Greens Tier Job Description Sample
Assistant Executive Director - Heritage Greens (2014663)
Executive Director -
At Heritage Greens the Assistant Executive Director is responsible for driving resident satisfaction, associate engagement, financial and process management, and strategic planning and implementation in coordination with the Executive Director. The Assistant Executive Director inspires and develops a high performing community management team, promotes coaching and development for all associates, and ensures that exceptional customer service is provided to residents, associates and guests, while maintaining operational standards and regulatory compliance.Essential Job Functions: * Supports the Executive Director to meet and exceed community goals including Resident Loyalty, Associate Engagement and financial performance targets * Supervise selected community departments and initiatives as assigned * Interview, hire, train, manage and retain highly effective associates and create a climate of associate engagement through coaching, mentoring, team-building, performance management, recognition and professional development * Identify and develop talent for future succession opportunities * Use the voice of the customer, competitor analysis, and other data points to support community business planning and forecasting, and fluidly manage operations based on occupancy, financial targets and economic conditions * Drive process and continuous improvement * Manage and improve resident and family satisfaction and loyalty using a variety of listening and learning methods, process improvement, and the anticipation of and responsiveness to needs and concerns * Ensures Wellness programming standards across all levels of living to engage residents and associates in meaningful and relevant programs to support the Art of Living WellSM into all aspects of the community * Drive adoption of Kisco's software systems, resources and tools * Responsible to identify, benchmark and leverage best practices in the industry * Monitor residents' well-being in a general way and report any changes in condition to the appropriate associate/department immediately * Understand and support the community sales process * Perform other related duties as requiredQualifications and
* Bachelor's degree * Minimum of 2-4 years' management experience in senior living, hotel management or related field * Proven track record leading results driven teams with an emphasis on financial and operational performance, customer and associate engagement * Experience working with seniors highly desirable * Master's degree a plusSpecial Requirements/Certifications: * Must have or be willing to obtain an administrator's license for senior livingWhat we offer: * Rich Benefit Package including:*
Chef De Cuisine - Heritage Greens (2014660)
Kisco Senior Living Creates Communities Where We Share Passions, Live in Balance and Leave a Legacy.
Chef De Cuisine - Position Summary:
At Heritage Greens, the Chef de Cuisine supervises the preparation of all meals for residents, guests and associates. This position is an integral part of our heart of house, working side by side with the culinarians to ensure the highest quality of seasonally prepared meals is served daily through various venues while maintaining excellent sanitation and cleanliness. The Chef de Cuisine will promote responsible revenue growth and maintain expenditures within budget under the guidance of the Dining Service Director.
Essential Job Functions:
Support Dining Service Director to achieve balanced results in associate engagement, resident loyalty, and financial performance.
Manage and support kitchen associates
Demonstrate culinary ability instructing and educating culinary associates in diverse cuisines and new cooking equipment.
In collaboration with the Dining Service Director, create seasonal menu(s) that align with regional preferences promoting choice and options for residents, guests and associates.
Perform daily quality assurance testing on raw goods, plated foods and prepared meals ensuring the highest quality standards are met.
Drive process and continuous improvement.
Ensures an excellent dining experience in all outlets by collaborating with culinary leader in the creation of menus and menu pricing as needed.
Perform other related duties as required.
Qualifications and Skills:
- Culinary certification OR a minimum of five years professional culinary experience in quantity food production, menu writing and kitchen management
- A current Food Handler's Certificate required
What we offer:
Free Meal for every shift from our onsite Restaurant
Employee Awards and Recognitions
Excellent growth and advancement opportunities
Training and Certification opportunities
Rich Benefit Package including:
401k Retirement plan
Paid Time Off
We are looking for genuine, motivated, and caring people to join our Kisco team.
APPLY TODAY TO START YOUR CAREER AT KISCO!
- Kisco Senior Living is an Equal Opportunity Employer
Contingent Tier 1 Help Desk Support
Job Code: 11855899
Lexington Park, Maryland
Job Description: Imagine One is currently seeking full time Contingent Tier-One Help Desk Operator. Courseware subjects include professional, personal development and military training topics.
Individuals will provide help desk support in the form of answering phones and responding to online user support trouble ticket requests. Applicants with previous call center and help desk experience are desired. Experience using Remedy is preferred.
- Perform preliminary analysis of user calls and support requests and assist with the resolution of user issues.
- Assist in the gathering of help desk statistics including, but not limited to: number of calls answered, general type of problem reported by users calling into the help desk or submitting online support requests, and the duration of user support phone calls.
- Two (2) years of experience in computer system operations, procedures and troubleshooting or a technical knowledge of computers and COTS products.
- Extensive knowledge with Microsoft Office Products
- High School Diploma or equivalent
- U.S Citizenship required.
- CAC Required - Secret Clearance or DOD favorable background investigation
Helpdesk Support - Tier 2 Services
Job Title: Help Desk Support Tier-2 Services
Job Location: Aberdeen Proving Grounds, MD
Salary: Competitive, Depends on Qualifications
Clearance: Active Secret Clearance
The RNEC provides Command, Control, Communications, Computers, and Information Management (C4IM) Services, Cybersecurity, and Computer Network Defense to the tenants on the installation. The C4IM Services List defines Army baseline enterprise and mission information technology services provided and/or supported by the RNEC.
The RNEC supports multiple Major Army Commands with diverse missions in a multi-service environment. It defends the network while providing transparent integration and delivery of DoDIN-A information technology services and capabilities in support of battle command for all operating and generating forces assigned to APG.
- The Contractor shall be proficient in Microsoft Workstation Operating System platforms and, Microsoft Office applications current and future inventory as approved by DISA and other standard systems and software used by customers. The Contractor shall possess knowledge of current Windows Server operating systems and future versions that may be deployed during contract period.
- Perform tasks related to the implementation, administration, and support of Microsoft’s Windows operating system, including installation, software distribution, and implementation on client systems supported by the NEC.
- Provide support for the Microsoft Outlook (Current Version) e-mail users.
- Provide troubleshooting support for software and hardware.
- Resolve and document problems when installing and upgrading systems and software.
- Provide support for the administration of remote access systems.
- Provide troubleshooting and installation support for Tandberg desktop Video Teleconferencing (VTC) systems.
- Provide troubleshooting and installation support for Nortel and Cisco VOIP desktop instruments.
- Support the implementation and adjudication of Cybersecurity and security directives as promulgated by the Department of the Army Cybersecurity Directorate, CIO G6
- Recommend methods to improve RNEC operations.
- CompTIA Security+ baseline required. Full CE certification required.
- MS Desktop Support Technician or equivalent certification required.
- Hands-on experience and training on the most recent version of Microsoft Operating System, Microsoft Office applications (Current Versions), and other common desktop applications such as Adobe Acrobat, Lotus Forms, Tumbleweed, etc.; ability to quickly learn unique GOTS applications.
- Excellent customer service skills; project a positive image and professional manner at all times; ability to work within the confines of a set time schedule.
- Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation.
Technician 1 W/ Tier 1 CAN Support
TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)
Tier 1 technical support of CAN infrastructure and end-user devices
Security+ or Network+ certification required.
Troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Installs and configures computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling. Conducts sites surveys; assesses and documents current site configuration and user requirements.
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
Engineer 2: Remote Network Monitoring And Tier 2 Work
TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI w/FS POLYGRAPH
(U.S. CITIZENSHIP REQUIRED)
Remote network monitoring and tier 2 work.
Security+ or Network+ certification required.
Provides engineering expertise to analyze hardware systems, hardware design, architecture, network design.
Procures and performs acceptance testing on equipment.
Prepares specifications for hardware by analyzing documented and derived system requirements.
Conducts site surveys.
Prepares engineering plans and site Technical Design Packages.
Configures (and documents configuration of) computers, networking devices, and various peripheral equipment.
Prepares site installations and test reports.
Ensures that problems have been properly identified and solutions will satisfy the user’s requirements.
Qualifications: Fourteen (14) years of related experience is required. Bachelor’s degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional engineering experience may be substituted for a Bachelor’s degree.
Tier I Service Desk Technician
SAIC is currently seeking motivated, career and customer oriented Tier I Service Desk Tech, interested in joining our team.
In this role you will provide initial level support for basic customer needs. This includes phone and email requests in support of Unified Collaboration (UC) and Video Teleconferencing (VTC) scheduling. Other support includes first call resolution of basic customer issues.
Professionally handles customer issues and requests.
Supports our customers' IT and Unified Communications scheduling and issues.
Gathers the customer's information, analyzes the symptoms and figures out the underlying problem.
Records requests or issues in the tracking system and adds solutions to knowledge management tool.
Handles 70-80% of requests and issues before escalating to Tier II.
Associates and 1 year of experience providing Help Desk Support or a HS Diploma and 2 years of experience providing Help Desk Support.
Good oral communication skills.
Experience in using service delivery support software packages such as CA, ServiceNow, or BMC Remedy.
Experience working with Federal government customers in support of delivery information technology services.
Knowledge of Microsoft Outlook/Exchange scheduling.
Registered Resp Thrpst PRN Tier I Night-Mckinney
The Registered Respiratory Therapist PRN Tier I performs and directs the administration of respiratory care services (including but not limited to oxygen therapy, aerosol therapy, inhaled medication, airway clearance, invasive and non-invasive ventilation and bedside spirometry), as ordered by a patients attending physician, in a quality manner that is in accordance with established procedures. Administers cardiopulmonary resuscitation in emergency situations.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):
1.Reviews physician's orders, analyzes patient's diagnostic test results and provides appropriate therapy based on the patients current clinical condition. If appropriate, implements approved protocols as directed by physician.
2.Performs routine and advanced respiratory therapy; prioritizing patient needs in a rapidly changing environment.
3.Instructs patient in the use of various respiratory care equipment in a thorough and professional manner. Assesses patient response to therapy and coaches the patient to improve technique.
4.Documents all treatments and therapies given, any supplies used, and accurately files all corresponding charges. Reports outcomes of therapeutic interventions and makes recommendations as appropriate.
5.Adheres to established policies within the BSWH system including but not limited to: infection control and isolation policies, HIPPA, time and attendance, and social media.
6.Works willingly and professionally with other employees, healthcare professionals, and students.
7.Takes responsibility and initiative to understand and complete any professional or technical requirements set by Baylor Scott and White leadership.
8.Incorporates principles of continual quality improvement in all of aspects of clinical care, identifying opportunities as appropriate.
9.Maintain knowledge of current RT practice and current healthcare information. Fulfills and maintains continuing educations requirements as deemed by the State of Texas Health and Human Services.
Tier 1 Requirements:
1.Work at one hospital a minimum of 2 shifts per month.
2.Provide availability to work a minimum of 2 holidays per calendar year.
The ideal candidate has a general understanding of Respiratory Care modalities, therapies and medications; acquires and maintains required certifications; must be able to read, write and follow flow chart protocols as appropriate; general knowledge of computers including but not limited to: typing, electronic documentation, hand held scanner and email; must be able to work under stressful conditions; must have critical thinking and problem solving skills; and demonstrates ability to assemble complex equipment and perform tasks, which require fine motor skills.
- McKinney, TX
For more information on the facility, please click our Locations link.
- Our competitive benefits package includes*:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
- Note: Benefits may vary based upon position type and/or level.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation's exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it's accepting a calling!
Associates or Graduate from an accredited program
No experience required
Licensed by the State of Texas Medical Board as a Respiratory Care Practitioner (RCP)
Registered Respiratory Therapist (RRT) from the National Board Respiratory Care
Tier 2 Technical Support Engineer - Spanish Speaking
Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.
A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support Engineer to fuel the success of customers by providing effective technical support to customers and partners alike to ensure the success of the organization.
If you're an energetic, upstart engineer who enjoys working in a fast-paced environment and interacting with people, this could be the position for you.
As a Tier 2 Technical Support Engineer, you will support Radware products including: ADC (Application Delivery Controllers) Web Application Firewall (WAF), IPS (Intrusion Prevention System) Products. In addition to possessing deep technical knowledge, a TAC Engineer interacts extensively with customers and partners using polite professional etiquette.
Providing level two technical support for Radware products.
Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems.
Take responsibility for customer satisfaction and overall success of the TAC
Respond in a timely manner (within documented SLA) to support Customer issues and Inquiries.
Document actions in tickets to effectively communicate information internally and to customers.
Resolve problems independently and understands the correct escalation procedures.
Reproducing and debugging customer reported problems in a lab environment, as necessary, and working with engineering and test teams to resolve issues;
Documenting issues in a knowledgebase format for use both internal and external to Radware;
Providing timely feedback into the development process on customer-reported product problems.
Spanish speaking is required
3 years experience with hands on troubleshooting Layer 2 and Layer 3 switching and routing
Expert level knowledge and hands-on experience with L2/L3 Switching/Routing, TCP/IP, IPv4, L4/L7 switching, Firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec.
In-depth understanding of protocol and network analyzers.
Bachelor's degree is preferred
Excellent customer service skills
Excellent analytical thinking and problem solving skills
Strong verbal (phone) and written (email) communication skills
Self-managed and team oriented
Deadline and detail oriented
Clear understanding of the software development process and lifecycle including the role of customer support and sustaining product engineering in that process.
Proven track record for working with an enterprise and carrier class customer base.
Additional preferred skills/abilities include:
Experience Perl Scripting
Experience with penetration testing techniques and tools
Instore Branch Manager Tier 3
As a Branch Manager, you'll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by recruiting top talent with the ability to forecast staffing needs.
In this role you will inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. The Branch Manager prioritizes, manages, and communicates promotional campaigns and product initiatives. Fosters a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee.
The Branch Manager is responsible for branch compliance with bank policies, procedures, and operational integrity. Maintains and develops relationships with existing small business customers and creating great partnerships within Citizens and the community. Creates and manages to the branch business plan profit and loss. Will deploy all resources to optimize individual, team performance and team development plan management.
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