Gold Reclaimer Job Description Sample

Fairmont Gold Attendant

Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.

Hotel Overview:
Fairmont Austin will offer 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US.

Summary of Responsibilities:

Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service

• Serve and set-up all food and beverage presentations adhering to Fairmont Gold service standards

• Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards

• Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty

• Assist guests regarding hotel facilities in an informative and helpful way

• Provide exceptional Concierge information to our Guests about local and area attractions

• Follow department policies, procedures and service standards

• Follow all safety policies

• Other duties as assigned

Qualifications:

• Previous customer related experience preferred

• Previous PMS experience an asset

• Computer literate in Microsoft Window applications an asset

• Must possess a professional presentation

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to work well under pressure in a fast paced environment

• Ability to work cohesively with fellow colleagues as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

Constant standing and walking throughout shift

Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:

• Candidates must be legally eligible to work in the United States.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

TOP 5 CHILDREN'S HOSPITAL IN THE NATION. BEACON Gold Designated Surgical Care Unit! U.S. News & World Report's 2018-19 Best Children's Hospitals Honor Roll. Children's National is a Magnet® designated hospital and the leading provider of pediatric care in the Washington, DC, area. Our team of 6,000 employees provides world-class care in a warm and caring environment designed with kids in mind.

We're more than just a hospital; we're a health system for kids.

We have a great opening and would love to see your application! We are looking for Experienced Nurses!

BEACON Gold Designated Surgical Care Unit is a 31-bed surgical/trauma unit, with cardio/respiratory monitoring capability for each bed. The unit specializes in the delivery of family centered nursing care for patients with surgical conditions including any orthopedic conditions from infancy through adolescence. Significant subgroups of patients include but are not limited:

• Burns

• Trauma

• Pediatric General Surgery

• ENT

• Reconstructive Surgery

• Urology

• Ophthalmology

• Orthopedic trauma

• Spina Bifida

• Spinal fusion

• Bariatric Surgery

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, Children's National Policies and Procedures, and

in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and

accountable for their own practice. Children's National supports the development of RN relationships within the community; specifically those

relationships associated with the health and well being of the community at large. Minimum Education

BSN

Specific Requirements and Preferences

Graduated from an approved school of nursing. (Preferred)

Minimum Work Experience
1 year

Specific Requirements and Preferences

RN experience (Required)

Required Skills/Knowledge

The licensed Registered Nurse will successfully complete the hospital and nursing orientation at Children's National.

Keep knowledge base current with new information or changes in specialty area.

Required Licenses and Certifications

Registered Nurse in District of Columbia Registered Nurse licensed in the District of Columbia, Maryland or Virginia dependent upon location of practice. Req

Functional Accountabilities

Transformational Leadership
1.Contribute to Magnet re-designation as evidenced by independent updating of professional profile and initiation of council involvement, committees, task forces and /or community outreach.
2.Demonstrate critical thinking skills by problem solving appropriately during patient care.
3.Communicate to reflect development of plan of care and ability to advocate to meet patients' needs.
4.Independently initiate escalation of issues utilizing chain of command.
5.Demonstrate proper use of the currently identified hand off processes.
6.Demonstrate a collegial and respectful relationship with ancillary staff.
7.Participate in implementing change and support management decisions.
8.Role model behavior that reflects empathy, concern and a desire to help others.

Structural Empowerment
1.Independently maintain regulatory requirements e.g. license, BLS.
2.Plan for attendance at mandatory education and professional activities to enhance nursing practice.
3.Demonstrate professional review of peers through timely participation in evaluations.
4.Seek out opportunities to participate in enhancing departmental goals by ensuring adherence to national safety standards and service excellence standards; support advancement of education and certification as well.
5.Collaborate with members of the healthcare team and role model professional behavior and teamwork with coworkers.
6.Utilize resources as needed and know when to escalate to next level.

Exemplary Professional Practice
1.Utilize assessment data gathered from patient and family to ensure completion of data base and plan of care within identified timeframes.
2.Demonstrate clinical skills with complex patients that reflect analysis of patient status and appropriate interventions.
3.Role model skill in prioritization and organization for complex patient with rapidly changing needs.
4.Documentation exemplifies adherence to the highest standards of practice.
5.Anticipate and proactively plan for educational needs verified with patient and family throughout the hospital/outpatient stay and prior to discharge.
6.Role model organizational skills, adjust for changes and is able to complete assignment on time.
7.Demonstrate caring in all encounters with patient and family as evidenced by feedback from parents and an increase in patient satisfaction scores.

Safety
1.Speak up when team members appear to exhibit unsafe behavior or performance
2.Continuously validate and verify information needed for decision making or documentation
3.Stop in the face of uncertainty and takes time to resolve the situation
4.Demonstrate accurate, clear and timely verbal and written communication
5.Actively promote safety for patients, families, visitors and co-workers
6.Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

New Knowledge, Innovations, and Improvements
1.Identify ways to improve operations through quality improvement and assist in implementation of solutions.
2.Identify self learning needs and take initiative to meet those needs.
3.Ensure care is based on evidence with the literature and benchmarking

Organizational Commitment/Identification
1.Partner in the mission and upholds the core principles of the organization
2.Committed to diversity and recognizes value of cultural ethnic differences
3.Demonstrate personal and professional integrity
4.Maintain confidentiality at all times

Customer Service
1.Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication
1.Demonstrate collaborative and respectful behavior
2.Partner with all team members to achieve goals
3.Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
1.Contribute to a positive work environment
2.Demonstrate flexibility and willingness to change
3.Identify opportunities to improve clinical and administrative processes
4.Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
1.Use resources efficiently
2.Search for less costly ways of doing things

Role Summary:Performs diverse and complex assignments in support of GEHC product development and repair operations. Assignments may include, but are not limited to: fabrication and assembly of fixtures and equipment, set up and running of data acquisition equipment for tests, carrying out experiments, reporting/documenting results of tests and measures, lead compliance and quality activities and train other team members.

Essential Responsibilities:
• Test production assemblies and sub-assemblies for correct operation and compliance to performance specifications

• Interfaces with other departments in the execution of duties to ensure the orderly flow of materials and information

• Utilizing initiative and independent judgment, construct and assist in evaluating engineering models

• Perform advanced trouble shooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution. Conduct experiments and diagnostic tests, as required to draw conclusions

• Perform software and hardware evaluation and implement plans using knowledge of product, system operation, intermodule interactions, engineering tolls, and interactive software tools as required

• Utilize basic technical communications throughout the new product cycle to improve internal models and/or externally sourced components in terms of system performance, reliability, functionality, and serviceability

• Provide evaluation, constructive feedback and leadership in the development of internal and external engineering, manufacturing, or service documentation

• Develop and execute training plans as required

• Provide strong individual contributions in the context of achieving team goals. Provide technical leadership by assisting others in troubleshooting, answering questions and seeking engineering assistance

• Train other team members through technical communications and/or presentations.

• Lead compliance and quality activities by looking for defect trends, learning about quality issues and concessions and passing information to other technicians. Serve as the manufacturing expert on new product introductions by providing feedback to engineering and manufacturing personnel as new products are developed and new procedures are implemented

• Provide technical assistance by telephone or in person to customers, field service personnel, or suppliers

• Comply with EHS regulations and policies

Desired Characteristics:1. Bachelor's degree in Manufacturing, Engineering or Technology related fields

About Us:GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

General Responsibilities

The Gold Choice Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service to Hertz customers throughout the car rental process to understand the customer's travel needs, promote Hertz's products and services and resolve issues.

The key responsibilities and accountabilities are:

• Provide world class customer service to valued Gold Rewards customers by managing the rentals and returns process, in compliance with Hertz's policies and procedures

• Personally welcome customers using with a pleasant greeting and answer questions in a friendly manner.

• Resolve customer issues and concerns tactfully, using effective customer service techniques

• Effectively communicate and offer ancillary products and services to enhance customer's travel experience

• Achieve personal sales goals while supporting the goals of the team

• Answer questions and provide directions in a courteous and expeditious manner.

• Operate within the areas of rental counter, gold choice, and exit gate at the location

• Aid in vehicle selection and upgrade

• Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental

• Qualify and process customer rentals with accuracy and attention to detail

• Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction

• Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines

• Keep work area organized and free of clutter.

Mandatory Requirements

Educational Background:

High School Diploma or equivalent

Professional Experience:
1- 2 years customer service and/or sales experience required.

Basic Qualifications:

Passion for customer service and attention to detail – Goes the extra mile

Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner

A minimum of one year of sales or customer experience in a high volume or service oriented environment

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Must be able to:

• Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

• Work in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skills

• Demonstrate professionalism and interpersonal skills

• Proven experience of working well within a team.

• 100% customer focus, with proven experience within a customer facing environment

• Work flexible shifts including weekends and holidays; and work overtime as required

• Work outdoors during all weather conditions

• Lift up to 25 pounds

• Stand or sit for long periods of time

EEO StatementHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

TOP 5 CHILDREN'S HOSPITAL IN THE NATION. BEACON Gold Designated Surgical Care Unit! U.S. News & World Report's 2018-19 Best Children's Hospitals Honor Roll. Children's National is a Magnet® designated hospital and the leading provider of pediatric care in the Washington, DC, area. Our team of 6,000 employees provides world-class care in a warm and caring environment designed with kids in mind.

We're more than just a hospital; we're a health system for kids.

We have a great opening and would love to see your application! We are looking for Experienced Nurses!

BEACON Gold Designated Surgical Care Unit is a 31-bed surgical/trauma unit, with cardio/respiratory monitoring capability for each bed. The unit specializes in the delivery of family centered nursing care for patients with surgical conditions including any orthopedic conditions from infancy through adolescence. Significant subgroups of patients include but are not limited:

• Burns

• Trauma

• Pediatric General Surgery

• ENT

• Reconstructive Surgery

• Urology

• Ophthalmology

• Orthopedic trauma

• Spina Bifida

• Spinal fusion

• Bariatric Surgery

All nursing practice is based on the legal scope of practice, national and specialty nursing standards, Children's National Policies and Procedures, and

in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and

accountable for their own practice. Children's National supports the development of RN relationships within the community; specifically those

relationships associated with the health and well being of the community at large. Minimum Education

BSN

Specific Requirements and Preferences

Graduated from an approved school of nursing. (Preferred)

Minimum Work Experience
1 year

Specific Requirements and Preferences

RN experience (Required)

Required Skills/Knowledge

The licensed Registered Nurse will successfully complete the hospital and nursing orientation at Children's National.

Keep knowledge base current with new information or changes in specialty area.

Required Licenses and Certifications

Registered Nurse in District of Columbia Registered Nurse licensed in the District of Columbia, Maryland or Virginia dependent upon location of practice. Req

Functional Accountabilities

Transformational Leadership
1.Contribute to Magnet re-designation as evidenced by independent updating of professional profile and initiation of council involvement, committees, task forces and /or community outreach.
2.Demonstrate critical thinking skills by problem solving appropriately during patient care.
3.Communicate to reflect development of plan of care and ability to advocate to meet patients' needs.
4.Independently initiate escalation of issues utilizing chain of command.
5.Demonstrate proper use of the currently identified hand off processes.
6.Demonstrate a collegial and respectful relationship with ancillary staff.
7.Participate in implementing change and support management decisions.
8.Role model behavior that reflects empathy, concern and a desire to help others.

Structural Empowerment
1.Independently maintain regulatory requirements e.g. license, BLS.
2.Plan for attendance at mandatory education and professional activities to enhance nursing practice.
3.Demonstrate professional review of peers through timely participation in evaluations.
4.Seek out opportunities to participate in enhancing departmental goals by ensuring adherence to national safety standards and service excellence standards; support advancement of education and certification as well.
5.Collaborate with members of the healthcare team and role model professional behavior and teamwork with coworkers.
6.Utilize resources as needed and know when to escalate to next level.

Exemplary Professional Practice
1.Utilize assessment data gathered from patient and family to ensure completion of data base and plan of care within identified timeframes.
2.Demonstrate clinical skills with complex patients that reflect analysis of patient status and appropriate interventions.
3.Role model skill in prioritization and organization for complex patient with rapidly changing needs.
4.Documentation exemplifies adherence to the highest standards of practice.
5.Anticipate and proactively plan for educational needs verified with patient and family throughout the hospital/outpatient stay and prior to discharge.
6.Role model organizational skills, adjust for changes and is able to complete assignment on time.
7.Demonstrate caring in all encounters with patient and family as evidenced by feedback from parents and an increase in patient satisfaction scores.

Safety
1.Speak up when team members appear to exhibit unsafe behavior or performance
2.Continuously validate and verify information needed for decision making or documentation
3.Stop in the face of uncertainty and takes time to resolve the situation
4.Demonstrate accurate, clear and timely verbal and written communication
5.Actively promote safety for patients, families, visitors and co-workers
6.Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

New Knowledge, Innovations, and Improvements
1.Identify ways to improve operations through quality improvement and assist in implementation of solutions.
2.Identify self learning needs and take initiative to meet those needs.
3.Ensure care is based on evidence with the literature and benchmarking

Organizational Commitment/Identification
1.Partner in the mission and upholds the core principles of the organization
2.Committed to diversity and recognizes value of cultural ethnic differences
3.Demonstrate personal and professional integrity
4.Maintain confidentiality at all times

Customer Service
1.Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication
1.Demonstrate collaborative and respectful behavior
2.Partner with all team members to achieve goals
3.Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
1.Contribute to a positive work environment
2.Demonstrate flexibility and willingness to change
3.Identify opportunities to improve clinical and administrative processes
4.Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
1.Use resources efficiently
2.Search for less costly ways of doing things

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities

• Develops and maintains creative store layout and product merchandising.

• Works with Team Leader to achieve sales, purchasing, and labor targets.

• Assists Team Leader in analysis of sales, reports and labor.

• Demonstrates advanced product knowledge and develops / maintains awareness of new products.

• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.

• Works with Team Leader to resolve team concerns or issues.

• Functions as point person and departmental person in charge in absence of Team Leader

• Sets and achieves the highest standards of retail execution.

• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.

• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.

• Provides timely, thorough, and thoughtful performance evaluations.

• Consistently communicates and models WFM vision and goals.

Job Skills

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.

• Growth mindset towards greater responsibility and ownership.

• Desire to coach and mentor others for growth

• Excellent interpersonal, motivational, team building, and customer relationship skills.

• Capable of teaching others in a positive and constructive manner.

• Product knowledge.

• Advanced knowledge of regulatory and safety policies and procedures.

• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.

• Proficiency with email, Microsoft Office, and operations-related applications.

Experience

• 18+ months retail Team Member experience and 6+ months of supervisory experience

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.

• In an 8-hour work day: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

• Work requires the following motions: bending, twisting, squatting and reaching.

• Exposure to FDA approved cleaning chemicals.

• Exposure to temperatures: <32 degrees="" fahrenheit="" (freezing),="" 32-40="" degrees="" fahrenheit="" (refrigerators),="">90 degrees Fahrenheit.

• Ability to work in a wet and cold environment.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

OUR STORY:

We are a company with integrated luxury and lifestyle offerings centered on movement, nutrition and regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle and Furthermore are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 130 locations within every major city across the country in addition to London & Toronto.

OUR CODE:

We are passionate about high-performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Equinox is hiring Front Desk Associates for our club at Gold Coast

Job responsibilities include but are not limited to the following:

• Provide the highest level of customer service to members, prospective members, and guests;

• Professionally greet members and guests;

• Scan membership ID's;

• Answer phones;

• Update members' accounts;

• Maintain an orderly lobby area

• Able to work opening shifts

• Reliable, professional, computer literate, energetic, and friendly;

• Interested in health, fitness, and/or sports.

As a member of the Equinox Team, you will receive:

• Competitive compensation;

• Complimentary club membership;

• Discounts on services, products, and much more

All your information will be kept confidential according to EEO guidelines.

Must have a legal right to work in the United States. While we appreciate every applicant's interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. EOE

General Responsibilities

The Gold Choice Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service to Hertz customers throughout the car rental process to understand the customer's travel needs, promote Hertz's products and services and resolve issues.

The key responsibilities and accountabilities are:

• Provide world class customer service to valued Gold Rewards customers by managing the rentals and returns process, in compliance with Hertz's policies and procedures

• Personally welcome customers using with a pleasant greeting and answer questions in a friendly manner.

• Resolve customer issues and concerns tactfully, using effective customer service techniques

• Effectively communicate and offer ancillary products and services to enhance customer's travel experience

• Achieve personal sales goals while supporting the goals of the team

• Answer questions and provide directions in a courteous and expeditious manner.

• Operate within the areas of rental counter, gold choice, and exit gate at the location

• Aid in vehicle selection and upgrade

• Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental

• Qualify and process customer rentals with accuracy and attention to detail

• Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction

• Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines

• Keep work area organized and free of clutter.

Mandatory Requirements

Educational Background:

High School Diploma or equivalent

Professional Experience:
1- 2 years customer service and/or sales experience required.

Basic Qualifications:

Passion for customer service and attention to detail – Goes the extra mile

Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner

A minimum of one year of sales or customer experience in a high volume or service oriented environment

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Must be able to:

• Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

• Work in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skills

• Demonstrate professionalism and interpersonal skills

• Proven experience of working well within a team.

• 100% customer focus, with proven experience within a customer facing environment

• Work flexible shifts including weekends and holidays; and work overtime as required

• Work outdoors during all weather conditions

• Lift up to 25 pounds

• Stand or sit for long periods of time

EEO StatementHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.