Group Sales Representative Job Description Sample
Group Sales Representative
Group Group Sales Representative Kansas City Life Insurance Company, a recognized leader in the insurance industry, is seeking an energetic, self-motivated individual to join our Group department. The ideal candidate would meet the following requirements:
At least 2 years of successful group sales experience meeting or exceeding sales goals
Bachelor's degree or equivalent work experience
Demonstrated knowledge of employee benefits marketplace; knowledge ofKCL group products preferred
Strong communication skills
Must be a high-energy, self-starter who is well organized and able to set and meet priorities
Professional designations preferred (CEBS)
Regular and reliable attendance and punctuality is an essential function of this position.
Contribute to new group premium production and increase in-force premiumby successfully managing an assigned sales territory and achieving salesgoals
Increase awareness of group products through the education of agents,brokers and consultants and identify and cultivate new agents and brokers in order to generate increased proposal activity, while maintaining and expanding existing agent, broker, and consultant client relationships
Contribute to the development of new group products and improvement ofcurrent products through the investigation and awareness of product changes in the marketplace.
Kansas City Life Insurance Company offers a competitive salary and an excellent benefits package. If you meet the above requirements and wish to join Kansas City Life's Group department, please send resume and salary requirements in confidence to: Kansas City Life Insurance Company ATTN: Human Resources Department
P.O. Box 219139
Kansas City, MO 64121-9139
Group Sales Representative (Corporate)
Las Vegas, Nevada
Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
The Hotel Sales Rep works directly with the Sales Managers/Assistant Managers to coordinate all aspects of the leisure series/ad hoc groups from International and Domestic markets in a high-volume setting. Hotel Sales Rep will also be responsible for working closely with business contacts and property operation teams in creating efficiencies and consistency for processing group bookings. All duties are to be performed in accordance with department and property policies, practices and procedures.
Serve as primary servicing contact for assigned groups which includes processing contracts, booking recaps and countersigned contracts
Processes all deposits, rooming lists and communicates group needs to all relevant departments
Updates accounts, bookings, changes, and cancellations in Delphi.fdc and ensures all information is correct and complete
Prepare and distribute weekly reports (i.e. GRC, Meal Coupons, and Resumes)
Perform other job related duties as requested
At least 2 years of administrative experience.
At least 1 year of hotel sales or related industry guest service experience.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Proficient in Microsoft Office programs (Outlook, Word, Excel and PowerPoint)
Able to effectively communicate in English, in both written and oral forms.
At least 2 years of experience working in a similar resort setting.
Working knowledge of Delphi.fdc (or equivalent sales/catering software systems) and Opera (or equivalent hotel property management systems).
Part-Time Group Sales Representative
Part-Time Group Sales Representative
Lincoln Park Campus
At DePaul University, we are looking for candidates who want to join us in our mission to provide access to education for all. Successful candidates welcome ideas and perspectives from colleagues and students representing a wide variety of cultures, backgrounds, religious beliefs, and experiences. We seek collaborative, open-minded and hard working professionals to work in a real world urban learning environment. Are you exceptional, yet modest and open to challenges? We seek achievers and leaders that want to bring their passion and skills to our well-respected community of approachable colleagues. Build your career with us.
The Group Sales Representative is a member of The Theatre School administrative staff and shall work with the Manager of Audience Services, Box Office Manager, and other front-of-house staff as needed.
The Group Sales Representative reports to the Director of Marketing & Public Relations and is a part-time non-exempt position.
Responsibilities & Duties
Active communication and solicitation of group sales for Theatre School productions, including contact with educators, community organizations, and group leaders.
Active outreach to public and private teachers across the Chicagoland area for solicitation of group sales as well as solicitation of feedback and potential partnerships.
Creation and maintenance of sales contracts, invoices, and receipts, with timely follow-up on payment collection and correspondence.
Implementation of Customer Service Policy, greeting group leaders at performances and handling questions and customer complaints.
Supervision of student group sales and education assistants, Chicago Playworks bus runners, and student ticket agents at performances, when necessary.
Participation in staff meetings and marketing meetings and creating a Group Sales Strategic Plan with S.M.A.R.T. goals and objectives.
Performs other duties as assigned.
Education & Experience
Group sales, customer service and computer experience are necessary.
Knowledge of best practices in Arts Education programs is necessary as well as experience with computerized ticketing systems.
The person in this position must have the ability to accurately monitor the reservations and payments for group tickets as well as participate fully as a member of the theatre's front-of-house staff during meetings.
S/he must adapt to the changing circumstances of a varied schedule on two campuses and must maintain a collaborative attitude toward the work.
S/he must be prompt, confident, and thorough, and should serve as a role model for the students in their training.
A person with a bachelor's degree.
Excellent oral and written skills.
- Supervises 3-9 student workers, including bus runners for Playworks for performances and workers in the administrative office.
- This office generates appoximately $70,000 in ticket sales that are processed through the Box office system.
You may upload other attachments (Transcripts, Portfolios, Writing samples) in the "My Activities" tab of your profile.
- The hours for this position are 9:00 a.m. to 1:00 p.m. Monday through Friday with additional hours as needed.
Salary & Benefits Package:
DePaul offers a comprehensive package including competitive pay and benefits to attract and retain the best talent in order to further the University's mission. For more information, please visit the following pages:
Required Background Check:
Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.
Mandated Reporting of Child Abuse & Neglect:
Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:
Illinois Department of Children & Family Services (DCFS)
Illinois Abused and Neglected Child Reporting Act
DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.
Group Sales Event Specialist - Leisure
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Manages all food and beverage (BEOs) and guest services for weddings, events and special functions on-site and works in coordination with the Group Sales Team. The Group Services Specialist has the primary responsibility for assisting in the financial success and customer satisfaction of guests within the portfolio; specifically focusing on top line sales generation with oversight of events.
Manages the Group Services phone line and email in Park.
Works closely with Group Sales Office with transfer of contract to Service.
Develop and continually enhance relationships with clients. Responsible for building Relationship Strategy and driving customer loyalty by delivering superior service throughout each customer experience. Able to successfully close profitable business and achieve revenue targets.
Increases account revenue and/or operating profit contribution by promoting ancillary spend and creating other opportunities for growth. Up sells and makes creative suggestions to clients.
Correspond with customers and provide confirmations of Countersigned contracts, deposit receipts, etc. in a timely manner.
Conduct property site inspections with potential customers. This involves walking client throughout property and grounds while performing an oral presentation of facilities and amenities. Be aware of hotel features and benefits, operations and competitive strengths and weaknesses to assist customers in their buying decisions.
Prepare merged reports, contracts, banquet event orders, or banquet checks for all events.
Prepare and distribute weekly banquet event order distribution to include 14-days of banquet event orders
Responsible for the production and distribution of group related materials (i.e. Menu cards) and other support to the team as needed.
Ensures the assignment of all groups and functions, as well as, the accurate and timely communication of event needs to sales and operations team.
Maintain accurate, legible records and files consistent with sales and catering system. Create and distribute effective internal and external communication (written and verbal). Prepare and maintain sales related reports.
Answer both general and specific questions regarding Event sales.
Handle special projects as needed at the direction of the Sales & Marketing Team.
Identifies and anticipates market trends and volatility. Recommends alternative options & solutions to improve sales.
Adheres to all sales standards and initiatives according to Aramark guidelines and Standards of Operation.
Responsible for implementation and effectiveness of programs at the component that adheres to Corporate and Division standards
Demonstrates and promotes Aramark culture, values and management philosophy
Interfaces proactively as needed with all support departments (such as Finance, Safety, Culinary, and Operations) to obtain best results for all concerned
Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions
Employee is responsible for knowing the environmental aspects and associated impacts of their job position
High school diploma or equivalent is required.
3-5 years' experience in sales, group catering events or like employment
Demonstrated oral and written communication skills
Planning, organizing and effective time management skills
Experience with computer applications including but not limited to: Microsoft Office, Springer Miller System or other property management systems. Other experience with sales based CRM applications, such as Delphi
Professional appearance and demeanor
Ability to work effectively under pressure and meet established goals & objectives
General financial acumen
Bachelor's Degree in Business, Marketing or Hospitality
Ability to anticipate and solve problems
Passion for outstanding service
Flexibility with hours and weekends as needed
Ability to travel to attend networking events, trade shows and conduct sales appointments
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Group Sales Manager
Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.
Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.
Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo.
The Group Sales Manager creates group revenue for the hotel by generating and/or developing new, referred, and repeat group business in a defined territory.
To fully develop a specified Group Market Segment with the emphasis on group production especially for mid to large sized groups within a specified geographic territory concentrating on the solicitation of new profitable business and the re-booking of current business.
To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.
To achieve monthly room night goals; develop and implement sales action plan; maintain positive interdepartmental communications; and complete special projects as assigned by the Director of Sales & Marketing and Director of Group Sales.
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
Develop, actively solicit, and map group business accounts per defined territory.
Maintain a complete database of accounts in defined territories.
Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
Maintain customer relations, GSO relations, trade relations, industry relations and staff relations to the Hotel's benefit.
Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
ork closely with all departments such as Convention Services, Catering and Revenue Management departments to ensure that all details are communicated for to ensure a successful meeting experience.
Perform other tasks as needed or directed to ensure effective operation.
Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
Five or years or more related experience in sales work at a meetings/conventions Hotel.
Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
Participate in development training with Omni Hotels & Resorts.
Remain current with all pertinent computer software programs and equipment
Have working knowledge of all departments.
Participate in all sales meetings and business reviews.
Submit SMART Plans & Development Goals as well as Market Place Action Plans quarterly
Medicare Group Sales & Account Executive III
Job ID: CM-1028760 Description:
This position is responsible for continued and increased growth by selling group Medicare products including Medicare Advantage, Medicare Prescription Drug Plan (PDP) and Medicare Supplement products to new customers and ensuring renewal business of existing customers by understanding customer needs and providing customer support. This position builds relationships with internal commercial sales departments to partner on new business sales. Develops and executes consultant / broker and direct client sales presentations. This position handles the most complex groups and works with larger brokerage firms, may train and mentor staff, and assist with or lead special projects.
Must have valid, current State Insurance License.
4 years experience as health managed care sales or account executive
Thorough knowledge of products (HMO, PPO) processes and trends.
Knowledge of sales and account management methodologies.
Knowledge of managed care products, processes and trends.
Customer Service oriented.
Financial skills, analytical skills and detail oriented.
Ability and willingness to travel.
Skills to address customer needs and make sound decisions.
Interpersonal skills to build strong customer relations.
Leadership skills and project management skills.
Written and verbal communications skills; negotiation skills, and presentation skills.
Applicants must take and pass the HCSC Medicare Exam OR must be currently certified having passed the HCSC Medicare Exam to be considered for the position in accordance with federal regulations. Applicants who took the HCSC Medicare Exam and failed to become certified in the past year are not eligible to apply for this job in accordance with federal regulations.
PREFERRED JOB REQUIREMENTS:
Experience with Medicare products (including Medicare Advantage, Medicare Prescription Drug Plan (PDP) and Medicare Supplement products)
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Expertise Sales & Account Management Job Type Full-Time Regular Location TX - Richardson
Marketing Sales Major Group Assistant
Assists and supports marketing sales/service representatives, staff, and management to ensure accuracy of all data which enhances the delivery of health care products and the operation of the marketing office.
- 30% Coordinates proposals on accounts for fully insured and ASO financial arrangement groups based on the accounts plan design and anticipated needs of the groups. Ensures accuracy of all data submitted by sales representatives and/or service representatives.
- 30% Prepares/reviews all enrollment materials (packets, brochures, benefit booklets, etc.). Coordinates with sales representatives, service representatives, internal departments, and/or vendors to ensure accuracy of all materials. Assists/responds to needs of sales/marketing team for marketing materials/marketing support functions (reordering of enrollment materials, preparation of proposals, presentations, etc.).
- 20% Provides administrative support to marketing sales/service representatives, staff, and management to include typing, filing, and mass mailings. Prepares and distributes various internal/account specific reports (weekly, monthly, etc.). Maintains department calendars, makes travel arrangements, and all other administrative support duties as needed.
- 20% Receives telephone calls from sales/service representatives, underwriting, agents, members, etc. Answers questions regarding submitted proposals, new or renewal benefits, claims filing, billing, provider services, account concerns, etc.
- High School Diploma or equivalent
Required Work Experience:
- One year administrative/clerical support and/or customer service in an insurance environment.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail firstname.lastname@example.org or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
Sales Support-Geo Group
The Sales Support position supports the Sales team and provides customer service, general office administration and inventory management (including management of purchase orders, invoices, and stock). The ideal candidate will be assertive, self-motivated and highly detail-oriented with close attention to accuracy.
Enter, edit, invoice & rental sales orders.
Maintain sales orders (including: file creation, adding new customers and shipment tracking, manual work orders).
Handle non-freight vendor requests regarding payment status.
Assist Sales team with invoices, recaps, and resolving discrepancies.
Handle exceptions to month and year-end closing (accruals, running reports).
Determine why freight bills do not have generated accruals due to missing paperwork, etc.
1-3 years of Administration experience (construction industry experience preferred).
Excellent verbal and written communication skills.
Proficient with Microsoft Office (Word, PowerPoint, Excel, etc.)
Bachelor's degree preferred.
Skyline is an EEO/AA Employer - M/F/Disabled/Vet and provides a drug free workplace.
Director Of Group Sales
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.
Functions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
Education and Experience
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
4 year college degree.
Demonstrated skills in supervising a team.
Group sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
Functions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms.
Solicits, books and develops local group business.
Recommends booking goals for sales team members.
Develops and manages group sales revenue and operation budgets, and provides forecasting reports.
Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
Assists with selling, implementation and follow-through of group sales promotions.
Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.
Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
Manages the property's reactive and proactive group sales efforts.
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process.
Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Develops a close working relationship with operations to execute strategies at the hotel level.
Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.
Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel.
Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
Creates effective structures, processes, jobs and performance management systems are in place.
Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
Keeps an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
Supports tools and training resources to educate sales associates on winning catering solutions.
Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
Transfers functional knowledge and develops group sales skills of other discipline managers.
Shares responsibility for achieving group revenue goals, guest and associate satisfaction.
Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Group Sales Manager
The Delta Hunt Valley is looking for a dynamic Group Sales Manager to complete their team! Essential Job Functions:
Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
Must have at least 2 years prior experience in hotel/hospitality sales. Must have the ability to communicate in English.
Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
Ability to move throughout the hotel to conduct site inspections. Must have a comfortable working knowledge of basic computer usage, such as Microsoft Word, Excel, etc.
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