• Above normal coordination, including eye-hand, hand-foot

• Above average endurance

• Above average dexterity of hands and fingers with above average repetition

• Above average coordination, including eye-hand

• Sight with ability to distinguish color; perception of sound is required

Knowledge Requirements:

A positive customer service attitude & pleasant personality, effective memory skills, excellent hand eye coordination, dependability, ability to follow directions & a strong willingness to learn.

Mental effort

• Above average concentration/intensity

• Above average memory, taking into consideration the amount of merchandise

Communication

• Normal verbal communication

• Normal written communication

• Normal nonverbal communication

• Above average time pressure

Must be 18 years of age or older

Average Hours Per Week: 24 – 39 hours per week

Hours Employee Must Be Available: 6 a.m. – 10 p.m., Monday thru Sunday

Work environment: Normal exposure to weather and temperature extremes. Exposure to cooler and freezer do not exceed 1 hour at a time. Average back room temperature 40°F.

Summary: Grind meat; wrap of all cut products; stock & rotate lunch meat/chicken products; pulling out-of-code products; learning UPC codes & meat cuts

ESSENTIAL FUNCTIONS

Meat Wrapper activities: 85 percent of time

• Inspects meat products for freshness

• Faces merchandise in the department

• Stocks lunchmeat/chicken products

• Rotates products

• Cuts open boxes

• Packages meat for sale

• Operates scale/UPC labeler

• Grinds meat

Other activities: 15 percent of time

• Climbs ladders/stair tower to reach stock

• Answers calls

• Builds displays

• Stacks off pallets

• Receives shipments

• Assists customers

• Operates baler

• Operates trash compactor

Requirements

ACTIVITY, KNOWLEDGE, AND SENSORY REQUIREMENTS

Physical Requirements:

• Standing with walking is required for entire shift (not including breaks)

• Bending is required approximately 40% of the shift to reach product from carts, cooler and to stock product

• Crouching or kneeling is required approximately 25% of the shift to lift and stock merchandise

• Push and pulling carts with product is required approximately 35% during the shift

• Normal physical strength to handle up to 25-pound objects, frequently -- product weighing over 30 lbs is lifted 2-3 times per shift on average (note: sale items may cause this to increase)

• Above normal coordination, including eye-hand, hand-foot

• Above average endurance

• Above average dexterity of hands and fingers with above average repetition

• Above average coordination, including eye-hand

• Sight with ability to distinguish color; perception of sound is required

Knowledge Requirements:

A positive customer service attitude & pleasant personality, effective memory skills, excellent hand eye coordination, dependability, ability to follow directions & a strong willingness to learn.

Mental effort

• Above average concentration/intensity

• Above average memory, taking into consideration the amount of merchandise

Communication

• Normal verbal communication

• Normal written communication

• Normal nonverbal communication

• Above average time pressure

Must be 18 years of age or older

Average Hours Per Week: 24 – 39 hours per week

Hours Employee Must Be Available: 6 a.m. – 10 p.m., Monday thru Sunday

Work environment: Normal exposure to weather and temperature extremes. Exposure to cooler and freezer do not exceed 1 hour at a time. Average back room temperature 40°F.

PURPOSE: Ensures meat is wrapped, weighted, priced, labeled and displayed properly. Fills display cases. Maintains cleanliness of department and equipment. Ensures customer service and product quality, freshness, safety and selection.

DUTIES AND RESPONSIBILITIES:

• Adheres to Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints and reporting to the Meat Manager or Store Director as appropriate. Promotes Albertson's philosophy of personalized service.

• Weighs, wraps, prices and labels poultry, meat, fish and other fresh products in the Meat Department.

• Follows laws and Company policy on weighing, labeling, code-dating and the handling of reworked and reduced-to-clear items.

• Receives and breaks down loads. Cuts cases, stacks, dates and marks merchandise, organizes and rotates product in cooler, organizes storage areas and refrigerates products immediately. Checks for quality and quantity. Maintains product quality by ensuring compliance with Company policies and federal and state regulations on handling, storage and temperatures.

• Transports wrapped product from work area to display cases. Maintains and stocks display cases. Pulls out of code date and spoiled product. Ensures proper merchandising, signing, inventory level and eye-appeal of department.

• May perform limited cutting duties for training purposes only.

• Controls shrink and expenses.

• Accurately completes and monitors daily log sheet and other required paperwork and logs.

• Maintains and organizes meat department cooler and freezer. Ensures cleanliness and sanitation of sales floor, meat deli and butcher block cases, work areas, cooler, freezer, equipment and retail cases.

• Ensures that product packaging, labeling, rotation and wrapping standards are met.

• Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies.

• Complies with all federal, state and local health, and food handling and safety standards.

• Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements.

• Answers and responds to incoming calls appropriately.

• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

• Other necessary and required duties.

SKILLS AND PHYSICAL REQUIREMENTS:

• Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers.

• Ability to communicate orally and read and follow written work assignments.

• Requires a good understanding of overall company practices and Meat Department policies and procedures. Requires the ability to judge and react to business activity.

• Must have knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures.

• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, high boys and pallet jacks. Performs repetitious arm movement to package, weigh and wrap products.

• Manual dexterity and good eye-hand coordination are necessary.

• Mental alertness is necessary to ensure safe and accurate completion of work activities.

• Requires knowledge of basic mathematics and weights and measures. Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures.

• Operates scales, meat wrapping machine, computer software and electronic ordering devices to input price, weights, order and inventory and print labels.

• Utilizes knives, scrapers and other cutting and wrapping equipment. Utilizes cleaning supplies and equipment. Utilizes safety cutters. Requires use of safety gloves.

• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.

• Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties.

WORK ENVIRONMENT:

• Hands are frequently exposed to moisture while handling and stocking poultry, meat, fish and other fresh product. Requires the ability to work, for prolonged periods of time, in an environment range of 40˚ to 50˚ Fahrenheit. Hands are frequently exposed to 30˚ Fahrenheit while handling product in the display cases.

• Exposure to 28˚ Fahrenheit while handling products in cooler and -20˚ Fahrenheit in freezer.

• Working conditions consist of a temperature controlled store environment.

SAFETY-SENSITIVE POSITION:

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

DISCLAIMER:

The above statements are intended to describe the general nature of work performed by employees assigned to this job. All employees must comply with Company, Division and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.

Job Summary

Job Title: Meat Wrapper

FLSA Status: Hourly

Reports To: Lead Meat Cutter/Meat Manager

Responsible for ensuring that all company policies are being followed and the department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Meat department such as stock levels, inventory, and customer service.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide customer service to guests

• Assists guests with finding items they are looking for

• Takes orders and other special requests

• Packages, wraps, and prices all items to company standards

• Answers the telephone and assists callers using proper phone etiquette

• Wrapping products

• Reduces shrink by using the appropriate packaging standards

• Ensures accurate pricing by placing the corresponding price and ingredient labels on each package

• Fills, rotates, and removes products from the sales floor

• Identifies which products are at an unacceptable stock level and replenishes them with available supply

• Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer dated products are sold first, as well as removing products that are outdated, or otherwise unacceptable to make available for sale

• Maintains adequate level of supplies by replenishing packaging and other items as needed

• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed

• Required to maintain food safety logs

• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to deal tactfully and effectively with customers and all personnel

• Good oral and written communication skills

• Complete understanding of all safety requirements and company safety policies

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Stand in one place for a long period of time, bend, stoop, and kneel regularly

• Full range of upper body motion

• Lifting up to 50 pounds on an occasional basis

• Frequently near moving machinery

• Occasional exposure to extreme temperatures

WORK SCHEDULE

• The Meat Wrapper is an hourly position that may be part-time or full time.

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

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Hostess is one of the largest packaged food companies focused on developing, manufacturing, marketing, selling and distributing fresh baked sweet goods in the United States. The brand's history dates back to 1919, when the Hostess CupCake was introduced to the public, followed by Twinkies® in 1930. Today, Hostess produces a variety of new and classic treats including Ding Dongs®, Ho Hos®, Donettes® and Fruit Pies, in addition to Twinkies® and CupCakes.

Please see this link to research our company:

http://www.hostessbrands.com/phoenix.zhtml?c=254431&p=irol-irhome

Join our Talent Network for Job Alerts:

https://www.jobs.net/jobs/hostessbrands/en-us/

Job Overview:

The Hostess Brands Bakery in Columbus, GA is seeking a talented Wrapper Technician/ PLC Technician to join their bakery team. The Wrapper Technician is responsible for the following:

• Setting up wrapping machines for proper variety of product being produced, ensuring the proper code is being run and is in correct location and is legible, completing code verification, seal integrity, packaging verification and lot tracking sheets at specified times. The technician will use good judgment and notify supervisors when any check is not in compliance with company standards.

• Ensures machines are running at proper speeds.

• Trouble shoots and addresses electrical and mechanical issues. This position will also require the ability to read PLC logic and electrical schematics on all required equipment.

• Performs preventive maintenance.

• Keeps work area and machines clean always.

The Columbus, GA Bakery is a 24X7 operation thus one will work 12 hour shifts and may work any day of the week to include weekends. Four to five days per week is the typical work shift needed in order to meet the needs of the business.

Essential Duties and Responsibilities:
(not an all-inclusive list)

• Ensure that all work activities are performed with attention to the highest standards of food quality, safe processes, compliance with all appropriate legal requirements and a focus on continuous process improvement

• Maintains current and complete records of all activities – i.e. PM's, safety, inventory, asset inventory, parts tags, etc.

• Assists with re-wraps and break operators as necessary.

• Communicates all changes at the time they are made and at shift change.

• Completes daily log sheets and distributes to supervision at the end of the shift.

• Ensures safety, legality and quality of product.

• Order parts used to keep parts inventory at proper level.

• Perform other duties relating to the department.

Required Qualifications:

• High school diploma or equivalent required.
• A minimum of 5 years of experience in a similar position is required. Experience in Food Processing is a plus.

Preferred Qualifications:

• BS in Electrical, Mechanical or Computer Engineering is desired but not required.

• Bakery Industry experience highly preferred

Knowledge, Skills & Abilities:

• Understanding of commercial bakeries and bakery equipment

• Understands the functionality of ingredients with time and temperature in the baking process

• Understands the unique equipment in a bakery production plant, along with operation of that equipment relative to the baking process.

• Ability to trouble shooting equipment to ensure optimum efficiency and product quality

• Oral and Written Communication

• Effective

• Personal Computer Skills

• Literate with MS Excel, Word.

• Electrical and electronic troubleshooting.

Working Conditions:

• Manufacturing Environment

Physical Requirements:

• Ability to climb ladders is required

• The employee must have the ability to sit, stand, walk, kneel, squat, bend, reach, push, pull, twist, crawl, climb stairs/ladders, and be able to lift to a maximum of 50 pounds.

• Ability to reach overhead various times per day and to ground various times per day.

• Climbing stairs and ladders various times per day.

Other Essential Elements Not Listed Above Include:

• Setting and Achieving Goals

• Successfully coaches, trains, and follows up with people to ensure production goals are met.

• Understands Hostess scheduling for efficiency, ingredient and product flow, and distribution.

• Familiar with Hostess bread cake products and equipment

Machines/Tools Used:

• Please see Engineering tool list.

We are an equal opportunity/affirmative action employer. We consider candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status, and encourage minorities, females, veterans, and individuals with disabilities to apply.

Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, great margins and consistent results. Conagra Brands, be part of building something BIG.

The wrapping equipment wraps two stacks of six hotcakes in mylar film and then sends the packaged hotcakes downstream to a casepacker. Ongoing management of product moving through the equipment infeed is critical at this position to ensure proper equipment operation and the prevention of equipment jams. Ongoing area clean up is performed by the operator throughout the shift.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law.

Position Summary:

Together, we improve people's everyday lives and well-being.

As a Giant Eagle Team Member, you will bepart of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and

exceeding their needs.

As a member of the meat team, your primary responsibility will be interacting with customers onthe sales floor and replenishing the products to ensure only the freshest are available.

As a member of our team, you willalso be fully trained and able to assist customers in other areas in the store including, but not limited to, the seafood, deli

and prepared foods.

Job Responsibilities:

Provide exemplary customer service by greeting customers in the department and ensuring they are able

to locate the products they are looking for. Meat team members are also expected to have sufficient

knowledge to answer questions and make suggestions to our customers.

Become familiar with products in the store to answer questions and make suggestions to customers.

Smile and greets customers in a friendly manner, whether the encounter takes place in the team member's

designated department or elsewhere in the store.

Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a

safe shopping environment.

Replenish product in the meat cases, rotating product and ensuring code dating procedures are followed

and only the freshest product is available for sale.

Maintain cleanliness of department and work area, including the back room.

Assist in maintaining meat cooler and freezer efficiency by unloading deliveries.

Rotate and check code dates on products to ensure customers safety.

Assist in other areas as required.

Equipment Used:

Auto Wrapper

Ice Machine

Safety Cutter

Cardboard Baler

Knives

Scale

Labeler

Compactor

Manual Wrapper

U-Boats

Electric/Manual Jacks

Meat Tumbler

Grinder

Pressure Hose

Travel Required? No

Physical Requirements:

Bending Lifting

Pushing Carrying

Reading Twisting

Pulling Reaching

Walking Standing

Repetitive Motion

Weighing Grasping

Sight or Peripheral Vision Hearing (auditory)

Communication (verbal)