Hearing Officer Job Description Sample
Choosing a career with ECMC Group means joining a nonprofit corporation with a mission to help students succeed. With a vibrant mission and values, great benefits, and strong community involvement, ECMC Group companies are an ideal team to join.
Under general direction, performs all aspects of the Administrative Wage Garnishment (AWG) hearings function including tracking hearings, reviewing hearings, conducting hearings, analyzing documents received, making sound decisions on whether a borrower can be garnished and writing Final Decisions for all hearings assigned. AWG Hearing Officers generate an average of 12-16 hearing Final Decisions per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Tracks hearings received through the AWG database and PC based calendar
Maintains communication with borrowers, guaranty agencies, and collection agencies regarding AWG Hearings
Conducts written, telephonic, and in person AWG Hearings between guaranty and collection agencies and borrowers
Analyzes oral and written documentation received from both agencies and borrowers, concerning the borrower's dispute(s) to the garnishment of their wages. Disputes considered include hardship, false certification, disability, bankruptcy, balance, fraud, and other issues.
Generates Final Hearing Decision after thoroughly reviewing all documents with recommendation on whether the borrower can be garnished and if so, at what percent of the borrower's disposable income.
Maintains clear, concise, and accurate documentation of all contacts made and all information received
Maintains current and accurate knowledge of laws and regulations governing student loans including AWG procedures, lender and guaranty agency due diligence requirements, Federal Fair Debt Collection Practices Act, and applicable bankruptcy laws
Performs various routine departmental functions including keying new hearings into the AWG database, preparing file folders for new hearings, generating letters to external customers, preparing daily departmental mailings, making routine updates to the AWG database, and reconciling and distributing daily and monthly reports to both internal and external customers
Complies with all ECMC Group Policies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
- High School or GED
- 2+ years general student loan experience
Experience in student loan collections or general litigation process
KNOWLEDGE, SKILLS and ABILITIES
Solid written and verbal communication skills
Solid analytical research skills
Basic knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office
Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards
Solid knowledge of the laws and regulations governing student loan and the AWG process
Demonstrated ability to make sound, quick decisions
Ability to manage conflicting priorities and handle multiple tasks/projects concurrently
Ability to effectively organize, plan, control and prioritize work/projects. Efficiently manages resources and understands work/project scope, key players, urgency, inherent risks and business benefits.
Ability to consistently carry out job responsibilities
Ability to clearly and effectively convey information to individuals or groups. This includes the ability to choose the appropriate method or methods of communication
Ability to anticipate, understand and manage customer expectations and consistent delivery of services
Reports to (title only) – Mgr Bankruptcy
Direct Reports (titles reporting to this position) – N/A
Contacts (significant internal/external) – Borrowers
Office: Work is normally performed in a typical interior/office environment that requires normal safety precautions (such as in typical office or administrative work).
Sedentary work: Job involves sitting most of the time; walking, lifting, bending, standing etc. may be minimally required
Rarely if at all – less 10% of the time.
ADDITIONAL PERTINENT INFORMATION:
Required to work normal hours to successfully perform the job responsibilities
May need to work nights and weekends to complete assignments
Frequently subjected to interruptions, multiple calls and inquiries
Work in office location or in a home office environment
The noise level in the work environment is usually quiet to moderate
Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.
If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.
Location: Onsite at Hennepin County Office (NOT REMOTE)
Primary Responsibilities/Tasks (include but are not limited to):
Gathers and researches patient's medical, vocational, and cogitative skills
Attend hearings at the Office of Hearings and Appeals and advocate for the patient
Requests Medical Records from Hospitals/Offices/Physicians/Etc prior to hearing
Following up to confirm records have been received and processed
Conducts phone calls with patients/applicants as well as SSA/OHO/ODAR.
Required Knowledge, Skills and Abilities:
Past professional experience working in Legal Aid or as a paralegal or DDS Hearings Officer preferred
Significant understanding of the hearings process.
Ability to apply knowledge of federal and state programs to benefit coverage for the client.
Ability to apply standards of medical vocational determination of disability required.
Strong communication skills (verbal & written); demonstrated experience working with people of various educational and socioeconomic backgrounds (healthcare setting preferred), experience communicating with government caseworkers and/or attorneys.
Strong organization skills – ability to prioritize, plan, and follow tasks through to completion without direct supervision.
Computer skills, including word processing, required.
Reliable transportation required.
Medical hearings experience
Social Work or Advocacy experience
- 4- Year college degree required; some law school preferred or paralegal education.
- driving to hearings
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Commitment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Texas A&M University
University Risk And Compliance
Proposed Minimum Salary
College Station, Texas
What we believe
Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values.
Who we are
Texas A&M University relies on all faculty, staff, and students to be knowledgeable of compliance obligations and the ethical behavior associated with their respective roles. The Office of Risk, Ethics, and Compliance (OREC) provides leadership and university-wide services that strengthen accountability, mitigate significant risks, and reduce the consequences of non-compliance with federal and state laws. To learn more, please visit our website at: https://urc.tamu.edu/
What we want
The Hearing Officer, under general direction, is responsible for conducting hearings related to violations of Student Conduct Code and University policy violations, including those related to Title IX, Title VII, and other Civil Rights laws. We need an individual who subscribes to and supports our commitment as stated above. The ideal candidate has the ability to work independently, remain impartial and objective in decision making while working multiple cases at one time. If this sounds exciting to you and you enjoy multi-tasking, have exceptional attention to detail with excellent organizational skills, we invite you to apply to be considered for this opportunity.
Required Education and Experience:
Bachelor's degree in law, higher education, student development, or related field or equivalent combination of education and experience.
Four years' experience presiding over administrative, regulatory, criminal or legal proceedings.
Required Knowledge, Skills, and Abilities:
Knowledge of federal and state employment law and Civil Rights statues, including Title IX and VAWA.
Skill in actively listening to the statements of parties and witnesses involved in hearing, evaluating evidence, and judging relevance and credibility.
Ability to make decisions and issue sanctions, adjusting as necessary based on mitigating or aggravating factors.
Skill in office suite applications. Skill or ability to learn case management software and information management systems.
Demonstrated strong organizational and time management abilities.
Ability to work under pressure, coordinate multiple priorities, and meet strict deadlines.
Ability to work effectively on a team or individually.
Ability to learn and understand laws, policies and procedures and interpret processes.
Ability to effectively communicate.
Ability to act with courtesy and to establish and maintain effective working relationships. Ability to keep order during an administrative hearing.
Ability to multi-task and work cooperatively with others.
Other Requirements or Other Factors:
- This position must maintain knowledge of Texas A&M Student Conduct Code and Student Rules, System Regulations, and University policies and demonstrate knowledge of federal and state employment and Civil Rights Laws, including Title IX and the Violence Against Women Act, as well as demonstrate a commitment to holistic student learning and development, diversity, equity, and inclusion.
Preferred Education and Experience:
Advanced degree in law, higher education, student development, or related field.
Six or more years' experience presiding over administrative, regulatory, criminal or legal proceedings.
Experience in student affairs, student conduct, or related field.
Preferred Licenses and Certifications:
- Certificate in higher education, legal, or related field.
Preferred Knowledge, Skills, and Abilities:
- Skill in Microsoft Office Suite.
Conducts hearings related to violations of Student Conduct Code and University policy violations, including those related to Title IX, Title VII, and other Civil Rights laws. Listen to statements from parties and witnesses involved in hearings.
Use reasoning, logic, and judgement to weigh evidence, judge credibility, and make decision based on the preponderance of the evidence. Interacts with attorneys, parents, and members of the public. Issues sanctions to faculty, staff, and students.
Determine applicability of relevant rules and laws, comply with ethical standards, and communicate effectively. Performs other duties as assigned.
Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. Also we recommend submitting a writing sample, drafted within the past two years. The writing sample should be at least 1500 words in length. You may upload these documents on the application under CV/Resume.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
Independent Hearing Officer (7399U) - #27074
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: June 27, 2019
For full consideration please submit materials by July 7, 2019
The Division of Student Affairs at UC Berkeley is the gateway to all aspects of the student experience. From recruiting and enrolling; to feeding and housing; to leadership and development opportunities — we put Berkeley's students first. We pride ourselves on our culture of care and the services we provide to students throughout their university journey. Our commitment to access, service, and engagement is helping to shape the lives of tomorrow's leaders. To learn more about the culture of UC Berkeley Student Affairs, please visit http://sa.berkeley.edu/gobig/staff
For more information about the Division, please visit http://sa.berkeley.edu/we-are-student-affairs
The Independent Hearing Officer (IHO) serves are the hearing officer for UC Berkeley's student conduct process and coordinates the hearing process for student cases of sexual violence and harassment. The incumbent is an individual contributor that manages sensitive communications, timelines, pre-hearing procedures, and procedures related to student conduct and safety.
Manage and coordinate Sexual Violence and Sexual Assault (SVSA) hearings, including:
Draft and disseminate official communication to parties regarding deadlines, procedures, and protocols.
Manage all scheduling and logistical components of hearings
Draft and communicate procedural decisions to parties.
Track SVSA hearing timelines for policy compliance.
At the conclusion of each hearing and in collaboration with the Appeal Officer, OPHD, Center for Student Conduct (CSC), the confidential survivor advocate, and the respondent services coordinator, convene and conduct post-hearing analysis to determine the need for systemic improvements and/or additional process/policy components. When process/policy improvements are identified as necessary, the hearing coordinator will implement them immediately.
Ensures compliance with relevant federal, state, and local laws and campus/University policies, while managing complex situations and safe-guarding timely caseload follow-up.
Manages logistics of the student conduct hearing process, such as scheduling of hearings and communications with hearing panel members, students, and advisors.
Exercises discretion to manage pre-hearing and hearing procedures, subject to specific procedural requirements set forth in the Code.
Provides analysis for highly complex projects dealing directly with major department managers.
Presides over and makes all procedural rulings at student conduct hearings.
Rules on procedural disputes that arise during the conduct process and fashions appropriate remedies for procedural violations including dismissal of charges, where appropriate.
Rules on requests for extensions of time.
Respond to data requests made by the media, auditors, investigators, campus affiliates, or members of the public made through the campus' Public Records Act process by compiling data and preparing reports, briefings, and executive summaries suitable for publication.
Establish and maintain contacts internally and with external constituents for the collection and exchange of data.
Develop assessment tool and conduct annual/ongoing assessment of CSC services, procedures, policies, and protocols. Use this data to prepare CSC's annual report and other executive briefings for Director, senior campus leadership, and faculty.
Participates on multi-disciplinary and campus-wide policy/planning committees and working groups related to relevant subjects such as SVSH, the Clery Act, etc.
Recruits staff and students to serve on student conduct panels; and, promotes the education of hearing panel members through skill development, constructive feedback, and improvement objectives. Promotes the leadership of the faculty chair and integrity of the hearing panel by recognizing their primary responsibility—deciding on matters of policy violation(s) and recommending sanction(s) proportionate to the respondent's involvement
Resolves grievances that come to the Vice Chancellor's office for review and response.
Advanced level knowledge of the nature of conflict and conflict resolution and mediation techniques and exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution of difficult challenges, including the ability to handle issues of complex and extreme political sensitivity and demonstrate balanced judgment and exceptional discretion.
Experience in problem identification and reasoning; ability to develop original ideas to solve problems; persuasion, leadership, and intercultural competence.
Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of diverse people, including professional staff, students, faculty, parents, system-wide colleagues, community partners, and media. This includes the ability to write clearly and concisely in different styles as appropriate to the audience.
Superior judgment, demonstrated by the ability to balance numerous demands, evaluate competing priorities, and adjust planning as needed.
Capacity to simultaneously engage multiple issues of very significant legal, policy and operational complexity with an unusually large and diverse number of constituencies.
Excellent organizational and structural skills including the ability to oversee a wide variety of activities, define problems, propose and implement effective solutions and prioritize competing priorities.
Strong counseling skills essential to mediate conflict, problem-solve, and respond appropriately to student concerns.
Knowledge of higher education and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Excellent political acumen demonstrated by the ability to successfully navigate complex networks of relationships and to work with a high level of multicultural competence and sensitivity to achieve departmental and division- wide goals.
Thorough understanding of a University campus, its mission, vision, goals, objectives, resources, infrastructure, policies, procedures, and practices.
Thorough understanding of all applicable laws, rules, regulations, policies and procedures, research methods, techniques, and/or sources of information.
Advanced interpersonal communication skills to work effectively with a broad range of diverse populations within a complex and multi-layered organization, including effective listening, discernment, empathy and sensitivity skills.
Demonstrated ability to multi-task and work in a high stress work environment. Exercise impeccable judgment with when to inform and consult with senior University leaders on student conduct issues.
Ability to make and stand behind unpopular decisions.
Independence and ability to gain confidence and respect of all relevant stakeholders.
Significant experience writing, interpreting and revising policies.
Ability to respond to various audiences accurately and calmly and make decisions under pressure and without immediate supervision; ability to maintain confidentiality.
Strong understanding of FERPA.
Experience collaborating with various upper administrators and campus stakeholders such as UCPD, General Council, Dean of Students, Title IX Coordinator, the University of California Office of President, Media Relations, and Chancellor's Office.
Knowledge and understanding of Title IX, the Clery Act, the on-going investigations conducted by the Office of Civil Rights into campus sexual misconduct, California's Public Records Act, and common campus-specific and UC system-wide policies.
Previous experience working with confidential records and sensitive documents
Bachelor's degree in related area and/or equivalent experience/training.
Master's degree in Higher Education Administration, Communication, Public Policy or a directly related field; strong writing, research, advocacy, negotiating and interpersonal skills. Experience with legal due process requirements and hearing procedures.
Five years of experience working with student discipline within a college or university setting.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
Industrial Commission District Hearing Officer - 20066052
Under general supervision in assigned Regions/Districts, prepares for, conducts, & issues orders from administrative hearings on Workers' Compensation claims. Hears claims on the issues of allowance, payment of compensation, payment of medical bills, determination of percentage of permanent partial disability, & any other contested claim matter except those over which the Industrial Commission (IC) or its Staff Hearing Officers have original jurisdiction. Ensures all proceedings are conducted in a fair & legal manner.
Performs legal research into difficult questions with regard to Workers' Compensation; participates in depositions.
Completes miscellaneous assignments made by the Regional Managers or any member of the IC.
Provides training to new Hearing Officers & Legal Interns; conducts second level hearings in the absence of Staff Hearing Officers. Must conduct themselves professionally at all times & in accordance with the IC's standards of customer service which require employees to act in a respectful & impartial manner while providing accurate information & timely issue resolution & abiding by the agency's Confidential Personal Information Policy.
Admission to Ohio Bar pursuant to Section 4121.34 ORC.
Disciplinary Hearing Officer
Facility: REEVES COUNTY DETENTION CENTER (I & II)
Compensation Base: $21.18
Compensation Bonus (if applicable):
Equal Opportunity Employer.
Conducts institutional disciplinary hearings and imposes appropriate sanctions for inmate misconduct incidents following pre-established rules and guidelines. Prepares reports with recommendations to the Unit Disciplinary Committee (UDC) or facility management. In addition, performs correctional duties.
Primary Duties and Responsibilities
Conducts disciplinary hearings on acts of misconduct referred by the UDC or facility management.
Conducts administrative fact-finding hearings including acts which could result in criminal charges.
Reviews disciplinary reports; makes decisions regarding witnesses; takes and records testimonies; obtains, reviews, and evaluates evidence; determines whether submitted evidence supports allegations of misconduct.
Follows pre-established rules and guidelines to impose disciplinary sanctions.
Composes written reports of findings.
Assists in training institution staff in matters of inmate discipline.
Conducts other "due process" hearings.
Performs other duties as assigned.
High School Diploma or equivalent certification required.
Three (3) years experience in correctional administration and operations.
Ability to analyze data and information and prepare professional reports from same.
Specialized training and certification in the review and analysis of administrative rules, court procedures and decisions, quasi-criminal procedures and conduct of hearings.
Specific knowledge and experience in the following disciplines are preferred:
Custody and supervision of inmates.
Correctional emergency procedures.
Use of force.
Inmate disciplinary procedures.
Ability to work with computers and the necessary software typically used by the department.
Parole Board/Release Authority Hearing Officer - 20022808
Guided by the Agency's mission "To reduce recidivism among those we touch" the Division of Parole and Community Services is looking for a dedicated security-minded criminal justice specialist to assume the duties and responsibilities of a Parole Board Release Authority Hearing Officer.
This is an internal posting. Only ODRC employees and OMHAS DRC Recovery Services employees will be considered. External applicants will not be considered.
This position shall be filled in accordance with the provision of the OCSEA/AFSCME, Collective Bargaining Agreement. ODRC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Updates/changes to your application submission can be made while the posting is open by logging into your profile and editing the application. After the posting closes, no changes can be made.
This position is headquartered in Ross Co., Parole Board.
Reviews journal entries, and completes post release control screenings.
Conducts violation hearings in field for parolees or other releasees who have been charged with violating conditions of their community supervision.
Arranges for witnesses, documents and other evidence to be presented at hearings.
Determinations and outcome of hearings may affect public safety.
Responsible for monitoring and maintaining order within hearing setting
Interacts and corresponds with defense attorneys, law enforcement officials, prosecutors and other criminal justice officials on preparation for and conducting of release violation hearings at local jails, correctional institutions, halfway houses or other community agencies.
Interviews inmates, releasees and witnesses.
Researches applicable statutes and regulations.
Assists in development, enforcement and interpretation of policies and procedures.
Assures due process, takes testimony, analyzes and rules on motions, objections, timeliness of hearing and admissibility of evidence.
Reviews and evaluates reports to determine if community sanction or if confinement in state correction facility is warranted and if so, for how long.
Considers affect of hearing outcome on public safety when rendering determination.
Completes hearing summary digest on evidence and testimony presented at hearings, writes required reports, maintains necessary records and is proficient in use of a computer.
Reviews and approves requests for special conditions and reduction of Post Release Control supervision period.
Meet with offenders who are sanctioned by the APA in order to conduct a parole board summons using department approved interventions.
Assist with developing and implementing training as needed in any of the above areas under the guidance and direction of parole board staff.
Maintains security of files and operates automobile to travel to and from hearings and to transport confidential files.
Responsible for maintenance of high volume specialized records.
Responsible for interpreting complex legal issues regarding violation process and addressing of post release control status.
Provides work direction and training to DPCS staff.
Participates in reentry initiatives, including reentry courts.
Maintains and promotes public and human relations which includes preparing and delivering speeches and responding to telephone inquiries and written correspondence to include public record requests from members of community and various other criminal justice systems.
Meets with victims, victim's families, offenders' families prior to parole hearings to obtain any pertinent information not reflected in institution or electronic files.
Complete victim searches as assigned.
Must conduct themself professionally, and in a law-abiding manner, at all times and in accordance with Ohio Department of Rehabilitation and Correction Standards of Employee Conduct. Completes other related duties as assigned.
Completion of undergraduate core coursework in criminal justice, criminology, political science or public administration; 5 yrs. additional exp. in investigation, &/or supervision of adult felons or youth offenders which included interviewing, participation in criminal court or parole board/release authority release &/or violation proceedings; or 3 yrs. additional exp. in administrative or court hearings that includes presenting witnesses and evidence; submitting and/or ruling on motions, objections, briefs and arguments, taking testimony, researching and interpreting applicable law (e.g., prosecutor, defense counsel, magistrate, administrative law judge, hearing officer, arbitrator); valid driver's license.
Or completion of associate core coursework in criminal justice, criminology, political science or public administration; 7 yrs. additional exp. in investigation, &/or supervision of adult felons or youth offenders which included interviewing, participation in criminal court or parole board/release authority release &/or violation proceedings; or 3 yrs. additional exp. in administrative or court hearings that includes presenting witnesses and evidence; submitting and/or ruling on motions, objections, briefs and arguments, taking testimony, researching and interpreting applicable law (e.g., prosecutor, defense counsel, magistrate, administrative law judge, hearing officer, arbitrator); valid driver's license.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Student Judicial Affairs Hearing Officer
TO BE CONSIDERED, YOUR APPLICATION MUST INCLUDE A COVER LETTER ADDRESSING YOUR INTEREST IN THE POSITION AND RELEVANT EXPERIENCE OR TRANSFERABLE SKILLS.
The University of Southern California student conduct system is designed to educate students about USC's behavioral and academic integrity standards, and hold students accountable for upholding those standards. Student Conduct Reviews are based on an educational, developmental, and progressive response to student violations of the university's standards of conduct. Throughout the process, students are supported in acknowledging responsibility for their actions and learning behaviors that will contribute to their well-being and success as members of the USC community.
The Student Judicial Affairs Hearing Officer is responsible for assisting in the day-to-day operations of the student conduct system, including activities pertaining to the Student Conduct Review process.
Administrative and Informational Reviews – Meet with students and organizations who are alleged to have violated the Student Conduct Code to ascertain their level of involvement. Adjudicate cases, draft written decisions and assign appropriate developmental sanctions with consistency and purpose. Implement and track sanctions and administrative actions.
Case Management –Maintain up-to-date information in all disciplinary files and protect student disciplinary records as mandated under FERPA. Conduct investigations as necessary to render a complete record. Approach sensitive matters with care, and coordinate with campus partners to address issues of concern.
Liaison – Serve as the liaison with the Office for Residential Education, Sorority & Fraternity Leadership, USC Support and Advocacy, the Department of Public Safety, and faculty and staff in schools and departments throughout the University regarding student conduct related issues.
Office Duties – Maintain regular office hours, assist with phone calls and office work as needed, and attend staff meetings. Perform other duties and projects as assigned by the Director.
Training and Development –Participate in annual department training workshops and division wide professional development opportunities. Assist in development of and revisions to training materials and training procedures.
Educational Presentations – Develop and present seminars/workshops for members of the university community regarding student conduct expectations, academic integrity standards, and other issues relevant to USC's standards of student conduct.
Advising & Meeting with Staff/Student Groups – Advise related student groups such as peer mediators, Greek organizations, and Trojans for Integrity.
Adhere to all university standards, policies, and processes outlined in Scampus.
The University of Southern California values diversity and is committed to equal opportunity in employment.
- Master's degree in Postsecondary Administration and Student Affairs, Education, Education Counseling, Social Work, Psychology, or a relevant field.
Preferred Experience and Skills
3 years of Student Judicial Affairs professional experience at an institution of Higher Education.
Excellent interpersonal skills and the ability to work effectively with students, families, faculty, staff and administrators.
Strong organizational skills, attention to detail, and ability to prioritize and undertake multiple tasks effectively and efficiently.
Sound judgment and discretion in handling sensitive and confidential information.
Experience conducting student conduct or other investigations.
Must be flexible and willing to work after hours and weekends on occasion, when critical situations occur.
Must be a self-starter, able to carry out assignments with minimal instruction and supervision once trained.
- Bachelor's degree
- 3 years
Minimum Field of Expertise:
Directly related experience in student support services.
Demonstrated interpersonal, critical thinking and communication skills.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at email@example.com. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Required Legal Notices
Certain positions are subject to background screening
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
Student Disciplinary Hearing Officer - Part-Time, Temporary (2019/2020 School Year)
Disciplinary Hearing Officer
DEPARTMENT: Student Support Services
TERMS OF EMPLOYMENT: Part-time, Temporary, As needed
SALARY: Based on experience and qualifications
FLSA STATUS: Exempt
REPORTS TO: Executive Director of Student Support Services
JOB CODE: Not Required
The Disciplinary Hearing Officer, under the supervision of the Executive Director of Student Support Services, conducts student discipline hearings in accordance with legal and regulatory requirements. Performs department functions in the areas of student discipline.
Bachelor's degree from an accredited college or university.
Must possess at least 5 years of related experience.
Must have completed or be willing to participate in Disciplinary Tribunal Training.
Experience with administering student discipline.
Must be able to satisfactorily perform each essential function of the position. When appropriate, reasonable accommodations will be provided to afford persons with disabilities an opportunity to perform the essential functions of the position.
Must be able to provide a criminal background check with results that adhere to Bulloch County Board of Education Policy GAK(1).
Experience at the school leadership and/or district leadership level.
Juris Doctorate Degree from an accredited college or university.
DUTIES AND RESPONSIBILITIES:
Works under the direction of the Executive Director for Student Support Services in coordinating and supporting student discipline hearings.
Presides over Due Process Hearings.
Interacts diplomatically with a diverse group of students, parents, staff members and legal representatives.
Submits records, reports, compliance logs and assignments in a prompt and efficient manner.
Participates in required district and state trainings.
Performs other duties as requested.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rated light work.
Interaction with Others: Ability to maintain, on a regular and consistent basis, relationships that are characterized by high expectations, teamwork, and collaboration. Ability to be flexible relative to daily routines. Ability to demonstrate sensitivity to the differences among diverse populations.
Concentration: Ability to maintain workflow and thought processes in the presence of frequent distractions. Ability to ignore irrelevant sights or sounds and intrusive thoughts or stimuli. Ability to manage multiple tasks simultaneously with only few or no errors.
Stressful Circumstances: Ability to produce quality work when short or unexpected deadlines are presented. Ability to adjust work processes without incident when new and unexpected directions are given relative to a project that may be in process. Ability to maintain composure and not compound a situation when interacting with persons who may be angry, demanding or otherwise less than polite.
Independent Judgment: Ability to complete work tasks without being given precise directions relative to work steps or the final project.
Ability to establish priorities, simultaneously manage multiple tasks; and deliver a quality work product by a designated deadline.
Public Contact: Ability to communicate professionally and effectively, both verbally and in writing, with superiors, colleagues, parents, and other individuals within and external to the school system. Ability to demonstrate professionalism while interacting with others and to maintain constructive working relationships.
Attendance and Dependability: Ability to report to work at the scheduled time and to seldom be absent from work. Demonstrate prompt and regular work attendance. Process appropriate paperwork to authorize absences in accordance with school system procedures. Ability to complete work in a timely, accurate manner and to be conscientious about work performance.
EVALUATION: Performance will be evaluated annually by the Superintendent or designated supervisor in accordance with Policy GBI - Evaluation of Personnel.
Job descriptions are designed and intended only to summarize the essential duties, responsibilities, qualifications, and requirements for the purpose of clarifying the general nature and scope of a position's role. Job descriptions do not list all tasks an employee might be expected to perform.
Hearing Scheduler - Hearing & Interviews, Programs And Services Division
Our purpose: "Helping every Washington resident live, work, drive, and thrive."
Our values: Respect, Trust, Diversity, Equity, and Inclusion
The Department of Licensing seeks a dedicated professional to join our Hearings and Interviews Unit!
We are committed to providing due process to drivers subject to license cancelations, suspensions, and revocations. Cases are high volume, and common legal issues reviewed include the legality of DUI arrests, fraudulent applications for driver's licenses, and financial responsibility after an uninsured traffic accident.
Our Hearings Scheduler will be responsible for processing incoming requests, determining eligibility and creating correspondence accordingly. This position schedules hearings and interviews and may prepare notices and subpoenas to assure due process functions are met as required by law.
We are looking for a reliable and trustworthy individual who is experienced, detail-oriented, and able to maintain confidentiality. They must also be comfortable using Microsoft Office systems and have strong verbal and written communication skills.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants who possess the following qualifications may be referred to the hiring manager:
High School Diploma or GED
Two years of experience using computer programs such as Microsoft Word, Excel, Outlook
One year experience communicating by phone and composing clear, professional, and technically correct responses to customers by email.
One year experience providing customer service over the phone or in person where explaining rules, policies, and/or procedures are regular daily functions.
Applicants who also possess the following may receive additional consideration by the hiring manager:
One year experience interpreting and explaining the Department of Licensing's electronic drive record keeping systems in a professional capacity.
One year experience using Microsoft Outlook in a professional capacity.
One year experience signing on and verifying data within the court data storage systems.
Make a difference. Join our team!
We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washingtonians and collect nearly $3.3 billion in taxes and fees annually. We know our services are essential to our customers' ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services.
We serve all the people of Washington State with pride and are developing the systems and standards necessary to achieve better outcomes for all of our residents. Come join us in changing the way government delivers services, and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
Click here for more information about state benefits and to learn about our agency culture, diversity, equity, and inclusion plans, social responsibility projects and initiatives, and the many additional benefits we offer!
This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For membership questions, contact the local Union Representative.
How to Apply
To be considered for this position, the following steps are required:
Select the large Apply button at the top of this job announcement. If you haven't already done so, you will need to create an applicant profile.
Ensure the work history section of your applicant profile is current and thorough, clearly stating any and all qualifications you possess related to this specific position.
Upload and attach your cover letter specific to this position and your current resume. Your materials must also include three professional references with name, title, and current contact information. References may be listed in your applicant profile, included on your resume, or uploaded as a separate attachment. Additional references are accepted.
Answer all of the supplemental questions and be sure that all of your responses are clearly reflected and can be verified in your application materials.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions or need assistance completing the application process, contact the recruiter listed below prior to when this job posting closes AND before you submit your application.
Veteran Preference Notice
To take advantage of veteran preference, please do the following:
Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to HRRecruit@dol.wa.gov
Use a subject line of "VET for PSD HS 19-141"
Include your name as it appears on your application in careers.wa.gov
Military Spouse Preference Notice
To take advantage of military spouse preference, please do the following:
Notify us of your military spouse status by email at HRRecruit@dol.wa.gov
Use a subject line of "MS for PSD HS 19-141"
Include your name as it appears on your application in careers.wa.gov
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
For inquiries about this position, please contact Sarah Wood at 360.902.4025 or email HRRecruit@dol.wa.gov. Please use a subject line that includes "PSD HS 19-141".
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