Harbor Master Job Description Sample

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.5 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 4,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Dock Assistant will assist with the day-to-day operations of the Encore Water Transportation dock, which include greeting and assisting arriving and departing water shuttle vessels and touch and go vessels, facilitating dock reservations, assisting guests on and off vessels, and maintaining safe, clean, and orderly conditions on Encore vessels and docks. Responsibilities include, but are not limited to: supporting the Encore Transportation department and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring an excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Follows all Encore Boston Harbor core values and property and department standards

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Work in coordination with the marine crew to ensure the safety of ferry passengers boarding/de-boarding at the dock.

• Provides hospitable guest service at all times, answering question in regards to Water Shuttle Schedule, the resort, or local attractions.

• Handles lines.

• Assists Vessel Crew with pulling gangway on and off vessel.

• Assists guests on and off vessels.

• Fills out shuttle and passenger count sheets.

• Helps to manage traffic in marina area and assists customers with docking boats.

• Cleans Encore boats and docks as needed or directed.

• Performs daily clerical work to prepare reservation log, water shuttle log and weather reports.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
18 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school or equivalent degree preferred.

Minimum of 2 years of maritime or yacht club experience preferred.

Customer Service experience is preferred.

Requires general computer skills and basic knowledge of Microsoft Office.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically loud. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

• Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).

• Regular, reliable, attendance is expected.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Job Description:

The Encore Boston Harbor Accounts Receivable Clerk will be responsible for ongoing coordination within the Wynn America Shared Services Accounts Receivable Department, processing and ensuring accuracy of receivables. This role is responsible for coordinating local accounts receivable functions and properly documenting accounts owed. This includes, but is not limited to: maintaining processes, adhering to internal schedules, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Adheres to all Encore Boston Harbor core values and property and department standards.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand.

• Produce timely and accurate invoicing.

• Review cash application making sure all cash receipts are applied properly.

• Make recommendations to improve quality of invoicing and collection procedures.

• Reporting of invoicing totals/aging totals/cash receipts/invoice adjustments.

• Make recommendations to improve quality of payment procedures and processes.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
18 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school or equivalent degree required.

Requires general computer skills and basic knowledge of Microsoft Office.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.5 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 4,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Kitchen Worker will be responsible for monitoring and maintaining cleanliness, sanitation and organization of assigned kitchen work areas to ensure they are properly cleaned and maintained.

JOB RESPONSIBILITIES:

• Adheres to all Encore Boston Harbor core values and property and department standards.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Provides professional service.

• Uses correct chemicals for designated items for cleaning and sanitizing various surfaces according to OSHA regulations and hotel requirements

• Operate and maintain various machines such as dish washing machines, garbage disposals, sinks, grills, broilers, pots, pans, utensils, compactors, balers and all other kitchen equipment and surfaces including the breakdown of machines

• Assists with the execution of preventative maintenance procedures and ensures they are properly conducted on the assigned shift

• Transports and empty garbage containers and all other debris from the kitchen area to designated dumpsters

• Provides outstanding customer service in a timely manner to both guests and fellow employees

• Maintains a hygienic kitchen, cleaning and sanitizing all work and food stations.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
18 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

ServSafe or equivalent certification preferred.

Education and/or Experience:

High school degree or equivalent preferred.

Minimum 1 year in food & beverage sanitation experience in a stewarding department preferred.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

Job Description:

ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.5 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 4,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Surveillance Specialist will be responsible for ongoing surveillance camera monitoring, review, and reporting. This position is responsible for protecting Company assets and performing surveillance duties to ensure State and Federal gaming laws and policies and procedures are being maintained in games, slots, cashiers, soft count rooms, and other property areas. Responsibilities include, but are not limited to: maintaining processes, supporting department team members, and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Observes and reports any and all gaming violations and/or thefts of property and ensure these are documented.

• Maintains strict confidentiality of all property related issues.

• Operates monitor room equipment, including basic computer functions.

• Participates in court actions relating to gaming violations.

• Learns all games in use on property and all procedures and cheating indicators of such games.

• Writes proper reports as needed.

• Reads and understands relevant Massachusetts Gaming regulations and Title 31 rules and laws.

• Responds to surveillance supervision and gaming commission requests.

• Responds to requests of all other departments when necessary.

• Maintains a neat and organized work area.

• Performs Player evaluations while furthering knowledge of surveillance operations.

• Attends training classes and seminars as directed.

• Maintains digital recordings and storage and document any system abnormalities or malfunctions in the tech log.

• Observes and identifies suspected cheaters and cheating techniques, and makes department management aware of the observations.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school or equivalent degree required. One year of video Surveillance experience or one year of previous gaming experience preferred.

Requires general computer skills and basic knowledge of Microsoft Office.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations with an emphasis on gaming payouts required. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is typically moderate. When on the casino floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Fountain Worker - Bru is responsible taking orders and preparing and serving coffee, tea, juices, and other non-alcoholic beverages and limited preparation food items to guests. Responsibilities include, but are not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Adheres to all Encore Boston Harbor core values and property and department standards.

• Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Keeps informed of all new developments within the department.

• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Takes guest orders and processes credit, cash, and room charge transactions.

• Makes and serves coffee, lattes, cappuccinos, teas, juices and other non-alcoholic beverages.

• Assists with collection and transportation of dirty or soiled glassware.

• Maintains a clean work area.

• Delivers beverage service of high standard and in accordance with departmental standards and procedures.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school degree or equivalent preferred.
1 year of barista or food service experience preferred.

Outstanding interpersonal skills as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Recruitment Information

Recruitment Number 219049

The immediate vacancy is located in Lahaina.

Note: The starting monthly salary is at the minimum rate of pay advertised above.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the Civil Service Hawaii State Government Jobs page of our website.

Duties Summary

Boating and Ocean Recreation Harbor Agents are responsible for operation and maintenance of harbors for light and medium draft vessels under the jurisdiction of the Department of Land and Natural Resources, small boat ramps; and the monitoring and permitting of recreational and commercial activity in the waters of the State of Hawaii. This responsibility includes waters designated as Ocean Recreation Management Areas (ORMA) as well as the ocean waters of the State from the high water mark out to three miles.

Harbor operation and maintenance duties include assigning berths; regulating movement of vessels in the harbor; providing for billing and collection of fees; enforcing traffic, boating and harbor regulations; inspecting boats; and inspecting and maintaining harbor facilities and equipment. In addition, positions oversee recreational and commercial ocean activities within the harbors and in waters surrounding the harbors out to three miles, to ensure compliance with State laws and rules, and address user conflicts. Examples of recreational and commercial ocean activities are surf contests, canoe regattas, tour boats, charter cruises, and commercial fishing charters.

Positions in this class level are one of two types:

1. Responsible for the operation and maintenance of one or several small boat harbors, boat ramps, and ocean waters of the State representing harbor and ocean activities which are operationally the least active and complex.
2. Responsible to operate and maintain the assigned harbors and/or boat ramps; and enforce compliance with laws and rules for recreational and commercial ocean activities in the waters near and surrounding the assigned harbors and/or boat ramps. Position reports to a higher level agent who has authority over and responsibility for the operation and maintenance of these areas.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Basic Education/Experience Requirement: One (1) year off full-time work experience requiring the ability to read and understand oral and written instructions; write simply and directly; and make simple arithmetic computations (addition, subtraction, multiplication and division). This requirement may also be met by possession of a high school diploma, or equivalent.

General Experience Requirement:

Applicants must have had progressively responsible experience of the type and quality described in the paragraph below.

Two (2) years of full-time work experience which involved meeting and dealing effectively with people in a person-to-person work relationship. Such experience must have demonstrated the ability to:

(1) establish and sustain positive relationships with people;

(2) elicit and provide pertinent information;

(3) read, understand and apply various rules and regulations;

(4) prepare clear and concise reports.

Examples of acceptable work experience include, but are not limited to: 1) Harbor agents who, in operating and maintaining a project or project area, establish and maintains continuing relationships with clients and users, applying various rules and regulations; and (2) professional, para-professional, or clerical workers and others who deal constantly with clients in eliciting and providing information and in providing advice/guidance. Such experience does not include providing general customer service to customers, vendors or co-workers.

License Required: Applicants must possess a valid driver's license at the time of appointment.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
8696:121815:03:AK

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.

In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Food Server – Catering & Banquets will be responsible for curating the overall guest experience, taking food/beverage orders, carrying out wine/beverage service, performing table maintenance, completing side work, maintaining health code standards, and providing excellent customer service for guests at casual dining outlets. This includes, but is not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Prepares mise en place before, during and after service.

• Assists with the preparation of tables, including linens, glassware, silverware and china.

• Prepares service stations and service equipment.

• Polishes glassware, silverware and china.

• Has the ability to speak at length with guests about the food and beverage selections, aiding their decision-making process.

• Can execute sequence of service in recognition of Encore Boston Harbor standards and expectations.

• When working in a team format, assumes a leadership role, delegating tasks always with the guest experience in mind.

• Attends and participates in daily briefings and other meetings as scheduled.

• Professionally handles consumption reports and communicates effectively to management.

• Assists fully in breakdown and reset of event facilities including front and back of house areas.

Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Must be able to obtain and maintain any licensing or active work cards required, including but not limited to an alcohol awareness card.

Education and/or Experience:

High school degree or equivalent preferred.

Minimum 1 years of food server experience and sanitation knowledge preferred.

Outstanding organizational and interpersonal skills as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to write instructions. Ability to present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the kitchen or restaurant floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Job Description:

ABOUT ENCORE BOSTON HARBOR

Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor Bus Person - Red 8 will be responsible for supporting guest service in a Food and Beverage environment. When appropriate, the Bus Person works in accordance with Servers and Food Runners in a supplemental role. Primary functions include setting, maintaining and clearing guest tables. The Bus Person also takes an active role in the guest experience through tasks such as bread service, water and non-alcoholic drink service, coffee and tea service, replacement of silverware between courses amongst other things. This includes, but is not limited to: fulfilling job responsibilities to support the department and maximizing opportunities for success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

JOB RESPONSIBILITIES:

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.

• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.

• Delivers and maintains a maximum level of property-wide service and satisfaction.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.

• Familiarizes with service standards for the restaurant, especially table setups, beverage service and pre-busing of tables.

• Cleans and resets tables in accordance with established procedures and sanitation guidelines.

• Polishes glassware, silverware and china.

• Stocks all mise en place before, during and after service to ensure that the service team has all the tools necessary to fulfill their roles.

• Performs immediate cleaning function of restaurant, floors, carpet and service stations during business hours and when in the interest of preserving the guest experience.

• Monitors and ensures cleanliness of all place settings, tabletops, seats and floor.

• Leaves money or guest checks on tables.

• Performs customer service duties as assigned such as bread service, water and non-alcoholic drink service, coffee and tea service, replacement of silverware between courses amongst other things. Communicates with host/hostess for seating needs and any guest service issues.

• Performs various stock supply duties to maintain par levels of all equipment and dining supplies.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

ServSafe or equivalent certificate required.

Education and/or Experience:

High school degree or equivalent preferred.

Minimum 1 year of bussing experience preferred.

Outstanding organizational and interpersonal skills as well as excellent attention to detail.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to write instructions. Ability to present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.

Job Description:

ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.

Encore Boston Harbor is currently under construction with resort opening anticipated June 2019. Once open, Encore Boston Harbor will employ over 5,000 team members. We invite you to apply to be a member of the founding Encore Boston Harbor team.

The Encore Boston Harbor – Casino Cage Cashier is responsible for chip, ticket, cash and check transactions in the casino cage. Other responsibilities include balancing of various bank drawers within the Cage area, maintaining accuracy throughout all phases of the balancing process, and maintaining confidentiality of casino cage transactions.

This job description is also suitable for Poker Cage Cashier and Satellite Cashier Positions

JOB RESPONSIBILITIES:

• Adheres to all Encore Boston Harbor core values and property and department standards.

• Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.

• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.

• Follows all applicable internal policies, federal and state laws, rules, regulations and property-wide controls.

• Delivers and maintains a maximum level of service.

• Contributes to company-wide communication and best practices.

• Keeps informed of all new developments within the department.

• Balances assigned bank accurately.

• Cashes chips and gaming tokens into money for guests, in a courteous, timely manner.

• Cashes personal checks and travelers checks for currency.

• Redeems foreign currency, computing accurate exchange rates for the various currency received.

• Processes marker buy-back transactions, providing quality service to each guest.

• Follows proper procedures pertaining to sale and payout of tickets.

• Assists other cashiers as needed.

• Performs duties and functions that pertains to the transactions of the cage that they are scheduled to work in.

• Redeem slot machine payout tickets, TITO, vouchers for cash, or cash equivalent.

• Performs patron account transactions (i.e., safe keeping, front money deposits, and withdrawals).

• Check cashing, marker issuance, redemptions and consolidations.

• Balances banks and brings it back to the impress amount at completion of the shift.

• Prepares table/cage fills and receives table/cage credits.

• Handles chip transfers between front windows, chip banks and Main Bank.

• Handles all types of transfers between cages and follows processes to complete the transfer.

• Works with safety as a priority, and follows department and company safety standards.

• Maintains relevant knowledge of industry through continuing education and training.

• Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:
21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High school degree or equivalent required. Casino or cash handling is a plus but not required.

Basic computer skills and knowledge of Microsoft Office, preferred.

Outstanding organizational and interpersonal skills, as well as excellent attention to detail.

Customer Service Based individuals

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand for long periods of time. As well as walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, to climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the casino floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

• Reliable, consistent, and punctual attendance is required.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.