Goodwill Ambassador Job Description Sample

This position is primary for providing food services for Meals on Wheels in accordance with food service contract. Provides support as needed to Goodwill Food Services Department. This position works out of the Goodwill Inn kitchen with the hours of 5am - 1pm M - F.

Primary Responsibilities:

• Support the mission and vision of Goodwill Industries of Northern Michigan.

• Perform work in a safe manner observing all Goodwill safety policies/procedures.

• Perform duties and interact with all Goodwill team members, clients, and customers in a professional manner.

• Respect the diversity of others including, but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.

• Ensure quality and presentation standards when preparing menu items.

• Manage daily tasks associated with the Meals on Wheels home delivery and congregate meal site meals.

• Responsible for monthly menu planning, food ordering, food preparation and food safety procedures.

• Work with food service staff to complete daily cleaning lists.

• Work with food service staff to keep store room and all coolers and freezers clean and organized

• Ensure a clean working environment that complies with the local Health Department and other agencies.

• Maintain great customer service internally and externally.

• Maintain relations with work site contracts, staff and partners.

• Ensure cross-trained on other jobs within the food service department.

• Provide support with needs across the department where needed.

• Interact professionally and cooperatively with all Goodwill team members.

• Other duties as assigned by Food Services Manager.

Essential Competencies:

• Good analytical and organizational skills.

• Ability to communicate effectively, both verbally and in writing.

• Ability to keep current with foodservice industry trends and standards.

• Ability to follow set recipes.

• Knowledge of pastry and baking.

• Ability to create artistic and balanced desserts.

• Be flexible and provide support across department.

• Ability to train and supervise participants with current industries methods.

• Basic computer literacy required.

• Adhere to all policies and procedures as established in the Goodwill Industries Employee Manual

Education, Licenses, Certifications and Experience:

• High School Diploma or GED required.

• A minimum of 5 years cooking experience in a food service establishment required.

• ServSafe Manager Certification and ServSafe Allergen Certification required.

• Valid Michigan Drivers License is preferred.

Knowledge, Skills and Abilities:

• Familiarity with local human service providers and other community resources and agencies

• Good verbal and written communication skills and strong computer skills in Microsoft Word, Excel and Outlook

• Ability to multi-task

• Knowledge of and sensitivity to persons with disabilities or who are disadvantaged

• Self-starting and personally motivated

Physical / Emotional Requirements:

• Lift up to 50 pounds occasionally.

• While performing the duties of this job, the employee is often required to use hands to handle or feel and regularly sit and reach with hands and arms.

• Walking and standing are required.

• High, frequent, short deadlines requiring abnormal effort and time.

We are looking for an enthusiastic Brand Ambassador to be the face of our company and promote our products and services. If you enjoy communicating with customers both online and offline, we would like to meet you. To be a successful Brand Ambassador, you will need to attend trade shows and events to showcase our company. You should also be an excellent social media user, with the ability to advertise our products and answer client queries online. Ultimately, you should be able to increase our company’s brand awareness and generate new sales opportunities.Responsibilities

• Post about our products/services online (e.g. social media and forums)
• Create, share and respond to online reviews
• Participate in trade shows as a spokesperson for our company
• Network and build trusting relationships with potential customers
• Thoroughly understand our products and services to inform potential customers
• Use word-of-mouth marketing techniques, like referring our company to friends
• Monitor online comments and respond or forward to the Marketing department
• Assist in organizing marketing events
• Track customers’ preferences and suggest advertising and positioning ideas
• Provide feedback to the Marketing and Product departments regarding customers’ requests
• Track and report on competitors’ marketing activities

Requirements

• Proven work experience as a Brand Ambassador, Promoter or similar role
• Strong social media presence on multiple platforms
• Experience creating online content
• Excellent communication skills
• Professional attitude
• An outgoing, friendly personality, and a desire to meet new people
• Experience in retail sales is a plus

Benefits

#IND123

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 9th and 10th

February 16th and 17th

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 2nd and 3rd

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift.

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 9th and 10th

February 16th and 17th

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 2nd and 3rd

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift.

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift.

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 9th and 10th

February 16th and 17th

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

Mosaic North America is an event marketing agency that delivers brand experiences that bring our clients' products directly to the people who buy them. Advertising Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!

We are currently looking for Brand Ambassadors to join our innovative, growing company. This activation is an in-field program where teams will promote a national big-box retailer's on-line home grocery ordering/pickup service in the retailer. Brand Ambassadors will excite, entertain and inform shoppers of everything our client has to offer.

Dates:

January 19th and 20th

January 26th and 27th

February 2nd and 3rd

Training:

January 15th

The Brand Ambassador will:

• Enthusiastically represent Mosaic and our client

• Educate and inform shoppers about the everything our client has to offer

• Engage shoppers and share key messages about our client's & sponsor's products to create a "buzz" to gain attention

• Enthusiastically create memorable brand experiences for shoppers

• Work with local vendors and public service officers to give the shoppers a fun event-filled experience

• Provide detailed feedback on shopper interactions and comments

• Present a professional appearance

• Wear specifically required apparel

• Attend in-depth and comprehensive brand/product training

• Maintain working knowledge of all client products in order to be a subject matter expert

• Set up & Breakdown event equipment

• Must be available on specific event days

• Must be comfortable standing for the duration of the shift.

• Existing knowledge and experience with large big box stores is a plus

• Previous promotional experience is required. Large scale event experience is preferred

• Extremely outgoing, enthusiastic and energetic

• Comfortable educating and sharing product feature and benefit information with shoppers

• Strong communication skills

• Dependable and reliable

• Must be able to commit 100% to specific event days

• Independent and motivated whose past experience clearly demonstrates team player abilities

• Available transportation to get to and from the site is required

• Must have access to computer and cell phone

• Must be able to lift 30 pounds as some event equipment may be heavy

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

Mosaic North America is an Equal Opportunity Employer

Follow us on the following:

Facebook (click here)

Twitter (click here)

YouTube (click here)

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.