Group Leader Semiconductor Processing Job Description Sample
R&D Engineer - Semiconductor Wafer Processing
R&D Engineer - Semiconductor Wafer Processing
Department: Chip R&D
Job Code: SPDRD1804
The Research and Development Engineer will provide technical support in the research and development of new semiconductor optoelectronics products. The candidate will be working with a group of RD engineers and technicians in device design, growth, fabrication, and evaluation. The primary responsibility for this position is InP or GaAs based compound semiconductor wafer processing and device fabrication in cleanroom fab for developing new laser and photodetector products.
Perform new laser and photodetector products device fabrication
Responsibilities include the development, evaluation, and transfer of various processes for the manufacturing of new semiconductor optoelectronics devices, such as lasers and photodetectors.
Work requires knowledge and hands-on experience on semiconductor wafer processing, such as photo mask design, photo lithography, wet/dry etching, chemical vapor deposition, and metallization.
Work also require characterization skills such as using confocal microscope, surface profiler, ellipsometry, and SEM
Work also requires statistical process control, data analysis and technical reports, and SOP documentation.
Work also involves interaction with production line technicians and engineers in a cleanroom environment that requires team work and good communication
Master or Ph.D. in Electrical Engineering, Physics, Chemistry, or Material Science; or BS with 3+ years experience
3+ years of relevant hands-on experience is preferred
Exceptional new graduates are acceptable with appropriate academic experience
(1) Mastery of LabVIEW; L-Edit or other mask layout software
(2) Good understanding of semiconductor devise physics and optoelectronic device theory.
(3) Experience with test equipment including network analyzer, bit error rate test, etc. is preferred.
(4) Publishing and conference presentations are highly encouraged.
Senior Java/Jee Technical Lead – High Volume Transaction Processing - Solution Delivery – Technology Group
What we do:
At the Federal Reserve Bank of New York, the work we do is consequential and challenging. Our environment encourages growth and diversity. Our employees flourish in a team-oriented atmosphere and are dedicated to the important mission of the New York Fed.
The Technology Group of The Federal Reserve Bank of NY is seeking an experienced professional to work on planning and development of Fedwire applications.
Applications include Securities, Funds, NSS and Settlement front-end business lines as well as a range of backend applications supporting critical business functions
Your role as Senior Java/Jee Technical Lead:
This is a hands-on position requiring current development experience.
As a lead member of the Application Development staff, the candidate would lead a technical team and participate in the development and implementation of internal and mission critical external distributed applications. The position is for an experienced Application Developer who has very strong experience leading, developing and implementing applications using the J2EE architecture. The candidate will be involved in the entire project life cycle (requirements review, technical design, development, deployment and maintenance).
What we are looking for:
Relevant work experience in Java/J2EE distributed application Development. Includes strong experience with various J2EE components and services
Candidate must still be hands-on and able to code as needed.
Experience working with Spring framework and good understanding of AOP concepts.
Experience with Financial Services applications including high volume, real time transaction processing system.
Strong experience with enterprise class application development and support. Including performance tuning, monitoring and troubleshooting of complex applications.
Strong knowledge of SQL, stored procedures (PL/SQL) and database fundamentals (Oracle preferred).
Strong analysis and design skills, including requirements analysis, OO design patterns.
Deep knowledge of common JEE design patterns.
Deep knowledge of open source frameworks.
Experience with building and delivering mission critical, fault tolerant applications
Minimum five years of experience with Messaging (MQ/JMS) based Integration applications.
Strong understanding of Application resiliency, security, scalability and general performance concepts.
Keen understanding of performance issues and end to end debugging capabilities.
Working knowledge of WebSphere or Eclipse IDE;
Ability to lead a team of 3-5 developers on various work streams and guide them on development tasks, perform code reviews and ensure design and coding are adhering to architectural standards.
Experience with MS Project or other project planning tools and ability to create and monitor work activities as part of a larger project.
Experience with continuous integration including automated unit testing, automated builds and code quality metrics.
Ability to collaborate with multiple business and technical teams.
Strong knowledge of Word, Excel and productivity tools
Strong verbal and written communication skills.
Ability to work on multiple assignments simultaneously.
Strong problem solving and analytical skills demonstrated by the ability to assimilate new information, understand complex topics and arrive at sound analysis and judgment.
Java/J2EE, Spring (Core/MVC/Integration/Batch), WAS, JDBC, Hibernate/JPA, SQL, Junit, JMS, REST, Maven
Oracle, Freemarker, ehCache, Active MQ, Jenkins, Sonar, Quartz, Sparx, DBunit/Mockito, Subversion, knowledge of Financial Services industry is a plus.
This position requires access to confidential information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so.
Why the Fed:
Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You'll work in an environment with a diverse group of talented professionals to foster and support the safety, soundness, and vitality of our economic and financial systems. It's a challenge that demands the skills of a financial services professional and the intellectual curiosity of an academic—all combined with a passion for public service, as exemplified by our four core values:
- There are two facets to community here at the Bank: how we relate and connect with each other internally through our Resource Networks, and how we serve the Second District through our outreach initiatives
Career – The Bank is committed to leading and developing its people, providing career management and mobility opportunities that allows employees to realize their full potential.
Culture – The Bank's culture is critical to the success of our mission. We offer a welcoming environment where teamwork is key; everyone's views are respected. The Bank is committed to supporting work-life balance so employees can pursue a challenging career without giving up their passions outside of work.
- Our work matters. We are part of a unique public service organization that plays a vital role in the word's economic stage. We take pride in our role and the honest, integrity and respect we employ in all our interactions.
The Federal Reserve Bank of New York is committed to a work environment that respects and fully values the strengths and differences of its people. Working at the New York Fed provides talented professionals the chance to grow their skills at an institution that has served a critical role in the financial system of the United States and the world for over a century. An important component of the Bank's diversity effort is our partnership with several professional non-profit organizations, including Association of Latino Professionals for America (ALPFA) – National and New York City Chapters, CUNY Scholars, INROADS, NBDC Emerging Leaders, SEO Career, National Black MBA, Prospanica and ROMBA.
Signal Processing Engineer - Exploratory Design Group
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.
Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, smart people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products.
The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Do you love working on challenges that no one has solved yet? As a member of our dynamic group, you will have the unrivaled and rewarding opportunity to craft upcoming products that will delight and inspire millions of Apple's customers every single day.
Apple's Exploratory Design Engineering group is seeking an enthusiastic electrical or computer engineer to join a team of highly innovative scientists and engineers to design, validate and implement novel technologies. The ideal candidate would be self-driven with initiative. He or she must have multi-disciplinary skills with a focus in problem formulation, with strong algorithm and experiment design.
Model building and performance evaluation
Firmware development using CSystem level end-to-end prototype design and characterization
Hardware bring-up, debug and measurements
Lab equipment such as oscilloscopes and spectrum analyzers Strong debug, math and analytical skills
Outstanding written, verbal and presentation skills
The responsibilities of this role will include but are not limited to: - Implementing and evaluating hardware systems and mixed signal processing designs through lab testing and/or simulations- Designing and implementing test plans to ensure systems meet requirements- Understand limitations of systems/technologies and how they can be overcome- Conceptualize and implement demos for use cases of novel technologies
BS/MS EE/CE with 2+ years industry experience or equivalent
At Pentair, we believe the health of our world depends on reliable access to clean water. We deliver the most comprehensive range of smart, sustainable water solutions to homes, business and industry around the world. Our industry leading and proven portfolio of solutions enables people, business and industry to access clean, safe water, reduce water consumption, and recover and reuse it. We help ensure water is clean when returned to the environment. Whether it's for fitness and fun, healthier homes, better flood control, safer sky rises, more sustainable ways to farm, or safe drinking water for those who need it most, we won't stop until the world's water is managed the best way possible.
From approximately 130 locations in 34 countries, Pentair's 10,000 employees are united in our unwavering belief that the future of water depends on us. Our 2017 revenue was $2.8 billion, and we trade under the ticker symbol PNR.
Pentair is growing fast and we need your help! If you are an improvement-focused leader, and you are looking for your next challenge, check out this opportunity. Pentair is currently seeking a Group Leader to join our team at our Moorpark, CA location. In this role, the Group Leader will be responsible for overall performance and leading the production team to continuously improve Safety, Quality, Delivery, Cost, and Cash, while also ensuring talent development of the team.
Create career growth and rotational opportunities within various areas of the organization
Provide on the job training and mentoring in Pentair's proven best practices
Offer health benefits & coaching
Support your long term retirement goals through a competitive 401K matching and stock purchase plan
Offer employee discounts
Protect you with life insurance and other options
Tell you more about all the great benefits – just ask!
Ensure a safe and ergonomic work environment for the team and encourage suggestions, actions and ownership for improvement
Ensure priorities support SQDCC metrics
Ensure process and product quality through the adherence to standard work and other related documents/procedures
Be responsible for training the team and improving flow within the cells to ensure that customer demand is met
Be responsible for staffing requirements that meet the established goals/line rates
Ensure inventory accuracy through established depletion/replenishment systems and cycle counting processes
Be responsible for the coaching and mentoring of team members for career/talent development
Be responsible for ensuring that the team operates with a WIN RIGHT mentality and operates within the policies and procedures of Pentair
Foster a culture of continuous improvement
Perform other duties as assigned
Job Requirements & Skills
Have earned at least a Bachelor's Degree (B.A.,B.S.)
Have 2-5 years of experience in a manufacturing environment
Have 1-3 years of experience in a supervisory or management role
Be a hands-on Leader
Have Lean Manufacturing knowledge and implementation experience
Have Personnel Management experience
Have high energy and the ability to motivate and influence
Have strong problem solving & critical thinking skills
Be able to communicate effectively in the English language
We like, but don't require:
- The ability to communicate in Spanish
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms, and talk or hear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts on the factory floor, may need to work in an environment where the noise level could be moderate to very loud.
We are an Equal Opportunity Employer.
Warehouse Group Leader
Provides first level of supervision to the warehouse by administering work direction and guidance through ensuring associate quality and safety, product and material availability and general warehouse conditions meet standards. Maintains process and inventory performance indicators and communicates condition to the leadership chain.
1.Manage associates immediate needs through work direction, time and attendance application and daily production operation.
2.Monitor and confirm associate quality level using operation manual sheets (OMS), jig and tool review, and by training and coaching associates.
3.Maintain pre- and post- shift records clearly demonstrating shift performance, associate time and attendance and pass down communications.
4.Monitor process performance by confirming visual delivery control indicators and maintain KPI charts for quality, productivity and Kaizen plan.
5.Analyze the warehouse job output and react by requesting staffing support based on the results.
6.Ensure effective communication with all team members one-on-one and analyze information to provide a timely report to the leadership chain.
7.Investigate parts shortage situations and communicate situation to Production Control planning, contacting key members in other areas, and completing necessary shortage report.
8.Responsible for daily coaching and mentoring of associates, providing positive and negative feedback on performance behaviors, creating and maintaining performance documentation throughout the year, and the creation and administration of the performance review document.
High School Diploma or equivalent
Minimum of 3 years of warehouse leadership experience
Ability to work daily / weekend overtime as needed
Knowledge of shipping and receiving procedures
The role of the Group Leader plans, conducts and directs scientific work on complex projects necessitating the origination and application of new and unique approaches. The position will lead all planning and directing projects and supplies technical inspiration, leadership and consultation to professional co-workers. The Group Leader will represent the organization in outside discussions and technical forums.
The Group Leader will report directly to the Manager, Quality Assurance Operations and will reside over the 2nd and potentially 3rd shift teams.
Catalent is a leading provider of advanced technologies and outsourced services for the pharmaceutical, biotechnology and consumer health industry. Catalent develops, manufactures, packages and distributes pharmaceutical and other products for customers in nearly 100 countries. https://www.youtube.com/watch?time_continue=1&v=65rz3LwTPX8
The Role/Daily Duties:
Develop and execute laboratory workplans/schedules for self and team, using customer milestones and Division/site performance standards and metrics.
Independently authors and approves technical documents, such as protocols, test methods, text reports, certificates of analysis, and operating procedures.
Review technical documents for accuracy, thoroughness and regulatory compliance.
Trains, coaches or mentors others on technical, personal development or business issues - supervises technical staff, including work assignments and performance and development management.
Responsible as project director on multiple projects, with responsibility for project outcome and customer interaction, including developing customer relationship to grow the business.
Identifies and independently drives department level improvements.
Support development of business strategies for multiple customers across multiple company sites.
Doctoral degree, master's degree, or bachelor's degree in chemistry or closely related physical science from a four-year college/university or equivalent education and training years of experience.
Bachelor's and >18 years related experience, Master's and >15 years related experience PhD and >12 years related experience, or equivalent education, experience and training.
Knowledge, Skills and Abilities:
Maintain high quality laboratory documentation in accordance with applicable regulatory guidance and Site SOPs.
Advanced project management skills are routinely practiced for multiple concurrent projects of moderate to high complexity.
Experienced in most aspects of drug development and lifecycle support, and able to develop useful strategies and tactics to meet regulatory milestones.
Has substantial breadth/depth of technical acumen in multiple techniques with significant expertise in one or more techniques and can understand their application in context of pharmaceutical services offerings.
Provides reliable/defendable interpretations of regulatory guidance for the customer and is capable of defending these positions to regulatory agencies.
Excellent written and verbal communications skills with internal and external customers.
Able to lead difficult discussions with customers and drive the conversation to an acceptable resolution.
Excellent motivator, well versed in team development.
Works directly with Business Development to win new business (conference calls, new customer meetings, some travel).
Understands the details of regulatory CMC filing package and the analytical and formulation.
Ability to work effectively under pressure to meet deadlines.
May publish or present externally.
On an average 8 hour day this position requires the ability to walk, sit and stand, use hands to handle or feel, reach with hands and arms at or above shoulder height and below waist height, climb or balance, stoop, kneel, crouch, or crawl; talk and hear, smell and lift up to 40 pounds.
Specific vision requirements including reading of written documents, visual inspection of materials and use of computer monitor screen frequently.
May require the use of a respirator.
Working Conditions and Environment:
This position will be stationed in an office and laboratory environment involving work near moving/mechanical parts; working around various chemicals including biologics, active pharmaceuticals, beta-lactams and radioactive materials; and other conditions reasonably expected due to the nature of the work required.
Position may require domestic or international travel.
Flexibility required to work outside normal working hours of 8:00 a.m. – 5:00 p.m.
We will identify candidates based on the following:
Leads with Integrity and Respect
Demonstrates Business Acumen
Fosters Collaboration and Teamwork
Engages and Inspires
Coaches and Develops
Join a high growth and fast paced organization with a people focused culture
Global exposure, defined career path and annual performance review and feedback process
Competitive Insurance, 401K, PTO and paid holidays!
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
Catalent. More products. Better treatments. Reliably supplied. ™
Visit www.catalent.com/careers to explore career opportunities, or contact us at
+1 877 503 9493.
Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Mfg Group Leader I- Burnsville
When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us
As part of the Sensors & Integrated Systems (SIS) team, you'll help develop* the next generation of more intelligent, more integrated and more reliable solutions that enhance aircraft safety and performance in the most rigorous flight conditions. We have 100 years of experience, a phenomenal product portfolio, state-of-the-art test labs and the resources to make your ideas shine. Come soar with us.
Ensure equipment and tools are properly calibrated.
Ensure calibration, chemical and consumable dates are current.
Accurately read blueprints.
Perform a preliminary review of the non-conforming material.
Demonstrate proper use of hand and machine tools.
Demonstrate proper use of electrical/mechanical measuring devices.
Monitor for the accuracy of processes and resulting costs.
Accurately read and follow procedures, routing, and other work instructions.
Coordinate workflow and priorities through the production line.
Maintain materials, equipment, and work area in a clean and orderly condition.
Comply with all rules and regulations of United Technologies, including, but not limited to Environmental Health and Safety, Ethics, International Trade Compliance, and Human Resources.
Complete assigned tasks, not specifically listed, within the scope and skill level of this position in support of department objectives.
Check work methods and results for compliance to standards with engineering, quality, etc. and complete re-work as required.
Report to supervisor on work progress and provide updates including conditions surrounding failures to meet product quality standards.
Other duties as assigned.
Ensure all products produced meet quality standards.
Responsible to comply with applicable elements of quality systems.
Meet customer deadlines.
Responsible for building parts that meet customer expectations.
Ability to work successfully in a team environment.
Ability to plan and prioritize work to meet production schedules and quality requirements.
Ability to handle multiple tasks.
Acquire applicable skill/knowledge/certifications as required.
Understand end uses of products being built.
Request tools and supplies in accordance with project requirements.
Comply with safety and hazardous waste disposal programs.
Assist with cost reduction, scrap reduction, lean, and process improvement effectively utilizing ACE tools.
Coordinate with engineers for prototype builds, testing, etc.
Process Development Group Leader
As a key member of the A6 R&D ProcessTechnology team, the Process Development Group Leader will provide leadershipand technical direction to support the technology and business/operationsstrategy. This includes the development of process improvement ideas andshepherding the projects through A6's Stage-Gate portfolio management process. The Process Development Technology Leader will play a key role in integrationand coordination of critical process technology resources in deliveringtargeted benefits and results to the A6 business contribution margin by workingclosely with members of the polyamide and small molecule chemistry groups,application technology, and commercial teams.
Develop and grow acapable process development technology team who can deliver a pipeline of valuegeneration projects
Drive right first-time scale-up ofnew process technology
Lead the processtechnology growth and improvement programs to include execution of definedplans to deliver results
Define processchemistry and unit operations for new processes for new and existing products
Develop process datafor scale-up and plant design
Basic understanding ofchemistry and chemical engineering
Scope, design andbuild small scale process equipment in labs and pilot plants
Process developmentand piloting of Chemical Intermediates, Ammonium Sulfate and Resins
Responsible fordefinition of technology (process technology data packages), includingpreliminary design creation
Preliminary processmodeling and simulation
Interacts withpolyamide chemistry, small molecule chemistry and applications technologygroups
Knowledgeable inprocess economics
HSE to ensure inherentsafe designs
Maintain ownership ofprocess technology projects portfolio from idea generations through validationstages in the Stage-Gate model to ensure that business decisions are being madein a timely manner
Maintain and improvethe technology development process in an opportunistic environment
Lead, mentor anddevelop process technology team members
IP creation and FTPinput
- Bachelor's degree inChemistry or Chemical Engineering
- 7 + years of chemicalsor petro-chemicals R&D experience
- 2 + years of directteam supervision or R&D administrative project leadership experience
Ideal candidate has MSor PhD in Chemical Engineering
Excellent written andverbal communication skills required
Ability to lead andcollaborate with cross-functional teams
Assertive,results-oriented leader with the ability to collaborate acrossmulti-disciplinary teams in a fast paced, results oriented matrix organization
Ability to understandbusiness financials and prioritize technology programs to drive businessprofitability
Ability to gathercompetitive intelligence especially on competitor's production process andproducts
Strategic thinker withstrong problem solving skills
Ability to integrateand influence across multiple functions within the organization to deliverresults
Demonstrated abilityto effectively lead teams to deliver results via multiple complex technicalprograms
Demonstrated processdevelopment experience with design for Six Sigma experience a plus
AdvanSix is an equal opportunity employer.Qualified applicants will be considered without regard to age, race, creed,color, national origin, ancestry, marital status, affectional or sexualorientation, gender identity or expression, disability, nationality, sex,religion, or veteran status.
Group Leader Quality Assurance - 6683
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day.
We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas. We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
- Accountable for the results of a large and/or moderately complex support or production operations team including subordinate work leaders-- Applies acquired expertise to analyze and solve problems without clear precedent-- Provides input on resource planning and policy development-- Coaches team members on performance, completes employee performance evaluations and recommends pay actions-- Coordinates and supervises the daily activities of business or technical support or production team-- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors-- Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager-- Typically does not spend more than 20% of time performing the work supervised
Manufacturing Quality Assurance
In process of validation
Teva's Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.
Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles
Apply now "
BMV Team Leader - Winchester Processing Center
This position starts at $25,350 ($13.00 per hour)
Work for Indiana
Join U.S News & World Report's #1 state government! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.
About Bureau of Motor Vehicles
The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and are dedicated to fostering an environment where we
Invest in our employees
Engage our customers
Provide sustainable systems
Embrace product innovation
About the Job
Team Leaders oversee the frontline customer service operations for the branch. You will focus on troubleshooting escalated employee and customer issues in a timely manner. In this entry-level leadership role, you will work alongside the Assistant Branch Manager and Branch Manager to train, develop, and mentor Customer Service Representatives to be the best employees they can be.
A day in the life
Assist leadership with scheduling for the branch
Ensure all staff is conducting their work in a polite and friendly manner while being mindful of timeliness
Aid Customer Service Representatives in the resolution of escalated customer complaints
Provide relief and support to frontline operations as needed
Manage scheduling for skills and testing appointments
Submit daily reports of all cash balances and deposits
Check transactions to ensure accuracy, timeliness, and proper accounting
Assist with the daily opening and closing of the branch
Serve as the technical resource for all transactions, policies, and procedures
What we're looking for
High school diploma or equivalent
Customer service experience
Top-notch communication skills
Ability to deliver information in a clear and concise manner to a variety of employees and customers
A high level of critical thinking and the ability to troubleshoot
Ability to read, analyze, and interpret general policies and procedures
A drive to assist with the training and development of BMV employees
Hours of Operation
Must be available to work License Branch Hours of Operation:
Monday thru Friday 8:30 am to 5:00 pm
The State of Indiana offers a comprehensive benefit package which includes:
Choose from four medical plans (including RX coverage), vision and dental
Wellness program that offers eligibility into a discounted medical plan
Health savings account, offered for most medical plans, includes state contributions
Deferred compensation account (similar to a private sector's 401 K plan) with employer match, as well as a choice between two fully funded pension plans
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Paid vacation, personal and sick time off
The State of Indiana offers other generous leave policies covering a variety of employee needs
12 company paid holidays, 14 on election years
Qualified employer for the Public Service Loan Forgiveness Program
New parent leave
Equal Employment Opportunity
The State of Indiana is an Equal Opportunity Employer.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!