Goodwill Ambassador Job Description Sample

*Before you can be considered for this position, you are required by law to complete the affidavit found at this link:

https://www.tasb.org/Services/Legal-Services/TASB-School-Law-eSource/Personnel/documents/sample_pre_employment_affidavit_applicants.aspx

Please complete it FULLY and upload as an attachment with your application to this position. This does NOT need to be notarized.

JOB TITLE:

Excel Center Registrar - Norwood Park Campus

DIVISION:

Charter School

REPORTS TO:

Director of Operations

COMPANY:

Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our ten-year vision is to transform the lives of 100,000 Central Texans through work.

Work. Empower. Transform.

Join the team whose work empowers people to transform their lives.

POSITION SUMMARY:

The primary role of the Registrar is to maintain the systems of operation to ensure that accurate and current records are maintained for students. The Registrar is responsible for all student academic record keeping for The Excel Center, including compiling, maintaining, and tracking student academic information and records for internal and external analysis and/or use.

The Registrar acts as the central records facilitator for permanent academic information on current and prior students. The Registrar will support the instructional, student supports, and special programs teams in meeting educational objectives and adhering to Texas State Standards. This position requires an individual with flexibility and an aptitude for working collaboratively with faculty, students, staff, and families. The Registrar should possess exceptionally strong organizational and interpersonal skills and be detail-oriented, self-motivated, and capable of handling intricate projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.Maintain and ensure ongoing accuracy of physical and computerized records (student cumulative folders, progress and failure reports, and transcript, testing data, etc.) for the purpose of documenting &/or providing reliable information relative to student records.

2.Process new student applications and enrollment records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data (academic history, testing, etc.) into appropriate databases accurately and in a timely manner.

3.Works with other schools to timely secure student records (transcripts, disciplinary, special education/504/ESL records, and state assessment history).

4.Determines best practices for transcript evaluations and transcription into the School Data Management System, including credit mapping out of state/country courses.

5.Review and verify Student Graduation Requirement report and Testing History is accurate and ready for Life Coaches to utilize for Graduation Planning by the end of the student’s first term.

6.Maintain membership information regarding new students, no-shows, and withdrawals providing weekly and term end reports to Leadership team.

7.Complete required beginning, mid, and end of term student data entry and processes (Special programs-SpEd/ESL/504/Homeless/At-Risk/PRS/Comp Ed- data, ADA code check, Student Attribution Codes, Grad Req Type Year, Diploma Type, etc.).

8.Oversee grade reporting, grade level changes, GPA, Class rank processes.

9.Process and transmit requests for student information, including student transcripts for alumni, colleges and universities in a timely manner.

10. Process student schedule changes in a timely manner.

11. Assist campus and district administration with the preparation of reports and student data information as is required for PEIMS/TSDS.

12. Regularly serves as a resource to staff and students regarding transcript questions, grades, and any other related issues.

13. Verify that all students have met state and local requirements for graduation.

14. Collaborates for the development, implementation, and quality assurance of key processes of the Operations Team.

OTHER DUTIES AND RESPONSIBILITIES:
1.Assist school team with outreach efforts and community integration events throughout the school year (periodically at nights and on weekends)

2.Maintain confidentiality of information.

3.Comply with policies established by federal and state law, State Board of Education rule, and local board policy.

4.Attends meetings as scheduled.

5.Collaborate with school teams to address student success.

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position does not have supervisory responsibilities.

REQUIRED QUALIFICATIONS:
1.Associate’s Degree or equivalent experience in a related field.

2.Minimum of 2 years’ experience with Student Management Systems.

3.Prior school registrar or school office experience.

4.Understanding of course credits and transcripts.

5.Proficiency with MS Office Products, Internet, and information management databases.

6.Must be able to understand work instructions in English.

7.Must have working knowledge of computer programs and accessing internet applications such as Student Information Systems, Microsoft Products, Google Applications (Gmail), Excel, Microsoft Word, and Internet Explorer.

8.Familiarity with TEA reporting requirements.

9.Familiarity with TEA course numbers, titles, and diploma requirements.

10. Understanding of course credits and transcripts.

11. Must possess superior verbal and written communication skills.

12. Must be self-motivated willing to be a team player.

13. Must be adaptable to shifting priorities while maintaining a positive learning environment.

14. Must have the ability to embrace change positively and manage their workload independently.

15. Ability to gather and analyze data to make informed decisions.

16. Must possess the essential mindset that all students can achieve at high levels.

17. Detail-oriented, passion for accuracy.

18. Must possess understanding of marginalization and how it impacts those Goodwill serves and employs.

19. Exhibit respect for diversity of thought and have experience to advance it in teams/organization.

20. Must demonstrate a maturity of practice using the 7 pillars and principals of servant leadership.

21. Must pass a criminal background check and complete fingerprinting requirement.

PREFERRED QUALIFICATIONS:
1.Bachelor’s Degree.

2.3 years’ experience with Student Management Systems.

3.Previous management or leadership experience.

4.Knowledge of law, policies, and regulations pertaining to youth and employee records.

COMPENSATION AND BENEFITS:

$19.24 - $21.64/hour depending on experience and qualifications.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

INDGCT

Position Summary: Primary for providing food services for Meals on Wheels in accordance with food service contract. Provides support as needed to Goodwill Food Services Department. This position works out of the Goodwill Inn kitchen with the hours of 5am - 1pm M - F.

Primary Responsibilities:

• Support the mission and vision of Goodwill Industries of Northern Michigan.

• Perform work in a safe manner observing all Goodwill safety policies/procedures.

• Perform duties and interact with all Goodwill team members, clients, and customers in a professional manner.

• Respect the diversity of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.

• Ensure quality and presentation standards when preparing menu items.

• Manage daily tasks associated with the Meals on Wheels home delivery and congregate meal site meals.

• Responsible for monthly menu planning, food ordering, food preparation and food safety procedures.

• Work with food service staff to complete daily cleaning lists.

• Work with food service staff to keep store room and all coolers and freezers clean and organized

• Ensure a clean working environment that complies with the local Health Department and other agencies.

• Maintain great customer service internally and externally.

• Maintain relations with work site contracts, staff and partners.

• Ensure cross-trained on other jobs within the food service department.

• Provide support with needs across the department where needed.

• Interact professionally and cooperatively with all Goodwill team members.

• Other duties as assigned by Food Services Manager.

Essential Competencies:

• Good analytical and organizational skills.

• Ability to communicate effectively, both verbally and in writing.

• Ability to keep current with foodservice industry trends and standards.

• Ability to follow set recipes.

• Knowledge of pastry and baking.

• Ability to create artistic and balanced desserts.

• Be flexible and provide support across department.

• Ability to train and supervise participants with current industries methods.

• Basic computer literacy required.

• Adhere to all policies and procedures as established in the Goodwill Industries Employee Manual

Education, Licenses, Certifications and Experience:

• High School Diploma or GED required.

• A minimum of 5 years cooking experience in a food service establishment required.

• ServSafe Manager Certification and ServSafe Allergen Certification required.

• Valid Michigan Drivers License is preferred.

Knowledge, Skills and Abilities:

• Familiarity with local human service providers and other community resources and agencies

• Good verbal and written communication skills and strong computer skills in Microsoft Word, Excel and Outlook

• Ability to multi-task

• Knowledge of and sensitivity to persons with disabilities or who are disadvantaged

• Self-starting and personally motivated

Physical / Emotional Requirements:

• Lift up to 50 pounds occasionally.

• While performing the duties of this job, the employee is often required to use hands to handle or feel and regularly sit and reach with hands and arms.

• Walking and standing are required.

• High, frequent, short deadlines requiring abnormal effort and time.

Through this project we seek to increase awareness of the needs of people with barriers to employment through Outreach to employers and other Community Based Partners to inform the development of programming. Key outreach constituencies include Re-Entering Citizens, Youth with Disabilities, Refugees & Immigrants and People with Disabilities in the city of Newton and the Jasper County area.This year long project will have you discovering best practices, developing strategy and executing an outreach campaign that helps us reach more job seekers and employers.

With the objective of developing effective strategies for engaging employers, job seekers and community partners, the ideal candidate will be people focused, goal oriented, and passionately committed to making a contribution to the growth of others. Qualified Candidates must demonstrate the following: • Excellent communication skills, both verbally and in writing• Able to work cross-functionally as well as independently• Previous experience in an outreach or recruitment role• US Citizens, nationals, or legal residents• Successfully complete a criminal background check. • Must be willing to commit to the VISTA Service Commitment for 1 year with the expectation of a Living Allowance of no more than $12,311. (Additional education, child care and health benefits are available)The city of Newton is located 30 miles east of the Des Moines metro. This bedroom community allows for the VISTA to truly impact outcomes through community and employer engagement activities. From the speedway to concerts in the park, from a downtown square to a drive-in theater, from dog parks to bike trail this small town Iowa experience has something for everyone.

Terms :

Car recommended , Permits attendance at school during off hours , Permits working at another job during off hours . Service Areas :

Ex-Offender Reentry , Children/Youth , Community and Economic Development , Community Outreach . Skills :

Youth Development , Social Services , Non-Profit Management , Recruitment , General Skills , Communications , Team Work , Community Organization , Leadership , Public Speaking.

Our work ranges from formative to evaluative, from ethnography to experimentation, and it involves collaboration between qualitative and quantitative researchers. For this position, we are looking for people with strong skills in qualitative and mixed methods, including product-focused lab studies, usability evaluation, contextual inquiry, surveys, interviews, focus groups, and rapid ethnography. You will be working with the Social Good and Goodwill teams to create products that maximize Facebook as a force for good in the world, and build better relationships with the people we serve. The right candidate will be an excellent communicator, knowledgeable about UI design, passionate about social platforms, comfortable in a flat, fast-moving organization, and excited to collaborate. International travel is likely several times a year.

RESPONSIBILITIES

• Work closely with teams to identify research topics

Design studies that explore unmet needs as well as current behavior and attitudes

Generate insights to fuel ideation, evaluate designs and guide product roadmaps

Conduct research using a variety of quantitative and qualitative methods

Work cross-functionally with design, product management, content strategy, engineering and marketing

Communicate results and illustrate suggestions to various audiences

MINIMUM QUALIFICATIONS

• MS/PhD in human-computer interaction, anthropology, sociology, communication, market research, information science, or a related field

Experience executing hands-on, primary research
5+ years of experience in applied product research

Experience with survey research (questionnaire design, sampling, analysis)

Experience with qualitative methods such as usability testing, interviewing, focus groups, participatory design and concept testing

Experience communicating analysis and results to various audiences

PREFFERED QUALIFICATIONS

• Ability to ask, as well as answer, meaningful and impactful questions

Through this project we seek to better assist key outreach efforts to key constituencies such as re-entering citizens, youth with disabilities, immigrant and refugees and people with disabilities with the development of Digital Skills Curriculum to meet the needs of an ever changing workplace dynamic. The project will focus on developing appropriate curriculum based on a variety of language, cognitive and basic exposure needs, marketing the programming, recruiting volunteers to support the programming and collaborating with other community based organizations to increase the impact of Digital Skills literacy in Polk and Jasper Counties.This year long project will have you discovering best practices, developing strategy and executing an Digital Skills campaign that helps us reach more job seekers and employers. With the objective of developing curriculum and effective strategies for engaging employers, job seekers and community partners, the ideal candidate will be people focused, goal oriented, and passionately committed to making a contribution to the growth of others. Qualified Candidates must demonstrate the following: • Excellent communication skills, both verbally and in writing• Thorough understanding and knowledge of digital applications and how to teach them (i.e. Microsoft Office Suite, basic computer hardware, Google Docs, Social Media Platforms, etc.)• Able to work cross-functionally as well as independently• Previous experience teaching adults• US Citizens, nationals, or legal residents• Successfully complete a criminal background check. • Must be willing to commit to the VISTA Service Commitment for 1 year with the expectation of a Living Allowance of no more than $12,311. (Additional education, child care and health benefits are available)

Terms :

Permits attendance at school during off hours , Car recommended , Permits working at another job during off hours . Service Areas :

Technology . Skills :

Computers/Technology , Communications , Team Work , Public Speaking , Social Services , Teaching/Tutoring , General Skills.

Position Summary: This position is responsible for assisting the Goodwill Inn Operations Manager in carrying out the operations of the Goodwill Inn Emergency Shelter and other contracted shelter operations contracts.

Primary Responsibilities/Essential Functions:

• Support the mission and vision of Goodwill Industries of Northern Michigan

• Perform work in a safe manner observing all Goodwill safety policies/procedures

• Perform duties and interact with all Goodwill team members, clients, and customers in a professional manner. Respect the diversity of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities

• Assist Operations Manager in conducting day-to-day shelter operations including:

• Model best practices and coach Human Service Workers to maintain a safe, dignified and respectful environment for all Goodwill clients, visitors, and staff

• Take direction from Operations Manager to develop, implement, and enforce policies and procedures with a Housing First philosophy, emphasizing best practices for Housing-Focused, Low-Barrier shelter operations

• Schedule and conduct HSW training and certifications including general duties and job functions, required safety drills, HMIS operations, and Goodwill policies and procedures

• Ensure that shelter policies and procedures are clearly communicated and available to persons served

• Develop weekly schedules for complete HSW shift coverage

• Maintain accurate and complete client documentation

• Maintain up-to-date training manuals, safety inspections and other materials related to operating the Goodwill Inn and contracted shelter operations as needed

• Ensure timely and accurate transfer of information from shift to shift

• Review and respond to incident and grievance reports

• Provide after-hours on-call support for shelter staff as needed

• Maintain Department of Health and Human Services, Veterans Affairs, and other shelter billing contract completion and accuracy

• Mediate and resolve guest and/or staff disputes

• Coordinate maintenance of property and plant of the Goodwill Inn and other contracted community shelter operations, including ordering supplies, requesting work orders, staying within the operating budget

• Maintain up-to-date record keeping for inspections required both internally and by other organizations such as CARF, Salvation Army, Veteran's Administration, Fire Marshall, etc.

• Other duties as assigned by the Goodwill Inn Operations Manager

Reports to: Goodwill Inn Operations Manager

Supervises: None

Education, Licenses, Certifications and Experience:

• High school diploma or GED required

• 1-3 years experience working with people experiencing homelessness, ideally in a shelter setting

• Bachelors in Social Work or related Human Services field preferred

Knowledge, Skills and Abilities:

• Familiarity with local human service providers and other community resources and agencies.

• Strong working knowledge of Housing First principles and practices.

• Strong verbal and written communications skills.

• Strong computer skills in excel, Microsoft word, etc.

• The ability to multi-task.

• Knowledge of and sensitivity to persons with disabilities or who are disadvantaged.

• Previous experience working with the homeless population is preferred and knowledge of treatment issues related to homeless populations.

Physical Requirements:

• Standing, lifting, carrying, pushing, bending, kneeling, reaching, walking, hearing, seeing, twisting, turning and repetitive movement.

• Ability to do medium lifting, 20-30 pounds, and occasional heavy lifting.

JOB TITLE:

Manager of Goodwill Counseling Services (GCS)

DIVISION:

Workforce Advancement

REPORTS TO:

Vice President of Workforce Advancement

COMPANY:

Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our ten-year vision is to transform the lives of 100,000 Central Texans through work.

Work. Empower. Transform.

Join the team whose work empowers people to transform their lives.

POSITION SUMMARY:

The Manager of Goodwill Counseling Services (GCS) will supervise and support the GCS team. The focus will be on ensuring that counseling services are offered to all employees and participants within the organization.

The manager is responsible for developing the structure and organization of the unit so that it can provide counseling services to Goodwill Central Texas. The manager will work collaboratively with the various programs to obtain referrals. The manager will provide individual, couples, group, and crisis counseling to participants of Goodwill Counseling Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.Hire, train and supervise mental health counselors.

2.Establish budgets and conduct regular financial monitoring.

3.Develop program structure and organization to introduce counseling services to all areas of the organization.

4.Provide appropriate, person-centered, evidence based, best practice therapeutic interventions to participants.

5.Perform interviews and utilize various assessments to identify presenting problems and gather relevant psychosocial history and facts that will assist in determining most appropriate intervention.

6.Collaborate with client to identify therapy goals and develop treatment plan.

7.Provide individual and group therapy in accordance with evidence based practices with a focus on issues related to employment such as stress management, positive interpersonal skills and communication skills, conflict resolution, and increased coping skills.

8.Work collaboratively with client’s career case manager to ensure appropriate services and provide the necessary skills training to facilitate the participant’s success in achieving and maintaining the maximum possible level of independent functioning.

9.Appropriately refer clients to community counseling resources for identified mental health issues that require long term treatment

10. Possess an in-depth knowledge of community crisis intervention services and be available to provide crisis interventions as needed with all Workforce Advancement clients as necessary.

11. Provide individual consultation and group trainings to all Workforce Advancement staff to process complex client situation and provide ongoing professional development as needed

OTHER DUTIES AND RESPONSIBILITIES:

1.Maintain participant confidentiality and prepare reports as requested.

2.Maintain licensure as required by licensing board.

3.Attend professional development trainings as required by licensing board

4.Ability to evaluate options and provide information for participant to choose appropriate action.

5.Be knowledgeable and able to provide information and referrals for community based services.

6.Read and understand complicated and detailed correspondence and reports, regulations, and policy directives.

SUPERVISORY RESPONSIBILITY:

This position has supervisory responsibilities over all Goodwill Counseling Services

REQUIRED QUALIFICATIONS:
1.Valid Driver’s License, good driving record, liability insurance, and vehicle in good working condition to travel on work related business.

2.Must demonstrate a maturity of practice using the 7 pillars and principles of servant leadership.

3.Must possess understanding of marginalization and how it impacts those Goodwill serves and employs.

4.Must be able to understand work instructions in English.

5.Exhibit respect for diversity of thought and have experience to advance it in teams/organization.

6.Professional Counseling or Social work licenses including but not limited to LPC-I, LMFT-A, or LMSW

7.5 or more years of experience working in social services and/or providing employment counseling.

8.Prior experience supervising staff.

9.Must have good analytical, thinking, interview, interpretation and communication skills.

10. Must be able to pass a thorough background check.

11. Must be proficient in computer operation, networking, and communication.

PREFERRED QUALIFICATIONS:
1.Bilingual English/Spanish.

COMPENSATION AND BENEFITS:

$21.00/hour depending on experience and qualifications.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

recruiting@goodwillcentraltexas.org

INDGCT

The Goodwill Inn has immediate openings for part time Human Service Workers. This position is responsible for the day-to-day operation of the Goodwill Inn. Applicants must be available to work scheduled rotating shifts, including overnights, weekends, holidays and overtime as required.

Primary Responsibilities/ Essential Functions:

• In-depth knowledge of emergency procedures to safely evacuate the building for emergencies or to move guests to a designated safe area according to established procedures as indicated in other emergencies.

• Understand Goodwill Inn's policies and procedures as written in the Goodwill Inn Manual.

• Provide a safe, dignified and respectful environment for all persons served.

• Assist in training new employees.

• Ensure the confidentiality of all persons served.

• Responsible for maintaining the cleanliness and safety of physical facility and grounds.

• Ensure the compliance with Goodwill's zero tolerance of drugs, alcohol and violence.

• Responsible for intake process and exit of guests.

• Responsible for the accurate records of daily events data collection and HMIS data entry.

• Provide support and information to guests.

• Responsible for the safety of all guests and visitors and compliance with Inn policies.

• Ensure accurate guest sign-in records.

• Provide intake and exit of guests, and decide bed assignments.

• Provide community resource information as needed.

• Monitor incoming and outgoing guests and visitors to the shelter.

• Accept donations from the community and document donations; issue receipts as required.

• Provide Inter-agency communication as necessary to secure emergency lodging or assistance for those who must be turned away when the shelter is at capacity.

• Assist or attend to an ill or injured person within certification guidelines after summoning professional 911 emergency medical care.

• Follow all procedures for documentation of any injury or incident.

Education and Experience: High School Diploma or GED required; some college in human services field preferred.