Home Service Director Job Description Sample
Product Management Director – Cloud / Director Of Service Delivery Platform - 646673
Product Management Director – Cloud
Summary of Responsibilities
Client – The Enterprise Mobility Company – is the global leader in enterprise wireless communications. Since 1990, Client Corporation has deployed over 3 million purpose built devices to customers around the world enabling millions of workers to work smarter with more efficient and reliable enterprise communications. Client solutions enable voice, texts, alarms, alerts, and key applications. They are highly interoperable with the leading enterprise call control, Wi-Fi access points and workflow applications. Client has a strong network of partners selling mobile workforce solutions that are purpose-built for staff working in sectors including healthcare, retail and manufacturing. Headquartered in Boulder, Colorado, Client has now expanded its Europe, Middle East, and Africa (EMEA) business by opening its EMEA sales headquarters in London, UK and will continue to leverage the unique expertise of its technical and sales support center of excellence, based in Horsens, Denmark.
This is an ideal position for an ambitious and smart individual to join one of the world's most innovative companies in the enterprise mobile space. This position will require a leader excited to drive Client into new product categories. It requires a high level of initiative, great attention to detail, ability to learn quickly, ability to initiate and drive complex projects to success, proven leadership skills, an ability to work with geographically distributed sales teams, and topnotch communication and inter-cultural skills.
You must possess both a strong technical aptitude and keen business acumen. The ideal candidate will bring a strong software background in mobile device management, SaaS, and IoT while understanding and being passionate about Client’s traditional business in hardware and devices.
Essential Duties and Responsibilities
- Be the visionary that defines a new phenomenal, industry changing SaaS product in a new category for our company
- Owns and drives the definition of the business case for the products
- Clearly articulate the benefits and risks associated with key decisions in definition of the new product
- Define product strategy with sustainable and compelling differentiation based on both a) personal experience in developing similar products, and b) a balanced view of customer needs, competitive analysis, market and technology trends
- Create product and feature requirements.
- Translate customer needs into detailed business requirements and use cases.
- Own the product’s user experience and feature set and act as the product evangelist to build excitement within the organization and the market
- Maintain product lifecycle with new features and capabilities, pricing strategies, identification and strategies for target markets, and cost reductions.
- Work with internal stakeholders to define the scope of product projects, and gain agreement on project schedule, impacts, and requirements.
- Oversee competitive materials and SE/Sales support materials as well as customer presentations
- Customer/Market Research – gather customer feedback to understand key issues/needs and trends in customer base. Conduct market and technology analysis to get broader sense of the market and competitive product use
- Analyze relevant current and future market elements that will determine product success, including competitive product positioning, competitor strategies, sources of differentiation, distribution channel strategy and structure, competitive manufacturing cost comparisons, market segmentation, and messaging.
- Report project status on a regular basis to internal project teams and management.
- Conduct training for the sales teams to drive successful customer engagements.
- Support Client and partner sales teams in front of customers and at events.
A BS in engineering, computer science, or a related technical field (or equivalent practical experience). MBA or MS a plus. Requires 5-10 years in a similar role and proven background in product management, including new product development, road mapping, requirements management, prioritization, stakeholder communications, delivery management and operational excellence.
- Experience in designing and delivering a cloud-based data and analytics tool set for managing mobile phones and IoT devices
- Experience designing and building great user experiences on both the web and mobile devices
- Deep technical understanding of one or more of: Enterprise Mobility Management (EMM), transitioning software to a SaaS model, Enterprise Infrastructure Management, Cloud application development, and/or Big Data Analytics.
- Ideal candidate will have broad product ownership experience from companies like Airwatch, SOTI, MobileIron, or the Knox product line at Samsung.
- Direct and relevant experience and a strong understanding of product lifecycles, release planning, from concept inception through to product end-of-life, with specific experience in transitioning customers from legacy product lines to new ones.
- Ability to present ideas and plans clearly and confidently to executive management and to drive the adoption of new product direction
- Ability to translate high level customer needs into actionable requirements for engineering teams
- Ability to operate in a fast-paced, agile development environment and manage multiple, concurrent priorities and projects
- Ability to think both strategically and tactically
- Ability to research and understand customer needs
- Excellent customer-facing attitude, communication skills (written and verbal), and interpersonal skills
- Ability to participate effectively and build consensus in a cross-functional team
- Ability to perform cost/benefit financial analysis on product opportunities
- Proven track record of taking ownership and driving results
- Excellent analytical and problem-solving skills
- Ability to travel domestically and internationally up to 25%
All of this history makes us unique, we’re a smaller company (under 200) which means you’ll have a voice in the organization, along with a seasoned team and proven products. We offer a 401k match as well as a comprehensive benefits plan.
Join us and be part of our next great chapter!
Executive Director ( Director Of Nursing ) - Home Health Clinical Leader
Overview LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. The Executive Director serves as the Administrator of the home health provider and is responsible for the administration of the day to day operations of the home care provider. This includes: coordinating and completing assigned projects to effectively support the immediate and long range objectives of the company; oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care; implementing and maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations; enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered. This position also acts as a liaison with management staff and other departments throughout the company.Additional Details
Responsible for continual compliance with all federal and state regulations, laws, and policies and procedures applicable to Home Health. Maintains personal knowledge of up-to-date federal, state, and Joint Commission regulations.
Employs qualified individuals and accepts responsibility for daily agency operations of the whole provider.
Ensures that the Clinical Director is available during all operating hours or directly provides coverage for those duties.
Must be immediately available to be on-site during business hours, or immediately available by telephone when off site conducting agency business, including but not limited to community presentations, conferences, and meeting with physicians. Available after hours as needed.
Responsible for directing day to day operations of the provider.
Supervises all patient care activities to ensure the delivery of safe, economical, and efficient patient care,which adheres to relevant standards of accepted nursing and medical practice, to include federal and state regulations, and Joint Commission standards, as well as to ensure compliance with payer source criteria.
Assists in policy review and revisions as requested to establish and support the highest possible quality of patient care, cost controls, quality assurance, and staff performance. Ensures that established policies are enforced.
Provides and / or ensures patient care according to the plan of care as ordered by the physician.
Provides timely performance evaluation of personnel.
Assures regularly scheduled continuing education for personnel and supervises compliance of staff with online learning management courses.
Provides supervision to direct reports on an on-going basis to ensure compliance
Assists with staff recruitment to ensure that adequate staffing is maintained. Operates within the staffing model.
Conducts at least monthly meetings with the medical director. Approves medical director invoices and submits on a monthly basis to the Home Office with appropriate supporting documentation for timely payment.
Ensures that only qualified personnel are hired. Oversees licensure verification, certification, and credentialing as required by law and policy prior to employment and annually thereafter. On an on-going basis, ensures maintenance of records to support competency of all personnel.
Adheres to and supports the Episode Management Model within the provider via Episode Management supervision.
Assures compliance with and ensures timely follow up on daily external vendor clinical edits, outcome support, and coding edits.
Acts as a liaison between staff, patients, and upper management to ensure information is shared appropriately among the LHC team.
Ensures that all services are billed as per federal, state, and LHC guidelines as provided to the proper payer source.
Ensures adequate staffing of agencies, as well as adequate staff education on an initial and on-going basis and staff evaluations on a new hire and annual basis.
Implements and maintains an effective budgeting and accounting system on an annual basis. Provides input to the budgeting process as appropriate.
Oversees an effective QAPI program ensuring improvement plan execution and follow-up.
Serves as a member of the Management Team, QAPI Team, and other committees as assigned within designated timeframes. Participates in annual strategic agency planning.
Reviews weekly Operations Spreadsheet, weekly Metrics Report, and weekly Productivity Report to ensure the organization is on target with budget goals. Follows up as needed.
Oversees weekly reports, including claims alert, late EMS, unverified services, and orders audit, to ensure timely and accurate billing and payroll.
Supervises the maintenance and accuracy of patient care and employee records.
Performs staff conferences as needed and mandatory in-services, including but not limited to monthly staff/safety meeting.
Any other duties as assigned.
Registered nurse with at least 1 year supervisory or administrative experience in a home healthcare or a related field.
Current CPR certification required.
Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation.
Director Of Service Delivery And Operations
We offer a competitive salary with a robust Fortune 500 type benefits package: employee assistance, employee adoption, 401K with match, medical, dental, vision, life, short-term and long-term disability, 15 paid time days off, 10 holidays, unlimited web-based training and up to $5K towards continuing education and/or professional development and more!
Founded in 2004, ApplyLogic is a Veteran Owned Small Business, ISO9001:2008 certified with over $7M annual revenues and 35 employees. Our growth has been recognized in the Washington Technology Fast 50 and the INC. 5000. We have an immediate Director of Service Delivery and Operations position in Dunn Loring, Virginia.
Job Description and
The Director of Service Delivery and Operations reports directly to the President of ApplyLogic. The ideal candidate will be responsible for all service delivery. The Director is responsible to:
- Operate and manage IT Service Management initiatives
- Program Management expertise
- Liaison between clients and staff to ensure quality delivery and support aligned to contract and delivery expectations
- Accurately identify and forecast options to expand client base
- Manage quality control and project financial efficiency
- Maintain high level of employee retention by ensuring employee satisfaction through communication, training and mentoring
- Contribute to refining service delivery and operations
- Contribute to corporate strategic planning
- Supervise service delivery personnel, establishing performance standards and supporting individual development.
- Prepare action plans, implementing customer and contract service standards, and implement change in support of strategic plans
- Perform project cost, project spend, and project revenue analysis
- Provide senior-level briefings on project status and issues; prepare briefing materials and project white papers for briefings and presentations
- Actively engage in industry professional networking events, education and training seminars.
- Contribute to proposals relative to the Service Delivery responsibilities and clients supported.
- Experience and understanding of Federal Information Technology service delivery environment
- Familiar with Federal Information Technology procurement techniques, RFP processes and acquisition strategies
- Familiar with Federal professional service contracts, terms and conditions, compliance, performance standards, deliverables, and quality control
- Strong written and oral communications, collaboration, and problem-solving skills
- Strong interpersonal and diplomatic skills with the ability to interact effectively over the phone or in person at multiple organizational levels and across diverse cultures
- Continuous Process Improvement focused
- ITIL Foundation Certification
- Project Management, Agile training and hands-on experience
- ITIL Foundation Certification
- Prefer a Bachelor of Science Degree in Engineering, Computer Science or Marketing
- 3-5 years of experience supporting service delivery and operations in Federal Information Technology
- U.S. Citizenship
Director Of IT Service Delivery
ERPi is seeking an experienced Director to build and lead a $100M-annual corporate portfolio of IT support services to federal and commercial clients. The successful candidate will establish and execute ERPi’s technical vision of solutions development and product delivery and will shape corporate direction based on market needs and advancements in enabling technologies. As a member of ERPi’s senior executive team, this individual will lead the corporate IT client-delivery portfolio, specifically building partnerships with vendors, developing innovative go-to-market strategies, and shaping the corporate organizational structure. ERPi’s IT client delivery scope includes IT Program Management Office (PMO) support; Advisory services; software product development and configuration, integration, and sustainment/maintenance; and associated hardware and/or hosting support. This position reports directly to the Vice President of Operations.
Required Skills and Experience:
- Lead corporate IT service delivery portfolio. Responsible for establishing and executing strategic direction of IT portfolio, assessing market demands and assembling service solutions to meet customers’ needs. Shapes corporate strategy and leads operations to deliver client IT solutions.
- Identify service delivery opportunities. In alignment with ERPi’s corporate vision, responsible for establishing a pipeline of IT delivery opportunities and leading account identification, shaping, and capture of IT client delivery opportunities/projects. Work with business development and operational teams to develop short term and long-term strategies related to new customer growth opportunities. Develop and execute go-to-market strategies for IT service offering.
- Establish corporate IT service delivery capability. Responsible for planning, executing, and managing the activities required to develop corporate capability for IT COTS client delivery across various SW and HW platforms, including providing recommendations for alignment of corporate resources.
- Develop strategic corporate partnerships. Responsible for identifying and establishing corporate partnerships and strategic teaming arrangements with other firms to augment service delivery.
- Manage IT delivery staff. Identify and lead staffing and recruiting of IT delivery staff based on current and future work. Establish pipeline of key subject matter experts and specialists across disciplines including IT portfolio management, web development, COTS-specific (SW and HW) configuration and maintenance, database architecture and management, data interoperability. Establish and manage organizational structure of IT delivery programs, staff, and resources. Keep current with trends and issues in the IT industry, ensure the team adheres to all applicable laws and regulations, contractual licensing obligations, PCI and established information and cyber security protocols.
- Establish corporate IT service delivery infrastructure. Lead ERPi’s IT Services team to identify and implement corporate technologies, tools, processes, and organizational hierarchy required to support IT COTS client delivery projects, including planning and overseeing implementation of sandbox environments, implementation of corporate tools used in IT development, etc.
- 15+ years of relevant IT federal consulting, business development, and account management experience.
- Relevant leadership experience at the Senior Director or VP/CIO level.
- Experience establishing and managing IT service delivery portfolio valued at $75-100M (annual revenue).
- Master’s Degree preferred.
- Ability to build and manage internal and external relationships at all levels within an organization while possessing diplomacy and cooperative style necessary to work effectively with diverse individuals across functional disciplines.
- Ability to build strategic relationships with clients and both large and small business partners to create a robust pipeline of IT Services opportunities and to successfully win new work.
- Ability to effectively assess market trends and demands, and devise service solutions to successfully meet customers’ needs and requirements
ERPi, a Service-D
It has been and will continue to be a fundamental policy of ERPi not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic
RN Clinical Service Director (Pod)
The Clinical Service Director under the direction of the Regional Executive Director supervises all the day to day operations of the Interdisciplinary teams and participant outcomes. As such, the POD serves as the DPS for the LHCSA along with coordination of the multi-disciplinary integrated care in the community, Day Health Center, Diagnostic & Treatment Center and throughout the continuum of care. Coordinates with all Managers to ensure all metrics logs are complete and provides support and assistance as required.
Interdisciplinary Team (IDT)
Takes initiative, is resourceful, proactive, creative, innovative and independent.
Oversees, coordinates, and provides support to site based Managers and clinical staff; inclusive of but not limited to the DTC and GCC, rehab department, nutritional services, social workers and home services management.
Balances & allocates IDT and related resources throughout the site and ensures adequate team assignments and coverage.
Reviews and ensures affective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants.
Provides oversight of the provision of services that impact participants' care.
Implement in-service training and management directives to support the development and advancement of team members.
Collects data for operational metrics geared towards ensuring participants are treated in the right venue at the right time and at the right cost at the highest levels of quality.
Participates in all quality assurance and regulatory compliance activities to ensure appropriate regulatory certifications.
Serves as LHCSA DPS and Nursing Director for D&TC.
Supervises DTC RN.
Serves as administrative on call during non-operational hours of the physical sites.
Implement in-service training and management directives to support the development and advancement of team members.
Collaborates with departments within the clinical development pillar (medical board, research & innovation, clinical standards and processes) to establish new & improved care delivery processes and treatment protocols.
Enrolls/dis-enrolls participants in the HCS System as applicable.
Ensure all perspective disenrollments are managed and interventions created when applicable and are established to prevent participant from disenrolling.
Ensures all documentation for all participants are complete, and accurate, including and not limited to enrollment, disenrollment, electronic/paper medical record, and any other clinical documentation.
Ensures all incidents are investigated and address accordingly. Ensure Level 2 investigation is completed in a timely manner according to regulation.
Investigates and assists in documenting and resolving customer issues and grievances in a timely, accurate, and courteous manner. This includes working with the other departments to resolve the source of the problem(s).
Review participant's charts for quality and address any deficiencies.
Participate in special projects and assignment as required.
Ensure avoidable hospitalizations are intercepted and avoided
All SNF Acute/Short term admissions are closely monitor for justification and task specific goals established to safely discharge participant home.
Identify ways to utilize PACE resources and services to improve participant outcomes and satisfaction.
Performs consistent with organization's mission and philosophy.
Performs job responsibilities according to organization's policies. Seeks clarification when needed.
Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines.
Maintains proper documentation (updated, timely, legible) related to patient care, whether paper or electronic.
Maintains HIPAA standards and confidentiality of PHI.
Supports staff, student, and volunteer orientation and ongoing in-service education as requested.
Supports organizational activities by participating in quality improvement activities, special projects, internal and/or external committees, community activities and other duties as assigned.
Serves as role model for peers and colleagues.
Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
Treats other CenterLight employees respectfully and facilitates an environment of teamwork.
Initiates, if appropriate, incident reporting process, and participates in incident investigation and reporting as applicable.
Performs general office duties in connection with job responsibilities, including but not limited to photocopies, faxing, typing, filing, and phone calls.
Makes the needs of participants their central focus, and finds innovative ways to provide an exceptional experience.
Develops and maintains positive "customer" relationships ("customer" is defined as co-workers, participants, visitors, vendors, supervisors).
Communicates with customers in a caring, helpful, considerate and culturally sensitive manner.
Demonstrates a thorough understanding of customer needs and wants and attempts to anticipate and meet customer needs.
Suggests and implements customer-centered service improvements.
Encourages customers to engage with CenterLight employees and CenterLight activities.
Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction. Immediately reports customer dissatisfaction to IDT for follow-up.
Ensures that direct reports conduct their duties according to applicable rules and regulations as well as organization's policies and procedures.
Evaluates the work performance and competency of direct reports. This includes ongoing informal feedback/counseling/support and completion of annual performance reviews.
Holds staff accountable for their individual performance.
Follows organization's policies regarding disciplinary action. Engages Human Resources as needed for guidance on disciplinary actions and terminations.
Develops individual professional development plans with direct reports, including the identification of in-service training needs and interests.
Investigates and resolves employee grievances and complaints. Engages with Human Resources as appropriate.
Participates in annual budgeting process for department; manages departmental budget; approves departmental expenditures.
Degree from an NLN accredited school of nursing required, BSN preferred
Successful completion of an accredited Nursing Program required. Baccalaureate degree highly preferred.
Completed NYSED approved infection control coursework. A minimum of 8.0 education contact hours that may include contact hours of mandatory training requirements such as infection control coursework
Minimum of one (1) year general clinical experience in a certified home health agency (CHHA), acute care, medical surgical, and/or critical care, Nursing Home experience required. Clinical experience must be within one (1) year from date of hire or transfer required.
Customer Service experience required
Minimum of one (1) year experience working with the elderly
Demonstrate proficient typewriting skills. Typewriting test must be take it with a minimum of 40 – 45 words per minute preferably, and over 90% of accuracy.
Supervisory experience preferred
- Current active and unrestricted license and registration in New York State required as a Registered Nurse.
- Bilingual Preferred
Works inside at office locations and outside in varied weather conditions in all areas of the community, using private or public means of transportation. Must be able to walk to patients homes as well as upstairs (if no elevator) to their individual unit.
Ability to sit/ stand for extended periods of time
Ability to ascend/descend stairs (not sure if I can use this due to ADA, but elevators don't usually work or are not available in home visits)
Possess and maintain good physical stamina and mental health, including satisfactory health clearance as required by NYS regulations and Agency policy.
Able to physically perform job duties, completed pre-employment and annual physical
Potential exposure to health hazards.
Current Driver's License, required insurance and car available for work as required.
Good organizational, observation, communication and judgment skills
Is self-directed with ability to work with or without supervision.
Available to travel a minimum of 75% of business time to Participant's Homes within the New York metro area
Demonstrated ability to establish good rapport with participants and peers is essential.
Tactful and courteous.
Pleasant telephone manner.
Must be able to work weekends.
Excellent written and verbal communication.
Proficient in use of a computer for email, word processing, research, and maintenance of Participant records
Director Home Health Administrator
Bachelor's degree in nursing
8 years health nursing experience in acute, ambulatory or community settings
3 years of healthcare management experience
Hawaii RN license upon hire (must meet education requirement(s) for Hawaii State licensure)
Demonstrated management skills - including but not limited to - developing, implementing and evaluating strategic business plans for multiple departments; utilizing financial management skills such as conducting audits, planning budgets, conducting financial analyses such as break even analyses, managing assets and enhancing revenue; utilizing organization planning skills such as developing business and marketing plans, managing operational productivity, quality and risk management. Demonstrated ability to utilize leadership skills such as managing conflict and change, creating a shared vision, proactively identifying external and internal issues that may impact service delivery, facilitating collaboration with internal/external stakeholders and groups, promoting team development and learning.
Ability to demonstrate knowledge of home care, TJC, and other federal, state, and local regulations.
Must be able to work in a Labor/Management Partnership environment.
Previous experience managing home care services/programs.
Master's degree in nursing.
Senior Director Service Operations, Customer Service - Providence Health Plan
Providence St. Joseph Health is calling a Senior Directorof Service Operations, Customer Service
- Providence Health Plan to Murray Business Center in Beaverton, OR.
As health care evolves, our team is responding with a vision and core strategy to transform and innovate at scale. Providence St. Joseph Health (PSJH) and its affiliates continue to pioneer how care is delivered by sharing one strategic plan designed to improve the health of entire populations by supporting the well-being of each person the organization serves.
This is an incredible opportunity for a proven leaderto provide strategic direction to Customer Service and other operatingunits to optimize key metrics; including quality, cost effectiveness,competitive edge and responsiveness. The Senior Director will increaseproductivity and enhance member experience through their extensive knowledge ofcore operational procedures, workforce management software and the latesttechnology improvements, including telephony services and digital platforms.
In this position, you will:
Provide operational leadership, management and direction for all Customer Service teams, including but not limited to member and provider call support, customer service team support, training, documentation, analysis, auditing, call coaching, and appeals and grievance.
Manage key vendor/partner relationships, including negotiations and contracting. Product lines include Medicare, Medicaid, commercial group, commercial ASO (Administrative Services Only), and individual plans.
Have a primary membership base in Oregon and Southwest Washington, although Providence Health Plan (PHP) also has large ASO clients in Washington, California, Montana and Alaska.
Hold accountability for overall performance of the above functions for a growing client base in a manner consistent with the strategic direction of Providence St Joseph Health.
- Bachelor's degree in healthcare administration, business administration or other related field
- 10 - 12 years' experience in health plan operations
- 5 years' experience in a senior Management role (Director level)
Managed care experience
Call center operations experience
ABOUT PROVIDENCE ST. JOSEPH HEALTH
Providence St. Joseph Health was established on July 1, 2016, creating the second largest Catholic health system and fourth largest non-profit integrated delivery system in the country, which provides a broad range of health and outreach services throughout the western United States. With total revenues exceeding $20 billion in fiscal year 2015, the health system family includes 50 acute care hospitals as well as home health agencies, hospice care, outpatient services, skilled nursing facilities, insurance plans and physician organizations. Providence St. Joseph Health includes more than 100,000 caregivers, 829 outpatient clinics, 23,000 physicians, across seven states. The system has 1.9 million covered lives.
The Providence St. Joseph Health family includes:
Providence Health & Services
St. Joseph Health
Covenant Health in West Texas
Facey Medical Foundation in Los Angeles
Hoag Memorial Presbyterian in Orange County, California.
Kadlec in Southeast Washington
Pacific Medical Centers in Seattle
Swedish Health Services in Seattle
ABOUT THE MINISTRY YOU WILL SERVE
Providence Health Plan provides or administers health coverage to over 650,000 members and works to improve the health of everyone in the communities we serve. As the health plan of Providence St. Joseph Health, we help drive enhancements at every touch point of the care experience.
Providence Medicare Advantage Plans have received the highest overall rating
- 5 stars - from The Centers for Medicare and Medicaid Services for 2018! Providence Medicare Advantage Plans are in the top 4% in the nation for services and quality for members.
Since 2001, our investment in community giving has provided more than $65 million in contributions, health improvement programs and subsidized services. Providence Health Plan caregivers also donate thousands of hours in community service. The caring tradition of our 160 year old mission compels us to touch lives where relief, comfort and care are needed most.
ABOUT PROVIDENCE IN OREGON
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
Chef And Dining Service Director
Heritage Park Village is looking for a Chef and Dining Service Director with a passion for food. We want someone that takes pride in cooking from scratch, cares about the food they prepare and how it is presented. Our Residents eat in our restaurant three meals a day every day of the week.
Our Chef and Dining Service Director must be rock solid dependable, able to manage food costs and inventory, manage staff, develop new menu items, teach staff how to prepare and follow all health and safety regulations. Our Chefs supervise our servers, ensure all Residents receive the finest quality meals and direct and assist in cleaning all work areas, equipment and dining rooms.
Generous paid time off benefits, health, dental, vision, life and other voluntary insurance available to the right candidate.
Join our team today
Heritage Park Village
Where Family Always Welcomes You Home
Director Of Home Health Tennessee (Ft) Home Health Office, Johnson City
Location:TENNESSEE (Select facility below) (TN) / HOME HEALTH (HH) Johnson City, TNPosition Type:Full-time (scheduled 72-80 hrs per pay period)
For more info about Ballad Health, click here!
SCOPE OF POSTION
The Director of Home Health Tennessee plans, organizes, directs, and monitors the activities and performance of home health for all service areas in Tennessee. The Director is responsible for strategic planning in support of the MSHA Mission and Vision; developing long-term and short term goals and objectives; service development; equipment evaluation and selection; personnel selection, assignment, development, and evaluation, other resource allocation and customer relations.
The Director of Home Health Tennessee is responsible for ensuring that MSHA and Homecare policies are consistently observed. The Director is accountable for compliance with all pertinent Joint Commission and CHAPS, OSHA, TOSHA standards, and Infectious disease and with local, state and federal regulations. As an integral part of the MSHA management team, the Director is required to participate in Continuous Quality Improvement programs to cooperate with interdepartmental reengineering projects to improve quality of service and reduce cost.
The Director is accountable for practicing fiscal responsibility and developing realistic annual operating and capital budgets, conserving resources, and monitoring expenditures to ensure they remain within budgeted parameters in collaboration with the Corporate Director for Homecare Therapy Services, and the Corporate Director for Finance.
This position is responsible for maintaining qualified staff needed to provide quality service and to ensure that ongoing educational opportunities are provided and that team members are treated with dignity, fairness, and consistency, within the guidelines set forth in MSHA Human Resources Policies and Procedures. The Director is accountable for maintaining harmonious interactions between departmental personnel and their customers, including patients, family members, visitors, physicians, clergy, and other employees, and the general public.
The Director must ensure that departmental employees know and understand the MSHA Mission and Vision, and uphold its values. The Director is expected to set an example for all team members of commitment and loyalty to MSHA by openly supporting and participation in hospital projects and events.
The incumbent is expected to lend technical assistance and act in a consultant role to the healthcare providers. The Director is accountable for maintaining technical expertise and will demonstrate competency in the care of the Pediatric, Adolescent, Adult, Geriatric patient population, and for development of leadership skills through ongoing education. The Director must be self-motivated and serve as a strong team leader and coach.
The Director, is expected to comply with the MSHA management philosophy which includes being accountable to the customer, strategically focused, information driven, fiscally responsible, and focused on improving clinical outcomes. The Director will dedicate operational resources to developing the organization's intellectual, capital, empowering team members to assume responsibility within the scope of their expertise, and collegiality between other Directors/Managers to assure equitable sharing of resources, smooth work flow, understanding and support of one another's needs, and harmonious and productive relationship throughout the organization.
MSHA expects that every team member will role model Patient-Centered Care behaviors and be guided by MSHA's Values and the Principles of Patient–Centered Care. Every member of MSHA's leadership team is accountable for coaching and monitoring reporting team members to ensure that the standards and initiatives of Patient-Centered Care are a living reality in their work units / Departments.
It is vital that an individual in this position be capable of good communication skills. It is of the utmost importance that written communication is legible.
MSHA expects all team members to support the VOS initiative by demonstrating awareness of the VOS system and effectively applying it to his/her work.
Job duties of this position may require access to protected patient information (PHI). The team member will be accountable for appropriate use of the record and compliance with all confidentiality and security policy and procedures related to use, access, and disclosure of PHI.
MSHA expects all team members to comply with Federal civil rights laws and regulations. Team members will not discriminate, exclude people, or treat anyone differently because of age, race, color, national origin, national origin, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity or expression.
See Table of Organization
EDUCATION AND EXPERIENCE
Applicant must have a Master's in Business Administration, Nursing or other applicable field. Two years progressive leadership experience.
Demonstrated leadership abilities required. Must successfully complete agency orientation. Must possess and maintain current certification in cardiopulmonary resuscitation.
The competency and practice of point of care testing is under the direct supervision of the Laboratory Medical Director and/or designee per regulatory rule #1200-6-3-15 Alternate Site Testing, Section (1)(c), 9 of the Tennessee Medical Laboratory Board Division of Health Related Boards. This practice is a collaborative process with the Laboratory and Nursing Leaderships. #CB
Location and Work Requirements
Work Schedule: 8 AM to 5 PM
Travel Required:Up to 25% of work time
Minimum Physical Requirements:
Moderate physical effort is required, but the Corporate Director must maintain a high level of physical and emotional health to cope with periods of high stress and working hours that may extend well beyond the standard work week. Cognitive abilities must be unimpaired to deal with the intellectual demands of the position.
Ability to use adaptive equipment, if necessary, where work requires close visual and auditory attention to detail. Work will routinely be performed in an office environment, with the exception of times when direct patient care is required
On a regular basis, the employee will work in high stress situations providing direct patient care and dealing with employee issues. Required autonomous decision making, and flexibility in scheduling including the availability to work 7-days per week, 24-hours per day to meet the needs of the agency and the patient.
Employee understands the patient's home conditions will vary widely and may include extremely rural settings and unclean homes. Stress levels are high due to dealing with life and death situations, physicians, families, and other healthcare providers. Demands high levels of concentration and the ability to work in emotionally charged situations
Body Position Sitting:50Body Position Standing:50Work Station Height:3Horizontal Distance:2Lifted Height:2Lifted Width:4Lifted Depth:5Lifted Weight:25Level of Movement:Occasional (<33% or="">33%><100>100>Level of Lifting:Medium (=< 50="" pounds="" occasionally="" or="" />< 20="" pounds="" frequently="" or="" />< 10="" pounds="" constant)placement/movement="" of="" materials:="" little="" placement="" or="" movement="" of="" material="" occurs="" as="" a="" part="" of="" this="" position.="" lifting="" floor="" to="" waist="" />< 25%="" of="" shiftlifting="" to="" shoulders="" />< 25%="" of="" shiftlifting="" above="" to="" shoulders="" />< 25%="" of="" shiftrepetitive="" twisting="" />< 25%="" of="" shiftclimbing="" number="" of="" stairs="" />< 25%="" of="" shiftpushing="" />< 25%="" of="" shiftpulling="" />< 25%="" of="" shiftcarrying="" />< 25%="" of="" shiftawkward="" positions="" />< 25%="" of="" shiftspecial="" tools/equipment="" />< 25% of shiftunavoidable hazards:
may experience occasional exposure to communicable diseases, blood and body fluids, hazardous chemicals, and sharp instruments. exposure to injury from patients or equipment, e.g. due to sudden fall.
would you like to review your resume before applying?
yesno 25%="" of="" shiftunavoidable="" hazards:="" may="" experience="" occasional="" exposure="" to="" communicable="" diseases,="" blood="" and="" body="" fluids,="" hazardous="" chemicals,="" and="" sharp="" instruments.="" exposure="" to="" injury="" from="" patients="" or="" equipment,="" e.g.="" due="" to="" sudden="" fall.="" applysave="" review="" resume="" would="" you="" like="" to="" review="" your="" resume="" before="" applying?=""> 25% of shiftunavoidable hazards:
may experience occasional exposure to communicable diseases, blood and body fluids, hazardous chemicals, and sharp instruments. exposure to injury from patients or equipment, e.g. due to sudden fall.
would you like to review your resume before applying?
Assistant Director For Employer Outreach, Graduate Career Center – Walsh School Of Foreign Service
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Assistant Director for Employer Outreach, Graduate Career Center – Walsh School of Foreign Service
The Edmund A. Walsh School of Foreign Service (SFS), founded in 1919, is a premier school of international affairs. At Georgetown's Washington, D.C., and Qatar campuses, SFS provides a rigorous education grounded in both theory and practice while instilling the Jesuit values of service. The SFS has become one of the world's leading academic and research institutions, led by a faculty of both scholars and practitioners. SFS faculty members are scholars in political science, economics, history, and cultural studies, as well as professionals with backgrounds in business, government, and the nonprofit sector. The SFS Graduate Career Center (GCC) contributes career advice and industry expertise to the delivery of value-added, employer outreach, and engagement services for more than 900 SFS graduate students in the 8 graduate programs, as well as the Department of Government, and more than 4,000 alumni.
The Assistant Director for Employer Outreach is the GCC outreach strategist, targeting employer partnerships and cultivating relationship management for both domestic and international opportunities. S/he uses industry data and client feedback to develop engagement strategies for new employers in key industries; administers 6,000 annual job postings, application deadlines, employer information sessions, and site visits; and manages the cross-functional employer engagement assignments to GCC staff. Reporting to the GCC Executive Director, the Assistant Director has duties that include but are not limited to:
Develops and implements a robust strategy to target and engage new employers for jobs, internships, and industry partnerships.
Conducts proactive research on industry trends, providing routine reports to GCC staff.
Ensures employer engagement reflects student/alumni interest across sectors.
Manages the GCC calendar that relates to employer visits, related events, and all On Campus Recruiting (OCR) efforts for SFS students and alumni.
Manages and updates the employer database in Symplicity.
Oversees communication and outreach to employers and alumni via emails, surveys and digital newsletters.
Executes targeted career treks for students in all sectors.
Manages communication and logistics for all employer-related programs and events, as well as employer interaction with student clubs.
Targets and assigns employer prospects sessions to counseling staff in consultation with Associate Director.
Works with the Associate Director to assign employer development roles to GCC counseling staff on a monthly basis.
Liaises with career centers on campus, BSFS, NACE, and APSIA to forge and manage employer relationships, and to develop more access to employers.
System and Program Management
Works directly with the Data Analytics Manager to ensure data updates and data integrity relating to employers in the Symplicity database.
Manages all job posting entries and deadlines.
Oversees OCR interview sign-ups, resume books, and employer uploads.
Provides weekly reports of OCR, job postings, and new employer relationship activity.
Ensures all employer and job related data aligns with student/alumni interests and industry/sector trends.
Tracks alumni employer engagement and student hires with OCR employer firms.
Manages kiosk registrations and events using the Symplicity and Eventbrite systems.
Develops and implements regular surveys to employers and alumni employers, targeting candidate readiness, success, and employer hiring needs.
Bachelor's degree in international relations, higher education administration, career development, or related field - Master's degree preferred
4 years of related professional experience – preference for employer relations or recruiting experience
Demonstrated knowledge of public, private, not-for-profit, and multilateral employment sectors
Proven ability to forge strategic long-term partnerships with employers/alumni in the local, regional, and international markets
Experience with management functions of Symplicity or a related CRM system
Facility with Symplicity, MS Office, and database management systems
Strong customer service orientation and attention to detail
Strong public speaking and communication skills and an excellent executive presence
Current Georgetown Employees:
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Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or firstname.lastname@example.org.
Need some assistance with the application process? Please call 202-687-2500
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
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