Harp Regulator Job Description Sample
Senior Director, Regulator & Contract Management
It's Time For A Change…Your Future Evolves Here
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference in everything from scrubs to jeans.
Are we growing? Absolutely—Are we recognized? Definitely. We have been named one of "Becker's 150 Great Places to Work in Healthcare" in 2016 and 2017, and one of the "50 Great Places to Work" in 2017 by Washingtonian, and our CEO was number one on Glassdoor's 2015 Highest-Rated CEOs for Small and Medium Companies. If you're looking for a place where your work can be personally and professionally rewarding, don't just join a company with a mission. Join a mission with a company behind it.
What You'll Be Doing:
This position is responsible for management of Florida State Regulator relationship management and ongoing compliance of state contracts for the Medicaid business. This position is responsible for the day-to-day management of advice to Florida Market Leadership and operational areas on regulator, legislative, contract SLA management, risk management, and policy matters. The Senior Director, Regulator & Contract Management also performs functions including but not limited to managing interactions with state regulators/Evolent/clients, establishing policies and procedures to ensure the organization's full compliance with all applicable state, federal, and local government rules and regulatory requirements; contractual requirements; and licensing of business operations. The professional we select for this important role will maintain contract and regulatory compliance as an essential part of our business strategy to operate as effectively as possible.
Manages day-to-day operational aspects and scope of Regulatory Affairs projects; effectively communicates project expectations to team members in a timely and clear fashion; delegates tasks and responsibilities to appropriate personnel; and sets and continually manages project expectations, schedules, and deadlines.
Manages regulatory filings and responses to regulatory agencies.
Leads process for interactions across the state (Question and Answer, follow-up requests, etc) between state regulatory agency to client health plans and facilitates resolution of those requests with Evolent subject matter experts and client experts.
Assists Compliance and the health plan leadership team with the development, implementation, and revision of all Company policies, procedures, documents, and forms related to the general operation of the Company, as well as the Company's health plan compliance program.
Assesses, communicates and ensures associates' understanding of state and federal regulations, legislation, and AHCA and CMS contract requirements and provides guidance and support of implementation of legislative and regulatory requirements.
Researches emerging, new, and existing regulations; industry standards; and regulatory movements that impact the Company's ability to operate or pose risk of non-compliance.
Establishes operational strategies, establishes critical measurements, resolves problems, and recommends and implements change to ensure compliance with internal and external requirements.
Tracks and monitors the completion of all required reports, forms, and filings to ensure accurate and timely submission to the appropriate regulatory authority.
Ensures compliance with contractual requirements; internal policies and procedures; and federal, state, and local government rules and regulations.
Develops and implements an audit plan to ensure adequate management and control processes and to maintain accuracy and quality of all insurance functions.
Reviews and provides input on all form filings and community outreach materials prior to submission to the applicable regulatory agency.
Conducts or directs the internal investigation of compliance issues and maintains records of compliance activities, including complaints or investigations.
The Experience You'll Need (Required):
Bachelor's degree and 10-15 years of experience.
At least 10 years of professional experience in the healthcare industry preferably in a health plan or health system environment.
Experience with and knowledge of Florida health insurance regulation.
Experience interacting with state regulators and managing ongoing relationships.
Experience in fraud and abuse detection desired.
Ability to research legal, regulatory, and contractual documents for interpretive purposes.
Ability to manage multiple constituents, internal and external, to drive contract compliance and ongoing relationships between clients and regulators.
Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Health Homes Harp Care Manager
Position Title: Care Manager (Health Homes HARP)
Reports To: Program Manager
Provide comprehensive care management, care coordination, and health promotion to Medicaid enrolled persons with the goal of reducing unnecessary hospitalizations, decreasing emergency room visits, and improving health outcomes. Conduct Health Home outreach activities, as assigned/applicable.
Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by HIPAA and the HIV Confidentiality Law.
Conduct intakes, comprehensive assessments, and reassessments in order to identify health care, mental health, chemical dependency and social service needs.
Develop comprehensive, measureable, goal-oriented care plans in collaboration with an interdisciplinary team of external and internal providers. Maintain regular contact with interdisciplinary team of Health Home network providers identified in clients care plan. Act as team leader for the clients care coordination activities. Conduct case conferences on a regular basis.
Refer clients to services including but not limited to medical care, mental health and substance abuse treatment, entitlements and housing. Advocate for and assist clients in accessing and maintaining these services. Provide crisis intervention and updates on the clients crisis situation to the interdisciplinary team. Conduct home and field visits, as needed. Escort clients to appointments as needed to ensure adherence to treatment.
Conduct Health Home outreach as assigned.
Track patient medical appointments, labs and other activities required to maintain the clients health. As applicable, utilize health information technology to coordinate care. Coordinate all hospital discharges with hospital or acute care providers to ensure implementation of the discharge plan, and follow-up on recommendations from the ER, hospital or acute care facility.
Provide referrals for appropriate services for family members and collaterals in conjunction with clients care plan. Complete all tasks and documentation by required deadlines.
Provide information to clients about disease management, medications and treatment adherence, psychosocial issues and harm reduction education.
Incorporate the Transtheoretical Model of Behavior Change, as applicable, into all aspect of programming.
Perform other duties as assigned.
Bachelor's Degree in Social Work or related discipline with two years experience working with persons with HIV/AIDS, a history of mental illness, homelessness, chemical dependency, chronic medical conditions, and/or other populations of persons in need
Must have a valid, unrestricted drivers license and independent means of transportation for frequent travel throughout catchment area
Knowledge, Skills and Abilities Required:
Strong computer skills. Experience working with electronic medical records and/or health information exchanges (e.g. HIXNY) preferred.
Familiarity with and sensitivity to specialized needs of people with HIV, chemical dependency and mental health issues, people of color, homeless individuals, gay, lesbian and transgender individuals.
Ability to provide clients with appropriate HIV/AIDS and chronic disease information.
Familiarity with and ability to access community resources and services.
Strong communication skills, including verbal ability, writing style and active listening skills.
Attention to detail; strong organizational skills including time management and ability to prioritize.
Ability to work as a member of a team, delegating and coordinating efforts within health home provider network Ability to provide strength-based, client-centered, proactive care management.
Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth.
Team Elmer's seeks to fill several openings for Traffic Regulators in Traverse City, MI for the 2018 Spring season. This position will direct traffic for road construction crews and are responsible to protect the lives of our customers, motorists, fellow employees and themselves on the roadway. Traffic regulators hold a paddle with "Stop" on one side and "Slow" on the other which they use to help indicate to motorists to slow down, stop and pass through the work zone. Traffic Regulators often work in conjunction with other Traffic Regulators. At times, they will use the assistance of two-way radios, orange barrels, cones, vehicle placement, and other devices which they position alongside the roadway.
Duties and Responsibilities:
Maintain a consistent and unrelenting focus on safety throughout all job functions.
Manage day to day work zone set up, maintenance and tear down meeting or exceeding customer, state and company expectations
Lift, carry, place and assemble traffic control signs in the proper order to manage work zone traffic. (Lifting may be up to 50 lbs., several times a day)
Follow company and state guidelines for effective, safe well managed work zones.
Develop superior knowledge of Work Zone Setup and Design and Professional Traffic Regulating responsibilities.
Provide the highest level of customer service to all customers. This includes on-time arrival and well managed work zones.
Follow all company, DOT, OSHA, and MiOSHA safety rules.
Use PPE while on jobsite e.g. hard hat, safety glasses, ear protection, high visibility vest, steel toe boots, pants, and gloves.
Other duties as assigned.
"The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position."
Valid Driver's license. Ability to get Chauffer's license within first 30 days of hire.
Clean driving record for past 5 years
Ability to pass pre-employment physical and drug screen
High School Diploma or GED preferred
Ability and willingness to learn and understand your role on the team.
Ability to work long hours standing and perform repetitive lifting, carrying, climbing, and walking. Repetitive lifting could be 50 or more pounds at any one time.
Ability to be flexible and work long hours (10 hours a day at times) and 5-6 days a week in all environmental conditions.
Good work ethic, punctuality and alertness.
Ability to follow all company, DOT, OSHA, and MiOSHA safety rules.
A competitive hourly rate and full benefits package is available.Benefits Package:
Company supported wellness program
Medical/Dental Insurance coverage, no cost, if participating in the wellness program and wellness eligible.
401K with employer match of contribution (50% on the first 10% of employee contribution)
Company provided safety, skill development and leadership training opportunities
Paid Time Off after 1 year of service
Life Insurance-company provided
Applications Engineer - Voltage Regulator (Will Consider Recent College Grad)
Division: Energy Management
Business Unit: Distribution Transformer
Requisition Number: 223229
Primary Location: United States-Mississippi-Richland
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: Bachelor's Degree
Travel Required: 50%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight Divisions: Power and Gas, Power Generation Services, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, and Financial Services.
With power chain management from creation to consumption, and over half a dozen manufacturing hubs here in the U.S., Siemens Energy Management provides technologies for the economic, reliable, and intelligent transmission and distribution of electrical power. From smart grid and energy automation technology, to power supply for industrial plants and high-voltage transmission systems, Siemens is providing intelligent technologies to a diverse clientele.
For more information, please visit: https://www.siemens.com/us/en/home/company/about/businesses/energy_management.html
Siemens Richland, MS is looking for an Application Engineer for their voltage regulator product line. This person will review customer bid requests (rfqs, rfps) and specifications. Develop and submit technical as well as commercial proposals for voltage regulator product line to the US & International markets in close coordination with Sales channels and Engineering.
Able to manage and communicate among different functional groups for the flawless execution of orders. Provide pre-sales and post-sales support which include but not limited to technical clarifications, product presentation and customer trainings. Applicants must have ability to travel to support Sales Team / Technical support needs at customer Sites in North America and International locations.
Required Knowledge/Skills, Education, and Experience
1.Bachelor's Degree, Computer / Electrical Engineering preferred, other engineering degrees.
2.Will be considered having applicable experience in power industry with transformer product line, power management software, protection systems, low/medium/ high voltage products or electrical substation.
3.Excellent oral & written skills.
4.Strong team orientation.
5.Ability to travel 50% of the time domestically.
Preferred Knowledge/Skills, Education, and Experience
Knowledge of the US electrical transmission or distribution systems and standards a plus.
Solid business acumen.
Self-motivated to produce high quality results within the time allocated, with limited supervision.
Good understanding of operating systems and micro controller (ARM / TI) etc.
Advanced user of MS Word, Excel, Adobe Acrobat and Access.
Knowledge of C language, RTOS, linux based system is a plus
Experience in using electronic lab equipment e.g. multimeter, oscilloscope
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Why Siemens? In addition to an incredible career opportunity, we offer:
A competitive base salary
Excellent health/vision/dental plans, matching 401K, life insurance and 3 weeks of PTO to start.
Extensive training along with career development.
We aim to hire top talent and arm them with the opportunity to make top dollar. Siemens is a great place to have a career in a growing business. We are proud that when people join Siemens, they rarely leave, as shown with our low turnover.
Traffic Control Regulator
The Traffic Control Regulator (TCR) is responsible for regulating road traffic on job sites to ensure employee and citizen safety as well as project productivity. This position reports to the Foreman and is a key member of the worksite crew.
Regulate road traffic on job sites to ensure employee and citizen safety as well as project productivity
Ensure required tools are clean and in good working condition for the day
Set-up, maintain, and remove signs, arrow boards, cones and/or barrels around worksite
Act as a key contributor in the safety culture by ensuring compliance with company safety policies and procedures
Determine when cross streets can be opened and direct traffic accordingly
Ensure all traffic equipment is stowed away safey and securely at the end of each work day
Make sure trash is disposed of properly each day
Clean and maintain vehicles as needed
Knowledge, Skills and Abilities
Must demonstrate strong teamwork skills
Ability to effectively communicate (verbal and written communication) with management, staff and outside entities as well as follow verbal and written instructions in English
Safety consciousness, including willingness to wear all required PPE (hard hat, safety vest, work boots, hearing and eye protection)
Knowledge of construction principles, techniques and procedures strongly preferred
Experience, Education and Other Requirements
Must have a high school diploma or equivalent
Willingness and ability to travel and work overtime, when needed
Must possess a valid driver's license
Chauffeur's License preferred, or willingness to obtain one
Must pass a criminal background check, routine physical and drug screen
Must take and pass the MDOT traffic control regulators class and become certified
Physical Requirements Include: Ability to safely walk long distances, stand for extended periods, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, see and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in a variety of work environments including, outdoors in a variety of weather conditions as well as in and around mobile equipment, noise, dust and traffic.
Pavement Maintenance Systems, LLC is an equal opportunity employer and offers competitive compensation and benefits packages based on the candidate's education and experience.
Gas Pressure Regulator Technician
General Summary Benefits Supplemental Questions
The starting hiring range is $15.50 to $28.80 an hour. (Application deadline has been extended from 08/11/17 to Open Until Filled.)
Performs difficult skilled work in the installation and relocation of gas regulators and related devices. Does related work as required.
Work is performed under the supervision of the Utilities Operations Supervisor.
Essential Responsibilities and Duties:
Repairs, restores, tests, sets, and installs gas pressure regulators and devices.
Maintains high and low pressure gas line valves and regulators and maintains related records;
Checks gas pressure readings at low pressure spots in system.
Maintains inventory of regulators and regulator parts.
Makes high pressure taps on gas lines;
Performs annual patrolling of main feeder lines between gate stations; checks all meter setups on line for leaks, regulator pressures, or servicing and maintains records; assists with yearly cleanup of right-of-way of line;
Collects correction factors for metering;
Installs and relocates gas meter sets, domestic and commercial meters and regulators;
Draws sketches of gas main and service connections;
Prepares work order forms and related documentation for repairs.
Performs quarterly and yearly inspections on key valves, regulator stations, and mains on structure.
Records all new or discontinued high pressure meter setups and records.
Checks emergency gas leaks.
Performs housepiping and meter moves on an as-needed basis.
Inspects utility line construction projects, installations, testing, and backfill;
Keeps daily records and prepares reports;
Enforces safety standards and policies;
Performs related tasks as required.
High school diploma or GED required.
Minimum of 3 years of experience in gas service maintenance.
Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. (To view our driving eligibility requirements, go to the 'About City Jobs' section of our FAQs on the HR webpage).
Requires the ability to obtain a CDL within 6 months of hire.
Must be certified under the DOT Operator Qualification program for appropriate covered tasks including use of Combustible Gas Indicator and flame pack.
Must be certified for plastic pipe fusion and Mueller Tapping Equipment operation.
Thorough knowledge of the safe methods and practices used when working with gas line, high pressure meters and related devices; thorough knowledge of the equipment and materials used in gas work; skill in the use of the specialized tools and equipment used in gas pipe fitting; ability to investigate, locate and repair gas leaks; ability to properly supervise subordinate mechanics and helpers; ability to deal courteously and effectively with the public; ability to follow written and oral instruction; ability to prepare and maintain detailed records and reports.
Physical Conditions & Work Contacts:
Position requires willingness and ability to be on standby for emergency calls on nights and weekends on a rotating basis.
Position may require employees to work a flexible schedule including evenings and weekends.
Requires the ability to perform strenuous manual labor, often under unfavorable conditions, including considerable walking, lifting, stooping and carrying.
This position in the Public Utilities Department is subject to emergency and stand by call and is subject to federal DOT drug and alcohol testing regulations.
Location: Lansing, MI, US, 48906
Company: Michigan Paving and Materials
Postal/Zip Code: 48906
Michigan Paving and Materials, a vertically integrated Oldcastle Inc. company, energetically drives to continually be a leader in our markets in quality construction materials and value added services by employing innovative techniques and customer-centric practices. We believe that our employees are the reason for our success and we focus on their development and advancement opportunities as well as attracting new talent to our organization. We encourage you to learn more by visiting www.michiganpaving.com, www.stoneco.net or our parent company at www.oldcastle.com.
A vital part of the paving crew, traffic regulator personnel ensure the safety of the crew and the public traveling around the work zone.
Employee will implement proper control of traffic for safe movement and protection of road crew and the public.
Employee to be certified per MDOT and ATSAA. Training provided
Must partner with other crewmembers to set up and provide traffic control to plan specifications as instructed by Traffic Control Supervisor and/or Crew Foreman to insure daily schedules/estimates are met.
Attendance required to ensure crew is able to operate at safe and normal efficiency level.
Physical ability to move traffic control equipment, stand and walk under temperature extremes and for extended hours of time. Normal shift is 8-12 hours.
Attitude/cooperation: always maintaining courteous and professional manner with co-workers, customers and public.
Ability to be flexible with last minute schedule changes, location changes and time of shift changes. Overtime work required. Night work may be required.
Must be properly trained and able to implement flagging techniques, properly clothed, proper PPE, alert, good eyesight, quick reflexes, promote good public relations and have a thorough understanding of the work zone.
May perform other related traffic control duties, such as, installing, setting in place, repairing traffic devices and erecting signs.
Employee expected to adhere to all Company Safety and Human Resource policies.
Education and/or Experience:
High school diploma or GED
Able to physically withstand labor and long hours associated with heavy highway construction.
Ability to lift up to 50 lbs with or without assistance
May be required to use power and/or hand tools needed to complete jobs within specifications.
Walking and standing occupy most of the work day.
Must be able to adapt and work in extreme weather temperatures.
Job requires the following motions: bending, hammering, stooping, pushing, pulling, squatting, throwing, standing and walking.
Requires riding to and from job sites.
Miscellaneous: Michigan Paving & Materials Co. and its managers/supervisors have the right to modify, add or remove above duties/responsibilities in order to fulfill the company needs.
What Oldcastle Offers You
A culture that values opportunity for growth, development and internal promotion
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
Oldcastle has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today!
Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family!
Join our Talent Community to receive an email newsletter with hot jobs & career advice. Follow Oldcastle Careers on Facebook, Twitter, Instagram, Google+, Pinterest, WordPress (Career Blog) and LinkedIn!
Michigan Paving and Materials is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Michigan Paving and Materials is part of the Oldcastlecareers™ network.
Nearest Major Market: Lansing
Health Homes Harp Care Manager
Provide comprehensive care management, care coordination, and health promotion to Medicaid enrolled persons with the goal of reducing unnecessary hospitalizations, decreasing emergency room visits, and improving health outcomes.
Observe and abide by HIPAA and the HIV Confidentiality Law.
Conduct intakes, comprehensive health assessments, and reassessments to identify health care, mental health, chemical dependency and social service needs.
Develop comprehensive, measurable, goal-oriented care plans in collaboration with an interdisciplinary team of external and internal providers. Maintain regular contact with interdisciplinary team of Health Home at Risk network providers identified in client's care plan. Act as team leader for the client's care coordination activities, and conduct case conferences on a regular basis.
Refer clients to services including but not limited to mental health and substance abuse treatment, entitlements and housing. Advocate for and assist clients in accessing and maintaining these services. Provide crisis intervention, and updates on the client's crisis situation to the interdisciplinary team. Conduct home and field visits as needed.
Track patient medical appointments, labs and, other activities required to maintain the client's health. Utilize health information technology, as applicable, to coordinate care. Coordinate all hospital discharges with hospital or acute care providers, and follow-up on recommendations from the ER, hospital, or acute care facility.
Provide referrals, for appropriate services for family members and collaterals in conjunction with clients care plan.
Provide information to clients about disease management, medications and treatment adherence, psychosocial issues and harm reduction education.
Incorporate the Transtheoretical Model of Behavior Change, as applicable.
Bachelor's Degree in Social Work, Human Services or related discipline with two years experience working with persons with chronic medical conditions, HIV/AIDS, mental illness, homelessness, chemical dependency, and/or other populations of persons in need.
Ability to work as a member of a team, delegating and coordinating efforts within Health Home provider network. Ability to provide strength-based, client-centered, proactive care management.
Strong computer skills. Experience working with electronic medical records and/or health information exchanges (e.g. HIXNY) preferred.
Strong communication (verbal, written, and active listening) skills.
Attention to detail, strong organizational and time management skills.
Must have a valid, unrestricted driver's license and independent means of transportation for frequent travel.
Spanish language skills a plus.
Senior Government Program Pharmacy Specialist (Pharmacist)
This position will focus on drug utilization review for NY Medicaid HARP (Health And Recovery Plans) program. In addition, there will be crossover into key components of NY Medicaid which may include restricted recipient program, new carve-ins, implementation of changes in existing regulations or new state/federal requirements, supporting audits, and responding to NY DOH inquiries. There will be heavy exposure to managed care pharmacy from a regulatory/compliance perspective.
Monitors, analyzes, and reports on utilization of psychotropic medications to quarterly Behavioral Health Subcommittee Meetings and P&T meet
Reports on the outcomes of targeted behavioral health interventions by cost, drug class, or intervention type to Behavioral Health Subcommittee Meetings and P&T meetings
Reviews clinical profile of select Health and Recovery Plan (HARP) members during weekly rounds
Responds to case managers medication and benefit related questions
Develops and maintains oversight of clinical programs related to behavioral health
Performs Comprehensive Medication Reviews (CMR) for Medicare members as part of the Medication Therapy Management (MTM) Program as scheduled
Reviews medications for presentation at quarterly P&T meetings as requested
Assesses Medicaid members pharmacy claims for potential fraud, waste, or abuse as part of the Restricted Recipient Program
Participates in various cost-saving initiatives concerning member and provider behavior for government programs
Ensures plan compliance with state mandates related to behavior health and substance use disorder
Ability and willingness to assume responsibilities and tasks as needed
Thoroughness in approach to the task
Complete knowledge of the task
Ability to discuss and promote proposed goals
Ability to recognize areas where change is needed for improvement of department functions
Doctor of Pharmacy degree or Masters in Pharmacy from an accredited school of pharmacy with clinical and drug information experience
Registered Pharmacist: New York State pharmacy license
Residency or 5 years' clinical experience preferred
Hospital or managed care experience preferred
Understanding of the NYS HARP program
Knowledge of pharmaceuticals and disease states to provide advice and consultation to providers and members, and recommend changes to the formulary
Possess research and analytical skills sufficient to provide problem resolution and consultation to providers
Excellent verbal and written communication skills sufficient to prepare own correspondence and interact with members and providers in provision of advice and guidelines
Company Statement:Careers at EmblemHealth: For nine decades, EmblemHealth has been making quality health care accessible and affordable for New Yorkers, and helping to make life better in the communities we serve. Our employees are proud of that legacy and want to make health care better for everyone. Here we inspire success while helping employees build meaningful careers. We offer competitive health and welfare benefits, retirement benefits, and incentive pay plans. Join us for a rewarding experience.EEOC Statement:We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.
Housekeeping Special Projects Lead
The Housekeeping Special Projects Lead performs specialized cleaning tasks as well as special projects related to deep cleaning; and periodic maintenance and improvement of guest rooms, guest hallways, and back-of-house areas. This position will be proficient in using various types of equipment, chemicals and techniques to accomplish deep cleaning tasks. The Housekeeping Special Projects Lead maintains the physical appearance and cleanliness of guest rooms, guest corridors, service stairwells, service/guest elevator landings to ensure optimum property presentation. This also includes details normally associated with the Utility Porter function such as: lights & repair, deep cleaning, chemicals & supplies, drapery, and trash. This position moves & transports guest room furniture as required for deep cleaning and/or replacement and repair purposes. Ensures that the highest standards of cleanliness, safety and guest satisfaction are maintained. To be successful in this role, the Team Member must be a rresults oriented, hands-on professional with the ability to deal effectively and interact well with guests and fellow Team Members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Organize and lead special projects and work assignments, while coordinating same activities with other Housekeeping Team Members and other departments.
Plan, organize, and track special projects and deep cleaning activities to maximize effectiveness of tasks.
Perform all Utility Porter functions as required such as: lights and minor repairs; spot cleaning and extraction of carpets and upholstery; strip, wax, and buff service; deep clean guest room furnishings including walls; move furniture and equipment; clean mirrors, windows, pictures and frames; clean vents and covers on HVAC units; clean and dust lamps, chandeliers, sconces, harps and bulbs, including vacuuming shades; vacuum/dust tops of curtain rods; and Biohazard cleanup as required.
Clean behind guest furniture (vacuuming, edging and baseboards). Furniture to be moved and cleaned include (but not limited to): beds, desks, nightstands, dressers, sofas, chairs, refrigerators and microwaves.
Use specialized equipment and techniques to clean drapery and sheers.
Perform detailed specialized cleaning in guest bathrooms through use of equipment (steamer, etc.), chemicals, and techniques to remove stains, dust and mineral deposits of shower surfaces and fixtures, sink surfaces and fixtures, toilets, bathroom light fixtures, vents, tile and grout, mirrors and walls.
Grasp, bend, and lift (up to 4 ft.) items weighing up to 50 lbs. (100 lbs. plus, occasionally) and carry, or otherwise move supplies, weighing up to 50 lbs. (100 lbs. plus, occasionally) on a regular basis.
Walk/stand, sit, bend (at neck & waist), twist (at the waist), stoop, climb, kneel, and/or reach (above and below shoulder level) as needed, or for duration of shift, walking 3-6 hours during an 8-hour shift. Simple/power grasping and repetitive use of hands are needed to accomplish essential functions.
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment. Reporting and communication of equipment needs to Housekeeping management.
Other duties as assigned.
Individual must have a track record of performing each essential responsibility satisfactorily.
Possesses the ability to speak and understand the English language in order to communicate with guests, supervisors and fellow Team Members.
Knowledgeable and proficient in all Housekeeping equipment, chemicals, and techniques.
Knowledge of OSHA and safety standards within Housekeeping department.
Uphold the highest standards of cleanliness, safety, and conduct.
Must be able to listen and respond to guest inquiries in a positive and professional manner.
Must be able to provide clear direction, instruction and guidance to Team Members and guests.
Minimum 1-2 years of experience in a Housekeeping Utility Porter position preferred. Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities.
Must be a minimum of 18 years of age. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, Team Members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.
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