Greens Tier Job Description Sample
Greens Superintendent, Senior
The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
For information related to Essential Functions, Knowledge, Skills & Abilities Required to Perform Work, and Working Conditions & Hazards of this position, click here. Locate and click on the position title to view the job classification specification.
For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.
Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.
Vacancies currently available in the following department(s): Parks and Recreation
- Bachelor's degree in agronomy, horticulture or soil management field.
- Four (4) years of experience in golf course management
- Two (2) years supervisory/management responsibilities.
LICENCE(S) and/or CERTIFICATION(S):
- Must have Chemical Applicator's License issued by the Texas Department of Agriculture.
- Valid driver's license and good driving record
KNOWLEDGE, SKILLS, ABILIT(IES):
- Requires excellent oral/written communication skills,
- MS Word/Excel (or similar software) skills.
High school diploma or GED plus eight (8) years of the required experience plus two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirement.
An associate's degree in any field plus six (6) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirement.
A bachelor's degree or higher in a non-specified field plus six (6) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirement.
A master's degree or higher in a specified field plus two (2) years of the required experience including two (2) years of the stated supervisory/management responsibilities will meet the education and experience requirement.
Knowledge of horticulture, soil management, cultivation practices, environmental regulations governing fertilizer/pesticide applications and automated irrigation systems/software is essential.
Professional Turfgrass Manager Certification issued by the Texas Turfgrass Association is a plus.
Maintenance Technician (The Greens At Tryon)
Maintenance Technicians perform a wide variety of maintenance, repair, grounds keeping and other interior and exterior maintenance duties for the community under the supervision of the Maintenance Supervisor.
Essential Functions and
Show respect for residents and community staff at all times, providing excellent customer service
Perform routine interior and exterior community maintenance as scheduled & requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
Perform routine maintenance and repair on community equipment to include: plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair
Respond to all repair requests and maintenance concerns from residents and staff
Report equipment malfunctions or breakdowns as well as any hazardous conditions to the Maintenance Supervisor in a timely manner
Maintain resident privacy and receive proper authority prior to entering resident apartments
Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors
Attend in-service training and education sessions, as assigned
Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
Must follow all safety/OSHA Requirements
- Additional duties as assigned
Knowledge, Skills and Abilities:
Basic understanding and ability to repair HVAC, plumbing, electrical, basic carpentry and mechanical systems -
Available to work days and evenings, weekdays, and weekends
Must demonstrate support of Bell Core Values
Must demonstrate ability to provide exceptional customer service
Must demonstrate ability to successfully work on a team
Must be able to clearly communicate both orally and in writing
Education and Background:
Must be a minimum 18 years of age
High School degree or equivalent
1-3 years previous maintenance experience desired preferably in a similar facility
HVAC, EPA and/or CPO certifications may be required in many communities, based on staffing levels
Bell Partners, Inc. ("BPI" or the "Company") is an equal employment opportunity employer. BPI's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.
Technician 2 Experienced W/ Tier 2 Support
TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI w/FS POLYGRAPH
(U.S. CITIZENSHIP REQUIRED)
Tier 2 technical support of CAN infrastructure and end-user devices
Troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment. Installs and configures computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
Conducts sites surveys; assesses and documents current site configuration and user requirements.
Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience or Bachelor's degree and 3 years of experience.
Nl-18-265 Tier I Help Desk Support Service Specialist - Associate
Required: Candidate must have an A+ certification OR Security + certification.
Desired: Candidate is desired to have a CTS Certification. Candidate is desired have a CCNA Video certification.
Candidate must possess an Active Secret Security Clearance. This is a full-time position located in Huntsville, AL.
Tier 2 Help Desk
- Provide user support and customer service on classified computer applications and platforms.
- Troubleshoot problems and advise on the appropriate action.
- Provide Tier 1 help desk support for classified network environment.
- Works directly with users across multiple Federal agencies to provide assistance in resolving IT problems.
- Documents issues and works to resolve problems or escalates to the appropriate individual or team.
- Based on established processes, grants access to classified applications
- Familiarity with Public Key Infrastructures (PKIs). Can help users in using certificates for the first time, installing certificates in their browsers, etc.
- Prepare metrics indicating the quantity of calls/emails responded to as well as the types of issues in order to view trends Primary
- Working knowledge of fundamental operations of relevant software, hardware and other equipment
- Knowledge of relevant call tracking applications Knowledge and experience of customer service practices
- Strong customer service skills Experience supporting a classified network or system in a classified help desk environment
- Excellent oral and written communication skills Excellent problem analysis and solving skills
- Adaptable and able to work in a high stress / active environment
- Strong organizational skills
- Good to attention to detail and follow through Intimate knowledge of Microsoft Office products
- Experience working with Microsoft Active Directory, User Accounts and Understanding of PKI
- Familiarity or experience with the Intelligence Community
- Knowledge of Microsoft Office Suite Mobile communications background
- Experience with Entrust Experience with mobile devices Experience with RSA ITIL V3, MCP, A+, Security+, Network+ Certification
Must possess an active TS clearance
Tier 1 Support In Custom Software Environment
Our healthcare technology client is seeking a desktop computer support professional. Great personality comes precedent to having the skills and knowledge of entry-level server and network support. Working hours are flexible between 8am-5pm in Madison, WI.
Duties & Responsibilities:
- Provide in-person technical support to internal PC users
- Manage Active Directory computers, groups, and users
- Provide PC, server, printer, and telephone hardware and software support
- Setup and deploy computers to end users
- Periodically install updates onto servers and network equipment
- Troubleshoot and resolve network connectivity issues
- In-depth knowledge of Windows 7 and/or Windows 10
- Demonstrated understanding of troubleshooting computer hardware issues
- Solid understanding of networking including DHCP and static IP addressing
- Basic understanding of server virtualization
- Basic understanding of Windows Servers
- Basic understanding of Managing Active Directory objects
Tier I IT Help Desk Technician
Looking for a rewarding and challenging career with a dynamic, growing organization? Phacil is your answer. We have an immediate need for a Tier I IT Help Desk Technician to support an important government customer in Herndon, VA.
Clearance Level (Required to Start):
- Active Interim Secret clearance required to start- ability to obtain full Secret required
Daily Job Responsibilities:
The ideal candidate will possess the ability to:
Apply expertise to solve first level technical support issues for end-users of the client's products and services.
Use automated information systems to analyze routine situations.
Utilize the Knowledge Base to research, analyze, and resolve basic software, network, and hardware questions and problems received by phone, email, chat, or Remedy ticketing system.
Complete supporting paperwork and data entry as required.
Create and maintain service reports.
Resolve problems or contacts more senior technical support as necessary.
If support results in new solution, candidate will provide documentation to Technical Writers in order to have new Knowledge Base articles authored.
Support users by fulfilling individual requests for information and/or training in the utilization of the various applications.
Instruct users in the use of PCs and networks.
Support includes but is not limited to
Account modifications, resets, and unlocks
Problem solving and troubleshooting issues with applications and hardware
Mobile device troubleshooting (iPhone, iPad, Blackberry, Samsung Galaxy)
Troubleshooting basic network issues with VPN, Citrix, and Internet Explorer
Implementing PC registry fixes
Strong written and verbal communication skills
Ability to provide support via phone and/or email
Preference will be given to candidates with additional IT and Programmatic certifications/experience, such as:
ITIL V3 Foundation
Previous Tier 1 experience
Tier 1 Field Technician - Supreme Court Of Appeals
Administrative Office of the WV Supreme Court of Appeals, Technology Services Division - Tier 1 Field Technician: The Administrative Office of the Supreme Court of Appeals is announcing the following professional opportunity within its Technology Services Division, headquartered in Charleston, West Virginia.
The Technology Services Division is responsible for all technology-related matters for the Court System of the State of West Virginia, including the Administrative Offices of the Supreme Court of Appeals. The Tier 1 Field Technician position provides remote and on-site technical support statewide with emphasis on hardware, connectivity, cabling and application issues. Preferred knowledge, skills, and abilities: knowledge of LAN/WAN environments and telecommunications; knowledge of PC imaging technology; knowledge of remote access tools; knowledge of Microsoft Office applications; use/knowledge of ticketing systems; knowledge of computer hardware architecture; ability to read and understand schematics/blueprints; strong administrative, organization, and time management skills; strong interpersonal/customer service skills, detail oriented and able to coordinate and manage multiple tasks; ability to perform in a dynamic work environment; ability to work in a team.
Primary duties include, but are not limited to: conducts assessments and makes independent decisions on how to approach the issue of resolution; assists with determining needed parts, supplies and tools to be ordered to maintain service levels; provides installation of network endpoints such as computers, video conferencing units, cameras, IP telephones, switches, routers, and access points; conducts site surveys and assessments; assists with identifying refresh of hardware systems; provides support of peripheral equipment such as printers, scanner, and other devices; assists users with PC applications and court applications as needed; educates users on the proper care, maintenance, and use of equipment/software; troubleshoots connection issues to applications, portals, and other systems; ensures endpoints are patched and updated to compliant security standards; tracks issue resolution to closure; troubleshoots technical issues and document resolutions. Performs other duties as assigned.
How to Apply: Interested persons must submit the following application materials to: Joan.Mullins@courtswv.gov
Professional References (at least three, including current contact information)
Signed Court Employment Application (available on Court website)
Signed, Notarized Release for Criminal/Background Check (available on Court website)
Agency Website: http://www.courtswv.gov
Insert TIER 1 FIELD TECHNICIAN in the email Subject line.
This job opportunity is not in the classified service and not covered by the Administrative Rule of the WV Division of Personnel. Therefore, online applications are not accepted for this position. Interested persons must apply directly to the hiring agency as indicated above.
Training: HS diploma
Experience: Four years of experience in related technical field.
Substitution: A Bachelor's degree in a technical field may substitute for the required experience on a year-for-year basis
Helpdesk Specialist Tier 1 Agent
Helpdesk Specialist Tier 1 Agent (Job Number:441828)
The EPA Service Desk Tier I Agent will take phone calls from EPA end users regarding general questions, password, mobile, outlook and security.
The service agent will be able to remotely troubleshoot user issues and determine what assistance is needed.
If unable to assist, they will document issue and steps taken to resolve before correctly routing to local support or specific group.
While assisting with password issues, it is important to verify personnel information and employment.
Coaching and development is provided for customer service skills and consistency in handling user issues.
Education: Associates Degree or equivalent in related discipline & 0 years related experience or high school diploma and up to two years related experience.
Clearance Requirement: Must be able to obtain & maintain a Public Trust Security Clearance.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects.
SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com.
For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability
Job Posting: Nov 8, 2018, 9:39:41 AM
Primary Location: United States-TN-COOKEVILLE
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Other Clearance
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Tier II Technicians (Government)
Job Description:Job Description: Provide 7x24x365 Tier II technical support for customer's WAN and LAN networks. Position open for day shifts with ability to respond to out of hours events. Technicians will be responsible for monitoring, reporting and conducting Tier II repairs of the customer's networks. Current networks are multi-vendor. Certifications on Cisco and Juniper products a plus. Technicians must have good verbal and writing skills. Duties include but not limited to:
Communicate with customers, engineers and management during trouble resolution or escalation.
Coordinate network operations, maintenance, repairs, or upgrades.
Update database(s) and documentation as part of the repair effort.
Develop procedures for troubleshooting, tracking, and reporting repair efforts.
Monitor and analyze network performance and data input/output reports to detect problems.
Participate in network technology upgrade or expansion projects, including monitoring of hardware and network services throughout the projects.
Communicate with Tier III engineers about products, to alert them to future needs, to resolve problems, or to address system maintenance issues.
Design, organize, and deliver product awareness, skills transfer, and product education sessions for new technicians.
Develop network-related documentation.
Use network tools to monitor and analyze network operations.
Perform basic logistics duties.
Required Skills, Experience, and Education: Candidate must have 7 years of experience that can be a combination of work history and education. This equates to a Doctorate and 0 years of experience OR Masters and 1 years, Bachelors and 3 years, Associates and 5 years or HS and 7 years. Must meet IAT II 8570 Certification Requirements.
Required Clearance: Active TS/SCI, with CI Poly
Desired: 8570 Certification
Job ID 1852833 Date posted 11/09/2018
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